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(9)

Special Event Rentals

Centralia , WA
CONTACT US
CONTACT US

LOCATION

1648 S. Gold, Home Office (Chehalis)
Centralia , WA US 98531 (map)

PHONE

360-880-6358

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

TENTS*TABLES*CHAIRS*LINENS*PLATES*CHAIR COVERS*TENTS*VASES*AISLE RUNNERS*DELIVERY*SET UP*BARTENDING*WAITSTAFF*WINE GLASSES*FOUNTAINS*PILLARS*SERVICE WARE*HELIUM TANKS
TENTS*TABLES*CHAIRS*LINENS*PLATES*CHAIR COVERS*TENTS*VASES*AISLE RUNNERS*DELIVERY*SET UP*BARTENDING*WAITSTAFF*WINE GLASSES*FOUNTAINS*PILLARS*SERVICE WARE*HELIUM TANKS Read less
Rentals & Photobooths

INFO FOR RENTALS & PHOTOBOOTHS

What items are available for rental?
Aisle Runners, Altar / Arch Arrangements, Barware, Chair Covers, Chairs, China, Chocolate Fountain, Decor, Flatware, Glassware, Lights, Linens, Staff, Tables, Tent Accessories, Tents
Do you offer delivery, setup, and breakdown services?
Breakdown, Delivery, Setup

REVIEWS

3.8
out of 5.0
3.6/5.0
3.1/5.0
3.8/5.0
4.4/5.0
4.2/5.0
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Kaitlyn
Wedding:
8/30/2014
1.2/5.0
First, Steph is INCREDIBLY difficult to communicate with. Delivery time was ambiguous ("Wed or Thurs" makes planning difficult). They came Thursday without napkins and flatware. What was dropped off: the chairs (some had the seat screwed in upside down and unusable. Additionally, they were two different types, so didn't match); we ordered 5 tall tables-received 4 tall, 1 short; charger plates in the wrong color; drink dispensers COMPLETELY wrong--the only option that I absolutely hated, and much cheaper than the ones we already paid for.

Despite numerous attempts, we received no correspondence from the company whatsoever, but came back late Thurs night to find the napkins and silverware placed on a table in the open. I had ordered large, pretty black embossed napkins and elegant flatware. We received small, black & white napkins that looked like they belong at a low budget prom, and flimsy, cheap, cafeteria-style, patternless flatware. We sent NUMEROUS emails to the owner, and thankfully at this time a voicemail had finally been activated. Nothing. It wasn't until after my mom threatened to report the company to the BBB that we finally got an email back saying she'd check inventory when she arrived at the office in the morning at 7:00.

At 9:30 the owner's husband just shows up at the property. He brings silverware (still not what we ordered) and drink dispensers. These were also not correct and one had a broken lid, so in it's place was an ugly hunk of cork. No napkins. He said he didn't know about the napkins and that he'd send someone within the hour. 1 HOUR BEFORE THE WEDDING (and almost 6 HOURS after we were told ONE), plain black napkins arrive. Not the pretty ones I had ordered, but better than the wannabe prom eyesores.

The only upside-we received a refund for some things. Had I not had the help of so many friends and family, every part of the wedding that involved this company's services would not have come together
First, Steph is INCREDIBLY difficult to communicate with. Delivery time was ambiguous ("Wed or Thurs" makes planning Read more...
First, Steph is INCREDIBLY difficult to communicate with. Delivery time was ambiguous ("Wed or Thurs" makes planning difficult). They came Thursday without napkins and flatware. What was dropped off: the chairs (some had the seat screwed in upside down and unusable. Additionally, they were two different types, so didn't match); we ordered 5 tall tables-received 4 tall, 1 short; charger plates in the wrong color; drink dispensers COMPLETELY wrong--the only option that I absolutely hated, and much cheaper than the ones we already paid for.

Despite numerous attempts, we received no correspondence from the company whatsoever, but came back late Thurs night to find the napkins and silverware placed on a table in the open. I had ordered large, pretty black embossed napkins and elegant flatware. We received small, black & white napkins that looked like they belong at a low budget prom, and flimsy, cheap, cafeteria-style, patternless flatware. We sent NUMEROUS emails to the owner, and thankfully at this time a voicemail had finally been activated. Nothing. It wasn't until after my mom threatened to report the company to the BBB that we finally got an email back saying she'd check inventory when she arrived at the office in the morning at 7:00.

At 9:30 the owner's husband just shows up at the property. He brings silverware (still not what we ordered) and drink dispensers. These were also not correct and one had a broken lid, so in it's place was an ugly hunk of cork. No napkins. He said he didn't know about the napkins and that he'd send someone within the hour. 1 HOUR BEFORE THE WEDDING (and almost 6 HOURS after we were told ONE), plain black napkins arrive. Not the pretty ones I had ordered, but better than the wannabe prom eyesores.

The only upside-we received a refund for some things. Had I not had the help of so many friends and family, every part of the wedding that involved this company's services would not have come together Read less
Services Used: Rentals & Photobooths
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Anonymous
Wedding:
Recently Married
5.0/5.0
Great service! They helped so much when picking the appropriate items to rent
Great service! They helped so much when picking the appropriate items to rent
Great service! They helped so much when picking the appropriate items to rent Read less
Services Used: Rentals & Photobooths
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Peggy
Wedding:
9/14/2013
2.5/5.0
I used this company for my wedding this weekend. Corresponding with Steph (owner) was difficult, as she is a full time mom. This was completely understandable, and it seemed as though things would go smoothly as we made our edits and submissions via email.

Everything was verified numerous times because I did everything in my control to ensure all things would go as smoothly as possible. However, when it came down to delivery, everything fell apart. The delivery was almost 4 hours late and because of this we had to set everything up in the dark. The delivery included a couple broken chairs, broken glasses, stained table cloths, and a broken arbor. The delivery was also incomplete, missing our 4 foot sweetheart table. They came back two hours later to drop off the table, but instead it was a whiskey bar that we did not order.

When we corresponded through email for several months prior to my event, it was agreed that the company would provide assembly of the arbor. When we requested set up from them, they refused, saying that they weren't told that that was something they needed to,do, and that they were very busy so to cut them some slack. We paid for an arbor and assembly, and instead we received a broken arbor that we had to set up ourselves.

As we started to set up, we also realized that it was missing a piece and missing screws. I tried calling Steph to let her know we required additional assistance. We didn't plan on having to build anything, and didn't have tools, extra screws, or anything. She let us know that they did all that they could and at that time of night they couldn't help us. But like I said, they were almost 4 hours late, so had they been on time, maybe our problem could have been solved....

We had to drive to the nearest hardware store 40 minutes away the day of the wedding to buy screws to build the arbor.

After everything was said and done, he also had the audacity to tell us she was missing some linens.
I used this company for my wedding this weekend. Corresponding with Steph (owner) was difficult, as she is a full time Read more...
I used this company for my wedding this weekend. Corresponding with Steph (owner) was difficult, as she is a full time mom. This was completely understandable, and it seemed as though things would go smoothly as we made our edits and submissions via email.

Everything was verified numerous times because I did everything in my control to ensure all things would go as smoothly as possible. However, when it came down to delivery, everything fell apart. The delivery was almost 4 hours late and because of this we had to set everything up in the dark. The delivery included a couple broken chairs, broken glasses, stained table cloths, and a broken arbor. The delivery was also incomplete, missing our 4 foot sweetheart table. They came back two hours later to drop off the table, but instead it was a whiskey bar that we did not order.

When we corresponded through email for several months prior to my event, it was agreed that the company would provide assembly of the arbor. When we requested set up from them, they refused, saying that they weren't told that that was something they needed to,do, and that they were very busy so to cut them some slack. We paid for an arbor and assembly, and instead we received a broken arbor that we had to set up ourselves.

As we started to set up, we also realized that it was missing a piece and missing screws. I tried calling Steph to let her know we required additional assistance. We didn't plan on having to build anything, and didn't have tools, extra screws, or anything. She let us know that they did all that they could and at that time of night they couldn't help us. But like I said, they were almost 4 hours late, so had they been on time, maybe our problem could have been solved....

We had to drive to the nearest hardware store 40 minutes away the day of the wedding to buy screws to build the arbor.

After everything was said and done, he also had the audacity to tell us she was missing some linens. Read less
Services Used: Rentals & Photobooths
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Tia
Wedding:
5/18/2013
4.2/5.0
They have a lot of options on products and just what I was looking for. They even delivered everything and picked it all up at the end of the night!
They have a lot of options on products and just what I was looking for. They even delivered everything and picked it all Read more...
They have a lot of options on products and just what I was looking for. They even delivered everything and picked it all up at the end of the night! Read less
Services Used: Rentals & Photobooths
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Anonymous
Wedding:
9/8/2012
3.3/5.0
It is very hard to get in touch with this company, but once you are on their radar they are very helpful and provide great items for spectacular prices.
It is very hard to get in touch with this company, but once you are on their radar they are very helpful and provide great Read more...
It is very hard to get in touch with this company, but once you are on their radar they are very helpful and provide great items for spectacular prices. Read less
Services Used: Rentals & Photobooths
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Courtney's mom
Wedding:
9/10/2011
4.0/5.0
Steph was great at providing the items I needed and even was able to come up with the perfect shade for my napkins, and promptly added them at the last minute!~ She was able to provide a bartender also, although the bartender herself was late to the reception. I would of liked a little faster communication at times, but she did reply. I would recommend Special Event Rentals, but my experience with the bartender could have been better.
Steph was great at providing the items I needed and even was able to come up with the perfect shade for my napkins, and Read more...
Steph was great at providing the items I needed and even was able to come up with the perfect shade for my napkins, and promptly added them at the last minute!~ She was able to provide a bartender also, although the bartender herself was late to the reception. I would of liked a little faster communication at times, but she did reply. I would recommend Special Event Rentals, but my experience with the bartender could have been better. Read less
Services Used: Rentals & Photobooths, Unique Services
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CKEiswald
Wedding:
1/22/2011
4.3/5.0
Nice selection of items. I rented ivory table linens, chair covers, table runners and satin ties along with a couple of pillars. Ran out of the chair covers so provided a slightly different brand/color for about 5 of them. Received half the delivery on time/early and got a little nervous with the other half but made it in plenty of time.

Very reasonably priced!

Overall great to work with!
Nice selection of items. I rented ivory table linens, chair covers, table runners and satin ties along with a couple of Read more...
Nice selection of items. I rented ivory table linens, chair covers, table runners and satin ties along with a couple of pillars. Ran out of the chair covers so provided a slightly different brand/color for about 5 of them. Received half the delivery on time/early and got a little nervous with the other half but made it in plenty of time.

Very reasonably priced!

Overall great to work with! Read less
Services Used: Rentals & Photobooths
Special Event Rentals responded with the following comments:

Thank you so much for your review, I do appreciate it. Working from home with 5 kids the past 6 years with has been some what of a challenge as the business grew. I have now moved into a location to help strengthen and perfect my quality of service, responsiiveness, and most of all my professionalism. Thank you again Courtney and Kyle
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Laura
Wedding:
10/24/2010
4.7/5.0
Stephanie and her staff went above and beyond to make certain our charity dinner auction was a smashing success! I am very thankful to Stephanie for her help and wonderful ideas. You rock!
Stephanie and her staff went above and beyond to make certain our charity dinner auction was a smashing success! I am very Read more...
Stephanie and her staff went above and beyond to make certain our charity dinner auction was a smashing success! I am very thankful to Stephanie for her help and wonderful ideas. You rock! Read less
Services Used: Rentals & Photobooths
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teexoxo
Wedding:
10/23/2010
5.0/5.0
Our linens were beautiful. We got so many compliments on how nice everything was. Steph is very friendly and quick to respond via email. Her linens are priced low and the quality is outstanding. Highly recommend!
Our linens were beautiful. We got so many compliments on how nice everything was. Steph is very friendly and quick to Read more...
Our linens were beautiful. We got so many compliments on how nice everything was. Steph is very friendly and quick to respond via email. Her linens are priced low and the quality is outstanding. Highly recommend! Read less
Services Used: Rentals & Photobooths
Special Event Rentals responded with the following comments:

Thank you so much, I'm so glad your were happy with everything. I bet it was gorgeous, I appreciate your business, and would love to share any photos you could send me to showcase on my website and portfolio. Thanks again Tierra and Matt..

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1648 S. Gold, Home Office (Chehalis), Centralia , WA 98531 See On Map
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