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Sierra-West Jewelers
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40 Reviews
Address:
1344 S 800 E # 1
Orem, UT US 84097 (map)
Phone:
801-226-6006
Categories:
 
 
 
4.4 
(4.4/5.0)
 
Quality of Service 
(4.3/5.0)
 
Responsiveness 
(4.5/5.0)
 
Professionalism 
(4.4/5.0)
 
Value 
(4.3/5.0)
 
Flexibility 
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kananish
Wedding:
8/24/2013
 
3.3 out of 5.0
We paid for my husband's wedding ring at a Wedding Show, and therefore got a great deal! However, when we went into the store to choose the actual ring and get the appropriate size, the salesman was not very professional. He told us a significantly higher price for the ring we chose. We told him about the deal we had received at the Wedding Show. He told us we were wrong, and that they never would sell a ring for that price. After showing him our receipt and the signed sales agreement, he huffed and grumbled and finished helping us. Perhaps he was having a bad day or didn't respect our appearance--we both look younger than we are, and had come straight from an athletic event. However, those are not excuses to disrespect us.

Other than the poor service and rude associate, the ring is great quality! We were happy to get the price we did!
Services Used: Jewelry
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Emily
Wedding:
5/10/2013
 
4.8 out of 5.0
I'm a bit of a maximizer. So we went to literally every quality jewelry store in Utah. I also had a good experience at Wilson's Diamond, but I didn't like their rose gold. I was pretty set on a rose gold setting, but everywhere else it was too red. Sierra West had the prettiest rose gold settings. I picked a style of band that I liked and they recreated it in rose gold. Also, we purchased the center stone online and they didn't charge us the ridiculous fee for doing that. Their prices were by far the most reasonable and they really worked with us within our budget. Also they rushed making it so that my fiance could surprise me before New Years. I was very happy we went with Sierra West.
Services Used: Jewelry
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Crissyfer
Wedding:
5/26/2012
 
5.0 out of 5.0
Absolutely Loved working with Shawn here! He was great to work with as far as trade-ins and designing the Ring of my dreams!!!! Amazing company!!!
Services Used: Jewelry
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candace717
Wedding:
5/18/2012
 
4.6 out of 5.0
We did a LOT of price checking before going with Sierra West. You have to negotiate a bit, but they will give the best deal.
Services Used: Jewelry
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Jenny
Wedding:
10/7/2010
 
5.0 out of 5.0
I love Sierra West Jewelers so much. The customer service was fabulous and they really cared about my wants and needs. I came into the store with an idea of what i wanted in a ring, and walked out with the ring of my dreams. The lady i worked with was very knowledgeable and explained the process of getting my ring costume designed. I would recommend this store because of the quality in the rings but the customer service is what will keep me and my family members going back!!!
Services Used: Jewelry
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kelly
Wedding:
7/25/2010
 
4.9 out of 5.0
My ring turned out beautiful. Sierra-West gave us exactly what we wanted, for the price we wanted. Customer service was perfect.
Just a suggestion... get the ring insurance! A great value.
Services Used: Jewelry
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justin
Wedding:
3/13/2010
 
5.0 out of 5.0
The ring I got here was stunningly beautiful. The quality of the ring was great as well. Highly recommended!
Services Used: Jewelry
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sunnysummersmile
Wedding:
8/27/2009
 
5.0 out of 5.0
My husband designed my ring for free with Sierra West and it turned out perfectly. I love it and they have a great warranty.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
 
2.6 out of 5.0
Wedding rings are expensive and an emotional purchase. Just make sure and do your homework before signing any paperwork or giving any money to any jeweler that isn't refundable. Always get in writing any guarantees from any jeweler you deal with. My 2 cents.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
 
5.0 out of 5.0
They did an amazing job replacing a diamond on an antique band for my engagement ring. Even resized it for free, and 12 month 0% financing.
Services Used: Jewelry
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