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Stirling Guest Hotel

Reading , PA

LOCATION

Reading, PA US
Please let this vendor know that you found them on the WeddingWire Network.
Wedding Venue

REVIEWS

4.7
out of 5.0
5.0/5.0
4.9/5.0
4.5/5.0
4.5/5.0
4.5/5.0
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130x130 sq 1338931221019 us
Anonymous
Wedding:
2+ years ago
3.7/5.0
They were exceptionally helpful in helping us plan our wedding and understanding of the fact that we paid for it by ourselves. Property is gorgeous. Our wedding was amazing, down to the food. Everything was amazing. They seemed very courteous and professional throughout the 10 months we had a relationship with them. However, their attitudes quickly changed the day after our wedding. After we had packed up our car, we were told (and had in writing) that our wedding's total cost was $3000 (which was prepaid in installments months prior) and then we would just be paying for the meals AND had 10 days after wedding to do so. We were not even out of the driveway yet and they had called my cell phone (which was buried and in silent mode) several times. We arrived home and quickly returned the calls because we thought maybe we had forgotten something. No, it was to harass us for payment. We explained that we had to go through our gifts and see what monetary gifts we were given, and also were waiting our new credit card in the mail because it had been stolen the night before. We explained this, not once but twice over the phone. My husband said he would call as soon as we received our new credit card in the mail. They continued to badger us like bill collectors, and were not remotely nice about it either. We made it clear what the circumstance was, that we were definitely not going to stiff them, and also recalled the contract that stated we still have 10 days. The breaking point was TJ actually contacting MY MOTHER via FACEBOOK, and saying he "couldn't get a hold of us regarding payment". HOW UNPROFESSIONAL!! Some kind of ploy to get my parents to pay? I don't think so. We were furious. Our credit card ended up arriving the very next day, and we ended up having to shell out an additional $7,000. Long story short, they need to be more clear about payment and cost, and have a shred of professionalism when dealing with clients. I no longer recommend them.
They were exceptionally helpful in helping us plan our wedding and understanding of the fact that we paid for it by Read more...
They were exceptionally helpful in helping us plan our wedding and understanding of the fact that we paid for it by ourselves. Property is gorgeous. Our wedding was amazing, down to the food. Everything was amazing. They seemed very courteous and professional throughout the 10 months we had a relationship with them. However, their attitudes quickly changed the day after our wedding. After we had packed up our car, we were told (and had in writing) that our wedding's total cost was $3000 (which was prepaid in installments months prior) and then we would just be paying for the meals AND had 10 days after wedding to do so. We were not even out of the driveway yet and they had called my cell phone (which was buried and in silent mode) several times. We arrived home and quickly returned the calls because we thought maybe we had forgotten something. No, it was to harass us for payment. We explained that we had to go through our gifts and see what monetary gifts we were given, and also were waiting our new credit card in the mail because it had been stolen the night before. We explained this, not once but twice over the phone. My husband said he would call as soon as we received our new credit card in the mail. They continued to badger us like bill collectors, and were not remotely nice about it either. We made it clear what the circumstance was, that we were definitely not going to stiff them, and also recalled the contract that stated we still have 10 days. The breaking point was TJ actually contacting MY MOTHER via FACEBOOK, and saying he "couldn't get a hold of us regarding payment". HOW UNPROFESSIONAL!! Some kind of ploy to get my parents to pay? I don't think so. We were furious. Our credit card ended up arriving the very next day, and we ended up having to shell out an additional $7,000. Long story short, they need to be more clear about payment and cost, and have a shred of professionalism when dealing with clients. I no longer recommend them. Read less
Services Used: Wedding Venue
130x130 sq 1317331394193 paris2011.155
Anonymous
Wedding:
6/23/2012
5.0/5.0
Stirling Guest Hotel was the best ceremony and reception venue we could have asked for! The building and the grounds are beautiful, the food was delicious, and the staff are simply the best! We dealt with TJ throughout our wedding planning process, and he was so helpful. We were planning our wedding from abroad, and TJ really went above and beyond to help - the wedding would not have gone so smoothly without his help! He received our wedding flowers for us and looked after them until we arrived, he was willing to let us store some of our wedding decor beforehand as we had limitations with transport, he even decorated the bar and the cake table with gold ribbon to match our centerpieces, he also provided us with h'or doeuvres and drinks while we were having our photos taken during the cocktail hour. Our wedding would not have been the same without the staff at Stirling, and especially TJ. Thank you for helping to make our day so special!
Stirling Guest Hotel was the best ceremony and reception venue we could have asked for! The building and the grounds are Read more...
Stirling Guest Hotel was the best ceremony and reception venue we could have asked for! The building and the grounds are beautiful, the food was delicious, and the staff are simply the best! We dealt with TJ throughout our wedding planning process, and he was so helpful. We were planning our wedding from abroad, and TJ really went above and beyond to help - the wedding would not have gone so smoothly without his help! He received our wedding flowers for us and looked after them until we arrived, he was willing to let us store some of our wedding decor beforehand as we had limitations with transport, he even decorated the bar and the cake table with gold ribbon to match our centerpieces, he also provided us with h'or doeuvres and drinks while we were having our photos taken during the cocktail hour. Our wedding would not have been the same without the staff at Stirling, and especially TJ. Thank you for helping to make our day so special! Read less
Services Used: Wedding Venue
130x130 sq 1346789748632 couchsmall
Kim
Wedding:
5/19/2012
5.0/5.0
The Stirling is an absolutely beautiful venue and it was just perfect for us. The fact that we had the whole hotel was amazing. We loved giving the rooms to family and they loved being right on site. The rooms are all different, yet each was immaculate and comfortable. TJ was fantastic to deal with the entire time I was planning the event. And the food was beyond fantastic. Everyone raved about the food, the venue, the service, everything! I highly recommend the Stirling!
The Stirling is an absolutely beautiful venue and it was just perfect for us. The fact that we had the whole hotel was Read more...
The Stirling is an absolutely beautiful venue and it was just perfect for us. The fact that we had the whole hotel was amazing. We loved giving the rooms to family and they loved being right on site. The rooms are all different, yet each was immaculate and comfortable. TJ was fantastic to deal with the entire time I was planning the event. And the food was beyond fantastic. Everyone raved about the food, the venue, the service, everything! I highly recommend the Stirling! Read less
Services Used: Wedding Venue
Default vendor profile pic
beck5183
Wedding:
5/30/2009
5.0/5.0
The Stirling is beautiful, and was the perfect setting for our outdoor wedding. The staff was extremely accommodating and we couldn't have asked for anything more. I'd definitely recommend it to anyone planning a wedding in the Reading area. There's nothing else like it around!
The Stirling is beautiful, and was the perfect setting for our outdoor wedding. The staff was extremely accommodating and Read more...
The Stirling is beautiful, and was the perfect setting for our outdoor wedding. The staff was extremely accommodating and we couldn't have asked for anything more. I'd definitely recommend it to anyone planning a wedding in the Reading area. There's nothing else like it around! Read less
Services Used: Catering, Wedding Venue
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