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Susan Gilbert Photography

Lewisville , TX
CONTACT US
CONTACT US

LOCATION

1622 winter park lane
Lewisville, TX 75077 US (map)

PHONE

214-725-4539

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Photography

INFO FOR PHOTOGRAPHY

What primary photographic style do you identify with?
Contemporary, Photojournalism, Traditional / Posed
What do your packages include?
Albums, Custom Graphic Design, Digital Files, High Resolution Images, Proof CD of All Images
Do you have liability insurance?
Yes

REVIEWS

3.7
out of 5.0
3.9/5.0
3.2/5.0
3.5/5.0
4.0/5.0
3.8/5.0
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Tara
Wedding:
8/30/2014
5.0/5.0
As soon as I got engaged, the first "vendor" I wanted to find was my photographer. I LOVE pictures and I knew going into it that I wanted someone who could capture everything we felt and stood for on the biggest day of our lives.

My fiancé and I are in our 20's and footing the bill for our wedding, so we didn't have a huge budget to work with. I was so worried that I wouldn't be able to find a photographer that I thought was "good enough". That is, until my bestfriend/MOH recommended Susan to me. She told me she was following her on Facebook and her pictures were amazing. I immediately went to her page and thought there's no way we can afford her, she's THAT good. But luckily, she had the perfect package that fit our needs and was surprisingly within our budget!

Our wedding was August 30th, I can rest assured that our pictures will be fantastic and represent exactly who we are. Traveling full time means we have friends all over the country who weren't able to attend our wedding, and I've told each and every one of them that they will feel like they were there through our pictures, thanks to Susan! :)

Susan was a lifesaver on our wedding day! She helped keep everything going according to plan and had such a great system that made family pictures super fast. She even bustled my dress! She has such a great fun personality while still being super professional. Photography is clearly her passion, and she is AMAZING at it.

I have nothing but good things to say about her and I KNOW for a fact I could not have made a better choice! She is fantastic!
As soon as I got engaged, the first "vendor" I wanted to find was my photographer. I LOVE pictures and I knew going into Read more...
As soon as I got engaged, the first "vendor" I wanted to find was my photographer. I LOVE pictures and I knew going into it that I wanted someone who could capture everything we felt and stood for on the biggest day of our lives.

My fiancé and I are in our 20's and footing the bill for our wedding, so we didn't have a huge budget to work with. I was so worried that I wouldn't be able to find a photographer that I thought was "good enough". That is, until my bestfriend/MOH recommended Susan to me. She told me she was following her on Facebook and her pictures were amazing. I immediately went to her page and thought there's no way we can afford her, she's THAT good. But luckily, she had the perfect package that fit our needs and was surprisingly within our budget!

Our wedding was August 30th, I can rest assured that our pictures will be fantastic and represent exactly who we are. Traveling full time means we have friends all over the country who weren't able to attend our wedding, and I've told each and every one of them that they will feel like they were there through our pictures, thanks to Susan! :)

Susan was a lifesaver on our wedding day! She helped keep everything going according to plan and had such a great system that made family pictures super fast. She even bustled my dress! She has such a great fun personality while still being super professional. Photography is clearly her passion, and she is AMAZING at it.

I have nothing but good things to say about her and I KNOW for a fact I could not have made a better choice! She is fantastic! Read less
Services Used: Photography
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Jenny
Wedding:
2/15/2014
0.8/5.0
Do not hire her!!! She never was on time , had lots of excuses, always hurt, sick, dog died, accident, out do town etc etc she was very unprofessional and I would NEVER recommend her to anyone. She never even showed up to my rehearsal and dinner that was in her contract that she signed . It's 6 months later ands we just now got our picture and per her contract durning none wedding seasons it's faster to get photos back but yet durning wedding season she still promises to have your pictures fast and she can't abide by her contract. I would never hire her for anything. She didn't get any picture of my husband getting ready, was supposed to be with me all day of my wedding and didn't show up till 3 hours before and missed me getting my hair done etc and my bridesmaids. She was grumpy at my wedding towards to bridesmaids, groomsmen and other guests.
Do not hire her!!! She never was on time , had lots of excuses, always hurt, sick, dog died, accident, out do town etc etc Read more...
Do not hire her!!! She never was on time , had lots of excuses, always hurt, sick, dog died, accident, out do town etc etc she was very unprofessional and I would NEVER recommend her to anyone. She never even showed up to my rehearsal and dinner that was in her contract that she signed . It's 6 months later ands we just now got our picture and per her contract durning none wedding seasons it's faster to get photos back but yet durning wedding season she still promises to have your pictures fast and she can't abide by her contract. I would never hire her for anything. She didn't get any picture of my husband getting ready, was supposed to be with me all day of my wedding and didn't show up till 3 hours before and missed me getting my hair done etc and my bridesmaids. She was grumpy at my wedding towards to bridesmaids, groomsmen and other guests. Read less
Services Used: Photography
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Anonymous
Wedding:
1+ year ago
1.5/5.0
If I had to describe Susan in one word it would be late. I was the maid of honor in my sisters wedding. There were many problems and red flags after the engagement shoot and we should have switched photographers then. She has a big personality and it just did not mesh well with ours. My sister was an extremely laid back bride. Beginning on the wedding day Susan was extremely late (I can't remember exactly how long). She completely missed the "getting ready" period, which was not short by any means. Once she did finally arrive she made everything seem rushed. She created an atmosphere of stress which was not there before. She did not work around us. WE worked around HER. Although her pictures are beautiful it is not worth the hassle. Every email reply was accompanied with an excuse.
She leaves TONS of wiggle room in the contract. It has now been 10 weeks and 3 days since we picked what prints we want in the book. The contract states that it takes 6-10 weeks to arrive. After receiving an excuse about the her husband having the flu and being hospitalized (when at the wedding she talked about being a single mom) we were told it will be another week.

The Gist:
-beautiful photos
-constantly LATE
-FREQUENT EXCUSES
-replies quickly to emails
-allows lots of wiggle room in contract
If I had to describe Susan in one word it would be late. I was the maid of honor in my sisters wedding. There were many Read more...
If I had to describe Susan in one word it would be late. I was the maid of honor in my sisters wedding. There were many problems and red flags after the engagement shoot and we should have switched photographers then. She has a big personality and it just did not mesh well with ours. My sister was an extremely laid back bride. Beginning on the wedding day Susan was extremely late (I can't remember exactly how long). She completely missed the "getting ready" period, which was not short by any means. Once she did finally arrive she made everything seem rushed. She created an atmosphere of stress which was not there before. She did not work around us. WE worked around HER. Although her pictures are beautiful it is not worth the hassle. Every email reply was accompanied with an excuse.
She leaves TONS of wiggle room in the contract. It has now been 10 weeks and 3 days since we picked what prints we want in the book. The contract states that it takes 6-10 weeks to arrive. After receiving an excuse about the her husband having the flu and being hospitalized (when at the wedding she talked about being a single mom) we were told it will be another week.

The Gist:
-beautiful photos
-constantly LATE
-FREQUENT EXCUSES
-replies quickly to emails
-allows lots of wiggle room in contract Read less
Services Used: Photography
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
4.0/5.0
Susan's work is amazing. Her photos are artist and beautiful.
Susan's work is amazing. Her photos are artist and beautiful.
Susan's work is amazing. Her photos are artist and beautiful. Read less
Services Used: Photography
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
3.5/5.0
Susan is very talented and the photos she produces are beautiful. I had/am having trouble getting a response to get the rest of our edits promised in our contract and get our wedding album designed and in our hands. To be fair, I am not the most aggressive at continuous efforts to reach her, but I have tried multiple times over several months with no response. I don't know what her other clients' experiences are as far as this issue goes, but all I can provide is my own.
Susan is very talented and the photos she produces are beautiful. I had/am having trouble getting a response to get the Read more...
Susan is very talented and the photos she produces are beautiful. I had/am having trouble getting a response to get the rest of our edits promised in our contract and get our wedding album designed and in our hands. To be fair, I am not the most aggressive at continuous efforts to reach her, but I have tried multiple times over several months with no response. I don't know what her other clients' experiences are as far as this issue goes, but all I can provide is my own. Read less
Services Used: Photography
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Alex
Wedding:
6/22/2013
5.0/5.0
AMAZING, If I could do it all over again, I would still go with Susan. Everything went perfect, I had a CRAZY vision for my engagement and bridal shots and she captured the look PERFECTLY, that I was trying to achieve. Her professionalism on the day of the wedding was incredible. Everything the wedding day with her is about the bride, the groom AND their family. If you need anything, even outside of her photography she will be there helping you. Not only was the experience with Susan 5star, but the photos we received throughout this process were 5star as well. We get too many compliments to keep up with on our photos! GO WITH SUSAN. She is funny, she is kind, and she does her job TO PLEASE THE BRIDE AND GROOM! What more could you ask for?
AMAZING, If I could do it all over again, I would still go with Susan. Everything went perfect, I had a CRAZY vision for Read more...
AMAZING, If I could do it all over again, I would still go with Susan. Everything went perfect, I had a CRAZY vision for my engagement and bridal shots and she captured the look PERFECTLY, that I was trying to achieve. Her professionalism on the day of the wedding was incredible. Everything the wedding day with her is about the bride, the groom AND their family. If you need anything, even outside of her photography she will be there helping you. Not only was the experience with Susan 5star, but the photos we received throughout this process were 5star as well. We get too many compliments to keep up with on our photos! GO WITH SUSAN. She is funny, she is kind, and she does her job TO PLEASE THE BRIDE AND GROOM! What more could you ask for? Read less
Services Used: Photography
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Anonymous
Wedding:
1+ year ago
2.1/5.0
Hiring Susan Gilbert Photography was the worst decision I made for my wedding, and it was the only aspect about my wedding that I worried about constantly. I hired here even after she was over 2 hours late to our initial appointment, because I loved the quality of her work. I would take that back in a heart beat. I would have preferred a more professional photographer who showed up on time and that I didn't have to constantly worry about than one who's pictures I liked. If you are thinking about hiring her, please reconsider. My wedding was over 7 months ago and I still do not have everything from her that was guaranteed in my contract. I have given up working with her. It seems like every time I contacted her, there was another issue and another excuse as to why I had not received what was guaranteed in my contract. I know her pictures are good, but find someone else and save yourself a lot of worrying when you plan your wedding. I was so worried that Susan might not even show up to my wedding that I had a back up photographer there just in case. I'm not typically a negative person but this is just honest feedback about the quality of work you should expect if you hire Susan Gilbert Photography.
Hiring Susan Gilbert Photography was the worst decision I made for my wedding, and it was the only aspect about my wedding Read more...
Hiring Susan Gilbert Photography was the worst decision I made for my wedding, and it was the only aspect about my wedding that I worried about constantly. I hired here even after she was over 2 hours late to our initial appointment, because I loved the quality of her work. I would take that back in a heart beat. I would have preferred a more professional photographer who showed up on time and that I didn't have to constantly worry about than one who's pictures I liked. If you are thinking about hiring her, please reconsider. My wedding was over 7 months ago and I still do not have everything from her that was guaranteed in my contract. I have given up working with her. It seems like every time I contacted her, there was another issue and another excuse as to why I had not received what was guaranteed in my contract. I know her pictures are good, but find someone else and save yourself a lot of worrying when you plan your wedding. I was so worried that Susan might not even show up to my wedding that I had a back up photographer there just in case. I'm not typically a negative person but this is just honest feedback about the quality of work you should expect if you hire Susan Gilbert Photography. Read less
Services Used: Photography
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LeighAnn
Wedding:
3/9/2013
5.0/5.0
Susan is VERY talented and did an AMAZING job with both my bridal portraits and the wedding! LOVE LOVE her! She was great at taking the stress away from me!
Susan is VERY talented and did an AMAZING job with both my bridal portraits and the wedding! LOVE LOVE her! She was great Read more...
Susan is VERY talented and did an AMAZING job with both my bridal portraits and the wedding! LOVE LOVE her! She was great at taking the stress away from me! Read less
Services Used: Photography
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Beth
Wedding:
10/6/2012
5.0/5.0
Susan contacted me 20 minutes after I emailed her. She was very flexible and personable, yet very professional. I loved having her at my small intimate wedding. She was very funny so she made all the guests smile naturally for the pictures. Can't wait for my album! :)
Susan contacted me 20 minutes after I emailed her. She was very flexible and personable, yet very professional. I loved Read more...
Susan contacted me 20 minutes after I emailed her. She was very flexible and personable, yet very professional. I loved having her at my small intimate wedding. She was very funny so she made all the guests smile naturally for the pictures. Can't wait for my album! :) Read less
Services Used: Photography
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McKenzie
Wedding:
6/19/2011
0.3/5.0
Please don't even think about it! We loved every aspect of our wedding except her. Her pictures are mediocre at best, but where she is really lacking is professionalism. It took almost 5 months to get our pictures back, and we got more excuses than pictures! Her behavior at my wedding embarrassed me. She claims to make this day your fairy tale.. She brought a guest to my wedding (whom she continued taking pictures of).. and while my husband and his mom were having their dance, she was sitting down eating dinner. Not exactly my fairy tale. Just spare yourself the stress and headache she causes and look somewhere else. I so wish we had..
Please don't even think about it! We loved every aspect of our wedding except her. Her pictures are mediocre at best, but Read more...
Please don't even think about it! We loved every aspect of our wedding except her. Her pictures are mediocre at best, but where she is really lacking is professionalism. It took almost 5 months to get our pictures back, and we got more excuses than pictures! Her behavior at my wedding embarrassed me. She claims to make this day your fairy tale.. She brought a guest to my wedding (whom she continued taking pictures of).. and while my husband and his mom were having their dance, she was sitting down eating dinner. Not exactly my fairy tale. Just spare yourself the stress and headache she causes and look somewhere else. I so wish we had.. Read less
Services Used: Photography

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1622 winter park lane, Lewisville, TX 75077 See On Map
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