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The Bridal Shop

Fargo , ND

LOCATION

Fargo, ND US
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Dress & Attire

REVIEWS

3.7
out of 5.0
3.9/5.0
3.7/5.0
3.8/5.0
3.7/5.0
3.6/5.0
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amanda
Wedding:
8/31/2013
0.0/5.0
Worst experience ever!! They are classless...ordered my dress october 4th 2012 and I still do not have it....they have thrown me around so many times saying they'll call and they don't so I end up calling them and they still don't get back to me...finally I got answer saying my dress will be shipped 5/6/13 called and my dress was never shipped and they can't tell me when or where or how...I'm so upset with Gretchen the boss she's the worst person to deal with....I have a good month worth of alterations to do to my dress so as of this point I probably won't have a dress come my wedding day....they are pathetic people know idea how they are still open....everyone I've talked with that has gone there has hated their experience....if you find your dream dress there try and find it else where!!!
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.6/5.0
Horrible horrible experience!! Dresses took months longer than we were told. We were told 5 different shop dates the month before the wedding. We were all promised regularly that they would contact us with updates and they never did. Every time we would call or go in, they would come up with an excuse of why they didn't follow-up. Then when the bridesmaid dresses arrived less than 2 weeks before the wedding, we discovered that they ordered the wrong size for one girl. We were very lucky that there was just enough fabric to have the dress taken out. Wish I could take back the business we gave them.
Services Used: Dress & Attire
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Kalli
Wedding:
7/7/2012
5.0/5.0
The Bridal Shop in Fargo is a beautiful store with knowledgeable staff and everything you could imagine for your big day! You will love the space to bring your family and friends along shopping. They truly went the extra mile to make sure my attire was top-notch for my big day.
Services Used: Dress & Attire
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Kristen
Wedding:
8/20/2011
5.0/5.0
I bought my wedding dress through the bridal shop, and I would absolutely recommend them to anyone looking for great service! They helped me find the dress of my dreams, and they also did great on following up with any questions I had! They even remedied a situation for me! When I ordered my dress, it came with a matching shawl. However when my dress came in, the shawl wasn't there. They gave me a shawl to use since the one with the dress didn't come in, and I was more then impressed with that customer service!

Thank you Bridal Shop for making my dress shopping experience a wonderful one!
Services Used: Dress & Attire
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Dawn S.
Wedding:
9/19/2009
2.7/5.0
I am not sure I would recommend the Bridal Shop. I actually got my dress from Mestad's in Rochester, they were great and more reasonably priced. We ordered the bridesmaids dresses from the bridal shop, because more bridesmaids were lived in Fargo and they were on sale when we ordered them. The dresses came in a month late and once they came in they did not fit a couple of the bridesmaids. We figured out one was measured wrong and at least 3 of the dresses were not sized right from the company. The dresses came 3 weeks before the wedding and we did not have much time to try to make dresses fit that were 5 inches from closing. In the end they did step up and do all the alterations for free on the 2 dresses that were the worst and reimbursed the bridesmaids for part of their alterations that were done elsewhere. This might have not been all the Bridal Shop's fault, but it caused a lot of extra stress close to the wedding.
Services Used: Dress & Attire
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milhaud20
Wedding:
5/23/2009
5.0/5.0
My dress was beautiful and the staff was great. The consultant who helped me, Katherine, was very friendly and she even gave us a 10% discount on my dress since I bought it off the rack.
Services Used: Dress & Attire
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Jessica
Wedding:
10/18/2008
4.8/5.0
The person I worked with was excellent. She was attentive but not pushy. I was very comfortable with her. She made sure to focus on what I like and did not like and did not rush me to make a decision. When I needed to sleep on it, she was very nice about it. Again, not pushy at all.
They were able to price match the same dress from another store in Grand Forks.
Services Used: Dress & Attire
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beautifulmonarc_26
Wedding:
7/26/2008
4.3/5.0
they were all very helpful with picking out my dress and any other time i came in to try on my dress! WONDERFUL!
Services Used: Dress & Attire
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Jennifer
Wedding:
7/26/2008
4.0/5.0
I had recieved my dress, veil, and tiara from The Bridal Shop. They were very polite and worked with me and did very well. We had also gotten all of the tuxes from them as well. They were very good at getting the sizes right even without being able to measure all the men.
Services Used: Dress & Attire
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Alley
Wedding:
6/21/2008
5.0/5.0
I LOVED shopping at The Bridal Shop for my wedding gown. They were so nice and respectful of what kind of dress I was looking for. I had some trouble finding the right dress until I went here. I reccomend them entirely.
Services Used: Dress & Attire, Invitations, Jewelry
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