130x130_sq_1321391046514-sheraton2

Sheraton Raleigh Hotel

Raleigh , NC

LOCATION

421 South Salisbury Street
Raleigh, NC US 27601 (map)

PHONE

919-256-1463

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

The Sheraton Raleigh Hotel is nestled in Raleigh’s historic downtown district surrounded by many churches and some of the best restaurants, museums and theaters. The hotel offers a... Read more
The Sheraton Raleigh Hotel is nestled in Raleigh’s historic downtown district surrounded by many churches and some of the best restaurants, museums and theaters. The hotel offers a collection of elegant banquet space to create an intimate wedding reception to a grand, elegant affair. Our banquet facilities include: 2 large ballrooms, which can accommodate up to 350 guests as well as 2 smaller banquet rooms appropriate for a smaller affair, with up to 100 guests and a variety of rooms to accommodate a bridesmaids luncheon, rehearsal dinner and dance, and also an out-of-towners brunch. Our Wedding packages offer a variety of amenities to include: a professional wedding specialist to help with every detail for a flawless event, a complimentary guestroom for the Bride and Groom (upgraded to a suite based upon availability), private reception for the bridal party, staging for band or DJ, parquet dance floor, portrait easel to display your bridal portrait, center pieces, gift table, registration table and experienced service staff to cut and serve your wedding cake . In addition, the Sheraton Raleigh Hotel offers a discounted guest room rate for your wedding guests as well as reservation cards to include in your invitations. Each guest room is equipped with a coffee maker, hairdryer, iron and ironing board, telephone with voice mail and a data port for computer connections. We have 355 guestrooms including two spacious 2-bedroom suites available, The Presidential and The Governors Suites as well as two parlor suites. The attention and service you will receive at the Sheraton Raleigh Hotel sets itself apart from any other hotel in the area. Read less

PHOTOS

130x130_sq_1224703921471-red_2
130x130_sq_1382045230643-hannover-ballroom
130x130_sq_1224705260148-white_2
130x130_sq_1278685694418-031
130x130_sq_1226524274559-trolleybytheentrance
130x130_sq_1224705061913-red_3
130x130_sq_1224705783054-white_3
130x130_sq_1226524245965-esplanade2
130x130_sq_1224703751784-red_1
130x130_sq_1226524368981-pool
130x130_sq_1278685658762-028
130x130_sq_1382045235577-jimmyvskitchendiningarea-2
130x130_sq_1224705166851-white_1
130x130_sq_1382045238999-llobby-2
130x130_sq_1387210335352-governorsballroomversion
130x130_sq_1387210364191-presidential-suite-livingroom--dining-roo
130x130_sq_1387210398246-sheraton-raleigh-exterior-6-
130x130_sq_1387210419107-standard-kin
130x130_sq_1387210429478-standard-doubl
130x130_sq_1387210435816-executive-suit

INFO FOR WEDDING VENUE

When was your venue built?
1990
When was your venue last renovated?
2013
Describe your venue:
Hotel
Describe the style of your venue
City, Modern, Rustic
What wedding services does your venue provide?
Ceremony, Reception
What is the maximum capacity of your venue?
800
How many event spaces or rooms does your venue offer?
6
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
Yes
Does your venue offer an uncovered outdoor space?
No
Does your venue have on-site accommodations?
Yes
Number of guest rooms
320
Number of suites
6
What is the minimum rental fee for your venue?
0
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
Yes
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
Yes
Catering
Offered in-house
Is catering included in the minimum rental fee?
Yes
What is the average catering price per person at your venue?
60
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
Yes
Event Rentals
Outside vendors welcome
Lighting and Sound
Offered in-house
Are lighting and sound included in the minimum rental fee?
No
Linens
Offered in-house
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Outside vendors welcome
Wedding Cake
Outside vendors welcome

INFO FOR REHEARSAL DINNER

When was your venue built?
1990
When was your venue last renovated?
2013
Describe your venue:
Hotel
Describe the style of your venue
City, Modern, Rustic
What wedding services does your venue provide?
Ceremony, Reception
How many event spaces or rooms does your venue offer?
6
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
Yes
Does your venue offer an uncovered outdoor space?
No
Does your venue have on-site accommodations?
Yes
Number of guest rooms
320
Number of suites
6
What is the minimum rental fee for your venue?
0
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
Yes
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
Yes
Catering
Offered in-house
Is catering included in the minimum rental fee?
Yes
What is the average catering price per person at your venue?
60
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
Yes
Event Rentals
Outside vendors welcome
Lighting and Sound
Offered in-house
Are lighting and sound included in the minimum rental fee?
No
Linens
Offered in-house
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Outside vendors welcome
Wedding Cake
Outside vendors welcome

REVIEWS

4.4
out of 5.0
4.5/5.0
4.3/5.0
4.6/5.0
4.2/5.0
4.4/5.0
Sort by
Default-vendor-profile-pic
Marisa
Wedding:
6/14/2014
5.0/5.0
The Raleigh Sheraton Hotel was only 5 blocks away from our ceremony site which made it a possible candidate to use for our wedding reception and food venue. The hotel option was the best one for us due to our enormous out of state guest list. After researching hotels in the local area, the Raleigh Sheraton Hotel won hands down in price point for food and alcohol and in architectural elegance (they were making a 6 million dollar renovation several months before our wedding date.) When John and I first booked the hotel for our reception venue, we were working with a different catering manager. Ana was very kind and helpful in answering all of our questions. Once you sign the contract, it will be several month later before needing to finalize more details of your wedding with the catering manager. As our wedding grew closer to the date, I called back and found out that Ana had left and was replaced by someone else. Between a new catering manager, renovations, and me planning the wedding from another city, John and I (more myself haha) were anxious to meet the new staff member.

To our joyous surprise, we met Lauren DeAlto, the new catering manager. The first meeting, was a lot of firsts for the both of us. We were her first clients to have a food tasting and it was our first time meeting the chef (at Jimmy V's) for our reception. Lauren was a delight to work with as she listened and took notes of all the food choices. She put us at ease as we got to know each other better, had a few laughs, and enjoyed a delicious meal. The chef was very professional and accommodating in creating the two meal choices for us. From that point onward, John and I knew we were in great hands. On our big day, Lauren provided those helping us with the set-up of our reception with hand's on direction and assistance, bringing to life what we had envisioned. We can't thank Lauren and the rest of the Sheraton crew enough for making our special day one that we'll always remember.
The Raleigh Sheraton Hotel was only 5 blocks away from our ceremony site which made it a possible candidate to use for our Read more...
The Raleigh Sheraton Hotel was only 5 blocks away from our ceremony site which made it a possible candidate to use for our wedding reception and food venue. The hotel option was the best one for us due to our enormous out of state guest list. After researching hotels in the local area, the Raleigh Sheraton Hotel won hands down in price point for food and alcohol and in architectural elegance (they were making a 6 million dollar renovation several months before our wedding date.) When John and I first booked the hotel for our reception venue, we were working with a different catering manager. Ana was very kind and helpful in answering all of our questions. Once you sign the contract, it will be several month later before needing to finalize more details of your wedding with the catering manager. As our wedding grew closer to the date, I called back and found out that Ana had left and was replaced by someone else. Between a new catering manager, renovations, and me planning the wedding from another city, John and I (more myself haha) were anxious to meet the new staff member.

To our joyous surprise, we met Lauren DeAlto, the new catering manager. The first meeting, was a lot of firsts for the both of us. We were her first clients to have a food tasting and it was our first time meeting the chef (at Jimmy V's) for our reception. Lauren was a delight to work with as she listened and took notes of all the food choices. She put us at ease as we got to know each other better, had a few laughs, and enjoyed a delicious meal. The chef was very professional and accommodating in creating the two meal choices for us. From that point onward, John and I knew we were in great hands. On our big day, Lauren provided those helping us with the set-up of our reception with hand's on direction and assistance, bringing to life what we had envisioned. We can't thank Lauren and the rest of the Sheraton crew enough for making our special day one that we'll always remember. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Elizabeth
Wedding:
9/14/2013
5.0/5.0
We had a great experience at the Sheraton! We worked with Ana, the Social Sales Manager, to get everything planned. Ana was very helpful and responsive. She helped us find the best space for our needs, and plan a delicious menu. She really went above and beyond post-wedding; when I accidentally left a rented cake stand at the hotel, she dropped it off at the bakery for me!

Our guests loved the beautiful, and newly-renovated, ballroom, and everyone loved the food! We did have a small problem with our room block. Our rate included parking and internet, but not all of the guests received the log-in information or parking vouchers at check-in. A quick follow-up with the check-in staff took care of this.

Overall, we had a great experience at the Sheraton. The staff is so nice and responsive. The facilities are beautiful, and the food is delicious!
We had a great experience at the Sheraton! We worked with Ana, the Social Sales Manager, to get everything planned. Ana Read more...
We had a great experience at the Sheraton! We worked with Ana, the Social Sales Manager, to get everything planned. Ana was very helpful and responsive. She helped us find the best space for our needs, and plan a delicious menu. She really went above and beyond post-wedding; when I accidentally left a rented cake stand at the hotel, she dropped it off at the bakery for me!

Our guests loved the beautiful, and newly-renovated, ballroom, and everyone loved the food! We did have a small problem with our room block. Our rate included parking and internet, but not all of the guests received the log-in information or parking vouchers at check-in. A quick follow-up with the check-in staff took care of this.

Overall, we had a great experience at the Sheraton. The staff is so nice and responsive. The facilities are beautiful, and the food is delicious! Read less
Services Used: Catering, Wedding Venue
Default-vendor-profile-pic
Virginia
Wedding:
5/18/2013
5.0/5.0
The Sheraton was the perfect venue for the wedding because it is located in the heart of Raleigh and we had the majority of our guests traveling from out of town. The ceremony and reception were coordinated so that our guests could stay at the same hotel as the reception. The rooms were very nice with beautiful décor and were exceptionally clean. The ceremony room needed to be decorated by us because the pictures that they show on their website with white curtains and up-lighting cost about $4,000 extra. The food at both the cocktail hour and reception were excellent! Ana Garcia, who is the Social Sales Manager and contact for any questions or problems, was very caring, helpful and professional. She is a delight to work with and we will miss our frequent contacts with her. When you are planning a wedding, you want someone who answers you quickly and calms your anxiety with helpful advice. Ana was this person. If you decide on The Sheraton as your venue, Ana comes as a bonus.
The only complain we had was that the hotel is now under renovation of it's lobby, restaurant and main bar. We signed the contract sometime in December but were not told of the demolition which began on March 25th until March 21st. Ana began working at The Sheraton sometime around Feb/Mar. and helped us along with the management, through the anxiety that came with the news. I'm sure when the renovations are done, The Sheraton will be an excellent venue for your event.
The Sheraton was the perfect venue for the wedding because it is located in the heart of Raleigh and we had the majority Read more...
The Sheraton was the perfect venue for the wedding because it is located in the heart of Raleigh and we had the majority of our guests traveling from out of town. The ceremony and reception were coordinated so that our guests could stay at the same hotel as the reception. The rooms were very nice with beautiful décor and were exceptionally clean. The ceremony room needed to be decorated by us because the pictures that they show on their website with white curtains and up-lighting cost about $4,000 extra. The food at both the cocktail hour and reception were excellent! Ana Garcia, who is the Social Sales Manager and contact for any questions or problems, was very caring, helpful and professional. She is a delight to work with and we will miss our frequent contacts with her. When you are planning a wedding, you want someone who answers you quickly and calms your anxiety with helpful advice. Ana was this person. If you decide on The Sheraton as your venue, Ana comes as a bonus.
The only complain we had was that the hotel is now under renovation of it's lobby, restaurant and main bar. We signed the contract sometime in December but were not told of the demolition which began on March 25th until March 21st. Ana began working at The Sheraton sometime around Feb/Mar. and helped us along with the management, through the anxiety that came with the news. I'm sure when the renovations are done, The Sheraton will be an excellent venue for your event. Read less
Services Used: Wedding Venue
130x130_sq_1266520308362-sledding
Jess
Wedding:
1/30/2010
5.0/5.0
The Sheraton staff is wonderful. I was one of the "lucky" brides that got married during the worst snow storm of 2010 in Raleigh on January 30. The Sheraton really stepped up to the plate and saved the day. Susan, Martha, and all of the Sheraton staff were EXTRA friendly and went above and beyond to make sure my wedding reception was a success. For example, we had a few vendors cancel the morning of the wedding due to the weather, including the limo bus. One of the Sheraton staff members took the time to call around to other limo services and find an alternative limo for my wedding party. Next thing I know, a hummer limo is sitting out front waiting to transport us in the snow from the Sheraton to the church. This is one small example of so many kind things done by the Sheraton staff to make sure our wedding reception was a success. Some of the staff even stayed at the Sheraton overnight to make sure they were available to help with our wedding reception. As for the rooms, we had over 70% of guests arrive from Maryland that Friday afternoon. Over 50 rooms were booked at the Sheraton for our guests. We did not hear one complaint. The rooms were great! To top it off, when my new husband and I headed up to our room for the evening, the staff had created a heart made out of rose petals on our bed along with champagne and a few snacks. It was great! A million thanks to the Sheraton for pulling off such an awesome event in such terrible weather. Thank you, thank you, thank you!
The Sheraton staff is wonderful. I was one of the "lucky" brides that got married during the worst snow storm of 2010 in Read more...
The Sheraton staff is wonderful. I was one of the "lucky" brides that got married during the worst snow storm of 2010 in Raleigh on January 30. The Sheraton really stepped up to the plate and saved the day. Susan, Martha, and all of the Sheraton staff were EXTRA friendly and went above and beyond to make sure my wedding reception was a success. For example, we had a few vendors cancel the morning of the wedding due to the weather, including the limo bus. One of the Sheraton staff members took the time to call around to other limo services and find an alternative limo for my wedding party. Next thing I know, a hummer limo is sitting out front waiting to transport us in the snow from the Sheraton to the church. This is one small example of so many kind things done by the Sheraton staff to make sure our wedding reception was a success. Some of the staff even stayed at the Sheraton overnight to make sure they were available to help with our wedding reception. As for the rooms, we had over 70% of guests arrive from Maryland that Friday afternoon. Over 50 rooms were booked at the Sheraton for our guests. We did not hear one complaint. The rooms were great! To top it off, when my new husband and I headed up to our room for the evening, the staff had created a heart made out of rose petals on our bed along with champagne and a few snacks. It was great! A million thanks to the Sheraton for pulling off such an awesome event in such terrible weather. Thank you, thank you, thank you! Read less
Services Used: Wedding Venue
130x130_sq_1220320350928-l_9c35d6b5d8c8f04cd931c53cb8729a41
Jaclyn
Wedding:
9/26/2009
5.0/5.0
If I could give extra credit points I would! Susan and the staff were wonderful! I felt that I was part of the Sheraton family and that I had known Susan all my life! My mom wanted to do it all again the next weekend, and the next weekend, and the next weekend- that's how easy she made it! Martha was also wonderful. The food was incredible, the service was awesome, and Susan was available for ANY and EVERY thing I needed. I miss working so close with her now that it's over!
If I could give extra credit points I would! Susan and the staff were wonderful! I felt that I was part of the Sheraton Read more...
If I could give extra credit points I would! Susan and the staff were wonderful! I felt that I was part of the Sheraton family and that I had known Susan all my life! My mom wanted to do it all again the next weekend, and the next weekend, and the next weekend- that's how easy she made it! Martha was also wonderful. The food was incredible, the service was awesome, and Susan was available for ANY and EVERY thing I needed. I miss working so close with her now that it's over! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Beth
Wedding:
11/8/2008
5.0/5.0
Maite was amazing. She took care of everything pre and post wedding. She made me feel like a movie star. The venue itself is beautiful and worth every penny. The food was amazing. I'm very happy with how the reception looked and everything that the Sheraton did for us.
Maite was amazing. She took care of everything pre and post wedding. She made me feel like a movie star. The venue itself Read more...
Maite was amazing. She took care of everything pre and post wedding. She made me feel like a movie star. The venue itself is beautiful and worth every penny. The food was amazing. I'm very happy with how the reception looked and everything that the Sheraton did for us. Read less
Services Used: Catering, Rentals & Photobooths, Unique Services
Default-vendor-profile-pic
Heather
Wedding:
11/1/2008
5.0/5.0
Wonderful venue to have a wedding. Staff was wonderful and easy to deal with! Would highly recommend to anyone planning a wedding in Raleigh!
Wonderful venue to have a wedding. Staff was wonderful and easy to deal with! Would highly recommend to anyone planning a Read more...
Wonderful venue to have a wedding. Staff was wonderful and easy to deal with! Would highly recommend to anyone planning a wedding in Raleigh! Read less
Services Used: Catering, Wedding Planning
Default-vendor-profile-pic
Lise
Wedding:
10/25/2008
5.0/5.0
Maite is the best in the business - I would recommend the Sheraton Raleigh, along with Maite, to anyone getting married.
Maite is the best in the business - I would recommend the Sheraton Raleigh, along with Maite, to anyone getting married.
Maite is the best in the business - I would recommend the Sheraton Raleigh, along with Maite, to anyone getting married. Read less
Services Used: Catering, Wedding Planning, Rentals & Photobooths, Wedding Venue
Default-vendor-profile-pic
Amy
Wedding:
9/27/2008
5.0/5.0
Everyone at the Sheraton was amazing. We received the BEST service! From the friendly concierge service to our outstanding planner Maite, everything was top notch. Many of our wedding guests complimented the hotel itself and the service that was provided for them. We have and will continue to recommend the Sheraton Raleigh to everyone that is planning a wedding in the area or any type of event!
Everyone at the Sheraton was amazing. We received the BEST service! From the friendly concierge service to our outstanding Read more...
Everyone at the Sheraton was amazing. We received the BEST service! From the friendly concierge service to our outstanding planner Maite, everything was top notch. Many of our wedding guests complimented the hotel itself and the service that was provided for them. We have and will continue to recommend the Sheraton Raleigh to everyone that is planning a wedding in the area or any type of event! Read less
Services Used: Catering, Wedding Planning, Rentals & Photobooths, Transportation, Wedding Venue
Default-vendor-profile-pic
Wade
Wedding:
11/4/2009
4.9/5.0
We used the Sheraton for our hotel room blocks. With both familes comming in from out of town we secured 90 rooms for 2 nights. Even with this high number the hotel did not offer any sort of discounts to the bride and groom for their stay or for parking. We also hosted a farewell brunch at the Sheraton on Sunday after the wedding for 100 people. We spent a lot of money here and do not feel that it was appreciated or that we received excellent service. The contact for securing rooms was very unresponsive and often forgot to follow-up with our reqeusts. They also failed to tell us that there was a road race in front of the hotel the morning of the wedding! Everything worked out fine, but it was much more stress and work for the bride's family than necessary.
We used the Sheraton for our hotel room blocks. With both familes comming in from out of town we secured 90 rooms for 2 Read more...
We used the Sheraton for our hotel room blocks. With both familes comming in from out of town we secured 90 rooms for 2 nights. Even with this high number the hotel did not offer any sort of discounts to the bride and groom for their stay or for parking. We also hosted a farewell brunch at the Sheraton on Sunday after the wedding for 100 people. We spent a lot of money here and do not feel that it was appreciated or that we received excellent service. The contact for securing rooms was very unresponsive and often forgot to follow-up with our reqeusts. They also failed to tell us that there was a road race in front of the hotel the morning of the wedding! Everything worked out fine, but it was much more stress and work for the bride's family than necessary. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Amy
Wedding:
7/2/2011
4.8/5.0
Overall very good experience. We didn't have the actual reception here, just used them for our hotel rooms as we had alot of out of town guests coming in. They upgraded us to a nice suite and we only one reservation that couldn't be found at first because the name was mispelled. The desk manager helped us get it sorted out quickly though. All of our gift bags got handed out as people checked in as requested, though we did end up being a few sort and I'm not sure why. They were flexible giving our guests a late checkout the next day which was nice.
Overall very good experience. We didn't have the actual reception here, just used them for our hotel rooms as we had alot Read more...
Overall very good experience. We didn't have the actual reception here, just used them for our hotel rooms as we had alot of out of town guests coming in. They upgraded us to a nice suite and we only one reservation that couldn't be found at first because the name was mispelled. The desk manager helped us get it sorted out quickly though. All of our gift bags got handed out as people checked in as requested, though we did end up being a few sort and I'm not sure why. They were flexible giving our guests a late checkout the next day which was nice. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Lakeisha
Wedding:
8/16/2008
4.8/5.0
Our wedding day was awesome! We couldn't have chosen a better venue. The ambiance was incredible and the food was delicious.

I only have one suggestion. When the wedding cake is being served, allow guests to come up to cake table instead of cake being placed at every setting. We had guests that didn't show and a piece of cake was placed at the seat, so we had some cake on tables that wasn't eatin.
Our wedding day was awesome! We couldn't have chosen a better venue. The ambiance was incredible and the food was Read more...
Our wedding day was awesome! We couldn't have chosen a better venue. The ambiance was incredible and the food was delicious.

I only have one suggestion. When the wedding cake is being served, allow guests to come up to cake table instead of cake being placed at every setting. We had guests that didn't show and a piece of cake was placed at the seat, so we had some cake on tables that wasn't eatin. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Erica
Wedding:
5/17/2008
4.8/5.0
I cannot say enough about the Sheraton. They completed exceeded our expectations and gave us the absolute wedding of our dreams!! Maite was a pleasure to work with and did everything to make us happy!! Very Very highly recommend!
I cannot say enough about the Sheraton. They completed exceeded our expectations and gave us the absolute wedding of our Read more...
I cannot say enough about the Sheraton. They completed exceeded our expectations and gave us the absolute wedding of our dreams!! Maite was a pleasure to work with and did everything to make us happy!! Very Very highly recommend! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
chrissy
Wedding:
10/3/2009
4.7/5.0
The staff at the Sheraton were wonderful and very accomodating to our needs. I would definitely recommend the Sheraton Downtown Raleigh to anyone who is looking for a stress free event.
The staff at the Sheraton were wonderful and very accomodating to our needs. I would definitely recommend the Sheraton Read more...
The staff at the Sheraton were wonderful and very accomodating to our needs. I would definitely recommend the Sheraton Downtown Raleigh to anyone who is looking for a stress free event. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Dana
Wedding:
8/16/2014
4.6/5.0
Our contact went out on maternity leave, but the person who took over for her was great. The one area I would improve is to hire a coordinator if you use the hotel for both ceremony and reception. The hotel helps a little, but I felt that area could have been improved.
Our contact went out on maternity leave, but the person who took over for her was great. The one area I would improve is Read more...
Our contact went out on maternity leave, but the person who took over for her was great. The one area I would improve is to hire a coordinator if you use the hotel for both ceremony and reception. The hotel helps a little, but I felt that area could have been improved. Read less
Services Used: Rehearsal Dinner, Wedding Venue
Bg5
archiveslady
Wedding:
6/27/2009
4.5/5.0
The Sheraton Raleigh was the perfect location for our wedding. It is right in downtown so out of town guests who stay there have plenty to do within walking distance.

We had our reception in the Hannover Ballroom - which is all windows - so even though I had a day wedding in a hotel ballroom it was still sunny! (and AC-ed, which was important for a late June NC wedding!). We had the coordinator we were working with changed part way through the planning process but Susan (who ended up doing our wedding) was fantastic to work with and completely made sure everything I wanted happened. The Sheraton staff set everything up the day of so I did not have to worry about anything and they also have their own in house catering - so they provided the food. It was delicious!

I was so pleased and my guests complimented both the venue space and the how great the hotel was to stay in (we did our block there as well and Susan was in charge of the block and I received many compliments on how pleasant she was to work with from my guests).

We also did our after party there and my in-laws were quite pleased with the room we were able to use and the staff's assistance in setting up the room and the ability to have outside catering.

I highly recommend the Sheraton!
The Sheraton Raleigh was the perfect location for our wedding. It is right in downtown so out of town guests who stay Read more...
The Sheraton Raleigh was the perfect location for our wedding. It is right in downtown so out of town guests who stay there have plenty to do within walking distance.

We had our reception in the Hannover Ballroom - which is all windows - so even though I had a day wedding in a hotel ballroom it was still sunny! (and AC-ed, which was important for a late June NC wedding!). We had the coordinator we were working with changed part way through the planning process but Susan (who ended up doing our wedding) was fantastic to work with and completely made sure everything I wanted happened. The Sheraton staff set everything up the day of so I did not have to worry about anything and they also have their own in house catering - so they provided the food. It was delicious!

I was so pleased and my guests complimented both the venue space and the how great the hotel was to stay in (we did our block there as well and Susan was in charge of the block and I received many compliments on how pleasant she was to work with from my guests).

We also did our after party there and my in-laws were quite pleased with the room we were able to use and the staff's assistance in setting up the room and the ability to have outside catering.

I highly recommend the Sheraton! Read less
Services Used: Wedding Venue
130x130_sq_1223923999212-renfaire
ajennya
Wedding:
11/9/2008
4.5/5.0
We worked with Maite at the Raleigh Sheraton and she is AMAZING! A true professional and also has a great sense of humor. She really made us (bride & groom) her priority and ensured that everything went exactly as we envisioned it. Both sides of our family were from out of town so we had over 20 rooms booked at the hotel. Everyone really enjoyed the hotel itself as well as the location in downtown Raleigh. I would recommend the Sheraton as your reception site or wedding hotel to anyone.
We worked with Maite at the Raleigh Sheraton and she is AMAZING! A true professional and also has a great sense of humor. Read more...
We worked with Maite at the Raleigh Sheraton and she is AMAZING! A true professional and also has a great sense of humor. She really made us (bride & groom) her priority and ensured that everything went exactly as we envisioned it. Both sides of our family were from out of town so we had over 20 rooms booked at the hotel. Everyone really enjoyed the hotel itself as well as the location in downtown Raleigh. I would recommend the Sheraton as your reception site or wedding hotel to anyone. Read less
Services Used: Catering
Default-vendor-profile-pic
Allison
Wedding:
10/10/2010
4.2/5.0
I used the Sheraton for my ceremony and reception. There were a couple snags. The Sheraton forgot to book my room correctly and they messed up on the spelling of my dj's name leaving to several inconveniences. There is a new wedding coordinator named Joanie Waters who I highly recommend. She stepped up to the plate and fixed everything that needed to be fixed. Overall my day was amazing. I would recommend the Sheraton but keep in mind things may go wrong as they do in all weddings but Joanie will be able to fix it and make your day wonderful.
I used the Sheraton for my ceremony and reception. There were a couple snags. The Sheraton forgot to book my room Read more...
I used the Sheraton for my ceremony and reception. There were a couple snags. The Sheraton forgot to book my room correctly and they messed up on the spelling of my dj's name leaving to several inconveniences. There is a new wedding coordinator named Joanie Waters who I highly recommend. She stepped up to the plate and fixed everything that needed to be fixed. Overall my day was amazing. I would recommend the Sheraton but keep in mind things may go wrong as they do in all weddings but Joanie will be able to fix it and make your day wonderful. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
dianna.lapham
Wedding:
9/26/2009
4.0/5.0
Working with the Sheraton was great. It was a little frustrating at first due to communication problems, but after speaking with the meeting manager, Susan, everything went smoothly. She was accomodating & very excited & passionate about helping us plan our wedding. Thanks Susan.
Working with the Sheraton was great. It was a little frustrating at first due to communication problems, but after Read more...
Working with the Sheraton was great. It was a little frustrating at first due to communication problems, but after speaking with the meeting manager, Susan, everything went smoothly. She was accomodating & very excited & passionate about helping us plan our wedding. Thanks Susan. Read less
Services Used: Wedding Venue
Bg6
Wesley
Wedding:
6/25/2011
3.9/5.0
Beautiful reception - a little more attention could have been paid to making sure the timing of things is spot on. Could have been because there was a new coordinator working there at the time. But, overall the reception was perfect and beautiful.
Beautiful reception - a little more attention could have been paid to making sure the timing of things is spot on. Could Read more...
Beautiful reception - a little more attention could have been paid to making sure the timing of things is spot on. Could have been because there was a new coordinator working there at the time. But, overall the reception was perfect and beautiful. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Kristin
Wedding:
4/19/2008
3.4/5.0
We used the Sheraton for our hotel room blocks. With both familes comming in from out of town we secured 90 rooms for 2 nights. Even with this high number the hotel did not offer any sort of discounts to the bride and groom for their stay or for parking. We also hosted a farewell brunch at the Sheraton on Sunday after the wedding for 100 people. We spent a lot of money here and do not feel that it was appreciated or that we received excellent service. The contact for securing rooms was very unresponsive and often forgot to follow-up with our reqeusts. They also failed to tell us that there was a road race in front of the hotel the morning of the wedding! Everything worked out fine, but it was much more stress and work for the bride's family than necessary.
We used the Sheraton for our hotel room blocks. With both familes comming in from out of town we secured 90 rooms for 2 Read more...
We used the Sheraton for our hotel room blocks. With both familes comming in from out of town we secured 90 rooms for 2 nights. Even with this high number the hotel did not offer any sort of discounts to the bride and groom for their stay or for parking. We also hosted a farewell brunch at the Sheraton on Sunday after the wedding for 100 people. We spent a lot of money here and do not feel that it was appreciated or that we received excellent service. The contact for securing rooms was very unresponsive and often forgot to follow-up with our reqeusts. They also failed to tell us that there was a road race in front of the hotel the morning of the wedding! Everything worked out fine, but it was much more stress and work for the bride's family than necessary. Read less
Services Used: Wedding Venue, Unique Services
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
3.0/5.0
Service itself was great, but there have been some financial issues: additional charges that we were not supposed to have. We have had to follow up multiple times to resolve this issue. Issue remains unresolved. Also, multiple reservations for our wedding guests were lost or not ready. Most problems were on the reservations end, not on the catering side. We were pleased with the catering manager, Lauren and their services.
Service itself was great, but there have been some financial issues: additional charges that we were not supposed to have. Read more...
Service itself was great, but there have been some financial issues: additional charges that we were not supposed to have. We have had to follow up multiple times to resolve this issue. Issue remains unresolved. Also, multiple reservations for our wedding guests were lost or not ready. Most problems were on the reservations end, not on the catering side. We were pleased with the catering manager, Lauren and their services. Read less
Services Used: Wedding Venue
130x130_sq_1221086351775-engagementpic
linda11972
Wedding:
9/27/2008
0.5/5.0
If I could have a lower rating, I would give it to this vendor. I planned a wedding for 350+ people and we rented the grand ballroom. Because of family obligations, we only had 134 people. We still spent a good portion of money, however, you would have thought we were trash by the way we were treated. Our guests who had rooms could not check in on time and some even were late to our rehearsal dinner because their rooms were not even ready by 7 pm and they were supposed to be ready by 3. We had gift bags for our guests and a good portion of them never got them. We were promised this beautiful affair by Maite, the Sheraton's wedding planner, but either she was blowing smoke or the staff never listened. My meal (the bride) was incorrect three times and most of the guests were almost done with their meals before I even received mine. One waitress even kept taking plates before people were done eating. We were told we could have soda for individuals that asked for it and we would pay for these, but my own mother was rudely told that they did not do that. They were in breech of contract as well when they refused to serve WATER to guests during our cocktail hour. We had children and some recovering alcoholics that had to go to the bar just to get water. The bartenders were taking tips even though we were told they were not allowed to do that since they got premium pay for doing the weddings and we were charged a gratuity of 18% for all of the alcohol. We also paid for a full bar and was told an hour before the last drink was to be served that they were running out of alcohol. How bad is it if they could not supply the bar for 134 people, what would they have done if we had the entire 350 show up. Our room that we were sequestered in before for the bridal party had enough food for about 4 people and looked like people had already eaten it. I had 20 people that were in that room and my mother almost passed out because she is a diabetic that did not get anything to eat before the reception and almost fell into a blood sugar coma because blood sugar was too low. The tables were assigned and I hand made cards for assigned seating and the cards were colored with ribbons to indicate to the waitstaff which meal they chose to avoid having conversations interrupted. Not only was everyone asked their meal choice, but the seats were not even done right. They had my brother-in-law seated in between my husbands parents and the head table was completely reversed. Our bridal suite was overpriced at $500 and it was not even cleaned when I went to it after the reception from when I got ready that morning. We were supposed to get wine and chocolate covered strawberries be in there, which we were willing to pay for, but housekeeping did not even clean it. The manager of this hotel was contacted and I was paid a tiny sum of money for the screw up with my meal and some other items to basically keep my mouth shut for the very poor service we received. If I could save just one bride from having their reception ruined like mine was then I feel as though I helped someone. This is one of the most important days in your life so don't let the Sheraton ruin it because you can never do it over.
If I could have a lower rating, I would give it to this vendor. I planned a wedding for 350+ people and we rented the Read more...
If I could have a lower rating, I would give it to this vendor. I planned a wedding for 350+ people and we rented the grand ballroom. Because of family obligations, we only had 134 people. We still spent a good portion of money, however, you would have thought we were trash by the way we were treated. Our guests who had rooms could not check in on time and some even were late to our rehearsal dinner because their rooms were not even ready by 7 pm and they were supposed to be ready by 3. We had gift bags for our guests and a good portion of them never got them. We were promised this beautiful affair by Maite, the Sheraton's wedding planner, but either she was blowing smoke or the staff never listened. My meal (the bride) was incorrect three times and most of the guests were almost done with their meals before I even received mine. One waitress even kept taking plates before people were done eating. We were told we could have soda for individuals that asked for it and we would pay for these, but my own mother was rudely told that they did not do that. They were in breech of contract as well when they refused to serve WATER to guests during our cocktail hour. We had children and some recovering alcoholics that had to go to the bar just to get water. The bartenders were taking tips even though we were told they were not allowed to do that since they got premium pay for doing the weddings and we were charged a gratuity of 18% for all of the alcohol. We also paid for a full bar and was told an hour before the last drink was to be served that they were running out of alcohol. How bad is it if they could not supply the bar for 134 people, what would they have done if we had the entire 350 show up. Our room that we were sequestered in before for the bridal party had enough food for about 4 people and looked like people had already eaten it. I had 20 people that were in that room and my mother almost passed out because she is a diabetic that did not get anything to eat before the reception and almost fell into a blood sugar coma because blood sugar was too low. The tables were assigned and I hand made cards for assigned seating and the cards were colored with ribbons to indicate to the waitstaff which meal they chose to avoid having conversations interrupted. Not only was everyone asked their meal choice, but the seats were not even done right. They had my brother-in-law seated in between my husbands parents and the head table was completely reversed. Our bridal suite was overpriced at $500 and it was not even cleaned when I went to it after the reception from when I got ready that morning. We were supposed to get wine and chocolate covered strawberries be in there, which we were willing to pay for, but housekeeping did not even clean it. The manager of this hotel was contacted and I was paid a tiny sum of money for the screw up with my meal and some other items to basically keep my mouth shut for the very poor service we received. If I could save just one bride from having their reception ruined like mine was then I feel as though I helped someone. This is one of the most important days in your life so don't let the Sheraton ruin it because you can never do it over. Read less
Services Used: Wedding Venue

MAP

 
421 South Salisbury Street, Raleigh, NC 27601 See On Map
Thanks for visiting the vendor listing for Sheraton Raleigh Hotel
Please let this vendor know that you found them on the WeddingWire Network.
Ww_logo
 
220x220_1321391046514-sheraton2