220x220_1349226752851-storkieexpress
Storkie Express
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117 Reviews      37 people has saved this vendor.
Address:
Toll Free: 1-800-771-7867
SERVING BRIDES NATIONWIDE, US
Phone:
800-771-7867
Categories:
 
 
 
4.7 
(4.7/5.0)
 
Quality of Service 
(4.8/5.0)
 
Responsiveness 
(4.8/5.0)
 
Professionalism 
(4.6/5.0)
 
Value 
(4.6/5.0)
 
Flexibility 
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clkocman
Wedding:
11/13/2010
 
3.8 out of 5.0
I had asked for cream envelopes and the customer service rep said that wouldn't be a problem. I got the white envelopes after all when the order arrived. ;(
Oh well, they were beautiful, just not what we had discussed.
Services Used: Invitations
Storkie Express responded with the following comments:

I'm so sorry to hear that you received the wrong color envelopes. Please contact us at 1-800-771-7867 and we'll be sure to send the proper replacement envelopes to you immediately. Thanks again for choosing Storkie! We look forward to hearing from you soon and rectifying the issue promptly.
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ponygirl359
Wedding:
6/23/2012
 
3.5 out of 5.0
Invitations were nice, but I preferred thermography or letter press
Services Used: Invitations
130x130_sq_1317090743038-sheldonmeafterchurch
Kimberly
Wedding:
12/31/2011
 
3.5 out of 5.0
Unique invitations at a reasonable price that were a hit with everybody. Website is a bit cumbersome.
Services Used: Invitations
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Mrs-W
Wedding:
10/15/2010
 
3.1 out of 5.0
I ordered my wedding invitations from Storkie. Overall I was happy but there are some things I would've liked to know before ordering so I'm going to share for other brides to know in the future. First, when you order you are asked if you want the invites printed as is or if you want them to recommend changes. I stated that I want them printed exactly as is. However I got a call the next day telling me they had already made changes they thought were needed to improve my invites. I called them back and had them change it back to my original. I found it frustrating because I stated that I wanted to printed exactly as is. I agree it is nice that they call to double check but I really didn't like that they made changes without consulting me first. Second, when they arrived I was one invitation and one response card envelope short. I called them and they got them to me within two days which was great but the lady I spoke with was not apologetic and acted as if it was my fault for waiting one whole week to open the invites and check them! I also had extras of certain other things in my order which isn't a problem but leads me to believe the order was not checked very carefully before it was shipped. Having said all that, they invitations are beautiful and were exactly what I wanted. The assembly instructions were clear and for the quality of the product, the price is reasonable. All in all I am happy with how it all worked out but if I had to do it again I might have shopped around a bit more and saved myself the headache.
Services Used: Invitations
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Anonymous
Wedding:
1+ year ago
 
2.5 out of 5.0
The quality of the cards/envelopes I ordered is just not there. Paper is very cheap. Disappointed.
Services Used: Invitations
Storkie Express responded with the following comments:

Sorry to hear that you do not LOVE the invites! Please give us a call at 1-800-771-7867 and we'll be happy to help. Thank you again for choosing Storkie, and we hope to have the opportunity to assist further.
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Anonymous
Wedding:
2+ years ago
 
1.6 out of 5.0
EMBARRASSING - I ordered the Off-White Shimmer Laser Cut Couture invitations for my daughter's baptism and they were mailed to me smelling like moth balls. After airing them out over night, they continued to smell like moth balls so I called to complain. I was instructed by their customer service rep to air them out more and spray them with febreeze. Not something you expect to do when paying $2.99 per invitation. In addition, the back side of the wraps had burnt marks around the edging. After speaking with a manager, I was given the option to send back the wraps and be credited or wait days for more wraps to arrive. Given the time constraint, I had to send them out and felt very embarrassed doing so.
Services Used: Invitations
Storkie Express responded with the following comments:

So sorry to hear about the issue you experienced! We certainly want you to be proud of the invitations you send out, and are sorry to hear about the disappointment and frustration. While we would be happy to send replacement wraps or a different wrap entirely (arriving in a few business days), we understand the time crunch makes that challenging with the event coming up so soon. The invitations can also be sent without the wrap, and we would be happy to accept a return of the wraps and refund accordingly if you would prefer. Certainly please call us if we can be of assistance in any way - 1-800-771-7867.
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Joan
Wedding:
6/1/2013
 
0.3 out of 5.0
BUYER BEWARE! Ordered several hundred dollars of "CUSTOM" invites, reply cards, informals to be used for thank-yous. Asked for and approved proof. Unfortunately, they only show you one side of proof. Order arrives and to my surprise rear-side of cards are an ad for Storkie! This was neither shown on proof or mentioned anywhere on their site. I called requesting a re-print without rear ad, going all the way up the ladder to the president of the company, who would not budge, stating this is his practice. I consider this to be a fraud and a deceitful way of doing business. If I wanted to advertise for a company I could have gone to a dollar store and picked cards off the rack! I am now stuck with a very expensive bill and having to start all over again with hopefully, a more honest and upfront company.
Services Used: Invitations
Storkie Express responded with the following comments:

We are sorry to hear you were not satisfied with our work. We strive to provide the best product and a wonderful customer experience. Backprints are not a part of our wedding invitations per wedding etiquette, but backprints (in the form of a small copyright) are present on our thank you cards and informals as it is the industry standard. The purpose of the backprint is not to serve as an advertisement (and it is quite small), and are a denotion of copyright/source. We certainly value your feedback and want you to LOVE our products. If you are not satisfied with our work, we will certainly provide a return authorization and full refund.
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