Nophoto-130

The Bride's Room

Wheeling , IL

LOCATION

Wheeling, IL US

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

REVIEWS

4.4
out of 5.0
4.4/5.0
4.4/5.0
4.5/5.0
4.4/5.0
4.4/5.0
Sort by
Missing_profile
LibbyVW
Wedding:
10/5/2010
5.0/5.0
Some friends referred me to this store and although I'm down in the city I wanted to drive out to Wheeling to check it out. It was incredible...I loved the individualized attention, both in my gown shopping experience and then upstairs with my bridesmaids while looking for their dresses. I didn't think customer service like this existed anymore - they were so good at helping me determine what I wanted in some custom alterations and then so helpful with determining what to do about a possibly pregnant bridesmaid I may have. They rocked!
Services Used: Dress & Attire
Default-vendor-profile-pic
susie
Wedding:
8/14/2010
4.9/5.0
This is the only place I went to. They were having a moving sale so I got my Pronovias dress for just $500. They were very kind and accommodating. I just wished they had their own seamstress on site. My dress looked great for my wedding!
Services Used: Dress & Attire
Default-vendor-profile-pic
IrishShep
Wedding:
6/5/2010
4.9/5.0
The Bride's Room was the second place I tried on dresses. My sister and neighbor had both had success there and I was very hopeful. I liked that they only took one appointment at a time to devote their full attention and space to you and did not try to upsell you out of your budget. I narrowed it down to one dress that I really liked but couldn't commit for some reason. I planned to return another day or look elsewhere. I then heard from another neighbor that the Bride's Room was moving and having a cash and carry sale with all remaining inventory priced at $500 (a good price for their dresses' quality, design, and details). The only negative in my mind was this business not following up with brides who did not walk away with a dress to let them know about the sale. In any case, luckily I found out about it and got an appointment while there was still a large selection left. I narrowed it down to two dresses (my first favorite had already been purchased), and when I couldn't decide, they let me bring both dresses to a room upstairs to take my time making a decision. Ultimately the dress I chose was perfect for me. It fit my body shape well and it was the right amount of detail to feel special, elegant, and beautiful without it being overdone and taking the spotlight away from me. I consider the dress and price to be just right and couldn't have been happier with the Bride's Room's service or selection.
Services Used: Dress & Attire
Default-vendor-profile-pic
Kari
Wedding:
9/19/2009
5.0/5.0
I had a wonderful experience with The Bride's Room. They were my third (and last) stop on my quest for the dress. The ladies helping were extremely nice and professional. The shop is so cute, and best of all the prices are great! I bought a dress for under $1000.
Services Used: Dress & Attire
Default-vendor-profile-pic
Meridith
Wedding:
9/13/2009
4.9/5.0
This place was unbelievable! Five weeks before my wedding, I walked into this place because I decided I might want a "real" wedding gown (I was going to wear a simple white evening dress.)

An hour later I walked out with "the dress". Only, it was about 10 sizes too big! (I had to buy the sample size because it was only 5 weeks before my wedding!) I was pretty nervous about the situation but the owner of the store assured me she would help me find someone who could do the alterations or she would take the dress back.

I was in such a hurry, that I called the store again for the tailor recommendation a few hours later, and a sales girl gave me the name of a tailor downtown that would do it. I will not mention the name of this place because I feel too bad, but long story short they obviously were used to a certain clientele that could afford $$$$ for tailoring, and after they had pinned the entire dress, they gave me an unbelievably high price! Shocked, I figured that I had no other choice, and left my dress with the gouging tailor shop.

Well, when I called the Bride's Room, the owner was aghast! She told me she would handle the entire matter herself. She personally drove downtown, picked up the dress, got my money back from this tailor, and brought it to the tailor I ended up using, for 1/2 the price.

Now that's customer service! Oh, and my dress was unbelievably beautiful, couldn't have turned out better!
Services Used: Dress & Attire
Default-vendor-profile-pic
clipaj
Wedding:
5/16/2009
5.0/5.0
The Brides Room was great! I looked for dresses downtown and they were all so expensive and just weren't what I was picturing in my mind. At the Brides Room they only see one bride at a time so you have their undivided attention. I described the dress I was looking for and what my budget was (pretty low for a typical wedding dress, they told me downtown there was nothing they had at my budget) and they brought out about 5-10 dresses that were exactly what I was picturing and that were UNDER my budget. I also purchased my veil and my bridesmaids dresses from them as well. I have nothing but great things to say about them from start to finish!
Services Used: Dress & Attire
Default-vendor-profile-pic
EMosele
Wedding:
6/28/2008
2.2/5.0
I was pressured into buying a dress that I didn't like very much.

I wound up changing my mind, and they would not take the dress back. I wound up going elsewhere to buy my wedding dress. Now i have two.

If they have what you're looking for, you can purchase samples here for somewhat reasonable prices, or you can custom order.
Services Used: Dress & Attire
Default-vendor-profile-pic
Lisa
Wedding:
7/14/2007
5.0/5.0
We had such a great experience at the Bride's Room. They were so attentive and personable. We had no problems getting our out of town bridesmaids' dresses ordered and they helped me find my dream dress at a very reasonable price. A wonderful place- you won't be disappointed!
Services Used: Dress & Attire
Default-vendor-profile-pic
Katherine
Wedding:
6/16/2007
4.6/5.0
I bought my wedding dress here. They were very nice and I had the whole store to myself including a huge dressing room. All the attention was on me. I had two of the employees just to help me get dresses on and off. The service was 1000% better than David's Bridal. The dresses were beautiful and I had many to choose from. I highly recommend.
Services Used: Dress & Attire
Default-vendor-profile-pic
MaritaMcG
Wedding:
7/29/2006
4.9/5.0
The staff at The Bride's Room are so wonderful. Their wedding dresses are sourced from trunk shows, so no two are alike. The owners are two women and they each are very involved - they only schedule one bride at a time, so the focus is entirely on you. I told them what I thought I wanted, but they also had me try on a couple that I would not have selected looking at them on the hanger. I thought I wanted a strapless dress, and fell in love with a dress that has thin straps - and it looks like it was made for me. Very customer service oriented.
They also helped us with the bridesmaids dresses. Because we had pretty much waited until the last minute to order (spent too much time looking at other places), they were able to narrow down our choices based on what they knew could be in on time. We ended ordering beautiful dresses that my sisters have actually worn to other events after the wedding.
Services Used: Dress & Attire
Default-vendor-profile-pic
Amy P
Wedding:
9/4/2005
4.2/5.0
I got my wedding dress here and my bridesmaids ordered their dresses here as well.

This was my third store to look at dresses and it was the most fun. I had the most personalized service and the sales people were the most attentive. I found the most unique dress and it wasn't full price! The issue I had was asking to take the shawl with after we paid for the dress, they weren't very enthusiastic about that. But we got it anyways!

The bridesmaid dresses were exactly the color I wanted. The girls got to pick from any of the available styles by one particular designer and just had to get them in the right color. The dresses were ordered and came in in plenty of time.
Services Used: Dress & Attire
Default-vendor-profile-pic
noblebride
Wedding:
8/6/2005
4.9/5.0
I fell in love with the dress right away, even though it was a style I hadn't planned on. They really know how to pamper you and make you feel special. I had a lovely time the first visit and subsequently after trying some lower cost alternatives, decided to stick with my dream dress. The quality and style of their sample designer dresses is unparalleled for the price ranges they have.
Services Used: Dress & Attire
Default-vendor-profile-pic
Sunny
Wedding:
3/5/2005
4.5/5.0
Loved working with the gals at the Brides' Room. The facility is so quaint and they meet with you 1-1 so you feel like you have the whole store to yourself.
Services Used: Dress & Attire
Thanks for visiting the vendor listing for The Bride's Room
Please let this vendor know that you found them on the WeddingWire Network.
Ww_logo
 
Nophoto-220