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The Fleur de Lis florist

LOCATION

US
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Flowers

REVIEWS

3.7
out of 5.0
4.1/5.0
3.5/5.0
3.5/5.0
3.6/5.0
3.8/5.0
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Anonymous
Wedding:
2+ years ago
0.6/5.0
When I first met the owner he sold me on his charisma and all the pictures of his previous work. To be sure that I would get the type of centerpieces I paid for and that we agreed on during the initial meeting, I paid him for a mock-up of my centerpiece and I gave him a specific picture of what I wanted for my wedding bouquet. When I picked up my mock-up on the day of my bridal shower, I was very pleased with his work. However, what arrived on my wedding day was a poor quality version of the mock-up centerpiece and a poor quality version of everything else; including my bouquet (which looked nothing like the picture I provided). I was extremely dissatisfied with the floral arrangements provided, so I contacted him the day after my wedding to ask for some of my money back. The quality I paid for just wasn't provided. He instantly began insulting me and saying that I should not have had a wedding if I couldn't afford one! I was shocked that he was insulting me in such a way since I paid him in full several months before my wedding date. Additionally to add insult to injury, he promised me during the wedding planning stage that if I paid in advance (which I did), that I would receive 20% extra flowers as part of my order. Not only did I not get 20% more in flowers, I didn't even get the flowers I paid for. I was shocked that someone who failed to provide the quality agreed upon would then berate, insult and slander me. Overall it was a terrible experience.
When I first met the owner he sold me on his charisma and all the pictures of his previous work. To be sure that I would Read more...
When I first met the owner he sold me on his charisma and all the pictures of his previous work. To be sure that I would get the type of centerpieces I paid for and that we agreed on during the initial meeting, I paid him for a mock-up of my centerpiece and I gave him a specific picture of what I wanted for my wedding bouquet. When I picked up my mock-up on the day of my bridal shower, I was very pleased with his work. However, what arrived on my wedding day was a poor quality version of the mock-up centerpiece and a poor quality version of everything else; including my bouquet (which looked nothing like the picture I provided). I was extremely dissatisfied with the floral arrangements provided, so I contacted him the day after my wedding to ask for some of my money back. The quality I paid for just wasn't provided. He instantly began insulting me and saying that I should not have had a wedding if I couldn't afford one! I was shocked that he was insulting me in such a way since I paid him in full several months before my wedding date. Additionally to add insult to injury, he promised me during the wedding planning stage that if I paid in advance (which I did), that I would receive 20% extra flowers as part of my order. Not only did I not get 20% more in flowers, I didn't even get the flowers I paid for. I was shocked that someone who failed to provide the quality agreed upon would then berate, insult and slander me. Overall it was a terrible experience. Read less
Services Used: Flowers
The Fleur de Lis florist responded with the following comments:

Good Day, Well here we go with false blast! whoever you are Identify yourself. Every Wedding I have completed Has been Fabulous! EXCEPT YOU. Because you do not exsist! Social Media is bad when people like YOU post garbage like this. When I find you my Attorneys will make your life difficult.

Wedding Wire!
Wedding Wire should be Ashamed to allow this..this should show everyone how unprofessional this site really is!
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Lena and Jared
Wedding:
7/11/2010
4.6/5.0
Bob Luna at Fleur de Lis did a great job on my wedding. I went in with a very small budget, and he was able to work with me to make sure I got exactly what I wanted, all for within my price range. He was very flexible even though I changed my mind about the flowers several times. He went above and beyond and did all the decorating in the reception hall on the day of, as well. It turned out beautifully!
Bob Luna at Fleur de Lis did a great job on my wedding. I went in with a very small budget, and he was able to work with Read more...
Bob Luna at Fleur de Lis did a great job on my wedding. I went in with a very small budget, and he was able to work with me to make sure I got exactly what I wanted, all for within my price range. He was very flexible even though I changed my mind about the flowers several times. He went above and beyond and did all the decorating in the reception hall on the day of, as well. It turned out beautifully! Read less
Services Used: Flowers
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skc24
Wedding:
5/29/2010
5.0/5.0
Bob Luna is amazing and his eye for the right flower and arrangement are second to none! He found the perfect color of rose I was looking for and his bouquets and arrangements were absolutely gorgeous. We were able to get the flowers we wanted and the price was very fair. He asked what I was looking for and worked with what I wanted and he did not have his own agenda. Nothing was forced on me and we had a great time planning together. I would recommend Bob and his team to any bride who is looking for someone who has a great eye for beauty and is fun to work with.
Bob Luna is amazing and his eye for the right flower and arrangement are second to none! He found the perfect color of Read more...
Bob Luna is amazing and his eye for the right flower and arrangement are second to none! He found the perfect color of rose I was looking for and his bouquets and arrangements were absolutely gorgeous. We were able to get the flowers we wanted and the price was very fair. He asked what I was looking for and worked with what I wanted and he did not have his own agenda. Nothing was forced on me and we had a great time planning together. I would recommend Bob and his team to any bride who is looking for someone who has a great eye for beauty and is fun to work with. Read less
Services Used: Flowers
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JacquiBB
Wedding:
3/29/2009
4.6/5.0
I have been involved with Bob's floral services for over a decade and love his unique approach to decorating for private parties. He employees special touches that make any event special.
I have been involved with Bob's floral services for over a decade and love his unique approach to decorating for private Read more...
I have been involved with Bob's floral services for over a decade and love his unique approach to decorating for private parties. He employees special touches that make any event special. Read less
Services Used: Flowers
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