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(5)

Spinning W.E.B Florist

Honolulu , HI

LOCATION

1625 Liliha St.
Honolulu, HI US 96817 (map)

PHONE

808-533-6760

WEBSITE

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Flowers

REVIEWS

3.1
out of 5.0
3.1/5.0
3.1/5.0
3.2/5.0
2.9/5.0
3.1/5.0
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RCH
Wedding:
6/20/2011
4.9/5.0
Wendy was an absolute joy to work with! I was planning my Oahu wedding from California and I coordinated everything with Wendy without ever meeting her. Although it sounds like it would be stressful, Wendy made it extremely easy for me to get the floral experience of my dreams! She made it a very collaborative process and I felt like she truly listened to my opinions and ideas. When I only had vague ideas of what I wanted, she offered great suggestions that I never would have come up with on my own.

I was a little nervous about my budget, but Wendy was incredibly respectful and found ways to cut costs without sacrificing quality and aesthetics. We had several consults along the way, and each time I felt as if I was Wendy's top priority. As we were talking, we were sending emails back and forth so that we could be sure we were on the same page in terms of the look and feel we were going for.

On the day of my wedding, everything arrived as planned and I had absolutely nothing to worry about. The bouquets, boutonnieres, and leis were gorgeous, and I've gotten endless compliments about the flowers and ceremony setup. When I walked into the reception and saw the decor for the first time, it took my breath away! Wendy had actually gone beyond what we had talked about (at no extra charge) and created a beautiful ambiance that was more than I expected! There were actually times during the reception program when I couldn't even pay attention because I was so busy admiring the room!

I'm absolutely delighted with the services Wendy and her team provided and would not have changed a thing!
Services Used: Flowers
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Asuka
Wedding:
12/30/2010
0.0/5.0
I'm sorry to say Wendy from Spinning Web is incompetent and unprofessional. She is much cheaper than other florists in Hawaii, but you get what you pay for in terms of service. Non-responsive to emails and phone. No show to my mock-up when I flew from BOSTON to Hawaii just to see the floral arrangements because she was "sick". She didn't even call me to cancel. I waited with the other vendors in the hotel and I called her several times, left a message and emailed her. She then EMAILED me that she was sick so she couldn't come. As a professional and a human being, you at least call and APOLOGIZE to cancel a business meeting. I do admit that I was a pushy bride and wanted many things in details from her, BUT regardless of FLOWERS and her taste, after she was a no-show to the mock-up and didn't even have the courtesy to CALL me to apologize and she chickened out with email, we had to fire her. She claims she "declined to work with us", but the only real reason we fired her was because she was a no-show. I was ready to put aside the facts that she didn't understand what I wanted, showed me the wrong colors and flowers and just suck it up and work with her...but then she was a no-show. I hate to say this, but she should take a business ethics 101. Brides, don't be fooled by the cheaper prices.
Services Used: Flowers
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kaname
Wedding:
4/2/2010
0.9/5.0
I had a horrible experience with this florist. i asked this florist my wedding bouquet. She promised to deliver the bouquet by 9:00am to the hotel front desk. At 9:45 after finishing the hair and make up, I noticed that the bouquet had not delivered yet.

I panicked and stressed out so much....you don't want to have such a experience as a bride!!!
I called her and found out that it was still on the way...she should have called me to notify the delay.

it was delivered more than one hour later. When I received it, I noticed that the bouquet was not exactly what I ordered. She told me that the initial of my new last name will be on the handle with beads, but it was not there.

I was so furious with the service but I tried to switch my mind to concentrate the wedding ceremony. It was so stressful.

After I came back from my honeymoon, I emailed the florist and claimed the service. She offered me the full refund. But I didn't get the refund after that. I waited a week, and send her email asking about the refund. She just ignored my email. After all, I filed the dispute to my credit card company to get my money back.

Very UNPROFESSIONAL.
I don't recommend this florist...at all.
Services Used: Flowers
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amber5158
Wedding:
5/31/2008
4.9/5.0
Wendy and her staff are exceptional. We sat down with Wendy and showed her a couple of centerpiece ideas and a couple of bouquests in magizines we liked. She came up with a beautiful centerpeice and a great mix of flowers for the bouquets. Going though her photo albums of weddings, gave us a good idea of her quality of work. Sprinning WEB has amazing flowers the day of our wedding. The colors were exactlly what we talked about. We reused the flowers from the church at the reception and added a few more. Flowers add that ROMANCE factor to your Wedding. Its worth a few extra dollars to keep the theme from the bouquets, church and recption. It adds just the extra touch of class that will set your wedding apart. I think Wendy did that for us.
Services Used: Flowers
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Teresa
Wedding:
3/8/2008
4.7/5.0
Wendy was great to work with. She came up with very nice centerpieces and arrangements. Her staff was at the site and set up on time.
Services Used: Flowers

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