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(3)

The Flower Alley

Novi , MI
CONTACT US
CONTACT US

LOCATION

25914 Novi Rd
Novi, MI 48375 US (map)

PHONE

248-305-9190

WEBSITE

View website
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Flowers

INFO FOR FLOWERS

Do you offer free or for charge consultations?
Free
Do you offer delivery, set up, and breakdown services?
Delivery, Setup

REVIEWS

4.0
out of 5.0
4.2/5.0
4.3/5.0
4.2/5.0
3.5/5.0
3.7/5.0
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Kathy
Wedding:
7/2/2011
2.5/5.0
When I went to look for a florist for my wedding I wasn't really sure what I wanted, I got quotes from 4 different florists in the area and my deciding factors were price and professionalism.

My inital contact with flower alley was wonderful. Leanne designed a concept for my using my words, I wanted simple, clean but elegant. She suggested that I have a pilsner vase with 2 calla lilies and 3 sized vases with purple orchids for my centerpeices on my tables. After talking with her I decided she was the place to go with.

About 2 weeks before the wedding I stopped into the flower shop to confirm all my changes with her from our inital consultation.(This was during prom season and leann seemed very distracted, with all the orders for crossages and boutineers)

I changed the number of tables, I gave her pictures of what I wanted my bouquet to look like which I didn't discuss with her at the inital meeting. and I added on a ring barer boutioneer. At that time I also confirmed final payment and changed from purple orchids to blue orchids (blue is actually purple and purple was pink).

On the day of my wedding leann called as I was getting hair and make- up done and asked me if I still wanted an arrangement above the gazabo, there was a chance of rain and it was really hot outside. She was concerned that the flowers would not hold up. She told me that she could do a reall nice head table peice instead. I told her I was not having a head table and to go with the peice above the gazebo.

When I arrived at the venue I realized that not all tables had flowers on them. I had to have my bridesmaids switch some things around to that could happen. When I got to see my bouquet it was nothing like we had discussed. or the picture I had shown her. I was a little dissapointed with it. The thing that really got me was that the blue orchids in the 3 different sized cylinders only about half the buds were opened. We tried to call to get everything fixed and nobody answered. The next business day after the wedding I went in to talk to her and all she could say was that you only got charged for 20 tables of flowers not 24. (this was part of my changes on the meeting 10 days before) Which was true, however, I would have paid extra on the day of, If someone would have called me and told me there were not enough flowers for all tables that day.

Though the rest of my day was wonderful,however my father in law is still mocking me about the flowers. My only words of advise if you choose to go with this flower shop, double, triple and quadruple confirm every detail and get a phone number other than the shop to call if there are any problems.
When I went to look for a florist for my wedding I wasn't really sure what I wanted, I got quotes from 4 different Read more...
When I went to look for a florist for my wedding I wasn't really sure what I wanted, I got quotes from 4 different florists in the area and my deciding factors were price and professionalism.

My inital contact with flower alley was wonderful. Leanne designed a concept for my using my words, I wanted simple, clean but elegant. She suggested that I have a pilsner vase with 2 calla lilies and 3 sized vases with purple orchids for my centerpeices on my tables. After talking with her I decided she was the place to go with.

About 2 weeks before the wedding I stopped into the flower shop to confirm all my changes with her from our inital consultation.(This was during prom season and leann seemed very distracted, with all the orders for crossages and boutineers)

I changed the number of tables, I gave her pictures of what I wanted my bouquet to look like which I didn't discuss with her at the inital meeting. and I added on a ring barer boutioneer. At that time I also confirmed final payment and changed from purple orchids to blue orchids (blue is actually purple and purple was pink).

On the day of my wedding leann called as I was getting hair and make- up done and asked me if I still wanted an arrangement above the gazabo, there was a chance of rain and it was really hot outside. She was concerned that the flowers would not hold up. She told me that she could do a reall nice head table peice instead. I told her I was not having a head table and to go with the peice above the gazebo.

When I arrived at the venue I realized that not all tables had flowers on them. I had to have my bridesmaids switch some things around to that could happen. When I got to see my bouquet it was nothing like we had discussed. or the picture I had shown her. I was a little dissapointed with it. The thing that really got me was that the blue orchids in the 3 different sized cylinders only about half the buds were opened. We tried to call to get everything fixed and nobody answered. The next business day after the wedding I went in to talk to her and all she could say was that you only got charged for 20 tables of flowers not 24. (this was part of my changes on the meeting 10 days before) Which was true, however, I would have paid extra on the day of, If someone would have called me and told me there were not enough flowers for all tables that day.

Though the rest of my day was wonderful,however my father in law is still mocking me about the flowers. My only words of advise if you choose to go with this flower shop, double, triple and quadruple confirm every detail and get a phone number other than the shop to call if there are any problems. Read less
Services Used: Flowers
The Flower Alley responded with the following comments:

Being in the floral business a long time we realize that you can not please everyone all the time. The Flower Alley strives to give our customers 100% value and satisfaction. Doing well over 75 weddings per year with always outstanding customer satisfaction, this one event seems truly unfortunate. Again, we offer our extreme regrets that we could not live up to your expectations.
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chris006
Wedding:
8/14/2010
4.4/5.0
The bouquets and cake topper were amazing. The flowers hung on the gazebo weren't quite what I wanted, but they were very pretty as well. They were very flexible working around my schedule and requests.
The bouquets and cake topper were amazing. The flowers hung on the gazebo weren't quite what I wanted, but they were very Read more...
The bouquets and cake topper were amazing. The flowers hung on the gazebo weren't quite what I wanted, but they were very pretty as well. They were very flexible working around my schedule and requests. Read less
Services Used: Flowers
Default vendor profile pic
Angelia
Wedding:
8/8/2008
5.0/5.0
Excellent!!! They were so easy to deal with and the flower designs were absolutely beautiful - very gracious employees!!!
Excellent!!! They were so easy to deal with and the flower designs were absolutely beautiful - very gracious employees!!!
Excellent!!! They were so easy to deal with and the flower designs were absolutely beautiful - very gracious employees!!! Read less
Services Used: Flowers

MAP

 
25914 Novi Rd, Novi, MI 48375 See On Map
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