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Star Productions Entertainment Services

Sunriver , OR
CONTACT US
CONTACT US

LOCATION

PO Box 3111
Sunriver, OR US 97707 (map)

PHONE

541-419-4090

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

...."Brides love us! We work with our clients to create a fun and organized event and music plan that sets the tone for a truly awesome event... One that friends and family will love... Read more
...."Brides love us! We work with our clients to create a fun and organized event and music plan that sets the tone for a truly awesome event... One that friends and family will love too!"

Your Celebration...your way!

We serve Bend, Central Oregon and Major Portland Metro Areas

2014 Wedding and Event dates are booking quickly!
Book us by 2/15/14 and receive free upgrades on our Celebration Packages!!

541-419-4090

I am the only DJ in Central Oregon that offers a Money Back Guarantee! Why?

Looking for a professional DJ/MC & "Entertainment Director" you can trust?



We offer Worry Free Service".
Our clients have told us that this is what they need!

We are Event Entertainment Directors..
not your average DJ!

A DJ may play your music...we go above that!

Call or email me now to schedule a consultation at 541.419.4090


Starproductionsdjs@gmail.com Read less
DJ , Transportation , Videography

PHOTOS

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INFO FOR DJ

What music genres are in your collection?
50s, 60s, 70s, 80s, 90s, Acoustic, Big Band, Classic Rock, Classical, Country, Dance, Folk, Funk, Gospel, Hip Hop, Jazz, Motown, Oldies, Orchestra, Pop, Punk Rock, R&B, Rock, Soul, Strings, Swing, World
Do you have liability insurance?
Yes
Describe your DJ style:
Fun, laid back
Is there a limit to the amount of music that can be requested?
on the average 25 songs an hour...we make sure its the right mix for you and your guests...most importantly we want to know what songs are on the DO NOT PLAY list!
What is your usual attire?
Black tie, black slacks black shirt...we ask our clients if they'd prefer something different.
If you do not have one of the songs pre-requested by the client, do you require that they provide it?
We generally get the songs our clients want.
How many other DJs do you work with?
we have a network of DJ's through ADJA partnerships...litterally thousands of qualified DJ's.
What is the minimum amount of time you will DJ for?
depends on the event...the average time is between 5 and 6 hours.
Is the client able to meet the DJ before booking?
Absolutely! Don't hire anyone unless you can meet them in person, via skype and facetime work too!
Do you specialize in any ethnic or international events?
Quinces...
Can the client submit a do-not-play list?
YES!
Do you bring your own equipment?
YES!
What (if any) special equipment, such as disco balls or lighting, is offered with your service?
Special uplighting, water effect lighting, gobo (send the bride and grooms initials up onto clever key points in the room) etc.
How much time do you usually need to set up? Do you require that the site or client provide a table for you to set up on?
about 1.5 hours
Do you have any extra space requirements?
depends on the size of the event and locations....
Do you have a sign or banner that you use at events?
no
Do you usually emcee the event or talk between songs?
Depends on what my clients want...we'd review their needs in a consultation prior to the event.
How would you motivate the crowd if no one is dancing?
I have some elements that i'd share in the consultation if that is wanted/needed.
What is your policy on taking breaks? If you require a meal break, do you require that the client provide your meal?
No Breaks...no meals...
Will you arrange for recorded music to play during your breaks?
no breaks...
What is your backup plan in case you become unavailable on the day of the event?
i have a network of DJ's locally...
Do you book yourself for more than one event in a day?
no
What is your overtime rate?
100.00 per hour over...may be included on some packages.
Do you charge for travel expenses? If yes, how much do you charge?
Yes...depends on location...
What is the required deposit to secure your services?
200.00 on the average...

INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Limousine - Standard, Limousine - Stretch, Shuttle
Do you have liability insurance?
Yes

INFO FOR VIDEOGRAPHY

What primary style do you identify with?
Cinematic, Documentary, Storytelling
What do your packages include?
Ceremony, DVD of Raw Footage, Edited Video, Montage - Music Dubbed Over, Montage - Wedding Highlights, Multiple Cameras, Multiple Videographers, Reception
What formats can the final video be in?
DVD
Do you have liability insurance?
Yes
Are you a commercial studio or a home-based business?
Home Based Studio
Do you offer demo DVDs for potential clients to look at?
Yes
What types, such as unedited footage or special effects, of videography do you offer?
Any....
Describe any special editing services you offer:
Depends on the client's needs...we are flexible.
Do you have lighting equipment to accommodate a more dimly-lit event?
As needed
How many videographers do you work with?
many local
Does the client get to meet the videographers before the event?
Yes
Do you guarantee your presence at the actual event?
Yes
Do you book yourself for more than one event in a day? Weekend?
No
Do you have a replacement videographer in case you become unavailable on the event day?
Yes
What kind of equipment do you typically bring with you on the day-of?
Professional Quality
Do you bring backup equipment to the event in case of malfunction?
Multi Camera's a must!
What is your policy on taking breaks? If you require a meal break, do you require that the client provide your meal?
No
Do you charge overtime?
No
Do you give access to your raw footage?
Depends on the client and what is arranged in advance
Do you reserve the right to use the video in the future for deals, contents, etc.?
If client signs waiver to show to other prospective clients
Is the client involved in the editing process? If so, how much input does the client have in editing?
Many times the client will trust our editing...
How long does it take for the client to get the final video?
Depends on how detailed they want the video and the package they selected
Do you require a minimum number of hours to book?
yes...call us for more questions and details.

REVIEWS

4.9
out of 5.0
4.9/5.0
4.8/5.0
4.9/5.0
4.9/5.0
4.9/5.0
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Krista and Austin
Wedding:
7/19/2014
5.0/5.0
Dave was our DJ for the night and was absolutely incredible! I spoke with him a few days prior to the event and said that two things were really important to me : I wanted everyone on the dance floor enjoying themselves and I wanted things to keep progressing and run smoothly. He excelled at both things. Dave is incredibly professional, fun, and is willing to work with you to fulfill your dream for the night. I highly recommend Star Productions. Wow!
Services Used: DJ
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Laura
Wedding:
7/12/2014
5.0/5.0
Absolutely the best DJ!! The music selected for wedding prelude was beautiful, sound system was great for an outdoor venue. He was on time, professional, entertaining, and kept the wedding events moving right along!! He responded to all questions with promptness (and I know many who say some event planners are hard to reach-- but he had everything put together!). If you hire him there is NO need to stress-- he takes care of it ALL!
Services Used: Ceremony Music, DJ, Videography
Star Productions Entertainment Services responded with the following comments:

Thank you!!!!!
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Sarah
Wedding:
7/12/2014
5.0/5.0
Chris was our DJ and wedding savior! We came up against the worst possible scenario--the power went out in our venue, leaving us without A/C, lights, flushing toilets, and music--Chris sprung into action! While even the property manager was at a loss regarding what to do, Chris actually drove to his home to get a generator that kept power going until it came back on. Everyone at the wedding was singing his praises! Not to mention, of course, he was a fantastic DJ! People danced until the venue shut down. We received more compliments on the DJ than on any other feature of the wedding!
Services Used: DJ
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Sara
Wedding:
7/5/2014
5.0/5.0
Had a great experience. Planning tools were easy to use, always responsive with questions and made our event fun and lively! Highly recommend for others!
Services Used: DJ
Star Productions Entertainment Services responded with the following comments:

Thank you Sara! It was our pleasure!!!!
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Anonymous
Wedding:
Recently Married
5.0/5.0
I just want to say how impressed I am with David Wilkins and Star Productions. I have worked with Dave in the past and feel very comfortable recommending his services, as a Wedding Planner here on the Oregon Coast I especially appreciated Star Productions willingness to travel to the Oregon Coast to do this wedding for my clients.

Dave is a true professional, he knows his stuff and he does what needs to be done all while donning a smile and going with the flow . He has a wonderful way of reading the crowd and playing the type of music that works in making the event fun and high energy......I had the pleasure of getting to know his son at this event as he assisted Dave and I have to say that the apple does not fall far from the tree....this young man did a wonderful job as well......
Connie C.
A Simply Beautiful Affair by CC Weddings & Events
Services Used: DJ
Star Productions Entertainment Services responded with the following comments:

You are AWESOME Connie! Thank you!!!!
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Traci
Wedding:
6/14/2014
5.0/5.0
Dave was far more than just an exceptional DJ!! He was beyond entertaining, kept our wedding running on time & even informed us which order we walk in when we had no idea;) I planned Our wedding from out of town so all correspondence, besides our 1st meeting, was online or over the phone. He made it SO easy to plan from a distance. We LOVED how easy it was to pick our songs online, make notes for which song was for what, what he "must" play etc We HIGHLY recommend Dave & his staff, they're awesome
Services Used: DJ, Videography
Star Productions Entertainment Services responded with the following comments:

Thank you Traci!
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Alison
Wedding:
12/28/2013
5.0/5.0
Dave was really fantastic!

I was planning my wedding from Texas, which caused stress in some areas, but not in the music department, thanks to Dave. He was very flexible and easy to reach when I had questions. It never felt like a hassle or inconvenience when I needed to contact him. My wedding was in the Great Hall in Sunriver. The ladies there recommended Dave, and after reading his reviews, I decided he seemed like the best choice - I was not disappointed!

I had love music during the ceremony, but Dave provided mics, speakers, etc. He even attended their rehearsal! During cocktail hour, Dave provided light music while our guests mingled.

My husband and I chose some music for the reception, but I ended up telling Dave to go with what he thought would e good. I am not sorry about that decision. He was able to read the room and select appropriate, fun music. Thought the reception, Dave kept things running smoothly. He announced the sake cutting, etc, so that everyone had the chance to take pictures. He just made things happen!

Dave is not simply a DJ. He is so much more above and beyond the expectations those two little letters usually hold. Dave had our friends an family dancing, laughing, and mingling throughout the evening (even though many of our guests had not met until that evening - being from Oregon, Texas, California. And New Zealand).

Dave offers awesome lighting for your wedding, too. At first, I wasn't sure if lighting was my thing, but Dave gas a selection of different lighting options, and we were able to pick one that suited us and looked great! (We went with a monogram and our names/wedding date.)

I would highly recommend that you call Star Productions and consider using them for your wedding. It truly made a difference in my event. I have had many friends and family members tell me that he was the best "DJ" they had ever seen at a wedding. He was a definite blessing!
Services Used: DJ, , Lighting & Decor
Star Productions Entertainment Services responded with the following comments:

Thank you! Your pictures of all the fun were amazing too!
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L
Wedding:
10/5/2013
5.0/5.0
Dave was wonderful!!!!!

Worry free wedding/reception.

We had alot of guest say that It was the most smooth going wedding/reception they have been too.

Thanks again Dave!!
Services Used: DJ
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Grant and Krystal
Wedding:
9/7/2013
5.0/5.0
Dave was amazing! He made our wedding day the best it could ever be. He played the music for the ceremony and the reception. He kept the flow of the day on task. We also used the limo service and it was amazing! We couldn't have asked for anyone better. We would use him Everytime for every event!
Services Used: DJ, , Transportation
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Amy
Wedding:
8/13/2013
5.0/5.0
David did a GREAT job. A number of out guests said he was the best DJ they'd ever seen and we couldn't agree more . Because of him our wedding reception was a BLAST.
Services Used: DJ
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Nichole
Wedding:
7/13/2013
5.0/5.0
Dave was amazing! He went with the vibe of the wedding as we wanted fun and casual! He pumped everyone up with music, let it slow down after a bit, then brought everyone back to the dance floor! He was very professional and personable. My husband and I really liked the couple personal things Dave did throughout the night. His planning web page made timelines and finding all the music we wanted very easy, took a lot of stress of of me that way.
Services Used: DJ,
Star Productions Entertainment Services responded with the following comments:

Thank you Nichole!
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Dan
Wedding:
6/23/2013
5.0/5.0
Leading up to the wedding, Dave was in constant Communication answering any questions that came up. His interactive website was really great, it allowed us to search through a database of songs to choose songs to play and songs not to play in order to plan out the night. Dave was always on time, Very professional, and helpful. It rained the day of the wedding so we had to make some last minute changes and Dave was totally prepared and made the appropriate changes. We would definitely recommend Dave and Star productions.
Services Used: DJ
Star Productions Entertainment Services responded with the following comments:

Thank you Dan! Totally my pleasure!
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Maria
Wedding:
6/22/2013
5.0/5.0
I work in the wedding industry and have the opportunity to hear many different DJ's. Dave with Star Productions was definitely my first pick! He was professional, charismatic and tons on fun! He was willing to do things our way but also had awesome suggestions to make the night perfect. Everything flowed perfectly and there were no boring gaps in the night. The music was great and the way he interacted with our guests made them feel welcome and everyone had a blast! Thank you Dave for making our wedding and reception absolutely perfect!!! Our guests are still raving that it was the funnest wedding EVER!!!
Services Used: Ceremony Music, DJ, Lighting & Decor
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Wow! Worry Free, fun, great personality! Everyone had a great time!
Services Used: DJ, Transportation
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Choosing a wedding DJ was an important decision for us. Choosing Dave Wilkins of Star Productions was the best choice and would easily recommend him to anyone else needing a DJ. We talked with many DJs in the Bend area, and Dave by far was the most charismatic and energetic. This was something we wanted in a DJ and as it carried over into his services on our wedding day. Dave took the time to get to know us and learn what was important to us on our wedding day and how his services could contribute to an even greater experience. Dave is just not a DJ that hits play at the start of the night and then relaxes. He was engaging with the guests, understood the mood and modified what music should be played, making the experience fun for all. Dave worked very well with the other vendors to coordinate the various events that needed sound or music, which made the timeline for the day flow with ease. Dave has a great online planning tool allowing clients to provide all the necessary information for the event including play and do not play lists which can be created from a very expansive music listing. Guests were impressed by the DJ, as were we, as a result, choosing Dave for your event will not only provide you great value, but service that you will not be disappointed by. Thanks for making our wedding day as special as we envisioned!
Services Used: DJ
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Kristina
Wedding:
9/1/2012
5.0/5.0
WOW! Dave is FANTASTIC!!!! he played our wedding and was there for us every step of the way during the planning process. he took the time to meet with us prior to the wedding and get to know us. We live in Portland so Dave worked with our schedule to make sure he could meet with us so he understood our needs. With Dave's experience he was an incredible resource providing us with ideas to make our wedding even better.

he helped plan and coordinate all the wedding details. he had invaluable recommendations and was the ONLY reason I got to eat at my wedding. You will be surprised on your wedding day how fast time flies and how crucial it is to have a DJ that's got your back. Dave's professionalism, commitment to get to know us and listen to the details meant the day of my wedding I didn't have to worry about anything.

The music he played was fantastic, my family loved him and he kept the party going all night long. We originally thought about saving money and having an ipod wedding but Dave not only took the role of a DJ but coordinated and ensured the wedding went perfectly!!!

FYI: I read the subpar review prior to hiring Dave that's located further down the page and was initially hesitant but this was NOT my experience at ALL. Rather, I felt like it was the opposite. Dave was easy to get in touch with and even took the time to meet a couple of days before the wedding to make sure he had the details perfect and made excellent suggestions to ensure I had the wedding experience I wanted to have.
Services Used: DJ, Transportation
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Kyla
Wedding:
8/11/2012
5.0/5.0
Dave was wonderful! He made our wedding run so smoothly. He had everything we needed to make our ceremony and reception perfect. It was so nice not to have to worry about anything.
Services Used: DJ
Star Productions Entertainment Services responded with the following comments:

Thank you Kyla! It was awesome working with you too!
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Dave was awesome. He played our playlists to the T! He provided our music for the ceremony too. He got the party started and kept it going! He responds in a timely manner too. Dave is an easy going guy. I loved his work and would use him again. Highly recommend him!
Services Used: DJ
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megsmonsters
Wedding:
4/28/2012
5.0/5.0
Dave is great! Extremely personable. Funny! Responsive within minutes of calling or emailing. He has great packages to offer and all affordable. I would recommend this guy and his company to anybody in the area! He is amazing! Thanks Dave!!!
Services Used: DJ
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Erin
Wedding:
9/4/2011
5.0/5.0
DJ Dave was our Dj at our Wedding. He was absolutely amazing. Days after the wedding guests were telling us how great he was and how much fun they had at our wedding. Dave was very easy to talk to and very grateful to be with us on our wedding day. We couldn't imagine anyone else.
Thanks again Dave!
Services Used: DJ
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alivball
Wedding:
8/1/2009
5.0/5.0
Dave (owner of Star Productions) exceeded our expectations. He was very dependable, appropriate, and could've changed his demeanor depending on what we requested. He was an expert at everything he did: he was punctual, personable, outgoing, very easy to work with, and what he offered for his price was outstanding. I would re-hire David for another event in a heartbeat. I would highly (HIGHLY) recommend David to ANYONE looking for a Great DJ for ANY event! Dave, thank you again, for making our day PERFECT!!
Ali & Buck
Services Used: DJ
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Angela
Wedding:
6/18/2005
5.0/5.0
Excellent music selections, timely responses on calls and emails, fun professionalism and working the crowd, experienced knowledge of overall timeline during the event and great attitude!! My guests enjoyed every minute of their service.
Services Used: DJ
Star Productions Entertainment Services responded with the following comments:

Thank you Angela!
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Jenny
Wedding:
5/22/2004
5.0/5.0
Dave is a phenomenal DJ. He was very intuitive and played what my husband and I liked while keeping our guests completely entertained. I've enjoyed Daves DJ skills at other events also, like the 4th of July Festival. No matter the size of the crowd, Dave seems right at home and is great at getting everyone involved. Book him, Book him, Book him.
Services Used: DJ
Star Productions Entertainment Services responded with the following comments:

THANK YOOOOOOOOU!
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Renee
Wedding:
10/5/2013
4.8/5.0
I'm so glad that we used Star productions. Dave did a wonderful job making sure that everything flowed smoothly. He had people out on the dance floor, playing song requests, and always communicating with myself (the bride), and my parents. The evening was not stressful at all because everything was well planned by Dave and he helped going from the ceremony, dinner, cake cutting, first dance, and speeches seem flawless and not awkward. We had multiple guests come up to us during and after the wedding saying how fun the wedding was because of that. The set up was very profesional as well. The sound system was clean, not too loud, and hiden very well. I didn't see one cord! We would reccommend Star productions to EVERYONE! Made the night perfect.
Services Used: DJ, Transportation
Star Productions Entertainment Services responded with the following comments:

Thank you Renee! My pleasure working for you on your day!
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Becky Wilkins
Wedding:
9/4/2010
4.8/5.0
I wanted to take a minute to respond to comments made in regards to a review written regarding my services....since this review will still show up on searches about my company, Star Productions DJ's of Bend Oregon. The reviewers notes are in quotes....

"I was a little nervous when I had a hard time getting a response from Dave as we drew nearer and nearer to the wedding, but I remained optimistic based on his website comments and the reviews posted here."

We make a commitment to communicate to our clients...in several ways, either contact us on our web site, instant answers, texting, direct email and a phone call...this bride, was from California, 8 hours away from us here...but still had every opportunity to contact us at anytime...she chose to wait til the last minute however...as many brides get stressed prior to their event, we totally understand this and make every effort to contact them in advance of their event....when a bride has a lot of questions, we take the time to answer... there were things we was uncertain about, we were there to help, she waited til the last minute on several important items....which we generally have handled weeks, if not months in advance.


"He finally did call two days before the event while we were in the middle of errands, and I was very distracted. Many questions slipped my mind. He never went over the Event Planning Guide with us. BIG mistake, in hindsight".

She does not mention here the number of attempts we made to get a hold of her long before this time. The mistake was...she failed to complete her form in advance and waited til the last minute...we offered her ideas to help complete her planner. My suggestion is to communicate with your vendors at least 2 weeks before the event...not just days...that would make everyone more relaxed.


"Literally, about five to ten minutes before I walked down the aisle he came into my dressing room to introduce himself and asked if I had the iPod with our dinner music. Umm...no. We requested specific songs of sentimental importance and put "Dinner Hour" in the notes. He kept repeating that I "must not have pressed Save", although, I knew I had. (He ended up playing these songs during the reception, so -- unless he's psychic -- he clearly just didn't check the notes beforehand.) I started to tear up on the verge of a cry, and he was apologetic; it definitely wasn't a visit I wanted so shortly before the ceremony."

The music selected in advance as far as when she wanted it played, was not clearly listed...unfortunately...which is why we had last minute questions...again...communication before the event is so important. don't assume that he'll figure it out...i try not to assume anything.


"He then went and talked to my (now) husband while he waited at the end of the aisle. (Yikes! Cutting it a little close, there.) The last thing he told Dave was: If anyone requests a specific song...go ahead and play it. We'd also indicated this on our planning guide -- we wanted everyone to have a good time. A few different guests indicated that Dave said he wouldn't play their songs because we didn't want that type of music. Sure, we did say we didn't want country or disco, but we meant not to randomly play either if there was a lull in the action or no one was making requests. I believe (hope!) in all cases he did end up playing the songs, but I felt bad that our guests had to haggle to hear what they wanted."

We don't have guests haggle for their requests... there were songs we did play as requested....no problem. There were do not play songs that were requested as well...that we did not play. Our goal is to play the right mix of music that our clients, friends and family request...and always has been our goal...


"In our phone conversation I asked if he needed to know the order the bridal party would enter the reception, and he said no, as long as they walked in the same order as they did for the ceremony. Right before our entrance, I had a family member go up to double check if he knew everyone's names, and I ended up having to write everything down again as we were waiting to get started. He then introduced us to "This Will Be (An Everlasting Love)." Not only wasn't it the song we'd requested, it in no way reflects the style of music we like. (Our first dance was to the Ramones, so that should have been an indicator that Natalie Cole wasn't high on our play list.) "

The list of the bridal party members was not delivered to us on the planner...as requested in advance...and originally the only ones that were to be introduced were the bride and groom...right before the introduction that changed and was why i needed the names...written in the order they'd like to be introduced...NOW, this was changed several times.... while i can usually make things happen at the last minute...this needed more time...the photographer kept the bridal party away from me and let me know just moments ahead that i would be introducing the entire bridal party instead of just the bride and groom...it's these type of changes that really don't make things easy to coordinate.


There were some other little issues, but the ultimate reasons I'm writing this review (after going back and forth about it):


1) He handled a special dedication in what I consider to be very poor taste. We'd requested a song for a family member who passed away, and he took a lot of liberties with this dedication. He called everyone up on the dance floor, as if we were going to do the Electric Slide or something...then he dropped the downer bomb on us. Panning across the guests' faces was awful -- expressions ranged from shocked to horrified to devastated to "what the...?" A couple of people were sobbing. It was a train wreck. But the worst part is when he raised the mic heavenward and said, "Can you see this __________? This is for you!"

Special dedications like this are not easy to handle..especially when there is a lot of emotion tied to the death of a family member...the couple really wanted everyone to know that this was a dedication to a recently deceased member of the family, and wanted everyone to share this moment...which we handled the best way we could...again... a little more time spent on an introduction from the bride and groom could have made this element more special... we now ask about special dedications to past family members... and make sure we coordinate this with dignity and respect to everyone.


"Bottom line: He should have ran something of such a sensitive nature by us first."

AGAIN...We tried to communicate with the client...this was another thing we just couldn't get together on in advance...


"2) When he asked about ceremony music I told him we had it covered, but we might need a microphone for the musician. He said he'd check with the venue. He never did, which isn't a huge deal...I should have followed up myself. However, I eventually did let him know it was already provided, and asked him to refund our money. It's been over three weeks and we're still waiting."

This is unreasonable...as a matter of fact the staff at the facility was confused as well...since this wasn't communicated to them either...i did check...and we had extra gear on site just in case this changed too...i know the staff on site and have worked with them many times...they do their best based on the communication they receive from the client. By the way the money was refunded, even though i still provided some of the services needed...even at the last minute.


"All in all, he turned it around, and I think most people ended up having fun. But I highly, highly, highly recommend that you go over specific details with him and don't assume he's got things covered. My husband and I are both pretty computer savvy, but the planning guide isn't super-straightforward, and lends itself to miscommunication if you don't go over it verbally."

We did turn this around...BUT...Never leave communicating the important details with your MC til the last minute.... we have worked with hundreds of happy clients..they appreciate our commitment to the success of their event...we make every effort to make sure details are clearly stated on planners...music is selected, wether they are must plays and or do not play selections...and that execution of these elements is taken with care and consideration of family, friends and guests. I appreciate the time she spent on this feed back, but think that if she would have spent the time in the beginning getting details to me, none of this would have been an issue nor a need for improvement... you can see what others are saying about us on our facebook page, our web site at www.starproductionsdjs.com. dozens of our clients would share with you that we have a solid customer service commitment to our clients and have for the past 15 years here in Bend Oregon. Thank you for taking the time to read my comments to this review.
Services Used: DJ
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mrsy
Wedding:
7/4/2010
2.3/5.0
I was a little nervous when I had a hard time getting a response from Dave as we drew nearer and nearer to the wedding, but I remained optimistic based on his website comments and the reviews posted here.

He finally did call two days before the event while we were in the middle of errands, and I was very distracted. Many questions slipped my mind. He never went over the Event Planning Guide with us. BIG mistake, in hindsight.

Literally, about five to ten minutes before I walked down the aisle he came into my dressing room to introduce himself and asked if I had the iPod with our dinner music. Umm...no. We requested specific songs of sentimental importance and put "Dinner Hour" in the notes. He kept repeating that I "must not have pressed Save", although, I knew I had. (He ended up playing these songs during the reception, so -- unless he's psychic -- he clearly just didn't check the notes beforehand.) I started to tear up on the verge of a cry, and he was apologetic; it definitely wasn't a visit I wanted so shortly before the ceremony.

He then went and talked to my (now) husband while he waited at the end of the aisle. (Yikes! Cutting it a little close, there.) The last thing he told Dave was: If anyone requests a specific song...go ahead and play it. We'd also indicated this on our planning guide -- we wanted everyone to have a good time. A few different guests indicated that Dave said he wouldn't play their songs because we didn't want that type of music. Sure, we did say we didn't want country or disco, but we meant not to randomly play either if there was a lull in the action or no one was making requests. I believe (hope!) in all cases he did end up playing the songs, but I felt bad that our guests had to haggle to hear what they wanted.

In our phone conversation I asked if he needed to know the order the bridal party would enter the reception, and he said no, as long as they walked in the same order as they did for the ceremony. Right before our entrance, I had a family member go up to double check if he knew everyone's names, and I ended up having to write everything down again as we were waiting to get started. He then introduced us to "This Will Be (An Everlasting Love)." Not only wasn't it the song we'd requested, it in no way reflects the style of music we like. (Our first dance was to the Ramones, so that should have been an indicator that Natalie Cole wasn't high on our play list.)

There were some other little issues, but the ultimate reasons I'm writing this review (after going back and forth about it):

1) He handled a special dedication in what I consider to be very poor taste. We'd requested a song for a family member who passed away, and he took a lot of liberties with this dedication. He called everyone up on the dance floor, as if we were going to do the Electric Slide or something...then he dropped the downer bomb on us. Panning across the guests' faces was awful -- expressions ranged from shocked to horrified to devastated to "what the...?" A couple of people were sobbing. It was a train wreck. But the worst part is when he raised the mic heavenward and said, "Can you see this __________? This is for you!"

Bottom line: He should have ran something of such a sensitive nature by us first.

2) When he asked about ceremony music I told him we had it covered, but we might need a microphone for the musician. He said he'd check with the venue. He never did, which isn't a huge deal...I should have followed up myself. However, I eventually did let him know it was already provided, and asked him to refund our money. It's been over three weeks and we're still waiting.

All in all, he turned it around, and I think most people ended up having fun. But I highly, highly, highly recommend that you go over specific details with him and don't assume he's got things covered. My husband and I are both pretty computer savvy, but the planning guide isn't super-straightforward, and lends itself to miscommunication if you don't go over it verbally.
Services Used: DJ

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