130x130 sq 1291940756341 img6243copy
(7)

Silver Image Limousine

Dallas , TX
CONTACT US
CONTACT US

LOCATION

1200 Main St.
Dallas, TX 75202 US (map)

PHONE

972-230-8144

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Transportation

INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Limousine - SUV, Limousine - Standard, Limousine - Stretch, Sedan, Van
Do you have liability insurance?
Yes

REVIEWS

2.8
out of 5.0
3.0/5.0
3.0/5.0
2.6/5.0
2.9/5.0
2.6/5.0
Sort by
Default vendor profile pic
Anonymous
Wedding:
Recently Married
5.0/5.0
We had reserved a party bus with another company and last minute got a call from them saying that our car broke down and sorry, they weren't coming. I called Silver Image Company and talked to Julie who was very nice, she was able to squeeze us in their schedule and get our group of 30 people in the wedding party moved back to the hotel. The bus got there and it was better than I expected. The driver said it was brand new and it looked it! Our driver Keith was very nice and helped everyone with pictures and so on. He made out good with the $100 tip! I wish I would have called them first and only. I know next time.
We had reserved a party bus with another company and last minute got a call from them saying that our car broke down and Read more...
We had reserved a party bus with another company and last minute got a call from them saying that our car broke down and sorry, they weren't coming. I called Silver Image Company and talked to Julie who was very nice, she was able to squeeze us in their schedule and get our group of 30 people in the wedding party moved back to the hotel. The bus got there and it was better than I expected. The driver said it was brand new and it looked it! Our driver Keith was very nice and helped everyone with pictures and so on. He made out good with the $100 tip! I wish I would have called them first and only. I know next time. Read less
Services Used: Transportation
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
0.2/5.0
This limo company has the worst customer service I have ever experienced. The actual limo looks NOTHING like the pictures on their website. The limo bus that showed up was tiny compared to what I ordered from the website. I ordered a 20 person limo and we had 13 adults and barely fit. It could have held 2 more people max. When it showed up I called the owner and explained how it was not what we ordered. She said "If you don't like it, tell them to leave". Well we had already planned an entire day event for my staff so that was not an option. She agreed that the pictures look nothing like the actual limo but basically said "too bad". I told her it was unacceptable and I was very unsatisfied. They then told me I needed to go to the bank and get cash to pay because they knew I was unhappy and did not want me to dispute the charge on my credit card. Because we were stuck we had to use them but I would never recommend this limo service to anyone. The only bright spot was the driver was very nice and completely understood why we were upset but there was nothing he could do about it.
This limo company has the worst customer service I have ever experienced. The actual limo looks NOTHING like the pictures Read more...
This limo company has the worst customer service I have ever experienced. The actual limo looks NOTHING like the pictures on their website. The limo bus that showed up was tiny compared to what I ordered from the website. I ordered a 20 person limo and we had 13 adults and barely fit. It could have held 2 more people max. When it showed up I called the owner and explained how it was not what we ordered. She said "If you don't like it, tell them to leave". Well we had already planned an entire day event for my staff so that was not an option. She agreed that the pictures look nothing like the actual limo but basically said "too bad". I told her it was unacceptable and I was very unsatisfied. They then told me I needed to go to the bank and get cash to pay because they knew I was unhappy and did not want me to dispute the charge on my credit card. Because we were stuck we had to use them but I would never recommend this limo service to anyone. The only bright spot was the driver was very nice and completely understood why we were upset but there was nothing he could do about it. Read less
Services Used: Transportation
Default vendor profile pic
Gina
Wedding:
7/27/2013
0.2/5.0
There has to be a better limo company in Dallas than this!! DO NOT CHOOSE THIS LIMO COMPANY if you have any hopes for a relaxing transportation experience. We choose Silver Image because they were one of the only limo companies who responded to my request for a quote, had a decent rate and had limos available that we wanted. We choose a Hummer limo to pick up our wedding party and a Lincoln Towncar for our final exit, so we were giving them significant business. All went fine until I asked my mom to give them a call the week of the wedding to confirm all the details (common practice for all brides during this final week.) They had the nerve to tell her that they had already confirmed this with us multiple times, and that they didn't know why we would possibly be calling again. I'm sorry, but you are running a business. You should confirm 100 times if needed. Plus, we hadn't even spoken to them since our last payment was made. What is the harm in making a final confirmation to ensure everything goes smoothly the day of the wedding?? This seems like a very rational request.

Sadly, this was only the start of the terrible service we received from Silver Image. The day of the wedding, our limo arrived to have a hole in the roof with duct tape holding it together. It was extremely warm inside - nearly hot, the entire drive to the ceremony (not what you want to experience with hair and makeup already done.) There was no ice chest for our champagne, as we had requested and discussed over the phone needing. There were only a handful of champagne glasses provided for our party of 20. It was embarrassing to say the least, but thankfully only my wedding party had to experience this trashy service. I will commend the driver, he showed up on time and was very nice - and even went to get that ice for us that was missing.

To add a further blow, we did not receive a response when we emailed our complaints after the wedding. Not a word. Brides, beware!
There has to be a better limo company in Dallas than this!! DO NOT CHOOSE THIS LIMO COMPANY if you have any hopes for a Read more...
There has to be a better limo company in Dallas than this!! DO NOT CHOOSE THIS LIMO COMPANY if you have any hopes for a relaxing transportation experience. We choose Silver Image because they were one of the only limo companies who responded to my request for a quote, had a decent rate and had limos available that we wanted. We choose a Hummer limo to pick up our wedding party and a Lincoln Towncar for our final exit, so we were giving them significant business. All went fine until I asked my mom to give them a call the week of the wedding to confirm all the details (common practice for all brides during this final week.) They had the nerve to tell her that they had already confirmed this with us multiple times, and that they didn't know why we would possibly be calling again. I'm sorry, but you are running a business. You should confirm 100 times if needed. Plus, we hadn't even spoken to them since our last payment was made. What is the harm in making a final confirmation to ensure everything goes smoothly the day of the wedding?? This seems like a very rational request.

Sadly, this was only the start of the terrible service we received from Silver Image. The day of the wedding, our limo arrived to have a hole in the roof with duct tape holding it together. It was extremely warm inside - nearly hot, the entire drive to the ceremony (not what you want to experience with hair and makeup already done.) There was no ice chest for our champagne, as we had requested and discussed over the phone needing. There were only a handful of champagne glasses provided for our party of 20. It was embarrassing to say the least, but thankfully only my wedding party had to experience this trashy service. I will commend the driver, he showed up on time and was very nice - and even went to get that ice for us that was missing.

To add a further blow, we did not receive a response when we emailed our complaints after the wedding. Not a word. Brides, beware! Read less
Services Used: Transportation
130x130 sq 1349040705913 img6815
Amberlee
Wedding:
2/17/2013
4.0/5.0
If you are looking to get a limo to take you from the reception to the hotel and nothing else then Silver Image is the way to go. They will do a what they call a Transfer and it is by far cheaper than any other limo company that i could find (most make you pay for 3-4 hours minimum). The limo was clean and really nice. The Limo was late because the driver got pulled over and got a ticket. That was unfortunate and I doubt it happens often, but we still got charged the full price. If you are running late though they charge you extra. It all worked out great but that was my one disappointment with them.
If you are looking to get a limo to take you from the reception to the hotel and nothing else then Silver Image is the way Read more...
If you are looking to get a limo to take you from the reception to the hotel and nothing else then Silver Image is the way to go. They will do a what they call a Transfer and it is by far cheaper than any other limo company that i could find (most make you pay for 3-4 hours minimum). The limo was clean and really nice. The Limo was late because the driver got pulled over and got a ticket. That was unfortunate and I doubt it happens often, but we still got charged the full price. If you are running late though they charge you extra. It all worked out great but that was my one disappointment with them. Read less
Services Used: Transportation
Default vendor profile pic
Britney
Wedding:
3/18/2011
0.5/5.0
I reserved a limo for one hour and they sent a confirmation for one hour of service but when the driver came to get us, he informed us that he could only drive us straight to the drop-off sight since he had another wedding that was across town and he needed to be able to get there on time. I called the company and was told that they don't offer service for a full hour (without a 4 hour minimum) and that the reservation was strictly for a pick-up/drop-off service. The limo was beautiful and I was grateful to have it but as a result of their false informationin the confirmation email, my new husband and I were the first ones dropped off at the reception site and we had to wait in the bar for the other guests to arrive so that we could be announced into the ballroom! I will not ever use this business again, nor will I ever recommend them to anyone else!
I reserved a limo for one hour and they sent a confirmation for one hour of service but when the driver came to get us, he Read more...
I reserved a limo for one hour and they sent a confirmation for one hour of service but when the driver came to get us, he informed us that he could only drive us straight to the drop-off sight since he had another wedding that was across town and he needed to be able to get there on time. I called the company and was told that they don't offer service for a full hour (without a 4 hour minimum) and that the reservation was strictly for a pick-up/drop-off service. The limo was beautiful and I was grateful to have it but as a result of their false informationin the confirmation email, my new husband and I were the first ones dropped off at the reception site and we had to wait in the bar for the other guests to arrive so that we could be announced into the ballroom! I will not ever use this business again, nor will I ever recommend them to anyone else! Read less
Services Used: Transportation
Default vendor profile pic
Nathan
Wedding:
10/23/2010
5.0/5.0
Silver Image was perfect. Cars were spotless, drivers were professional and courteous...and most importantly, they were on time.
These guys are pros.
silverimagelimo.com
Silver Image was perfect. Cars were spotless, drivers were professional and courteous...and most importantly, they were on Read more...
Silver Image was perfect. Cars were spotless, drivers were professional and courteous...and most importantly, they were on time.
These guys are pros.
silverimagelimo.com Read less
Services Used: Transportation
Default vendor profile pic
Bethany
Wedding:
4/15/2010
5.0/5.0
They helped make our special day absolutely amazing! Our driver was great! We've even used them a few times after our wedding!
They helped make our special day absolutely amazing! Our driver was great! We've even used them a few times after our Read more...
They helped make our special day absolutely amazing! Our driver was great! We've even used them a few times after our wedding! Read less
Services Used: Transportation

MAP

 
1200 Main St., Dallas, TX 75202 See On Map
Thanks for visiting the vendor listing for Silver Image Limousine
Please let this vendor know that you found them on the WeddingWire Network.
Ww logo
 
220x220 1291940756341 img6243copy