130x130 sq 1228834856150 erikadrhinestoneweddingcake

Stover's Custom Cakes

Middleburg , FL
CONTACT US
CONTACT US

LOCATION

Middleburg, FL 32068 US (map)

PHONE

904-703-0245

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

What makes us different
Stover's is a special order Bakery that combines creativity and style with desserts made from only the finest ingredients. We strive to give equal attention... Read more
What makes us different
Stover's is a special order Bakery that combines creativity and style with desserts made from only the finest ingredients. We strive to give equal attention to both taste and aesthetics, making our desserts the perfect highlight to any event...from weddings to baby showers, and children's birthdays to tea parties. We are not a mass production bakery, but rather a made to order custom cake and confection bake shop. We don't purchase prepared frozen cakes, but rather bake each cake fresh to order. Our customers always comment about the heavenly aromas that fill the air!!! We hand make our creamy butter cream icings and all of our gum paste flowers.


Who we are
Stover's is owned and operated by Mother and Daughter , Carol and Mindy. We take pride in creating unique, one of a kind cakes for our customers. We continue to keep ourselves updated on the latest trends and techniques in the confectionery world while maintaining the flavor and value that sets us apart. Each client request is viewed as a unique project. After working for many years as a manager in the customer service industry, and as a wedding planner for 5 years Mindy decided to pursue her true passions for art and baking. Mindy & Carol found the ideal venue to express there creative energy while engaging her professional, client-focused background.

How we got started
On a personal note, we did not seek this business, but were rather blessed with it after what started as a hobby became the thriving business it is today. We are truly blessed to have the privilege of making a living at something we enjoy so much. Thank you for your continued business as well as the friendship from so many of you.

We look forward to many more years of serving your custom cake needs.

Confectionately yours! Mindy & Carol Read less
Wedding Cake

INFO FOR WEDDING CAKE

Besides cakes, what other types of desserts do you provide?
Cookies, Cupcakes, Dessert Buffet, Groom's Cake, Pastries
What additional services do you provide?
Consultations, On-site Delivery, On-site Setup, Pickup, Tastings
What dietary needs can you accommodate?
Gluten Free, Lactose Free, Organic, Vegan
Do you provide customary cakes, such as Croquembouche?
Yes
Are you licensed by the state health department?
Yes
Do you offer private tastings or open house tastings?
Yes by appointment
What are your tasting hours?
Flexable to your schedule
Describe how you price, such as by slice or by tier, for your cakes?
We match the cake size to your party size. some flavors are extra some decorations are extra.
Does the price include the top tier of the cake?
Top tier is free, or choose to receive the free tier on your anniversary. Fresh is better!
Do you offer custom cakes, or do you work with pre-designed styles?
Both, bring your ideas and we will create a digital photo for your approval. You get to see a "cartoon" that very closely matches the real thing. A service unique to the area.
What (if any) special ingredients, such as fresh fruits or farm-fresh butter, do you use in your cakes?
Fresh fruits hand selected, real homemade preserves for the off season with in season flavor!
On average, how far in advance of the event do you prepare the cake?
Most wedding cakes take 2 days to complete start to finish, we never freeze wedding cakes!
How many cakes do you schedule for a typical weekend?
3 wedding cakes & 3 grooms cakes is the max we will do in a weedend.
Will you work with the client's florist to garnish the cake?
We provide complimentary flower placement to complete the look. Some flowers are toxic so we have a comprehensive list of flowers that cannot be used and this is discussed with the florist before flowers are ordered for the cake. When we deliver the cake the flowers are then placed b y us to ensure safety and of course the design of the overall cake.
What (if any) cake accessories, such as a cake stand or cake cutter, do you rent out?
Complementary use of a large selections of cake stands and plateaus. A refundable security deposit is required but no rental fee.
Do you offer delivery? If yes, how much is your average delivery fee?
Yes we deliver all wedding cakes, with all the last minute details that a couple has on the wedding day picking up and assembling their wedding cake should not be on their list. We offer delivery for all our cakes at a nominal fee.

REVIEWS

3.1
out of 5.0
3.0/5.0
2.6/5.0
2.8/5.0
3.7/5.0
3.5/5.0
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pamela
Wedding:
7/23/2014
5.0/5.0
Mindy has been excellent! She has worked several shoots with me, an engagement session, and a wedding! She is amazing when it comes to setting up tables and designing a table scape! Everything from the cake to the flowers! She has amazing deals and comes highly recommended! I can not wait for my children's birthdays to come around so she can make their cakes!
Mindy has been excellent! She has worked several shoots with me, an engagement session, and a wedding! She is amazing when Read more...
Mindy has been excellent! She has worked several shoots with me, an engagement session, and a wedding! She is amazing when it comes to setting up tables and designing a table scape! Everything from the cake to the flowers! She has amazing deals and comes highly recommended! I can not wait for my children's birthdays to come around so she can make their cakes! Read less
Services Used: Wedding Cake, Flowers
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Aimee
Wedding:
3/16/2013
3.1/5.0
Mindy provided our rentals and chair covers for my wedding. I will start off by saying that the reception room was beautiful when she finished decorating. It was not very easy to get in touch with her, especially via email. We almost went elsewhere when we couldn't seem to get a price quote. I also have to mention that we rented 8 large vases for our centerpieces, which she only brought 6 of the size we ordered. She said she would come back before our wedding and swap out the correct ones for the two smaller ones she had in their place, but she never came back :-(.
Mindy provided our rentals and chair covers for my wedding. I will start off by saying that the reception room was Read more...
Mindy provided our rentals and chair covers for my wedding. I will start off by saying that the reception room was beautiful when she finished decorating. It was not very easy to get in touch with her, especially via email. We almost went elsewhere when we couldn't seem to get a price quote. I also have to mention that we rented 8 large vases for our centerpieces, which she only brought 6 of the size we ordered. She said she would come back before our wedding and swap out the correct ones for the two smaller ones she had in their place, but she never came back :-(. Read less
Services Used: Rentals & Photobooths
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Anonymous
Wedding:
2+ years ago
2.4/5.0
First things first - my wedding cake was fantastic! It was decorated beautifully and tasted great. Mindy was very courteous and professional during our contacts, even if she was slow to respond to emails and phone calls. Her prices were very resonable and she even offered to match and beat other quotes! I would recommend this business if you are utilizing the cake services only- however :
The day before the wedding: She calls to let me know she hasn't finished pressing the chair sashes but she is coming over to deliver and finish pressing the sashes there, which I encouraged. She showed up, but said she forgot the tablecloths and napkins. I told her I would continue pressing the sashes while she went to retrieve the tablecloths and napkins.
As I am removing sashes to iron, they are still tied in bows from the last function they were used at. It takes 4 1/2 hours for her to return,I at this point have completed the pressing of all the sashes, he informs me she was unable to locate the napkins so she had to go rent them from another company. the tablecloths were spotted with food and had not been pressed. Which I helped press as we put them on the tables after finding the cleanest side to display on the table. She brought charges for the table for free and decorated the cake table to compensate for some of the inconveniences.
The wedding day:
She was supposed to print photos from our engagement session to hand out to family which did not happen.
At the reception:
She was supposed to provide an 8x10 signature mat with a photo that we selected from our engagement pictures - when asked where it was - she said she wasn't able to pick up the prints. I received the CD of my pictures within 2 weeks as promised! The pictures weren't fantastic- not awful- but nothing special.I hired a professional so they could do their magic! We had several shots of people with their eyes closed, very few touch up done to the photos that had any touch ups done at all.
First things first - my wedding cake was fantastic! It was decorated beautifully and tasted great. Mindy was very Read more...
First things first - my wedding cake was fantastic! It was decorated beautifully and tasted great. Mindy was very courteous and professional during our contacts, even if she was slow to respond to emails and phone calls. Her prices were very resonable and she even offered to match and beat other quotes! I would recommend this business if you are utilizing the cake services only- however :
The day before the wedding: She calls to let me know she hasn't finished pressing the chair sashes but she is coming over to deliver and finish pressing the sashes there, which I encouraged. She showed up, but said she forgot the tablecloths and napkins. I told her I would continue pressing the sashes while she went to retrieve the tablecloths and napkins.
As I am removing sashes to iron, they are still tied in bows from the last function they were used at. It takes 4 1/2 hours for her to return,I at this point have completed the pressing of all the sashes, he informs me she was unable to locate the napkins so she had to go rent them from another company. the tablecloths were spotted with food and had not been pressed. Which I helped press as we put them on the tables after finding the cleanest side to display on the table. She brought charges for the table for free and decorated the cake table to compensate for some of the inconveniences.
The wedding day:
She was supposed to print photos from our engagement session to hand out to family which did not happen.
At the reception:
She was supposed to provide an 8x10 signature mat with a photo that we selected from our engagement pictures - when asked where it was - she said she wasn't able to pick up the prints. I received the CD of my pictures within 2 weeks as promised! The pictures weren't fantastic- not awful- but nothing special.I hired a professional so they could do their magic! We had several shots of people with their eyes closed, very few touch up done to the photos that had any touch ups done at all. Read less
Services Used: Wedding Cake, Photography, Lighting & Decor
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Anonymous
Wedding:
2+ years ago
3.0/5.0
Mindy was very polite, and the cake tasting was fantastic. She made a box of different flavored cupcakes for us to take home and try to help us decide on what flavors we wanted our wedding cake to be. I gave her pictures of both the wedding cake and the groom's cake. The wedding cake was very pretty, although looking at pictures of it now, I found that one tier of the cake has no decorations at all, and it was supposed to have piping detail. The ribbon on the cake was supposed to be edible, but she used real ribbon instead, not sure why. The groom's cake was supposed to be a beer bottle cap, it was very cute, but didnt quite look like a cap...but still it was cute. Both cakes tasted fantastic. My only gripe is I cannot get ahold of Mindy. She hardly responds to emails and never answers the phone. She has not returned my $100 cake stand deposit, of which she ended up not even using the cake stand. I have been trying to contact her for almost 4 weeks now about getting my refundable deposit back....and now it has been over a month and Mindy will not answer the phone or respond to my emails about returning the cake stand deposit. Extrememly unprofessional, and at this point in time I would not recommend her to anyone.
Mindy was very polite, and the cake tasting was fantastic. She made a box of different flavored cupcakes for us to take Read more...
Mindy was very polite, and the cake tasting was fantastic. She made a box of different flavored cupcakes for us to take home and try to help us decide on what flavors we wanted our wedding cake to be. I gave her pictures of both the wedding cake and the groom's cake. The wedding cake was very pretty, although looking at pictures of it now, I found that one tier of the cake has no decorations at all, and it was supposed to have piping detail. The ribbon on the cake was supposed to be edible, but she used real ribbon instead, not sure why. The groom's cake was supposed to be a beer bottle cap, it was very cute, but didnt quite look like a cap...but still it was cute. Both cakes tasted fantastic. My only gripe is I cannot get ahold of Mindy. She hardly responds to emails and never answers the phone. She has not returned my $100 cake stand deposit, of which she ended up not even using the cake stand. I have been trying to contact her for almost 4 weeks now about getting my refundable deposit back....and now it has been over a month and Mindy will not answer the phone or respond to my emails about returning the cake stand deposit. Extrememly unprofessional, and at this point in time I would not recommend her to anyone. Read less
Services Used: Wedding Cake
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deborah
Wedding:
3/3/2012
5.0/5.0
Stover's did a cake for me equal to a wedding cake for my Sister's 50th surprise birthday party. The cake was fabulous. Before I saw the finish product, I bragged to all the guest about how excited I was to see the cake. Mindy delivered in a big way. The whole process was enjoyable. Mindy was very professional and friendly. She paid attention to my ideas and thoughts as if she was designing her own cake. The price was afordable in addition to free perks {fresh roses for free, fireworks for free, etc....} The cake choices was butter pound with cream cheese {bottom layerr}, butter pound with fresh strawberries {2nd layer}, red velvet with cream cheese {top layer}. OMG words can not describe the appearance of the cake and the way it tasted. Usually you get one or the other, pretty cake but taste awful or good tasting cake that looks awful. Well let me tell you, I got both. All the guest commented on the appearance of the cake but once it was cut, the cake became the highlight of the party. Fantastical!!!! Way to go Mindy on a job well done. We will be back for every event if it requires a cake or not. Do not miss out on Stover's!!!!!!

Very Satisfied Customer,

~Deb~
Stover's did a cake for me equal to a wedding cake for my Sister's 50th surprise birthday party. The cake was fabulous. Read more...
Stover's did a cake for me equal to a wedding cake for my Sister's 50th surprise birthday party. The cake was fabulous. Before I saw the finish product, I bragged to all the guest about how excited I was to see the cake. Mindy delivered in a big way. The whole process was enjoyable. Mindy was very professional and friendly. She paid attention to my ideas and thoughts as if she was designing her own cake. The price was afordable in addition to free perks {fresh roses for free, fireworks for free, etc....} The cake choices was butter pound with cream cheese {bottom layerr}, butter pound with fresh strawberries {2nd layer}, red velvet with cream cheese {top layer}. OMG words can not describe the appearance of the cake and the way it tasted. Usually you get one or the other, pretty cake but taste awful or good tasting cake that looks awful. Well let me tell you, I got both. All the guest commented on the appearance of the cake but once it was cut, the cake became the highlight of the party. Fantastical!!!! Way to go Mindy on a job well done. We will be back for every event if it requires a cake or not. Do not miss out on Stover's!!!!!!

Very Satisfied Customer,

~Deb~ Read less
Services Used: Wedding Cake
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Anonymous
Wedding:
2+ years ago
0.0/5.0
This lady ruined my whole wedding. It wasnt a bad wedding but its not what i dreamed of my whole life. My father passed away and I was using jewelry that he gave me plus alot of other expensive jewelry for my wedding bouquet, and it supposedly was "stolen" from her van. And when we met up she said her van was broken in to and then her story changed to her van was hit but there was no damage to her van.Futher more her and the people she recommended were completely incompetent. Nothing was decorated right the stuff i specifically bought for my wedding wasnt used at all. I didnt get to walk down the isle to any musice. The D.J. cursed out my mother. My cake was completely damaged and melting and it was inside. Also the cake wasnt what I ordered anx was NASTY. My family really aren't picky eaters and no one touched the cake. I was charger for a bunch of stuff I didnt even get. She left the mens boutineers at a different location and said it was my fault. My recommendation is DO NOT USE AT ALL!
This lady ruined my whole wedding. It wasnt a bad wedding but its not what i dreamed of my whole life. My father passed Read more...
This lady ruined my whole wedding. It wasnt a bad wedding but its not what i dreamed of my whole life. My father passed away and I was using jewelry that he gave me plus alot of other expensive jewelry for my wedding bouquet, and it supposedly was "stolen" from her van. And when we met up she said her van was broken in to and then her story changed to her van was hit but there was no damage to her van.Futher more her and the people she recommended were completely incompetent. Nothing was decorated right the stuff i specifically bought for my wedding wasnt used at all. I didnt get to walk down the isle to any musice. The D.J. cursed out my mother. My cake was completely damaged and melting and it was inside. Also the cake wasnt what I ordered anx was NASTY. My family really aren't picky eaters and no one touched the cake. I was charger for a bunch of stuff I didnt even get. She left the mens boutineers at a different location and said it was my fault. My recommendation is DO NOT USE AT ALL! Read less
Services Used: Band, Wedding Cake, Flowers, Photography, Wedding Planning, Lighting & Decor
Stover's Custom Cakes responded with the following comments:

Hello David & Ciearra,

Just read your review on Wedding Wire. After years of designing wedding decor and cakes I felt the need to respond to your accusations. You may not realize but your review was inaccurate and riddled with half truths. You and your then fiance were told many times that I was not responsible for your wedding day coordinating or assisting with personal items or issues. Rather, I am always happy to give ideas and advise based on my many years experience with weddings. Had you listened and taken to heart you may have avoided the issues you brought up had you hired a wedding planner.

First off the jewelry was stolen from my van and I was rear ended, not at the same time but within days of each other. You told me what the jewelry would cost to replace, I paid the cost you asked for. I feel terrible that it was taken and your special treasured items were not there for your bouquet. Why would you think I would lie about those things? Also I bought replacements to complete your bouquet. So I paid twice for your jewelry. What more could I do to make you happy? The jewelry was costume, not expensive, I understand it all meant something to you and regardless of cost I did what you wanted to do to make it right. You told me what you wanted cost wise, to replace everything, you gave me the total and I paid it without hesitation.

As for the cake melting, I mentioned that to you, not the other way around. There was no way I would not tell you that, and offered to give refund and you accepted. On the tiny spot the cake melted due to 85 degree reception room when we arrived, which is in our order agreement we are not responsible for the cake once it is delivered. Reacting quickly the cake was dissembled and placed in the refrigerator at the club, and later reassembled after the room had cooled and guest started to arrive for the reception. You even said "thank you" when I offered to refund to you before you even had to ask about it. If you were still unhappy why didn't you say so? the melted spot was on the back where no one could see unless the walked to the back wall side of the cake.

As for it being "nasty" there was lemon used in the frosting which I found out later you didn't like. Why would you not say you didn't like the lemon rather than say the cake was "nasty and inedible"? I would have given you your money back for the entire cake but instead you wait a year and decide to leave an inaccurate review stating it was "nasty"? Why would you feel the need to do that? We had 3 tastings and you chose the cake you got. I don't understand how you get 3 tastings, choose your cake and then because it isn't eaten you say it was "nasty"? This is not only inaccurate but uncalled for to make such a statement.

The boutonnieres; all flowers were delivered early and well before the agreed time. All florists deliver and leave the boutonnieres, corsages and bouquets. It is up to your wedding planner or friends and family to hand out and pin the flowers on the correct people. You never requested the guys flowers be delivered to a different location and you didn't request the guys be pinned. A separate delivery and pining of the guys is always available but you didn't ask for this. All the flowers were there and on time. How it is my fault the guys didn't get their bouts? This is where a wedding planner would have helped you, floral designers don't wait for the entire wedding party to arrive simply to pin their corsages on.

The vendors; having worked with that same decorator many times and never had a problem, I am just not hearing you were not happy. Why would you not tell me the decor wasn't right, you never mentioned that to me, at all. Recommending good vendors is important and this information from you would have been appreciated. What was wrong? The DJ was told there was power at the ceremony site, there wasn't. How is that the DJ's fault or mine? It was your responsibility as a renter to make sure the location had all the things you needed on the wedding day not mine or the DJ's. You never told me the DJ had been rude to your mom. I am so sorry if that happened. Again I don't understand how you would never tell me that and that was my fault? If you had a wedding planner, which I am not, you might have avoided these issues.

With all that said I get that you are unhappy, but anyone would have to agree, I did everything I could to make your day special and anything you would have told me about, a refund would have been given.

Met with you and gave 3 free tastings. Even traveled with your photographer all the way to Amelia Island for free, taking hours of our time and gas just because you wanted to go there. Made enlargements and framed them as a gift to you. Gave you countless hours of my time to answer any questions you had and offered suggestions such as fans and bottled water after the ceremony. Again I wasn't paid to help you with these items. We even made the fans for you, custom with out charging a custom price. Met with you at the club before you even made a deposit, then accepted a partial deposit to hold your date. Went to rental place and later returned punch fountain at no additional cost to you, didn't charge a dime more that what rental place charges, plus my time and gas. Decorated the vases you provided at no charge and even bought them from you at full price after the wedding to help you recoup some of the wedding expense.

You accepted the refund I offered with no discussion, hesitation or dispute, not a word from you personally that you were unhappy with any refund. Sad to see you would be so unkind after all I did for you. Understanding you have very limited wedding budget I offer to help in any way I could, never charging you for this help or friendship. If you had listed to my advise and hired a wedding assistant or coordinator you would have avoided most of the issues you had and maybe you wouldn't have felt the need to use me as a scapegoat. No good deed goes unpunished.
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MrsKitchens
Wedding:
6/4/2011
5.0/5.0
Mindy was awesome! There are not enough words to describe perfect service. Our cake was beautiful and we allowed her creative freedom. The cake was more than what I expected and I will never forget it. We received so many compliments about the cake and it was delicious as well.--Cheryl

Mindy also did my flowers and they were beautiful as well
Mindy was awesome! There are not enough words to describe perfect service. Our cake was beautiful and we allowed her Read more...
Mindy was awesome! There are not enough words to describe perfect service. Our cake was beautiful and we allowed her creative freedom. The cake was more than what I expected and I will never forget it. We received so many compliments about the cake and it was delicious as well.--Cheryl

Mindy also did my flowers and they were beautiful as well Read less
Services Used: Wedding Cake, Flowers
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Michelle
Wedding:
3/5/2011
0.0/5.0
I was extremely dissatisfied with Mindy Stover and her so called business. Granted she did provide good tastings but her lack of communication was so severe that it took me actually going to her "place of business" which turned out to be her home! in which the appearance was run down and dirty not to mention that she has barking dogs running throughout her house and she would not even open the door to a paying client! she spoke to me thru a screen window and when I asked to see her kitchen in which she was going to make my daughter's wedding cake she flat out refused me. Her words were "absolutly not" at which point I was completely frustrated to say the least! She then offered me a refund to which I said yes but then she wanted to meet up at a Walmart, of all places! We met her and she then decided to recant the offer of the refund! I am very glad that I made that unexpected trip out to her house because I would have hated to see what sort of disaster she was going to bring to the most important day of a young womans life, my only daughters wedding. I refuse to rate her in any catagory as she was discusting on all counts. Never will recommend Stover Cakes to anyone but will be sure to mention just why I went with someone else.
Sincerely,
Most Dissappointed
I was extremely dissatisfied with Mindy Stover and her so called business. Granted she did provide good tastings but her Read more...
I was extremely dissatisfied with Mindy Stover and her so called business. Granted she did provide good tastings but her lack of communication was so severe that it took me actually going to her "place of business" which turned out to be her home! in which the appearance was run down and dirty not to mention that she has barking dogs running throughout her house and she would not even open the door to a paying client! she spoke to me thru a screen window and when I asked to see her kitchen in which she was going to make my daughter's wedding cake she flat out refused me. Her words were "absolutly not" at which point I was completely frustrated to say the least! She then offered me a refund to which I said yes but then she wanted to meet up at a Walmart, of all places! We met her and she then decided to recant the offer of the refund! I am very glad that I made that unexpected trip out to her house because I would have hated to see what sort of disaster she was going to bring to the most important day of a young womans life, my only daughters wedding. I refuse to rate her in any catagory as she was discusting on all counts. Never will recommend Stover Cakes to anyone but will be sure to mention just why I went with someone else.
Sincerely,
Most Dissappointed Read less
Services Used: Wedding Cake
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aruelas
Wedding:
4/30/2010
5.0/5.0
she did my wedding cake, i was very pleased with the price, design and flavors of the cake. she did a 3tier cake , with italian cream cake(with fresh strawberries), mexican chocolate cake and a carrot cake. all the flavors were very yummy!! the cake was beautiful! way more than i would of expected! i have worked with her ever since then. i go to her for all of my families birthday cakes! i would recommend her to anyone!
she did my wedding cake, i was very pleased with the price, design and flavors of the cake. she did a 3tier cake , with Read more...
she did my wedding cake, i was very pleased with the price, design and flavors of the cake. she did a 3tier cake , with italian cream cake(with fresh strawberries), mexican chocolate cake and a carrot cake. all the flavors were very yummy!! the cake was beautiful! way more than i would of expected! i have worked with her ever since then. i go to her for all of my families birthday cakes! i would recommend her to anyone! Read less
Services Used: Wedding Cake
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lilbit077
Wedding:
8/15/2009
2.6/5.0
She did a really good job on the wedding cake,but the grooms cake was all wrong.She got the flowers for the guys and parents,but did not bring pins for them.Asked for them said she was going to get them and just left.Cake was great but think she had to much to do are something,but did not think you should go with her.Her price is really good,but needs to work on better way to keep up with her cakes that have to be made.Not just write on piece of paper then lose it.
She did a really good job on the wedding cake,but the grooms cake was all wrong.She got the flowers for the guys and Read more...
She did a really good job on the wedding cake,but the grooms cake was all wrong.She got the flowers for the guys and parents,but did not bring pins for them.Asked for them said she was going to get them and just left.Cake was great but think she had to much to do are something,but did not think you should go with her.Her price is really good,but needs to work on better way to keep up with her cakes that have to be made.Not just write on piece of paper then lose it. Read less
Services Used: Wedding Cake
Stover's Custom Cakes responded with the following comments:

Bride was given a free grooms cake as a promotion and was told ahead of time what that included. Bride said she wanted a more detailed design but later said she couldn't afford more, maybe she forgot the cake was different from what she wanted to order but didn't actually order.

As for the flowers we provided pins but again bride wanted different pins, I offered to go get "fancier pins but no one could come up with the money" Bride's lack of planning suddenly became my problem!?
Wedding cake ordered was smaller than what we gave her, as a perk we often give free upgrade of our cakes. Flowers for the cake were also upgraded and rose petal given for free something else that was not ordered.

Bride did say she got a good value for the money..... definitely, we worked a special price for that ended up being less than Publix. On top of the amazing price she received there were also several free perks given; free grooms cake, extra flowers for wedding cake, free rose petals that were added to the cake table. Strange how so many nice perks given to this bride were not mentioned only what she perceived as an issue. Guess no good deed goes unpunished.

We keep all our orders accessible on-line and in a printed file. Perhaps bride last her copy, we always confirm orders the week of the wedding, bride knew what she was getting and what she had ordered. To all future brides; please keep your paperwork so you can refer back on what you actually order. Planning your special event is a big job make it easier on yourself by being organized.

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