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Shirley's Mexican Specialties

Denver , CO

LOCATION

Denver, CO US

WEBSITE

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Catering

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amorrison08
Wedding:
7/19/2008
0.8/5.0
I contacted Shirley a little less then 3 months before the wedding. To my surprise, she was available and willing to cater our wedding! She was extremely professional, and seemed like she would be great to work with. She sent me a quote, and we agreed on it. Well about a month before the wedding, I asked if it would be possible for her to do a few more things outside of what we initially agreed on. She gave me a new quote, and I never negotiated it. It was a great deal and we were so thankful she was so willing and able to accomodate our needs.

Well it turned out it was too good to be true. She agreed that she would come to the reception site the day before the wedding because the kitchen was a full catering kitchen, so she has said she wanted to come early and cook things to make it easier on the big day. It would work great because we would be decorating at the same time, so we were going to be there anyway. Well she didnt show up, at ALL that day! I had the rehearsal dinner that evening, so I didnt have time to hunt her down, so I finaly was able to caller her around 8:30. Her excuse for not making it to the site was her breaks went out, and her mechanic was just finishing up with the repairs. I was very understanding, because I believed her. She had been so kind and trustworthy before. Well, she told me she would be at the reception site at 11 to get started on everything. She didnt show up until about 12:30. My wedding was held at 1, reception would be started at 3:00-3:30.

When my husband and I walked into the reception, I saw her staff standing outside, drinking! and found out later that while they were drinking, they werent refilling the water. So during the cocktails, and on into dinner my guests only had an option of drinking wine....my poor grandma was extremely thirsty because of this. Along with that, numerous other things went wrong because of her neglect. When dinner was over, my mom asked her if there was any food left. My mom had been mingling and doing what the mother of the bride is supposed to do, so she didnt have time to eat. Well, Shirley told her 'yes', and my mom said, 'ok where is it?' and Shirley responded, 'in my van, i paid for it!'. So she took the left overs with her.....

I bring up this point to show her attitude...she AGREED and QUOTED me for the services I asked. and we AGREED and PAID her for these services, why was her attitude so bad? Good question! I also bring this up because she, a few days later, sent my new in-laws a BILL! She sent them a receipt dated the day before the wedding (I thought she was dealing with her car's breaks all day?) of the ingredients she needed to buy for food. It was another $100 (it might have been more actually), she wanted them to pay because she didnt bring it to my attention that that was a required payment.....

Keep in mind we had been talking WEEKLY over email for the past 2-3 months and she never brought up having to pay anything additional for the ingredients!!!

When I confronted her about everything that went wrong, when we came back from our honeymoon, she never once explained why she didnt show up on time that morning, why she had such a bad attitude and was rude to my guests, why she didnt perform some of the services I asked her to (that she AGREED to), and when she addressed her staff drinking, she merely responded 'yes they were drinking, but they werent drinking to get drunk'.

If you would like to read any of our email conversations, I would be glad to send them to, I have each and every one of them saved. She did not deserve to get paid the full amount that we agreed to, let alone EXTRA just because! I'm EXTREMELY DISAPPOINTED in her lack of professionalism, quality of food (most of the food was burnt-according to 3/4 of my guests), and her lack of honestly. I WOULD NOT RECOMMEND 'SHIRLEY'S MEXICAN SPECIALTIES'.

I'd be happy to answer any questions regarding my experience with this vendor.
I contacted Shirley a little less then 3 months before the wedding. To my surprise, she was available and willing to cater Read more...
I contacted Shirley a little less then 3 months before the wedding. To my surprise, she was available and willing to cater our wedding! She was extremely professional, and seemed like she would be great to work with. She sent me a quote, and we agreed on it. Well about a month before the wedding, I asked if it would be possible for her to do a few more things outside of what we initially agreed on. She gave me a new quote, and I never negotiated it. It was a great deal and we were so thankful she was so willing and able to accomodate our needs.

Well it turned out it was too good to be true. She agreed that she would come to the reception site the day before the wedding because the kitchen was a full catering kitchen, so she has said she wanted to come early and cook things to make it easier on the big day. It would work great because we would be decorating at the same time, so we were going to be there anyway. Well she didnt show up, at ALL that day! I had the rehearsal dinner that evening, so I didnt have time to hunt her down, so I finaly was able to caller her around 8:30. Her excuse for not making it to the site was her breaks went out, and her mechanic was just finishing up with the repairs. I was very understanding, because I believed her. She had been so kind and trustworthy before. Well, she told me she would be at the reception site at 11 to get started on everything. She didnt show up until about 12:30. My wedding was held at 1, reception would be started at 3:00-3:30.

When my husband and I walked into the reception, I saw her staff standing outside, drinking! and found out later that while they were drinking, they werent refilling the water. So during the cocktails, and on into dinner my guests only had an option of drinking wine....my poor grandma was extremely thirsty because of this. Along with that, numerous other things went wrong because of her neglect. When dinner was over, my mom asked her if there was any food left. My mom had been mingling and doing what the mother of the bride is supposed to do, so she didnt have time to eat. Well, Shirley told her 'yes', and my mom said, 'ok where is it?' and Shirley responded, 'in my van, i paid for it!'. So she took the left overs with her.....

I bring up this point to show her attitude...she AGREED and QUOTED me for the services I asked. and we AGREED and PAID her for these services, why was her attitude so bad? Good question! I also bring this up because she, a few days later, sent my new in-laws a BILL! She sent them a receipt dated the day before the wedding (I thought she was dealing with her car's breaks all day?) of the ingredients she needed to buy for food. It was another $100 (it might have been more actually), she wanted them to pay because she didnt bring it to my attention that that was a required payment.....

Keep in mind we had been talking WEEKLY over email for the past 2-3 months and she never brought up having to pay anything additional for the ingredients!!!

When I confronted her about everything that went wrong, when we came back from our honeymoon, she never once explained why she didnt show up on time that morning, why she had such a bad attitude and was rude to my guests, why she didnt perform some of the services I asked her to (that she AGREED to), and when she addressed her staff drinking, she merely responded 'yes they were drinking, but they werent drinking to get drunk'.

If you would like to read any of our email conversations, I would be glad to send them to, I have each and every one of them saved. She did not deserve to get paid the full amount that we agreed to, let alone EXTRA just because! I'm EXTREMELY DISAPPOINTED in her lack of professionalism, quality of food (most of the food was burnt-according to 3/4 of my guests), and her lack of honestly. I WOULD NOT RECOMMEND 'SHIRLEY'S MEXICAN SPECIALTIES'.

I'd be happy to answer any questions regarding my experience with this vendor. Read less
Services Used: Catering
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