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Simayof
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4.0 
(3.6/5.0)
 
Quality of Service 
(4.4/5.0)
 
Responsiveness 
(4.0/5.0)
 
Professionalism 
(3.6/5.0)
 
Value 
(4.2/5.0)
 
Flexibility 
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tsfirefly
Wedding:
11/22/2008
 
3.8 out of 5.0
We LOVE the ring we purchased there, and they've been terrific about honoring their "once a customer, always a customer" policy. The ring is unlike anything we've seen anywhere else, and their selection is phenomenal.

My only reservation about using them is their repair service -- we took the ring back in because the center stone was loose...and after having spent $9,000 on the stone alone, we did NOT want to lose it! But their repair was worthless, and the stone wasn't fixed at all...so after several hours of waiting (we don't live near the city, so the ring needed to be fixed the same day because we could not return at a later date to pick it up), we had to request it be fixed again. This time we waited in their lounge downstairs, which was pleasant, but after an additional hour, it still wasn't fixed...so we just left. We took it to a local jeweler instead, who charged $20 and did a wonderful job. So although the benefit of lifetime customer service may sound great, you may not get what you are paying for...
Services Used: Jewelry
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Kelley2be
Wedding:
7/5/2008
 
4.0 out of 5.0
We bought a ring setting from Simayof in Walnut Creek. Service was wonderful although the "bartering" style for price is kind of like buying a used car. In the end, I have an amazing ring, so no complaints.
Services Used: Unique Services
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walletpuppy
Wedding:
8/12/2007
 
3.0 out of 5.0
This store is bigger than it looks from the outside - with a downstairs display room as well. They only carry new (not antique) jewelry. I thought the selection was okay - nothing special.
Services Used: Unique Services
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Emily
Wedding:
9/16/2005
 
5.0 out of 5.0
I cannot say enough about Simayof. After a day of dedicated engagement ring shopping in San Francisco, my then fiancee and I had had enough of the snooty attitudes in jewelry stores. We had enough time to visit one last shop in Union Square before heading to the theatre for the evening. Upon entering Simayof, we were greeted with sincerity - something we hadn't encountered in the previous 7 jewelers we had visited that day. We sat down with a wonderful gentleman who schooled us in the fine details of jewels. I found exactly the perfect ring that day, and the rest is history, as they say. Since then, my husband and I have moved away from California - and the one thing we miss the most, is our weekly visits to Simayof to clean and polish our rings. I would recommend this wonderful jeweler to anyone who wants a long lasting and trusted relationship with their jewelry and jeweler.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
 
4.0 out of 5.0
Probably the best selection of mens rings we found within a reasonable price range. Overall service was good, but couldnt help but feel a little uncomfortable with dubious sales people. When one ring wasnt ready when it was supposed to be they were very apologetic and re-sized it straight away. I dont think we could have gotten what we wanted for a better price elsewhere.
Services Used: Jewelry
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