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Sumac Room Catering

Appleton , WI
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Appleton, WI US (map)

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Catering

REVIEWS

1.8
out of 5.0
2.0/5.0
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Anonymous
Wedding:
Recently Married
1.8/5.0
I had really high hopes for the catering for my wedding. Unfortunately, this was a major disappointment to me and my family. So many things were forgotten or changed on the day of the wedding that were not part of the contract. However, it was hard to focus on those things when my husband and I didn't enjoy the meal at all. The food was even different than I ordered. She had cooked a meal for us that we had LOVED for our trial - this meal was nowhere to be found at the wedding. The caterer and I have different definitions of the food being ready on time for 5pm dinner - it was in the buffet warming trays, but everything was cold and the meat was undercooked for at least the first 75 guests (I had a 150 guest wedding).

The food was organic, which was great, but the professionalism and organization standard was very low. The caterer was even rude to my parents on the day of the wedding as they tried to figure out what was going on. If I would have known it would have been so stressful for my family, and the food so mediocre for my guests, I would have gone with another caterer.

This company does do CSA's and I'm sure they're wonderful. I just think they need to take a step back and reorganize before doing another wedding/event.
I had really high hopes for the catering for my wedding. Unfortunately, this was a major disappointment to me and my Read more...
I had really high hopes for the catering for my wedding. Unfortunately, this was a major disappointment to me and my family. So many things were forgotten or changed on the day of the wedding that were not part of the contract. However, it was hard to focus on those things when my husband and I didn't enjoy the meal at all. The food was even different than I ordered. She had cooked a meal for us that we had LOVED for our trial - this meal was nowhere to be found at the wedding. The caterer and I have different definitions of the food being ready on time for 5pm dinner - it was in the buffet warming trays, but everything was cold and the meat was undercooked for at least the first 75 guests (I had a 150 guest wedding).

The food was organic, which was great, but the professionalism and organization standard was very low. The caterer was even rude to my parents on the day of the wedding as they tried to figure out what was going on. If I would have known it would have been so stressful for my family, and the food so mediocre for my guests, I would have gone with another caterer.

This company does do CSA's and I'm sure they're wonderful. I just think they need to take a step back and reorganize before doing another wedding/event. Read less
Services Used: Catering

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