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superior shores resort and conference center
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7 Reviews
Address:
two harbors, mn, MN US
Categories:
 
 
 
3.0 
(3.1/5.0)
 
Quality of Service 
(3.2/5.0)
 
Responsiveness 
(2.7/5.0)
 
Professionalism 
(3.1/5.0)
 
Value 
(3.1/5.0)
 
Flexibility 
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Sara
Wedding:
6/8/2013
 
4.3 out of 5.0
Great food and venue place, amazing rooms
Services Used: Catering, Wedding Venue
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Jill
Wedding:
5/19/2012
 
0.8 out of 5.0
What an aweful experience. Where do I begin? The Monday before my Friday wedding the event coordinator emailed me to tell me she was walking out the door to go out of town on vacation that someone else who I had never talked to before would be handling my wedding. When I got to the resort they did not have rooms for our children, our best man nor my parents reserved that we booked months ago. Prices for the rooms were not what we were told and what was in the contract. Candles were not set up. Cake stand was used that I told them I did not want used for my reception. When they removed my cake from it the tiers seperated and cake looked aweful by the reception time. They took my cake and cut it up and served it before the my groom and I had the chance to cut it so they had to piece it back together so we could have pics made of us cutting the cake. I requested a certain wine be in ice buckets for the wedding party, the ice bucket was set up with ice but not one bottle of wine was in there. My chairs for the ceremony were not set up as was written in the contract. Tables for the sand ceremony were not set up as written in the contract. They charged my parents for their suite when Jon and I told them we were handling the parent's rooms and had already paid them for it. After some of the employees got off of work they were helping themselves to our bar. Yes, workers crashed the wedding and were dancing! I had to ask them to leave. The food was good and the servers did a good job. The location is beautiful on the beach but honestly there are many more places/resorts along the north shore that are much nicer. I was so disappointed in Superior Shores Resort. I have been going there for years and it was a special place to my fiance and I before our wedding but I can't say that we will ever go back!
Services Used: Wedding Venue
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Jessica
Wedding:
8/27/2011
 
4.6 out of 5.0
Superior Shores did an excellent job with helping me plan my wedding from a distance. Ryan was fantastic at answering my questions and making sure everything I needed was done. My ceremony on the beach was beautiful, the food was FANTASTIC! Everyone raved about how it was the best wedding food they have had, especially for a buffet. My guests had a great stay at the resort and so did we! If you are looking for a destination wedding on the north shore, I highly reccommend them!
Services Used: Catering, Wedding Venue
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Shawn
Wedding:
9/26/2009
 
2.9 out of 5.0
Venue was especially beautiful. We did a lot of the prep work though, bring in most of the decorations. If you looking for a place that supplies everything Superior shores is not it, if you just want a beautiful place to get married and do the leg work yourself it's awesome. If your a planner and have everything organized, no problem. Cheap venue to start with, but nickle and dime you to death for everything else. You have to use all their catering, which includes all food, drink, alcohol, etc. Food was delicious, normally buffet style food is not that memorable but this was great. Coordinator was very helpful and prompt, staff not so much.
Services Used: Wedding Venue
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brighteyes08
Wedding:
8/2/2008
 
5.0 out of 5.0
We stayed here for my bachelorette party! This was a great place for a getaway with my girls because it was within driving distance so it made it easy for everyone to be able to go, and it was more special than just driving downtown to a bar for one night. We spent the weekend on the lake and hiking the beautiful trails at some of the parks...and at night we hung out in our room--we had a suite and it had a kitchen so we were able to cook meals in our room and it was really nice to have that option. The room also had a big whirlpool tub in it and enough space for all of us with a pull-out couch. We all had a great time and it's a great place to relax!
Services Used: Wedding Venue
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jennifer
Wedding:
5/16/2008
 
2.7 out of 5.0
i enjoyed myself very much but we ended up doing a good chunk of the setup and the ceremony was supposed to be outside and when it began to rain they seemed to have no idea what they were doing. and they were supposed to have a backup plan. i was not real impressed with how prepared they were for us. not sure if i would do it there again if i had a do over. normally love this place for a vacation but just was not impressed this time!
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
 
0.9 out of 5.0
If it wasn't for the location of the venue, I would not have had my wedding at Superior Shores Resort. It was not easy to plan due to the lack of response time on emails. Prices were raised on us one month before our wedding date. The day of was actually pleasant because I worked with a different person. The rules that kept popping up while trying to plan the wedding made it very difficult. The staff at the front desk needs to be trained in on their jobs again. Our guests had to call multiple times to make/confirm reservations/rates. Our guests complained they didn't get the "discounted" rates, they had argue with the front desk about getting the correct price. All around a frustrating planning experience, but our wedding was perfect! I'm only recommending this place because of the location, the staff on the other hand could use some training in multiple areas.
Services Used: Wedding Venue
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