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shellys bridal

Ww.dundee , IL

LOCATION

ww.dundee, IL US
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Dress & Attire

REVIEWS

2.6
out of 5.0
3.0/5.0
1.9/5.0
2.5/5.0
3.2/5.0
2.4/5.0
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Anastasia
Wedding:
11/23/2014
4.5/5.0
I loved my dress. It was unique and gorgeous. I camein on very short notice before my wdding. I wonly had a few months and waited last minute. Sky came to the rescue. She is an amazing young lasy. Such a professinal. She helped me every st of the way. I walked in with my brother without an appointment. I really as not expecting to find anything. It was the first place I ever stopped andthe last. I found my dress rigt then and there thanks to Sky. She was so halful and paitet. i must of tried on 20 dresses. She was in the dressing room with me helping me put on every dress and took the time to lace up each dress. It is a full service salon. The care about their customers. She helped me find THE dress. She got me my vail to match it, garter personally made, and scheduled my fittings. I can't explain the service she did me. Sky did and can do it all. I highly recommend making an appointment with her. Also the atteration lady theyus upstairs is amazing. She made my dress fit like a glove. I started to cry at my final fitting. It was perfect. THANK YOU SKY and SHELLY'S BRIDAL!!
I loved my dress. It was unique and gorgeous. I camein on very short notice before my wdding. I wonly had a few months and Read more...
I loved my dress. It was unique and gorgeous. I camein on very short notice before my wdding. I wonly had a few months and waited last minute. Sky came to the rescue. She is an amazing young lasy. Such a professinal. She helped me every st of the way. I walked in with my brother without an appointment. I really as not expecting to find anything. It was the first place I ever stopped andthe last. I found my dress rigt then and there thanks to Sky. She was so halful and paitet. i must of tried on 20 dresses. She was in the dressing room with me helping me put on every dress and took the time to lace up each dress. It is a full service salon. The care about their customers. She helped me find THE dress. She got me my vail to match it, garter personally made, and scheduled my fittings. I can't explain the service she did me. Sky did and can do it all. I highly recommend making an appointment with her. Also the atteration lady theyus upstairs is amazing. She made my dress fit like a glove. I started to cry at my final fitting. It was perfect. THANK YOU SKY and SHELLY'S BRIDAL!! Read less
Services Used: Dress & Attire
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J
Wedding:
8/13/2011
3.9/5.0
I absolutely loved my dress. I felt that my dress was unique and one of a kind. Though my dress was a little expensive, it was absolutely worth the cost. I was disappointed that I was told my dress was going to be in sooner than it actually came in which stressed me out. My dress arrived 1 month prior to my wedding and I had to rush my alterations. I also was disappointed with the time it took to get a return phone call from the vendor. Though there were hiccups, I would do it all over again because my dress was worth it!
I absolutely loved my dress. I felt that my dress was unique and one of a kind. Though my dress was a little expensive, it Read more...
I absolutely loved my dress. I felt that my dress was unique and one of a kind. Though my dress was a little expensive, it was absolutely worth the cost. I was disappointed that I was told my dress was going to be in sooner than it actually came in which stressed me out. My dress arrived 1 month prior to my wedding and I had to rush my alterations. I also was disappointed with the time it took to get a return phone call from the vendor. Though there were hiccups, I would do it all over again because my dress was worth it! Read less
Services Used: Dress & Attire
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Vanessa
Wedding:
3/19/2011
2.8/5.0
I saw the dress online and I knew it was me, I was able to locate two stores in illinois that had it both over an hour away. The first store Eva's bridal was awful on the phone they couldn’t even tell me if they carried the dress I was glad I didn't go there since they burned down a few months later. Shelly's on the other had was very nice on the phone and Elizabeth (who no longer works there) was great when I went in to try on the dress it was the only dress I tried on and I ordered the dress. I was told it would be here in 4 months. 4 months came and went and I would call once a week to see if they had any word no one would call me back about the dress I finally had to call Justin Alexander in New York to find out if my dress had shipped and they told me that Shelly's has accepted the shipment. When I called back with this info they said the dress was there. This was a very stressful situation since the wedding was about 3 weeks away when I finally got to try on my dress in the coffee color and then I had to pay extra for quick alternations since the dress had to be done in two weeks or less. Shelly the owner was very mean on the phone and not helpful at all. The Dress itself was wonderful and it truly was my dream wedding dress and I felt great in it.
I saw the dress online and I knew it was me, I was able to locate two stores in illinois that had it both over an hour Read more...
I saw the dress online and I knew it was me, I was able to locate two stores in illinois that had it both over an hour away. The first store Eva's bridal was awful on the phone they couldn’t even tell me if they carried the dress I was glad I didn't go there since they burned down a few months later. Shelly's on the other had was very nice on the phone and Elizabeth (who no longer works there) was great when I went in to try on the dress it was the only dress I tried on and I ordered the dress. I was told it would be here in 4 months. 4 months came and went and I would call once a week to see if they had any word no one would call me back about the dress I finally had to call Justin Alexander in New York to find out if my dress had shipped and they told me that Shelly's has accepted the shipment. When I called back with this info they said the dress was there. This was a very stressful situation since the wedding was about 3 weeks away when I finally got to try on my dress in the coffee color and then I had to pay extra for quick alternations since the dress had to be done in two weeks or less. Shelly the owner was very mean on the phone and not helpful at all. The Dress itself was wonderful and it truly was my dream wedding dress and I felt great in it. Read less
Services Used: Dress & Attire
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Cynthia
Wedding:
5/16/2009
1.0/5.0
The only thing keeping me from rating them as a "Disaster" is the fact that I loved my dress.... beyond that, it was a nightmare and ultimately, this store should be avoided at all costs.... don't even bother trying on there. Rude, rude, and extremely rude.
The only thing keeping me from rating them as a "Disaster" is the fact that I loved my dress.... beyond that, it was a Read more...
The only thing keeping me from rating them as a "Disaster" is the fact that I loved my dress.... beyond that, it was a nightmare and ultimately, this store should be avoided at all costs.... don't even bother trying on there. Rude, rude, and extremely rude. Read less
Services Used: Dress & Attire
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MrsMuffin
Wedding:
5/16/2009
1.0/5.0
Rude service all around, didn't listen to concerns and questions and VERY overpriced.... upcharged $150 for anything over size 16, $75 for over sz 12. If you find your dress here, buy it somewhere else. (and PS, if they don't have the tag in the dress, they are legally obligated to tell you the designer and style.) Alterations are absolutely ludicrous in pricing! I paid $700 for my dress and that included nothing; it was given to me in a bag, wrinkled and rumpled up...

Was told the dress I tried on was "Diamond White" and since there were no tags on the dress I couldn't verify it. Dress was ordered in DW but arrived in Ivory... the manager and associate told me "they're the same thing" even though they had provided me the fabric swatches and choices for the different ordering options. The consultant tried to reassure me by saying, "I'd totally be a bridezilla too!" even though I never came close to getting loud about the issue... perhaps I should have.
Rude service all around, didn't listen to concerns and questions and VERY overpriced.... upcharged $150 for anything over Read more...
Rude service all around, didn't listen to concerns and questions and VERY overpriced.... upcharged $150 for anything over size 16, $75 for over sz 12. If you find your dress here, buy it somewhere else. (and PS, if they don't have the tag in the dress, they are legally obligated to tell you the designer and style.) Alterations are absolutely ludicrous in pricing! I paid $700 for my dress and that included nothing; it was given to me in a bag, wrinkled and rumpled up...

Was told the dress I tried on was "Diamond White" and since there were no tags on the dress I couldn't verify it. Dress was ordered in DW but arrived in Ivory... the manager and associate told me "they're the same thing" even though they had provided me the fabric swatches and choices for the different ordering options. The consultant tried to reassure me by saying, "I'd totally be a bridezilla too!" even though I never came close to getting loud about the issue... perhaps I should have. Read less
Services Used: Dress & Attire
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LitaHaruka23
Wedding:
10/31/2008
1.7/5.0
I had a great experience when I first went in to look at dresses. The sales associate was very nice and helpful. I found a dress and we placed an order. Months later when I went back to find accessories and to inquire about a strapless bra to go with my dress, it was disgraceful. I stood at the counter for fifteen minutes without a single sales associate even acknowledging I was there. No one even spoke to me. I left without anyone saying a single word. If my first experience had been anything like that I never would have purchased from them.
I had a great experience when I first went in to look at dresses. The sales associate was very nice and helpful. I found a Read more...
I had a great experience when I first went in to look at dresses. The sales associate was very nice and helpful. I found a dress and we placed an order. Months later when I went back to find accessories and to inquire about a strapless bra to go with my dress, it was disgraceful. I stood at the counter for fifteen minutes without a single sales associate even acknowledging I was there. No one even spoke to me. I left without anyone saying a single word. If my first experience had been anything like that I never would have purchased from them. Read less
Services Used: Dress & Attire
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beemee
Wedding:
5/17/2008
3.4/5.0
i don't have anything nice to say.
i don't have anything nice to say.
i don't have anything nice to say. Read less
Services Used: Dress & Attire
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