130x130_sq_1290905022094-sugarcakes
(9)

SUGAR

Norman , OK
CONTACT US
CONTACT US

LOCATION

230 W. Gray St., Norman, Ok, 6900 N. Western Ave., OKC, Ok
Norman, OK US 73069 (map)

PHONE

405-701-3598

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

We like to have fun and come up with unique and playful designs for our delicious cakes. We have lots of pictures to choose from or you can tell us what you want. We can custom design a... Read more
We like to have fun and come up with unique and playful designs for our delicious cakes. We have lots of pictures to choose from or you can tell us what you want. We can custom design a cake just for you! Also check out our adorable ready to go cakes and cupcakes in store daily!

Located in:
NORMAN
230 W. Gray St.
(405) 701-3598

OKLAHOMA CITY
6900 N. Western Ave.
(405) 286-0058

Wedding cakes, grooms cake, birthday cakes, shower cakes, cupcakes and all special occasions!! Read less
Wedding Cake

PHOTOS

130x130_sq_1290905371032-goldribbonsbowscake
130x130_sq_1290905369079-cattailslokiphoto
130x130_sq_1290905373563-orangevinesandflowers
130x130_sq_1290905375266-.flowersdrapesweb
130x130_sq_1290905376672-.paintedtilesweb
130x130_sq_1290905378016-.ribbonsflowersweb
130x130_sq_1290905379454-.tiffanystackcakeweb

INFO FOR WEDDING CAKE

Besides cakes, what other types of desserts do you provide?
Cupcakes, Groom's Cake
What additional services do you provide?
Consultations, On-site Delivery, On-site Setup, Tastings
What dietary needs can you accommodate?
Gluten Free, Vegan
Do you provide customary cakes, such as Croquembouche?
No
Are you licensed by the state health department?
Yes

REVIEWS

3.1
out of 5.0
3.0/5.0
3.1/5.0
3.3/5.0
3.1/5.0
3.2/5.0
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angela
Wedding:
7/7/2012
4.2/5.0
Cakes taste AMAZING. Our wedding cake was well made and pretty but looked nothing like what we discussed and wanted. My advice is if you use them, have a 2nd meeting to clarify the way you want it too look. Over all great people and GREAT taste.
Services Used: Wedding Cake
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Curtis
Wedding:
5/19/2012
0.0/5.0
During my recent wedding on May 19th in Oklahoma City, I purchased a cake from Sugar bakery which ultimately arrived incomplete and with many flaws. Additionally, I ordered a second cake in which I didn't get what I ordered at all. In my dealings with this bakery to get help fixing the cake (day of my wedding) and subsequently attempting to get my money back following the wedding, I was treated extremely rudely by the owner Christy, and their salesperson Josh. I was ignored, cursed at and ultimately, I paid money for a service I didn't receive.

I urge you to please consider removing this bakery from your search. Also please note that they are rated less that 50% on urbanspoon.com, and have multiple different aliases on other ratings websites, including this one, to avoid negative reviews their customers have written. If you do happen search around, you'll notice that the same positive reviews appear multiple times on different websites...sounds fishy huh? Don't put yourself through the pain of dealing with these classless people, they just want your money.
Services Used: Wedding Cake
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jbrooks11
Wedding:
11/26/2011
4.6/5.0
Sugar made both of our cakes. The Bridal cake was tiered with buttercream frosting (no fondant) and the grooms cake had fondant. Both cakes turned out just as we requested. I didn't have any problems contacting them (and did so about 5-7 times during the process to tweak our design and flavors). They responded quickly and were always friendly and helpful.

The cake tasted great! Our favorite was the Strawberry...so tasty! The only issue we had was the extra cake we ordered was supposed to be white wedding but they made it chocolate...not a big deal at all (I didn't even know about it until my mom told me the next day) but some people may have been upset about that. However, it was no big deal to us and I would definitely work with them again. They do beautiful work and the cake was delicious.

Thank you Sugar!
Services Used: Wedding Cake
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Chelsea
Wedding:
11/19/2011
5.0/5.0
Sugar did a fabulous job on our wedding and grooms cakes! The cakes were beautiful and tasted fantastic! During our consultation and cake tasting we were able to describe what we were looking for to the owner and she sketched them out for us to see. All of the flavors that Sugar has to offer are delicious, but our final choices were spicy carrot, chocolate chip fudge, and strawberry. I can't wait to order another cake from Sugar!
Services Used: Wedding Cake
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Kelli
Wedding:
7/9/2011
5.0/5.0
I had a tiered cupcake wedding cake. Everyone loved the cupcakes! They were easy to serve and perfect for a daytime wedding. Sugar did an amazing job.
Services Used: Wedding Cake
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Sharee F.
Wedding:
5/14/2011
2.9/5.0
Sugar did both our wedding cake and groom's cake for our wedding and the cakes themselves were amazing and delicious. They were exactly what we had asked for and we only had a couple slices of cake left and we had purposely ordered extra so that should attest to the quality and taste of their creations.

The only thing that we didn't like about this vendor was that they were impossible to get in touch with after we had ordered our wedding cake. We decided to do a groom's cake a little later one once my husband had decided on what he wanted, it took them 3 months before we could get anyone to return our call or email. It was always so and so is out of the office I will have her call you back and it just never happened.

So once we got them to talk about the groom's cake, my husband wanted to try 2 flavors they didn't have when we did our wedding cake tasting, we were told just call ahead of time to make sure we have the flavor for you to try. We did that and they said we don't have it this weekend but we will write it down and make sure that we have it next weekend for you, so luckily we called before we went the following weekend because when we called they said they had it but then called right back to say no they didn't, this happened twice before my husband decided to just go with the one we had tasted already.

So the short story is if you want a delicious and amazing looking cake they are the best, but on the business side of things they aren't so great and it caused a lot of stress and frustration in the planning process and us joking that we hoped they would remember to deliver the cakes on the wedding day. But if you can handle that added stress or excitement as some would call it then you won't find a better cake artist who also makes their creations delicious.
Services Used: Wedding Cake
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Anonymous
Wedding:
2+ years ago
1.2/5.0
My wedding was perfect. Except for my cake. I'm not really sure what went wrong, but it was nothing that I asked for. I have to say that I had a horrible experience with them. Very unprofessional. I wish I would have gone a different direction.
Services Used: Wedding Cake
Bg20
Anonymous
Wedding:
2+ years ago
0.5/5.0
I chose Sugar for my wedding because I knew the owner from working at Sunglass Hut and I wanted to support their business. My wedding was a formal military wedding with over 200 people. We ordered a wedding cake, a groom's cake and a sheet cake (for the extra guests). Throughout the ordering process we never got a clear price quote. It was difficult to get in contact with the bakery, but since we live out of town it never set off any warning bells for us.
On the day of our wedding the cake was dropped off by a delivery person who deposited the cakes at our reception hall and left without checking with any of the reception staff...this was the beginning of the train wreck. We arrived to find a wedding cake with a large unsightly crack in the fondant on the left side of the cake and the bow(the only decoration) was literally falling off. It was being held on with a toothpick!!! By the time the wedding started the bow had completely fallen off the cake; no one even tried to fix it because it was so poorly secured the first time it would have just made it worse. My husband called and demanded that someone return and fix the cake...the Sugar employee Josh said someone would come back. No one ever came. LIE number 1. The second problem was the grooms cake. I ordered a carved cake in the form of the plane my husband flys...we got a sheet cake with a laminated picture of what I had given them to design the cake. If I had wanted that I would have gone to Wal-Mart...probably wouldve gotten better help there too. LIE number 2.
The Monday after the wedding my husband called again to inform management (he spoke to Josh) that no one had fixed the cake and that our order was incorrect and we wanted our money back for the grooms cake. They charge more for a "carved" cake. After discussing these issues we were supposed to get a call back from the manager...we never did. He called 2 more times giving a week in-between calls with no response. Finally I had one of my bridesmaids give it a try. This is where it got interesting.
My bridesmaid brought up the same issues and the fact that Sugar was ignoring us. The same employee, Josh, was still not forthcoming with any solution so my friend finally pointed out that we had been ignored for over 3 weeks. When she brought up the grooms cake she pointed out the fact that we had been lied to. This flustered the employee to the point that he said quote: "hold on, just let me f*cking figure this out." he immediately realized he had done wrong and offered us 100 dollars back for the grooms cake. All we really wanted was an apology for messing up our wedding day
As of writing this, almost another two weeks later, we still haven't received either an apology or a check for the extra money we paid for a "carved" cake. I expected more from a bakery recommended directly by the owner's friend. I would only employ Sugar if you enjoy crap service, getting lied to, being cursed at by their staff and overpaying for a product. Do yourself a favor and pass on this business, it's worth your time to find somewhere else. They only care about your money, which they will want up front.
Services Used: Wedding Cake

MAP

 
230 W. Gray St., Norman, Ok, 6900 N. Western Ave., OKC, Ok, Norman, OK 73069 See On Map
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