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The Custom Wedding Shop

Brookfield , MA
CONTACT US
CONTACT US

LOCATION

40 West Main Street
Brookfield, MA 01506 US (map)

PHONE

508-637-1725

WEBSITE

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ABOUT US

The milestones of our lives are marked by memories of the ceremonies we share with family and friends. Weddings, baptisms, bar mitzvahs and anniversaries bring us together to celebrate... Read more
The milestones of our lives are marked by memories of the ceremonies we share with family and friends. Weddings, baptisms, bar mitzvahs and anniversaries bring us together to celebrate our loves and lives.

The Custom Wedding Shop is dedicated to providing personalized, custom-made items for all of the ceremonies of your life. No need to hunt through a myriad of web sites and stores, we strive to provide everything needed to create a truly unique event. If you don’t see a specific item at our store, please Contact Us and we will try to accommodate you. Read less
Favors & Gifts

PHOTOS

130x130 sq 1288896653945 unitybutterfly4big
130x130 sq 1288895511711 bereavementcross
130x130 sq 1288895645680 christmascandle
130x130 sq 1288895690508 christmascandles
130x130 sq 1288895713039 claddaghset
130x130 sq 1288895734289 nauticalset
130x130 sq 1288895754758 crystalmonogramset
130x130 sq 1288895772055 flutes
130x130 sq 1288895814555 caketopper
130x130 sq 1288895836258 ribbons
130x130 sq 1288895888383 storefront
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130x130 sq 1288896615039 rockscladdaghbig
130x130 sq 1288896742851 1305thumb
130x130 sq 1288896819992 s1474psmall
130x130 sq 1288896858539 fd1003lgsmall
130x130 sq 1288897274305 flutecgdsplitheart
130x130 sq 1288897348805 holderclad3s
130x130 sq 1288897377180 celticheartrspwithenv

INFO FOR FAVORS & GIFTS

Do you offer a catalog of products or custom products?
Catalog Products, Custom Products
Do you handle design, printing, and assembly?
Assembly, Design, Printing

REVIEWS

0.6
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0.6/5.0
0.4/5.0
0.5/5.0
0.9/5.0
0.4/5.0
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Kayla
Wedding:
12/12/2012
0.0/5.0
I am so absolutely in rage over my experience with this company. I ordered a customized sand ceremony set with silver sand at the end of september. My total came to $90.50. After a week or two of not getting it, i started trying to track it. Finally after a month of nothing i called the company- the line was disconnected. I tried to email them- no response. Their website is also down. My fiancè and i are on a tight budget so this is so disturbing. I feel horrible because our wedding is in 3 weeks and i have to spend more money to buy a new sand set. Whoever decided to do this to all these brides is a piece of shit. So fuck you.
I am so absolutely in rage over my experience with this company. I ordered a customized sand ceremony set with silver sand Read more...
I am so absolutely in rage over my experience with this company. I ordered a customized sand ceremony set with silver sand at the end of september. My total came to $90.50. After a week or two of not getting it, i started trying to track it. Finally after a month of nothing i called the company- the line was disconnected. I tried to email them- no response. Their website is also down. My fiancè and i are on a tight budget so this is so disturbing. I feel horrible because our wedding is in 3 weeks and i have to spend more money to buy a new sand set. Whoever decided to do this to all these brides is a piece of shit. So fuck you. Read less
Services Used: Favors & Gifts
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Dana
Wedding:
12/8/2012
0.0/5.0
I placed an order on 10/15/12. My debit card was charged on 10/16/12. There has been no communication from the company other than the standard reply e-mail. I ordered a unity candle w/holder, 2 memorial candles and champagne flutes. My wedding is on 12/8/12 and I expected to have my order by now, or at least some type of response from them. It appears that the website I placed my order through (celticcandle.com) is now down and they 800 number listed has been disabled. It's really a shame since they seemed to be a pretty good company up until recently. Brides shouldn't have to worry about being ripped off by vendors in the days leading up to their wedding. I ordered from them because they were the only company where I found products that I really liked. I hope that they do the right thing and either refund my money or fulfill the order before my wedding.
I placed an order on 10/15/12. My debit card was charged on 10/16/12. There has been no communication from the company Read more...
I placed an order on 10/15/12. My debit card was charged on 10/16/12. There has been no communication from the company other than the standard reply e-mail. I ordered a unity candle w/holder, 2 memorial candles and champagne flutes. My wedding is on 12/8/12 and I expected to have my order by now, or at least some type of response from them. It appears that the website I placed my order through (celticcandle.com) is now down and they 800 number listed has been disabled. It's really a shame since they seemed to be a pretty good company up until recently. Brides shouldn't have to worry about being ripped off by vendors in the days leading up to their wedding. I ordered from them because they were the only company where I found products that I really liked. I hope that they do the right thing and either refund my money or fulfill the order before my wedding. Read less
Services Used: Favors & Gifts
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Lauren Kutyn
Wedding:
11/17/2012
0.0/5.0
This company is the WORST!! DO NOT order from them ever! I placed on order on 10/3/12 for a memory candle for my fiance's deceased mother for our wedding. Although I was told my order would be received within 5 business days, 2 weeks after I placed the order I contacted them to inquire about the status of my order. I was told my order would ship last Friday, October 19th with 2-day delivery. It is now almost a week later, and I do not have my order. I have made numerous phone calls and sent many emails, with NO RESPONSE whatsoever! They shold be ashamed of themselves for taking advantage of what is supposed to be the happiest day in someone's life! Needless to say, I am filing a dispute with my bank to get my money back. I will also be contacting the BBB regarding this company, as well as writing a review on every possible site so no other bride will have to go through this aggravation.
This company is the WORST!! DO NOT order from them ever! I placed on order on 10/3/12 for a memory candle for my fiance's Read more...
This company is the WORST!! DO NOT order from them ever! I placed on order on 10/3/12 for a memory candle for my fiance's deceased mother for our wedding. Although I was told my order would be received within 5 business days, 2 weeks after I placed the order I contacted them to inquire about the status of my order. I was told my order would ship last Friday, October 19th with 2-day delivery. It is now almost a week later, and I do not have my order. I have made numerous phone calls and sent many emails, with NO RESPONSE whatsoever! They shold be ashamed of themselves for taking advantage of what is supposed to be the happiest day in someone's life! Needless to say, I am filing a dispute with my bank to get my money back. I will also be contacting the BBB regarding this company, as well as writing a review on every possible site so no other bride will have to go through this aggravation. Read less
Services Used: Favors & Gifts
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Anonymous
Wedding:
2+ years ago
0.0/5.0
Do NOT order from this company!!! I ordered a custom sand ceremony set on August 26th for my wedding in Jamaica in November. I placed notes on the order that I would need the set by October 27th. As October approached, I got nervous since I wasn't hearing anything from the company. I emailed them-no response. I called-no response. I tried online chat-disabled. I waited until the first week of November and when it clear that the set was not going to come on time I had to order another one from a different company (weddingoutlet.com=I highly recommend them!!). I had to pay an extra $50 for the rush order and next day shipping! Much to my dismay, we arrived home from Jamaica to find the sand ceremony set on our doorstep (Sounds like I was lucky to have received it after reading these reviews!) I have left numerous messages (phone number disconnected) and emails regarding a refund and of course, no one has gotten back to me. I am disputing the charge with my bank currently and have filed a complaint with the BBB.
Do NOT order from this company!!! I ordered a custom sand ceremony set on August 26th for my wedding in Jamaica in Read more...
Do NOT order from this company!!! I ordered a custom sand ceremony set on August 26th for my wedding in Jamaica in November. I placed notes on the order that I would need the set by October 27th. As October approached, I got nervous since I wasn't hearing anything from the company. I emailed them-no response. I called-no response. I tried online chat-disabled. I waited until the first week of November and when it clear that the set was not going to come on time I had to order another one from a different company (weddingoutlet.com=I highly recommend them!!). I had to pay an extra $50 for the rush order and next day shipping! Much to my dismay, we arrived home from Jamaica to find the sand ceremony set on our doorstep (Sounds like I was lucky to have received it after reading these reviews!) I have left numerous messages (phone number disconnected) and emails regarding a refund and of course, no one has gotten back to me. I am disputing the charge with my bank currently and have filed a complaint with the BBB. Read less
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Anonymous
Wedding:
2+ years ago
0.0/5.0
Screw This company!!! I ordered my product 3-4 weeks prior to my wedding, contacted them when I did not hear ANYTHING after the alloted time frame, got no connection on phone, emailed them, got a damn response saying they would call me within 24 hours by email, NOTHING. They charged my card the day after I purchased the item. NEVER GOT my order for my wedding on Nov 10th, 2012 along with the numerous brides below and had to go buy a DAMN unity set the day of my wedding. Like the other bride said FUCK YOU!! Lost my money and didn't have the set I wanted. DO NOT ORDER FROM THIS COMPANY, THEY ARE OUT OF BUSINESS AND TAKING PEOPLES MONEY!!!! AND NOT GIVING REFUNDS!!!
Screw This company!!! I ordered my product 3-4 weeks prior to my wedding, contacted them when I did not hear ANYTHING Read more...
Screw This company!!! I ordered my product 3-4 weeks prior to my wedding, contacted them when I did not hear ANYTHING after the alloted time frame, got no connection on phone, emailed them, got a damn response saying they would call me within 24 hours by email, NOTHING. They charged my card the day after I purchased the item. NEVER GOT my order for my wedding on Nov 10th, 2012 along with the numerous brides below and had to go buy a DAMN unity set the day of my wedding. Like the other bride said FUCK YOU!! Lost my money and didn't have the set I wanted. DO NOT ORDER FROM THIS COMPANY, THEY ARE OUT OF BUSINESS AND TAKING PEOPLES MONEY!!!! AND NOT GIVING REFUNDS!!! Read less
Services Used: Favors & Gifts
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Anonymous
Wedding:
2+ years ago
0.0/5.0
I placed an order with them back on August 19th, and made sure that they knew i needed my items by October 1st. I was emailed beginning of September to tell me the bridesmaids gifts were out of stock, but that the personalized Sand Ceremony kit and everything else would ship by September 25th. We are now at October 3rd, and i have emailed them 4 times a day since last Friday, and my fiance and I have called on average 25 times a day only to get voicemail. I am so upset, because now I have to rush order from another company for the sand kit, and will be filing a dispute with my bank regarding this company and will be filing a report with the BBB. DO NOT ORDER FROM THEM~
I placed an order with them back on August 19th, and made sure that they knew i needed my items by October 1st. I was Read more...
I placed an order with them back on August 19th, and made sure that they knew i needed my items by October 1st. I was emailed beginning of September to tell me the bridesmaids gifts were out of stock, but that the personalized Sand Ceremony kit and everything else would ship by September 25th. We are now at October 3rd, and i have emailed them 4 times a day since last Friday, and my fiance and I have called on average 25 times a day only to get voicemail. I am so upset, because now I have to rush order from another company for the sand kit, and will be filing a dispute with my bank regarding this company and will be filing a report with the BBB. DO NOT ORDER FROM THEM~ Read less
Services Used: Favors & Gifts
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
0.0/5.0
omg...I can not believe that a company would do this to brides. Do not order from this company. They will take your money, and you will not see your shipment @ all. I sent several emails, and always got there automated response. After several days of no response (except the automated), I started calling only to get a recording saying they were unavailable and to leave a message. Call after call after call no answer and no return call. Soon when trying to call the message was updated advising that they were having phone issues. Phone isses my @$$, this company is 'FAKE'. DO NOT ORDER>>>YOU WILL REGRET IT! Thanks to my aswesome bank they refunded me my money, and hopefully they will get there money back from these jerks!
omg...I can not believe that a company would do this to brides. Do not order from this company. They will take your money, Read more...
omg...I can not believe that a company would do this to brides. Do not order from this company. They will take your money, and you will not see your shipment @ all. I sent several emails, and always got there automated response. After several days of no response (except the automated), I started calling only to get a recording saying they were unavailable and to leave a message. Call after call after call no answer and no return call. Soon when trying to call the message was updated advising that they were having phone issues. Phone isses my @$$, this company is 'FAKE'. DO NOT ORDER>>>YOU WILL REGRET IT! Thanks to my aswesome bank they refunded me my money, and hopefully they will get there money back from these jerks! Read less
Services Used: Favors & Gifts
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
0.0/5.0
Scammers. I have filed a complain against both Seeton Company LLC and The Custom Wedding Shop. They have done the same thing to me as all of these other poor brides. I ordered my personalized cake server and knife set on September 24. When I followed up on 10/17, they immediately replied back stating that they were sorry for the delay and that it would be sent Friday 2nd day mail. I waited until Monday, nothing. Followed up Tuesday with no response. Followed up Friday, no response. Finally called and SHOCKER.... voicemail. I went and read the reviews on the company and low and behold, they have done this time and time again. When I went to file a complaint with the BBB, even more amazing... I wasn't the first one! DO NOT UNDER ANY CIRCUMSTANCES ORDER FROM THEM. I am now 5 days out from my wedding, with no personalized cake server and knife set. So irritating that they would target brides who are so excited for all things wedding and then THIS happens. You've been warned.
Scammers. I have filed a complain against both Seeton Company LLC and The Custom Wedding Shop. They have done the same Read more...
Scammers. I have filed a complain against both Seeton Company LLC and The Custom Wedding Shop. They have done the same thing to me as all of these other poor brides. I ordered my personalized cake server and knife set on September 24. When I followed up on 10/17, they immediately replied back stating that they were sorry for the delay and that it would be sent Friday 2nd day mail. I waited until Monday, nothing. Followed up Tuesday with no response. Followed up Friday, no response. Finally called and SHOCKER.... voicemail. I went and read the reviews on the company and low and behold, they have done this time and time again. When I went to file a complaint with the BBB, even more amazing... I wasn't the first one! DO NOT UNDER ANY CIRCUMSTANCES ORDER FROM THEM. I am now 5 days out from my wedding, with no personalized cake server and knife set. So irritating that they would target brides who are so excited for all things wedding and then THIS happens. You've been warned. Read less
Services Used: Favors & Gifts
Default vendor profile pic
Renee
Wedding:
11/2/2012
0.0/5.0
2 days before my wedding with no cake knive or toasting flutes....i hate this company for having me run around during my wedding week in search of thesr products...thank goodness for honest companys like Macy's and David's bridal..

.This company is a joke BS and will disapoint....STAY AWAY
2 days before my wedding with no cake knive or toasting flutes....i hate this company for having me run around during my Read more...
2 days before my wedding with no cake knive or toasting flutes....i hate this company for having me run around during my wedding week in search of thesr products...thank goodness for honest companys like Macy's and David's bridal..

.This company is a joke BS and will disapoint....STAY AWAY Read less
Services Used: Favors & Gifts
Default vendor profile pic
Anonymous
Wedding:
10/28/2012
0.0/5.0
This company is horrible. I ordered an engraved sand ceremony set and was promised I'd have my order by the date I requested which was October 18th. I received my order on October 20th incomplete. I had ordered extra side vases because my husband and I have 3 children between us. I couldn't use the sand ceremony kit as is b/c I was missing 2 of the 3 vases for our children. I called and emailed the company as soon as I received the package and didn't receive any response. I had to run out last minute to try and find a replacement and was lucky enough to find one on such short notice but it was an extra stress and inconvience I did not need. I'm in the process of disputing the charge with my credit card company. This is the absolute worst company. BRIDES BEWARE, DO NOT ORDER ANYTHING FROM THIS COMAPANY!!
This company is horrible. I ordered an engraved sand ceremony set and was promised I'd have my order by the date I Read more...
This company is horrible. I ordered an engraved sand ceremony set and was promised I'd have my order by the date I requested which was October 18th. I received my order on October 20th incomplete. I had ordered extra side vases because my husband and I have 3 children between us. I couldn't use the sand ceremony kit as is b/c I was missing 2 of the 3 vases for our children. I called and emailed the company as soon as I received the package and didn't receive any response. I had to run out last minute to try and find a replacement and was lucky enough to find one on such short notice but it was an extra stress and inconvience I did not need. I'm in the process of disputing the charge with my credit card company. This is the absolute worst company. BRIDES BEWARE, DO NOT ORDER ANYTHING FROM THIS COMAPANY!! Read less
Services Used: Unique Services

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40 West Main Street, Brookfield, MA 01506 See On Map
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