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Superb Cuisines

Gaithersburg , MD

LOCATION

Gaithersburg, MD US 20877 (map)

PHONE

202-587-5778
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Superb Cuisines is a full service catering and event planning company offering a wide range of services from complete event planning and execution to private, corporate, and production... Read more
Superb Cuisines is a full service catering and event planning company offering a wide range of services from complete event planning and execution to private, corporate, and production catering services. Our team not only creates custom menus to meet each client’s taste and requirements – we provide services that extend far beyond the kitchen.

Our creative staff works passionately to ensure that the experience of an unforgettable event goes beyond our innovative menus – providing you with guidance throughout the myriad of decisions faced in planning and producing an event. Our entire staff is meticulous about every detail involving menus, location, presentation, ambiance, theme and decoration. Whatever kind of event is proposed, our team will pull it off in style.

We work with you every step of the way, from arranging the perfect location, to creating the appropriate theme, ambiance, and menu – adding just the right touches from start to finish. We understand the importance of embracing vision of our client’s special day. It is our goal to deliver amazing food – presented with beauty and elegance.

Our passion for food and commitment to excellence, paired with personalized, friendly and professional service will make your event memorable and Superb!

Our founder and CEO, Keula Binelly originally opened her first restaurant in 2002. A native of Brazil, she credits her success to her eye for design, creativity, love for food, hard work, and passion for people and life. She has successfully operated businesses in the fashion and beauty industries, but food is her passion and founding Superb Cuisines was her dream come true.

“I’ve been cooking since I was 10 years old. I learned from my Mother, and before long I was making most of our family meals”, said Keula. She has a Bachelors of Administration in Business, from the FMU (Faculdades Metropolitans Unidas) in Sao Paulo, SP, Brazil. Her entrepreneurial spirit and love of cooking brought her to the U.S., where she worked for many of the region’s best caterers. She founded Superb Cuisines in 2006. “I wanted to create a company with a heart – where excellence in food, presentation, and service all came together – where every customer was our #1 priority – where every event was Superb!” she said.

In the beginning, she did just about everything herself – booking events, event planning, menu selection and preparation, table setup – everything. “What’s the term – chief cook and bottle washer?” Keula said, “that was me!”. Four short years later – things sure have changed. “We do events for the Washington Wizards, U.S. Capitol, Department of Homeland Security (DHS), Organization of American States (OAS), many of Washington DC’s largest corporations, and of course every wedding we do today is our highest profile customer!” said Keula. When asked where Superb Cuisines get most of their new customers, she said “that’s easy – referrals and word of mouth – just look at our list of testimonials”.

Keula has assembled a talented Executive Staff that shares her passion for great food, presentation, and customer service. “We have an amazing team” she said. “and we just keep getting better and better!”. Read less
Catering

REVIEWS

4.6
out of 5.0
4.7/5.0
4.6/5.0
4.6/5.0
4.6/5.0
4.7/5.0
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Private User
Wedding:
9/1/2014
5.0/5.0
When I started calling caterers for quotes, I immediately knew Superb Cuisines was the one! Keula Binelly, the owner, was the only one who made an effort to design a flexible menu that met my style and price range. She "got" me in that she understood the vibe I was going for and had perfect recommendations for food. When I did a tasting of my menu at her home, I was blown away by how amazing everything was- so flavorful and delicious! Superb Cuisines exceeded every expectation I had for a caterer, and made the process as simple and affordable as possible for me.
When I started calling caterers for quotes, I immediately knew Superb Cuisines was the one! Keula Binelly, the owner, was Read more...
When I started calling caterers for quotes, I immediately knew Superb Cuisines was the one! Keula Binelly, the owner, was the only one who made an effort to design a flexible menu that met my style and price range. She "got" me in that she understood the vibe I was going for and had perfect recommendations for food. When I did a tasting of my menu at her home, I was blown away by how amazing everything was- so flavorful and delicious! Superb Cuisines exceeded every expectation I had for a caterer, and made the process as simple and affordable as possible for me. Read less
Services Used: Catering
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Private User
Wedding:
4/11/2014
4.9/5.0
The food was excellent!! Keula is very easy to work with.
The food was excellent!! Keula is very easy to work with.
The food was excellent!! Keula is very easy to work with. Read less
Services Used: Catering
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Thomas
Wedding:
10/5/2013
5.0/5.0
I loved Keula and her team. The food was fantastic and the service was top notch. Her fudge dessert was probably the best thing I have ever tasted in my life. She will be hired for every event that I need catering for in the future.
I loved Keula and her team. The food was fantastic and the service was top notch. Her fudge dessert was probably the best Read more...
I loved Keula and her team. The food was fantastic and the service was top notch. Her fudge dessert was probably the best thing I have ever tasted in my life. She will be hired for every event that I need catering for in the future. Read less
Services Used: Catering
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Anonymous
Wedding:
2+ years ago
4.9/5.0
Absolutely fantastic service and setup! We could not be more please by choosing Superb Cuisines!
Absolutely fantastic service and setup! We could not be more please by choosing Superb Cuisines!
Absolutely fantastic service and setup! We could not be more please by choosing Superb Cuisines! Read less
Services Used: Catering
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Synthia
Wedding:
7/20/2012
0.5/5.0
I secured Superb cuisines with a deposit in June of 2012. Our relationship was over July, 2012. Thank God I never used her for my wedding... You shouldn't either... Here is why:
Keula Binnely at Superb cuisines is definitely and unfortunately the most unprofessional person I've dealt with as I plan my wedding for October 2012. DO NOT BE MOVED by all her testimonials. After securing her with a deposit of $2464.50 I was still unable to get information which I requested from her for weeks. Simple stuff like cake and vegetarian options to finalize my menu. Everything she was supposed to do, she either never did or she was so late it was embarrassing for me having picked her and her company. It was almost like a slap in the face for me, or an annoying "I TOLD YOU SO" ringing in my head every time she failed to do what she said. A reminder that I was going to keep nagging Keula constantly to get her to do what she says.
I at times had to contact the decorator that referred me to Keula to get in contact with her. Once we did speak it was a bunch of excuses... and whoa is me which I dealt with as I had already paid a deposit which I knew was non refundable so I did what I could to maintain at least friendly conversation.
She cancelled a meeting and was working her way into not showing up for the rescheduled one as she put the time down in her calendar wrong... and never called me to confirm as I had requested. She totally wasted my time. I call her, clearly annoyed I tell her that I've lost patience and have no confidence in her company to which in my opinion any business owner would recognize their mistakes and try to come out with a satisfied customer in the end. I was annoyed, as any other customer would have been at her lack of commitment to my wedding, her lack of attention to detail, her lack of customer service. I figured she would shut me up by showing me GREAT customer service and GREAT FOOD with a GREAT experience to match. But you know what Keula Binnelly did? She proceeded to tell me that I must have something going on that I am "taking out" on her. I explained to her that my demeanor came as a response to her unprofessionalism basically. Her lack of commitment as I stated before and her non-chalant attitude to my concerns. She started to tell me about all her testimonials... I asked her to point out an instance in our relationship when she could say I received that experience... And of course there was no reply... She ended up suggesting that I take my monies back and work with someone else to which I almost jumped out of my chair in happiness as her deposits are non refundable. This conversation was had on 7/5/12. I called her back the next week Friday 7/13 as she stated it would take 3-4 biz days. Today is 7/20 and I do not have my money yet. Her quote was significantly less than other caterers in the area, but think about it... Do you wanna pay someone thousands to give you the run around leading up to a date such as your wedding?!?! If I could give her negative stars I would...
I secured Superb cuisines with a deposit in June of 2012. Our relationship was over July, 2012. Thank God I never used her Read more...
I secured Superb cuisines with a deposit in June of 2012. Our relationship was over July, 2012. Thank God I never used her for my wedding... You shouldn't either... Here is why:
Keula Binnely at Superb cuisines is definitely and unfortunately the most unprofessional person I've dealt with as I plan my wedding for October 2012. DO NOT BE MOVED by all her testimonials. After securing her with a deposit of $2464.50 I was still unable to get information which I requested from her for weeks. Simple stuff like cake and vegetarian options to finalize my menu. Everything she was supposed to do, she either never did or she was so late it was embarrassing for me having picked her and her company. It was almost like a slap in the face for me, or an annoying "I TOLD YOU SO" ringing in my head every time she failed to do what she said. A reminder that I was going to keep nagging Keula constantly to get her to do what she says.
I at times had to contact the decorator that referred me to Keula to get in contact with her. Once we did speak it was a bunch of excuses... and whoa is me which I dealt with as I had already paid a deposit which I knew was non refundable so I did what I could to maintain at least friendly conversation.
She cancelled a meeting and was working her way into not showing up for the rescheduled one as she put the time down in her calendar wrong... and never called me to confirm as I had requested. She totally wasted my time. I call her, clearly annoyed I tell her that I've lost patience and have no confidence in her company to which in my opinion any business owner would recognize their mistakes and try to come out with a satisfied customer in the end. I was annoyed, as any other customer would have been at her lack of commitment to my wedding, her lack of attention to detail, her lack of customer service. I figured she would shut me up by showing me GREAT customer service and GREAT FOOD with a GREAT experience to match. But you know what Keula Binnelly did? She proceeded to tell me that I must have something going on that I am "taking out" on her. I explained to her that my demeanor came as a response to her unprofessionalism basically. Her lack of commitment as I stated before and her non-chalant attitude to my concerns. She started to tell me about all her testimonials... I asked her to point out an instance in our relationship when she could say I received that experience... And of course there was no reply... She ended up suggesting that I take my monies back and work with someone else to which I almost jumped out of my chair in happiness as her deposits are non refundable. This conversation was had on 7/5/12. I called her back the next week Friday 7/13 as she stated it would take 3-4 biz days. Today is 7/20 and I do not have my money yet. Her quote was significantly less than other caterers in the area, but think about it... Do you wanna pay someone thousands to give you the run around leading up to a date such as your wedding?!?! If I could give her negative stars I would... Read less
Services Used: Catering
Superb Cuisines responded with the following comments:

Dear prospective clients, friends, colleagues and businesses partners – first and foremost, I want to be clear – we never met Synthia and she never used our service. We (actually I) decided that we were not a good match for each other. We (actually I) elected to refund her the deposit, wish each other well, and go our separate ways.

As a fast growing company, I had a bad a (bad) feeling that this would happen one day – where we’d have to face something like this.

A few years ago I attended an ISES (International Society Event Site) meeting in DC were a lot of the pros in our industry meet and network. We had some of the biggest caterers, event planners, and florists in the DC area speaking about just this subject – How to achieve 100% customer satisfaction and how to deal with bad reviews (whether legit or not).

The consensus was that (unfortunately) in our business, you can’t make everyone happy forever. Some how, some day, something may go wrong, someone will get emotional, someone will write you a bad review. Sure, we are all human and mistakes can happen – but the other absolute is that there are some people in this world that you just can’t make happy.

I was disappointed to see Synthia’s review – not because I don’t want feedback – positive or negative – but because it was just so misleading and well – wrong.

So please take a few moment to hear my side of this sad story.

I am Keula Binelly the owner of Superb Cuisines and I pride myself that Superb Cuisines was founded to be a company with a heart. The core attitudes and beliefs that shape our approach to all aspects of our business are to give people more than they expect, to autograph our work with excellence, and to provide service to the customer above all else. We are sincere, committed and passionate about what we do.

We have been working really hard to grow our business through word-of-mouth and referrals. We have built an incredible reputation in the DC metro area. We constantly receive “love letters” – messages from our clients bragging about our work ethic and attitude. If you want to know what our customers things about us – check out our client testimonials at http://www.superbcuisines.com/clienttestimonials-washington-dc-catering-bethesda-md-catering-rockville-md-catering-gaithersburg-md-catering-arlington-va-catering-alexandria-va-catering-reston-va-catering-wedding-catering-corporate/

You can also look at the ~40 great reviews we have here on Weeding/Event Wire – of course except for Synthia’s.

I would like to state again that we never met Synthia and we never had the opportunity to work with her. She was referred to us this year by a long time business associate and event planner Nijiama Smalls with Le Fabuleux Events, who we have done several events for in the past 7 years. We have worked very close with Nijiama – referring business to each other successfully for all these years.

I understand that planning your wedding can be very stressful – especially when (in Synthia’s case) you wait until 3 months before the wedding to make very important decisions – like hiring a caterer, florist, and photographer. We always try our best to accommodate and help anybody that comes to us in this position, and we did the same with Synthia.

We sent her a wedding proposal within 3 days after we spoke with her on the phone – we found out later that Synthia was disappointed that she did not receive her proposal the same day. That said, the feedback from Nijiama was that she (Synthia) was very pleased with the proposal and she (Synthia) decided to move forward with us – asking us to save the date so we could begin preparations of her wedding. The first order of business was to refer a florist for her – since time was running fast.

The next few weeks were very – well, unpleasant. I had numerous phone conversations with Synthia that were very unprofessional and verbally abusive. There is never a reason to be rude with someone and there is never a reason to raise your voice with someone. We understand the stress of preparing for a wedding, but there must be a level of respect and professionalism in communication. That, unfortunately did not happen.

So, I soon came to the conclusion that we were not a good match for each other and I told Synthia that I felt she should find another caterer. Even though our policy states that deposits are non-refundable, I refunded her money, credited back on her credit card and communicated this with her - 10 days prior to her writing this review – what more can I say.

Since Synthia decided to get into the details of our meeting schedule, I wanted to set the record straight – more information than anyone needs I know, but our reputation is everything to us – so here goes …

We tried to accommodate Synthia’s needs, scheduling a meeting to do a walk-through of the venue. That morning I woke up very ill – with a fever, no voice, not good. The walkthrough was scheduled for 3pm and it was 9am. I called Synthia right after I woke up to ask her if we could reschedule. She wasn’t very sympathetic to my illness and after hearing her reaction on the phone I told her we will keep the meeting, but to please understand that I could be contagious. At that point she changed her mind – said she could tell how sick I was and that we could reschedule. She even wished me well and said “feel better” – good sign!

I let Synthia choose the reschedule date. Due to the July 4th holiday, she chose July 5th at the same place and same time 3:00pm. She asked that we confirm the meeting the next Monday – I said “no need to confirm” since I had my laptop with me (in bed) and had scheduled the meeting.

At 2pm on July 5th, my event coordinator and I were getting ready to leave to meet with Synthia when I receive a call – from Synthia – who proceeded to yell and scream at me that she never received a confirmation of our meeting on Monday. I explained to her that were on our way as planned and agreed. She proceeded to tell me that she would not be there at the meeting because we had not confirmed on Monday.

That was (at least) the third call with Synthia where I felt verbally abused. I knew at that point that we cannot work with her. We ended call and she called me back 10 minutes later. She said she wanted to meet over the weekend, but I had multiple weddings already scheduled and there was no way I was going to jeopardize my clients events for this. I told Synthia at that point that I felt we were not a good match, that she should find another caterer, that I would refund her deposit, that I wished her well, but that we could not be her caterer for her wedding.

We believe that money is a consequence of our work and commitment to our clients – its not the reason we’re in business. No amount of money is worth working in a hostile and abusive situation. We have a passion and love for Superb Cuisines and shines through in everything we do. We are very giving and humble and we want to help anyone as much as we can. We want to do business with people that want to do business with us. We wish Synthia all the best.

Sincerely,

Keula Binelly
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merilee
Wedding:
7/7/2012
4.8/5.0
Keula has an amazing staff and an ability to bestow confidence with the bride in the preformance of her team. The food is sooooooo amazing and the taste was consistent with the original tasting! the food displays were amazing, staff worked through scorching heat with many smiles....the guests were so appreciative....they didn't stop commenting on how wonderful it all was! The bride said it was like a fairytale which as the mother of the bride...a dream come true!
Keula has an amazing staff and an ability to bestow confidence with the bride in the preformance of her team. The food is Read more...
Keula has an amazing staff and an ability to bestow confidence with the bride in the preformance of her team. The food is sooooooo amazing and the taste was consistent with the original tasting! the food displays were amazing, staff worked through scorching heat with many smiles....the guests were so appreciative....they didn't stop commenting on how wonderful it all was! The bride said it was like a fairytale which as the mother of the bride...a dream come true! Read less
Services Used: Catering
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Clairisse
Wedding:
7/7/2012
5.0/5.0
Everyone said the food was excellent!
Everyone said the food was excellent!
Everyone said the food was excellent! Read less
Services Used: Catering
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I don't know where to begin to thank Superb Cuisines for the excellence of their services at our wedding... The team did an absolutely AMAZING job and we are so very deeply grateful! The food was truly delicious, the decorations were impeccable, and the staff had such a friendly and service-oriented attitude at every step of the afternoon and evening that I literally did not have a single concern in the world. (Considering that I am a professional event planner -albeit not weddings- and a perfectionist, that is a huge testament to the confidence I felt in them!) I was very impressed both by the excellence of their services, the tastiness of their food, and their flexibility in working with our budget. HIGHLY RECOMMENDED! :-)
I don't know where to begin to thank Superb Cuisines for the excellence of their services at our wedding... The team did Read more...
I don't know where to begin to thank Superb Cuisines for the excellence of their services at our wedding... The team did an absolutely AMAZING job and we are so very deeply grateful! The food was truly delicious, the decorations were impeccable, and the staff had such a friendly and service-oriented attitude at every step of the afternoon and evening that I literally did not have a single concern in the world. (Considering that I am a professional event planner -albeit not weddings- and a perfectionist, that is a huge testament to the confidence I felt in them!) I was very impressed both by the excellence of their services, the tastiness of their food, and their flexibility in working with our budget. HIGHLY RECOMMENDED! :-) Read less
Services Used: Catering
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Susan
Wedding:
6/17/2012
5.0/5.0
The food was excellent and beautifully presented. The staff was professinal, unobtrusive, and very friendly, relieving me of any worry or feeling of responsibility....which I normally would have experienced since the wedding was in my backyard! I would use Superb Cuisines for any event, large or small. THANK YOU, Keula and Co!
The food was excellent and beautifully presented. The staff was professinal, unobtrusive, and very friendly, relieving me Read more...
The food was excellent and beautifully presented. The staff was professinal, unobtrusive, and very friendly, relieving me of any worry or feeling of responsibility....which I normally would have experienced since the wedding was in my backyard! I would use Superb Cuisines for any event, large or small. THANK YOU, Keula and Co! Read less
Services Used: Catering
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Andrea
Wedding:
6/3/2012
5.0/5.0
The caterer was outstanding. From the first day we meet to the wedding. Every detail was perfect. Keula held my hand and helped with the whole wedding. She was always available by phone. Her suggestions made things perfect. The food was the best I have ever tasted. My guests keep sending me notes about the food. If you want the most amazing wedding give her a call
The caterer was outstanding. From the first day we meet to the wedding. Every detail was perfect. Keula held my hand and Read more...
The caterer was outstanding. From the first day we meet to the wedding. Every detail was perfect. Keula held my hand and helped with the whole wedding. She was always available by phone. Her suggestions made things perfect. The food was the best I have ever tasted. My guests keep sending me notes about the food. If you want the most amazing wedding give her a call Read less
Services Used: Catering
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terri
Wedding:
5/13/2012
5.0/5.0
Keula and her staff were amazing from day 1 of working with her. My fiance, now husband, called Keula after a family member recommened her so highly. She made me feel like the only bride on her schedule every time we met. Keula was so prompt in responding to my emails and my calls, only one of the many calls I made to her went to voicemail and she called me back within 10minutes of leaving the message; in planning our wedding of 220 people, that type of service was priceless. Keula and her team added a spark to our wedding. The food was outstanding and the presentation far exceeded our expectaions. It was a joy to work with Keula, her talents and abilties allowed me to fully enjoy the planning process. I highly recommmend her and everyone at Superb Cuisines!!
Keula and her staff were amazing from day 1 of working with her. My fiance, now husband, called Keula after a family Read more...
Keula and her staff were amazing from day 1 of working with her. My fiance, now husband, called Keula after a family member recommened her so highly. She made me feel like the only bride on her schedule every time we met. Keula was so prompt in responding to my emails and my calls, only one of the many calls I made to her went to voicemail and she called me back within 10minutes of leaving the message; in planning our wedding of 220 people, that type of service was priceless. Keula and her team added a spark to our wedding. The food was outstanding and the presentation far exceeded our expectaions. It was a joy to work with Keula, her talents and abilties allowed me to fully enjoy the planning process. I highly recommmend her and everyone at Superb Cuisines!! Read less
Services Used: Catering
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Irene
Wedding:
2/18/2012
5.0/5.0
I cannot express how much I appreciate everything Keula and her team did for me. I was so stressed out about the whole wedding but Keula took care of everything. Everything went smoothly and she absolutely exceeded my expectations. The food was fabulous and the overall service was amazing. I will definitely use her services next time...maybe for a baby shower! :-)
I cannot express how much I appreciate everything Keula and her team did for me. I was so stressed out about the whole Read more...
I cannot express how much I appreciate everything Keula and her team did for me. I was so stressed out about the whole wedding but Keula took care of everything. Everything went smoothly and she absolutely exceeded my expectations. The food was fabulous and the overall service was amazing. I will definitely use her services next time...maybe for a baby shower! :-) Read less
Services Used: Catering
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Mattie
Wedding:
8/28/2010
5.0/5.0
Keula was a pleasure to work with - she was so professional that both of my event coordinators remarked how organized she was. She made very creative suggestions for the food and drinks to go along with my wedding theme and kept everything in my budget. Perhaps the best part was how fantastic everything looked! Keula really has a flair for making her food displays look absolutely beautiful. I would definitely recommend her services to anyone who wants to have their event catered with delicious food that looks and tastes wonderful.
Keula was a pleasure to work with - she was so professional that both of my event coordinators remarked how organized she Read more...
Keula was a pleasure to work with - she was so professional that both of my event coordinators remarked how organized she was. She made very creative suggestions for the food and drinks to go along with my wedding theme and kept everything in my budget. Perhaps the best part was how fantastic everything looked! Keula really has a flair for making her food displays look absolutely beautiful. I would definitely recommend her services to anyone who wants to have their event catered with delicious food that looks and tastes wonderful. Read less
Services Used: Catering
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madonna
Wedding:
8/21/2010
5.0/5.0
We had a cocktail wedding reception for about 70 friends and family members. Superb Cuisines did a fantastic job with the food. Keula designed a menu around our Caribbean theme and we still get compliments 2 years later on how great the food was. The entire staff at Superb Cuisines were polite and professional and I would hire them again without hesitation.
We had a cocktail wedding reception for about 70 friends and family members. Superb Cuisines did a fantastic job with the Read more...
We had a cocktail wedding reception for about 70 friends and family members. Superb Cuisines did a fantastic job with the food. Keula designed a menu around our Caribbean theme and we still get compliments 2 years later on how great the food was. The entire staff at Superb Cuisines were polite and professional and I would hire them again without hesitation. Read less
Services Used: Catering
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Anonymous
Wedding:
2+ years ago
4.0/5.0
Superb Cuisines went above and beyond on the day of my wedding. The buffet table was beautifully decorated with table cloths, flowers and decor that matched my wedding colors. The service was professional and exceeded my expectations.
Superb Cuisines went above and beyond on the day of my wedding. The buffet table was beautifully decorated with table Read more...
Superb Cuisines went above and beyond on the day of my wedding. The buffet table was beautifully decorated with table cloths, flowers and decor that matched my wedding colors. The service was professional and exceeded my expectations. Read less
Services Used: Catering
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A
Wedding:
9/5/2009
5.0/5.0
Superb Cuisines presented delicious food elegantly. Keula worked with us so we could remain true to our budget, but the food and service were so wonderful one would have thought we had unlimited funds. I received many, many compliments. I wouldn't hesitate to use this caterer again for any function.
Superb Cuisines presented delicious food elegantly. Keula worked with us so we could remain true to our budget, but the Read more...
Superb Cuisines presented delicious food elegantly. Keula worked with us so we could remain true to our budget, but the food and service were so wonderful one would have thought we had unlimited funds. I received many, many compliments. I wouldn't hesitate to use this caterer again for any function. Read less
Services Used: Catering
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