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sinders bridal house

Carleton Place , ON

LOCATION

Carleton Place, ON K7C 1L2 CA

PHONE

613-253-0039

WEBSITE

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Dress & Attire

REVIEWS

3.9
out of 5.0
3.8/5.0
3.7/5.0
3.9/5.0
4.3/5.0
3.8/5.0
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Anonymous
Wedding:
Recently Married
3.2/5.0
Lots of beautiful dresses in a reasonable price range. The staff I worked with was helpful but not overly enthusiastic though she was willing to stay a few minutes past closing so that I could try on my favorite dress again.
Lots of beautiful dresses in a reasonable price range. The staff I worked with was helpful but not overly enthusiastic Read more...
Lots of beautiful dresses in a reasonable price range. The staff I worked with was helpful but not overly enthusiastic though she was willing to stay a few minutes past closing so that I could try on my favorite dress again. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I loved my experience there. The rooms to show the dress to your party was perfect, the dresses were amazing and I found my dream dress there. I would recommend her to anyone.
I loved my experience there. The rooms to show the dress to your party was perfect, the dresses were amazing and I found Read more...
I loved my experience there. The rooms to show the dress to your party was perfect, the dresses were amazing and I found my dream dress there. I would recommend her to anyone. Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
4/16/2016
5.0/5.0
I have not picked up my dress for alterations yet, but it has already come in and I have been back to the shop to try it on. My dress fits almost perfectly, and I'm very happy with it. I also appreciate that Sinders stores your dress for you until you're ready to pick it up. I have had professional and knowledgeable service each experience I've had at Sinders, from finding my own dress with two of my bridesmaids to shopping with another bride for hers. I ended up in a dress that I would have never picked out for myself but the ladies I worked with knew how to dress my body type better than I did and I'm grateful for their guidance! I would also like to note that the dress I ended up buying was mislabelled and the owner of the shop did honour the label price, which was greatly appreciated. They have a wide selection of styles and the shop itself is lovely. I certainly would (and have) recommend Sinders to anyone searching for their wedding gown.
I have not picked up my dress for alterations yet, but it has already come in and I have been back to the shop to try it Read more...
I have not picked up my dress for alterations yet, but it has already come in and I have been back to the shop to try it on. My dress fits almost perfectly, and I'm very happy with it. I also appreciate that Sinders stores your dress for you until you're ready to pick it up. I have had professional and knowledgeable service each experience I've had at Sinders, from finding my own dress with two of my bridesmaids to shopping with another bride for hers. I ended up in a dress that I would have never picked out for myself but the ladies I worked with knew how to dress my body type better than I did and I'm grateful for their guidance! I would also like to note that the dress I ended up buying was mislabelled and the owner of the shop did honour the label price, which was greatly appreciated. They have a wide selection of styles and the shop itself is lovely. I certainly would (and have) recommend Sinders to anyone searching for their wedding gown. Read less
Services Used: Dress & Attire
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Angele
Wedding:
5/16/2015
3.4/5.0
I purchased my wedding dress here as well as my bridesmaid dresses. I was very impressed with my wedding dress and the style of all of the bridesmaid dresses we bought.

They did try to push extra large sizes on my girls so that they would need to be altered. I understand that you want the dress to be larger and then take it in to make sure it fits as you can't magically make more dress if it is to small. Yet the quotes up to six sizes to big. We went to another store to figure out what size my girls would need before we ordered them from here. They also didn't have much in sizes for the bridesmaid dresses. They only had one which none of my girls fit into even remotely so it was really a gamble,

Overall the service was alright if you are buying your wedding dress. Some of the staff members could seem to careless about helping you find the perfect dress but I think it was the owner who came in and said she had the perfect dress for me to try. She was right.
I purchased my wedding dress here as well as my bridesmaid dresses. I was very impressed with my wedding dress and the Read more...
I purchased my wedding dress here as well as my bridesmaid dresses. I was very impressed with my wedding dress and the style of all of the bridesmaid dresses we bought.

They did try to push extra large sizes on my girls so that they would need to be altered. I understand that you want the dress to be larger and then take it in to make sure it fits as you can't magically make more dress if it is to small. Yet the quotes up to six sizes to big. We went to another store to figure out what size my girls would need before we ordered them from here. They also didn't have much in sizes for the bridesmaid dresses. They only had one which none of my girls fit into even remotely so it was really a gamble,

Overall the service was alright if you are buying your wedding dress. Some of the staff members could seem to careless about helping you find the perfect dress but I think it was the owner who came in and said she had the perfect dress for me to try. She was right. Read less
Services Used: Dress & Attire
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Mike
Wedding:
10/3/2014
1.8/5.0
I am the father of a bride - she was married last Friday. Sinder's added stress to an already stressful event. They ordered the wrong size of dress. We paid an extra $50 to get the dress quickly - they were 11 days late. They convinced my daughter to have the dress let out. Long story short, we had to return to the seamstress (Rose's across the street from Sinder's) 8 times in total until we received a usable dress. It was not even close to the style of the original dress. The whole experience was very disappointing.
I am the father of a bride - she was married last Friday. Sinder's added stress to an already stressful event. They Read more...
I am the father of a bride - she was married last Friday. Sinder's added stress to an already stressful event. They ordered the wrong size of dress. We paid an extra $50 to get the dress quickly - they were 11 days late. They convinced my daughter to have the dress let out. Long story short, we had to return to the seamstress (Rose's across the street from Sinder's) 8 times in total until we received a usable dress. It was not even close to the style of the original dress. The whole experience was very disappointing. Read less
Services Used: Dress & Attire
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Nolie
Wedding:
5/3/2014
5.0/5.0
Amazing service. Found the perfect dress with their suggestions.
Amazing service. Found the perfect dress with their suggestions.
Amazing service. Found the perfect dress with their suggestions. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I just wanted to take the time to say a huge thank you to Amanda, Gabby and Debra. We had gone in only with the intention looking at bridesmaid dresses and with only the intention of taking a peek at the wedding gowns.

Amanda helped my bridal party pick out the perfect silhouettes. Additionally, we were very impressed with the selection available. I am so happy that we were able to come all to a decisions as well!

And Gabby you are an amazing person. Thank you so much for taking the time to fit me in despite not having an appointment. By no means did expect to find the wedding dress of my dreams! Once I put it on I didn't want to take it off. This entire time I was so worried not to find a dress that would meet my expectations but I was truly blown away. Thinking about it just now I am still beaming and February couldn't get here any sooner.

Thank you again everyone for the amazing experience and I look forward to getting to see you all again. ♥
I just wanted to take the time to say a huge thank you to Amanda, Gabby and Debra. We had gone in only with the intention Read more...
I just wanted to take the time to say a huge thank you to Amanda, Gabby and Debra. We had gone in only with the intention looking at bridesmaid dresses and with only the intention of taking a peek at the wedding gowns.

Amanda helped my bridal party pick out the perfect silhouettes. Additionally, we were very impressed with the selection available. I am so happy that we were able to come all to a decisions as well!

And Gabby you are an amazing person. Thank you so much for taking the time to fit me in despite not having an appointment. By no means did expect to find the wedding dress of my dreams! Once I put it on I didn't want to take it off. This entire time I was so worried not to find a dress that would meet my expectations but I was truly blown away. Thinking about it just now I am still beaming and February couldn't get here any sooner.

Thank you again everyone for the amazing experience and I look forward to getting to see you all again. ♥ Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Extremely helpful and responsive! Great selection!
Extremely helpful and responsive! Great selection!
Extremely helpful and responsive! Great selection! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
2.8/5.0
Can Say I'm not very happy with Sinders. It seems like once they got my money for my dress they didn't care about me any more. What happened not once but twice- I called the day before my scheduled appointment to pick up my dress to verify my appointment. They told me everything would be ready to go as soon as I got there the next morning. When I arrived the girl who helped me looked at me like I didn't belong there. I told her I had an appointment and she had no idea that I was supposed to be there. needless to say almost 30 minutes later she finally found my dress and I was able to try it on. Pretty much the same thing happened with my veil. I called Thursday last week and said I would come pick it up on Monday. I was advised that it would be steamed and ready to go. When I got there this morning. (Monday morning) The SAME GIRL looked at me like I shouldn't be there and hadn't the slightest idea someone was picking up their veil that morning. TWENTY minutes later she comes back with sorry it wasn't pulled out or steamed. Ok well thanks for letting me know that that is what happened. Why not come back as soon as you found that out to let me know instead of keeping me waiting at the front door with no idea what was going on. Not happy with the service at all.
Can Say I'm not very happy with Sinders. It seems like once they got my money for my dress they didn't care about me any Read more...
Can Say I'm not very happy with Sinders. It seems like once they got my money for my dress they didn't care about me any more. What happened not once but twice- I called the day before my scheduled appointment to pick up my dress to verify my appointment. They told me everything would be ready to go as soon as I got there the next morning. When I arrived the girl who helped me looked at me like I didn't belong there. I told her I had an appointment and she had no idea that I was supposed to be there. needless to say almost 30 minutes later she finally found my dress and I was able to try it on. Pretty much the same thing happened with my veil. I called Thursday last week and said I would come pick it up on Monday. I was advised that it would be steamed and ready to go. When I got there this morning. (Monday morning) The SAME GIRL looked at me like I shouldn't be there and hadn't the slightest idea someone was picking up their veil that morning. TWENTY minutes later she comes back with sorry it wasn't pulled out or steamed. Ok well thanks for letting me know that that is what happened. Why not come back as soon as you found that out to let me know instead of keeping me waiting at the front door with no idea what was going on. Not happy with the service at all. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
0.9/5.0
Once I had purchased my bridal gown the service went from great to horrible. I have never heard staff complain so much while there were customers around. You could tell they didn't want to be there and they made my bridesmaid and I feel like we were inconveniencing them. When I went to pick up my bridal gown I was told I required an appointment but when I got there another bride, who had just walked in, was using my scheduled time. I didn't take too long to get my wedding dress but then I was left there for 20 min before anyone came to help me do it up. I guess I should thank the bride before me because it was her who reminded the sales lady that I was still waiting for her. The sales lady gave me a fake apology and the complained about how sore her feet were and how much she needed a glass of wine. I definitively would not recommend this store to anyone I know, the staff had awful customer service.
Once I had purchased my bridal gown the service went from great to horrible. I have never heard staff complain so much Read more...
Once I had purchased my bridal gown the service went from great to horrible. I have never heard staff complain so much while there were customers around. You could tell they didn't want to be there and they made my bridesmaid and I feel like we were inconveniencing them. When I went to pick up my bridal gown I was told I required an appointment but when I got there another bride, who had just walked in, was using my scheduled time. I didn't take too long to get my wedding dress but then I was left there for 20 min before anyone came to help me do it up. I guess I should thank the bride before me because it was her who reminded the sales lady that I was still waiting for her. The sales lady gave me a fake apology and the complained about how sore her feet were and how much she needed a glass of wine. I definitively would not recommend this store to anyone I know, the staff had awful customer service. Read less
Services Used: Dress & Attire
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