Quality of Service
If I could change one thing about my wedding, this would be it. We found Spa Allure at the Portland Bridal Show. They were having 50% off of all of their wedding packages, so as not to pass up a bargain, I signed up for updos, manicures, and pedicures for me & all of my bridesmaids. I called and scheduled the manicures and pedicures over 6 months in advance. The evening before the wedding, we were scheduled to go in and get manicures. They got through 4 of my bridesmaids, and then decided that our time slot was up-- therefore, the MAID OF HONOR, the BRIDE, and a BRIDESMAID, were sent home because the spa's next appointment had arrived. It's not as if we had arrived late, they simply didn't schedule in enough time, and the blame for this was somehow placed on us. Not only that, when we asked for a refund for the services that they didn't provide, we were told that they took that money as a tip, and refused to refund. There were other smaller issues the next morning when we went in for updos as well... absolutely the worst quality of service I have ever experienced. UNBELIEVABLE! From other reviews that I have read, this spa has something against bridal parties, therefore, I would highly suggest staying away!
Services Used: Beauty & Health
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