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SimplyBridal

Los Angeles , CA

LOCATION

117 W. 9th Street, Suite #1009
Los Angeles, CA US 90015 (map)

PHONE

800-701-4026

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Simply Bridal is about making your wedding dress process easy by using principles of efficiency. By combining design, production, and distribution under one roof, we keep the overhead... Read more
Simply Bridal is about making your wedding dress process easy by using principles of efficiency. By combining design, production, and distribution under one roof, we keep the overhead low and the quality control high. When we make and sell dresses, it's always gowns that we would want our family members and friends to buy, wear, and love. That means we only use gorgeous fabrics, flawless beading and embroidery, and expert tailoring. Not only are our dresses better quality than gowns that cost thousands of dollars, but they are also-made to fit our brides. Most boutiques will alter a pre-made gown, but not at Simply Bridal. With our unbeatable prices, friendly returns and alteration policy, and high quality standards, the perfect wedding dress is just a click away. Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids
What accessories do you provide?
Jewelry, Veils
Does a client need to schedule an appointment? How do the client appointments work?
Presently, SimplyBridal only sells dresses online. However, we have two showrooms in the US: Los Angeles, California and New York City. Contact customer support to make an appointment today!
 Please note that the showroom is available by appointment only.
What is the typical turn-around time for a dress?
It will take approximately 30 to 35 calendar days for you to receive your dress after we have received and confirmed your order. During our high season of January through April, some dress orders may take up to 60 days; accessory orders will not be affected. As soon as it leaves our facilities, we will send you a notification, which will include the name of the carrier and a tracking number. 
 
 We do have some styles and sizes available immediately; please see our Quick Ship page for details.
 
 Please note that jewelry, shawls, and veils have a shorter delivery time. For US orders, they should be delivered within 7 to 14 days; international orders will take between 21 to 28 days.
Do you provide any guarantees/warrantees of any kind?
We're certain you'll absolutely love your dress from SimplyBridal, and we'll back that up with a 30 day risk free guarantee. If you’re unhappy with your purchase, please send us an email message at info@simplybridal.com within 30 days of receipt. We'll send you a packing label. Then, you can ship the dress to us at no cost to you. Once we've had a chance to inspect it, we'll issue you a full refund.
 
 Since our dresses are made to order, we cannot exchange orders. Customers will need to cancel or return their order and then place a new one. We do carry some limited inventory, and we are happy to accommodate exchanging a dress for a different size if we have it in stock.
Do you have a seamstress onsite?
All our dresses come with a custom sizing option. We recommend that you consult our How to Measure Video on each dress page to ensure proper measurement. Although we only allow one custom measurement wedding gown order per bride through the website, you can contact our customer support directly if you need to order additional custom sized wedding gowns. Please note that this restriction only applies to our wedding gowns.
In addition to wedding dresses, what other products do you sell?
In addition to wedding and bridesmaid dresses, we offer a variety of accessories including jewelry, veils, and shawls. We are proud to say that our jewelry is made in the USA. 
 
 In addition to offering our own range of jewelry, we have also partnered with May Yeung, an LA jewelry designer, to launch a line of pearl and crystal jewelry.

REVIEWS

3.2
out of 5.0
3.0/5.0
3.1/5.0
3.1/5.0
3.4/5.0
3.1/5.0
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Irene
Wedding:
8/2/2014
0.0/5.0
I have never seen a company which doesn't value their customers like Simply Bridal. Is just because our Bride choose the Bridesmaids Dresses from this Company, otherwise if we had time I would suggest to our Bride to order our dresses somewhere else. First, no customer service values to customers or maybe it was just me. My dress arrived very quickly within a week. I was the first one to receive my dress out of four girls. Receiving my dress that quick wasn't a bad thing. Actually, I bragged of how I wasn't the first one to order but got my dress first. Sadly, my size didn't fit. I was a concerned though cause the dress didn't have a size to even show was the size I requested. I immediately called the store and asked them why the dress didn't have a tag? I was advised that their dresses don't have tags. I was satisfied with the answer and agreed to return the dress and get a different size. While on the process of doing that, two of the other girls received their dresses with size tags and their dresses had Simply Bridal Signature stripes and looked so official while mine looked like a sample dress. I immediately called them to ask about the discrepancy. I talked to Myesha who was very rude I couldn't believe she was talking to a customer. She said by law they don't require to put tags on their dresses. She sounded very surprising questioning her about that issue. I said then they shouldn't decide to make some dresses this way and others that way because it looks tacky especially to me who I see my friends dresses looks much nicer than mine. She had an audacity of saying she will hang up the call because I am being offensive. Mind you I was very come and the word she took as offensive was me using the word "tacky". I said as a customer that is how I feel. She rudely said she would let the directors know and I disconnected the call because at that point I was getting upset. This doesn't end here. I paid money for my dress. I will notify BBB and others.
I have never seen a company which doesn't value their customers like Simply Bridal. Is just because our Bride choose the Read more...
I have never seen a company which doesn't value their customers like Simply Bridal. Is just because our Bride choose the Bridesmaids Dresses from this Company, otherwise if we had time I would suggest to our Bride to order our dresses somewhere else. First, no customer service values to customers or maybe it was just me. My dress arrived very quickly within a week. I was the first one to receive my dress out of four girls. Receiving my dress that quick wasn't a bad thing. Actually, I bragged of how I wasn't the first one to order but got my dress first. Sadly, my size didn't fit. I was a concerned though cause the dress didn't have a size to even show was the size I requested. I immediately called the store and asked them why the dress didn't have a tag? I was advised that their dresses don't have tags. I was satisfied with the answer and agreed to return the dress and get a different size. While on the process of doing that, two of the other girls received their dresses with size tags and their dresses had Simply Bridal Signature stripes and looked so official while mine looked like a sample dress. I immediately called them to ask about the discrepancy. I talked to Myesha who was very rude I couldn't believe she was talking to a customer. She said by law they don't require to put tags on their dresses. She sounded very surprising questioning her about that issue. I said then they shouldn't decide to make some dresses this way and others that way because it looks tacky especially to me who I see my friends dresses looks much nicer than mine. She had an audacity of saying she will hang up the call because I am being offensive. Mind you I was very come and the word she took as offensive was me using the word "tacky". I said as a customer that is how I feel. She rudely said she would let the directors know and I disconnected the call because at that point I was getting upset. This doesn't end here. I paid money for my dress. I will notify BBB and others. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Sherri
Wedding:
8/2/2014
0.0/5.0
After having seen negative reviews for this company, I hesitated to place an order for a dress with them, but decided to go ahead and give it shot anyway. Knowing that I had a short time frame I looked and looked at every step of the ordering process for the lead time. It was nowhere. It also said that I would receive and email with the confirmation and a link to track the status of my order. Well, I guess AOL must know something about Simply Bridal because it ended up in my spam. And there is no link. The following day day I received a call from them saying that there was not enough time to fill the order and to call them. When I called back and said that I would not have placed the order had they had the lead time in the ordering process, the person I spoke with became very argumentative and said it is there, I just didn't see it. I don't want to argue, just cancel the order and issue a refund. She's still arguing- just cancel it, please. She YELLS at me- "Oh, so everything is our fault! We don't need your business!" WHAT????? Then accused me of yelling at her. Look, just cancel it and issue my refund. The refund will take 5-7 days. It took them about 5 seconds to charge my card. Anyway, I gave myself time to cool off and then called to speak with a supervisor, and to request that I get an email confirming the cancellation date and time and I want my refund immediately. The supervisor argued with me!!!! She said that she heard the conversation and the person I spoke with never said they didn't need my business! Oh, and there is no place on their website to leave feedback.
DO NOT, I repeat, DO NOT do any business with this company unless all you want is major frustration!
After having seen negative reviews for this company, I hesitated to place an order for a dress with them, but decided to Read more...
After having seen negative reviews for this company, I hesitated to place an order for a dress with them, but decided to go ahead and give it shot anyway. Knowing that I had a short time frame I looked and looked at every step of the ordering process for the lead time. It was nowhere. It also said that I would receive and email with the confirmation and a link to track the status of my order. Well, I guess AOL must know something about Simply Bridal because it ended up in my spam. And there is no link. The following day day I received a call from them saying that there was not enough time to fill the order and to call them. When I called back and said that I would not have placed the order had they had the lead time in the ordering process, the person I spoke with became very argumentative and said it is there, I just didn't see it. I don't want to argue, just cancel the order and issue a refund. She's still arguing- just cancel it, please. She YELLS at me- "Oh, so everything is our fault! We don't need your business!" WHAT????? Then accused me of yelling at her. Look, just cancel it and issue my refund. The refund will take 5-7 days. It took them about 5 seconds to charge my card. Anyway, I gave myself time to cool off and then called to speak with a supervisor, and to request that I get an email confirming the cancellation date and time and I want my refund immediately. The supervisor argued with me!!!! She said that she heard the conversation and the person I spoke with never said they didn't need my business! Oh, and there is no place on their website to leave feedback.
DO NOT, I repeat, DO NOT do any business with this company unless all you want is major frustration! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Rose
Wedding:
7/25/2014
1.1/5.0
If you shop from Simply Bridal, you are taking a huge risk. Although they claim easy return, I purchased two dresses which I then sent back because of size. They refused to accept them and would not refund the money, claiming they found dog hair in the package, and showed pictures of 6 hairs. Since i tried on the dresses in office, this is not accurate. Obviously this is a scam. It could have been an allegation they found 6 human hairs and would not accept the return.
If you shop from Simply Bridal, you are taking a huge risk. Although they claim easy return, I purchased two dresses which Read more...
If you shop from Simply Bridal, you are taking a huge risk. Although they claim easy return, I purchased two dresses which I then sent back because of size. They refused to accept them and would not refund the money, claiming they found dog hair in the package, and showed pictures of 6 hairs. Since i tried on the dresses in office, this is not accurate. Obviously this is a scam. It could have been an allegation they found 6 human hairs and would not accept the return. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Emily
Wedding:
6/22/2014
5.0/5.0
I bought my daughter's wedding dress from SimplyBridal.com. We chose the custom-size option, since my daughter did not fit into a standard size. The dress fit perfectly! We LOVE the dress - it was exactly what my daughter wanted - and we couldn't find anything like it anywhere else. The quality of the fabric is high and excellent, and the sewing is very professional - everything is lined and sewn beautifully! We are VERY impressed with EVERYTHING about the dress! Even the packaging (sturdy outer box, plastic bag surrounding the dress with a built-in air vent, cloth zippered bag around the plastic bag, plus a full-length, high quality cloth garment bag included too) - totally unexpected! We highly recommend SimplyBridal.com - you will be pleased and impressed too!
I bought my daughter's wedding dress from SimplyBridal.com. We chose the custom-size option, since my daughter did not fit Read more...
I bought my daughter's wedding dress from SimplyBridal.com. We chose the custom-size option, since my daughter did not fit into a standard size. The dress fit perfectly! We LOVE the dress - it was exactly what my daughter wanted - and we couldn't find anything like it anywhere else. The quality of the fabric is high and excellent, and the sewing is very professional - everything is lined and sewn beautifully! We are VERY impressed with EVERYTHING about the dress! Even the packaging (sturdy outer box, plastic bag surrounding the dress with a built-in air vent, cloth zippered bag around the plastic bag, plus a full-length, high quality cloth garment bag included too) - totally unexpected! We highly recommend SimplyBridal.com - you will be pleased and impressed too! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Jaclyn
Wedding:
6/21/2014
0.0/5.0
This was absolutely the worst service I have EVER had. I ordered a dress a size bigger for my wedding, since I didn't trust the measurements. The dress ended up being way too small, so I called and told them I'd like to return it. A month later, after my wedding has already came and gone, I receive a dress in the mail... After refusing to accept it, I called Simply Bridal to tell them that they messed up, and need go refund my money now. The lady was so rude I couldnt hardly believe it, and claimed that they sent me an email stating that their was "various stains" on the dress. What do they think I did in it? Went to a rodeo? I barely had in on for 1 minute before realizing that it did not fit. It was resealed, and sent back. The woman then claimed that I could not speak to a supervisor because they had all gone home until Monday. So please tell me... Who is watching these bafoons? Needless to say, I will be going to war with Simply Bridal on Monday and they WILL refund my money.
This was absolutely the worst service I have EVER had. I ordered a dress a size bigger for my wedding, since I didn't Read more...
This was absolutely the worst service I have EVER had. I ordered a dress a size bigger for my wedding, since I didn't trust the measurements. The dress ended up being way too small, so I called and told them I'd like to return it. A month later, after my wedding has already came and gone, I receive a dress in the mail... After refusing to accept it, I called Simply Bridal to tell them that they messed up, and need go refund my money now. The lady was so rude I couldnt hardly believe it, and claimed that they sent me an email stating that their was "various stains" on the dress. What do they think I did in it? Went to a rodeo? I barely had in on for 1 minute before realizing that it did not fit. It was resealed, and sent back. The woman then claimed that I could not speak to a supervisor because they had all gone home until Monday. So please tell me... Who is watching these bafoons? Needless to say, I will be going to war with Simply Bridal on Monday and they WILL refund my money. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Stacey
Wedding:
5/24/2014
0.5/5.0
CHEAP FOR A REASON - caveat emptor. I ordered online. The 'risk free' return policy is not at all what it purports to be. Customer service was abysmal.
CHEAP FOR A REASON - caveat emptor. I ordered online. The 'risk free' return policy is not at all what it purports to be. Read more...
CHEAP FOR A REASON - caveat emptor. I ordered online. The 'risk free' return policy is not at all what it purports to be. Customer service was abysmal. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
2.1/5.0
I ordered my wedding dress from Simply Bridal. I ordered a size 0 because those measurements fit me exactly aside from the hem, which I figured I would just get a tailor to adjust. The first dress I received from them the top half came 3 sizes larger, and improperly placed. It looked like someone had taken two different size measurements to create the top, and then sewn the pieces together crooked. The measurement for my right shoulder's seam and my left shoulder's seam were an inch different. It was a disaster. When a called to ask for a replacement or a reimbursement they told me I simply didn't like the style of the dress. I finally got them to understand what was wrong after I sent them pictures and they told me they had their manager looking into it. A week later, I gave up on them getting back to me and I went to get an estimate from a tailor and had her write down all of the problems with the dress. I sent that to Simply Bridal and they finally agreed to send me a new dress (the manager seemed to be a little faster at making decisions this time). Long story short, the second dress came to me even worse than the first. I no longer time to receive a new dress before the wedding, and they begrudgingly (after a few phone calls) offered to pay half the price of alterations. It was a nightmare. And each time I talked to customer service, they seemed to think I just had unrealistic expectations for the dress and I didn't like what I had received. They never once admitted to me that they had made a mistake.
I ordered my wedding dress from Simply Bridal. I ordered a size 0 because those measurements fit me exactly aside from the Read more...
I ordered my wedding dress from Simply Bridal. I ordered a size 0 because those measurements fit me exactly aside from the hem, which I figured I would just get a tailor to adjust. The first dress I received from them the top half came 3 sizes larger, and improperly placed. It looked like someone had taken two different size measurements to create the top, and then sewn the pieces together crooked. The measurement for my right shoulder's seam and my left shoulder's seam were an inch different. It was a disaster. When a called to ask for a replacement or a reimbursement they told me I simply didn't like the style of the dress. I finally got them to understand what was wrong after I sent them pictures and they told me they had their manager looking into it. A week later, I gave up on them getting back to me and I went to get an estimate from a tailor and had her write down all of the problems with the dress. I sent that to Simply Bridal and they finally agreed to send me a new dress (the manager seemed to be a little faster at making decisions this time). Long story short, the second dress came to me even worse than the first. I no longer time to receive a new dress before the wedding, and they begrudgingly (after a few phone calls) offered to pay half the price of alterations. It was a nightmare. And each time I talked to customer service, they seemed to think I just had unrealistic expectations for the dress and I didn't like what I had received. They never once admitted to me that they had made a mistake. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Mitch and Morgan
Wedding:
11/2/2013
5.0/5.0
My dress was beautiful! I sent in my measurements and only had to have it slightly altered when I recieved it. The quality was unbelievable and the fabric, stitching, amd beading was perfect. The total cost (with alterations) was $380, but the dress looks like a $1500 dress :)
My dress was beautiful! I sent in my measurements and only had to have it slightly altered when I recieved it. The quality Read more...
My dress was beautiful! I sent in my measurements and only had to have it slightly altered when I recieved it. The quality was unbelievable and the fabric, stitching, amd beading was perfect. The total cost (with alterations) was $380, but the dress looks like a $1500 dress :) Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Dan
Wedding:
10/22/2013
2.5/5.0
We were not notified when the order was shipped or sent a tracking number. As a result we did not know if the dress was going to arrive or not. Simply bridal were told we had to be notified of delivery date as there is not always someone @ home to receive the delivery. I came home from work early for a doctors appointment & there was a card on the door to say fedex called to deliver goods. Because of this I had to drive 70 kilometres to pick up the goods at there depot. All because you could not be bothered to notify us of status of delivery. I was told on online chat that we would be sent these details.
Will only give negative feedback to friends because of the frustration and anxiety caused. Thankfully the dress arrived & only minor adjustments are required.
We were not notified when the order was shipped or sent a tracking number. As a result we did not know if the dress was Read more...
We were not notified when the order was shipped or sent a tracking number. As a result we did not know if the dress was going to arrive or not. Simply bridal were told we had to be notified of delivery date as there is not always someone @ home to receive the delivery. I came home from work early for a doctors appointment & there was a card on the door to say fedex called to deliver goods. Because of this I had to drive 70 kilometres to pick up the goods at there depot. All because you could not be bothered to notify us of status of delivery. I was told on online chat that we would be sent these details.
Will only give negative feedback to friends because of the frustration and anxiety caused. Thankfully the dress arrived & only minor adjustments are required. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Stephanie
Wedding:
3/30/2013
4.8/5.0
The only reason I could not give the "Quality of Service" 5 stars is because there is one (small) part on the back of my dress that needs to be fixed before the wedding. Other than that, the dress I ordered was perfect!! It arrived one month earlier than anticipated and was gorgeous. The beading is beautiful and the detailing is one of a kind.
The only reason I could not give the "Quality of Service" 5 stars is because there is one (small) part on the back of my Read more...
The only reason I could not give the "Quality of Service" 5 stars is because there is one (small) part on the back of my dress that needs to be fixed before the wedding. Other than that, the dress I ordered was perfect!! It arrived one month earlier than anticipated and was gorgeous. The beading is beautiful and the detailing is one of a kind. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Great service and the dress arrived as ordered and on time. A great saving in terms of overall costs of the dress and all my guests loved the dress
Great service and the dress arrived as ordered and on time. A great saving in terms of overall costs of the dress and all Read more...
Great service and the dress arrived as ordered and on time. A great saving in terms of overall costs of the dress and all my guests loved the dress Read less
Services Used: Dress & Attire
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Lindsay
Wedding:
11/10/2012
5.0/5.0
Thank you Simply Bridal for a very stress-free wedding dress buying experience. Living in San Diego, my good friend, daughter and I made a fun day trip to visit Simply Bridal's showroom in downtown L.A. With scenic views of the city, I felt very pampered during my appointment as the staff was extremely helpful and patient. I selected the Meredith dress which had beautiful beading and lace details. The whole purchase and delivery process went very smoothly and efficiently. I have since recommended Simply Bridal to other friends and they make beautiful, quality dresses that are fit to your measurements. Thank you again to the Simply Bridal staff for a really memorable dress shopping experience and I can't wait to wear my dress in a few weeks for our seaside wedding in San Diego!!
Thank you Simply Bridal for a very stress-free wedding dress buying experience. Living in San Diego, my good friend, Read more...
Thank you Simply Bridal for a very stress-free wedding dress buying experience. Living in San Diego, my good friend, daughter and I made a fun day trip to visit Simply Bridal's showroom in downtown L.A. With scenic views of the city, I felt very pampered during my appointment as the staff was extremely helpful and patient. I selected the Meredith dress which had beautiful beading and lace details. The whole purchase and delivery process went very smoothly and efficiently. I have since recommended Simply Bridal to other friends and they make beautiful, quality dresses that are fit to your measurements. Thank you again to the Simply Bridal staff for a really memorable dress shopping experience and I can't wait to wear my dress in a few weeks for our seaside wedding in San Diego!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.8/5.0
Good selection. Very reasonably priced. The only misgiving potential buyers might have is that they are an online boutique... Truth be told, I may not have bought from them if I didn't happen to live in LA - I had the opportunity to visit their cute little showroom downtown. I would encourage you to give them a try. The gown they made based on my measurements fit nearly perfectly.
Good selection. Very reasonably priced. The only misgiving potential buyers might have is that they are an online Read more...
Good selection. Very reasonably priced. The only misgiving potential buyers might have is that they are an online boutique... Truth be told, I may not have bought from them if I didn't happen to live in LA - I had the opportunity to visit their cute little showroom downtown. I would encourage you to give them a try. The gown they made based on my measurements fit nearly perfectly. Read less
Services Used: Dress & Attire
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mariahpine
Wedding:
8/18/2012
5.0/5.0
Look no further for beautiful custom made wedding gowns (made in LA- not china!). I was a little nervous just based on their prices, but I was willing to risk it because I fell in love with one of their dresses, and it was made to my measurements, so no need for alterations. The fabric is beautiful and the dress is well constructed. Customer service would call me to let me know my order status and to just call and make sure everything was good. One downside- not being able to try things on unless you are in LA, but if you are a budget bride who knows what she wants, you should get it here.
Look no further for beautiful custom made wedding gowns (made in LA- not china!). I was a little nervous just based on Read more...
Look no further for beautiful custom made wedding gowns (made in LA- not china!). I was a little nervous just based on their prices, but I was willing to risk it because I fell in love with one of their dresses, and it was made to my measurements, so no need for alterations. The fabric is beautiful and the dress is well constructed. Customer service would call me to let me know my order status and to just call and make sure everything was good. One downside- not being able to try things on unless you are in LA, but if you are a budget bride who knows what she wants, you should get it here. Read less
Services Used: Dress & Attire
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Angelica
Wedding:
8/18/2012
4.8/5.0
I went into the showroom and chose the beautiful Elise gown for my big day. The dress looks like it's worth $2000 but was a steal at only $400! The service at the showroom was so warm and welcoming, I felt very well taken care of and everyone loved my gown at my wedding. I would recommend this to any bride.
I went into the showroom and chose the beautiful Elise gown for my big day. The dress looks like it's worth $2000 but was Read more...
I went into the showroom and chose the beautiful Elise gown for my big day. The dress looks like it's worth $2000 but was a steal at only $400! The service at the showroom was so warm and welcoming, I felt very well taken care of and everyone loved my gown at my wedding. I would recommend this to any bride. Read less
Services Used: Dress & Attire
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Molly
Wedding:
4/2/2012
5.0/5.0
SimplyBridal designs, produces and distribute high quality wedding dresses and bridesmaid dresses.Checkout there collections by visiting http://www.simplybridal.com
SimplyBridal designs, produces and distribute high quality wedding dresses and bridesmaid dresses.Checkout there Read more...
SimplyBridal designs, produces and distribute high quality wedding dresses and bridesmaid dresses.Checkout there collections by visiting http://www.simplybridal.com Read less
Services Used: Dress & Attire

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117 W. 9th Street, Suite #1009, Los Angeles, CA 90015 See On Map
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