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The Heart of St. Charles Ballrooms

Saint Charles , MO
CONTACT US
CONTACT US

LOCATION

1410 S. Fifth Street
Saint Charles, MO 63301 US (map)

PHONE

636-947-8270

WEBSITE

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Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

The Heart of St. Charles has been a St. Louis Favorite for over 20 years. We have 4 beautiful ballrooms, all unique in their own way. We have great packages with great prices. Come see... Read more
The Heart of St. Charles has been a St. Louis Favorite for over 20 years. We have 4 beautiful ballrooms, all unique in their own way. We have great packages with great prices. Come see why so many brides choose The Heart of St. Charles Ballrooms!

The view is like no other reception venue in St. Louis. Our beautifully remodeled ballrooms will simply take your breath away. Our new ceremony room allows you to have everything in one beautiful location. Call us today - www.hscballrooms.com or 636-947-8270. Read less
Wedding Venue

PHOTOS

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INFO FOR WEDDING VENUE

What is the minimum number of guests required to book your venue?
75
How many event spaces or rooms does your venue offer?
4
Describe your venue:
Ballroom, Banquet Hall, Historic
Describe the style of your venue
Eclectic, Modern, Classic
What kind of settings are available?
Indoor
Which of the following wedding events does your venue service?
Ceremony, Reception
What is the maximum capacity of your venue?
1000
What event services do you offer?
Accommodations, Cake, Catering / Bar, Event Planning, Event Rentals, Lighting / Sound, Outside Vendors OK
What catering services do you offer?
Outside Cake OK
What bar services do you provide?
Bartender(s), Cash Bar, House Liquor, House Wine, Liquor License, Open Bar, Premium Liquor
What event items are available?
Centerpieces, Chair Covers, Chairs, Dance Floor, Decor, Lighting
What food and beverage items are available?
China, Chocolate Fountain, Flatware, Linens

REVIEWS

4.0
out of 5.0
3.9/5.0
4.0/5.0
3.9/5.0
4.1/5.0
4.0/5.0
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Teela
Wedding:
7/3/2015
4.2/5.0
The staff was very friendly and professional.
The staff was very friendly and professional.
The staff was very friendly and professional. Read less
Services Used: Wedding Venue
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Erin
Wedding:
6/27/2015
1.4/5.0
We wanted our ceremony and reception in the same location and booked Heart of St. Charles because it was pretty and seemed to be a good price. We unfortunately got what we paid for and had nothing but problems with the staff. This venue is archaic in their record keeping in that nothing is electronic, we couldn't pay with a credit card and we never spoke to the same person twice so no one ever seemed to know what was going on leaving me to repeat myself over and over on details I had already discussed with them. We had to fight to get a tasting of the food before making our selections and our "wedding coordinator" couldn't be bothered to call me until 2 days before the ceremony when everything was already done/delivered. My instructions were not followed and they were not interested in making our day the way we wanted it but rather what was convenient for them. We had a great wedding in spite of the staff. If you want standard cookie-cutter reception and expect no service, look no further than Heart of St. Charles Ballrooms.
We wanted our ceremony and reception in the same location and booked Heart of St. Charles because it was pretty and seemed Read more...
We wanted our ceremony and reception in the same location and booked Heart of St. Charles because it was pretty and seemed to be a good price. We unfortunately got what we paid for and had nothing but problems with the staff. This venue is archaic in their record keeping in that nothing is electronic, we couldn't pay with a credit card and we never spoke to the same person twice so no one ever seemed to know what was going on leaving me to repeat myself over and over on details I had already discussed with them. We had to fight to get a tasting of the food before making our selections and our "wedding coordinator" couldn't be bothered to call me until 2 days before the ceremony when everything was already done/delivered. My instructions were not followed and they were not interested in making our day the way we wanted it but rather what was convenient for them. We had a great wedding in spite of the staff. If you want standard cookie-cutter reception and expect no service, look no further than Heart of St. Charles Ballrooms. Read less
Services Used: Wedding Venue
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Cara
Wedding:
4/4/2015
5.0/5.0
I have heard some negative things about this venue but I still decided to take a tour and I'm so glad I did. They did everything from the beginning to the end. I didn't have to worry about much. They also gave me a coordinator and she was absolutely amazing. She was young which worried me at first but she was so knowledgable and went above and beyond for me the whole time. I couldn't be happier for choosing this facility as my venue. Highly recommend!
I have heard some negative things about this venue but I still decided to take a tour and I'm so glad I did. They did Read more...
I have heard some negative things about this venue but I still decided to take a tour and I'm so glad I did. They did everything from the beginning to the end. I didn't have to worry about much. They also gave me a coordinator and she was absolutely amazing. She was young which worried me at first but she was so knowledgable and went above and beyond for me the whole time. I couldn't be happier for choosing this facility as my venue. Highly recommend! Read less
Services Used: Wedding Cake, Officiant, Wedding Venue
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Kara
Wedding:
5/25/2014
3.7/5.0
The Heart of St. Charles staff allowed me to bring in my centerpiece material and they set it up for me. Some of the centerpieces were done incorrectly, but they still looked great, and the room was beautiful with their draped lights and up-lighting along the walls. The Grand Ballroom is gorgeous with one wall of windows only overlooking the Ameristar Casino, it's a nice view. The food is delicious! However, I had them bake our cupcakes, and they were nothing special. I would recommend bringing in dessert from an outside vendor. The Heart of St. Charles is affordable and the prices include the 4-hour open bar, you can pay for extra party time as the night goes on if you and your guests don't want the party to end. I would definitely recommend this location to other brides and grooms.
The Heart of St. Charles staff allowed me to bring in my centerpiece material and they set it up for me. Some of the Read more...
The Heart of St. Charles staff allowed me to bring in my centerpiece material and they set it up for me. Some of the centerpieces were done incorrectly, but they still looked great, and the room was beautiful with their draped lights and up-lighting along the walls. The Grand Ballroom is gorgeous with one wall of windows only overlooking the Ameristar Casino, it's a nice view. The food is delicious! However, I had them bake our cupcakes, and they were nothing special. I would recommend bringing in dessert from an outside vendor. The Heart of St. Charles is affordable and the prices include the 4-hour open bar, you can pay for extra party time as the night goes on if you and your guests don't want the party to end. I would definitely recommend this location to other brides and grooms. Read less
Services Used: Wedding Venue
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Molly
Wedding:
4/26/2014
5.0/5.0
From our wedding coordinator, to room setup, to the food, the evening went off with a hitch thanks to HSC Ballrooms. I could not have imagined a better place to have my reception. The food was excellent and the cake was absolutely stunning! I chose the Great Room because of the unique chandeliers that hung from the ceiling, as well as twinkle lights that gave a wonderful ambiance throughout the night. The staff was wonderful in making sure all guests were taken care of, bride and groom included. I would recommend them to anyone looking for a great place to have a reception, as well as using their bakery which did a wonderful job on our unique and delicious cake.
From our wedding coordinator, to room setup, to the food, the evening went off with a hitch thanks to HSC Ballrooms. I Read more...
From our wedding coordinator, to room setup, to the food, the evening went off with a hitch thanks to HSC Ballrooms. I could not have imagined a better place to have my reception. The food was excellent and the cake was absolutely stunning! I chose the Great Room because of the unique chandeliers that hung from the ceiling, as well as twinkle lights that gave a wonderful ambiance throughout the night. The staff was wonderful in making sure all guests were taken care of, bride and groom included. I would recommend them to anyone looking for a great place to have a reception, as well as using their bakery which did a wonderful job on our unique and delicious cake. Read less
Services Used: Wedding Venue
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Debbie
Wedding:
4/5/2014
4.0/5.0
I was pleased with the outcome of the reception. The food was good for a buffet style. We were allowed to go in early and set up the cupcakes we had bought and everything was set ready to go. Had a little trouble between the wedding planner and the DJ before the reception started but everything was worked out between the two of them and the reception went smoothly. The wedding planner was very receptive to make sure we had drinks and asked every so often if there was anything she could do for us.
I was pleased with the outcome of the reception. The food was good for a buffet style. We were allowed to go in early and Read more...
I was pleased with the outcome of the reception. The food was good for a buffet style. We were allowed to go in early and set up the cupcakes we had bought and everything was set ready to go. Had a little trouble between the wedding planner and the DJ before the reception started but everything was worked out between the two of them and the reception went smoothly. The wedding planner was very receptive to make sure we had drinks and asked every so often if there was anything she could do for us. Read less
Services Used: Wedding Venue
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Linda & Tommie
Wedding:
4/4/2014
4.8/5.0
The venue was beautiful and the assigned hostess and staff for the evening were just great! I didn't have to worry about anything but enjoying the time with my new husband. The food was very tasty and my guests kept telling that evening and days afterward how good it was. My cake was beautiful and tasty as well. If there's one negative thing to say, it would be the night before it rained and the room that I had reserved had a ceiling leak requiring them to move some of the tables.
The venue was beautiful and the assigned hostess and staff for the evening were just great! I didn't have to worry about Read more...
The venue was beautiful and the assigned hostess and staff for the evening were just great! I didn't have to worry about anything but enjoying the time with my new husband. The food was very tasty and my guests kept telling that evening and days afterward how good it was. My cake was beautiful and tasty as well. If there's one negative thing to say, it would be the night before it rained and the room that I had reserved had a ceiling leak requiring them to move some of the tables. Read less
Services Used: Wedding Cake, Catering
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Anonymous
Wedding:
1+ year ago
4.0/5.0
Tawny and Karen were very helpful and helped me have a beautiful wedding reception within my small budget. They went out of their way to provide a special package to fit what I wanted with what I could afford. Everything came together perfectly. My one complaint was that in the meetings up to the date their demeanor can seem fairly gruff and tough. But I would definitely recommend this venue.
Tawny and Karen were very helpful and helped me have a beautiful wedding reception within my small budget. They went out Read more...
Tawny and Karen were very helpful and helped me have a beautiful wedding reception within my small budget. They went out of their way to provide a special package to fit what I wanted with what I could afford. Everything came together perfectly. My one complaint was that in the meetings up to the date their demeanor can seem fairly gruff and tough. But I would definitely recommend this venue. Read less
Services Used: Wedding Venue
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
1.6/5.0
There are several negative reviews about this place that I did not pay attention to and I should have. Those reviews are not a fluke. If you want decor that is more than basic, this is not the place for you. Heart of St. Charles needs to be more flexible with clients and not charge couples for every little thing. They charge an extra $500 to have a ceremony in the same room you just booked and paid 4 hours to reserve...just the fact that you say "I Do" in front of your guests costs more money. Also, even though we had several meetings on how the room should be set up for the wedding, the whole room was wrong when we showed up to decorate and it costs us valuable time. They didn't have staff on hand to help reset the room so we had to it ourselves. They can be very condescending and rude like they don't care if they lose business...It's a very odd business strategy. They feel their ballroom views are enough and they don't need to go that extra mile. Buyer beware. Why risk your once in a lifetime event?
There are several negative reviews about this place that I did not pay attention to and I should have. Those reviews are Read more...
There are several negative reviews about this place that I did not pay attention to and I should have. Those reviews are not a fluke. If you want decor that is more than basic, this is not the place for you. Heart of St. Charles needs to be more flexible with clients and not charge couples for every little thing. They charge an extra $500 to have a ceremony in the same room you just booked and paid 4 hours to reserve...just the fact that you say "I Do" in front of your guests costs more money. Also, even though we had several meetings on how the room should be set up for the wedding, the whole room was wrong when we showed up to decorate and it costs us valuable time. They didn't have staff on hand to help reset the room so we had to it ourselves. They can be very condescending and rude like they don't care if they lose business...It's a very odd business strategy. They feel their ballroom views are enough and they don't need to go that extra mile. Buyer beware. Why risk your once in a lifetime event? Read less
Services Used: Wedding Venue
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
Wonderful experience! Everyone was extremely helpful and professional. They took care of everything, it was wonderful! All I had to do was show up and enjoy the evening. After months of stressful planning they made sure everything went off without a hitch. We had the overlook room, and it was absolutely gorgeous with a great balcony to step out on for fresh air after all of the dancing. It was a perfect evening, I'm so grateful for all of their help.
Wonderful experience! Everyone was extremely helpful and professional. They took care of everything, it was wonderful! All Read more...
Wonderful experience! Everyone was extremely helpful and professional. They took care of everything, it was wonderful! All I had to do was show up and enjoy the evening. After months of stressful planning they made sure everything went off without a hitch. We had the overlook room, and it was absolutely gorgeous with a great balcony to step out on for fresh air after all of the dancing. It was a perfect evening, I'm so grateful for all of their help. Read less
Services Used: Wedding Venue

MAP

 
1410 S. Fifth Street, Saint Charles, MO 63301 See On Map
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