Nophoto-130
(2)

St. Regis Atlanta

Atlanta , GA

LOCATION

Eighty-Eight West Paces Ferry Road
Atlanta, GA US 30305 (map)
Please let this vendor know that you found them on the WeddingWire Network.
Wedding Venue

REVIEWS

3.0
out of 5.0
3.0/5.0
3.0/5.0
3.0/5.0
3.0/5.0
3.0/5.0
Sort by
Wwnetwork-128
Alisa
Wedding:
5/1/2013
1.0/5.0
HORRIBLE , UNTRUSTING EXPERIENCE FROM THE WEDDING/CATERING STAFF
UNETHICAL BUSINESS PRACTICES / BEWARE OF QUOTING STEEP DIFFERENCES IN PRICING
We were trying to book a wedding at St. Regis Atlanta, and I'm still at shock writing this. Originally we were going to hold a ceremony and reception at St. Regis Dana Point in California since most of our family is in that state, but have, at the end, decided to host it in Atlanta. And here it begins: we contact one person, Whitney, give her our dates and she says we normally charge $50-60K for our venue, however for those dates in November 2013 we can do it for $25K. My mom then calls and tries to further negotiate, and possibly close the deal, and another girl, Katrina quotes her at least $50K minimum requirement. My fiance then calls, tries to speak to the manager of catering, named Maryam, tries to explain the situation and what was quoted to us at 2 different times (since the difference between the two is steep) and she quickly transfers us back to Whitney. Whitney meets with us, and even though she remembers of speaking with us quotes us $35K minimum (even though we discussed $10K lower amount 2 days prior). Unbeliveable - the unprofessionalism is appaling!!
We will take our business, and November 2013 wedding elsewhere.
That all said, when we did try and talk to someone at St. Regis Dana Point, all the prices were upfront, Amanda Hardesty and her team quoted us 1 price the whole 6 times we communicated via email and phone. This by far, does not reflect the St. Regis as a company, but the unexperienced, immature team of women working at the Atlanta location. The trust has gone done to 0 after this ordeal with them, and we will not be booking any events at the Atlanta location.
I hope someone from the upper management reads this, I'm sure this is not the first time this has happened - how do you give 3 different quotes to the same people in 1 week of time?!
HORRIBLE , UNTRUSTING EXPERIENCE FROM THE WEDDING/CATERING STAFF
UNETHICAL BUSINESS PRACTICES / BEWARE OF QUOTING Read more...
HORRIBLE , UNTRUSTING EXPERIENCE FROM THE WEDDING/CATERING STAFF
UNETHICAL BUSINESS PRACTICES / BEWARE OF QUOTING STEEP DIFFERENCES IN PRICING
We were trying to book a wedding at St. Regis Atlanta, and I'm still at shock writing this. Originally we were going to hold a ceremony and reception at St. Regis Dana Point in California since most of our family is in that state, but have, at the end, decided to host it in Atlanta. And here it begins: we contact one person, Whitney, give her our dates and she says we normally charge $50-60K for our venue, however for those dates in November 2013 we can do it for $25K. My mom then calls and tries to further negotiate, and possibly close the deal, and another girl, Katrina quotes her at least $50K minimum requirement. My fiance then calls, tries to speak to the manager of catering, named Maryam, tries to explain the situation and what was quoted to us at 2 different times (since the difference between the two is steep) and she quickly transfers us back to Whitney. Whitney meets with us, and even though she remembers of speaking with us quotes us $35K minimum (even though we discussed $10K lower amount 2 days prior). Unbeliveable - the unprofessionalism is appaling!!
We will take our business, and November 2013 wedding elsewhere.
That all said, when we did try and talk to someone at St. Regis Dana Point, all the prices were upfront, Amanda Hardesty and her team quoted us 1 price the whole 6 times we communicated via email and phone. This by far, does not reflect the St. Regis as a company, but the unexperienced, immature team of women working at the Atlanta location. The trust has gone done to 0 after this ordeal with them, and we will not be booking any events at the Atlanta location.
I hope someone from the upper management reads this, I'm sure this is not the first time this has happened - how do you give 3 different quotes to the same people in 1 week of time?! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Jaime
Wedding:
10/13/2012
5.0/5.0
We reserved a block of rooms at the St. Regis for our guests, and my husband and I also stayed there four nights, including our wedding night. Our experience was excellent from start to finish. We reserved the block very early (about a year before the wedding) and got an AMAZING rate on the rooms. We even had several in-town guests book rooms at the St. Regis to take advantage of our rate! St. Regis's meetings manager, Nina Valles, was fantastic. She was very responsive to my emails and incredibly helpful in planning everything from welcome bag drop off and delivery to pre-ordering a breakfast for my bridal party for the morning of the wedding. She asked for a photo of us before our stay so that the staff would be able to recognize us as the bride and groom, but we weren't the only ones who received stellar service throughout our stay -- our guests reported that they were treated like royalty.

The St. Regis has a great perk that awards the bride and groom a free upgrade to a suite for the night of the wedding and/or the night before, depending on how close you come to filling your room block. We ended up getting the upgrade for both nights and decided to just stay in the suite for our entire stay to avoid changing rooms -- and we could afford to do that with the amazing rate. Our suite was gorgeous and gigantic (perfect for allowing the bridal party to get ready in my room the morning of the wedding), but the "regular" rooms were the nicest hotel rooms I've ever seen, and I've stayed at all of the high-end Atlanta hotels.

When I was looking for a reception venue, I didn't think to ask the St. Regis for a quote, and after the stellar service we received just as guests, I really wish I had. Certainly if you're looking to reserve a block of rooms for your guests at one of Atlanta's top hotels, you cannot beat the St. Regis. We can't wait to stay there again!
We reserved a block of rooms at the St. Regis for our guests, and my husband and I also stayed there four nights, Read more...
We reserved a block of rooms at the St. Regis for our guests, and my husband and I also stayed there four nights, including our wedding night. Our experience was excellent from start to finish. We reserved the block very early (about a year before the wedding) and got an AMAZING rate on the rooms. We even had several in-town guests book rooms at the St. Regis to take advantage of our rate! St. Regis's meetings manager, Nina Valles, was fantastic. She was very responsive to my emails and incredibly helpful in planning everything from welcome bag drop off and delivery to pre-ordering a breakfast for my bridal party for the morning of the wedding. She asked for a photo of us before our stay so that the staff would be able to recognize us as the bride and groom, but we weren't the only ones who received stellar service throughout our stay -- our guests reported that they were treated like royalty.

The St. Regis has a great perk that awards the bride and groom a free upgrade to a suite for the night of the wedding and/or the night before, depending on how close you come to filling your room block. We ended up getting the upgrade for both nights and decided to just stay in the suite for our entire stay to avoid changing rooms -- and we could afford to do that with the amazing rate. Our suite was gorgeous and gigantic (perfect for allowing the bridal party to get ready in my room the morning of the wedding), but the "regular" rooms were the nicest hotel rooms I've ever seen, and I've stayed at all of the high-end Atlanta hotels.

When I was looking for a reception venue, I didn't think to ask the St. Regis for a quote, and after the stellar service we received just as guests, I really wish I had. Certainly if you're looking to reserve a block of rooms for your guests at one of Atlanta's top hotels, you cannot beat the St. Regis. We can't wait to stay there again! Read less
Services Used: Travel

MAP

 
Eighty-Eight West Paces Ferry Road, Atlanta, GA 30305 See On Map
Thanks for visiting the vendor listing for St. Regis Atlanta
Please let this vendor know that you found them on the WeddingWire Network.
Ww_logo
 
Nophoto-220