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The Condado Plaza Hilton

San Juan , PR
CONTACT US
CONTACT US

LOCATION

999 Ashford Avenue
San Juan, PR 00907 US (map)

PHONE

787-721-1000

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Whether you’re visiting Puerto Rico to experience the beautiful beaches and glitzy lifestyle of Condado, wander the charming cobblestone avenues of historic Old San Juan or have your... Read more
Whether you’re visiting Puerto Rico to experience the beautiful beaches and glitzy lifestyle of Condado, wander the charming cobblestone avenues of historic Old San Juan or have your every need taken care of at a chic oceanfront retreat, The Condado Plaza Hilton stands alone as a one-of-a-kind destination. Read less
Wedding Venue

PHOTOS

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INFO FOR WEDDING VENUE

When was your venue built?
1963
When was your venue last renovated?
2008
Describe your venue:
Hotel
Describe the style of your venue
City, Modern, Waterfront
What wedding services does your venue provide?
Bridal Shower, Ceremony, Reception
What is the maximum capacity of your venue?
1000
How many event spaces or rooms does your venue offer?
18
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
Yes
Number of guest rooms
572
Number of suites
62
What is the minimum rental fee for your venue?
500
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
No
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
No
Catering
Offered in-house
Is catering included in the minimum rental fee?
No
What is the average catering price per person at your venue?
120
Event Coordination
Offered in-house, Outside vendors welcome
Is event coordination included in the minimum rental fee?
No
Event Rentals
Outside vendors welcome
Lighting and Sound
Offered in-house
Are lighting and sound included in the minimum rental fee?
No
Linens
Offered in-house, Outside vendors welcome
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house, Outside vendors welcome
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Outside vendors welcome
Wedding Cake
Outside vendors welcome

REVIEWS

4.4
out of 5.0
4.8/5.0
4.2/5.0
4.4/5.0
4.3/5.0
4.0/5.0
Sort by
Default vendor profile pic
Private User
Wedding:
12/27/2013
5.0/5.0
Leslie Garcia, Senior Catering Manager, was great!!! She helped a lot throughout the wedding planning process and made sure everything was perfect on the wedding night.

Also, the food is AMAZING! And the Condado Lagoon view from the Royal Ballroom is beautiful.

Highly recommended.

P.S. If you are planning on making welcome bags, I recommend to let them give the bags to your guests at the front desk when they check-in. It was a little of a hassle to get them to deliver the bags on time to each room.
Leslie Garcia, Senior Catering Manager, was great!!! She helped a lot throughout the wedding planning process and made Read more...
Leslie Garcia, Senior Catering Manager, was great!!! She helped a lot throughout the wedding planning process and made sure everything was perfect on the wedding night.

Also, the food is AMAZING! And the Condado Lagoon view from the Royal Ballroom is beautiful.

Highly recommended.

P.S. If you are planning on making welcome bags, I recommend to let them give the bags to your guests at the front desk when they check-in. It was a little of a hassle to get them to deliver the bags on time to each room. Read less
Services Used: Wedding Venue
Default vendor profile pic
Alexandra
Wedding:
10/19/2013
5.0/5.0
The view of my ceremony was perfect it was breathtaking. The reception room and food was great! Rosanilda was always available for and she was extremely helpful! Thank you!
The view of my ceremony was perfect it was breathtaking. The reception room and food was great! Rosanilda was always Read more...
The view of my ceremony was perfect it was breathtaking. The reception room and food was great! Rosanilda was always available for and she was extremely helpful! Thank you! Read less
Services Used: Wedding Venue
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
5.0/5.0
Lo mejor de mi boda, aparte de mi esposo! El servicio, la comida y la puntualidad fue excelente!!!
Lo mejor de mi boda, aparte de mi esposo! El servicio, la comida y la puntualidad fue excelente!!!
Lo mejor de mi boda, aparte de mi esposo! El servicio, la comida y la puntualidad fue excelente!!! Read less
Services Used: Wedding Venue
Default vendor profile pic
Anonymous
Wedding:
Recently Married
4.7/5.0
My wedding was at this location on 12-13-14 and I was very pleased with how my experience was! Rosanilda Verdejo was my wedding coordinator and she was awesome! I worked with her from February 2014 up until the day of the wedding and she was great! She answered all of worries, concerns, and questions and made sure that I had a spectacular day! She was very responsive to my emails and calls since I live in Maryland. On average, she would respond within one day or so. The food for my cocktail hour and reception was AMAZING!! All of my guests loved the food!! I HIGHLY recommend this venue if you are looking to get married in San Juan, PR. The hotel had plenty of things to do for my guests (e.g. A Casino, beach, poolside bar with a DJ, conveniently located within walking distance of restaurants, bars, and nightlife). The staff was extremely professional, friendly, and accommodating. The ceremony and reception areas were set up perfectly! I gave a 4/5 for flexibility because we had only one minor hiccup. We needed to check into our honeymoon room one night earlier (so that the groom and I could stay in separate rooms the night before the wedding), and we thought that given the amount of revenue we brought to the hotel for our wedding (over 9k for the reception and over 4k in guest rooms), we thought that the hotel would give us a complimentary night. Not the case! We tried to explain to the manager our concerns, but they would not budge. They ended up giving us a discounted rate for the extra night for $79. My brother paid for the room, because he felt horrible that we were going back and forth about a one night stay, on the night before our wedding.

Despite that minor hiccup, I highly recommend the Condado Plaza Hilton as a destination wedding venue. My wedding was PERFECT! All 55 guests were happy and beyond pleased with their stay and the wedding experience!! Thank you, Rosanilda and your staff for everything.

Best,
The new Mrs :)
My wedding was at this location on 12-13-14 and I was very pleased with how my experience was! Rosanilda Verdejo was my Read more...
My wedding was at this location on 12-13-14 and I was very pleased with how my experience was! Rosanilda Verdejo was my wedding coordinator and she was awesome! I worked with her from February 2014 up until the day of the wedding and she was great! She answered all of worries, concerns, and questions and made sure that I had a spectacular day! She was very responsive to my emails and calls since I live in Maryland. On average, she would respond within one day or so. The food for my cocktail hour and reception was AMAZING!! All of my guests loved the food!! I HIGHLY recommend this venue if you are looking to get married in San Juan, PR. The hotel had plenty of things to do for my guests (e.g. A Casino, beach, poolside bar with a DJ, conveniently located within walking distance of restaurants, bars, and nightlife). The staff was extremely professional, friendly, and accommodating. The ceremony and reception areas were set up perfectly! I gave a 4/5 for flexibility because we had only one minor hiccup. We needed to check into our honeymoon room one night earlier (so that the groom and I could stay in separate rooms the night before the wedding), and we thought that given the amount of revenue we brought to the hotel for our wedding (over 9k for the reception and over 4k in guest rooms), we thought that the hotel would give us a complimentary night. Not the case! We tried to explain to the manager our concerns, but they would not budge. They ended up giving us a discounted rate for the extra night for $79. My brother paid for the room, because he felt horrible that we were going back and forth about a one night stay, on the night before our wedding.

Despite that minor hiccup, I highly recommend the Condado Plaza Hilton as a destination wedding venue. My wedding was PERFECT! All 55 guests were happy and beyond pleased with their stay and the wedding experience!! Thank you, Rosanilda and your staff for everything.

Best,
The new Mrs :) Read less
Services Used: Wedding Venue
Default vendor profile pic
Mturner
Wedding:
7/24/2011
4.7/5.0
I have always loved the Conrad, back when it used to be Condado Plaza. Most of my business trips where spent at the hotel and I when I decided to get married I knew right away I would love to do it at the Conrad. I can't say enough good things about it because it realky was my dream wedding, the food was very good and once we arrived at the hotel for the wedding weekend we had great treatment all the way through.
I have always loved the Conrad, back when it used to be Condado Plaza. Most of my business trips where spent at the hotel Read more...
I have always loved the Conrad, back when it used to be Condado Plaza. Most of my business trips where spent at the hotel and I when I decided to get married I knew right away I would love to do it at the Conrad. I can't say enough good things about it because it realky was my dream wedding, the food was very good and once we arrived at the hotel for the wedding weekend we had great treatment all the way through. Read less
Services Used: Wedding Venue
Default vendor profile pic
Diana
Wedding:
8/10/2012
4.2/5.0
Our respresentative, Janice Figueroa was great. She was able to keep everything on schedule and ensure the party went as planned.
Our respresentative, Janice Figueroa was great. She was able to keep everything on schedule and ensure the party went as Read more...
Our respresentative, Janice Figueroa was great. She was able to keep everything on schedule and ensure the party went as planned. Read less
Services Used: Wedding Venue
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
4.2/5.0
This is a great place to have a wedding and reception. They were flexible with menu options, space, concessions and room blocks. It is also a great location for a destination wedding, because it is close to Old San Juan and provides guests with plenty of options.

We had one major concern with the hotel and that was the transition of our catering contact after working with her for 5 months, she left, and we were not immediately informed. However, we were blessed with Maritza who was fantastic and ensured we a had a seamless transition. She did everything to give us a wonderful wedding day and experience while at the hotel.

The hotel staff we worked with were all friendly and bent over backwards to make us and our guests feel special.

If you are having an event of about 70-80 people I recommend asking for Las Brisas Meeting Room. It over looks the water and has an attached terrace. Absolutely beautiful!
This is a great place to have a wedding and reception. They were flexible with menu options, space, concessions and room Read more...
This is a great place to have a wedding and reception. They were flexible with menu options, space, concessions and room blocks. It is also a great location for a destination wedding, because it is close to Old San Juan and provides guests with plenty of options.

We had one major concern with the hotel and that was the transition of our catering contact after working with her for 5 months, she left, and we were not immediately informed. However, we were blessed with Maritza who was fantastic and ensured we a had a seamless transition. She did everything to give us a wonderful wedding day and experience while at the hotel.

The hotel staff we worked with were all friendly and bent over backwards to make us and our guests feel special.

If you are having an event of about 70-80 people I recommend asking for Las Brisas Meeting Room. It over looks the water and has an attached terrace. Absolutely beautiful! Read less
Services Used: Wedding Venue
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Megan
Wedding:
10/15/2010
4.0/5.0
Love, love love the Condado. Had a beautiful wedding- with delicious food and all our guests had a great time. We had very good dealings with Janice Figeroa (hotel room block manager), but had some issues at the very last minute with Giovanna Buono (catering and events manager).

However despite some things going wrong- no one was any the wiser. Wedding was seamless and everyone had a great time. The hotel's decor, location, and food can't be beat for the price.
Love, love love the Condado. Had a beautiful wedding- with delicious food and all our guests had a great time. We had very Read more...
Love, love love the Condado. Had a beautiful wedding- with delicious food and all our guests had a great time. We had very good dealings with Janice Figeroa (hotel room block manager), but had some issues at the very last minute with Giovanna Buono (catering and events manager).

However despite some things going wrong- no one was any the wiser. Wedding was seamless and everyone had a great time. The hotel's decor, location, and food can't be beat for the price. Read less
Services Used: Wedding Cake, Catering, Wedding Planning, Rentals & Photobooths, Wedding Venue
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sonya
Wedding:
2/19/2011
3.8/5.0
had a blast! beautiful hotel. My photographer was able to gel a lot of beautiful images!
had a blast! beautiful hotel. My photographer was able to gel a lot of beautiful images!
had a blast! beautiful hotel. My photographer was able to gel a lot of beautiful images! Read less
Services Used: Wedding Venue
Default vendor profile pic
Cory
Wedding:
12/6/2013
2.9/5.0
I was unhappy with there follow through
I was unhappy with there follow through
I was unhappy with there follow through Read less
Services Used: Wedding Venue

MAP

 
999 Ashford Avenue, San Juan, PR 00907 See On Map
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Please let this vendor know that you found them on the WeddingWire Network.
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