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The Bridal House

Edmonton , AB
CONTACT US
CONTACT US

LOCATION

13059-156 Street
Edmonton, AB T5V0A2 US (map)

PHONE

780-454-1636

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

We are a family-owned and operated business committed to ensuring you and your entire wedding party look your best on your wedding day. We have something for everyone! Visit our... Read more
We are a family-owned and operated business committed to ensuring you and your entire wedding party look your best on your wedding day. We have something for everyone! Visit our beautiful boutique store-front to try on a large selection of gowns by a variety of designers. We'll find the best look to suit your body type and your budget, but most importantly, we'll ensure you radiate confidence and beauty on your wedding day.



The Bridal House
13059-156 Street
Edmonton, Alberta T5V 0A2
T: (780) 454-1636
F: (780) 454-1632

info@thebridalhouse.com Read less
Dress & Attire

PHOTOS

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REVIEWS

3.6
out of 5.0
3.6/5.0
3.8/5.0
3.5/5.0
3.8/5.0
3.5/5.0
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Amber
Wedding:
1/20/2015
0.8/5.0
I ordered four bridesmaids dresses from this store.
all four of my bridesmaids were measured and were informed of their dress sizes. none of them are big girls and none of them lost more than a pound or two between measuring and recieving.
upon recieving the dresses we found that every single one of them was at least one whole size too big (i suspect more than that) with bra cups the size of my head
they are strapless dresses and not one of my bridesmaids was able to keep their dress even on their body without gathering a yard of fabric at the back with a clip. (one girl even ordered a size smaller than she was told she is, in the hopes of losing weight to fit into it, and it was STILL too big)
i was disappointed to say the least and made my opinion known to the ladies behind the counter
i was offered no sort of compensation whatsoever (even after spending over a thousand dollars in store)
i asked if there was anything they could do for me and she said we would just have to have the dresses altered; then proceded to ask if i wanted to book an appointment for alterations.
i work in a car dealership and despite knowing that salesmen are sometimes wrongfully accused of shady dealings; i have never in my life seen such blatant money-grabbing techniques.
i have come to believe that they deliberately measure girls too big so that they have to spend more on alterations.
i told the lady she wasn't getting another red cent out of me and i will be telling ALL of my friends about the terrible customer service i have recieved.
every one of my girls will need to spend at least another hundred dollars on alterations before this is done and i am seriously worried about how it will look as this is not just a matter of taking it in an inch, the whole dress has to be re-worked.
I ordered four bridesmaids dresses from this store.
all four of my bridesmaids were measured and were informed of Read more...
I ordered four bridesmaids dresses from this store.
all four of my bridesmaids were measured and were informed of their dress sizes. none of them are big girls and none of them lost more than a pound or two between measuring and recieving.
upon recieving the dresses we found that every single one of them was at least one whole size too big (i suspect more than that) with bra cups the size of my head
they are strapless dresses and not one of my bridesmaids was able to keep their dress even on their body without gathering a yard of fabric at the back with a clip. (one girl even ordered a size smaller than she was told she is, in the hopes of losing weight to fit into it, and it was STILL too big)
i was disappointed to say the least and made my opinion known to the ladies behind the counter
i was offered no sort of compensation whatsoever (even after spending over a thousand dollars in store)
i asked if there was anything they could do for me and she said we would just have to have the dresses altered; then proceded to ask if i wanted to book an appointment for alterations.
i work in a car dealership and despite knowing that salesmen are sometimes wrongfully accused of shady dealings; i have never in my life seen such blatant money-grabbing techniques.
i have come to believe that they deliberately measure girls too big so that they have to spend more on alterations.
i told the lady she wasn't getting another red cent out of me and i will be telling ALL of my friends about the terrible customer service i have recieved.
every one of my girls will need to spend at least another hundred dollars on alterations before this is done and i am seriously worried about how it will look as this is not just a matter of taking it in an inch, the whole dress has to be re-worked. Read less
Services Used: Dress & Attire
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Private User
Wedding:
5/25/2014
5.0/5.0
Big selection in all the price ranges. I'm so happy I found my dress here
Big selection in all the price ranges. I'm so happy I found my dress here
Big selection in all the price ranges. I'm so happy I found my dress here Read less
Services Used: Dress & Attire
The Bridal House responded with the following comments:

Thank you we appreciate the feedback
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Anonymous
Wedding:
Recently Married
4.3/5.0
Was able to get an appointment very quickly. The staff was very friendly and helpful. Had a great selection of gowns. Was able to meet all of my alteration needs. Dress came in very fast! Would definitely recommend The Bridal House! Also got my maid of honour and flower girl dress here!
Was able to get an appointment very quickly. The staff was very friendly and helpful. Had a great selection of gowns. Was Read more...
Was able to get an appointment very quickly. The staff was very friendly and helpful. Had a great selection of gowns. Was able to meet all of my alteration needs. Dress came in very fast! Would definitely recommend The Bridal House! Also got my maid of honour and flower girl dress here! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
3.0/5.0
The quality of this store really depends on the consultant that you receive. When we went to purchase the dress our consultant was not helpful at all. She did not make us feel comfortable, and pushed us to buy dresses that we did not want. When we did find the dress, we had to continually ask to try it on, and then she became very pushy for us to purchase the dress.

When it came time to alterations, the appointments took twice as long as we were told as the ladies had 2-3 people to work on at a time. There was lots of standing around and wasted time. It just seemed like they needed more staff for the appointments that they had booked.

Overall the dress turned out great, but they did not make the dress shopping experience the fun day that everyone talks about.
The quality of this store really depends on the consultant that you receive. When we went to purchase the dress our Read more...
The quality of this store really depends on the consultant that you receive. When we went to purchase the dress our consultant was not helpful at all. She did not make us feel comfortable, and pushed us to buy dresses that we did not want. When we did find the dress, we had to continually ask to try it on, and then she became very pushy for us to purchase the dress.

When it came time to alterations, the appointments took twice as long as we were told as the ladies had 2-3 people to work on at a time. There was lots of standing around and wasted time. It just seemed like they needed more staff for the appointments that they had booked.

Overall the dress turned out great, but they did not make the dress shopping experience the fun day that everyone talks about. Read less
Services Used: Dress & Attire
Default vendor profile pic
Samantha
Wedding:
8/9/2013
3.1/5.0
I bought my wedding dress from the Bridal House, a beautiful La Sposa Millar gown. The dress shopping itself was relatively painless, my consultant Jennifer was amazing and I couldn't have done it without her. It was for my first fitting where things became a little fickle. The alterations department was okay, but I found one lady to be rather rude to me for our first meeting. She insisted on pointing out all of my flaws, and made me feel rather bad about myself. But, I am happy to report that upon the second and third alterations appointment, she seemed much friendlier. And the entire alterations department did an amazing job on my dress! It went through a lot of alterations, but everything looked flawless on my wedding day.

My groom and I encountered a lot of problems with the Tuxedo house. We put in our suit rental order well in advance (wedding was in August, we put in the order at the beginning of February). It turns out, that the lady forgot to put in the dates we needed our suits, and were only informed of this in June when we called to confirm our order. The result was many harried phone calls, and having to order special suits from the distributer.. to which the Tuxedo House wanted more money for them, and we ended shelling the money out. I was not impressed with this at all, but at least the suits looked good on the big day. We did have one groomsmen with a jacket that was four sizes too big for him, but that's the best they could do after they forgot to place our order, so I just let that headache go.

Overall, I loved the convenience of having a "one-stop" shop kind of bridal place, but I would encourage others to look somewhere else for suits, but you should definitely find your dress here.. they have a huge selection. But thank you, to the team at the Bridal House for the amazing dress. I felt like a princess on my wedding day.
I bought my wedding dress from the Bridal House, a beautiful La Sposa Millar gown. The dress shopping itself was Read more...
I bought my wedding dress from the Bridal House, a beautiful La Sposa Millar gown. The dress shopping itself was relatively painless, my consultant Jennifer was amazing and I couldn't have done it without her. It was for my first fitting where things became a little fickle. The alterations department was okay, but I found one lady to be rather rude to me for our first meeting. She insisted on pointing out all of my flaws, and made me feel rather bad about myself. But, I am happy to report that upon the second and third alterations appointment, she seemed much friendlier. And the entire alterations department did an amazing job on my dress! It went through a lot of alterations, but everything looked flawless on my wedding day.

My groom and I encountered a lot of problems with the Tuxedo house. We put in our suit rental order well in advance (wedding was in August, we put in the order at the beginning of February). It turns out, that the lady forgot to put in the dates we needed our suits, and were only informed of this in June when we called to confirm our order. The result was many harried phone calls, and having to order special suits from the distributer.. to which the Tuxedo House wanted more money for them, and we ended shelling the money out. I was not impressed with this at all, but at least the suits looked good on the big day. We did have one groomsmen with a jacket that was four sizes too big for him, but that's the best they could do after they forgot to place our order, so I just let that headache go.

Overall, I loved the convenience of having a "one-stop" shop kind of bridal place, but I would encourage others to look somewhere else for suits, but you should definitely find your dress here.. they have a huge selection. But thank you, to the team at the Bridal House for the amazing dress. I felt like a princess on my wedding day. Read less
Services Used: Dress & Attire
Default vendor profile pic
Aislinn
Wedding:
8/11/2012
4.3/5.0
I was very happy with my service at the Bridal House. Being the wedding season is incredibly busy, I did have a hard time scheduling appointments that were convenient, the earlier the better I think.
I was very happy with the selection they had in dresses and sample sizes, and I was thrilled with Caroline in alterations, who made me feel beautiful and confident in my dress.
I was very happy with my service at the Bridal House. Being the wedding season is incredibly busy, I did have a hard time Read more...
I was very happy with my service at the Bridal House. Being the wedding season is incredibly busy, I did have a hard time scheduling appointments that were convenient, the earlier the better I think.
I was very happy with the selection they had in dresses and sample sizes, and I was thrilled with Caroline in alterations, who made me feel beautiful and confident in my dress. Read less
Services Used: Dress & Attire
Default vendor profile pic
Cindy
Wedding:
6/30/2012
4.6/5.0
Natalie and the staff at The Bridal House are wonderful! They made dress shopping a delight and very stress-free. The level of service they provide is outstanding and were extremely helpful and friendly. We purchased all our dresses from them and they did a terrific job with everything from the ordering to alterations. I found it especially helpful when they were accommodating to the people in my entourage who are disabled.
Natalie and the staff at The Bridal House are wonderful! They made dress shopping a delight and very stress-free. The Read more...
Natalie and the staff at The Bridal House are wonderful! They made dress shopping a delight and very stress-free. The level of service they provide is outstanding and were extremely helpful and friendly. We purchased all our dresses from them and they did a terrific job with everything from the ordering to alterations. I found it especially helpful when they were accommodating to the people in my entourage who are disabled. Read less
Services Used: Dress & Attire
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Lindsay
Wedding:
3/17/2012
0.0/5.0
The bridal house is terrible they kept my money after promising a refund after I became pregnant and management has been avoiding me since then!!!! Appalling!
The bridal house is terrible they kept my money after promising a refund after I became pregnant and management has been Read more...
The bridal house is terrible they kept my money after promising a refund after I became pregnant and management has been avoiding me since then!!!! Appalling! Read less
Services Used: Dress & Attire
Default vendor profile pic
Aurelie
Wedding:
11/19/2011
5.0/5.0
The staff at The Bridal House were absolutely amazing at helping me find the perfect dress for my winter wedding. They made the entire experience exciting and memorable. The dress I ultimately picked was suggested to me by my consultant. Just by looking at me, she selected a dress that was absolutely perfect. The staff were all excellent to work with; they were very attentive and helpful through the entire process and they always made me feel special.

We also used The Bridal House for the men's tuxedos. The staff there were also amazing. They are very good at what they do when it comes to last minute alterations.
The staff at The Bridal House were absolutely amazing at helping me find the perfect dress for my winter wedding. They Read more...
The staff at The Bridal House were absolutely amazing at helping me find the perfect dress for my winter wedding. They made the entire experience exciting and memorable. The dress I ultimately picked was suggested to me by my consultant. Just by looking at me, she selected a dress that was absolutely perfect. The staff were all excellent to work with; they were very attentive and helpful through the entire process and they always made me feel special.

We also used The Bridal House for the men's tuxedos. The staff there were also amazing. They are very good at what they do when it comes to last minute alterations. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
5.0/5.0
I booked an appointment for my sister's fitting, and suggest informing the rest of the group that the appointment is 30 min prior to the actual time as I did! They ended up 15 minutes 'early' so they were treated to beverages and an orientation around the salon. I set her up with 2 smaller salon appointments prior to this one as the finale, and she could only rave about the comparison: 10x more selection, all the gowns were updated and new, much larger 'destination' section- including the tommy bahama area of the store for the guys. The consultants were great at picking out the right dresses per the body type- my sister's idea of what she wanted and what would look good was quite opposite, so she had the perfect dress for her pulled by the girl bang-on. I was also pretty impressed with the pricing, I was expecting a bit higher for the quality of the dresses compared to other salons that were charging the same for tacky/older dresses. All the staff were very friendly, and there is a selection of bridal accessories there that is also current to the magazines. I would recommend the same- try out the smaller salons, then come here so when you have the comparison, you don't need to wonder if you need to try somewhere else before saying 'yes'!!
I booked an appointment for my sister's fitting, and suggest informing the rest of the group that the appointment is 30 Read more...
I booked an appointment for my sister's fitting, and suggest informing the rest of the group that the appointment is 30 min prior to the actual time as I did! They ended up 15 minutes 'early' so they were treated to beverages and an orientation around the salon. I set her up with 2 smaller salon appointments prior to this one as the finale, and she could only rave about the comparison: 10x more selection, all the gowns were updated and new, much larger 'destination' section- including the tommy bahama area of the store for the guys. The consultants were great at picking out the right dresses per the body type- my sister's idea of what she wanted and what would look good was quite opposite, so she had the perfect dress for her pulled by the girl bang-on. I was also pretty impressed with the pricing, I was expecting a bit higher for the quality of the dresses compared to other salons that were charging the same for tacky/older dresses. All the staff were very friendly, and there is a selection of bridal accessories there that is also current to the magazines. I would recommend the same- try out the smaller salons, then come here so when you have the comparison, you don't need to wonder if you need to try somewhere else before saying 'yes'!! Read less
Services Used: Dress & Attire

DEALS

Free Tuxedo Rental - Part of the Celebration Plan Discounts
Print Deal
Redeem In-Store   $250 Value
Order your wedding gown from The Bridal House and receive the Groom's tuxedo rental free! (Non-transferable). If your gown is not purchased from us, and you rent five or more tuxedo's, you still qualify for $20.00 off per rental, or the groom's tuxedo rental free! *damage waiver not included with free rental
Deal #WW6f46b9c5278aa231
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MAP

 
13059-156 Street, Edmonton, AB T5V0A2 See On Map
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