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The Big Day Event Rentals

Fort Walton Beach , FL
CONTACT US
CONTACT US

LOCATION

221 Racetrack Road NE
Fort Walton Beach, FL US 32547 (map)

PHONE

850-757-0835

WEBSITE

View website
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ABOUT US

The Big Day Event Rentals is a full service rental and event company servicing the Southeast area. We take great pride in providing our customers quality rentals with great customer... Read more
The Big Day Event Rentals is a full service rental and event company servicing the Southeast area. We take great pride in providing our customers quality rentals with great customer service. Whether your event is classic, modern, vintage or eclectic, our experieced staff will bring your vision to life. We specialize in unique rentals for your Big Day. We also offer coordinating services and decorating services. Contact Us (850) 862-3176 TheBigDayRentals@gmail.com Find Us On Facebook Read less
Rentals & Photobooths

PHOTOS

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INFO FOR RENTALS & PHOTOBOOTHS

What items are available for rental?
Barware, Chair Covers, Chairs, China, Chocolate Fountain, Dance Floor, Decor, Flatware, Glassware, Lights, Linens, Lounge Furniture, Tables, Tent Accessories, Tents
Do you offer delivery, setup, and breakdown services?
Breakdown, Delivery, Setup
Do you have a showroom available for the client to come preview rental items?
We have a showroom that is open Monday thru Friday 8am-5pm and Saturdays 8am-12pm. We also take appointments.
How far in advance do you suggest reserving rental items?
It all depends on the time of year you are getting married. Spring and Fall are our busy wedding season so we would recommend making your reservations at least 4 months prior to your date.
Can the order be modified close to the event date?
Yes and No. We ask that the order be finalized and paid in full 1 month prior to the event date however you can add items up to the delivery date. You can cancel items within the last month but you will not get refunded.
What if I need to cancel my order?
Orders may be cancelled but any payments are non-refundable.
What are your hours of delivery?
Regular delivery hours are Monday thru Saturday 8am-5pm. Late night deliveries/pick-ups and Sundays are available for an additional charge.
Do you have a minimum order size for delivery?
No
What if guests spill food, drinks, etc. on the rental items?
Basic wear and tear are covered by the damage waiver. Items that are permanently damaged or lost will be the customers responsibility.

REVIEWS

4.7
out of 5.0
4.8/5.0
4.8/5.0
4.7/5.0
4.8/5.0
4.7/5.0
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Anonymous
Wedding:
Recently Married
5.0/5.0
We could not have been more pleased with the service we received and how the staff of The Big Day Event Rentals delivered for our wedding day! Their rental prices were very reasonable compared to other vendors we researched, and everything we ordered was in great condition when it arrived.

In addition, being responsive and solution-oriented is right at the top of the list of what makes a great company, and that’s exactly what we got from The Big Day Event Rentals through the entire process.

On what was probably one of the busiest event days of the wedding season (the Saturday before Columbus Day), they came through and made sure that a small delivery error was corrected in time for our ceremony.

We are very thankful for their contribution to our special day.
We could not have been more pleased with the service we received and how the staff of The Big Day Event Rentals delivered Read more...
We could not have been more pleased with the service we received and how the staff of The Big Day Event Rentals delivered for our wedding day! Their rental prices were very reasonable compared to other vendors we researched, and everything we ordered was in great condition when it arrived.

In addition, being responsive and solution-oriented is right at the top of the list of what makes a great company, and that’s exactly what we got from The Big Day Event Rentals through the entire process.

On what was probably one of the busiest event days of the wedding season (the Saturday before Columbus Day), they came through and made sure that a small delivery error was corrected in time for our ceremony.

We are very thankful for their contribution to our special day. Read less
Services Used: Rentals & Photobooths
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Kelly
Wedding:
10/9/2014
5.0/5.0
Big Day was so so so helpful and flexible and patient with me, even as I was calling 2 days before my wedding to add/change rentals! They were so willing to work with me on everything, all while being super courteous and nice. There were some issues the day of (my driveway proved to be too small for their truck to make it up), but instead of being frustrated, they took it all in stride and we worked together to get everything up to the house. The quality of the rentals was of course wonderful - everything I could have hoped for! We had a backyard wedding and got wooden tables, chairs and a chandelier (among many other things) from them that totally made the image the right one. We got so many compliments from all the guests regarding the rentals - definitely made an impact!
Big Day was so so so helpful and flexible and patient with me, even as I was calling 2 days before my wedding to Read more...
Big Day was so so so helpful and flexible and patient with me, even as I was calling 2 days before my wedding to add/change rentals! They were so willing to work with me on everything, all while being super courteous and nice. There were some issues the day of (my driveway proved to be too small for their truck to make it up), but instead of being frustrated, they took it all in stride and we worked together to get everything up to the house. The quality of the rentals was of course wonderful - everything I could have hoped for! We had a backyard wedding and got wooden tables, chairs and a chandelier (among many other things) from them that totally made the image the right one. We got so many compliments from all the guests regarding the rentals - definitely made an impact! Read less
Services Used: Rentals & Photobooths
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Deb
Wedding:
9/14/2014
5.0/5.0
This is a great company to do business with!! Kaley and the staff were very helpful and accommodating from the beginning of the planning to the end. No matter how many times they were called or emailed with a question, they were very pleasant. It was a small sunrise wedding on a Sunday morning at a private beach home and they brought all the equipment the afternoon before and did some setting up. They returned at 4a as scheduled to finish setting up on the beach and deck as well as the decorations we provided. It looked great when they were done. They returned later that day to take everything down and had it looking the same as before they started. Fantastic job all the way around!!
This is a great company to do business with!! Kaley and the staff were very helpful and accommodating from the beginning Read more...
This is a great company to do business with!! Kaley and the staff were very helpful and accommodating from the beginning of the planning to the end. No matter how many times they were called or emailed with a question, they were very pleasant. It was a small sunrise wedding on a Sunday morning at a private beach home and they brought all the equipment the afternoon before and did some setting up. They returned at 4a as scheduled to finish setting up on the beach and deck as well as the decorations we provided. It looked great when they were done. They returned later that day to take everything down and had it looking the same as before they started. Fantastic job all the way around!! Read less
Services Used: Rentals & Photobooths
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Private User
Wedding:
8/30/2014
5.0/5.0
Big Day Rentals was recommended to me by our officiant. I had an idea of what I wanted and sent them a picture and they replicated the picture perfectly. Lisa was very easy to communicate with and work with. Through the process, we changed our ceremony time and location, added items but then needed to change amounts and Lisa was very flexible with the changes. We rented a bamboo arbor and white chairs for a beach wedding and everything was set up beautifully just the way I had envisioned. I had seen pictures of arbors with curtains flying in the wind and while weather can't be predicted, the way they set up the arbor and tucked the curtains into the sand was perfect! Thank You Big Day Rentals!
Big Day Rentals was recommended to me by our officiant. I had an idea of what I wanted and sent them a picture and they Read more...
Big Day Rentals was recommended to me by our officiant. I had an idea of what I wanted and sent them a picture and they replicated the picture perfectly. Lisa was very easy to communicate with and work with. Through the process, we changed our ceremony time and location, added items but then needed to change amounts and Lisa was very flexible with the changes. We rented a bamboo arbor and white chairs for a beach wedding and everything was set up beautifully just the way I had envisioned. I had seen pictures of arbors with curtains flying in the wind and while weather can't be predicted, the way they set up the arbor and tucked the curtains into the sand was perfect! Thank You Big Day Rentals! Read less
Services Used: Rentals & Photobooths
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Brittney
Wedding:
6/7/2014
5.0/5.0
We rented chairs and a bamboo arbor for our beach wedding and The Big Day Event Rentals did a wonderful job setting up. Everything was delivered and set up on time for our wedding and they came back to take things down after ceremony was over. They made everything easy and smooth! I was able to contact them and get quick responses for all of my questions. They did a great job!
We rented chairs and a bamboo arbor for our beach wedding and The Big Day Event Rentals did a wonderful job setting up. Read more...
We rented chairs and a bamboo arbor for our beach wedding and The Big Day Event Rentals did a wonderful job setting up. Everything was delivered and set up on time for our wedding and they came back to take things down after ceremony was over. They made everything easy and smooth! I was able to contact them and get quick responses for all of my questions. They did a great job! Read less
Services Used: Rentals & Photobooths
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Rachel
Wedding:
10/12/2013
5.0/5.0
I recently rented some large wine barrels from The Big Day Event Rentals for my wedding. They were amazing!!! They went perfectly with my theme and were priced well. The staff was kind and inviting and their inventory is large and diverse. I would definitely recommend using The Big Day Event Rentals for any of your event rentals.
I recently rented some large wine barrels from The Big Day Event Rentals for my wedding. They were amazing!!! They went Read more...
I recently rented some large wine barrels from The Big Day Event Rentals for my wedding. They were amazing!!! They went perfectly with my theme and were priced well. The staff was kind and inviting and their inventory is large and diverse. I would definitely recommend using The Big Day Event Rentals for any of your event rentals. Read less
Services Used: Rentals & Photobooths
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Elizabeth
Wedding:
6/23/2013
5.0/5.0
We picked up rentals fromt them for both the rehearsal dinner and the reception. The prices were good, the equipment we used was in good condition and the service was prompt.
We picked up rentals fromt them for both the rehearsal dinner and the reception. The prices were good, the equipment we Read more...
We picked up rentals fromt them for both the rehearsal dinner and the reception. The prices were good, the equipment we used was in good condition and the service was prompt. Read less
Services Used: Rentals & Photobooths
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Private User
Wedding:
4/13/2013
5.0/5.0
TBDER was a pleasure to work with. My mom and I visited their showroom about 15 min before closing one Saturday afternoon and they were happy to show us anything we wanted to see. Granted I had a pretty good idea in my head of what I wanted to look at but they didn't seem annoyed or pushy at all. The benches, arbor, table and shepherds hook were perfect for our beach ceremony and I would definitely recommend having them do all the set up and take-down. It was so low stress and I didn't even know until after the wedding that the drapes for the arbor had been taken to a different location because between TBDER and my wonderful coordinator they had it taken care of before I knew anything.
TBDER was a pleasure to work with. My mom and I visited their showroom about 15 min before closing one Saturday afternoon Read more...
TBDER was a pleasure to work with. My mom and I visited their showroom about 15 min before closing one Saturday afternoon and they were happy to show us anything we wanted to see. Granted I had a pretty good idea in my head of what I wanted to look at but they didn't seem annoyed or pushy at all. The benches, arbor, table and shepherds hook were perfect for our beach ceremony and I would definitely recommend having them do all the set up and take-down. It was so low stress and I didn't even know until after the wedding that the drapes for the arbor had been taken to a different location because between TBDER and my wonderful coordinator they had it taken care of before I knew anything. Read less
Services Used: Rentals & Photobooths
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Allyson
Wedding:
10/13/2012
5.0/5.0
Loved my ceiling drapery in the Amabassador Room at the Ramada Plaza. It totally makes the room. Merri was also great to work with and very responsive to any questions/concerns.
Loved my ceiling drapery in the Amabassador Room at the Ramada Plaza. It totally makes the room. Merri was also great to Read more...
Loved my ceiling drapery in the Amabassador Room at the Ramada Plaza. It totally makes the room. Merri was also great to work with and very responsive to any questions/concerns. Read less
Services Used: Rentals & Photobooths
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Melissa
Wedding:
10/13/2012
5.0/5.0
Rented linens and tubs for our laidback beach reception. Was able to rent additional tubs the day of pickup when we realized we needed a few more with now problems.
Rented linens and tubs for our laidback beach reception. Was able to rent additional tubs the day of pickup when we Read more...
Rented linens and tubs for our laidback beach reception. Was able to rent additional tubs the day of pickup when we realized we needed a few more with now problems. Read less
Services Used: Rentals & Photobooths
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Mike and Merri from The Big Day did an excellent job with our wedding!! They were very patient with the numerous changes we went back and forth with while deciding what we wanted. They are very knowledgeable with current wedding trends and eager to help whenever we felt at a loss. Their service was very professional throughout the whole process, and had everything done in a timly manner! They never made us feel stressed at any point about our rentals. We still hear from our guest telling us how it was the nicest wedding they have ever seen! I would easily use The Big Day again for any event and would highly recommend them!!
Mike and Merri from The Big Day did an excellent job with our wedding!! They were very patient with the numerous changes Read more...
Mike and Merri from The Big Day did an excellent job with our wedding!! They were very patient with the numerous changes we went back and forth with while deciding what we wanted. They are very knowledgeable with current wedding trends and eager to help whenever we felt at a loss. Their service was very professional throughout the whole process, and had everything done in a timly manner! They never made us feel stressed at any point about our rentals. We still hear from our guest telling us how it was the nicest wedding they have ever seen! I would easily use The Big Day again for any event and would highly recommend them!! Read less
Services Used: Rentals & Photobooths
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Shannon
Wedding:
4/15/2012
5.0/5.0
Very flexible, products are what you pay for, good professional communication for those doing a destination wedding.
Very flexible, products are what you pay for, good professional communication for those doing a destination wedding.
Very flexible, products are what you pay for, good professional communication for those doing a destination wedding. Read less
Services Used: Rentals & Photobooths
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Anna
Wedding:
3/25/2012
5.0/5.0
Great work! Very Helpful and Patient!
Great work! Very Helpful and Patient!
Great work! Very Helpful and Patient! Read less
Services Used: Rentals & Photobooths
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luuluu76
Wedding:
10/22/2011
5.0/5.0
Mari and the Big Day Rentals are a great agency to work with and they were very helpful and flexible with my wedding plans and needs. You won't regret using their service, they did a wonderful job!
Mari and the Big Day Rentals are a great agency to work with and they were very helpful and flexible with my wedding plans Read more...
Mari and the Big Day Rentals are a great agency to work with and they were very helpful and flexible with my wedding plans and needs. You won't regret using their service, they did a wonderful job! Read less
Services Used: Rentals & Photobooths
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kjdonnelly
Wedding:
9/12/2011
5.0/5.0
The Big Day Rentals was great to work with. I thought there prices were reasonable and I got exactly what I ordered. We had a minor miscommunication in number of panels we ultimately decided upon for my arbor and Merri and Mike went out of their way the day of my wedding to make sure I had everything that we needed/wanted. I really appreciated the extra effort and it all turned out just beautiful. I would absolutely use them again and recommend them to everyone. Thank you Big Day Rentals!

Joy McCain Donnelly
The Big Day Rentals was great to work with. I thought there prices were reasonable and I got exactly what I ordered. We Read more...
The Big Day Rentals was great to work with. I thought there prices were reasonable and I got exactly what I ordered. We had a minor miscommunication in number of panels we ultimately decided upon for my arbor and Merri and Mike went out of their way the day of my wedding to make sure I had everything that we needed/wanted. I really appreciated the extra effort and it all turned out just beautiful. I would absolutely use them again and recommend them to everyone. Thank you Big Day Rentals!

Joy McCain Donnelly Read less
Services Used: Rentals & Photobooths
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Laurel
Wedding:
4/8/2011
5.0/5.0
We held our rehearsal dinner and day-after party at a Santa Rosa Beach rental house and needed extra chairs for guest seating. Even though I only rented 10 chairs (not a big profit for them), the staff treated my rental very professionally and courteously. We were able to rent the chairs from Wednesday to Monday for a very good price, and the chairs were in a good shape and looked great.
We held our rehearsal dinner and day-after party at a Santa Rosa Beach rental house and needed extra chairs for guest Read more...
We held our rehearsal dinner and day-after party at a Santa Rosa Beach rental house and needed extra chairs for guest seating. Even though I only rented 10 chairs (not a big profit for them), the staff treated my rental very professionally and courteously. We were able to rent the chairs from Wednesday to Monday for a very good price, and the chairs were in a good shape and looked great. Read less
Services Used: Rentals & Photobooths
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EMJD
Wedding:
11/13/2010
5.0/5.0
We started working with The Big Day Event Rentals several months before a November wedding. Merri was exceptionally helpful and knowledgeable about what we needed. Over the course of planning the wedding I stopped by unannounced many times, was always greeted warmly and no matter what the question, I left satisfied and reassured. We rented tables, chairs, and linens and they had to be delivered to Ponce de Leon, one hour away. Everything arrived on schedule and in good condition. One thing I learned about planning a wedding; there is no dress rehearsal, so you have to be able to depend on the professionals. It is important to be able to trust your vendors. The Big Day Rentals came through as promised. No question, I would use them again.
We started working with The Big Day Event Rentals several months before a November wedding. Merri was exceptionally Read more...
We started working with The Big Day Event Rentals several months before a November wedding. Merri was exceptionally helpful and knowledgeable about what we needed. Over the course of planning the wedding I stopped by unannounced many times, was always greeted warmly and no matter what the question, I left satisfied and reassured. We rented tables, chairs, and linens and they had to be delivered to Ponce de Leon, one hour away. Everything arrived on schedule and in good condition. One thing I learned about planning a wedding; there is no dress rehearsal, so you have to be able to depend on the professionals. It is important to be able to trust your vendors. The Big Day Rentals came through as promised. No question, I would use them again. Read less
Services Used: Rentals & Photobooths
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SMarch87
Wedding:
7/10/2010
5.0/5.0
They aren't many options in the area for renting wedding supplies, but with this place in business I see why - they would blow anyone else out of business! They supplied me with everything that I was looking for. We rented an arch, chairs, shepherds hooks, cake base & some other miscellaneous items. All of which they were available & they were very easy to work with! They came and setup the arch for us very early & also stayed on stand by in case we decided to move in doors due to the rain. They gave me nothing to worry about with getting the items back to them, they came and picked them up for us! Great service, very friendly!!
They aren't many options in the area for renting wedding supplies, but with this place in business I see why - they would Read more...
They aren't many options in the area for renting wedding supplies, but with this place in business I see why - they would blow anyone else out of business! They supplied me with everything that I was looking for. We rented an arch, chairs, shepherds hooks, cake base & some other miscellaneous items. All of which they were available & they were very easy to work with! They came and setup the arch for us very early & also stayed on stand by in case we decided to move in doors due to the rain. They gave me nothing to worry about with getting the items back to them, they came and picked them up for us! Great service, very friendly!! Read less
Services Used: Rentals & Photobooths
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Kristen
Wedding:
6/23/2010
5.0/5.0
The Big Day Event Rentals was great, they were friendly to work with, gave me exactly what I asked for and they delivered and picked everything up exactly when they said they would. I even had last minute changes and they made them with no problems.
The Big Day Event Rentals was great, they were friendly to work with, gave me exactly what I asked for and they delivered Read more...
The Big Day Event Rentals was great, they were friendly to work with, gave me exactly what I asked for and they delivered and picked everything up exactly when they said they would. I even had last minute changes and they made them with no problems. Read less
Services Used: Rentals & Photobooths
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Cobb0706
Wedding:
6/19/2010
5.0/5.0
They were great to work with! They helped me make some important decisions and everything turned out great!
They were great to work with! They helped me make some important decisions and everything turned out great!
They were great to work with! They helped me make some important decisions and everything turned out great! Read less
Services Used: Rentals & Photobooths
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latty wedding
Wedding:
6/12/2010
5.0/5.0
When working with vendors, go with your first instinct. If they make excuses and don't return phone calls, etc. move on or they may cause even more problems in the end. All vendors should go the extra mile, as The Big Event Rentals did, to make your wedding as special as it can be.
When working with vendors, go with your first instinct. If they make excuses and don't return phone calls, etc. move on or Read more...
When working with vendors, go with your first instinct. If they make excuses and don't return phone calls, etc. move on or they may cause even more problems in the end. All vendors should go the extra mile, as The Big Event Rentals did, to make your wedding as special as it can be. Read less
Services Used: Rentals & Photobooths
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Mary Jane
Wedding:
4/28/2010
5.0/5.0
Merri and her husband were a pleasure to work with. Merri is very knowledgeable about the wedding services and she was very easy to work with.
Merri and her husband were a pleasure to work with. Merri is very knowledgeable about the wedding services and she was Read more...
Merri and her husband were a pleasure to work with. Merri is very knowledgeable about the wedding services and she was very easy to work with. Read less
Services Used: Rentals & Photobooths
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Blair
Wedding:
7/4/2009
5.0/5.0
such warm friendly people
such warm friendly people
such warm friendly people Read less
Services Used: Rentals & Photobooths
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Kimberly
Wedding:
5/10/2009
5.0/5.0
They were very helpful and accommodating and the wedding decorations were absolutely beautiful! I'd recommend them without a doubt. They made the wedding day more enjoyable not having to worry about little details.
They were very helpful and accommodating and the wedding decorations were absolutely beautiful! I'd recommend them without Read more...
They were very helpful and accommodating and the wedding decorations were absolutely beautiful! I'd recommend them without a doubt. They made the wedding day more enjoyable not having to worry about little details. Read less
Services Used: Flowers, Rentals & Photobooths
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Dayna
Wedding:
6/23/2012
4.9/5.0
We were happy with the service we received from The Big Day Rentals. They were great with communicating via email and through phone conversations. This was important as we were planning our wedding from IL. The items were exactly what I had envisioned, which can be a difficult task when planning everything via email/phone. Thank you for everything.
We were happy with the service we received from The Big Day Rentals. They were great with communicating via email and Read more...
We were happy with the service we received from The Big Day Rentals. They were great with communicating via email and through phone conversations. This was important as we were planning our wedding from IL. The items were exactly what I had envisioned, which can be a difficult task when planning everything via email/phone. Thank you for everything. Read less
Services Used: Rentals & Photobooths
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Tricia
Wedding:
8/21/2010
4.9/5.0
Everyone was very helpful, accommodating and flexible. Very easy to work with!
Everyone was very helpful, accommodating and flexible. Very easy to work with!
Everyone was very helpful, accommodating and flexible. Very easy to work with! Read less
Services Used: Rentals & Photobooths
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Sam
Wedding:
4/13/2013
4.8/5.0
Merri and the team at Big Day were so down to earth and pleasant to work with when I planned my wedding in Rosemary Beach last April. Their pricing was very competitive when it came to tables, chairs, linens and beach arbor and they were even able to provide us with things like a beach wheelchair for my grandfather. They came to the rescue on my wedding day providing high chairs for us at the last minute when some of our guests decided not to leave their kiddos with a sitter during the reception after all. They were very flexible when adjustments needed to be made to our orders and they had a working relationship with our florist and our catering company so everyone was able to work together to get me the best pricing possible. You could tell they had our best interests in mind and were truly a nice family-owned business where they took pride in the relationships they cultivated and their work. Best of all, they were a pleasure to speak with and very easy to work with throughout the planning process. I’d highly recommend them for your next event!
Merri and the team at Big Day were so down to earth and pleasant to work with when I planned my wedding in Rosemary Beach Read more...
Merri and the team at Big Day were so down to earth and pleasant to work with when I planned my wedding in Rosemary Beach last April. Their pricing was very competitive when it came to tables, chairs, linens and beach arbor and they were even able to provide us with things like a beach wheelchair for my grandfather. They came to the rescue on my wedding day providing high chairs for us at the last minute when some of our guests decided not to leave their kiddos with a sitter during the reception after all. They were very flexible when adjustments needed to be made to our orders and they had a working relationship with our florist and our catering company so everyone was able to work together to get me the best pricing possible. You could tell they had our best interests in mind and were truly a nice family-owned business where they took pride in the relationships they cultivated and their work. Best of all, they were a pleasure to speak with and very easy to work with throughout the planning process. I’d highly recommend them for your next event! Read less
Services Used: Rentals & Photobooths
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Yoga Lover
Wedding:
10/10/2009
4.8/5.0
The owners were very nice and personable. The chairs that we rented turned out to be the perfect colors for our wedding. They were delivered earlier than expected, so our florist had a lot of time to organize them for the ceremony. I'm only giving 4 stars for cost value because I was told we could rent so many chairs at one price per chair. There wasn't a contract, and we weren't told any additional taxes or other fees. So what was charged to my credit card turned out to be slightly more than expected. I'm sure there's a reasonable explanation, but it would have been nice to have known this up front.
The owners were very nice and personable. The chairs that we rented turned out to be the perfect colors for our wedding. Read more...
The owners were very nice and personable. The chairs that we rented turned out to be the perfect colors for our wedding. They were delivered earlier than expected, so our florist had a lot of time to organize them for the ceremony. I'm only giving 4 stars for cost value because I was told we could rent so many chairs at one price per chair. There wasn't a contract, and we weren't told any additional taxes or other fees. So what was charged to my credit card turned out to be slightly more than expected. I'm sure there's a reasonable explanation, but it would have been nice to have known this up front. Read less
Services Used: Rentals & Photobooths
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Jamie
Wedding:
8/3/2013
4.7/5.0
Merri with Big Day was awesome to work with! She helped provide everything we needed at a fair price for both our ceremony and our reception! There was a mix-up with the delivery pick-up date, but it didn't end up being an issue with our vendor! I highly recommend Big Day for anyone getting married in Ft. Walton or Destin areas!
Merri with Big Day was awesome to work with! She helped provide everything we needed at a fair price for both our ceremony Read more...
Merri with Big Day was awesome to work with! She helped provide everything we needed at a fair price for both our ceremony and our reception! There was a mix-up with the delivery pick-up date, but it didn't end up being an issue with our vendor! I highly recommend Big Day for anyone getting married in Ft. Walton or Destin areas! Read less
Services Used: Rentals & Photobooths
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Holly
Wedding:
5/1/2011
4.6/5.0
Overall very pleased with their services! Every time I would email or call, I was treated with respect and received swift and honest responses. Their show room in FWB was very nice inside (wouldn't know it from the outside). I thought some of the items were a little unnecessarily pricey, but what isn't what you are planning a wedding I guess?! I wanted to change my order a few days before the wedding, but unfortunately they had already packed everything up. Which on the other hand, you can view as them being on top of it! SO that's that! :)
Overall very pleased with their services! Every time I would email or call, I was treated with respect and received swift Read more...
Overall very pleased with their services! Every time I would email or call, I was treated with respect and received swift and honest responses. Their show room in FWB was very nice inside (wouldn't know it from the outside). I thought some of the items were a little unnecessarily pricey, but what isn't what you are planning a wedding I guess?! I wanted to change my order a few days before the wedding, but unfortunately they had already packed everything up. Which on the other hand, you can view as them being on top of it! SO that's that! :) Read less
Services Used: Rentals & Photobooths
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Anonymous
Wedding:
1+ year ago
3.8/5.0
All items were delivered on time. The ceiling draperies were an amazing touch to the reception.
All items were delivered on time. The ceiling draperies were an amazing touch to the reception.
All items were delivered on time. The ceiling draperies were an amazing touch to the reception. Read less
Services Used: Rentals & Photobooths
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Caroline
Wedding:
9/15/2012
2.4/5.0
I was not impressed with this company. I made a deposit and was told I had up until 30 days before the wedding to finalize my order. I was happy with this because I would have my RSVPs back by then since this was a destination wedding. But, 60 days before the wedding I was sent an email saying that I needed to finalize my order now because they had so many events booked for September. Even though I had no idea how many people would be coming, I just took a shot in the dark and finalized. Then on the day of my wedding the contract said they would be there in the AM. So at 11:30 am my father called to make sure that they were at least on the way since it was 45 minutes to drive. When he called, he was told they still had 2 hours to go and then had to go back and get my stuff. After a few words with him, they said they would unload the current place they were an go back to get my stuff and head over. They got there around 2pm. If my dad would not have called, they would have come at 4. Once the single man arrived I had to get my entire wedding party to help unload after they had taken showers. Of course when they came to pick up during the AM on Sunday it was early AM. The prices were good however, I just was not happy with service.
I was not impressed with this company. I made a deposit and was told I had up until 30 days before the wedding to finalize Read more...
I was not impressed with this company. I made a deposit and was told I had up until 30 days before the wedding to finalize my order. I was happy with this because I would have my RSVPs back by then since this was a destination wedding. But, 60 days before the wedding I was sent an email saying that I needed to finalize my order now because they had so many events booked for September. Even though I had no idea how many people would be coming, I just took a shot in the dark and finalized. Then on the day of my wedding the contract said they would be there in the AM. So at 11:30 am my father called to make sure that they were at least on the way since it was 45 minutes to drive. When he called, he was told they still had 2 hours to go and then had to go back and get my stuff. After a few words with him, they said they would unload the current place they were an go back to get my stuff and head over. They got there around 2pm. If my dad would not have called, they would have come at 4. Once the single man arrived I had to get my entire wedding party to help unload after they had taken showers. Of course when they came to pick up during the AM on Sunday it was early AM. The prices were good however, I just was not happy with service. Read less
Services Used: Rentals & Photobooths
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Anonymous
Wedding:
Recently Married
1.6/5.0
The arbor I rented here was beautiful and made my wedding great, but I was from out of town and had communicated with the company through email and phone calls. When emailing I wasn't getting any responses so I called (knowing that they were probably busy) and the person I talked to told me a pick up time and at a later date I got an email talking about a pick up date but knowing my name was already in their system and I was already given a pick up time and date I disregarded the email (I thought they would probably communicate to each other what the plan was). Well when I came to pick up the arbor the guys that were there acted like they had no idea who I was, but we went inside and got it all squared away (He saw I was in the system and I paid my payment in cash and exact) and as I was waiting for them to bring me the material I heard his son in law talking about me 10ft away and I know he saw me! Now, I understand being frustrated with something but I work within a family business as well and I know that if I have a problem and need to vent I wait til the customer is gone and I am in the appropriate setting to vent. Although, I got the arbor and my day still went on I feel as if this man should take into account that I was a bride that could or could not have already been stressed out the day before her wedding and he hurt my feelings over something that could have waited til I left his place or business. He still got his money and had to do minimal work to help me. Really loved the arbor just wish the service would have had better communication within and professionalism.
The arbor I rented here was beautiful and made my wedding great, but I was from out of town and had communicated with the Read more...
The arbor I rented here was beautiful and made my wedding great, but I was from out of town and had communicated with the company through email and phone calls. When emailing I wasn't getting any responses so I called (knowing that they were probably busy) and the person I talked to told me a pick up time and at a later date I got an email talking about a pick up date but knowing my name was already in their system and I was already given a pick up time and date I disregarded the email (I thought they would probably communicate to each other what the plan was). Well when I came to pick up the arbor the guys that were there acted like they had no idea who I was, but we went inside and got it all squared away (He saw I was in the system and I paid my payment in cash and exact) and as I was waiting for them to bring me the material I heard his son in law talking about me 10ft away and I know he saw me! Now, I understand being frustrated with something but I work within a family business as well and I know that if I have a problem and need to vent I wait til the customer is gone and I am in the appropriate setting to vent. Although, I got the arbor and my day still went on I feel as if this man should take into account that I was a bride that could or could not have already been stressed out the day before her wedding and he hurt my feelings over something that could have waited til I left his place or business. He still got his money and had to do minimal work to help me. Really loved the arbor just wish the service would have had better communication within and professionalism. Read less
Services Used: Rentals & Photobooths

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221 Racetrack Road NE, Fort Walton Beach, FL 32547 See On Map
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