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The Bridal Box

Roseville , CA
CONTACT US
CONTACT US

LOCATION

417 Oak Street
Roseville, CA 95678 US (map)

PHONE

916-742-4638

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

The Bridal Box is your wedding superstore! We offer designer wedding gowns such as Maggie Sottero and Anjolique, bridesmaid dresses and thousands of unique and fun accessories for your... Read more
The Bridal Box is your wedding superstore! We offer designer wedding gowns such as Maggie Sottero and Anjolique, bridesmaid dresses and thousands of unique and fun accessories for your wedding. This type of event can be very costly, so we strive to offer our customers the very best prices! You will find the largest selection of name brand items along with exclusive items you won't find anywhere else. The Bridal Box was created for the busy bride and keeps up with today's classy bride by supplying the hottest trends. The Bridal Box has helped thousands of brides all over the world since 2004. Shop with confidence and let our experience help you plan your perfect day. Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
Which of the following services do you provide??
Cleaning, Preservation, Sample Sales, Trunk Shows
Which of the following items do you offer?
Bridal Belts, Bridal Gowns, Garters, Hair Accessories, Jewelry, Plus Size Gowns, Sample Gowns, Shoes, Undergarments, Veils
What is the average turnaround time for a bridal gown? (select one)
Less than 6 months
How often do you receive new bridal gowns?
Seasonally
What is your return policy?
Final Sale

REVIEWS

3.8
out of 5.0
3.7/5.0
3.8/5.0
3.6/5.0
4.0/5.0
4.0/5.0
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Anonymous
Wedding:
Recently Married
3.6/5.0
A hidden gem in Downtown Roseville! The Bridal Box has amazing prices and had a really good selection for it being a smaller store. My bridesmaids got their beautiful dresses from here for a great price (the same dresses cost over $100.00 more at other bridal stores!) I was bummed to find out they sold my wedding dress for $500.00 cheaper than the boutique store I bought it from in the bay area. We did have a few issues with some of the staff being rude and unhelpful. I would say the areas for improvement are customer service and getting better lighting/remodeling the dressing room area. Other than that you can't beat the prices on beautiful designer wedding gowns and bridesmaids dresses!
A hidden gem in Downtown Roseville! The Bridal Box has amazing prices and had a really good selection for it being a Read more...
A hidden gem in Downtown Roseville! The Bridal Box has amazing prices and had a really good selection for it being a smaller store. My bridesmaids got their beautiful dresses from here for a great price (the same dresses cost over $100.00 more at other bridal stores!) I was bummed to find out they sold my wedding dress for $500.00 cheaper than the boutique store I bought it from in the bay area. We did have a few issues with some of the staff being rude and unhelpful. I would say the areas for improvement are customer service and getting better lighting/remodeling the dressing room area. Other than that you can't beat the prices on beautiful designer wedding gowns and bridesmaids dresses! Read less
Services Used: Dress & Attire
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Paige
Wedding:
4/16/2016
0.8/5.0
BRIDES BEWARE. This store ordered the wrong dress, had to be pushed to make it right and the correct version arrived shortly before my wedding. I had to get it altered three days before the big event. Bridal Box told me they had made the appointment with their seamstress partner and that she knew the rush order was coming. When I showed up for the appointment, they weren't expecting me and in fact had NO IDEA that a rush order was happening. Then, the dress was taken in too much and didn't fit correctly. Lots and lots of balls dropped by the Bridal Box. Heartbreaking. Stay away!
BRIDES BEWARE. This store ordered the wrong dress, had to be pushed to make it right and the correct version arrived Read more...
BRIDES BEWARE. This store ordered the wrong dress, had to be pushed to make it right and the correct version arrived shortly before my wedding. I had to get it altered three days before the big event. Bridal Box told me they had made the appointment with their seamstress partner and that she knew the rush order was coming. When I showed up for the appointment, they weren't expecting me and in fact had NO IDEA that a rush order was happening. Then, the dress was taken in too much and didn't fit correctly. Lots and lots of balls dropped by the Bridal Box. Heartbreaking. Stay away! Read less
Services Used: Dress & Attire
The Bridal Box responded with the following comments:

I'm sorry you feel this way after everything we did to make things right for you. Yes, we made an error in the back closure of your dress when ordered corset vs zipper. But we immediately ordered it the correct way and apologized for this error that we've never had before. On top of it, we offered to pay your ENTIRE bill for alterations for gown from a local alteration company. We rushed your dress, called the designer weekly, kept your mom informed and it arrived at our store over a month before your wedding. We aren't proud of our mistake but we did the best we could to make it right in more ways than one and thought it would be appreciated.
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Korin
Wedding:
11/21/2015
4.7/5.0
Such a lovely dress shop! They have a good selection without being overwhelming like some shops. The dress attendants are super helpful and friendly. If you are looking for a more quiet less hectic experience (like one you will get a large dress shop) this shop is for you. Also, the prices are very reasonable! Definitely check them out!!
Such a lovely dress shop! They have a good selection without being overwhelming like some shops. The dress attendants are Read more...
Such a lovely dress shop! They have a good selection without being overwhelming like some shops. The dress attendants are super helpful and friendly. If you are looking for a more quiet less hectic experience (like one you will get a large dress shop) this shop is for you. Also, the prices are very reasonable! Definitely check them out!! Read less
Services Used: Dress & Attire
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reina
Wedding:
10/17/2015
5.0/5.0
Christine was great, she was insightful and was extremely familiar with the product. She made me feel very comfortable and took the time to answer all my questions
Christine was great, she was insightful and was extremely familiar with the product. She made me feel very comfortable and Read more...
Christine was great, she was insightful and was extremely familiar with the product. She made me feel very comfortable and took the time to answer all my questions Read less
Services Used: Dress & Attire
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Kristen B.
Wedding:
10/17/2015
3.6/5.0
We got my maid of honor's dress here, as well as hair pieces for both her and myself. I wasn't amazed at the selection, nor the sizes available as samples to try on. We were left mostly to fend for ourself, find dresses, and try them on with little consultation or assistance. Good thing we had both our mom's there to help! I was thrilled with the outcome of what we purchased, but I feel they may have been a little lacking in the customer service department.
We got my maid of honor's dress here, as well as hair pieces for both her and myself. I wasn't amazed at the selection, Read more...
We got my maid of honor's dress here, as well as hair pieces for both her and myself. I wasn't amazed at the selection, nor the sizes available as samples to try on. We were left mostly to fend for ourself, find dresses, and try them on with little consultation or assistance. Good thing we had both our mom's there to help! I was thrilled with the outcome of what we purchased, but I feel they may have been a little lacking in the customer service department. Read less
Services Used: Dress & Attire
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Private User
Wedding:
9/12/2015
0.9/5.0
My first review was much longer but had to cut it down due to this sites restrictions. Yelp has my full review.

I got married 9/12/15 and ordered my bridesmaid dresses around Feb/March from this store.

Long story short. The Bridal Box DID NOT PLACE MY BRIDESMAIDS dress order back in Feb/March. We only found this out when one of my bridesmaids called on July 22 asking where the dresses where. The next day I got a call telling me the order had NOT been placed due to the fact that Bill Levkoff never received the order. I was told that my dresses would be ready 9/4 once they rushed the order. My wedding date was 9/12.

Prior to that each of my bridesmaids had called collectively around 10 times to check on the status each time they were told they were on their way...

In the end I got the dresses but The Bridal Box's customer service could have been a lot better (seeing as they clearly made a HUGE mistake). I am in the customer service industry so I understand that mistakes happen but the lack of ownership was appalling. I just wanted to take the time to write this so that future customers know that there is a CLEAR flaw in their system and how they handle things. Stay on top of your orders with this store and make sure you ask for a tracking number!!!
My first review was much longer but had to cut it down due to this sites restrictions. Yelp has my full review.

I Read more...
My first review was much longer but had to cut it down due to this sites restrictions. Yelp has my full review.

I got married 9/12/15 and ordered my bridesmaid dresses around Feb/March from this store.

Long story short. The Bridal Box DID NOT PLACE MY BRIDESMAIDS dress order back in Feb/March. We only found this out when one of my bridesmaids called on July 22 asking where the dresses where. The next day I got a call telling me the order had NOT been placed due to the fact that Bill Levkoff never received the order. I was told that my dresses would be ready 9/4 once they rushed the order. My wedding date was 9/12.

Prior to that each of my bridesmaids had called collectively around 10 times to check on the status each time they were told they were on their way...

In the end I got the dresses but The Bridal Box's customer service could have been a lot better (seeing as they clearly made a HUGE mistake). I am in the customer service industry so I understand that mistakes happen but the lack of ownership was appalling. I just wanted to take the time to write this so that future customers know that there is a CLEAR flaw in their system and how they handle things. Stay on top of your orders with this store and make sure you ask for a tracking number!!! Read less
Services Used: Dress & Attire
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Danielle
Wedding:
7/11/2015
4.6/5.0
Beautiful gown selection, great to work with!! We had a few snags here and there but all in all nothing that took away from the overall event!
Beautiful gown selection, great to work with!! We had a few snags here and there but all in all nothing that took away Read more...
Beautiful gown selection, great to work with!! We had a few snags here and there but all in all nothing that took away from the overall event! Read less
Services Used: Dress & Attire
Default vendor profile pic
Marjorie
Wedding:
11/29/2014
3.7/5.0
I got my wedding dress & bridesmaids here, lovely place. There is a lot of variety to choose from. There was a set back on my wedding dress and my bridesmaids dresses got messed up. The sizing was very off for every bridesmaid dress and two got mixed up because of the similar names. The quality of my dress wasn't what I expected. There were beads falling off when I tried it on but she insisted that it sometimes tit happens.They can be very hard to get a hold of but they are very flexible. Very professional and friendly. I would recommend this place but just make sure you are sized right and you check every size while picking up.
I got my wedding dress & bridesmaids here, lovely place. There is a lot of variety to choose from. There was a set back on Read more...
I got my wedding dress & bridesmaids here, lovely place. There is a lot of variety to choose from. There was a set back on my wedding dress and my bridesmaids dresses got messed up. The sizing was very off for every bridesmaid dress and two got mixed up because of the similar names. The quality of my dress wasn't what I expected. There were beads falling off when I tried it on but she insisted that it sometimes tit happens.They can be very hard to get a hold of but they are very flexible. Very professional and friendly. I would recommend this place but just make sure you are sized right and you check every size while picking up. Read less
Services Used: Dress & Attire
Default vendor profile pic
PHERAL1
Wedding:
7/23/2008
4.0/5.0
The Bridal Box was one of the places we chose for the bridesmaid dresses. The shop had very affordable bridesmaid dresses that were very well put together and also they had a different selection of dresses that no other shops carried. We ended up finding one bridesmaid dress at the shop that we really liked so we decided to get it. The whole shopping experience was very nice and it was not an experience were you felt you needed to rush. I wish they had a little more staff but they did what they could and they helped me a bunch. I would defiantly go back to the shop as they had a lot more stuff not just dresses they had all kinds of wedding items.
The Bridal Box was one of the places we chose for the bridesmaid dresses. The shop had very affordable bridesmaid dresses Read more...
The Bridal Box was one of the places we chose for the bridesmaid dresses. The shop had very affordable bridesmaid dresses that were very well put together and also they had a different selection of dresses that no other shops carried. We ended up finding one bridesmaid dress at the shop that we really liked so we decided to get it. The whole shopping experience was very nice and it was not an experience were you felt you needed to rush. I wish they had a little more staff but they did what they could and they helped me a bunch. I would defiantly go back to the shop as they had a lot more stuff not just dresses they had all kinds of wedding items. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
3.8/5.0
The staff is nice and helpful but their selection to try on is pretty small. She did the best she xoxo with what she had to work with. They do have lots of cute gifts for bride and groom or bridal party. :)
The staff is nice and helpful but their selection to try on is pretty small. She did the best she xoxo with what she had Read more...
The staff is nice and helpful but their selection to try on is pretty small. She did the best she xoxo with what she had to work with. They do have lots of cute gifts for bride and groom or bridal party. :) Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
[Private]
5.0/5.0
I found my wedding dress here! I walked in with my mom just to look and get some ideas to start my initial shopping for my dress. I told the lady - whom I forget her name :( - was very helpful and had an idea of what I explained I wanted. The first dress I ever tried on I fell in love with! I tried on a few other... but The first dress was it! Bought it that day!
I found my wedding dress here! I walked in with my mom just to look and get some ideas to start my initial shopping for my Read more...
I found my wedding dress here! I walked in with my mom just to look and get some ideas to start my initial shopping for my dress. I told the lady - whom I forget her name :( - was very helpful and had an idea of what I explained I wanted. The first dress I ever tried on I fell in love with! I tried on a few other... but The first dress was it! Bought it that day! Read less
Services Used: Dress & Attire

MAP

 
417 Oak Street, Roseville , CA 95678 See On Map
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