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(6)

State Shuttle/Olympic Airporter

Lake Hopatcong , NJ

LOCATION

820 route 15 south
Lake Hopatcong, NJ US 07849 (map)

PHONE

800-427-3207

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

State Shuttle/Olympic airporter is your total transportation provider. Not only do we have 10 passenger shuttle vans, and 24 passenger mini-coaches, but we also have sedans and limos. We... Read more
State Shuttle/Olympic airporter is your total transportation provider. Not only do we have 10 passenger shuttle vans, and 24 passenger mini-coaches, but we also have sedans and limos. We specialize in wedding transportation and have many connections with different venues and hotels all over NJ. We can even take you to the airport after your amazing evening for your honeymoon. Our goal is to make your special event as amazing and stress free as possible while staying within your budget. Read less
Transportation

PHOTOS

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INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Limousine - SUV, Limousine - Standard, Limousine - Stretch, Sedan, Shuttle, Van
Do you have liability insurance?
Yes

REVIEWS

3.5
out of 5.0
3.3/5.0
3.8/5.0
3.0/5.0
3.5/5.0
3.8/5.0
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Laura Leigh
Wedding:
9/7/2013
1.1/5.0
Sadly our State Shuttle experience was a poor one. Leading up to our wedding we felt very comfortable with the degree of professionalism. Everyone we spoke to was friendly and helpful. Unfortunately on the night of our wedding events did not go as planned. We paid for a large luxury bus to pick up guests from two hotels and bring them to the venue. The bus was then supposed to remain on-hand for any guests who may need to leave early, before beginning the loop of returning guests to the hotels for the remainder of the evening.
During cocktail hour an elderly guest needed to be returned to the hotel, but when our wedding planner attempted to contact the driver his phone was off and he did not return calls. Though the planner called State Shuttle, they would not contact the driver and could not find him. Eventually she had to leave our wedding to drive the guests to the hotel herself, missing over an hour of the reception. When the driver returned hours later he said he'd gone to the movies and offered no further explanation.
After a handful of calls the following week with State Shuttle, during which they tried to play he-said she-said with us regarding what had taken place, they agreed to refund us about $200, which they never did. Frustrated and tired of bothering, we never called them back. Transportation problems are notorious in weddings, and sadly State Shuttle failed us, then denied responsibility. I don't recommend trusting them for your event.
Sadly our State Shuttle experience was a poor one. Leading up to our wedding we felt very comfortable with the degree of Read more...
Sadly our State Shuttle experience was a poor one. Leading up to our wedding we felt very comfortable with the degree of professionalism. Everyone we spoke to was friendly and helpful. Unfortunately on the night of our wedding events did not go as planned. We paid for a large luxury bus to pick up guests from two hotels and bring them to the venue. The bus was then supposed to remain on-hand for any guests who may need to leave early, before beginning the loop of returning guests to the hotels for the remainder of the evening.
During cocktail hour an elderly guest needed to be returned to the hotel, but when our wedding planner attempted to contact the driver his phone was off and he did not return calls. Though the planner called State Shuttle, they would not contact the driver and could not find him. Eventually she had to leave our wedding to drive the guests to the hotel herself, missing over an hour of the reception. When the driver returned hours later he said he'd gone to the movies and offered no further explanation.
After a handful of calls the following week with State Shuttle, during which they tried to play he-said she-said with us regarding what had taken place, they agreed to refund us about $200, which they never did. Frustrated and tired of bothering, we never called them back. Transportation problems are notorious in weddings, and sadly State Shuttle failed us, then denied responsibility. I don't recommend trusting them for your event. Read less
Services Used: Transportation
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Jen
Wedding:
8/3/2012
1.2/5.0
The only time I got upset during my wedding day was at the end of the night when I walked out of the reception venue and saw many guests sitting waiting for State Shuttle's second and last trip of the night, which never came. I called them and asked where they were, and they said the driver didn't know he was supposed to make a second trip. I had many conversations with State Shuttle prior to the wedding to go over timeline, how many trips to make, etc. At that point my main concern was getting my guests back to the hotel ASAP since it was already well past midnight then. So I hung up on State Shuttle, called a cab company, and in 5 minutes the cabs arrived to take the remaining guests to the hotel out of my pocket.

I followed up with State Shuttle when I returned from my honeymoon. They verbally acknowledged my mistake, asked me how much I paid for the cabs and initially offered to reimburse me only that amount. I gave them the amount and said I should also be reimbursed for the service I paid for but didn't receive. In the end we agreed to an amount, but the unprofessionalism of not really acknowledging that they should reimburse me the undelivered service added to my frustrations with them.

If the hotel has a recommended shuttle vendor they go with, I would suggest going with that and not booking an outside shuttle that you "heard" does well. That's what I tried doing with State Shuttle, and in the end if not for the cabs, my guests would've been stranded in the middle of the night.
The only time I got upset during my wedding day was at the end of the night when I walked out of the reception venue and Read more...
The only time I got upset during my wedding day was at the end of the night when I walked out of the reception venue and saw many guests sitting waiting for State Shuttle's second and last trip of the night, which never came. I called them and asked where they were, and they said the driver didn't know he was supposed to make a second trip. I had many conversations with State Shuttle prior to the wedding to go over timeline, how many trips to make, etc. At that point my main concern was getting my guests back to the hotel ASAP since it was already well past midnight then. So I hung up on State Shuttle, called a cab company, and in 5 minutes the cabs arrived to take the remaining guests to the hotel out of my pocket.

I followed up with State Shuttle when I returned from my honeymoon. They verbally acknowledged my mistake, asked me how much I paid for the cabs and initially offered to reimburse me only that amount. I gave them the amount and said I should also be reimbursed for the service I paid for but didn't receive. In the end we agreed to an amount, but the unprofessionalism of not really acknowledging that they should reimburse me the undelivered service added to my frustrations with them.

If the hotel has a recommended shuttle vendor they go with, I would suggest going with that and not booking an outside shuttle that you "heard" does well. That's what I tried doing with State Shuttle, and in the end if not for the cabs, my guests would've been stranded in the middle of the night. Read less
Services Used: Transportation
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Sarah
Wedding:
6/23/2012
4.7/5.0
We used State Shuttle to transport our wedding guests to and from the event this past June. They did a fantastic job! Our driver was very nice and friendly to us and our guests. The bus was kept at a comfortable temperature. His driving was fantastic. The pricing was very reasonable compared to other shuttle companies that I researched, and you have the bus for 8 hours. Overall, I highly recommend them for your wedding day transportation needs.
We used State Shuttle to transport our wedding guests to and from the event this past June. They did a fantastic job! Our Read more...
We used State Shuttle to transport our wedding guests to and from the event this past June. They did a fantastic job! Our driver was very nice and friendly to us and our guests. The bus was kept at a comfortable temperature. His driving was fantastic. The pricing was very reasonable compared to other shuttle companies that I researched, and you have the bus for 8 hours. Overall, I highly recommend them for your wedding day transportation needs. Read less
Services Used: Transportation
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Kimberly
Wedding:
6/16/2012
3.8/5.0
I was very happy with most of the service provided. However, the shuttle was scheduled to make multiple trips to the venue from our hotel. My sister and other guests missed my ceremony due to the shuttle not returning to the hotel after the first trip. The bus reappeared at the venue a half hour after the ceremony with no passengers. I do not know where the miscommunication occurred, but I was quite upset that my sibling was not able to witness my wedding. I did not follow up with the vendor due to the hectic schedule following the wedding. I am not sure I would use this service again, but everything besides this mishap went very well.
I was very happy with most of the service provided. However, the shuttle was scheduled to make multiple trips to the venue Read more...
I was very happy with most of the service provided. However, the shuttle was scheduled to make multiple trips to the venue from our hotel. My sister and other guests missed my ceremony due to the shuttle not returning to the hotel after the first trip. The bus reappeared at the venue a half hour after the ceremony with no passengers. I do not know where the miscommunication occurred, but I was quite upset that my sibling was not able to witness my wedding. I did not follow up with the vendor due to the hectic schedule following the wedding. I am not sure I would use this service again, but everything besides this mishap went very well. Read less
Services Used: Transportation
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Lisa
Wedding:
8/8/2010
5.0/5.0
State Shuttle provided the limos to transport the bridal party from the hotel to the reception site. They were very easy to reach via telephone and courteous and polite during the booking process. Their rates are reasonable and they were able to include the tip in the overall bill which was nice because it was less for me to think about the day of the wedding. The limos arrived on-time and were clean and the drivers were professional. Everything went very smoothly.
State Shuttle provided the limos to transport the bridal party from the hotel to the reception site. They were very easy Read more...
State Shuttle provided the limos to transport the bridal party from the hotel to the reception site. They were very easy to reach via telephone and courteous and polite during the booking process. Their rates are reasonable and they were able to include the tip in the overall bill which was nice because it was less for me to think about the day of the wedding. The limos arrived on-time and were clean and the drivers were professional. Everything went very smoothly. Read less
Services Used: Transportation
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smiley0424
Wedding:
4/24/2010
5.0/5.0
Andrea was my wedding coordinater at State Shuttle. She was EXTREMELY helpful to this first time bride. She assisted in every detail so we can coordinate my party from the hotel to the photo shoot to the church and back. State shuttle also picked us up at our home for a ride to the airport. They called and confirmed every detail the a few days before the wedding, the day before the wedding and again for the ride to the airport and return trip. Very professional drivers- no money is provided to the driver. Including tips, all the transactions will be done by charging to you cc the day of your event. This way the bride does not have to worry about carrying checks etc. I will definately use them again.
Andrea was my wedding coordinater at State Shuttle. She was EXTREMELY helpful to this first time bride. She assisted in Read more...
Andrea was my wedding coordinater at State Shuttle. She was EXTREMELY helpful to this first time bride. She assisted in every detail so we can coordinate my party from the hotel to the photo shoot to the church and back. State shuttle also picked us up at our home for a ride to the airport. They called and confirmed every detail the a few days before the wedding, the day before the wedding and again for the ride to the airport and return trip. Very professional drivers- no money is provided to the driver. Including tips, all the transactions will be done by charging to you cc the day of your event. This way the bride does not have to worry about carrying checks etc. I will definately use them again. Read less
Services Used: Transportation

MAP

 
820 route 15 south, Lake Hopatcong, NJ 07849 See On Map
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Please let this vendor know that you found them on the WeddingWire Network.
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