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The Bridal Suite

Hamilton Square , NJ
CONTACT US
CONTACT US

LOCATION

1970 Highway 33
Hamilton Square, NJ 08690 US (map)

PHONE

609-588-4976

WEBSITE

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Dress & Attire

PHOTOS

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REVIEWS

4.3
out of 5.0
4.2/5.0
4.1/5.0
4.2/5.0
4.5/5.0
4.2/5.0
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Erin
Wedding:
10/30/2015
5.0/5.0
The women were extremely helpful and patient with me throughout the entire appointment. I had no idea what type of dress I wanted and the woman who was helping me was absolutely amazing. She listened to what I liked and didn't like and at the end of the day helped me find my dream wedding dress. When it came time to ordering my dress they went above and beyond to make sure I could come in during a time that worked best for me so I could try on the dress one more time and order it. Everyone that I spoke with was polite, kind and extremely helpful.
The women were extremely helpful and patient with me throughout the entire appointment. I had no idea what type of dress I Read more...
The women were extremely helpful and patient with me throughout the entire appointment. I had no idea what type of dress I wanted and the woman who was helping me was absolutely amazing. She listened to what I liked and didn't like and at the end of the day helped me find my dream wedding dress. When it came time to ordering my dress they went above and beyond to make sure I could come in during a time that worked best for me so I could try on the dress one more time and order it. Everyone that I spoke with was polite, kind and extremely helpful. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
3.8/5.0
I purchased my wedding dress yet and I had a pretty good experience. My appointment went very well and I found the dress quickly! We placed in order that day. I purchased by dress in the beginning on January for a mid-June wedding and was told that should be enough time for the dress. After purchases the dress, the Bridal Suite did not follow up about the progress of the dress. I had to be proactive to call and ask about the status of my dress and when it would be shipped. Overall I had a pretty good experience.
I purchased my wedding dress yet and I had a pretty good experience. My appointment went very well and I found the dress Read more...
I purchased my wedding dress yet and I had a pretty good experience. My appointment went very well and I found the dress quickly! We placed in order that day. I purchased by dress in the beginning on January for a mid-June wedding and was told that should be enough time for the dress. After purchases the dress, the Bridal Suite did not follow up about the progress of the dress. I had to be proactive to call and ask about the status of my dress and when it would be shipped. Overall I had a pretty good experience. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.8/5.0
When I first picked out my dress at the Bridal Suite of Hamilton they seemed perfectly lovely, but after paying for, and ordering my dress that changed. I was told when I ordered my dress that I didn't need to pay to have it rushed, that it would arrive in September plenty of time for my wedding. The owner told me she would mail me a fabric swatch from my gown in a couple weeks. After two months I called about the swatch, and was told they never requested it from the designer. They then requested it and a few weeks later instead of mailing it told me I'd need to come pick it up...not terrible, understandable if nothing else had gone wrong, but still an inconvenience.

When September came I awaited a call that my dress had arrived, but I never got a call. When October came I called to inquire and was told it was running late, but would definitely be in by the end of October. This pattern continued until early December with them giving me a date it would "definitely" be in by and me calling after that date past to then be told a new date. Every time I grew more nervous, but stayed polite, but every time despite me being polite the owner Kim, who is the only person there who can answer any questions, had a very snarky/rude tone as though I was inconveniencing her.

When my dress finally did arrive it was 3 months late from what I was told when I ordered. There was no apology, just more rudeness. When I had my fittings I could hear her talking about other customers with the employees.

I have to say the whole thing was disappointing. I expected more from the Bridal Suite. Wedding planning can be a stressful time, and late dresses and snarky attitudes do not help. I don't think it is too much to at least expect politeness and a respectful demeanor.

As for quality my dress was beautiful, but the same price it would be at another salon, but the service here is below mediocre. The only good thing here is Rosemary who does alterations. She is wonderful!
When I first picked out my dress at the Bridal Suite of Hamilton they seemed perfectly lovely, but after paying for, and Read more...
When I first picked out my dress at the Bridal Suite of Hamilton they seemed perfectly lovely, but after paying for, and ordering my dress that changed. I was told when I ordered my dress that I didn't need to pay to have it rushed, that it would arrive in September plenty of time for my wedding. The owner told me she would mail me a fabric swatch from my gown in a couple weeks. After two months I called about the swatch, and was told they never requested it from the designer. They then requested it and a few weeks later instead of mailing it told me I'd need to come pick it up...not terrible, understandable if nothing else had gone wrong, but still an inconvenience.

When September came I awaited a call that my dress had arrived, but I never got a call. When October came I called to inquire and was told it was running late, but would definitely be in by the end of October. This pattern continued until early December with them giving me a date it would "definitely" be in by and me calling after that date past to then be told a new date. Every time I grew more nervous, but stayed polite, but every time despite me being polite the owner Kim, who is the only person there who can answer any questions, had a very snarky/rude tone as though I was inconveniencing her.

When my dress finally did arrive it was 3 months late from what I was told when I ordered. There was no apology, just more rudeness. When I had my fittings I could hear her talking about other customers with the employees.

I have to say the whole thing was disappointing. I expected more from the Bridal Suite. Wedding planning can be a stressful time, and late dresses and snarky attitudes do not help. I don't think it is too much to at least expect politeness and a respectful demeanor.

As for quality my dress was beautiful, but the same price it would be at another salon, but the service here is below mediocre. The only good thing here is Rosemary who does alterations. She is wonderful! Read less
Services Used: Dress & Attire
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Liz
Wedding:
5/29/2015
4.7/5.0
I recently purchased my gown from the Bridal Suite after working with Toni for my first appointment and Katie for my second appointment. Both consultants were friendly and helpful. I did have a good idea of what I wanted going in, which made it easier, but both Toni and Katie took time to make sure the dress I chose was exactly what I wanted. I didn't feel rushed or pressured into anything. Everyone in the salon seems happy to help the customers who walk in. I would definitely recommend this salon!
I recently purchased my gown from the Bridal Suite after working with Toni for my first appointment and Katie for my Read more...
I recently purchased my gown from the Bridal Suite after working with Toni for my first appointment and Katie for my second appointment. Both consultants were friendly and helpful. I did have a good idea of what I wanted going in, which made it easier, but both Toni and Katie took time to make sure the dress I chose was exactly what I wanted. I didn't feel rushed or pressured into anything. Everyone in the salon seems happy to help the customers who walk in. I would definitely recommend this salon! Read less
Services Used: Dress & Attire
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Kristin
Wedding:
5/22/2015
5.0/5.0
My experience at the Bridal Suite was wonderful. I first went in July of 2014 to look for my wedding dress. It was the first shop I went to, so I had no idea what to expect. Kim, the shop owner, made me feel so comfortable from the get go. I never felt rushed and she gave me her full attention. Although i visited other bridal shops, i soon realized that the Bridal Suite went above and beyond in terms of accommodating their clients. I was actually able to customize my Casablanca wedding dress to suit my own personal style when I ordered it, which i never knew you were able to do. I just went to try it on yesterday and it looked amazing! Although there was a mix up with my scheduled time, Kim was so flexible and took us earlier so we did not have to wait. They also have seamstresses there and do all their alterations in house if you choose. Although i wasn't even scheduled for the seamstress, Michelle, she happened to be there and jumped right in and started showing me all the different ways to bustle the dress. She was so helpful! Oh yes, and very reasonable prices too, if you are a NJEA member, you receive a discount! I couldn't be happier with my experience!!
My experience at the Bridal Suite was wonderful. I first went in July of 2014 to look for my wedding dress. It was the Read more...
My experience at the Bridal Suite was wonderful. I first went in July of 2014 to look for my wedding dress. It was the first shop I went to, so I had no idea what to expect. Kim, the shop owner, made me feel so comfortable from the get go. I never felt rushed and she gave me her full attention. Although i visited other bridal shops, i soon realized that the Bridal Suite went above and beyond in terms of accommodating their clients. I was actually able to customize my Casablanca wedding dress to suit my own personal style when I ordered it, which i never knew you were able to do. I just went to try it on yesterday and it looked amazing! Although there was a mix up with my scheduled time, Kim was so flexible and took us earlier so we did not have to wait. They also have seamstresses there and do all their alterations in house if you choose. Although i wasn't even scheduled for the seamstress, Michelle, she happened to be there and jumped right in and started showing me all the different ways to bustle the dress. She was so helpful! Oh yes, and very reasonable prices too, if you are a NJEA member, you receive a discount! I couldn't be happier with my experience!! Read less
Services Used: Dress & Attire
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Megan
Wedding:
5/2/2015
5.0/5.0
The Bridal Suite offered many choices of beautiful style gowns, but more importantly they provided a really great experience from the start. I immediately felt comfortable with their staff and knew they would be the right place to find my perfect dress!
The Bridal Suite offered many choices of beautiful style gowns, but more importantly they provided a really great Read more...
The Bridal Suite offered many choices of beautiful style gowns, but more importantly they provided a really great experience from the start. I immediately felt comfortable with their staff and knew they would be the right place to find my perfect dress! Read less
Services Used: Dress & Attire
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Jaxx31
Wedding:
4/11/2015
5.0/5.0
I purchased my dress, veil and head piece from the Bridal Suite! Dress shopping here was the BEST experience I could have hoped for! Kim and her team are a delight to work with and did everything they could to help me find my dream wedding dress! The place itself is adorable and the experience is private and intimate! Michelle was my seamstress there and did an incredible job on my grown! I could not thank the Bridal Suite Team enough!
I purchased my dress, veil and head piece from the Bridal Suite! Dress shopping here was the BEST experience I could have Read more...
I purchased my dress, veil and head piece from the Bridal Suite! Dress shopping here was the BEST experience I could have hoped for! Kim and her team are a delight to work with and did everything they could to help me find my dream wedding dress! The place itself is adorable and the experience is private and intimate! Michelle was my seamstress there and did an incredible job on my grown! I could not thank the Bridal Suite Team enough! Read less
Services Used: Dress & Attire
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Megan
Wedding:
10/10/2014
4.7/5.0
They were able to find me the perfect dress in my price range. The dress came in quickly but it took a couple months to receive the belt that came with the gown. I had to keep calling to see when it was in. Other than that I was very happy and will recommend my friends to them for their future weddings!
They were able to find me the perfect dress in my price range. The dress came in quickly but it took a couple months to Read more...
They were able to find me the perfect dress in my price range. The dress came in quickly but it took a couple months to receive the belt that came with the gown. I had to keep calling to see when it was in. Other than that I was very happy and will recommend my friends to them for their future weddings! Read less
Services Used: Dress & Attire
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plannerkate
Wedding:
7/17/2010
5.0/5.0
I JUST purchased my bridal gown at The Bridal Suite. Kim, the owner, came in on a Sunday for me, since I was in town visiting my parents for that day only. She was amazing to work with - extremely professional, knowledgeable and super sweet. Her sales "technique" (if you can call it that) was no pressure - more like a friend who was genuinely interested in you finding THE dress. She wasn't pushy and really let me, my mom and MOH discuss each dress. I also love that they are involved in Brides Across America - a nonprofit dedicated to supporting American troops and their families. I just ordered my dress, so we'll see in a few months how the rest of the process goes, but so far I'm in love with The Bridal Suite!
I JUST purchased my bridal gown at The Bridal Suite. Kim, the owner, came in on a Sunday for me, since I was in town Read more...
I JUST purchased my bridal gown at The Bridal Suite. Kim, the owner, came in on a Sunday for me, since I was in town visiting my parents for that day only. She was amazing to work with - extremely professional, knowledgeable and super sweet. Her sales "technique" (if you can call it that) was no pressure - more like a friend who was genuinely interested in you finding THE dress. She wasn't pushy and really let me, my mom and MOH discuss each dress. I also love that they are involved in Brides Across America - a nonprofit dedicated to supporting American troops and their families. I just ordered my dress, so we'll see in a few months how the rest of the process goes, but so far I'm in love with The Bridal Suite! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
1.0/5.0
Worst customer service ever! My dress did not fit, they told me the fabric was discontinued and that I'll was so lucky they had a sample dress that I could have for $100!!!! The sample had a hole in it and wasn't my size! The dress would need to be altered. I only needed a few inches of fabric I wasn't paying $100 for that! Especially since the original dress cost over $200! The sales women Kim was so disrespectful, rude, and unprofessional. Not to mention that the site said they were open, but when I went to visit the shop it was closed for maintenance! I'm not sure what kind of maintenance requires you to take all your signs down. Unbelievable that they couldn't help me out after the entire wedding party bought their gowns there!
Worst customer service ever! My dress did not fit, they told me the fabric was discontinued and that I'll was so lucky Read more...
Worst customer service ever! My dress did not fit, they told me the fabric was discontinued and that I'll was so lucky they had a sample dress that I could have for $100!!!! The sample had a hole in it and wasn't my size! The dress would need to be altered. I only needed a few inches of fabric I wasn't paying $100 for that! Especially since the original dress cost over $200! The sales women Kim was so disrespectful, rude, and unprofessional. Not to mention that the site said they were open, but when I went to visit the shop it was closed for maintenance! I'm not sure what kind of maintenance requires you to take all your signs down. Unbelievable that they couldn't help me out after the entire wedding party bought their gowns there! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
5.0/5.0
I purchased my wedding dress from The Bridal Suite and had the most amazing experience. It was everything I had hoped it would be. I loved that it is by appointment only and I felt I had all the time in the world to browse their huge selection. I worked directly with Kim and couldn't love her more. She was extremely patient, fun, personable and offered amazing advice. HIGHLY RECOMMEND!!!
I purchased my wedding dress from The Bridal Suite and had the most amazing experience. It was everything I had hoped it Read more...
I purchased my wedding dress from The Bridal Suite and had the most amazing experience. It was everything I had hoped it would be. I loved that it is by appointment only and I felt I had all the time in the world to browse their huge selection. I worked directly with Kim and couldn't love her more. She was extremely patient, fun, personable and offered amazing advice. HIGHLY RECOMMEND!!! Read less
Services Used: Dress & Attire

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1970 Highway 33, Hamilton Square, NJ 08690 See On Map
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