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The Elegant Touch

Cedarburg , WI
CONTACT US
CONTACT US

LOCATION

Cedarburg, WI 53012 US (map)

WEBSITE

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Rentals & Photobooths

INFO FOR RENTALS & PHOTOBOOTHS

What items are available for rental?
Aisle Markers, Aisle Runners, Altar / Arch Arrangements, Chair Covers, Chairs, Chocolate Fountain, Decor, Lights, Linens
Do you offer delivery, setup, and breakdown services?
Breakdown, Delivery, Setup

REVIEWS

4.0
out of 5.0
4.2/5.0
4.0/5.0
3.7/5.0
4.2/5.0
3.8/5.0
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Eileen
Wedding:
11/8/2014
1.0/5.0
1st meeting w/ Karen & MOB went well, just talked about chair covers, table runners and cupcake table. Kept pushing for the bride to be, to be there, knowing of the brides limited availability. Deposit made.

Finally there was a meeting with all three of us and the up-selling began. I get it. That's what selling is, however the length of time it took to respond to me and the changes in verbally quoted items to what was actually on the emailed estimate/invoice was concerning and decided to go with only the 1st and only 3 items listed on the signed contract. (We were even considering all of the add-ons but the $$ kept changing).

I contacted Karen again to try and visualize what we needed to complete the cupcake table look. She said risers and a tablecloth (not in the original invoice but I would have paid for rental items needed to complete the look) but that was not something she was in charge of since she wasn't doing any of the other important tables and that one was up to me. I found it odd that in the original meeting the risers and tablecloth wouldn't have been included but I understand it goes by "pieces".

Via email, I asked the vendor if she wanted out of the contract as it seemed she did not appear to be interested in providing her services for us on 11/8. That was on 10/2. No response until I sent another email on 10/7 (next payment would be due to her on 10/8) stating that I believe by the lack of your response your company would no longer like to provide their services for us and asked how and when refund would be processed. On 10/7 after that days email from me Karen did apologize for not getting back to me sooner etc...

To be honest the loss of deposit stung a quite a bit but finding a vendor that was awesome to work with, especially at the 1 month out mark, gave me peace of mind at a much needed time.

I am sure The Elegant Touch will do a beautiful job if you decide to go all out and don't mind lack of communication for days.
1st meeting w/ Karen & MOB went well, just talked about chair covers, table runners and cupcake table. Kept pushing for Read more...
1st meeting w/ Karen & MOB went well, just talked about chair covers, table runners and cupcake table. Kept pushing for the bride to be, to be there, knowing of the brides limited availability. Deposit made.

Finally there was a meeting with all three of us and the up-selling began. I get it. That's what selling is, however the length of time it took to respond to me and the changes in verbally quoted items to what was actually on the emailed estimate/invoice was concerning and decided to go with only the 1st and only 3 items listed on the signed contract. (We were even considering all of the add-ons but the $$ kept changing).

I contacted Karen again to try and visualize what we needed to complete the cupcake table look. She said risers and a tablecloth (not in the original invoice but I would have paid for rental items needed to complete the look) but that was not something she was in charge of since she wasn't doing any of the other important tables and that one was up to me. I found it odd that in the original meeting the risers and tablecloth wouldn't have been included but I understand it goes by "pieces".

Via email, I asked the vendor if she wanted out of the contract as it seemed she did not appear to be interested in providing her services for us on 11/8. That was on 10/2. No response until I sent another email on 10/7 (next payment would be due to her on 10/8) stating that I believe by the lack of your response your company would no longer like to provide their services for us and asked how and when refund would be processed. On 10/7 after that days email from me Karen did apologize for not getting back to me sooner etc...

To be honest the loss of deposit stung a quite a bit but finding a vendor that was awesome to work with, especially at the 1 month out mark, gave me peace of mind at a much needed time.

I am sure The Elegant Touch will do a beautiful job if you decide to go all out and don't mind lack of communication for days. Read less
Services Used: Lighting & Decor
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Talisa
Wedding:
10/4/2014
5.0/5.0
wonderful! blew my expectations away! wonderful to work with, very prompt in responding to many questions or concerns
wonderful! blew my expectations away! wonderful to work with, very prompt in responding to many questions or concerns
wonderful! blew my expectations away! wonderful to work with, very prompt in responding to many questions or concerns Read less
Services Used: Rentals & Photobooths
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Julie
Wedding:
12/31/2013
5.0/5.0
I rented chair covers, table clothes and napkins from The Elegant Touch. Everything was perfect! They also did my flowers. It was so cold outside, but they protected all the flowers and they all looked GREAT! Would highly recommend
I rented chair covers, table clothes and napkins from The Elegant Touch. Everything was perfect! They also did my flowers. Read more...
I rented chair covers, table clothes and napkins from The Elegant Touch. Everything was perfect! They also did my flowers. It was so cold outside, but they protected all the flowers and they all looked GREAT! Would highly recommend Read less
Services Used: Flowers, Lighting & Decor
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Sara
Wedding:
10/26/2013
4.2/5.0
We used Karen to help plan our wedding last year and she truly did an amazing job. Everything looked absolutely beautiful, more perfect than we could have ever imagined. She helped us with flowers, centerpieces, chairs, table linens and settings. Her team arrived early and had everything set up on time- no mistakes were made. I would highly recommend her to anyone!
We used Karen to help plan our wedding last year and she truly did an amazing job. Everything looked absolutely beautiful, Read more...
We used Karen to help plan our wedding last year and she truly did an amazing job. Everything looked absolutely beautiful, more perfect than we could have ever imagined. She helped us with flowers, centerpieces, chairs, table linens and settings. Her team arrived early and had everything set up on time- no mistakes were made. I would highly recommend her to anyone! Read less
Services Used: Flowers, Invitations, Wedding Planning, Wedding Venue
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Kendall
Wedding:
9/28/2013
5.0/5.0
I am a venue Wedding Manager. I highly recommend Karen and her team for all wedding decor needs. She consistently goes above and beyond for our clients. Her product is of the highest quality and her service levels exceed my expectations everytime we get a chance to work together. She has many times come through for us when last minute or unexpected needs have arisen. By far an industry stand out!!!
I am a venue Wedding Manager. I highly recommend Karen and her team for all wedding decor needs. She consistently goes Read more...
I am a venue Wedding Manager. I highly recommend Karen and her team for all wedding decor needs. She consistently goes above and beyond for our clients. Her product is of the highest quality and her service levels exceed my expectations everytime we get a chance to work together. She has many times come through for us when last minute or unexpected needs have arisen. By far an industry stand out!!! Read less
Services Used: Rentals & Photobooths
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Sarah
Wedding:
8/24/2013
3.6/5.0
Karen from the elegant touch is one of the more reasonably priced vendors in the area for chair covers, ties and table runners. Everything looked amazing. She does try to up sell you on other amenities so if you are on a budget, make sure you go to the meeting prepared to say no! We ended up purchasing a few extras we did anticipate originally but were very happy with the end result (even if it meant spending a few extra bucks!).
Karen from the elegant touch is one of the more reasonably priced vendors in the area for chair covers, ties and table Read more...
Karen from the elegant touch is one of the more reasonably priced vendors in the area for chair covers, ties and table runners. Everything looked amazing. She does try to up sell you on other amenities so if you are on a budget, make sure you go to the meeting prepared to say no! We ended up purchasing a few extras we did anticipate originally but were very happy with the end result (even if it meant spending a few extra bucks!). Read less
Services Used: Rentals & Photobooths
Default vendor profile pic
Stacie
Wedding:
6/2/2012
5.0/5.0
I had originally booked my chair covers through a different company, who bailed on me about a week before my wedding. She claimed she didn't have white chair covers of me. Who doen't have white? It all seemed a little off. Karen rescued me at the last minute. She was wonderful to work with and even contacted the other company to transfer money I had already paid. The room looked beautful with my white chair covers and purple sashes. Thanks Karen!
I had originally booked my chair covers through a different company, who bailed on me about a week before my wedding. She Read more...
I had originally booked my chair covers through a different company, who bailed on me about a week before my wedding. She claimed she didn't have white chair covers of me. Who doen't have white? It all seemed a little off. Karen rescued me at the last minute. She was wonderful to work with and even contacted the other company to transfer money I had already paid. The room looked beautful with my white chair covers and purple sashes. Thanks Karen! Read less
Services Used: Rentals & Photobooths
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Batgirl
Wedding:
12/31/2011
4.9/5.0
Karen has always responded to our emails in a timely manner. Everything was set up wonderfully and looked exactly the way I had envisioned. It was beautiful! We could not have been happier!
Karen has always responded to our emails in a timely manner. Everything was set up wonderfully and looked exactly the way Read more...
Karen has always responded to our emails in a timely manner. Everything was set up wonderfully and looked exactly the way I had envisioned. It was beautiful! We could not have been happier! Read less
Services Used: Rentals & Photobooths
Default vendor profile pic
swimfreak87
Wedding:
12/13/2011
5.0/5.0
I hired Karen to do my Gift Favors, Flowers, Invitations, Chair covers, Sashes, Cordinating, Centerpieces, and more! When I met with her, she showed me multiple times what my wedding would look like. Once we even met as a final time at my hall. I don't see many vendors do that anymore. She was always in contact with me and gave me very helpful tips! Without her I don't know how I could have completed my wedding!! The day of my wedding she came bright and early to give me lunch, help me get my wedding dress on, and deliver my boquets. I almost fell over crying, that's how BEAUTIFUL it looked!!!! After the Ceremony, she carried all the items she put at my church to my hall! When my Limo arrived at the Venue I walked in and the Centerpieces glowed like shining stars in the sky. IT WAS GORGEOUS!! The chair covers were tucked in- just liked they showed me at my meetings, my sash tie was exactly what I wanted it to be, and my favors were set up just how I wanted it to be!!! Without Karen I wouldn't have had any of that!! If I chose to get re-married would still and always go with The Elegant Touch!!!! I would recomend her to anyone I knew that was getting married and I know that they would have the PERFCT wedding just like I did!! GO WITH THE ELEGANT TOUCH!!!!!!
I hired Karen to do my Gift Favors, Flowers, Invitations, Chair covers, Sashes, Cordinating, Centerpieces, and more! When Read more...
I hired Karen to do my Gift Favors, Flowers, Invitations, Chair covers, Sashes, Cordinating, Centerpieces, and more! When I met with her, she showed me multiple times what my wedding would look like. Once we even met as a final time at my hall. I don't see many vendors do that anymore. She was always in contact with me and gave me very helpful tips! Without her I don't know how I could have completed my wedding!! The day of my wedding she came bright and early to give me lunch, help me get my wedding dress on, and deliver my boquets. I almost fell over crying, that's how BEAUTIFUL it looked!!!! After the Ceremony, she carried all the items she put at my church to my hall! When my Limo arrived at the Venue I walked in and the Centerpieces glowed like shining stars in the sky. IT WAS GORGEOUS!! The chair covers were tucked in- just liked they showed me at my meetings, my sash tie was exactly what I wanted it to be, and my favors were set up just how I wanted it to be!!! Without Karen I wouldn't have had any of that!! If I chose to get re-married would still and always go with The Elegant Touch!!!! I would recomend her to anyone I knew that was getting married and I know that they would have the PERFCT wedding just like I did!! GO WITH THE ELEGANT TOUCH!!!!!! Read less
Services Used: Favors & Gifts, Flowers, Invitations, Wedding Planning, Rentals & Photobooths
Default vendor profile pic
Jennifer
Wedding:
7/16/2011
3.8/5.0
We only rented chiavari chairs from Karen, and it all turned out ok. We met with her husband for our first meeting and then all our communication was by email. Our initial reservation was for 100 chairs, then we upped it to 140, then gave the final count at 130. She always sent me an updated invoice to reflect the new number and it was always correct. On Saturday morning she showed up on time and the chairs looked lovely when they were all set up.
We only rented chiavari chairs from Karen, and it all turned out ok. We met with her husband for our first meeting and Read more...
We only rented chiavari chairs from Karen, and it all turned out ok. We met with her husband for our first meeting and then all our communication was by email. Our initial reservation was for 100 chairs, then we upped it to 140, then gave the final count at 130. She always sent me an updated invoice to reflect the new number and it was always correct. On Saturday morning she showed up on time and the chairs looked lovely when they were all set up. Read less
Services Used: Rentals & Photobooths

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Cedarburg, WI 53012 See On Map
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