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The Crystal Bride

Geneva , IL
CONTACT US
CONTACT US

LOCATION

207 W. State Street
Geneva, IL US 60134 (map)

PHONE

630-397-5040

WEBSITE

View website
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ABOUT US

Capture Your Sparkle

At the Crystal Bride, our vision is to offer the bride-to-be a comfortable elegant environment to shop for the gown of her dreams!

Our second... Read more
Capture Your Sparkle

At the Crystal Bride, our vision is to offer the bride-to-be a comfortable elegant environment to shop for the gown of her dreams!

Our second floor bridal suite affords a quiet, peaceful atmosphere to relax with your family and friends to plan your special day! We believe shopping for your bridal gown should be a wonderful experience where you don’t feel pressured or hurried. Our goal is to help you choose the perfect dress and accessories to “Capture Your Sparkle!”

Hours of Operation:

Mon., Tue., Wed., Fri. 11:00am – 6:00pm
Thursday 11:00am – 8:00pm
Saturday 10:00am-6:00pm
Appointments Recommended Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Father of the Bride, Father of the Groom, Flower Girls, Groom, Groomsmen, Mother of the Bride, Mother of the Groom, Ring Bearers
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Undergarments, Veils

REVIEWS

4.8
out of 5.0
4.8/5.0
4.9/5.0
4.8/5.0
4.8/5.0
4.8/5.0
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Jaclyn
Wedding:
9/27/2014
5.0/5.0
I had a wonderful expirence at The Crystal Bride. It was the first & only place I went to for my dress. Chante was wonderful! She helped create a complete look & offered ideas on how to modify the dress so it was perfect for me. Got the dress I loved, a belt & veil all for under $2,000.
I had a wonderful expirence at The Crystal Bride. It was the first & only place I went to for my dress. Chante was Read more...
I had a wonderful expirence at The Crystal Bride. It was the first & only place I went to for my dress. Chante was wonderful! She helped create a complete look & offered ideas on how to modify the dress so it was perfect for me. Got the dress I loved, a belt & veil all for under $2,000. Read less
Services Used: Dress & Attire
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brittannicas@gmail.com
Wedding:
9/7/2014
5.0/5.0
What a fantastic experience! The staff was attentive and extremely knowledgable. The environment was positive and fun! I was able to find my dream dress painlessly!
What a fantastic experience! The staff was attentive and extremely knowledgable. The environment was positive and fun! I Read more...
What a fantastic experience! The staff was attentive and extremely knowledgable. The environment was positive and fun! I was able to find my dream dress painlessly! Read less
Services Used: Dress & Attire
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Linda
Wedding:
7/26/2014
5.0/5.0
The Crystal Bride, in general, and my consultant, Rebecca, specifically, were truly outstanding. Rebecca was assigned to me after my first consultant left unexpectedly. I had spent hours with her and was really upset to find out that she was gone. Rebecca stepped in, calmed me down, and proceeded to work with me, not only to finish choosing my gown, but actually change me to a completely different one that I had never seen previously. The new gown is actually much more appropriate and looks fantastic. The designer had had a trunk show when I was first in and offered a discount. Since my first consultant never showed me this gown, I thought that I had lost out on this discount. But Rebecca went to bat for me and was able to secure the trunk show discount for me as well. It turned my experience into something wonderful - a fantastic gown, at a great price. This salon is just outstanding and I have only positive things to say about my many visits there.
The Crystal Bride, in general, and my consultant, Rebecca, specifically, were truly outstanding. Rebecca was assigned to Read more...
The Crystal Bride, in general, and my consultant, Rebecca, specifically, were truly outstanding. Rebecca was assigned to me after my first consultant left unexpectedly. I had spent hours with her and was really upset to find out that she was gone. Rebecca stepped in, calmed me down, and proceeded to work with me, not only to finish choosing my gown, but actually change me to a completely different one that I had never seen previously. The new gown is actually much more appropriate and looks fantastic. The designer had had a trunk show when I was first in and offered a discount. Since my first consultant never showed me this gown, I thought that I had lost out on this discount. But Rebecca went to bat for me and was able to secure the trunk show discount for me as well. It turned my experience into something wonderful - a fantastic gown, at a great price. This salon is just outstanding and I have only positive things to say about my many visits there. Read less
Services Used: Dress & Attire
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Kristen
Wedding:
7/12/2014
5.0/5.0
I would definitely recommend The Crystal Bride to brides and mother of the brides too! I found my wedding dress here along with my belt and even the shoes I chose to order! I went to The Crystal Bride, knowing some dresses in which I was most interested. My helper, Chantel, selected a variety of other dresses that were similar to the dresses I liked which made the trying-on process a great one! When I had found "the one" she was so patient with me when trying on accessories to go with it as well as taking a picture of me and my mother for my wedding scrapbook! Once I ordered the dress, I was called in the exact amount of time they'd estimated. I had to have extensive alterations since I was changing the entire back of the dress. The Crystal Bride's alterations were far cheaper than other bridal shops and seamstresses in the Chicagoland area and they took notes during every fitting I had (a total of 6!). My dress turned out beautiful and my mother even found her mother-of-the-bride dress during one of my fittings! In addition to making sure my dress was beautiful, they also steamed my veil for me which was very much appreciated. Overall, a great vendor to work with throughout the wedding planning process.
I would definitely recommend The Crystal Bride to brides and mother of the brides too! I found my wedding dress here along Read more...
I would definitely recommend The Crystal Bride to brides and mother of the brides too! I found my wedding dress here along with my belt and even the shoes I chose to order! I went to The Crystal Bride, knowing some dresses in which I was most interested. My helper, Chantel, selected a variety of other dresses that were similar to the dresses I liked which made the trying-on process a great one! When I had found "the one" she was so patient with me when trying on accessories to go with it as well as taking a picture of me and my mother for my wedding scrapbook! Once I ordered the dress, I was called in the exact amount of time they'd estimated. I had to have extensive alterations since I was changing the entire back of the dress. The Crystal Bride's alterations were far cheaper than other bridal shops and seamstresses in the Chicagoland area and they took notes during every fitting I had (a total of 6!). My dress turned out beautiful and my mother even found her mother-of-the-bride dress during one of my fittings! In addition to making sure my dress was beautiful, they also steamed my veil for me which was very much appreciated. Overall, a great vendor to work with throughout the wedding planning process. Read less
Services Used: Dress & Attire
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Lauren
Wedding:
7/5/2014
5.0/5.0
Crystal Bride was an amazing place to get my wedding gown! They have a great selection and were so helpful helping me decide on a dress and accessories! The girls that helped me were so nice and knowledgeable and I felt comfortable during my entire appointment. My dress is beautiful and fit well in my budget. I cannot wait to have my final fitting and wear it this summer!
Crystal Bride was an amazing place to get my wedding gown! They have a great selection and were so helpful helping me Read more...
Crystal Bride was an amazing place to get my wedding gown! They have a great selection and were so helpful helping me decide on a dress and accessories! The girls that helped me were so nice and knowledgeable and I felt comfortable during my entire appointment. My dress is beautiful and fit well in my budget. I cannot wait to have my final fitting and wear it this summer! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I had a wonderful experience with The Crystal Bride. I went to 5 different bridal stores and tried on what felt like dozens of pretty gowns that just did not feel like me. The Crystal Bride has a large selection and a wide variety of reasonable prices. The staff is very friendly and helpful. I would absolutely recommend them.
I had a wonderful experience with The Crystal Bride. I went to 5 different bridal stores and tried on what felt like Read more...
I had a wonderful experience with The Crystal Bride. I went to 5 different bridal stores and tried on what felt like dozens of pretty gowns that just did not feel like me. The Crystal Bride has a large selection and a wide variety of reasonable prices. The staff is very friendly and helpful. I would absolutely recommend them. Read less
Services Used: Dress & Attire
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Lizzie
Wedding:
6/20/2014
5.0/5.0
Sarah worked with me to find my prefect dress.. she was an amazing friend throughout the process and I loved my dress!!
Sarah worked with me to find my prefect dress.. she was an amazing friend throughout the process and I loved my dress!!
Sarah worked with me to find my prefect dress.. she was an amazing friend throughout the process and I loved my dress!! Read less
Services Used: Dress & Attire
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Kimberly
Wedding:
6/14/2014
5.0/5.0
Very helpful. Nice, professional. Even helped very tactfully a situation with future mother in law.
Very helpful. Nice, professional. Even helped very tactfully a situation with future mother in law.
Very helpful. Nice, professional. Even helped very tactfully a situation with future mother in law. Read less
Services Used: Dress & Attire
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Kristin
Wedding:
6/7/2014
5.0/5.0
SO happy with my Maggie Sottero dress from Crystal Bride. The consultant was very helpful and definitely made the experience a fun and memorable one for me and my bridesmaids. I got so many compliments the day of my wedding. I felt beautiful, and I was thrilled with how great it looked. So happy I was able to get a dress that didn't look like a typical David's Bridal dress. Crystal Bride has a great selection and awesome people to work with. I would definitely recommend this boutique!
SO happy with my Maggie Sottero dress from Crystal Bride. The consultant was very helpful and definitely made the Read more...
SO happy with my Maggie Sottero dress from Crystal Bride. The consultant was very helpful and definitely made the experience a fun and memorable one for me and my bridesmaids. I got so many compliments the day of my wedding. I felt beautiful, and I was thrilled with how great it looked. So happy I was able to get a dress that didn't look like a typical David's Bridal dress. Crystal Bride has a great selection and awesome people to work with. I would definitely recommend this boutique! Read less
Services Used: Dress & Attire
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ashley
Wedding:
6/7/2014
5.0/5.0
If I ever got married again, the only bridal salon I would go to would be Crystal Bride in Geneva. That store is everything a bridal salon should be. Their customer service is outstanding. When I walked into the salon, I had never tried on a dress before. I saw my dream dress on display as soon as I walked in. Sarah McEleveny was the nicest person to work with. She is nothing but professional and even came to my wedding reception to ensure that my dress was bustled properly. Who does that?? Someone who loves their job and takes great pride in ensuring each dress looks its absolute best, that’s who. I had a very large bridal party spread out across the country. They were willing to work with each girl to ensure that they got measured properly and then shipped out their dresses when they arrived. I left Crystal Bride and went home to cancel the appointment I had made at Klienfield’s in New York.
-Ashley Radosav
If I ever got married again, the only bridal salon I would go to would be Crystal Bride in Geneva. That store is Read more...
If I ever got married again, the only bridal salon I would go to would be Crystal Bride in Geneva. That store is everything a bridal salon should be. Their customer service is outstanding. When I walked into the salon, I had never tried on a dress before. I saw my dream dress on display as soon as I walked in. Sarah McEleveny was the nicest person to work with. She is nothing but professional and even came to my wedding reception to ensure that my dress was bustled properly. Who does that?? Someone who loves their job and takes great pride in ensuring each dress looks its absolute best, that’s who. I had a very large bridal party spread out across the country. They were willing to work with each girl to ensure that they got measured properly and then shipped out their dresses when they arrived. I left Crystal Bride and went home to cancel the appointment I had made at Klienfield’s in New York.
-Ashley Radosav Read less
Services Used: Dress & Attire
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Alishia
Wedding:
5/17/2014
5.0/5.0
I got my dress for my 5/17/14 wedding at The Crystal Bride. It\'s a beautiful store with a large selection of dresses, and everyone I met there, from my consultant to my seamstress, were super nice and helpful. My Stella York was the 2nd dress I tried, and I felt beautiful in it. Thank you Crystal Bride for helping to make me feel like a beautiful bride in a dress just like I always imagined!
I got my dress for my 5/17/14 wedding at The Crystal Bride. It\'s a beautiful store with a large selection of dresses, and Read more...
I got my dress for my 5/17/14 wedding at The Crystal Bride. It\'s a beautiful store with a large selection of dresses, and everyone I met there, from my consultant to my seamstress, were super nice and helpful. My Stella York was the 2nd dress I tried, and I felt beautiful in it. Thank you Crystal Bride for helping to make me feel like a beautiful bride in a dress just like I always imagined! Read less
Services Used: Dress & Attire
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Angela
Wedding:
3/15/2014
5.0/5.0
I had an absolutely ideal experience at the Crystal Bride!
After running around to several bridal shops I was having a very difficult time finding a dress that was 'the one' for me.
Chante worked with me when I came to crystal bride and she was understanding and would listen to exactly what I wanted in a gown. she helped me pick out my FABULOUS gown (Allure) and helped me with the decision process in making sure it was really what I wanted.
I absolutely love my dress and couldn't be happier with my decision, it truly is the perfect dress for me.
everyone at the crystal bride are very polite, friendly, and helpful. had such a great experience. we be back again for future events!
I had an absolutely ideal experience at the Crystal Bride!
After running around to several bridal shops I was having Read more...
I had an absolutely ideal experience at the Crystal Bride!
After running around to several bridal shops I was having a very difficult time finding a dress that was 'the one' for me.
Chante worked with me when I came to crystal bride and she was understanding and would listen to exactly what I wanted in a gown. she helped me pick out my FABULOUS gown (Allure) and helped me with the decision process in making sure it was really what I wanted.
I absolutely love my dress and couldn't be happier with my decision, it truly is the perfect dress for me.
everyone at the crystal bride are very polite, friendly, and helpful. had such a great experience. we be back again for future events! Read less
Services Used: Dress & Attire
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Madelyn
Wedding:
3/8/2014
5.0/5.0
Awesome service. The ladies were all very friendly and helpful. Prices were very reasonable.
Awesome service. The ladies were all very friendly and helpful. Prices were very reasonable.
Awesome service. The ladies were all very friendly and helpful. Prices were very reasonable. Read less
Services Used: Dress & Attire
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Kimberly
Wedding:
12/2/2013
5.0/5.0
The Crystal Bride had my perfect gown and a terrific bridal consultant, Kayla. She worked with my travel schedule, was helpful with suggestions on accessories - loved my birdcage, and made certain everything was on schedule. Their seamstress completed my dress with ONE fitting!! Thank you!!
The Crystal Bride had my perfect gown and a terrific bridal consultant, Kayla. She worked with my travel schedule, was Read more...
The Crystal Bride had my perfect gown and a terrific bridal consultant, Kayla. She worked with my travel schedule, was helpful with suggestions on accessories - loved my birdcage, and made certain everything was on schedule. Their seamstress completed my dress with ONE fitting!! Thank you!! Read less
Services Used: Dress & Attire
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C
Wedding:
11/2/2013
5.0/5.0
What a wonderful experience we had at Crystal Bride! Everyone is extremely helpful, knowledgable and patient! My daughter found her dream wedding dress, veil, and beautiful sash for under $2,000. We also purchased jewelry and hair pieces with them. Their seamstress is exceptional and her service was timely. We recommend Crystal Bride for all your wedding needs!
What a wonderful experience we had at Crystal Bride! Everyone is extremely helpful, knowledgable and patient! My daughter Read more...
What a wonderful experience we had at Crystal Bride! Everyone is extremely helpful, knowledgable and patient! My daughter found her dream wedding dress, veil, and beautiful sash for under $2,000. We also purchased jewelry and hair pieces with them. Their seamstress is exceptional and her service was timely. We recommend Crystal Bride for all your wedding needs! Read less
Services Used: Dress & Attire
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Private User
Wedding:
10/19/2013
5.0/5.0
Loved working Sarah and the entire staff at The Crystal Bride. They have a huge selection, the girls are knowledgable & honest, and the prices are reasonable. When I first looked at a dress, I thought it had to be around $6,000....it was ONLY $1,800. They make sure you feel comfortable, confident, and beautiful in your dress. Alterations are also amazing there. THANK YOU!!!
Loved working Sarah and the entire staff at The Crystal Bride. They have a huge selection, the girls are knowledgable & Read more...
Loved working Sarah and the entire staff at The Crystal Bride. They have a huge selection, the girls are knowledgable & honest, and the prices are reasonable. When I first looked at a dress, I thought it had to be around $6,000....it was ONLY $1,800. They make sure you feel comfortable, confident, and beautiful in your dress. Alterations are also amazing there. THANK YOU!!! Read less
Services Used: Dress & Attire
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Jackie
Wedding:
10/12/2013
5.0/5.0
I scheduled an appointment for Friday afternoon. They asked me over the phone if I had a specific gown that I was looking for and if I had been searching for gowns before. The lady over the phone was very excited as she had a discontinued Maggie Sottero dress that fit the description. Unfortunately, when I arrived for my appointment the next day, it was a darker ivory than I anticipated and wasn't the gown for me.
I worked with Heather during my appointment and she was great. I've been looking for a lace dress with ruching and bling which is a pretty rare find. She was pretty determined to find a dress for me and brought styles that somewhat fit the description, but wasn't quite the dress. Although I didn't end up getting my dress from here, I would recommend checking this place out as Heather was very professional and had a lot of knowledge about the store's gowns.
I scheduled an appointment for Friday afternoon. They asked me over the phone if I had a specific gown that I was looking Read more...
I scheduled an appointment for Friday afternoon. They asked me over the phone if I had a specific gown that I was looking for and if I had been searching for gowns before. The lady over the phone was very excited as she had a discontinued Maggie Sottero dress that fit the description. Unfortunately, when I arrived for my appointment the next day, it was a darker ivory than I anticipated and wasn't the gown for me.
I worked with Heather during my appointment and she was great. I've been looking for a lace dress with ruching and bling which is a pretty rare find. She was pretty determined to find a dress for me and brought styles that somewhat fit the description, but wasn't quite the dress. Although I didn't end up getting my dress from here, I would recommend checking this place out as Heather was very professional and had a lot of knowledge about the store's gowns. Read less
Services Used: Dress & Attire
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Christina
Wedding:
10/12/2013
5.0/5.0
I absolutely loved my dress! The crystal bride was great through the whole process. I even had a bracelet made there that was perfect for my dress. I would recommend them any day.
I absolutely loved my dress! The crystal bride was great through the whole process. I even had a bracelet made there that Read more...
I absolutely loved my dress! The crystal bride was great through the whole process. I even had a bracelet made there that was perfect for my dress. I would recommend them any day. Read less
Services Used: Dress & Attire
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Monica
Wedding:
10/5/2013
5.0/5.0
I had been to many places before, but when I met Tara at the Crystal Bride and there staff, we were all blown away!!! Everyone there made us feel at home! Tara made me feel so comfortable, listened to what I wanted to feel like on my big day, and found "The Dress". With my experience I had, all of my bridesmaids, a total of 7, ordered there dresses from there too! They are reasonable and they don't hide prices of there dresses. Which I really liked! I don't like sneaky sales people up charging the dresses at the last minute. They even give you the name of the designers which I really liked too!
This is the place to go to to find "The Dress"! You wont be disappointed!
I had been to many places before, but when I met Tara at the Crystal Bride and there staff, we were all blown away!!! Read more...
I had been to many places before, but when I met Tara at the Crystal Bride and there staff, we were all blown away!!! Everyone there made us feel at home! Tara made me feel so comfortable, listened to what I wanted to feel like on my big day, and found "The Dress". With my experience I had, all of my bridesmaids, a total of 7, ordered there dresses from there too! They are reasonable and they don't hide prices of there dresses. Which I really liked! I don't like sneaky sales people up charging the dresses at the last minute. They even give you the name of the designers which I really liked too!
This is the place to go to to find "The Dress"! You wont be disappointed! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
Love the Crystal Bride's selection. My dress was perfect!!
Love the Crystal Bride's selection. My dress was perfect!!
Love the Crystal Bride's selection. My dress was perfect!! Read less
Services Used: Dress & Attire
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Lindsay
Wedding:
9/21/2013
5.0/5.0
Everything about our experience with The Crystal Bride for my wedding was amazing. I went to multiple bridal shops in the far west suburbs and by far had the best experience here. The consultants were very knowledgeable and easy to work with during the process of finding THE dress. The variety of dresses available was amazing. I narrowed my choices down to two dresses, and the consultant did not push me towards the more expensive choice which was much appreciated. The dress that I chose was able to be ordered in a custom size. When it came in, it fit PERFECT. The only alterations that had to be made were adding additional boning in the bodice to make it lay flatter, and slightly shortening the hem. The seamstress did a flawless job on the alterations and the bustle (which was very complicated for my dress). The consultants were very flexible with scheduling my appointments for fittings and bent over backwards for us. They played a huge role in making my wedding day special. We were so pleased with the service that we also purchased all of the bridesmaid dresses from The Crystal Bride and my mom purchased her dress for the wedding there as well. The dresses were all perfect. I couldn't have asked for a better experience.
Everything about our experience with The Crystal Bride for my wedding was amazing. I went to multiple bridal shops in the Read more...
Everything about our experience with The Crystal Bride for my wedding was amazing. I went to multiple bridal shops in the far west suburbs and by far had the best experience here. The consultants were very knowledgeable and easy to work with during the process of finding THE dress. The variety of dresses available was amazing. I narrowed my choices down to two dresses, and the consultant did not push me towards the more expensive choice which was much appreciated. The dress that I chose was able to be ordered in a custom size. When it came in, it fit PERFECT. The only alterations that had to be made were adding additional boning in the bodice to make it lay flatter, and slightly shortening the hem. The seamstress did a flawless job on the alterations and the bustle (which was very complicated for my dress). The consultants were very flexible with scheduling my appointments for fittings and bent over backwards for us. They played a huge role in making my wedding day special. We were so pleased with the service that we also purchased all of the bridesmaid dresses from The Crystal Bride and my mom purchased her dress for the wedding there as well. The dresses were all perfect. I couldn't have asked for a better experience. Read less
Services Used: Dress & Attire
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Private User
Wedding:
9/13/2013
5.0/5.0
We chose the Crystal Bride for the Bridesmaid Dresses. They were wonderful and the dresses looked great! They made the process very simple for me as a bride and even worked with bridesmaid's from out of state.
We chose the Crystal Bride for the Bridesmaid Dresses. They were wonderful and the dresses looked great! They made the Read more...
We chose the Crystal Bride for the Bridesmaid Dresses. They were wonderful and the dresses looked great! They made the process very simple for me as a bride and even worked with bridesmaid's from out of state. Read less
Services Used: Dress & Attire
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blyball
Wedding:
9/7/2013
5.0/5.0
HUGE selection of dresses and these women work tirelessly at finding the perfect dress for you. Chante was my dress whisperer. I thought I had a clear picture of what would look good on me / what I wanted in a dress; however, when I tried on her recommendation, it was perfect. The alteration process was easy and the finished product was perfect. A great selection of bridesmaids' and mother of the bride dresses, too.
HUGE selection of dresses and these women work tirelessly at finding the perfect dress for you. Chante was my dress Read more...
HUGE selection of dresses and these women work tirelessly at finding the perfect dress for you. Chante was my dress whisperer. I thought I had a clear picture of what would look good on me / what I wanted in a dress; however, when I tried on her recommendation, it was perfect. The alteration process was easy and the finished product was perfect. A great selection of bridesmaids' and mother of the bride dresses, too. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Crystal Bride is a very nice small boutique bridal shop which is what you want to have for your special day. From the first step we made to the pick up of the dress. Customer Service is what they are about. Witha Large selection of gowns. Everyone is very helpful and not pushy. You work with one agent from start to finish...There are no time limits to your visit. They will help you accessorize your grown with beautiful hand made jewels. The Tailor is excellent. The only downfall is their mirrors. There are no three way mirrors which makes it hard to see your entire dress when trying it on. Forget the Big name chain stores,, shop at CHRYSTAL BRIDE!
Crystal Bride is a very nice small boutique bridal shop which is what you want to have for your special day. From the Read more...
Crystal Bride is a very nice small boutique bridal shop which is what you want to have for your special day. From the first step we made to the pick up of the dress. Customer Service is what they are about. Witha Large selection of gowns. Everyone is very helpful and not pushy. You work with one agent from start to finish...There are no time limits to your visit. They will help you accessorize your grown with beautiful hand made jewels. The Tailor is excellent. The only downfall is their mirrors. There are no three way mirrors which makes it hard to see your entire dress when trying it on. Forget the Big name chain stores,, shop at CHRYSTAL BRIDE! Read less
Services Used: Dress & Attire
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Angie
Wedding:
8/24/2013
5.0/5.0
The Crystal Bride was amazing through the entire process of finding my wedding gown, to ordering and alterations.
There is such a wide selection of dresses in the store that people can find anything from a short dress to a long ball gown without a problem. They also keep their dresses in very good shape so when you try them on they don't look dirty and dingy like some of the stores.

Throughout the entire process thegirls there are amazing and so helpful. There was a point after we had started alterations on my dress that I felt a bit uncomfortable with how much clevage was showing and the amazing seamstress took apart the entire top of the dress and added about an inch to the top of the dress so that I would feel more comfortable.

Highly reccomend this store!!!
The Crystal Bride was amazing through the entire process of finding my wedding gown, to ordering and alterations.
Read more...
The Crystal Bride was amazing through the entire process of finding my wedding gown, to ordering and alterations.
There is such a wide selection of dresses in the store that people can find anything from a short dress to a long ball gown without a problem. They also keep their dresses in very good shape so when you try them on they don't look dirty and dingy like some of the stores.

Throughout the entire process thegirls there are amazing and so helpful. There was a point after we had started alterations on my dress that I felt a bit uncomfortable with how much clevage was showing and the amazing seamstress took apart the entire top of the dress and added about an inch to the top of the dress so that I would feel more comfortable.

Highly reccomend this store!!! Read less
Services Used: Dress & Attire
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Private User
Wedding:
8/23/2013
5.0/5.0
Wonderful shop!!!! I knew from the moment I stepped in the shop and met Heather and the rest of the wonderful employees that I wanted to purchase my dress from Crystal Bride. After about 50 dresses and four trips I found the one. Heather who assisted me every trip pulled this dress as soon as it came in, put it aside and knew it was a perfect for me. I would highly recommend Crystal Bride for a shopping experience that makes such a special purchase so personable.
Wonderful shop!!!! I knew from the moment I stepped in the shop and met Heather and the rest of the wonderful employees Read more...
Wonderful shop!!!! I knew from the moment I stepped in the shop and met Heather and the rest of the wonderful employees that I wanted to purchase my dress from Crystal Bride. After about 50 dresses and four trips I found the one. Heather who assisted me every trip pulled this dress as soon as it came in, put it aside and knew it was a perfect for me. I would highly recommend Crystal Bride for a shopping experience that makes such a special purchase so personable. Read less
Services Used: Dress & Attire
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Renad
Wedding:
8/18/2013
5.0/5.0
Crystal bride!!!! Look no further. They have the most beautiful gowns and any style you are looking for. I was searching long and hard for a princess satin dress and could not find it. Mila (the best seamstress in the world) made it all possible for me. She took A maggie sottero dress I liked and turned it into the dress I always dreamed about. She was so passionate about my dress And made sure it looked perfect for my big day. Sarah was my consultant and stayed with me till the end. I loved their work and them so much I in invited them to my wedding. Before the ceremony I got a grass stain on my dress and mila showed up with her magic and cleaned it up right before I walked down the aisle. Sarah came to my house and helped my maid of honor dress me and stayed with me until I walked down the aisle making sure I looked perfect! They are more than a consultant or seamstress. They are two of the most amazing people I ever met. I never met them before but now they are true friends for me! Trust mila when she works on ur dress. I left it all in her hands and I don't regret a thing. I got so many compliments on my special day and they keep coming. So many girls asked where I got my dress for their wedding. Crystal bride! It's worth it!!!!!
Crystal bride!!!! Look no further. They have the most beautiful gowns and any style you are looking for. I was searching Read more...
Crystal bride!!!! Look no further. They have the most beautiful gowns and any style you are looking for. I was searching long and hard for a princess satin dress and could not find it. Mila (the best seamstress in the world) made it all possible for me. She took A maggie sottero dress I liked and turned it into the dress I always dreamed about. She was so passionate about my dress And made sure it looked perfect for my big day. Sarah was my consultant and stayed with me till the end. I loved their work and them so much I in invited them to my wedding. Before the ceremony I got a grass stain on my dress and mila showed up with her magic and cleaned it up right before I walked down the aisle. Sarah came to my house and helped my maid of honor dress me and stayed with me until I walked down the aisle making sure I looked perfect! They are more than a consultant or seamstress. They are two of the most amazing people I ever met. I never met them before but now they are true friends for me! Trust mila when she works on ur dress. I left it all in her hands and I don't regret a thing. I got so many compliments on my special day and they keep coming. So many girls asked where I got my dress for their wedding. Crystal bride! It's worth it!!!!! Read less
Services Used: Dress & Attire
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Victoria
Wedding:
8/17/2013
5.0/5.0
Heather worked to make sure I had the dress of my dreams. They were so wonderful that we combined two dresses from the same designer to get exactly what I wanted!! The whole family has gone there including cousins etc. Very happy with the whole experience!
Heather worked to make sure I had the dress of my dreams. They were so wonderful that we combined two dresses from the Read more...
Heather worked to make sure I had the dress of my dreams. They were so wonderful that we combined two dresses from the same designer to get exactly what I wanted!! The whole family has gone there including cousins etc. Very happy with the whole experience! Read less
Services Used: Dress & Attire
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Tawney
Wedding:
8/3/2013
5.0/5.0
I wanted to be unique and not spend my whole wedding budget on my dress. This place treated me like I was the only person who mattered when I came to find my dress. The staff members are knowledgeable and very pleasant.The dresses are beautiful!!!!!! I suggest getting alterations done there as well. The seamstress was amazing! You definitely do not get a cookie cutter dress you get to feel unique and priceless without spending your life savings.
I wanted to be unique and not spend my whole wedding budget on my dress. This place treated me like I was the only person Read more...
I wanted to be unique and not spend my whole wedding budget on my dress. This place treated me like I was the only person who mattered when I came to find my dress. The staff members are knowledgeable and very pleasant.The dresses are beautiful!!!!!! I suggest getting alterations done there as well. The seamstress was amazing! You definitely do not get a cookie cutter dress you get to feel unique and priceless without spending your life savings. Read less
Services Used: Dress & Attire
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Ashley
Wedding:
8/3/2013
5.0/5.0
My bridesmaid bought their dresses thru Crystal Bride. They looked beautiful for my wedding! The ladies that work at this shop are so very helpful and nice. I went there to look for my wedding dress, I was unlucky but I would highly recommend this store to everyone. They have a wide range of wedding gowns, bridesmaids dresses, and gowns for the Moms. Couple of my bridesmaids got their dresses altered at the shop and they did a wonderful job getting them done in time.
My bridesmaid bought their dresses thru Crystal Bride. They looked beautiful for my wedding! The ladies that work at this Read more...
My bridesmaid bought their dresses thru Crystal Bride. They looked beautiful for my wedding! The ladies that work at this shop are so very helpful and nice. I went there to look for my wedding dress, I was unlucky but I would highly recommend this store to everyone. They have a wide range of wedding gowns, bridesmaids dresses, and gowns for the Moms. Couple of my bridesmaids got their dresses altered at the shop and they did a wonderful job getting them done in time. Read less
Services Used: Dress & Attire
B8
Future Mrs. H
Wedding:
7/20/2013
5.0/5.0
I had an absolutely wonderful wedding dress experience at the Crystal Bride. Each member of the staff was extremely kind and helpful during every step of this process. As an out of state bride I had a very limited schedule to come in for fittings, this was not a problem due to their flexibility and willingness to accommodate me. My dress and the alterations turned out wonderfully and I received endless compliments on my dress. I would strongly recommend anyone visit the Crystal Bride for a very helpful, enjoyable, low stress experience!
I had an absolutely wonderful wedding dress experience at the Crystal Bride. Each member of the staff was extremely kind Read more...
I had an absolutely wonderful wedding dress experience at the Crystal Bride. Each member of the staff was extremely kind and helpful during every step of this process. As an out of state bride I had a very limited schedule to come in for fittings, this was not a problem due to their flexibility and willingness to accommodate me. My dress and the alterations turned out wonderfully and I received endless compliments on my dress. I would strongly recommend anyone visit the Crystal Bride for a very helpful, enjoyable, low stress experience! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I purchased my dress from Crystal Bide for my wedding in June. My mom and I were so happy with the bridal collection as well as the entire staff at Crystal Bride! I purchased a Maggie Sottero and loved how I could make changes and adjustments to make it my perfect dress! I would highly recommend Crystal Bride to every bride!
I purchased my dress from Crystal Bide for my wedding in June. My mom and I were so happy with the bridal collection as Read more...
I purchased my dress from Crystal Bide for my wedding in June. My mom and I were so happy with the bridal collection as well as the entire staff at Crystal Bride! I purchased a Maggie Sottero and loved how I could make changes and adjustments to make it my perfect dress! I would highly recommend Crystal Bride to every bride! Read less
Services Used: Dress & Attire
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Amanda
Wedding:
6/29/2013
5.0/5.0
Very helpful! Heather and all staff were very sweet. My dress was altered perfectly thanks to Mila. The bridal shop upstairs is very cute- wish I got to go up there for all the appointments throughout the process!
Very helpful! Heather and all staff were very sweet. My dress was altered perfectly thanks to Mila. The bridal shop Read more...
Very helpful! Heather and all staff were very sweet. My dress was altered perfectly thanks to Mila. The bridal shop upstairs is very cute- wish I got to go up there for all the appointments throughout the process! Read less
Services Used: Dress & Attire
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Natalie
Wedding:
6/22/2013
5.0/5.0
The Crystal Bride was such a charming store, the service was so personal that by the time I picked up my dress for my big day I felt like I knew them all personally. The dress alterations lady was so particular and exact, she was able to make the dress even more flattering just by her experience and talent.
I would reccomend The Crystal Bride to everyone.
The Crystal Bride was such a charming store, the service was so personal that by the time I picked up my dress for my big Read more...
The Crystal Bride was such a charming store, the service was so personal that by the time I picked up my dress for my big day I felt like I knew them all personally. The dress alterations lady was so particular and exact, she was able to make the dress even more flattering just by her experience and talent.
I would reccomend The Crystal Bride to everyone. Read less
Services Used: Dress & Attire
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Melissa
Wedding:
6/9/2007
5.0/5.0
The Crystal Bride helped me with all of my attire needs. They helped me pick out the perfect dress that was in my budget. They never pressured me to spend more money than I intended. They also helped me with my jewelry, I had some already picked out, but it did not match my dress well...so they made me some jewelry that matched perfectly. I would highly recommend this little boutique to anyone, parking can be a hassle, but it it well worth the trip.
The Crystal Bride helped me with all of my attire needs. They helped me pick out the perfect dress that was in my budget. Read more...
The Crystal Bride helped me with all of my attire needs. They helped me pick out the perfect dress that was in my budget. They never pressured me to spend more money than I intended. They also helped me with my jewelry, I had some already picked out, but it did not match my dress well...so they made me some jewelry that matched perfectly. I would highly recommend this little boutique to anyone, parking can be a hassle, but it it well worth the trip. Read less
Services Used: Dress & Attire
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Kate
Wedding:
6/14/2013
5.0/5.0
I cannot say enough about The Crystal Bride - best dresses, best customer service, and best value. Their entire staff is friendly, helpful, and goes the extra mile to insure your dress is perfect. I got my gown, my mom's dress, as well as the bridesmaid dresses here and we were incredibly happy with the quality and service. After going into at least 5 other stores in the chicagoland area - their store and customer service were far better than the others. Their selection was amazing and they were incredibly patient!!! I felt amazing on my wedding day and my dress looked like a million bucks, and I was able to stay within my budget!!! Absolutely awesome staff.
I cannot say enough about The Crystal Bride - best dresses, best customer service, and best value. Their entire staff is Read more...
I cannot say enough about The Crystal Bride - best dresses, best customer service, and best value. Their entire staff is friendly, helpful, and goes the extra mile to insure your dress is perfect. I got my gown, my mom's dress, as well as the bridesmaid dresses here and we were incredibly happy with the quality and service. After going into at least 5 other stores in the chicagoland area - their store and customer service were far better than the others. Their selection was amazing and they were incredibly patient!!! I felt amazing on my wedding day and my dress looked like a million bucks, and I was able to stay within my budget!!! Absolutely awesome staff. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I bought my wedding dress from the Crystal Bride after reading several reviews online. I was extremely happy with the service and professionalism I encountered. What an excellent shop! I told my sales lady right away that I wanted to first look at their discontinued gowns on sale. I am glad I did that because I feel in love with a Maggie Sotero at a great price! They even steamed it for me for free. I highly recommend this place if you want a very good shopping expereince!
I bought my wedding dress from the Crystal Bride after reading several reviews online. I was extremely happy with the Read more...
I bought my wedding dress from the Crystal Bride after reading several reviews online. I was extremely happy with the service and professionalism I encountered. What an excellent shop! I told my sales lady right away that I wanted to first look at their discontinued gowns on sale. I am glad I did that because I feel in love with a Maggie Sotero at a great price! They even steamed it for me for free. I highly recommend this place if you want a very good shopping expereince! Read less
Services Used: Dress & Attire
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Hillary
Wedding:
6/7/2013
5.0/5.0
My dress was beautiful and it's all because of the Crystal Bride. They are wonderful and I'm telling everyone I know to go there! They helped choose a dress that looked good on me and they made the so process so fun. Thank you, thank you Crystal Bride!
My dress was beautiful and it's all because of the Crystal Bride. They are wonderful and I'm telling everyone I know to go Read more...
My dress was beautiful and it's all because of the Crystal Bride. They are wonderful and I'm telling everyone I know to go there! They helped choose a dress that looked good on me and they made the so process so fun. Thank you, thank you Crystal Bride! Read less
Services Used: Dress & Attire
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Devin
Wedding:
6/2/2013
5.0/5.0
I LOVE the Crystal Bride. I tried on so many dresses before I finally found THE ONE with the help of the lovely and talented consultant, Heather. Heather has a gift for figuring out what your style is as well as what will be flattering on your body and finding the ideal dress for you. Not only that but she is really good at clipping you into it so you have a real idea of what it will look like, which is so incredibly helpful. The dress she found for me was perfect except for the neckline was a regular strapless and not a sweetheart. No problem! Heather told me I could get it altered that way and actually pinned it into place so I could visualize that dress with a sweetheart neckline. The alterations specialist is equally fantastic and will work to make sure the dress fits absolutely flawlessly. Since I found my fantastic dress I haven't stopped raving about it and have sent two of my friends who are getting married there for dresses who also purchased them there. Go to The Crystal Bride. They are worth every cent (and gallon of gas! They are a 45 minute drive from me!)
I LOVE the Crystal Bride. I tried on so many dresses before I finally found THE ONE with the help of the lovely and Read more...
I LOVE the Crystal Bride. I tried on so many dresses before I finally found THE ONE with the help of the lovely and talented consultant, Heather. Heather has a gift for figuring out what your style is as well as what will be flattering on your body and finding the ideal dress for you. Not only that but she is really good at clipping you into it so you have a real idea of what it will look like, which is so incredibly helpful. The dress she found for me was perfect except for the neckline was a regular strapless and not a sweetheart. No problem! Heather told me I could get it altered that way and actually pinned it into place so I could visualize that dress with a sweetheart neckline. The alterations specialist is equally fantastic and will work to make sure the dress fits absolutely flawlessly. Since I found my fantastic dress I haven't stopped raving about it and have sent two of my friends who are getting married there for dresses who also purchased them there. Go to The Crystal Bride. They are worth every cent (and gallon of gas! They are a 45 minute drive from me!) Read less
Services Used: Dress & Attire
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Lisa
Wedding:
6/1/2013
5.0/5.0
I was recommended to Crystal Bride by several friends who bought their dresses from them as well. It was not too far of a drive from where I lived and has been in business for a long time so I had no fear it would go out of business after I bought a dress. I made an appointment and arrived with family and bridesmaids in tow. The whole upstairs is devoted to bridal. They let you walk around a pick what you want to try on first and then can pull dresses based on what you tend to like about a dress. The girls who helped me out was knowledgeable and friendly. I ended up loving the last dress I tried on which was a Maggie Sottero. It was a beautiful ball gown with silk organza throughout and came with a crystal belt. It was extremely reasonable in price. Then they give you 25% off any accessory which could be a veil or jewelry. Frankly I thought I got a great deal. Even afterword all my fittings were on time and were quick and easy. The day I picked up the dress they showed me how to lay it out when I got home and the girl carried it out to my car. The whole experience was great. I would definitely recommend them for a dress.
I was recommended to Crystal Bride by several friends who bought their dresses from them as well. It was not too far of a Read more...
I was recommended to Crystal Bride by several friends who bought their dresses from them as well. It was not too far of a drive from where I lived and has been in business for a long time so I had no fear it would go out of business after I bought a dress. I made an appointment and arrived with family and bridesmaids in tow. The whole upstairs is devoted to bridal. They let you walk around a pick what you want to try on first and then can pull dresses based on what you tend to like about a dress. The girls who helped me out was knowledgeable and friendly. I ended up loving the last dress I tried on which was a Maggie Sottero. It was a beautiful ball gown with silk organza throughout and came with a crystal belt. It was extremely reasonable in price. Then they give you 25% off any accessory which could be a veil or jewelry. Frankly I thought I got a great deal. Even afterword all my fittings were on time and were quick and easy. The day I picked up the dress they showed me how to lay it out when I got home and the girl carried it out to my car. The whole experience was great. I would definitely recommend them for a dress. Read less
Services Used: Dress & Attire
Bg11
Married
Wedding:
5/4/2013
5.0/5.0
I LOVE The Crystal Bride.
I could not have asked for better service. My mom, sister, and mother in law went dress shopping on a Thursday night. Lauren was my consultant and she was great. I felt like my friend was helping me, not just someone who was doing what they had to until they were off the clock. Lauren did a great job of offering advice and helping with my big decision when it came down to two dresses that I absolutely loved. The whole team has been great to work with. I haven't encountered one person there who doesn't have great communication and customer service skills. Lauren also worked with us when we went bridesmaid dress shopping. She was a great asset with that as well! The owner is super friendly as well.
Not only were they super helpful when I was in the shop, but they called me as soon as everything came in (Dress, shoes, veil, bridesmaid dresses) and were ready to answer any questions I had when I came in to pick up.
I found that they were pretty flexible; I will say though, MAKE AN APPOINTMENT. Especially on a Saturday. Geneva is packed full of wedding vendors and if it's during wedding season the shops down there can be really packed. I made an appointment for every one of my fittings during a week day simply because I didn't want to deal with a full house on a Saturday.
The seamstress is also great to work with! She's done a lovely job with my alterations and the prices were very reasonable.
Overall, I give The Crystal Bride an A+ rating :) They have a great selection of dresses and it's a wonderful atmosphere. A friend recommended this shop to me and I'll recommend it to anyone I can!
I LOVE The Crystal Bride.
I could not have asked for better service. My mom, sister, and mother in law went dress Read more...
I LOVE The Crystal Bride.
I could not have asked for better service. My mom, sister, and mother in law went dress shopping on a Thursday night. Lauren was my consultant and she was great. I felt like my friend was helping me, not just someone who was doing what they had to until they were off the clock. Lauren did a great job of offering advice and helping with my big decision when it came down to two dresses that I absolutely loved. The whole team has been great to work with. I haven't encountered one person there who doesn't have great communication and customer service skills. Lauren also worked with us when we went bridesmaid dress shopping. She was a great asset with that as well! The owner is super friendly as well.
Not only were they super helpful when I was in the shop, but they called me as soon as everything came in (Dress, shoes, veil, bridesmaid dresses) and were ready to answer any questions I had when I came in to pick up.
I found that they were pretty flexible; I will say though, MAKE AN APPOINTMENT. Especially on a Saturday. Geneva is packed full of wedding vendors and if it's during wedding season the shops down there can be really packed. I made an appointment for every one of my fittings during a week day simply because I didn't want to deal with a full house on a Saturday.
The seamstress is also great to work with! She's done a lovely job with my alterations and the prices were very reasonable.
Overall, I give The Crystal Bride an A+ rating :) They have a great selection of dresses and it's a wonderful atmosphere. A friend recommended this shop to me and I'll recommend it to anyone I can! Read less
Services Used: Dress & Attire
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Melissa
Wedding:
4/20/2013
5.0/5.0
I loved working with The Crystal Bride! My consultant was wonderful in helping me find a dress and scheduling all of my appointments for fittings. My seamstress was great and worked with me to incorporate personal elements into the dress design. They have a vast selection of dresses for every budget.
I loved working with The Crystal Bride! My consultant was wonderful in helping me find a dress and scheduling all of my Read more...
I loved working with The Crystal Bride! My consultant was wonderful in helping me find a dress and scheduling all of my appointments for fittings. My seamstress was great and worked with me to incorporate personal elements into the dress design. They have a vast selection of dresses for every budget. Read less
Services Used: Dress & Attire
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amanda
Wedding:
4/13/2013
5.0/5.0
Everything was perfect! The owner was extremely helpful and flexible and Heather was outstanding with professionalism and opinion! Wish i could do it all over again, no regrets!
Everything was perfect! The owner was extremely helpful and flexible and Heather was outstanding with professionalism and Read more...
Everything was perfect! The owner was extremely helpful and flexible and Heather was outstanding with professionalism and opinion! Wish i could do it all over again, no regrets! Read less
Services Used: Dress & Attire
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Rebecca
Wedding:
3/23/2013
5.0/5.0
The day I went wedding dress shopping was much more stressful than I had anticipated. The Crystal Bride was my last appointment of the day, and I was feeling quite defeated. From the moment my party and I walked into the Crystal Bride all of my needs, concerns, wants and wishes for finding my wedding dress were met!
Chante was the most accomodating, patient and kind sales person. She truly turned a downer of a day into one of the best days! I described the dress I wanted, and she did everything to help me find it. I did find it and I bought it there.
From day one until the day I picked up my dress, steamed and ready for the wedding day, I felt completely taken care of by all of the staff at Crystal Bride. The seamstress was amazing and made my Maggie Sottero dress a one of a kind.
This is the place where every bride's dream wedding dress will be found, and where every bride will feel as though they are the only bride the store is working with!
The day I went wedding dress shopping was much more stressful than I had anticipated. The Crystal Bride was my last Read more...
The day I went wedding dress shopping was much more stressful than I had anticipated. The Crystal Bride was my last appointment of the day, and I was feeling quite defeated. From the moment my party and I walked into the Crystal Bride all of my needs, concerns, wants and wishes for finding my wedding dress were met!
Chante was the most accomodating, patient and kind sales person. She truly turned a downer of a day into one of the best days! I described the dress I wanted, and she did everything to help me find it. I did find it and I bought it there.
From day one until the day I picked up my dress, steamed and ready for the wedding day, I felt completely taken care of by all of the staff at Crystal Bride. The seamstress was amazing and made my Maggie Sottero dress a one of a kind.
This is the place where every bride's dream wedding dress will be found, and where every bride will feel as though they are the only bride the store is working with! Read less
Services Used: Dress & Attire
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Andrea
Wedding:
2/9/2013
5.0/5.0
My dress, my veil, my alterations, the service, the warmth of the entire staff--made me love this place more than anything! I want to buy every dress from here (in fact, I did end up buying another dress for an event because there selection is great). Highly recommend.
My dress, my veil, my alterations, the service, the warmth of the entire staff--made me love this place more than Read more...
My dress, my veil, my alterations, the service, the warmth of the entire staff--made me love this place more than anything! I want to buy every dress from here (in fact, I did end up buying another dress for an event because there selection is great). Highly recommend. Read less
Services Used: Dress & Attire
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lettieri27
Wedding:
1/4/2013
5.0/5.0
My dress was perfect for our wedding. We had a little trouble with alterations, but Nancy definitely made up for it. I had purchased my dress a long while back, and Heather was my sales associate. She was so sweet, and very helpful. I really enjoyed the ladies at the Crystal Bride.
My dress was perfect for our wedding. We had a little trouble with alterations, but Nancy definitely made up for it. I had Read more...
My dress was perfect for our wedding. We had a little trouble with alterations, but Nancy definitely made up for it. I had purchased my dress a long while back, and Heather was my sales associate. She was so sweet, and very helpful. I really enjoyed the ladies at the Crystal Bride. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Heather at the Crystal Bride helped my daughter select her wedding gown for her Dec 2012 wedding in Chicago. The dress was exquisite (everyone says) and it fit her like a glove. Heather was wonderful throughout the process, and helped accessorize, select the right veil, make sure the dress was fitted correctly, and couldn't have been a better person to work with.
Heather at the Crystal Bride helped my daughter select her wedding gown for her Dec 2012 wedding in Chicago. The dress was Read more...
Heather at the Crystal Bride helped my daughter select her wedding gown for her Dec 2012 wedding in Chicago. The dress was exquisite (everyone says) and it fit her like a glove. Heather was wonderful throughout the process, and helped accessorize, select the right veil, make sure the dress was fitted correctly, and couldn't have been a better person to work with. Read less
Services Used: Dress & Attire
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Rhea
Wedding:
10/6/2012
5.0/5.0
I loved, loved, loved my dress. It was all thanks to Crystal Bride. I give them alot of credit because I was very picky and made four different appointments to try on dresses. They were very friendly and wanted to make sure that I was happy.
I loved, loved, loved my dress. It was all thanks to Crystal Bride. I give them alot of credit because I was very picky Read more...
I loved, loved, loved my dress. It was all thanks to Crystal Bride. I give them alot of credit because I was very picky and made four different appointments to try on dresses. They were very friendly and wanted to make sure that I was happy. Read less
Services Used: Dress & Attire
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Carrie
Wedding:
9/23/2012
5.0/5.0
I highly recommend to every bride out there to start your wedding dress search here. The service is amazing and the gown selection is almost overwhelming. I didn't end up buying my dress there but I did get my belt for my wedding dress and my mother's dress there. If I had unlimited funds I would have purchased everything from Crystal Bride! They also recommended a seamstress to alter my dress and she was a dream to work with as well.
I highly recommend to every bride out there to start your wedding dress search here. The service is amazing and the gown Read more...
I highly recommend to every bride out there to start your wedding dress search here. The service is amazing and the gown selection is almost overwhelming. I didn't end up buying my dress there but I did get my belt for my wedding dress and my mother's dress there. If I had unlimited funds I would have purchased everything from Crystal Bride! They also recommended a seamstress to alter my dress and she was a dream to work with as well. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Love love love Crystal Bride!!! They were so helpful when I was picking a dress!!! I found THE dress when I went there and it was so gorgeous!!! The great thing is how helpful they are and most importantly the SAME consultant worked with me the whole time so they always knew exactly what was going on at each appointment!!! I definitely recommend going there for the gown of your dreams!
Love love love Crystal Bride!!! They were so helpful when I was picking a dress!!! I found THE dress when I went there and Read more...
Love love love Crystal Bride!!! They were so helpful when I was picking a dress!!! I found THE dress when I went there and it was so gorgeous!!! The great thing is how helpful they are and most importantly the SAME consultant worked with me the whole time so they always knew exactly what was going on at each appointment!!! I definitely recommend going there for the gown of your dreams! Read less
Services Used: Dress & Attire
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caroline
Wedding:
8/25/2012
5.0/5.0
I ordered my dress from JCrew but the Crystal Bride helped me pick out my veil and sash to wear with my dress. They were so helpful and attentive even though I had not gotten my dress through them. I only wish I had more occasions to buy stuff there. Every single person we worked with was so nice and helpful. Chante was one of the best sales associates I have ever worked with in any store I have ever been to.
I ordered my dress from JCrew but the Crystal Bride helped me pick out my veil and sash to wear with my dress. They were Read more...
I ordered my dress from JCrew but the Crystal Bride helped me pick out my veil and sash to wear with my dress. They were so helpful and attentive even though I had not gotten my dress through them. I only wish I had more occasions to buy stuff there. Every single person we worked with was so nice and helpful. Chante was one of the best sales associates I have ever worked with in any store I have ever been to. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
They had such an awesome variety of dresses, and they were reasonably priced. I didn't want to go to a nationwide chain store and get my dress- I wanted something unique. Everyone at Crystal Bride was so friendly-especially my consultant, Heather. My dress looked amazing !!
They had such an awesome variety of dresses, and they were reasonably priced. I didn't want to go to a nationwide chain Read more...
They had such an awesome variety of dresses, and they were reasonably priced. I didn't want to go to a nationwide chain store and get my dress- I wanted something unique. Everyone at Crystal Bride was so friendly-especially my consultant, Heather. My dress looked amazing !! Read less
Services Used: Dress & Attire
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Jacqueline
Wedding:
6/16/2012
5.0/5.0
I absolutely LOVED everything about this place!!! We used this place for EVERYTHING wedding attire related: my dress, veil, jewelry, bridesmaid dresses, Mother of Bride dress and flower girl dress, and alterations!

When shopping for my dress my consultant Chante was absolutely amazing! She listened to what i wanted and produced lots of choices. She even stuck with me the whole time to make sure I was completely happy and taken care of! Chante pretty much was my go to person from the day i bought the dress until my last fitting (even though during fittings other consultants did most of the work)! I could not find jewelry to match my dress for anything! Finally I found a braclet that seemed like it would work, they MADE me a necklace and earrings and they turned out stunning and so perfectly matched to my dress! Even the alterations here were afforadable and well done!

One thing i wish i would have done was require my bridesmaids to have all of their dresses altered here. I didn't because of distance, but it resulted in a few minor mistakes on dresses and a much higher cost!

Using this place was one of the absolute best choices I made when planning my wedding!! I can't thank Chante and the Crystal Bride team enough for helping make me and my bridal party beautiful!!!
I absolutely LOVED everything about this place!!! We used this place for EVERYTHING wedding attire related: my dress, Read more...
I absolutely LOVED everything about this place!!! We used this place for EVERYTHING wedding attire related: my dress, veil, jewelry, bridesmaid dresses, Mother of Bride dress and flower girl dress, and alterations!

When shopping for my dress my consultant Chante was absolutely amazing! She listened to what i wanted and produced lots of choices. She even stuck with me the whole time to make sure I was completely happy and taken care of! Chante pretty much was my go to person from the day i bought the dress until my last fitting (even though during fittings other consultants did most of the work)! I could not find jewelry to match my dress for anything! Finally I found a braclet that seemed like it would work, they MADE me a necklace and earrings and they turned out stunning and so perfectly matched to my dress! Even the alterations here were afforadable and well done!

One thing i wish i would have done was require my bridesmaids to have all of their dresses altered here. I didn't because of distance, but it resulted in a few minor mistakes on dresses and a much higher cost!

Using this place was one of the absolute best choices I made when planning my wedding!! I can't thank Chante and the Crystal Bride team enough for helping make me and my bridal party beautiful!!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
6/15/2012
5.0/5.0
This is the second time that I have turned to The Crystal Bride for a dress, but this time it was for my wedding dress. I had gone to eight stores and tried on a total of 126 dresses. Crazy, I know. But I new exactly what I was looking for and this place was the winner. The Crystal Bride was nothing but accommodating, which was extremely helpful due to the fact that I was living in Florida. Not only was I able to find my wedding dress there, but I found my wedding shoes as well! They are the only ones that carried my size (10 1/2) with the heel size that I needed (1 3/4 in.) and dyed them the color of my dress. I hate to use the word perfect but everything WAS perfect.They made me feel really important, they listened to me, and they respected my vision. My dress was everything I could have wanted and more! The same goes for all of my bridesmaids and Mother of the Bride. We all looked stunning and it was all of you at The Crystal Bride that made it possible!! A special thanks to - Heather, Rebecca, Nancy, Amparo, and Peggy. All of you ladies were extremely patient, enthusiastic, and made this wedding process so much fun. You love what you do and it shows. Thank you for everything!!!! I highly recommend The Crystal Bride!
This is the second time that I have turned to The Crystal Bride for a dress, but this time it was for my wedding dress. I Read more...
This is the second time that I have turned to The Crystal Bride for a dress, but this time it was for my wedding dress. I had gone to eight stores and tried on a total of 126 dresses. Crazy, I know. But I new exactly what I was looking for and this place was the winner. The Crystal Bride was nothing but accommodating, which was extremely helpful due to the fact that I was living in Florida. Not only was I able to find my wedding dress there, but I found my wedding shoes as well! They are the only ones that carried my size (10 1/2) with the heel size that I needed (1 3/4 in.) and dyed them the color of my dress. I hate to use the word perfect but everything WAS perfect.They made me feel really important, they listened to me, and they respected my vision. My dress was everything I could have wanted and more! The same goes for all of my bridesmaids and Mother of the Bride. We all looked stunning and it was all of you at The Crystal Bride that made it possible!! A special thanks to - Heather, Rebecca, Nancy, Amparo, and Peggy. All of you ladies were extremely patient, enthusiastic, and made this wedding process so much fun. You love what you do and it shows. Thank you for everything!!!! I highly recommend The Crystal Bride! Read less
Services Used: Dress & Attire
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Alyssa
Wedding:
6/2/2012
5.0/5.0
The Crystal Bride is an excellent bridal shop, and definitely worth a visit. They have a HUGE selection--the entire top floor is full! They had a lot more in the fit n flare style that I was looking for than any other bridal shop I visited. I almost didn't go here because I kept seeing the same dresses everywhere I went, but I'm glad I did. They let you browse the racks and pick your own, but the consultant will also pick dresses for you. They carry Casablanca, Maggie Sottero, and other prominent designers, at reasonable prices. I saw dresses here that I did not see at other stores (especially the Maggies). I didn't end up purchasing my dress here, but I did come back and buy my gorgeous belt from here. They have a wide variety of belts, veils, jewelry, etc. and also a large stock of BM and MOB dresses. The girls here are very nice also. Since I did not buy my dress here, I cannot speak for the alterations department.
The Crystal Bride is an excellent bridal shop, and definitely worth a visit. They have a HUGE selection--the entire top Read more...
The Crystal Bride is an excellent bridal shop, and definitely worth a visit. They have a HUGE selection--the entire top floor is full! They had a lot more in the fit n flare style that I was looking for than any other bridal shop I visited. I almost didn't go here because I kept seeing the same dresses everywhere I went, but I'm glad I did. They let you browse the racks and pick your own, but the consultant will also pick dresses for you. They carry Casablanca, Maggie Sottero, and other prominent designers, at reasonable prices. I saw dresses here that I did not see at other stores (especially the Maggies). I didn't end up purchasing my dress here, but I did come back and buy my gorgeous belt from here. They have a wide variety of belts, veils, jewelry, etc. and also a large stock of BM and MOB dresses. The girls here are very nice also. Since I did not buy my dress here, I cannot speak for the alterations department. Read less
Services Used: Dress & Attire
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GMS10
Wedding:
6/2/2012
5.0/5.0
The Crystal Bride did an absolutley amazing job with my wedding dress! I worked with Chante and she made me feel so special each time I was there. I could not be happier with their service. They got my dress ordered and altered in perfect time for my wedding and made sure that my bridesmaids knew how to bussel my dress and tie me up. My mom, grandma and flower girl got their dresses with them as well and they did an amazing job with them! I would recommend them to any bride, they will make this process so easy for you!
The Crystal Bride did an absolutley amazing job with my wedding dress! I worked with Chante and she made me feel so Read more...
The Crystal Bride did an absolutley amazing job with my wedding dress! I worked with Chante and she made me feel so special each time I was there. I could not be happier with their service. They got my dress ordered and altered in perfect time for my wedding and made sure that my bridesmaids knew how to bussel my dress and tie me up. My mom, grandma and flower girl got their dresses with them as well and they did an amazing job with them! I would recommend them to any bride, they will make this process so easy for you! Read less
Services Used: Dress & Attire
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Nikki K
Wedding:
5/27/2012
5.0/5.0
I had such a great experience with The Crystal Bride. They had a huge selection of dresses that fit a variety of budgets, but they were very personal. When trying on dresses, it was really all about the bride, and there weren't five other brides right next to you doing the same thing. I worked with Heather, who was awesome, and I am so happy with my dress.

I would recommend The Crystal Bride to any of my friends.
I had such a great experience with The Crystal Bride. They had a huge selection of dresses that fit a variety of budgets, Read more...
I had such a great experience with The Crystal Bride. They had a huge selection of dresses that fit a variety of budgets, but they were very personal. When trying on dresses, it was really all about the bride, and there weren't five other brides right next to you doing the same thing. I worked with Heather, who was awesome, and I am so happy with my dress.

I would recommend The Crystal Bride to any of my friends. Read less
Services Used: Dress & Attire
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Alison
Wedding:
3/31/2012
5.0/5.0
I had a wonderful experience with Crystal Bride from start to finish! I visited a few other stores and no one had the selection that Crystal Bride did! The staff at Crystal Bride were kind, knowledgeable, and accomodating. I didn't have a specific style of dress in mind when I began shopping for dresses and Heather, my consultant, brought in a variety of dresses so that I could refine my vision and see what worked with my figure. I purchased my wedding gown at Crystal Bride and also had it altered there. I was very pleased with my alterations. I would not hesitate to recommend Crystal Bride to anyone looking for a wedding gown!
I had a wonderful experience with Crystal Bride from start to finish! I visited a few other stores and no one had the Read more...
I had a wonderful experience with Crystal Bride from start to finish! I visited a few other stores and no one had the selection that Crystal Bride did! The staff at Crystal Bride were kind, knowledgeable, and accomodating. I didn't have a specific style of dress in mind when I began shopping for dresses and Heather, my consultant, brought in a variety of dresses so that I could refine my vision and see what worked with my figure. I purchased my wedding gown at Crystal Bride and also had it altered there. I was very pleased with my alterations. I would not hesitate to recommend Crystal Bride to anyone looking for a wedding gown! Read less
Services Used: Dress & Attire
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Noemi
Wedding:
3/24/2012
5.0/5.0
I can not say enough about this bridal salon! They were the best people to work with, they were so kind and open to what I was looking for in a dress. As alterations began, Mila was awesome in helping me make sure that my dress fit perfectly. There prices are incredibly reasonable for the beautiful dresses they sell. I would not recommend anywhere else!
I can not say enough about this bridal salon! They were the best people to work with, they were so kind and open to what I Read more...
I can not say enough about this bridal salon! They were the best people to work with, they were so kind and open to what I was looking for in a dress. As alterations began, Mila was awesome in helping me make sure that my dress fit perfectly. There prices are incredibly reasonable for the beautiful dresses they sell. I would not recommend anywhere else! Read less
Services Used: Dress & Attire
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tjsh
Wedding:
2/18/2012
5.0/5.0
I had gotten the most amazing wedding dress! The staff is so nice and very caring. When it came to alterations, our seamstress was so sweet and listened to all my needs. I never had a problem with going or scheduling my fittings (I had about 4) and each time she was very kind and didn't make me feel like I was fussing over little things. My dress was perfect:)
I had gotten the most amazing wedding dress! The staff is so nice and very caring. When it came to alterations, our Read more...
I had gotten the most amazing wedding dress! The staff is so nice and very caring. When it came to alterations, our seamstress was so sweet and listened to all my needs. I never had a problem with going or scheduling my fittings (I had about 4) and each time she was very kind and didn't make me feel like I was fussing over little things. My dress was perfect:) Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I got my dream wedding dress and bridesmaid dresses from the Crystal Bride. My mother and mother-in-law also got their dresses from the Crystal Bride. The sales people at the store are very knowledgable and very willing to help you find your dream dress that fits your budget. The store sells budget-friendly dresses and high end dresses, so they have something for just about everyone. They do all their fittings and adjustments with an in-house seamstress so you always know who you are working with and all adjustments were done promptly. The bridesmaid dresses were reasonably priced (and again, they have budget friendly to high end options). I was very impressed with the store and they made the dress finding/buying process fun and painless!
I got my dream wedding dress and bridesmaid dresses from the Crystal Bride. My mother and mother-in-law also got their Read more...
I got my dream wedding dress and bridesmaid dresses from the Crystal Bride. My mother and mother-in-law also got their dresses from the Crystal Bride. The sales people at the store are very knowledgable and very willing to help you find your dream dress that fits your budget. The store sells budget-friendly dresses and high end dresses, so they have something for just about everyone. They do all their fittings and adjustments with an in-house seamstress so you always know who you are working with and all adjustments were done promptly. The bridesmaid dresses were reasonably priced (and again, they have budget friendly to high end options). I was very impressed with the store and they made the dress finding/buying process fun and painless! Read less
Services Used: Dress & Attire
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erosie
Wedding:
9/23/2011
5.0/5.0
I had a great experience with The Crystal Bride, where I purchased my wedding gown and veil for my September 2011 wedding at the Westin in Lombard. I found my dress (Maggie Sottero – Jenna) at the Crystal Bride in November 2010, and I was very lucky because they told me they just received that dress in their shop two days before I was there. I saw it online and I knew I needed to try it on, and it turned out to be the one! The Crystal Bride was my first and only stop in my search for wedding gowns. Sarah was very friendly, nice and helpful through the whole experience of trying on and choosing a wedding gown, and she was able to pick out dresses for me to try on based on what I told her I was looking for. She helped me stay positive when I was unsure about some of the gowns and when I was starting to feel overwhelmed, and she shared in my excitement when I finally found my dress. I also liked that my friends/family and I were able to look around and pull dresses for me to try on. The prices at the Crystal Bride were very reasonable and fit my budget exactly. They had a nice selection of gowns, veils, and accessories, and everyone working there was extremely nice and made you feel at home. The seamstress, Mila, at The Crystal Bride, was wonderful. My dress needed to be taken in quite a bit and she did such a great job to transform it from A dress to MY dress. I loved also loved how she did the bustle on my dress, because when it was pinned up, you couldn’t even tell that there was a train on my dress to begin with. I got so many compliments on how beautiful my dress was and how perfectly it fit me on my wedding day. The Crystal Bride is definitely a great choice for anyone shopping for a wedding gown, accessories, or even bridal party attire.
I had a great experience with The Crystal Bride, where I purchased my wedding gown and veil for my September 2011 wedding Read more...
I had a great experience with The Crystal Bride, where I purchased my wedding gown and veil for my September 2011 wedding at the Westin in Lombard. I found my dress (Maggie Sottero – Jenna) at the Crystal Bride in November 2010, and I was very lucky because they told me they just received that dress in their shop two days before I was there. I saw it online and I knew I needed to try it on, and it turned out to be the one! The Crystal Bride was my first and only stop in my search for wedding gowns. Sarah was very friendly, nice and helpful through the whole experience of trying on and choosing a wedding gown, and she was able to pick out dresses for me to try on based on what I told her I was looking for. She helped me stay positive when I was unsure about some of the gowns and when I was starting to feel overwhelmed, and she shared in my excitement when I finally found my dress. I also liked that my friends/family and I were able to look around and pull dresses for me to try on. The prices at the Crystal Bride were very reasonable and fit my budget exactly. They had a nice selection of gowns, veils, and accessories, and everyone working there was extremely nice and made you feel at home. The seamstress, Mila, at The Crystal Bride, was wonderful. My dress needed to be taken in quite a bit and she did such a great job to transform it from A dress to MY dress. I loved also loved how she did the bustle on my dress, because when it was pinned up, you couldn’t even tell that there was a train on my dress to begin with. I got so many compliments on how beautiful my dress was and how perfectly it fit me on my wedding day. The Crystal Bride is definitely a great choice for anyone shopping for a wedding gown, accessories, or even bridal party attire. Read less
Services Used: Dress & Attire
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Sami6679
Wedding:
9/10/2011
5.0/5.0
The team at The Crystal Bride were fabulous to work with throughout the whole wedding planning process! They were especially helpful in planning my fittings around my schedule as I was living out of state during the dress selection/alterations process. I will forever be grateful to them for keeping me informed as the various pieces of my attire arrived at the shop and for helping me choose a gorgeous wedding gown!
The team at The Crystal Bride were fabulous to work with throughout the whole wedding planning process! They were Read more...
The team at The Crystal Bride were fabulous to work with throughout the whole wedding planning process! They were especially helpful in planning my fittings around my schedule as I was living out of state during the dress selection/alterations process. I will forever be grateful to them for keeping me informed as the various pieces of my attire arrived at the shop and for helping me choose a gorgeous wedding gown! Read less
Services Used: Dress & Attire
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SMCA_Osborne
Wedding:
7/10/2011
5.0/5.0
Had a absolute fantastic expericence at Crytstal Bride. My local bridesmaids got their dresses there as well as my out-of-state mom. The women there made me feel welcome and special every time I was there for fittings or shopping and made it very easy to keep within budgets.
Had a absolute fantastic expericence at Crytstal Bride. My local bridesmaids got their dresses there as well as my Read more...
Had a absolute fantastic expericence at Crytstal Bride. My local bridesmaids got their dresses there as well as my out-of-state mom. The women there made me feel welcome and special every time I was there for fittings or shopping and made it very easy to keep within budgets. Read less
Services Used: Dress & Attire
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Laura
Wedding:
6/18/2011
5.0/5.0
I am absolutely thrilled with my experience with the Crystal Bride! From my very first appointment to picking up my wedding dress the day before my wedding, the quality of service that I received was superb. They have an amazing selection of dresses that fit every budget and style. My consultant, Heather, was supportive through the entire process of not only selecting my gown, but customizing it as well. Their on-site alterations were convienent and were flawlessly done. I cannot say enough positive things about the Crystal Bride and I highly recommend them for any bride looking for a high quality experience.
I am absolutely thrilled with my experience with the Crystal Bride! From my very first appointment to picking up my Read more...
I am absolutely thrilled with my experience with the Crystal Bride! From my very first appointment to picking up my wedding dress the day before my wedding, the quality of service that I received was superb. They have an amazing selection of dresses that fit every budget and style. My consultant, Heather, was supportive through the entire process of not only selecting my gown, but customizing it as well. Their on-site alterations were convienent and were flawlessly done. I cannot say enough positive things about the Crystal Bride and I highly recommend them for any bride looking for a high quality experience. Read less
Services Used: Dress & Attire
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Erin
Wedding:
6/18/2011
5.0/5.0
I had a lovely experience at The Crystal Bride! The ladies are friendly, professional, and helped me to find the perfect dress. Alterations were accurate and timely. I have nothing bad to say about this store, and I would highly recommend it!
I had a lovely experience at The Crystal Bride! The ladies are friendly, professional, and helped me to find the perfect Read more...
I had a lovely experience at The Crystal Bride! The ladies are friendly, professional, and helped me to find the perfect dress. Alterations were accurate and timely. I have nothing bad to say about this store, and I would highly recommend it! Read less
Services Used: Dress & Attire
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Melanie
Wedding:
6/18/2011
5.0/5.0
I chose to start my wedding dress search at Crystal Bride because they seemed to have a lot of dresses that suited the style I was looking for. However, I'm a bit picky and was expecting to visit many other stores in addition to Crystal Bride. From the moment my party and I walked in, we were treated wonderfully. My consultant Chantal allowed me to scan all the dresses and select ones I wanted to try one, but also offering her opinion based on what we discussed. She knew which one she thought would be "the one" but she let me try on the others first so I could be entirely sure. Well, needless to say, she was right. My dress was the fifth and last one I tried on - and I never looked back! I bought the dress that day, and Chantal even took the extra step and measured the height based on heels so I wouldn't have to get my dress altered when it came in!

Throughout the next year, Crystal Bride was always willing to accommodate us! We got all 7 bridesmaids dresses from there as well, and each one came out gorgeous! I also ended up making some modifications to my dress along the way, and they were always helpful and flexible. The dress only became more beautiful as the year went on, and I felt like a true bride on my wedding day. Thanks to Chantal and everyone else at Crystal Bride for the best dress experience imaginable!!!
I chose to start my wedding dress search at Crystal Bride because they seemed to have a lot of dresses that suited the Read more...
I chose to start my wedding dress search at Crystal Bride because they seemed to have a lot of dresses that suited the style I was looking for. However, I'm a bit picky and was expecting to visit many other stores in addition to Crystal Bride. From the moment my party and I walked in, we were treated wonderfully. My consultant Chantal allowed me to scan all the dresses and select ones I wanted to try one, but also offering her opinion based on what we discussed. She knew which one she thought would be "the one" but she let me try on the others first so I could be entirely sure. Well, needless to say, she was right. My dress was the fifth and last one I tried on - and I never looked back! I bought the dress that day, and Chantal even took the extra step and measured the height based on heels so I wouldn't have to get my dress altered when it came in!

Throughout the next year, Crystal Bride was always willing to accommodate us! We got all 7 bridesmaids dresses from there as well, and each one came out gorgeous! I also ended up making some modifications to my dress along the way, and they were always helpful and flexible. The dress only became more beautiful as the year went on, and I felt like a true bride on my wedding day. Thanks to Chantal and everyone else at Crystal Bride for the best dress experience imaginable!!! Read less
Services Used: Dress & Attire
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CLM062011
Wedding:
6/10/2011
5.0/5.0
I bought my wedding dress here and I had nothing but a great experiences, from my first appointment to my last. They were very dedicated to you and they schedule appointments so that they are working with you one-on-one. The quality of my dress was supurb. I thought that I paid a fair price for my beautiful gown. I had no issues with them and I would recommend them to anyone in search of their perfect wedding dress!
I bought my wedding dress here and I had nothing but a great experiences, from my first appointment to my last. They were Read more...
I bought my wedding dress here and I had nothing but a great experiences, from my first appointment to my last. They were very dedicated to you and they schedule appointments so that they are working with you one-on-one. The quality of my dress was supurb. I thought that I paid a fair price for my beautiful gown. I had no issues with them and I would recommend them to anyone in search of their perfect wedding dress! Read less
Services Used: Dress & Attire
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NKapa
Wedding:
5/29/2011
5.0/5.0
I was referred to The Crystal Bride by a friend of mine who got her wedding dress there. I worked with Chante and she was so pleasant to work with! She was very patient with me and had great ideas and recommendations. My entire experience from trying on dresses to picking up my dress was very pleasant and easy! I thought that their merchandise was priced very fairly and they had a great selection. I would definitely recommend.
I was referred to The Crystal Bride by a friend of mine who got her wedding dress there. I worked with Chante and she was Read more...
I was referred to The Crystal Bride by a friend of mine who got her wedding dress there. I worked with Chante and she was so pleasant to work with! She was very patient with me and had great ideas and recommendations. My entire experience from trying on dresses to picking up my dress was very pleasant and easy! I thought that their merchandise was priced very fairly and they had a great selection. I would definitely recommend. Read less
Services Used: Dress & Attire
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Tracey
Wedding:
5/22/2011
5.0/5.0
Every time I had to deal with Crystal Bride employees it was a great experience. Heathe actually picked out the dress that I ended up buying. All the girls there are so sweet and I just adored my dress. They were so accomodating and helpful and the seamstresses they use do an excellent job.
Every time I had to deal with Crystal Bride employees it was a great experience. Heathe actually picked out the dress that Read more...
Every time I had to deal with Crystal Bride employees it was a great experience. Heathe actually picked out the dress that I ended up buying. All the girls there are so sweet and I just adored my dress. They were so accomodating and helpful and the seamstresses they use do an excellent job. Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
5/21/2011
5.0/5.0
I cannot say enough about this place. I was hopeless in finding a dress, until I got here..the selection and service is UNBEATABLE. I physically worked with every single girl in the place, and EVERY SINGLE ONE is so helpful and accommodating. I also came in hopeless on bridesmaids dresses, until I got here!! This was the only place where all my girls actually found dresses to try on. They also gave a discount because I had bought my dress there. The communication is outstanding, I got a call and was able to speak to someone every step of the way! This is the best place for jewelry/veils/shoes. And the alterations dept is OUTSTANDING. Another friend of mine had my exact same dress and they actually told me if I wanted to, I would be able to switch mine, which is unheard of. I chose not to, which I am so glad because the way they altered my dress made me look so much different than my friend..my dress fit me like a glove and the craftsmanship is unbelievable. Ive never looked tinier or had bigger boobs in my life!! This place was my favorite place to work with out of my entire wedding and I have 5star reviews on everyone. Hoping all my friends will take my advice and visit them so I can tag along!!
I cannot say enough about this place. I was hopeless in finding a dress, until I got here..the selection and service is Read more...
I cannot say enough about this place. I was hopeless in finding a dress, until I got here..the selection and service is UNBEATABLE. I physically worked with every single girl in the place, and EVERY SINGLE ONE is so helpful and accommodating. I also came in hopeless on bridesmaids dresses, until I got here!! This was the only place where all my girls actually found dresses to try on. They also gave a discount because I had bought my dress there. The communication is outstanding, I got a call and was able to speak to someone every step of the way! This is the best place for jewelry/veils/shoes. And the alterations dept is OUTSTANDING. Another friend of mine had my exact same dress and they actually told me if I wanted to, I would be able to switch mine, which is unheard of. I chose not to, which I am so glad because the way they altered my dress made me look so much different than my friend..my dress fit me like a glove and the craftsmanship is unbelievable. Ive never looked tinier or had bigger boobs in my life!! This place was my favorite place to work with out of my entire wedding and I have 5star reviews on everyone. Hoping all my friends will take my advice and visit them so I can tag along!! Read less
Services Used: Dress & Attire
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ninjakitty
Wedding:
5/20/2011
5.0/5.0
Loved the girls at Crystal Bride!!! Everyone was so nice and they went above and beyond helping me pick out my wedding dress!
Loved the girls at Crystal Bride!!! Everyone was so nice and they went above and beyond helping me pick out my wedding Read more...
Loved the girls at Crystal Bride!!! Everyone was so nice and they went above and beyond helping me pick out my wedding dress! Read less
Services Used: Dress & Attire
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Michelle
Wedding:
5/13/2011
5.0/5.0
I bought my dress and had my alterations done at Crystal Bride. I had several alterations appointment to get my dress to fit right. In the end it fit perfectly and Mila was great with the alterations.
I bought my dress and had my alterations done at Crystal Bride. I had several alterations appointment to get my dress to Read more...
I bought my dress and had my alterations done at Crystal Bride. I had several alterations appointment to get my dress to fit right. In the end it fit perfectly and Mila was great with the alterations. Read less
Services Used: Dress & Attire
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albanesepartyof2
Wedding:
12/11/2010
5.0/5.0
The Crystal Bride in Geneva, IL was the most refreshing bridal shopping experience. Chante was amazing and really could not be any better at her job. She was honest and kind and pulled every gown in the world that I wanted to try. I always new Maggie Sottero had quite a selection and this store covers a the majority of her dresses. I highly recommend this store for a fairy-tale like experience along with a week day appointment. I was parading around the loft of dresses with my red shoes and they treated me as if I was their most important client. They were consistently impressive with the fitting process and really worked hard to please you, the client. On the last fitting, we all got a little teary eyed because we had such a fun time working together.
The Crystal Bride in Geneva, IL was the most refreshing bridal shopping experience. Chante was amazing and really could Read more...
The Crystal Bride in Geneva, IL was the most refreshing bridal shopping experience. Chante was amazing and really could not be any better at her job. She was honest and kind and pulled every gown in the world that I wanted to try. I always new Maggie Sottero had quite a selection and this store covers a the majority of her dresses. I highly recommend this store for a fairy-tale like experience along with a week day appointment. I was parading around the loft of dresses with my red shoes and they treated me as if I was their most important client. They were consistently impressive with the fitting process and really worked hard to please you, the client. On the last fitting, we all got a little teary eyed because we had such a fun time working together. Read less
Services Used: Dress & Attire
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Nancy
Wedding:
11/27/2010
5.0/5.0
The Crystal Bride in Geneva is a wonderful place to get your wedding dress. Nancy and her staff were so nice and very accomodating. My daughters dress was perfect. They made it fit just right. We also bought the bridesmaid dresses there. Everything was awesome. Absolutely a class act.
The Crystal Bride in Geneva is a wonderful place to get your wedding dress. Nancy and her staff were so nice and very Read more...
The Crystal Bride in Geneva is a wonderful place to get your wedding dress. Nancy and her staff were so nice and very accomodating. My daughters dress was perfect. They made it fit just right. We also bought the bridesmaid dresses there. Everything was awesome. Absolutely a class act. Read less
Services Used: Dress & Attire
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emensa
Wedding:
11/13/2010
5.0/5.0
The ladies at The Crystal Bride were super friendly and helped me find the perfect dress. I had no complaints.
The ladies at The Crystal Bride were super friendly and helped me find the perfect dress. I had no complaints.
The ladies at The Crystal Bride were super friendly and helped me find the perfect dress. I had no complaints. Read less
Services Used: Dress & Attire
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October Heather
Wedding:
10/23/2010
5.0/5.0
I can't say enough good things about The Crystal Bride. Nancy and her staff did a wonderful job of helping me find the perfect dress and accessories. Nancy was able to pull a dress that I would have never selected for myself. It turned out the be THE ONE! She has an amazing eye! Plus she was able to come up with ideas on how to alter the train to allow the details of the dress to show and suggested adding lace from my dress to the veil. It turned out beautiful. Everyone has told me how beautiful and perfect the dress was for me. I loved everything about the store and my experience. Thank you so much Nancy!
I can't say enough good things about The Crystal Bride. Nancy and her staff did a wonderful job of helping me find the Read more...
I can't say enough good things about The Crystal Bride. Nancy and her staff did a wonderful job of helping me find the perfect dress and accessories. Nancy was able to pull a dress that I would have never selected for myself. It turned out the be THE ONE! She has an amazing eye! Plus she was able to come up with ideas on how to alter the train to allow the details of the dress to show and suggested adding lace from my dress to the veil. It turned out beautiful. Everyone has told me how beautiful and perfect the dress was for me. I loved everything about the store and my experience. Thank you so much Nancy! Read less
Services Used: Dress & Attire
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Marissa
Wedding:
10/10/2010
5.0/5.0
First of all, the Crystal Bride is so beautiful and clean on the inside...so many other places are messy and poorly lit. Love the mirrors and staircase. The staff at CB were very friendly...the owner gave me directions on the phone when I was lost on the way and Heather was very helpful in finding my dress.

I did not get my alterations done at CB, but they still let me bring my dress back to be steamed and did a wonderful job!
First of all, the Crystal Bride is so beautiful and clean on the inside...so many other places are messy and poorly lit. Read more...
First of all, the Crystal Bride is so beautiful and clean on the inside...so many other places are messy and poorly lit. Love the mirrors and staircase. The staff at CB were very friendly...the owner gave me directions on the phone when I was lost on the way and Heather was very helpful in finding my dress.

I did not get my alterations done at CB, but they still let me bring my dress back to be steamed and did a wonderful job! Read less
Services Used: Dress & Attire
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Kristina
Wedding:
10/9/2010
5.0/5.0
I love, love, loved the Crystal Bride! My mom brought me here when we were wedding dress shopping, having had a good experience when shopping for my little sister's prom dress. She was so right. Everyone was so helpful and my dress was just soooo beautiful!! The environment was very friendly and comfortable and I really loved all my time spent there (which can get to be a lot with fittings, etc). The seamsress who did my alterations was just fantastic, too :) I felt so beautiful on my wedding day thanks to the wonderful dress I wore. The Crystal Bride is a great store, I would recommend it to anyone!
I love, love, loved the Crystal Bride! My mom brought me here when we were wedding dress shopping, having had a good Read more...
I love, love, loved the Crystal Bride! My mom brought me here when we were wedding dress shopping, having had a good experience when shopping for my little sister's prom dress. She was so right. Everyone was so helpful and my dress was just soooo beautiful!! The environment was very friendly and comfortable and I really loved all my time spent there (which can get to be a lot with fittings, etc). The seamsress who did my alterations was just fantastic, too :) I felt so beautiful on my wedding day thanks to the wonderful dress I wore. The Crystal Bride is a great store, I would recommend it to anyone! Read less
Services Used: Dress & Attire
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Erin
Wedding:
10/5/2010
5.0/5.0
This store is the best. I liked all of the sales people I encountered over the 15 months between when I purchased my dress and finally picked it up, and I can't say enough wonderful things about the owner, Nancy.

I was a nightmare customer, but the staff always treated me well and made sure I was happy. I purchased my wedding dress while living in London, semi-clueless about the implications of such a decision. I ordered a swatch so I could find my shoes, and this was lost in the mail. No problem - another was sent to me right away.

I was able to correspond by email with the store and knew I would always get a reply within 24 hours. I didn't realize when I purchased the dress that it wouldn't be available for another 6 months or so and I was coming to town 4 months after purchasing the dress for my first fitting. Nancy called the dress maker and had the dress rush ordered, although I think I only gave her about 1 month's notice!

During one of my last fittings, Nancy stepped in because she did not like the way my dress was fitting with my undergarments. She suggested sew-in cups and explained exactly what would look best to the seamstress.

I was extremely pleased with all of my interactions with this shop. I would certainly recommend it to any bride.
This store is the best. I liked all of the sales people I encountered over the 15 months between when I purchased my dress Read more...
This store is the best. I liked all of the sales people I encountered over the 15 months between when I purchased my dress and finally picked it up, and I can't say enough wonderful things about the owner, Nancy.

I was a nightmare customer, but the staff always treated me well and made sure I was happy. I purchased my wedding dress while living in London, semi-clueless about the implications of such a decision. I ordered a swatch so I could find my shoes, and this was lost in the mail. No problem - another was sent to me right away.

I was able to correspond by email with the store and knew I would always get a reply within 24 hours. I didn't realize when I purchased the dress that it wouldn't be available for another 6 months or so and I was coming to town 4 months after purchasing the dress for my first fitting. Nancy called the dress maker and had the dress rush ordered, although I think I only gave her about 1 month's notice!

During one of my last fittings, Nancy stepped in because she did not like the way my dress was fitting with my undergarments. She suggested sew-in cups and explained exactly what would look best to the seamstress.

I was extremely pleased with all of my interactions with this shop. I would certainly recommend it to any bride. Read less
Services Used: Dress & Attire
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thetysons
Wedding:
10/1/2010
5.0/5.0
This was the most wonderful place to get my dress! Nancy was so helpful...I had tried on a dress at a different bridal store and Nancy ordered it for me even though she didn't carry it! It turned out so beautiful! I also ordered my shoes, accessories, and bridesmaids dresses here and they came in quickly and it was all so beautiful! Mila did my alterations and was so thorough! If something wasn't perfect she fixed it immediately. Great attention to detail! I couldn't have been happier with The Crystal Bride! Thanks to all of you that helped!
This was the most wonderful place to get my dress! Nancy was so helpful...I had tried on a dress at a different bridal Read more...
This was the most wonderful place to get my dress! Nancy was so helpful...I had tried on a dress at a different bridal store and Nancy ordered it for me even though she didn't carry it! It turned out so beautiful! I also ordered my shoes, accessories, and bridesmaids dresses here and they came in quickly and it was all so beautiful! Mila did my alterations and was so thorough! If something wasn't perfect she fixed it immediately. Great attention to detail! I couldn't have been happier with The Crystal Bride! Thanks to all of you that helped! Read less
Services Used: Dress & Attire
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kbaggett
Wedding:
7/30/2010
5.0/5.0
I love the Crystal Bride! The customer service is amazing. They were so helpful when I was trying on dresses and very reliable for the fittings. They made me feel very relaxed about my dress and wanted to make sure everything was perfect for me.
I love the Crystal Bride! The customer service is amazing. They were so helpful when I was trying on dresses and very Read more...
I love the Crystal Bride! The customer service is amazing. They were so helpful when I was trying on dresses and very reliable for the fittings. They made me feel very relaxed about my dress and wanted to make sure everything was perfect for me. Read less
Services Used: Dress & Attire
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Heidi14
Wedding:
7/3/2010
5.0/5.0
I actually ended up not buying a dress here but I wanted to review because I had such a wonderful experience. They did have a huge selection of gorgeous dresses and I was not rushed or pressured. I would recommend this as one of your first stops when making appointments and everything is priced reasonably. Dress shopping can be stressful but they make it stress-free and relaxing.
I actually ended up not buying a dress here but I wanted to review because I had such a wonderful experience. They did Read more...
I actually ended up not buying a dress here but I wanted to review because I had such a wonderful experience. They did have a huge selection of gorgeous dresses and I was not rushed or pressured. I would recommend this as one of your first stops when making appointments and everything is priced reasonably. Dress shopping can be stressful but they make it stress-free and relaxing. Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
6/18/2010
5.0/5.0
I feel lilke I went everywhere in the Chicagoland area to find a dress, and The Crystal Bride finally had everything I was looking for! My entire experience with them was fantastic.
I feel lilke I went everywhere in the Chicagoland area to find a dress, and The Crystal Bride finally had everything I was Read more...
I feel lilke I went everywhere in the Chicagoland area to find a dress, and The Crystal Bride finally had everything I was looking for! My entire experience with them was fantastic. Read less
Services Used: Dress & Attire
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Jenny
Wedding:
6/13/2010
5.0/5.0
This was the first, and only, bridal shop I visited when buying my wedding dress. Obviously, I found the perfect dress at the perfect price! Although I am unable to compare it with other bridal shops, the staff was extremely friendly and attentive. Heather did a wonderful job listening to what I wanted and staying within my budget. She found the perfect dress for me! Amparo, the seamstress, was great and did not push unnecessary alterations. Overall, I had an excellent experience with the Crystal Bride!
This was the first, and only, bridal shop I visited when buying my wedding dress. Obviously, I found the perfect dress at Read more...
This was the first, and only, bridal shop I visited when buying my wedding dress. Obviously, I found the perfect dress at the perfect price! Although I am unable to compare it with other bridal shops, the staff was extremely friendly and attentive. Heather did a wonderful job listening to what I wanted and staying within my budget. She found the perfect dress for me! Amparo, the seamstress, was great and did not push unnecessary alterations. Overall, I had an excellent experience with the Crystal Bride! Read less
Services Used: Dress & Attire
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Eileen
Wedding:
6/5/2010
5.0/5.0
They did a WONDERFUL job! Everything was perfect and on-time, and the alterations lady was GREAT - she even was willing to sew a wrap for me out of the extra fabric and it looked like I bought it at the store to match the dress! They are a very professional company and after the alterations and some of the things I added to and changed about my dress it was essentially a custom-made gown for a very reasonable price!
They did a WONDERFUL job! Everything was perfect and on-time, and the alterations lady was GREAT - she even was willing to Read more...
They did a WONDERFUL job! Everything was perfect and on-time, and the alterations lady was GREAT - she even was willing to sew a wrap for me out of the extra fabric and it looked like I bought it at the store to match the dress! They are a very professional company and after the alterations and some of the things I added to and changed about my dress it was essentially a custom-made gown for a very reasonable price! Read less
Services Used: Dress & Attire
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Shannonhhi
Wedding:
5/22/2010
5.0/5.0
I am so glad that I went to the Crystal Bride. I had a pretty set idea of what I wanted and Nancy helped me get just that dress. I even found a dress that I really liked but it was out of my price range, so instead of pushing me to buy it, she said, "that is not what you want to spend so we are just going to put that away". I really really appreciated that. I found a dress in my price range that I absolutely loved! Everyone at the store was so nice to work with and the alterations woman, Amparo, was so nice! She did not push extra alterations that I did not need. I ended up buying my veil there and they customized it by combining what I liked from a few different veils into one.
I am so glad that I went to the Crystal Bride. I had a pretty set idea of what I wanted and Nancy helped me get just that Read more...
I am so glad that I went to the Crystal Bride. I had a pretty set idea of what I wanted and Nancy helped me get just that dress. I even found a dress that I really liked but it was out of my price range, so instead of pushing me to buy it, she said, "that is not what you want to spend so we are just going to put that away". I really really appreciated that. I found a dress in my price range that I absolutely loved! Everyone at the store was so nice to work with and the alterations woman, Amparo, was so nice! She did not push extra alterations that I did not need. I ended up buying my veil there and they customized it by combining what I liked from a few different veils into one. Read less
Services Used: Dress & Attire
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karen2010
Wedding:
5/8/2010
5.0/5.0
Nancy, the owner, is helpful, patient, and easy to work with. Her store is clean and provides a comfortable environment for dress shopping and dress fittings. All of the associates are friendly and knowledgeable, so no matter who I was working with, I had a great experience each time I was in the store. Amparo, the seamstress, did a great job with the alterations. All around they provided fantastic service - highly recommended for anyone who is looking for a great wedding dress experience with an honest, straightforward, and knowledgeable team!
Nancy, the owner, is helpful, patient, and easy to work with. Her store is clean and provides a comfortable environment Read more...
Nancy, the owner, is helpful, patient, and easy to work with. Her store is clean and provides a comfortable environment for dress shopping and dress fittings. All of the associates are friendly and knowledgeable, so no matter who I was working with, I had a great experience each time I was in the store. Amparo, the seamstress, did a great job with the alterations. All around they provided fantastic service - highly recommended for anyone who is looking for a great wedding dress experience with an honest, straightforward, and knowledgeable team! Read less
Services Used: Dress & Attire
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klik417
Wedding:
4/17/2010
5.0/5.0
WONDERFUL experience! I felt like I was the only bride in the store everytime I went in. I knew from the time I went dress shopping with my best friend for her wedding (before I even met my now husband) that I was going to be a "Maggie (Sottero) Bride". The Crystal Bride was very responsive to this and did not try to push other designers on me. I got my bridesmaids dresses there as well and everything came in ahead of schedule.

I would reccommend them over and over again. My sister even went there this summer to look for (and purchase) her bridal gown for her upcoming wedding!
WONDERFUL experience! I felt like I was the only bride in the store everytime I went in. I knew from the time I went dress Read more...
WONDERFUL experience! I felt like I was the only bride in the store everytime I went in. I knew from the time I went dress shopping with my best friend for her wedding (before I even met my now husband) that I was going to be a "Maggie (Sottero) Bride". The Crystal Bride was very responsive to this and did not try to push other designers on me. I got my bridesmaids dresses there as well and everything came in ahead of schedule.

I would reccommend them over and over again. My sister even went there this summer to look for (and purchase) her bridal gown for her upcoming wedding! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
They found my perfect dress. The seamstresses there are the best in the business and made sure it was perfect!
They found my perfect dress. The seamstresses there are the best in the business and made sure it was perfect!
They found my perfect dress. The seamstresses there are the best in the business and made sure it was perfect! Read less
Services Used: Dress & Attire
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Ashley
Wedding:
9/4/2009
5.0/5.0
I WISH I would have purchased my wedding dress at Crystal Bride. After making that big mistake, all of my bridesmaids purchased their dresses from Crystal Bride. They are amazing!
Crystal Bride had the best customer service, their dressing rooms were very large and clean, and they treat you with the utmost respect. As a bride you have a million things to worry about, and one thing you will not have to is your wedding gown or bridesmaid dresses if you purchase them from Crystal Bride. Everything was on time and perfect. I highly recommend them for any of your wedding attire!
I WISH I would have purchased my wedding dress at Crystal Bride. After making that big mistake, all of my bridesmaids Read more...
I WISH I would have purchased my wedding dress at Crystal Bride. After making that big mistake, all of my bridesmaids purchased their dresses from Crystal Bride. They are amazing!
Crystal Bride had the best customer service, their dressing rooms were very large and clean, and they treat you with the utmost respect. As a bride you have a million things to worry about, and one thing you will not have to is your wedding gown or bridesmaid dresses if you purchase them from Crystal Bride. Everything was on time and perfect. I highly recommend them for any of your wedding attire! Read less
Services Used: Dress & Attire
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Jaime
Wedding:
7/25/2009
5.0/5.0
I LOVE the Crystal Bride. They always had a Saturday appointment available (I live in the city) and made me feel like a Princess. The location is also great, close to the Geneva train station off 38, with plenty of free parking. They are moving down the street in Sept. 2009 to a 6,000 sq foot store.

I worked with Rebecca and recommend her to ALL my friends. There prices are fantastic! From the first time I put on my dress (I had about 8 girls with me!) to my final fitting, they 'captured my sparkle'. They listened to everything I wanted and then made my vision come alive. There was no pressure, they always called to remind me of fittings and they always remembered my mom and I by name. I had 4 fittings because I kept losing weight and the seamstress was always so sweet and just kept taking in my dress flawlessly. She is very talented and her prices are very reasonable. My best friend bought her dress at a big store had 1 fitting and paid $250! I had 4 fittings and paid $150. She customized my bussell and showed my bridesmaids how to put it together perfectly! They also took my exact measurements and custom made the size of my dress (I'm about a size bigger in the bust than I am in the waist). On my wedding day, it fit like a glove. I can not tell you how many compliments I received on the dress. No one could believe how gorgeous it was for the price I paid.

The owner custom makes jewelry and made me earrings, a necklace and bracelet, all to fit my measurements. She also made my earrings 14k white gold because I can't wear silver/nickel etc.

They make you feel like their only bride. I hope all my friends use them.
I LOVE the Crystal Bride. They always had a Saturday appointment available (I live in the city) and made me feel like a Read more...
I LOVE the Crystal Bride. They always had a Saturday appointment available (I live in the city) and made me feel like a Princess. The location is also great, close to the Geneva train station off 38, with plenty of free parking. They are moving down the street in Sept. 2009 to a 6,000 sq foot store.

I worked with Rebecca and recommend her to ALL my friends. There prices are fantastic! From the first time I put on my dress (I had about 8 girls with me!) to my final fitting, they 'captured my sparkle'. They listened to everything I wanted and then made my vision come alive. There was no pressure, they always called to remind me of fittings and they always remembered my mom and I by name. I had 4 fittings because I kept losing weight and the seamstress was always so sweet and just kept taking in my dress flawlessly. She is very talented and her prices are very reasonable. My best friend bought her dress at a big store had 1 fitting and paid $250! I had 4 fittings and paid $150. She customized my bussell and showed my bridesmaids how to put it together perfectly! They also took my exact measurements and custom made the size of my dress (I'm about a size bigger in the bust than I am in the waist). On my wedding day, it fit like a glove. I can not tell you how many compliments I received on the dress. No one could believe how gorgeous it was for the price I paid.

The owner custom makes jewelry and made me earrings, a necklace and bracelet, all to fit my measurements. She also made my earrings 14k white gold because I can't wear silver/nickel etc.

They make you feel like their only bride. I hope all my friends use them. Read less
Services Used: Dress & Attire, Jewelry
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MKJ
Wedding:
6/6/2009
5.0/5.0
Excellent service and great selection
Excellent service and great selection
Excellent service and great selection Read less
Services Used: Dress & Attire
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Heather
Wedding:
5/8/2009
5.0/5.0
Amazing experience! All of the workers at Crystal Bride are so helpful and make you feel soooo special! From the first day to the final fitting I never had a doubt in my mind. The owner of the store also makes jewelry and she made it to match my dress perfectly! They go above and beyond their call of duty and I am very pleased with my purchase. I just want to keep wearing it over and over! :)
Amazing experience! All of the workers at Crystal Bride are so helpful and make you feel soooo special! From the first day Read more...
Amazing experience! All of the workers at Crystal Bride are so helpful and make you feel soooo special! From the first day to the final fitting I never had a doubt in my mind. The owner of the store also makes jewelry and she made it to match my dress perfectly! They go above and beyond their call of duty and I am very pleased with my purchase. I just want to keep wearing it over and over! :) Read less
Services Used: Dress & Attire
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JessCobb
Wedding:
3/7/2009
5.0/5.0
All of the ladies at Crystal Bride made my experience special. You only get to do this once in your life and they make sure that you feel special. It is not like going to some of the other bigger name places that hardly want to help you zip your dress, let alone pick one out. They did not pressure me into purchasing anything and they let me make decisions at my own pace. I would highly suggest Crystal Bride. They make you feel like a Bride SHOULD feel like.....and that is special!
All of the ladies at Crystal Bride made my experience special. You only get to do this once in your life and they make Read more...
All of the ladies at Crystal Bride made my experience special. You only get to do this once in your life and they make sure that you feel special. It is not like going to some of the other bigger name places that hardly want to help you zip your dress, let alone pick one out. They did not pressure me into purchasing anything and they let me make decisions at my own pace. I would highly suggest Crystal Bride. They make you feel like a Bride SHOULD feel like.....and that is special! Read less
Services Used: Dress & Attire
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October08Bride
Wedding:
10/10/2008
5.0/5.0
LOVE them, they are the best I never felt rushed and they were very helpful
LOVE them, they are the best I never felt rushed and they were very helpful
LOVE them, they are the best I never felt rushed and they were very helpful Read less
Services Used: Dress & Attire
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Jackie
Wedding:
9/20/2008
5.0/5.0
My bridesmaids and I had visited 4 other bridal salons before coming to the Crystal Bride and our first visit there we were hooked. We went there after store hours(with an appointment) and were the only one's there. We tried one a few dresses and then found the one. I got all my alterations done there and they did a great job.
My bridesmaids and I had visited 4 other bridal salons before coming to the Crystal Bride and our first visit there we Read more...
My bridesmaids and I had visited 4 other bridal salons before coming to the Crystal Bride and our first visit there we were hooked. We went there after store hours(with an appointment) and were the only one's there. We tried one a few dresses and then found the one. I got all my alterations done there and they did a great job. Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
8/30/2008
5.0/5.0
THEY WERE ALL SO FRIENDLY AND ALWAYS SO HELPFUL. THEY MADE SURE EVERYTHING WAS JUST PERFECT AND MADE ME FEEL LIKE I WAS THE ONLY CUSTOMER THAT THEY HAD. THEY HAD GREAT ADVICE!
THEY WERE ALL SO FRIENDLY AND ALWAYS SO HELPFUL. THEY MADE SURE EVERYTHING WAS JUST PERFECT AND MADE ME FEEL LIKE I WAS Read more...
THEY WERE ALL SO FRIENDLY AND ALWAYS SO HELPFUL. THEY MADE SURE EVERYTHING WAS JUST PERFECT AND MADE ME FEEL LIKE I WAS THE ONLY CUSTOMER THAT THEY HAD. THEY HAD GREAT ADVICE! Read less
Services Used: Dress & Attire
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Sarah
Wedding:
7/26/2008
5.0/5.0
They were so wonderful to work with. Exceptionally nice, above and beyond, dresses came in timely, alterations were perfect, Chante was wonderful to work with. Thanks so much!
They were so wonderful to work with. Exceptionally nice, above and beyond, dresses came in timely, alterations were Read more...
They were so wonderful to work with. Exceptionally nice, above and beyond, dresses came in timely, alterations were perfect, Chante was wonderful to work with. Thanks so much! Read less
Services Used: Dress & Attire, Jewelry
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Amy
Wedding:
6/15/2013
5.0/5.0
I had Heather as a consultant and loved her personality and feedback. We got our bridesmaid dresses, Mother of the bride dress, junior bridesmaid and flower girl dress there. Would recommend to any bride!
I had Heather as a consultant and loved her personality and feedback. We got our bridesmaid dresses, Mother of the bride Read more...
I had Heather as a consultant and loved her personality and feedback. We got our bridesmaid dresses, Mother of the bride dress, junior bridesmaid and flower girl dress there. Would recommend to any bride! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.9/5.0
I feel like I have known quite a few of The Crystal Bride's employees for a very long time. I mostly worked with Heather. She was beyond helpful. She was very friendly and entertaining from the very beginning of my quest to find my perfect dress. They have independant seamstresses that do their alterations. I worked with Mila for my dress and Ellie for my daughter's, the flower girl. They both did a wonderful job. Everyone I worked with at The Crystal Bride was very friendly and accomidating. They have a fairly wide selection, and their fairly priced. Some of their dresses, I'm sure, could be The Crystal Bride because of all of their staff.
I feel like I have known quite a few of The Crystal Bride's employees for a very long time. I mostly worked with Heather. Read more...
I feel like I have known quite a few of The Crystal Bride's employees for a very long time. I mostly worked with Heather. She was beyond helpful. She was very friendly and entertaining from the very beginning of my quest to find my perfect dress. They have independant seamstresses that do their alterations. I worked with Mila for my dress and Ellie for my daughter's, the flower girl. They both did a wonderful job. Everyone I worked with at The Crystal Bride was very friendly and accomidating. They have a fairly wide selection, and their fairly priced. Some of their dresses, I'm sure, could be The Crystal Bride because of all of their staff. Read less
Services Used: Dress & Attire
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Brittany
Wedding:
8/13/2011
4.9/5.0
Crystal Bride was my first stop out of four bridal shops and I ended up going back to purchase from them. Their reputation, service, value and flexibility were above and beyond any other place I went to. Nancy and Heather made everything go smoothly. I live out of state and they were always flexible with my schedule to fit in alterations, they were also very accommodating with my dress- which had some complex alterations. In the end everything was worth it- I must have received hundreds of compliments about my dress!
Crystal Bride was my first stop out of four bridal shops and I ended up going back to purchase from them. Their Read more...
Crystal Bride was my first stop out of four bridal shops and I ended up going back to purchase from them. Their reputation, service, value and flexibility were above and beyond any other place I went to. Nancy and Heather made everything go smoothly. I live out of state and they were always flexible with my schedule to fit in alterations, they were also very accommodating with my dress- which had some complex alterations. In the end everything was worth it- I must have received hundreds of compliments about my dress! Read less
Services Used: Dress & Attire
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Ann
Wedding:
10/16/2010
4.9/5.0
Fantastic selection in beautiful downtown Geneva. Great alterations at a very fair price.
Fantastic selection in beautiful downtown Geneva. Great alterations at a very fair price.
Fantastic selection in beautiful downtown Geneva. Great alterations at a very fair price. Read less
Services Used: Dress & Attire
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Megan
Wedding:
6/19/2010
4.9/5.0
We got the bridal gown and jewelry, bridesmaids' dresses, and rental suits all from the Crystal Bride. I was very pleased with the products and the service. They are very organized and professional and make sure that everything is done just right. The only reason I gave a 4.5 for value for cost is because the tan rental suits ended up being sort of an out-dated fit. However, that is not a reflection of their services. I would definitely recommend The Crystal Bride!
We got the bridal gown and jewelry, bridesmaids' dresses, and rental suits all from the Crystal Bride. I was very pleased Read more...
We got the bridal gown and jewelry, bridesmaids' dresses, and rental suits all from the Crystal Bride. I was very pleased with the products and the service. They are very organized and professional and make sure that everything is done just right. The only reason I gave a 4.5 for value for cost is because the tan rental suits ended up being sort of an out-dated fit. However, that is not a reflection of their services. I would definitely recommend The Crystal Bride! Read less
Services Used: Dress & Attire
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LizMac
Wedding:
10/10/2009
4.9/5.0
I had a wonderful experience at the Crystal Bride. From the very first day we went in for a fitting, I felt like they knew exactly what I was looking for. I told them my budget and they stuck with it. Their new shop is beautiful with plenty of space.
I had a wonderful experience at the Crystal Bride. From the very first day we went in for a fitting, I felt like they knew Read more...
I had a wonderful experience at the Crystal Bride. From the very first day we went in for a fitting, I felt like they knew exactly what I was looking for. I told them my budget and they stuck with it. Their new shop is beautiful with plenty of space. Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
3/21/2009
4.9/5.0
Great experience! Wonderful staff. I received a lot of compliments on my dress and feel it was a very reasonable price. Highly recommended.
Great experience! Wonderful staff. I received a lot of compliments on my dress and feel it was a very reasonable price. Read more...
Great experience! Wonderful staff. I received a lot of compliments on my dress and feel it was a very reasonable price. Highly recommended. Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
6/21/2014
4.8/5.0
The staff at the Crystal Bride are very helpful and accommodating. They are always quick in responding to set up appointments to try on dress and do fittings. Everyone there is super nice and made me feel comfortable. Chantelle (sp?), helped me find out exactly what type of dress I wanted and looked best in. There is a huge selection of dresses, and if they can, they will order in the dress for you to try on. The only issue I had was I felt like they ordered the dress in a size too big. When it came in for the first fitting I had to hold it up like it was a sample size. I think they could have ordered one size smaller and saved some alteration work and fees.

They were also where I ordered my bridesmaids dresses, and the experience was great as well!
The staff at the Crystal Bride are very helpful and accommodating. They are always quick in responding to set up Read more...
The staff at the Crystal Bride are very helpful and accommodating. They are always quick in responding to set up appointments to try on dress and do fittings. Everyone there is super nice and made me feel comfortable. Chantelle (sp?), helped me find out exactly what type of dress I wanted and looked best in. There is a huge selection of dresses, and if they can, they will order in the dress for you to try on. The only issue I had was I felt like they ordered the dress in a size too big. When it came in for the first fitting I had to hold it up like it was a sample size. I think they could have ordered one size smaller and saved some alteration work and fees.

They were also where I ordered my bridesmaids dresses, and the experience was great as well! Read less
Services Used: Dress & Attire
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Agata
Wedding:
8/24/2013
4.8/5.0
Place was incredible, dresses too. The only complaint I have is that the seamstress was to finish up fixing one of the correction on the inside of the dress and I didnt check before I left the place. When I got home I noticed that that little hook in the back was still not attached... My mom ended up doing it but its the principal, it was supposed to be completed there... Other than that - all of the girls working in the store are amazing, very sweet and helpful.
Place was incredible, dresses too. The only complaint I have is that the seamstress was to finish up fixing one of the Read more...
Place was incredible, dresses too. The only complaint I have is that the seamstress was to finish up fixing one of the correction on the inside of the dress and I didnt check before I left the place. When I got home I noticed that that little hook in the back was still not attached... My mom ended up doing it but its the principal, it was supposed to be completed there... Other than that - all of the girls working in the store are amazing, very sweet and helpful. Read less
Services Used: Dress & Attire
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Paula
Wedding:
10/19/2012
4.8/5.0
I thought I knew exactly what I was looking for when I went in, and it turns out that the woman who assisted me and my bridal party picked out a dress and I wouldn't have given a second look. I gave it a try and it was perfect! There was a little error in my dress arriving on time, it was a week late but still arrived in plenty of time since it was measured so well it needed very few alterations. It was also under budget!
I thought I knew exactly what I was looking for when I went in, and it turns out that the woman who assisted me and my Read more...
I thought I knew exactly what I was looking for when I went in, and it turns out that the woman who assisted me and my bridal party picked out a dress and I wouldn't have given a second look. I gave it a try and it was perfect! There was a little error in my dress arriving on time, it was a week late but still arrived in plenty of time since it was measured so well it needed very few alterations. It was also under budget! Read less
Services Used: Dress & Attire
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Scott
Wedding:
3/30/2012
4.8/5.0
Love, love, love The Crystal Bride! From the moment I walked in the door, I was treated professionally. My consultant Chante was very helpful. I liked the fact that I was able to choose the dresses I wanted to try on as opposed to a consultant choosing dresses for me. My seamstess Mila was the absolute best!!!! She took care to address every finishing detail on my dress to assure it was perfect for my wedding day!
Love, love, love The Crystal Bride! From the moment I walked in the door, I was treated professionally. My consultant Read more...
Love, love, love The Crystal Bride! From the moment I walked in the door, I was treated professionally. My consultant Chante was very helpful. I liked the fact that I was able to choose the dresses I wanted to try on as opposed to a consultant choosing dresses for me. My seamstess Mila was the absolute best!!!! She took care to address every finishing detail on my dress to assure it was perfect for my wedding day! Read less
Services Used: Dress & Attire
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ChicagoBride
Wedding:
3/30/2012
4.8/5.0
Love, love, love The Crystal Bride! From the moment I walked in the door, I was treated professionally. My consultant Chante was very helpful. I liked the fact that I was able to choose the dresses I wanted to try on as opposed to a consultant choosing dresses for me. My seamstess Mila was the absolute best!!!! She took care to address every finishing detail on my dress to assure it was perfect for my wedding day!
Love, love, love The Crystal Bride! From the moment I walked in the door, I was treated professionally. My consultant Read more...
Love, love, love The Crystal Bride! From the moment I walked in the door, I was treated professionally. My consultant Chante was very helpful. I liked the fact that I was able to choose the dresses I wanted to try on as opposed to a consultant choosing dresses for me. My seamstess Mila was the absolute best!!!! She took care to address every finishing detail on my dress to assure it was perfect for my wedding day! Read less
Services Used: Dress & Attire
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Shannon
Wedding:
9/30/2011
4.8/5.0
From the time I walked in to The Crystal Bride to the time I walked out with my wedding dress, the staff there made me feel like a princess. My consultant Sarah was awesome. She knew what I liked and was honest about the dresses I tried on. She was also very patient with me as I was making my decision. My dress, an Essence of Australia design, was beyond gorgeous and so perfect for me. The seamstress there, Mila, worked magic on my dress. It needed to be hemmed a lot and it was not an easy dress to do but she made it look flawless. The only reason they aren't getting a full 5 stars is because they are tough to make appointments with but that just shows how awesome they are!

My bridesmaid dresses were also from here. No complaints there! Everything was wonderful! My girls and I looked fabulous thanks to the lovely ladies that helped us! Thanks so much!! :):)
From the time I walked in to The Crystal Bride to the time I walked out with my wedding dress, the staff there made me Read more...
From the time I walked in to The Crystal Bride to the time I walked out with my wedding dress, the staff there made me feel like a princess. My consultant Sarah was awesome. She knew what I liked and was honest about the dresses I tried on. She was also very patient with me as I was making my decision. My dress, an Essence of Australia design, was beyond gorgeous and so perfect for me. The seamstress there, Mila, worked magic on my dress. It needed to be hemmed a lot and it was not an easy dress to do but she made it look flawless. The only reason they aren't getting a full 5 stars is because they are tough to make appointments with but that just shows how awesome they are!

My bridesmaid dresses were also from here. No complaints there! Everything was wonderful! My girls and I looked fabulous thanks to the lovely ladies that helped us! Thanks so much!! :):) Read less
Services Used: Dress & Attire
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Stacie
Wedding:
8/11/2007
4.8/5.0
I loved this store! Everyone was wonderful and super friendly to work with. One store worker in particular named Rebecca was great. I wasn't quite sure what I really wanted for a dress so she helped me to narrow it down. She gathered all the dresses from what I described I was looking for, then put all the dresses away for me, unlike other bridal stores I've been to when you have to sort through all the dresses hanging in plastic bags! The only problem I ever had was making an apt. They are so busy!! Other than that they were great!
I loved this store! Everyone was wonderful and super friendly to work with. One store worker in particular named Rebecca Read more...
I loved this store! Everyone was wonderful and super friendly to work with. One store worker in particular named Rebecca was great. I wasn't quite sure what I really wanted for a dress so she helped me to narrow it down. She gathered all the dresses from what I described I was looking for, then put all the dresses away for me, unlike other bridal stores I've been to when you have to sort through all the dresses hanging in plastic bags! The only problem I ever had was making an apt. They are so busy!! Other than that they were great! Read less
Services Used: Dress & Attire
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Tami
Wedding:
6/2/2007
4.8/5.0
Everyone at the Crystal Bride was great to work with. Between picking the dress and all the fittings, the process was smooth. Nancy was wonderful!
Everyone at the Crystal Bride was great to work with. Between picking the dress and all the fittings, the process was Read more...
Everyone at the Crystal Bride was great to work with. Between picking the dress and all the fittings, the process was smooth. Nancy was wonderful! Read less
Services Used: Dress & Attire
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Tammy
Wedding:
8/26/2006
4.8/5.0
I loved this place, very personalble, exactly what I wanted when I was looking for a dress and bridesmaid dresses.
I loved this place, very personalble, exactly what I wanted when I was looking for a dress and bridesmaid dresses.
I loved this place, very personalble, exactly what I wanted when I was looking for a dress and bridesmaid dresses. Read less
Services Used: Dress & Attire
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Briana
Wedding:
8/9/2014
4.7/5.0
I had such a wonderful experience at the Crystal Bride! It's just the type of place that I always imagined getting my wedding gown at...beautiful, hard wood floors, elegant, with a good selection of beautiful gowns, but not too overwhelming! The only problem I ran into is their hours aren't the best, so you'll have to take some time off of work to have your fittings, etc.

Sara was my consultant and she did a great job. I also had my alterations done by Mila there, and I can't say enough wonderful things about the work she did! She was just fantastic!!! I loved my dress, and highly recommend the Crystal Bride to all you future bridal beauties. :)
I had such a wonderful experience at the Crystal Bride! It's just the type of place that I always imagined getting my Read more...
I had such a wonderful experience at the Crystal Bride! It's just the type of place that I always imagined getting my wedding gown at...beautiful, hard wood floors, elegant, with a good selection of beautiful gowns, but not too overwhelming! The only problem I ran into is their hours aren't the best, so you'll have to take some time off of work to have your fittings, etc.

Sara was my consultant and she did a great job. I also had my alterations done by Mila there, and I can't say enough wonderful things about the work she did! She was just fantastic!!! I loved my dress, and highly recommend the Crystal Bride to all you future bridal beauties. :) Read less
Services Used: Dress & Attire
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Private User
Wedding:
10/12/2013
4.7/5.0
As bridal shops go, Crystal Bride is great. The people make the experience very nice. Prices were about what we expected. My daughter ended up with her dream dress, tailored perfectly to her and was very happy. That's all a mother needs to see to give this place a super review! Thanks to all at Crystal Bride for their friendly professionalism.
As bridal shops go, Crystal Bride is great. The people make the experience very nice. Prices were about what we expected. Read more...
As bridal shops go, Crystal Bride is great. The people make the experience very nice. Prices were about what we expected. My daughter ended up with her dream dress, tailored perfectly to her and was very happy. That's all a mother needs to see to give this place a super review! Thanks to all at Crystal Bride for their friendly professionalism. Read less
Services Used: Dress & Attire
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Private User
Wedding:
7/6/2013
4.7/5.0
My bridal consultant, Heather, was the best! She knew exactly what would flatter my body type and style from our first appointment! Love Heather and The Crystal Bride!
My bridal consultant, Heather, was the best! She knew exactly what would flatter my body type and style from our first Read more...
My bridal consultant, Heather, was the best! She knew exactly what would flatter my body type and style from our first appointment! Love Heather and The Crystal Bride! Read less
Services Used: Dress & Attire
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Mary
Wedding:
6/11/2011
4.7/5.0
They were amazing!! So helpful with my dress, bridesmaids, mother of the groom. My dress was beautiful and it was exactly what I wanted. The experience of this shop is like no other! I would recommend to every bride! And the prices were very affordable.
They were amazing!! So helpful with my dress, bridesmaids, mother of the groom. My dress was beautiful and it was exactly Read more...
They were amazing!! So helpful with my dress, bridesmaids, mother of the groom. My dress was beautiful and it was exactly what I wanted. The experience of this shop is like no other! I would recommend to every bride! And the prices were very affordable. Read less
Services Used: Dress & Attire
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Robin
Wedding:
10/10/2009
4.7/5.0
bought my bridal gown here. The staff was very attentive and helpful. They provided details about the odering process and the benefits of being an authorized dealer for the gown designer. The owner of Crystal Bride went out of her way to ensure I received the attention I needed. Chante made sure the measurements she took were accurate and had them double checked. Crystal Bride has one of the largest selection of dresses to choose from, and it's the only store in the area that carrieD in store the dress of my dreams. Alterations took a few weeks, but they were made conservetly to ensure the dress fit perfectly. Alterations are not included in the gown pricess. They ensured my dress came in 3 months before the wedding day to allow plenty of time for alterations.
bought my bridal gown here. The staff was very attentive and helpful. They provided details about the odering process and Read more...
bought my bridal gown here. The staff was very attentive and helpful. They provided details about the odering process and the benefits of being an authorized dealer for the gown designer. The owner of Crystal Bride went out of her way to ensure I received the attention I needed. Chante made sure the measurements she took were accurate and had them double checked. Crystal Bride has one of the largest selection of dresses to choose from, and it's the only store in the area that carrieD in store the dress of my dreams. Alterations took a few weeks, but they were made conservetly to ensure the dress fit perfectly. Alterations are not included in the gown pricess. They ensured my dress came in 3 months before the wedding day to allow plenty of time for alterations. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.6/5.0
I purchased my wedding dress from The Crystal Bride. The boutique itself is so cute! The staff are very nice and work with you to design the perfect dress just for you! The did a wonderful job with mine! They were also very flexible in finding times for dress fittings with my busy work schedule.
I purchased my wedding dress from The Crystal Bride. The boutique itself is so cute! The staff are very nice and work with Read more...
I purchased my wedding dress from The Crystal Bride. The boutique itself is so cute! The staff are very nice and work with you to design the perfect dress just for you! The did a wonderful job with mine! They were also very flexible in finding times for dress fittings with my busy work schedule. Read less
Services Used: Dress & Attire
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Katie
Wedding:
10/13/2007
4.6/5.0
I tell everyone engaged women I meet to get their dress from The Crystal Bride. My mom and I went to 6 other stores and The Crystal Bride made had the best selection and the best customer service. The staff always made me feel very special every time I was there. We liked the store so much I got my tiara, vail, slip, bridesmaid dresses, bridal jewelry, bridesmaids gifts, and my mom got her dress there as well. Highly recommend!!!
I tell everyone engaged women I meet to get their dress from The Crystal Bride. My mom and I went to 6 other stores and Read more...
I tell everyone engaged women I meet to get their dress from The Crystal Bride. My mom and I went to 6 other stores and The Crystal Bride made had the best selection and the best customer service. The staff always made me feel very special every time I was there. We liked the store so much I got my tiara, vail, slip, bridesmaid dresses, bridal jewelry, bridesmaids gifts, and my mom got her dress there as well. Highly recommend!!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.5/5.0
Fairly certain I've seen them give every bride in there a bottle of champagne when they pick up their dress/at their very last fitting - they definitely didn't do that for me. The girl I was working with initially left before my dress came in so I had to bounce around from one sales lady to another - but they were all really friendly, really helpful, really accommodating, and really easy to work with. Would definitely use them again if I had it to do over again.
Fairly certain I've seen them give every bride in there a bottle of champagne when they pick up their dress/at their very Read more...
Fairly certain I've seen them give every bride in there a bottle of champagne when they pick up their dress/at their very last fitting - they definitely didn't do that for me. The girl I was working with initially left before my dress came in so I had to bounce around from one sales lady to another - but they were all really friendly, really helpful, really accommodating, and really easy to work with. Would definitely use them again if I had it to do over again. Read less
Services Used: Dress & Attire
The Crystal Bride responded with the following comments:

Thank you for your review! We do give a little bottle of champagne to our brides when they purchase their dress. We must have started this after you bought your gown. Please stop by The Crystal Bride, we would love to celebrate your wedding and your new name!
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jklardner2
Wedding:
9/6/2009
4.5/5.0
I had been looking for my wedding dress for MONTHS! I felt like I would never find anything to wear and had given up hope! My mom, sister and I randomly decided to try Crystal Bride,and ended up finding my perfect dress!

The dress was luxurious, the cost was very reasonable under $1500.00!
I had been looking for my wedding dress for MONTHS! I felt like I would never find anything to wear and had given up hope! Read more...
I had been looking for my wedding dress for MONTHS! I felt like I would never find anything to wear and had given up hope! My mom, sister and I randomly decided to try Crystal Bride,and ended up finding my perfect dress!

The dress was luxurious, the cost was very reasonable under $1500.00! Read less
Services Used: Dress & Attire
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Mrs Peak
Wedding:
10/2/2011
4.4/5.0
I bought my dress from the Crystal Bride. It was perfect, and met my specifications for my ideal bridal dress which only really included: not a long train, looked fantastic with a bird cage veil, lace-up back, and the boning went from my armpits to mid-thigh so I didn't need to buy a corset bra. I was a tight little package for $800 and felt like a million bucks! The only alterations I needed were to have the dress hemmed and bustled. The only issues I had with Crystal Bride were that a) the customer service was not consistent. I would have a different person assist me almost every time I was in there, and some of them were much nicer than others. b) 3 out of my 5 bridesmaids complained to me that they were treated poorly by the person they were assisted by when they went in to find their dresses. c) I had went to 2 other dress shops before settling on the dress I wanted at Crystal Bride, and the best customer service was at David's Bridal in Aurora, IL. Unfortunately, none of their dresses met my specifications, so I had to go for my dream dress.

I wasn't impressed with the customer service they provided there overall. There were 2 ladies there that were nice to work with, but other than that, unimpressed. The alterations lady is super nice and easy to work with. I did get my alterations done there because Crystal Bride is right by my house. I recommend the venue for the style and choice of dresses and even their jewelry is great! When I went in a couple days before my wedding to pick up my dress, I had it already paid for and ready to go, and the girl showed me how to hang the dress as soon as I brought it home, but then asked me if it was paid off. I was upset about that because she should've seen that in my file. I let it go, but just another thing that bothered me about the customer service.
I bought my dress from the Crystal Bride. It was perfect, and met my specifications for my ideal bridal dress which only Read more...
I bought my dress from the Crystal Bride. It was perfect, and met my specifications for my ideal bridal dress which only really included: not a long train, looked fantastic with a bird cage veil, lace-up back, and the boning went from my armpits to mid-thigh so I didn't need to buy a corset bra. I was a tight little package for $800 and felt like a million bucks! The only alterations I needed were to have the dress hemmed and bustled. The only issues I had with Crystal Bride were that a) the customer service was not consistent. I would have a different person assist me almost every time I was in there, and some of them were much nicer than others. b) 3 out of my 5 bridesmaids complained to me that they were treated poorly by the person they were assisted by when they went in to find their dresses. c) I had went to 2 other dress shops before settling on the dress I wanted at Crystal Bride, and the best customer service was at David's Bridal in Aurora, IL. Unfortunately, none of their dresses met my specifications, so I had to go for my dream dress.

I wasn't impressed with the customer service they provided there overall. There were 2 ladies there that were nice to work with, but other than that, unimpressed. The alterations lady is super nice and easy to work with. I did get my alterations done there because Crystal Bride is right by my house. I recommend the venue for the style and choice of dresses and even their jewelry is great! When I went in a couple days before my wedding to pick up my dress, I had it already paid for and ready to go, and the girl showed me how to hang the dress as soon as I brought it home, but then asked me if it was paid off. I was upset about that because she should've seen that in my file. I let it go, but just another thing that bothered me about the customer service. Read less
Services Used: Dress & Attire
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nikkik
Wedding:
8/31/2008
4.4/5.0
Buying my dress was a great experience and the owner of Crystal Bride made it that way. She was extremely flexible and came in early to make sure I had a chance to look through all of the dresses and find "the dress." After trying on SEVERAL (I had already tried on nearly 50 at other stores), I finally found my dress and was able to place the order later that week. She even made sure that we placed a rush order on my dress to be sure that I had it in plenty of time for my wedding, and didn't charge more than she had to pay for that, and doesn't charge for steaming prior to your wedding.

The one thing I will say, however, about the experience is that I wasn't as thrilled with their seamstress. I was charged $120 for the bustle (I didn't need any alterations), and it didn't really even work correctly. Granted, it was a bit more of a complicated bustle (waterfall with nearly 35 snaps), but after my first fitting she told me the next time I came back it would all be done and then she could check it for any little flaws and fix those before I picked it up before my wedding and I should be sure to bring a friend to the next fitting. Well, I brought a friend, and the dress was still all in pins!!! Plus, as I'm standing there and she's pinning more of the dress, she ripped the lace on the dress several times. My friend was shocked - and so was I! I would definitely recommend Crystal Bride for shopping, but I would suggest taking the dress to a different seamstress who is more professional!
Buying my dress was a great experience and the owner of Crystal Bride made it that way. She was extremely flexible and Read more...
Buying my dress was a great experience and the owner of Crystal Bride made it that way. She was extremely flexible and came in early to make sure I had a chance to look through all of the dresses and find "the dress." After trying on SEVERAL (I had already tried on nearly 50 at other stores), I finally found my dress and was able to place the order later that week. She even made sure that we placed a rush order on my dress to be sure that I had it in plenty of time for my wedding, and didn't charge more than she had to pay for that, and doesn't charge for steaming prior to your wedding.

The one thing I will say, however, about the experience is that I wasn't as thrilled with their seamstress. I was charged $120 for the bustle (I didn't need any alterations), and it didn't really even work correctly. Granted, it was a bit more of a complicated bustle (waterfall with nearly 35 snaps), but after my first fitting she told me the next time I came back it would all be done and then she could check it for any little flaws and fix those before I picked it up before my wedding and I should be sure to bring a friend to the next fitting. Well, I brought a friend, and the dress was still all in pins!!! Plus, as I'm standing there and she's pinning more of the dress, she ripped the lace on the dress several times. My friend was shocked - and so was I! I would definitely recommend Crystal Bride for shopping, but I would suggest taking the dress to a different seamstress who is more professional! Read less
Services Used: Dress & Attire
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Meghan
Wedding:
5/17/2008
4.4/5.0
Owner went above and beyond to help me with the purchase of my dress, shoes, veil and headpiece. She was very informative about each piece and helped me match each accessory together. The bridal shop can be busy at time so make an appointment.
Owner went above and beyond to help me with the purchase of my dress, shoes, veil and headpiece. She was very informative Read more...
Owner went above and beyond to help me with the purchase of my dress, shoes, veil and headpiece. She was very informative about each piece and helped me match each accessory together. The bridal shop can be busy at time so make an appointment. Read less
Services Used: Dress & Attire
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heather
Wedding:
3/29/2008
4.2/5.0
The service was great here, everyone was attentive and knew who i was and what i needed/wanted. great service & value
The service was great here, everyone was attentive and knew who i was and what i needed/wanted. great service & value
The service was great here, everyone was attentive and knew who i was and what i needed/wanted. great service & value Read less
Services Used: Dress & Attire
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Katie
Wedding:
11/28/2009
4.0/5.0
The Crystal Bride was great. I had some issues with the alterations but they continued to work on the dress until it was perfect (three days before the wedding). I gave her my budget and told her what I was looking for. She listened and pointed out the perfect dress.
The Crystal Bride was great. I had some issues with the alterations but they continued to work on the dress until it was Read more...
The Crystal Bride was great. I had some issues with the alterations but they continued to work on the dress until it was perfect (three days before the wedding). I gave her my budget and told her what I was looking for. She listened and pointed out the perfect dress. Read less
Services Used: Dress & Attire
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Danielle
Wedding:
9/17/2011
3.9/5.0
I loved my dress. Heather was very helpful during trying on dresses and the fitting. The overall experience of getting my dress was great. It can be difficult to get an appointment there because they are very busy and I feel they need to expand their hours to compensate. The biggest problem I had was with my bridesmaids dresses. They convinced almost all my girls to go up a size and as a result their dresses were HUGE. I mean, they looked like garbage bags before they got them altered. The couple of girls who were insistent about knowing their size and going against the recommended size turned out fine. Just keep that in mind if you are getting bridesmaid dresses there.
I loved my dress. Heather was very helpful during trying on dresses and the fitting. The overall experience of getting my Read more...
I loved my dress. Heather was very helpful during trying on dresses and the fitting. The overall experience of getting my dress was great. It can be difficult to get an appointment there because they are very busy and I feel they need to expand their hours to compensate. The biggest problem I had was with my bridesmaids dresses. They convinced almost all my girls to go up a size and as a result their dresses were HUGE. I mean, they looked like garbage bags before they got them altered. The couple of girls who were insistent about knowing their size and going against the recommended size turned out fine. Just keep that in mind if you are getting bridesmaid dresses there. Read less
Services Used: Dress & Attire
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tara
Wedding:
10/8/2011
3.8/5.0
My wedding dress shopping was a wonderful experience!! I had a very nice girl named Heather help me pick out a dress. She was perfect, she knew exactly what I was looking for and wouldn't settle until we found my perfect dress. My dress was perfect! They have a great selection and they had dresses for every price range. It took exactly 6 months for my dress to come in and it was beautiful! However, don't let them talk you into going up a size because they will try to. I took my bridesmaids there with an appt for bridesmaids dresses. It was very crowded in the store and there were not enough staff to help. We did find a dress that was beautiful. They did talk every girl into going up a size and then each girl had to get large alterations on their dresses because they were too big. The bridesmaids dresses were above average pricing but my girls were ok with it. I wanted to add straps to the dresses and they were unable to give me a price for how much it would cost because they hire outside for alterations. So I ordered a bunch more fabric for the dresses come to find out scarves came with the dresses so we used the scarves for the straps and had a bunch of extra fabric. We were not informed that scarves were coming with the dresses. Overall, the selection is wonderful but the service is lacking. You get a different person everytime you go in there. It is a very busy and crowded store that doesn't have enough people on staff. However, my wedding gown shopping was great and memorable thanks to Heather!
My wedding dress shopping was a wonderful experience!! I had a very nice girl named Heather help me pick out a dress. She Read more...
My wedding dress shopping was a wonderful experience!! I had a very nice girl named Heather help me pick out a dress. She was perfect, she knew exactly what I was looking for and wouldn't settle until we found my perfect dress. My dress was perfect! They have a great selection and they had dresses for every price range. It took exactly 6 months for my dress to come in and it was beautiful! However, don't let them talk you into going up a size because they will try to. I took my bridesmaids there with an appt for bridesmaids dresses. It was very crowded in the store and there were not enough staff to help. We did find a dress that was beautiful. They did talk every girl into going up a size and then each girl had to get large alterations on their dresses because they were too big. The bridesmaids dresses were above average pricing but my girls were ok with it. I wanted to add straps to the dresses and they were unable to give me a price for how much it would cost because they hire outside for alterations. So I ordered a bunch more fabric for the dresses come to find out scarves came with the dresses so we used the scarves for the straps and had a bunch of extra fabric. We were not informed that scarves were coming with the dresses. Overall, the selection is wonderful but the service is lacking. You get a different person everytime you go in there. It is a very busy and crowded store that doesn't have enough people on staff. However, my wedding gown shopping was great and memorable thanks to Heather! Read less
Services Used: Dress & Attire
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Liz
Wedding:
1/25/2014
3.7/5.0
My mom and I had a great experience finding a dress at Crystal bride. The consultant was knowledgeable, thoughtful, honest and did not rush us. I had been trying on dresses for about 45 minutes and still had not found a dress I wanted to purchase. We had quite a few "almosts" but I was still on the fence. I asked her if we needed to make another appointment so we didn't run over an hour and she said not to worry, she had plenty of time and was focused on us. She ended up pulling a dress that wasn't out of on the floor yet after listening to my reservations on 2 or 3 dresses I liked but didn't love. The dress she found was lovely and I ended up purchasing it that day. I took off a couple stars for the experiences I had at the fittings following the day I purchased the dress. I explained I was living out of state and felt like the woman scheduling my fittings was pressuring me into more fittings that was necessary. I did not plan to fly back home 4 times before the wedding for fittings, and she acted like I was being a little unreasonable. It was all for naught, however, because my dress was over 6 weeks late. I understand the shop doesn't always have control over this type of thing, but after all the drama over how many fittings I could attend it was sort of annoying that we had to push back one of these oh-so-important fittings because the dress was late and the shop acted like it wasn't a big deal. The first two fittings I had, we had to wait close to 10 minutes to get into a fitting room for my dress. The seamstress was good, although we thought the alterations charges were a little high. My dress was ready to go on schedule and steamed for the final fitting and again for the pick up day. All in a good experience. If a friend asked me about visiting this shop for a dress, I would recommend it to her, but I wouldn't suggest she limit herself to just this business.
My mom and I had a great experience finding a dress at Crystal bride. The consultant was knowledgeable, thoughtful, honest Read more...
My mom and I had a great experience finding a dress at Crystal bride. The consultant was knowledgeable, thoughtful, honest and did not rush us. I had been trying on dresses for about 45 minutes and still had not found a dress I wanted to purchase. We had quite a few "almosts" but I was still on the fence. I asked her if we needed to make another appointment so we didn't run over an hour and she said not to worry, she had plenty of time and was focused on us. She ended up pulling a dress that wasn't out of on the floor yet after listening to my reservations on 2 or 3 dresses I liked but didn't love. The dress she found was lovely and I ended up purchasing it that day. I took off a couple stars for the experiences I had at the fittings following the day I purchased the dress. I explained I was living out of state and felt like the woman scheduling my fittings was pressuring me into more fittings that was necessary. I did not plan to fly back home 4 times before the wedding for fittings, and she acted like I was being a little unreasonable. It was all for naught, however, because my dress was over 6 weeks late. I understand the shop doesn't always have control over this type of thing, but after all the drama over how many fittings I could attend it was sort of annoying that we had to push back one of these oh-so-important fittings because the dress was late and the shop acted like it wasn't a big deal. The first two fittings I had, we had to wait close to 10 minutes to get into a fitting room for my dress. The seamstress was good, although we thought the alterations charges were a little high. My dress was ready to go on schedule and steamed for the final fitting and again for the pick up day. All in a good experience. If a friend asked me about visiting this shop for a dress, I would recommend it to her, but I wouldn't suggest she limit herself to just this business. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
3.6/5.0
I found a dress I loved at a different shop, but went to the Crystal Bride just in case. They had the same dress I was looking at, and a few dresses I found online. They were very patient in allowing me to try on any dresses I liked, and helped me make my decision. I ended up going with the original dress, but they had it at a more reasonable price. I also wanted a few things altered and they said it could be done easily. My wedding planning was only 5 months, but they had a bigger dress already in stock that I was able to use for alterations. I did wish they had informed us before we bought the dress that alterations for a dress with as much lace and tulle would cost $400. I guess normal alterations are $300-$400. My mother and I did not know this beforehand, and would have taken that into consideration before buying a dress at the top of our budget. I went to a seamstress instead of getting alterations at the store, and they cost $180. I also ordered extra fabric and a belt for some of my changes. When I went to try on the dress the second time The Crystal Bride attendant and I decided the dress may not need those things. However, she said that there was no use for extra fabric at the shop (understandable) and no one would buy the belt and it would sit in the basement, so I still had to purchase both-which totaled $350. I highly doubt a sparkly belt that they already sell would sit in the basement instead of be bought by another bride. I ended up buying both and using them with the dress. I wish they were a bit more upfront with the costs of things at the beginning. It would have been helpful to know that there were so many additional costs and that if you decide to add things, it cannot be undone because no one else is going to buy a belt that they already sell.

Overall, I was extremely happy with my dress and happy that they were so helpful in getting me a dress I wanted in time for the wedding.
I found a dress I loved at a different shop, but went to the Crystal Bride just in case. They had the same dress I was Read more...
I found a dress I loved at a different shop, but went to the Crystal Bride just in case. They had the same dress I was looking at, and a few dresses I found online. They were very patient in allowing me to try on any dresses I liked, and helped me make my decision. I ended up going with the original dress, but they had it at a more reasonable price. I also wanted a few things altered and they said it could be done easily. My wedding planning was only 5 months, but they had a bigger dress already in stock that I was able to use for alterations. I did wish they had informed us before we bought the dress that alterations for a dress with as much lace and tulle would cost $400. I guess normal alterations are $300-$400. My mother and I did not know this beforehand, and would have taken that into consideration before buying a dress at the top of our budget. I went to a seamstress instead of getting alterations at the store, and they cost $180. I also ordered extra fabric and a belt for some of my changes. When I went to try on the dress the second time The Crystal Bride attendant and I decided the dress may not need those things. However, she said that there was no use for extra fabric at the shop (understandable) and no one would buy the belt and it would sit in the basement, so I still had to purchase both-which totaled $350. I highly doubt a sparkly belt that they already sell would sit in the basement instead of be bought by another bride. I ended up buying both and using them with the dress. I wish they were a bit more upfront with the costs of things at the beginning. It would have been helpful to know that there were so many additional costs and that if you decide to add things, it cannot be undone because no one else is going to buy a belt that they already sell.

Overall, I was extremely happy with my dress and happy that they were so helpful in getting me a dress I wanted in time for the wedding. Read less
Services Used: Dress & Attire
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Jonelle
Wedding:
6/29/2013
3.5/5.0
I bought my dress at the Crystal Bride. I was getting married in Geneva so I was part of the "Geneva Bride Network" which helped steer me to the Crystal Bride. I had also heard great things from people who bought their dresses from The Crystal Bride.
Prior to ending up at The Crystal Bride, I went to a hand full of other stores. I was never able to make a decision... mainly because most other bridal stores had such crazy strict no picture policies. So when I went to the Crystal Bride there was no pressure to make a decision at that very second. My sales person Chante encouraged me to take a picture, think about it for a little while and schedule another appointment to come back and focus on things I liked or didn't like about the dress. That really helped me and I ended up buying the dress that I tried on and couldn't decide on. Being able to go home, see a picture and come back made buying the dress no pressure.

I ended up having an issue with an accessory and The Crystal Bride went way out of their way to make me happy. In the end, that was all that mattered. I was happy with my dress on the day of my wedding and it was a fabulous quality gown and I am so happy that I chose the Crystal Bride to purchase my dress form.
I bought my dress at the Crystal Bride. I was getting married in Geneva so I was part of the "Geneva Bride Network" which Read more...
I bought my dress at the Crystal Bride. I was getting married in Geneva so I was part of the "Geneva Bride Network" which helped steer me to the Crystal Bride. I had also heard great things from people who bought their dresses from The Crystal Bride.
Prior to ending up at The Crystal Bride, I went to a hand full of other stores. I was never able to make a decision... mainly because most other bridal stores had such crazy strict no picture policies. So when I went to the Crystal Bride there was no pressure to make a decision at that very second. My sales person Chante encouraged me to take a picture, think about it for a little while and schedule another appointment to come back and focus on things I liked or didn't like about the dress. That really helped me and I ended up buying the dress that I tried on and couldn't decide on. Being able to go home, see a picture and come back made buying the dress no pressure.

I ended up having an issue with an accessory and The Crystal Bride went way out of their way to make me happy. In the end, that was all that mattered. I was happy with my dress on the day of my wedding and it was a fabulous quality gown and I am so happy that I chose the Crystal Bride to purchase my dress form. Read less
Services Used: Dress & Attire
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Natalie
Wedding:
4/18/2009
3.5/5.0
Great selection of dresses. Very nice dressing rooms. It is difficult to book Saturday appointments for fittings, etc which was a big inconvenience for me. Some of the employees seem as if they are sick of their jobs and not as willing to help with questions, problems, etc.. I really liked my dress but was not super impressed with their customer relations.
Great selection of dresses. Very nice dressing rooms. It is difficult to book Saturday appointments for fittings, etc Read more...
Great selection of dresses. Very nice dressing rooms. It is difficult to book Saturday appointments for fittings, etc which was a big inconvenience for me. Some of the employees seem as if they are sick of their jobs and not as willing to help with questions, problems, etc.. I really liked my dress but was not super impressed with their customer relations. Read less
Services Used: Dress & Attire
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Stephanie
Wedding:
9/10/2011
3.3/5.0
Store has beautiful dresses that range in prices the most expensive being around 2k. My original service when purchasing the dress was great Sara was very easy to work with and wasn't pressuring. But the alterations and customer service department lacked. My bridesmaids also purchased their dresses from this store and at the end of alterations both girls were not given their belts for the dress and long behold the day of the wedding one of the girls wasn't even altered so we had to safety pin it. Which isn't really a big deal but when you add up each girl had to keep going back because they were forgetting stuff it's not something you should have to deal with.
Store has beautiful dresses that range in prices the most expensive being around 2k. My original service when purchasing Read more...
Store has beautiful dresses that range in prices the most expensive being around 2k. My original service when purchasing the dress was great Sara was very easy to work with and wasn't pressuring. But the alterations and customer service department lacked. My bridesmaids also purchased their dresses from this store and at the end of alterations both girls were not given their belts for the dress and long behold the day of the wedding one of the girls wasn't even altered so we had to safety pin it. Which isn't really a big deal but when you add up each girl had to keep going back because they were forgetting stuff it's not something you should have to deal with. Read less
Services Used: Dress & Attire
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MRSFISH9211
Wedding:
9/2/2011
3.0/5.0
Although our initial encounters were wonderful and the sales floor staff was helpful and pleasant. I was not pleased with the final outcome as my dress was ordered in what I was told was "standard sizing practices" instead of the floor sample size that fit perfectly. I was also not told that alterations to my type of dress due to the fabric and detail work would prove to be very difficult. Furthermore, I was told and it was written on my order form description that my dress was ivory and champagne. Only after asking them to put a color sample and shoes of both ivory and champagne next to the actual dress was it realized, this was definitely not the colors. Thank goodness I had not yet purchased my veil or shoes and was able to take my dress elsewhere to do so and to get the necessary alterations. Again, the sales staff was great but, i would definitely suggest being overly informed BEFORE purchasing your dress.
Although our initial encounters were wonderful and the sales floor staff was helpful and pleasant. I was not pleased with Read more...
Although our initial encounters were wonderful and the sales floor staff was helpful and pleasant. I was not pleased with the final outcome as my dress was ordered in what I was told was "standard sizing practices" instead of the floor sample size that fit perfectly. I was also not told that alterations to my type of dress due to the fabric and detail work would prove to be very difficult. Furthermore, I was told and it was written on my order form description that my dress was ivory and champagne. Only after asking them to put a color sample and shoes of both ivory and champagne next to the actual dress was it realized, this was definitely not the colors. Thank goodness I had not yet purchased my veil or shoes and was able to take my dress elsewhere to do so and to get the necessary alterations. Again, the sales staff was great but, i would definitely suggest being overly informed BEFORE purchasing your dress. Read less
Services Used: Dress & Attire
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krodeen
Wedding:
4/19/2008
3.0/5.0
I loved the selection that they had and I felt very comfortable and was happy to purchase my dress there. My issue started with the alterations. The seamstress did a wonderful job the problem was not with her. My dress had a corset back, when I tried it on there was a flap of fabric, i was concerned that it would shift and then show my skin. I was told that it needed to be a smaller opening, meaning that I needed to lose weight in order to look "ok" in my dress. I could not believe that this was actually happening. I felt as if that was a concern then there would have been a much more tactful way to say that.
I loved the selection that they had and I felt very comfortable and was happy to purchase my dress there. My issue started Read more...
I loved the selection that they had and I felt very comfortable and was happy to purchase my dress there. My issue started with the alterations. The seamstress did a wonderful job the problem was not with her. My dress had a corset back, when I tried it on there was a flap of fabric, i was concerned that it would shift and then show my skin. I was told that it needed to be a smaller opening, meaning that I needed to lose weight in order to look "ok" in my dress. I could not believe that this was actually happening. I felt as if that was a concern then there would have been a much more tactful way to say that. Read less
Services Used: Dress & Attire, Jewelry
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Natalie
Wedding:
5/25/2013
2.6/5.0
I knew the wedding dress I wanted instantly. I did not require any help from my sales person. So my experience of not being helped added to the fact that when I was trying to schedule appts for my bridesmaid dresses (who were all flying in from out of town to get fitted) that even though I called a week or two in advance, I was told they didn’t have a sales person available to help me during the times we were available. I explained that I needed my girls to get in because this was one of the only times before the dress needed to be ordered that they would be home, I was asked if they could come another time. I explained they were from out of town again, I was told "how would you feel if the associate didn’t give you the undivided attention you deserve during your appt". I explained I wasn't even asking for an appointment, just if they could use a fitting room or even change in the bathroom if they were that busy. I was then told that the rooms were booked except one that they always keep open for walk ins. I asked if we could just walk in then. So frustrated, we just walked in only to find that almost all of the rooms were open and it was a ghost town. My Mom’s dress that she was going to wear to the wedding we were told that we would be contacted closer to the wedding date and time we needed to order so my Mom could submit her measurements. When we were ordering the bridesmaid dresses, I asked about my Mom's dress because I had not heard anything yet, only to find the dress was out of stock, and no one had been monitoring it. I had terrible service and now my Mom wasn't going to have a dress. From then on out we worked with different sales people and the owner and the service improved leaps and bounds. The owner hunted down my Mom's dress elsewhere for us. But the fact of the matter is, the majority of my experience with the Crystal Bride was terrible, would not recommend it. One less headache for the bride to be.
I knew the wedding dress I wanted instantly. I did not require any help from my sales person. So my experience of not Read more...
I knew the wedding dress I wanted instantly. I did not require any help from my sales person. So my experience of not being helped added to the fact that when I was trying to schedule appts for my bridesmaid dresses (who were all flying in from out of town to get fitted) that even though I called a week or two in advance, I was told they didn’t have a sales person available to help me during the times we were available. I explained that I needed my girls to get in because this was one of the only times before the dress needed to be ordered that they would be home, I was asked if they could come another time. I explained they were from out of town again, I was told "how would you feel if the associate didn’t give you the undivided attention you deserve during your appt". I explained I wasn't even asking for an appointment, just if they could use a fitting room or even change in the bathroom if they were that busy. I was then told that the rooms were booked except one that they always keep open for walk ins. I asked if we could just walk in then. So frustrated, we just walked in only to find that almost all of the rooms were open and it was a ghost town. My Mom’s dress that she was going to wear to the wedding we were told that we would be contacted closer to the wedding date and time we needed to order so my Mom could submit her measurements. When we were ordering the bridesmaid dresses, I asked about my Mom's dress because I had not heard anything yet, only to find the dress was out of stock, and no one had been monitoring it. I had terrible service and now my Mom wasn't going to have a dress. From then on out we worked with different sales people and the owner and the service improved leaps and bounds. The owner hunted down my Mom's dress elsewhere for us. But the fact of the matter is, the majority of my experience with the Crystal Bride was terrible, would not recommend it. One less headache for the bride to be. Read less
Services Used: Dress & Attire

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