out of 5.0
We had our reception at South Shore Harbour Resort in their Crystal Ballroom. The ballroom was not over-the-top, but still elegant and comfortable. They can offer plenty of space to accommodate a large party indoors, which was important for us since we had a summer wedding. I also really liked having our reception at a nice hotel where our guests could safely enjoy themselves. The guest rooms are reasonably-priced and have awesome views of Clear Lake and the marina. While their prices for the wedding reception seemed a little high at first, after comparing what they offered with other locations in the area, they offered a really great value. The food was excellent, and we got a ton of different options on our buffet. So many of our guests commented on how it was the best hotel reception buffet they'd ever had. There were some communication issues at times, like guests being charged extra for their breakfast vouchers when they made reservations and a difficulty getting a response with some post-wedding questions. It would also have been nice if they could have facilitated more of the reception details, like helping to set out favors and other decor the day-of so I wouldn't have had to figure out who could do it and coordinate when they could get into the room to start setting up. Overall, though, Teri (our catering manager) was very helpful and patient with my and my mother's requests, even when we got to be a little frantic as the wedding got closer. We ended up with a smaller dance floor on the wedding day than we had agreed upon, but it was still a good size and that was the only real snag in the evening. Teri and Sharon (sales manager) left a gift of champagne and chocolate-covered strawberries for my husband and I in our room, which was a really sweet touch. Overall, they offered a great space and we had a great time!
Services Used: Catering, Wedding Venue
I recently had my wedding reception here in the Crystal Ballroom and it was beautiful. I loved working with Terri because she responded to your phone calls and emails and was always on top of things. She was awesome to work with. My reception was beautiful and the food was fantastic. The only problem I had was that people were walking off with wine bottles instead of glasses which was a little ridiculous. I also ended up having a random wedding crasher come in and steal some flowers as they were being taken down...I contacted South Shore to ask for a video to see who it was who stole my flowers and they said that they don't have videos on their property. I felt that was a little ridiculous, its a beautiful hotel so how can you not have video cameras? Other then all of that it was perfectly fine and a beautiful wedding.
Services Used: Wedding Venue
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