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Sheraton Chicago Hotel & Towers

Chicago , IL
CONTACT US
CONTACT US

LOCATION

301 E North Water Street
Chicago, IL US 60611 (map)

PHONE

312-329-7001

WEBSITE

View website
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ABOUT US

Located along the Chicago River, the Sheraton Chicago Hotel & Towers offers an enchanting setting with exemplary service for creating memories that will last a lifetime.

From... Read more
Located along the Chicago River, the Sheraton Chicago Hotel & Towers offers an enchanting setting with exemplary service for creating memories that will last a lifetime.

From intimate rooms overlooking the Chicago River and Lake Michigan to our stellar Sheraton Chicago Ballroom, we can accommodate weddings of all sizes and ensure your special day is an extra special success. Our Wedding Specialist will work with you every step of the way to help create the wedding of your dreams.

We offer over 1,200 guest rooms and 50 luxurious suites where guests enjoy exceptional features and deluxe amenities. Our guests take pleasure in five distinctive restaurants and lounges, a fully equipped Sheraton Fitness Center Programmed by Core Performance, indoor swimming pool, sun deck and sauna. To experience the city, we are located only steps away from Navy Pier, Michigan Avenue shopping and Millennium Park.

Envision the wedding of your dreams, and we will make it a reality in a most unforgettable way. To create your perfect affair of the heart, contact us today! Read less
Wedding Venue

PHOTOS

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INFO FOR WEDDING VENUE

When was your venue built?
1992
When was your venue last renovated?
2014
Describe your venue:
Hotel
Describe the style of your venue
City, Modern, Waterfront
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
4000
How many event spaces or rooms does your venue offer?
37
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
Yes
Number of guest rooms
1214
Number of suites
52
What is the minimum rental fee for your venue?
1500
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
No
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
No
Catering
Offered in-house, Outside vendors welcome
Is catering included in the minimum rental fee?
No
What is the average catering price per person at your venue?
145
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
Yes
Event Rentals
Offered in-house, Outside vendors welcome
Are event rentals included in the minimum rental fee?
No
Lighting and Sound
Offered in-house, Outside vendors welcome
Are lighting and sound included in the minimum rental fee?
No
Linens
Offered in-house, Outside vendors welcome
Are linens included in the minimum rental fee?
No
Seating
Offered in-house, Outside vendors welcome
Is seating included in the minimum rental fee?
No
Shuttle / Transportation
Outside vendors welcome
Wedding Cake
Offered in-house, Outside vendors welcome
Is wedding cake included in the minimum rental fee?
No

REVIEWS

4.0
out of 5.0
4.1/5.0
4.0/5.0
4.0/5.0
3.6/5.0
4.0/5.0
Sort by
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Jenni
Wedding:
9/10/2011
4.7/5.0
Maggie Menozzi was the best coordinator! She made the planning smooth and easy for us and she accommodated our every request! We could not have asked for better service. Everything went as planned and it was perfect.

As for the catering, the food was excellent as well. We had a tough time at our tasting because we liked everything! Even the finickiest eaters have told me the food was great at our wedding. The ceasar salad in the parmesean cheese bowl is a must have!
Maggie Menozzi was the best coordinator! She made the planning smooth and easy for us and she accommodated our every Read more...
Maggie Menozzi was the best coordinator! She made the planning smooth and easy for us and she accommodated our every request! We could not have asked for better service. Everything went as planned and it was perfect.

As for the catering, the food was excellent as well. We had a tough time at our tasting because we liked everything! Even the finickiest eaters have told me the food was great at our wedding. The ceasar salad in the parmesean cheese bowl is a must have! Read less
Services Used: Catering, Wedding Venue
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blue24
Wedding:
6/27/2009
3.7/5.0
We knew we had found the venue for us when we walked into the Sheraton lobby. The hotel has an elegant atmosphere and the guest rooms are a good size although somewhat pricey in our room block at $199 a night. But then, that's what is expected downtown in a city like Chicago.

We had our wedding ceremony in the Missouri room and the reception in the Mayfair room for just over 30 guests. The Mayfair overlooks the Chicago River. (They also have a bigger room available for large weddings.) We also had our cocktail hour on the River Esplanade, which is quite beautiful with a view of the city and a big reason why we chose the Sheraton.

The quality of service and responsiveness are both under 4 stars because the hotel's wedding coordinator was usually busy with other events and we didn't receive everything on paper, in writing when we were supposed to. We often waited over a week to hear back from her.

There was also some confusion after the wedding where she had written something down that we didn't agree to and it took a month of discussions until it was finally settled. I think the fact that there was a second wedding in the larger room on the same day affected the service we received. All in all, a beautiful venue, but I'm not sure that it was worth the 22% service charge.

The waitstaff, however, and the chef were wonderful. The chef even prepared a seasonal menu for us, which was absolutely delicious. The pastry chef is also amazing.

I would recommend the Sheraton as a venue. The cost is reasonable if you want an elegant event without the price tag of the Drake or the Peninsula. Just be sure to get everything in writing (and signed) to save yourself the hassle later.
We knew we had found the venue for us when we walked into the Sheraton lobby. The hotel has an elegant atmosphere and the Read more...
We knew we had found the venue for us when we walked into the Sheraton lobby. The hotel has an elegant atmosphere and the guest rooms are a good size although somewhat pricey in our room block at $199 a night. But then, that's what is expected downtown in a city like Chicago.

We had our wedding ceremony in the Missouri room and the reception in the Mayfair room for just over 30 guests. The Mayfair overlooks the Chicago River. (They also have a bigger room available for large weddings.) We also had our cocktail hour on the River Esplanade, which is quite beautiful with a view of the city and a big reason why we chose the Sheraton.

The quality of service and responsiveness are both under 4 stars because the hotel's wedding coordinator was usually busy with other events and we didn't receive everything on paper, in writing when we were supposed to. We often waited over a week to hear back from her.

There was also some confusion after the wedding where she had written something down that we didn't agree to and it took a month of discussions until it was finally settled. I think the fact that there was a second wedding in the larger room on the same day affected the service we received. All in all, a beautiful venue, but I'm not sure that it was worth the 22% service charge.

The waitstaff, however, and the chef were wonderful. The chef even prepared a seasonal menu for us, which was absolutely delicious. The pastry chef is also amazing.

I would recommend the Sheraton as a venue. The cost is reasonable if you want an elegant event without the price tag of the Drake or the Peninsula. Just be sure to get everything in writing (and signed) to save yourself the hassle later. Read less
Services Used: Wedding Venue
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HollyLL266
Wedding:
9/1/2007
5.0/5.0
The wedding coordinator at the Sheraton was amazing. Elisa Weeks made sure every one of my needs were met. The Sheraton in my opinion was also the most beautiful hotel to have a wedding at.
The wedding coordinator at the Sheraton was amazing. Elisa Weeks made sure every one of my needs were met. The Sheraton in Read more...
The wedding coordinator at the Sheraton was amazing. Elisa Weeks made sure every one of my needs were met. The Sheraton in my opinion was also the most beautiful hotel to have a wedding at. Read less
Services Used: Wedding Venue
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missjulie
Wedding:
8/8/1998
2.4/5.0
While the food for the reception was very good, and exactly what we had ordered at the tasting, the presentation of the ballroom was poor (wallpaper was peeling off the wall), the tables had to be moved during the receiving line due to a set up mistake, and the service was slow and not professionally dressed.
While the food for the reception was very good, and exactly what we had ordered at the tasting, the presentation of the Read more...
While the food for the reception was very good, and exactly what we had ordered at the tasting, the presentation of the ballroom was poor (wallpaper was peeling off the wall), the tables had to be moved during the receiving line due to a set up mistake, and the service was slow and not professionally dressed. Read less
Services Used: Catering

MAP

 
301 E North Water Street, Chicago, IL 60611 See On Map
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