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Sylvia's Flowers

Arlington Heights , IL

LOCATION

1316 north arlington heights road
Arlington Heights, IL 60004 US

PHONE

800-582-5443

WEBSITE

View website
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Unique Services

REVIEWS

4.5
out of 5.0
4.4/5.0
4.5/5.0
4.4/5.0
4.5/5.0
4.5/5.0
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Wwnetwork 128
Lisa
Wedding:
6/19/2011
4.6/5.0
Rich, the floral designer, is extremely friendly, outgoing, passionate, and knowledgeable. He seems to love weddings and has an eye for knowing what will work without being a pushy sales person. He was considerate about our allergies to scents and to our budget. For example, he made us the perfect affordable throw bouquet and the shop went above and beyond when they prepared vases we provided when they received them a few weeks before the wedding, even going the extra mile by taking off the price stickers and filling them with marbles. We weren’t too picky about the specific flowers; we allowed Rich to choose flowers that had no scent, were reasonably priced, and matched our color scheme. They bouquets were beautiful! My bouquet was huge and required my husband’s help holding it during all of the photos. I did think that of all of the bouquets, my bouquet was the only one that had brown edges on some of the roses, but it didn’t show in pictures. I was probably the only one to notice. Our center pieces, three hydrangea each in their own vase, were as simple as can be and it worked out just perfectly. The hydrangea lasted for days as long as they were kept in water. At Rich’s suggestion because I didn’t want the men to wear pink or purple, the men received blue hyacinth boutonnieres. By the end of the night, none of their hyacinth were intact because the little blossoms fell off after hugging family and friends all night. Overall, Sylvia’s was a good choice because Rich is an artist and he’s willing to work with his customers to make them happy.
Rich, the floral designer, is extremely friendly, outgoing, passionate, and knowledgeable. He seems to love weddings and Read more...
Rich, the floral designer, is extremely friendly, outgoing, passionate, and knowledgeable. He seems to love weddings and has an eye for knowing what will work without being a pushy sales person. He was considerate about our allergies to scents and to our budget. For example, he made us the perfect affordable throw bouquet and the shop went above and beyond when they prepared vases we provided when they received them a few weeks before the wedding, even going the extra mile by taking off the price stickers and filling them with marbles. We weren’t too picky about the specific flowers; we allowed Rich to choose flowers that had no scent, were reasonably priced, and matched our color scheme. They bouquets were beautiful! My bouquet was huge and required my husband’s help holding it during all of the photos. I did think that of all of the bouquets, my bouquet was the only one that had brown edges on some of the roses, but it didn’t show in pictures. I was probably the only one to notice. Our center pieces, three hydrangea each in their own vase, were as simple as can be and it worked out just perfectly. The hydrangea lasted for days as long as they were kept in water. At Rich’s suggestion because I didn’t want the men to wear pink or purple, the men received blue hyacinth boutonnieres. By the end of the night, none of their hyacinth were intact because the little blossoms fell off after hugging family and friends all night. Overall, Sylvia’s was a good choice because Rich is an artist and he’s willing to work with his customers to make them happy. Read less
Services Used: Flowers
Wwnetwork 128
Paula
Wedding:
6/26/2010
1.0/5.0
Upon the original consultation, I was in heaven. Over the course of time between first consultation and wedding day, I started to worry a little. I then went in for my final consultation where I requested a mock up of my floral arrangements. The designer, Rich, made a beautiful arrangement at the cost of $125. The flowers died 2 days later.

Move to the wedding day. The driver from Sylvia's was late showing up to the church; thus, my own family was making the arrangements and setting up vases WHILE MY GUESTS WERE ARRIVING! My 85 year old grandmother was helping to set up!! Unacceptable!

Move to after the ceremony - again, no driver to be found to transfer vases and flowers from the church to the reception hall. Finally, my family, ONCE AGAIN, made the transfer for me and helped to set up the vases and centerpieces. Once again, my guests were present at the reception hall because the florist did not do their job by the time the 5:00 cocktail hour started. Very disappointing!!

All in all, if you want your wedding day to go smoothly, DO NOT use this vendor. I asked for a $355 credit to my credit card to cover the amount charged to me for set up and transfers and was denied it. Instead, they offered me a $150 credit to their floral shop.

Totally disappointed in this vendor. I informed them I would not recommend them and they were not phased at all. Too bad that a local business can't be honorable enough to either fulfill a contract or make it right without ruining their word-of-mouth reputation.
Upon the original consultation, I was in heaven. Over the course of time between first consultation and wedding day, I Read more...
Upon the original consultation, I was in heaven. Over the course of time between first consultation and wedding day, I started to worry a little. I then went in for my final consultation where I requested a mock up of my floral arrangements. The designer, Rich, made a beautiful arrangement at the cost of $125. The flowers died 2 days later.

Move to the wedding day. The driver from Sylvia's was late showing up to the church; thus, my own family was making the arrangements and setting up vases WHILE MY GUESTS WERE ARRIVING! My 85 year old grandmother was helping to set up!! Unacceptable!

Move to after the ceremony - again, no driver to be found to transfer vases and flowers from the church to the reception hall. Finally, my family, ONCE AGAIN, made the transfer for me and helped to set up the vases and centerpieces. Once again, my guests were present at the reception hall because the florist did not do their job by the time the 5:00 cocktail hour started. Very disappointing!!

All in all, if you want your wedding day to go smoothly, DO NOT use this vendor. I asked for a $355 credit to my credit card to cover the amount charged to me for set up and transfers and was denied it. Instead, they offered me a $150 credit to their floral shop.

Totally disappointed in this vendor. I informed them I would not recommend them and they were not phased at all. Too bad that a local business can't be honorable enough to either fulfill a contract or make it right without ruining their word-of-mouth reputation. Read less
Services Used: Flowers
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