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Sweet Paper Studio

San Diego , CA

LOCATION

San Diego, CA US

WEBSITE

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Unique Services

REVIEWS

3.7
out of 5.0
3.7/5.0
3.7/5.0
3.7/5.0
3.7/5.0
3.7/5.0
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laaryn
Wedding:
11/8/2010
5.0/5.0
Our Engagement Invitation was just amazing done. It was very specialized to us.
Our Engagement Invitation was just amazing done. It was very specialized to us.
Our Engagement Invitation was just amazing done. It was very specialized to us. Read less
Services Used: Unique Services
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slurpee
Wedding:
7/19/2008
1.0/5.0
10.31.08 update Grade: Sadly, not so good My second experience with Sweet Paper Studio was very different from the first, and I am deeply saddened to have to write this. Although Phyllis was very helpful for our first set of paper items, she has been unprofessional and non-responsive since then. After our wedding, Phyllis agreed to design our thank-you cards as well as another set of wedding invitations for our 2nd reception in the bay area. Her e-mail responses were very sparse and quotes would come in weeks later, but I was not too worried since I knew she was very busy with autumn weddings as well as planning her own nuptials next year. She kept pushing back the dates on when she'd provide the design for our thank-you cards, but as I trusted Phyllis, I was not too concerned as she had always pulled through for me. What turned the situation sour was when we chose the date for our 2nd reception. She originally said she'd provide the design in September or October, especially because I was using the same template as our first invitation. Just wording changes and no complicated motifs. I wanted to keep things very simple. Unfortunately, instead of taking a moment to let me know she was unable to design the invitations, she ignored e-mails and calls. Weeks and weeks of no responses. At first, I gave her the benefit of the doubt. She could have easily been out-of-town, sick or just completely swamped. I just hoped everything was OK. However, the kicker was that she had time to respond to a photographer blog that we both read. I had sent Phyllis several e-mails and left a few phone messages letting her know that it is OK if she isn't able to complete our invitations, but that if she could just let me know so that I know to move forward and find another avenue since our date was approaching. I would have totally understood, as I know she has been very busy. I was already so grateful with all that she done prior. I was met with silence. If she has time to respond to blogs, I would think she can spare a minute to respond quickly to her clients, even just to say "Hey, I'm sorry, but I won't be able to get your invitations done this time around - so yes, please check with your local printers." Instead, I had to rush order through a different printer and our invitations are now just being sent out for our December reception (7 weeks prior). When other brides expressed the exact same concerns with Phyllis on various wedding forums (her unresponsiveness, being late with invitations), I was very quick to defend her. But I finally understand how these brides feel. Weddings are so time-sensitive, and it is understandable when projects are overwhelming or life gets in the way, but a simple e-mail or call would have sufficed so that the bride can search for alternatives (especially when you have time to read blogs and comment). My sister also wanted to order business cards through Phyllis. Phyllis gave us a quote (after a lengthy amount of time), but that was the last we heard from her as well. I wish Phyllis would have just sent me a quick e-mail or call. It would have been so understandable. I invited Phyllis and her fiance to our wedding, because she was so great throughout our first wedding. But I'm sad to say that I can no longer recommend her to families and friends, because I cannot stand behind her 100%. I don't think I've worked with any other vendor who has disappointed me like this. As far as her work, her designs are wonderful. She designs beautiful invitations; however, I think she simply needs more time to work out the roadblocks of starting up a business. I wanted to shower her with accolades and recommendations, but now, sadly, I can't because of this experience. Hopefully, when she works out the kinks in her business, no one else will have to go through this. I'm keeping up the original review, because I truly think she deserved the first one. I'm just sad to have to follow up with a second review that may cancel out the first. -------------------------------------------------------------------------------------- Grade: A+ I am truly grateful for Sweet Paper Studio. Phyllis went above and beyond and created beautiful paper items for our wedding day. She listens well to her clients, created gorgeous designs and printed up anything and everything! Our save-the-date design was the first glimpse of the wedding, and she chose a great thermography printer to execute the final product. She incorporated our motifs into the main invitations and assembled everything wonderfully. Even when I disliked a gatefold invitation that she had ordered (more so because that was the only choice available), she was quick to fix it and processed the return to the company. I ended up ordering the pocketfold that I wanted, but Phyllis took over all of the assembly. All I had to do was affix the gem, tie the ribbon, and send off the invitation. She also printed up our rehearsal dinner invitations, programs, table cards, signs, favor tags...you name it, she does it or will find the best outside source for you. Her printed materials are high quality and her prices are very reasonable. She will work within your budget and customize a design to your liking. Phyllis even printed up a Vietnamese version of our invitations, working super hard to make sure the Vietnamese language with all of its accents and symbols showed up correctly. Plus, she made sure to look for fonts that I liked as the fonts that were initially available with the Vietnamese typeset were very drab. And what stands out most in my memory is Phyllis searching high and low for a corner punch style that I wanted to incorporate the week prio to the wedding. She brought along pictures that I had shown her and then let me know right away that she found what I was looking for...just amazing! Phyllis is so sweet-natured, always so professional in her e-mails, always replying with a smile. She is a perfectionist with great attention to detail. She listens to feedback well, changes the proofs in a timely manner, and is so generous with all of her advice, time and energy. Although I'm sure she is quite sick of seeing Stardream paper, I am so thankful for Phyllis! 5 stars all the way. I will definitely be sending everyone over her way! More and more clients are finding her, so though she used to send me e-mail updates daily, now I will get them every other day or so. ;) I can't be happier for her success. So if you are lucky, you will snatch up Phyllis before she is booked solid!! Phyllis is a dream to work with and I am so fortunate to have had her as part of our wedding team! I am not sure what I would have done without her!!!
10.31.08 update Grade: Sadly, not so good My second experience with Sweet Paper Studio was very different from the first, Read more...
10.31.08 update Grade: Sadly, not so good My second experience with Sweet Paper Studio was very different from the first, and I am deeply saddened to have to write this. Although Phyllis was very helpful for our first set of paper items, she has been unprofessional and non-responsive since then. After our wedding, Phyllis agreed to design our thank-you cards as well as another set of wedding invitations for our 2nd reception in the bay area. Her e-mail responses were very sparse and quotes would come in weeks later, but I was not too worried since I knew she was very busy with autumn weddings as well as planning her own nuptials next year. She kept pushing back the dates on when she'd provide the design for our thank-you cards, but as I trusted Phyllis, I was not too concerned as she had always pulled through for me. What turned the situation sour was when we chose the date for our 2nd reception. She originally said she'd provide the design in September or October, especially because I was using the same template as our first invitation. Just wording changes and no complicated motifs. I wanted to keep things very simple. Unfortunately, instead of taking a moment to let me know she was unable to design the invitations, she ignored e-mails and calls. Weeks and weeks of no responses. At first, I gave her the benefit of the doubt. She could have easily been out-of-town, sick or just completely swamped. I just hoped everything was OK. However, the kicker was that she had time to respond to a photographer blog that we both read. I had sent Phyllis several e-mails and left a few phone messages letting her know that it is OK if she isn't able to complete our invitations, but that if she could just let me know so that I know to move forward and find another avenue since our date was approaching. I would have totally understood, as I know she has been very busy. I was already so grateful with all that she done prior. I was met with silence. If she has time to respond to blogs, I would think she can spare a minute to respond quickly to her clients, even just to say "Hey, I'm sorry, but I won't be able to get your invitations done this time around - so yes, please check with your local printers." Instead, I had to rush order through a different printer and our invitations are now just being sent out for our December reception (7 weeks prior). When other brides expressed the exact same concerns with Phyllis on various wedding forums (her unresponsiveness, being late with invitations), I was very quick to defend her. But I finally understand how these brides feel. Weddings are so time-sensitive, and it is understandable when projects are overwhelming or life gets in the way, but a simple e-mail or call would have sufficed so that the bride can search for alternatives (especially when you have time to read blogs and comment). My sister also wanted to order business cards through Phyllis. Phyllis gave us a quote (after a lengthy amount of time), but that was the last we heard from her as well. I wish Phyllis would have just sent me a quick e-mail or call. It would have been so understandable. I invited Phyllis and her fiance to our wedding, because she was so great throughout our first wedding. But I'm sad to say that I can no longer recommend her to families and friends, because I cannot stand behind her 100%. I don't think I've worked with any other vendor who has disappointed me like this. As far as her work, her designs are wonderful. She designs beautiful invitations; however, I think she simply needs more time to work out the roadblocks of starting up a business. I wanted to shower her with accolades and recommendations, but now, sadly, I can't because of this experience. Hopefully, when she works out the kinks in her business, no one else will have to go through this. I'm keeping up the original review, because I truly think she deserved the first one. I'm just sad to have to follow up with a second review that may cancel out the first. -------------------------------------------------------------------------------------- Grade: A+ I am truly grateful for Sweet Paper Studio. Phyllis went above and beyond and created beautiful paper items for our wedding day. She listens well to her clients, created gorgeous designs and printed up anything and everything! Our save-the-date design was the first glimpse of the wedding, and she chose a great thermography printer to execute the final product. She incorporated our motifs into the main invitations and assembled everything wonderfully. Even when I disliked a gatefold invitation that she had ordered (more so because that was the only choice available), she was quick to fix it and processed the return to the company. I ended up ordering the pocketfold that I wanted, but Phyllis took over all of the assembly. All I had to do was affix the gem, tie the ribbon, and send off the invitation. She also printed up our rehearsal dinner invitations, programs, table cards, signs, favor tags...you name it, she does it or will find the best outside source for you. Her printed materials are high quality and her prices are very reasonable. She will work within your budget and customize a design to your liking. Phyllis even printed up a Vietnamese version of our invitations, working super hard to make sure the Vietnamese language with all of its accents and symbols showed up correctly. Plus, she made sure to look for fonts that I liked as the fonts that were initially available with the Vietnamese typeset were very drab. And what stands out most in my memory is Phyllis searching high and low for a corner punch style that I wanted to incorporate the week prio to the wedding. She brought along pictures that I had shown her and then let me know right away that she found what I was looking for...just amazing! Phyllis is so sweet-natured, always so professional in her e-mails, always replying with a smile. She is a perfectionist with great attention to detail. She listens to feedback well, changes the proofs in a timely manner, and is so generous with all of her advice, time and energy. Although I'm sure she is quite sick of seeing Stardream paper, I am so thankful for Phyllis! 5 stars all the way. I will definitely be sending everyone over her way! More and more clients are finding her, so though she used to send me e-mail updates daily, now I will get them every other day or so. ;) I can't be happier for her success. So if you are lucky, you will snatch up Phyllis before she is booked solid!! Phyllis is a dream to work with and I am so fortunate to have had her as part of our wedding team! I am not sure what I would have done without her!!! Read less
Services Used: Unique Services
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*Mandy*
Wedding:
5/24/2008
5.0/5.0
Phyllis is a Godsend! I found her services while perusing the WeddingBee Classifieds. She was just starting to build her portfolio, and wanted to extend an offer to some brides (free of charge) the ability to design stationary needs for weddings. Hooray! She is incredibly talented (as you can see), willing to do anything and really incorporated the look and feel we were going for. She's so sweet and patient and answers emails with great proofs that exceeded our expectations. She printed everything at no additional charge for this special request and we got to meet her in person since she relocated to San Diego! Everything was boxed up and beautifully assembled. Her designs and attention to detail are what will make all the finishing touches all that more special. I highly recommend you check her out -- so click on her link! Thanks, Phyllis!
Phyllis is a Godsend! I found her services while perusing the WeddingBee Classifieds. She was just starting to build her Read more...
Phyllis is a Godsend! I found her services while perusing the WeddingBee Classifieds. She was just starting to build her portfolio, and wanted to extend an offer to some brides (free of charge) the ability to design stationary needs for weddings. Hooray! She is incredibly talented (as you can see), willing to do anything and really incorporated the look and feel we were going for. She's so sweet and patient and answers emails with great proofs that exceeded our expectations. She printed everything at no additional charge for this special request and we got to meet her in person since she relocated to San Diego! Everything was boxed up and beautifully assembled. Her designs and attention to detail are what will make all the finishing touches all that more special. I highly recommend you check her out -- so click on her link! Thanks, Phyllis! Read less
Services Used: Unique Services
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beautifulpwwedding
Wedding:
9/20/2008
5.0/5.0
I second Mandy's review. PHYLLIS. IS. AWESOME. I too found her services while surfing weddingbee.com, when she was just starting to build her portfolio. She is an absolute JOY to work with. She responds quickly to emails, is open to ideas, very creative, very detailed and very easy to work with. Her proofs were speedy and looked fabulous! Phyllis just sent me pictures of my invitations this week and I am stunned. They are gorgeous. She really does amazing work. I would HIGHLY recommend Phyllis for any and all your invitation, wedding stationary, etc. needs. Thank you so much Phyllis!!!
I second Mandy's review. PHYLLIS. IS. AWESOME. I too found her services while surfing weddingbee.com, when she was just Read more...
I second Mandy's review. PHYLLIS. IS. AWESOME. I too found her services while surfing weddingbee.com, when she was just starting to build her portfolio. She is an absolute JOY to work with. She responds quickly to emails, is open to ideas, very creative, very detailed and very easy to work with. Her proofs were speedy and looked fabulous! Phyllis just sent me pictures of my invitations this week and I am stunned. They are gorgeous. She really does amazing work. I would HIGHLY recommend Phyllis for any and all your invitation, wedding stationary, etc. needs. Thank you so much Phyllis!!! Read less
Services Used: Unique Services
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mamabird
Wedding:
8/30/2008
5.0/5.0
I don't know what else to say that hasn't been said about Phyllis. She is absolutely amazing. All the paper goods she created for my wedding were beautiful, artistic, and made my wedding complete. Everyone complimented me on my invitations but she also did coordinating programs, menu cards, water bottle labels, various signs, table chart, table cards, etc. She is very professional, works with your budget, and will do anything to get your stuff to you in time (like chasing down the UPS truck to find your stuff!! :-)) She was definitely well worth every penny and more.
I don't know what else to say that hasn't been said about Phyllis. She is absolutely amazing. All the paper goods she Read more...
I don't know what else to say that hasn't been said about Phyllis. She is absolutely amazing. All the paper goods she created for my wedding were beautiful, artistic, and made my wedding complete. Everyone complimented me on my invitations but she also did coordinating programs, menu cards, water bottle labels, various signs, table chart, table cards, etc. She is very professional, works with your budget, and will do anything to get your stuff to you in time (like chasing down the UPS truck to find your stuff!! :-)) She was definitely well worth every penny and more. Read less
Services Used: Unique Services
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2Bwed09
Wedding:
2/14/2009
1.0/5.0
We are extremely confused. Phyllis was giving us a great deal as part of a referral program. We thought her prices were awesome and almost too good to be true. She offered us a free design and all we had to pay for was the materials, printing, and a small assembly fee. We got our Save-the-date proofs from her.. they were amazing. We emailed her back a few changes to make...then she dropped all contact with us. I kept emailing her (I dont have a phone number) and no response. Im not really sure what happened. We loved her designs and thought she was really great. I hope nothing bad happened. Needless to say, I had to do my Save-the-dates myself and now have to do my own invitations. Nobody can compete with the pricing she was offering. It was a total let down. We were very concerned and dissapointed. The only explanations I can come up with are... either something happened to her.... I hope not. Or.. she didnt want to do business with us becuase maybe the prices she was charging us were so low she would have lost money.. and she didnt know how to tell us she wanted to up the rate. I have no clue. I have been attempting to email her since back in October 2008.. then again throughout November.. till finally I came to the conclusion she was not going to respond.. after multiple attempts, I gave up. I really hope she is ok.. the whole situation is very unfortunate.
We are extremely confused. Phyllis was giving us a great deal as part of a referral program. We thought her prices were Read more...
We are extremely confused. Phyllis was giving us a great deal as part of a referral program. We thought her prices were awesome and almost too good to be true. She offered us a free design and all we had to pay for was the materials, printing, and a small assembly fee. We got our Save-the-date proofs from her.. they were amazing. We emailed her back a few changes to make...then she dropped all contact with us. I kept emailing her (I dont have a phone number) and no response. Im not really sure what happened. We loved her designs and thought she was really great. I hope nothing bad happened. Needless to say, I had to do my Save-the-dates myself and now have to do my own invitations. Nobody can compete with the pricing she was offering. It was a total let down. We were very concerned and dissapointed. The only explanations I can come up with are... either something happened to her.... I hope not. Or.. she didnt want to do business with us becuase maybe the prices she was charging us were so low she would have lost money.. and she didnt know how to tell us she wanted to up the rate. I have no clue. I have been attempting to email her since back in October 2008.. then again throughout November.. till finally I came to the conclusion she was not going to respond.. after multiple attempts, I gave up. I really hope she is ok.. the whole situation is very unfortunate. Read less
Services Used: Unique Services
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