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Southern Bride
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37 Reviews      2 people has saved this vendor.
Address:
743 Congaree Road
Greenville, SC US 29607 (map)
Phone:
864-234-6814
Categories:
 
 
 
4.1 
(4.1/5.0)
 
Quality of Service 
(3.8/5.0)
 
Responsiveness 
(4.1/5.0)
 
Professionalism 
(4.1/5.0)
 
Value 
(4.0/5.0)
 
Flexibility 
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Stephanie
Wedding:
6/11/2011
 
4.4 out of 5.0
I ADORED my wedding gown and would pick that dress again if I had to do everything over again! However, after buying my gorgeous gown and I requested some alterations from the seamstress on site, the seamstress did not do everything I asked her to do and I had to go to another seamstress to get my alterations done correctly! I got a great deal on the dress when I bought it so that was the up-side!
Services Used: Dress & Attire
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Amanda
Wedding:
11/20/2010
 
1.7 out of 5.0
They try to get you to order sizes way too big so they can alter the dress. I had to agrue with them to order the size i wanted- which fit perfect! They were priced higher then other stores in the state that carry the designer i purchased- they came down some on the price so we purchased there. Not very impressed with the owner or management there. Allison, the sales girl, I worked with was very nice.
Services Used: Dress & Attire
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happy bride
Wedding:
11/20/2010
 
0.0 out of 5.0
Ordered a dress I never rcvd and now they are out of business. Can't do ppl wrong and expect good to come to you.
Services Used: Dress & Attire
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Happy Bride
Wedding:
7/10/2010
 
2.6 out of 5.0
I was very impressed with Southern Bride when I first went in to find my bridal gown. My sales consultant was wonderful and she helped me choose a great gown. I bought my gown off the rack and it was very affordable! I was trying to find a brooch that I had previously seen in the store, and the owner never could get it for me. She was very hard to work with and wasn't very appreciative of my business. It was during the time when WYFF had done a story and them, and I chose to give them the benefit of the doubt. I went ahead and had my alterations there. The seamstress was great and made my dress fit my body. It was when i went to pick it up that I had problems. There were mixed hours of operations from the answering machine to what they actually were open. Twice I went to pick up my dress and they were closed. The second time was the morning of my Bridal portrait and the owner blamed it on me for not already having it. Even though it was 2 days before that they were still having to do alterations. Customer service was terrible. But I did get an awesome dress at a great price :)
Services Used: Dress & Attire
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b2binSC
Wedding:
6/26/2010
 
2.4 out of 5.0
I have very mixed feelings about Southern Bride. At first, when I went dress shopping and actually bought my dress, it was awesome. Ali helped me above and beyond. I never felt uneasy. Then, she left, and it all went down the tubes. My dress was promised to me by the beginning of February (seeing as I bought it in September), and when I called two weeks later, they were rude and said that the dress must be stuck at customs. Ummm ok....So, I called the next week, and she said it still wasn't in. Then, the first week in March I called, and it finally came in...Thanks for the phone call! I get it altered there, and it was such a rip off. I know wedding dresses are more, but they didn't do much but a one button bustle and bring the front of the dress up a 1/2 inch. It was $200 and my bustle broke at the beginning of my reception. My mom got her MOB dress there, and they ordered it 2 sizes too big and wanted to charge $400 in alterations, so we took it elsewhere, and he fixed their BIG screw up! This was the only vender that I was very disappointed by.
Services Used: Dress & Attire
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Kristi
Wedding:
4/17/2010
 
4.8 out of 5.0
Missy was absolutely fabulous to deal with. The dress maker sent bridesmaid dresses that weren't right and we were pressed for time. They were constantly in touch with the manufacturer and when my dresses finally got there just days before my wedding they had everything worked out to get the dresses altered in 2 days. They even managed to take one dress from a 14 to a 6 for one of the girls who had lost a ton of weight! Their customer service was outstanding!
Services Used: Dress & Attire
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ashley263
Wedding:
4/10/2010
 
4.7 out of 5.0
Carol helped me to find my San Patrick gown and it was absolutely breath-taking. I could never have imagined that I could look like I did on the night of my wedding. I will forever remember the excited, happy, in-awe look on my hubby's face when he first saw me come down the aisle in my dress and veil, both of which came from Southern Bride. While a bit pricy, I didn't find anything in any other boutique that suited me as well as this dress does. They helped me to put together a complete look and I couldn't have felt more picturesque. On top of the amazing results they helped me achieve, throughout the planning and shopping process I received excellent customer service. I recommend them to anyone shopping for a gown in the upstate area.
Services Used: Dress & Attire
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Ellen
Wedding:
4/10/2010
 
0.7 out of 5.0
Although i i loved my dress and it was a great price! they're customer service sucks and i wouldnt trust them to order anything, because it wont come in on time, theyll lie to you about it and then not call you for weeks when it does come in!
Services Used: Dress & Attire
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mla6982
Wedding:
4/3/2010
 
4.6 out of 5.0
Loved my dress! It was too long, so I had to have some of the linings hemmed. I went twice for fittings, and the dress still had not been hemmed. They lady ended up doing it while I waited. She was very sweet, but that was annoying.
Services Used: Dress & Attire
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vanillagal07
Wedding:
10/17/2009
 
4.0 out of 5.0
Worked w/ Allison at store very knowledgable. Also get a 10% discount on bridesmaid and flowergirl dresses if you purchase your dress there.
Services Used: Dress & Attire
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Yashi
Wedding:
9/26/2009
 
4.5 out of 5.0
I worked with Allison and she was great! I had to buy a dress off the rack because they said it would take 4-6 months for that dress to come in and I didn't have that long. The dress wasn't my size so even with alterations it was a little big in the bust. We had to tie the corset super tight to make sure the top was tight enough that I wouldn't have any issues, which made it hard to breathe. The dress looked great, but was just a little uncomfortable. I also had a few issues with the length. It could have been taken up a little more as I stepped on it going down the isle. But that was my fault for not having it taken up more (I'm a short girl) :) Overall, my experience with Southern Bride was a positive one. Everyone was extremely courteous and I didn't feel like just another face in the crowd!
Services Used: Dress & Attire
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