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The Heart of St. Charles Ballrooms

Saint Charles , MO
CONTACT US
CONTACT US

LOCATION

1410 S. Fifth Street
Saint Charles, MO 63301 US (map)

PHONE

636-947-8270

WEBSITE

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ABOUT US

The Heart of St. Charles has been a St. Louis Favorite for over 20 years. We have 4 beautiful ballrooms, all unique in their own way. We have great packages with great prices. Come see... Read more
The Heart of St. Charles has been a St. Louis Favorite for over 20 years. We have 4 beautiful ballrooms, all unique in their own way. We have great packages with great prices. Come see why so many brides choose The Heart of St. Charles Ballrooms!

The view is like no other reception venue in St. Louis. Our beautifully remodeled ballrooms will simply take your breath away. Our new ceremony room allows you to have everything in one beautiful location. Call us today - www.hscballrooms.com or 636-947-8270. Read less
Wedding Venue

PHOTOS

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INFO FOR WEDDING VENUE

What is the minimum number of guests required to book your venue?
75
How many event spaces or rooms does your venue offer?
4
Describe your venue:
Ballroom, Banquet Hall, Historic
Describe the style of your venue
Eclectic, Modern, Classic
What kind of settings are available?
Indoor
Which of the following wedding events does your venue service?
Ceremony, Reception
What is the maximum capacity of your venue?
1000
What event services do you offer?
Accommodations, Cake, Catering / Bar, Event Planning, Event Rentals, Lighting / Sound, Outside Vendors OK
What catering services do you offer?
Outside Cake OK
What bar services do you provide?
Bartender(s), Cash Bar, House Liquor, House Wine, Liquor License, Open Bar, Premium Liquor
What event items are available?
Centerpieces, Chair Covers, Chairs, Dance Floor, Decor, Lighting
What food and beverage items are available?
China, Chocolate Fountain, Flatware, Linens

REVIEWS

4.0
out of 5.0
3.9/5.0
4.0/5.0
3.9/5.0
4.1/5.0
4.0/5.0
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Jenna
Wedding:
11/7/2015
2.6/5.0
The location was great for our guests however the service you receive for what you spend at HSC is awful. The ladies in the front office are down right rude once they have you locked into a contract, they nickle and dime you for every same thing, FYI-chair covers can be rented for $1 outside of this venue and they want $3 a chair cover. On my wedding day, I got a call from my step dad because the HSC claimed they did not know how I wanted the room decorated after I dropped off all decorations on Wednesday prior with a drawing of where I wanted everything and reviewed it with the front office. My husband and I had our first look in the Great Room since we wanted to see it before everyone got to the reception, the room was not decorated correctly after I made calls when my stepdad contacted me the morning our wedding, I had to move around decorations in my wedding dress. When my mom arrived at the reception, none of our candles were lit, and there were no table numbers on the tables. One of our guests had to go up to the office to get the table numbers and put them out. Our coordinator, Carmela, did not seem like she knew what she was doing, we had to ask her to start the reception, cut the cake after several of our guests had already left. The food was good and the bartender was great but overall not a good experience.
The location was great for our guests however the service you receive for what you spend at HSC is awful. The ladies in Read more...
The location was great for our guests however the service you receive for what you spend at HSC is awful. The ladies in the front office are down right rude once they have you locked into a contract, they nickle and dime you for every same thing, FYI-chair covers can be rented for $1 outside of this venue and they want $3 a chair cover. On my wedding day, I got a call from my step dad because the HSC claimed they did not know how I wanted the room decorated after I dropped off all decorations on Wednesday prior with a drawing of where I wanted everything and reviewed it with the front office. My husband and I had our first look in the Great Room since we wanted to see it before everyone got to the reception, the room was not decorated correctly after I made calls when my stepdad contacted me the morning our wedding, I had to move around decorations in my wedding dress. When my mom arrived at the reception, none of our candles were lit, and there were no table numbers on the tables. One of our guests had to go up to the office to get the table numbers and put them out. Our coordinator, Carmela, did not seem like she knew what she was doing, we had to ask her to start the reception, cut the cake after several of our guests had already left. The food was good and the bartender was great but overall not a good experience. Read less
Services Used: Wedding Venue
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Faye
Wedding:
10/24/2015
5.0/5.0
Everyone here was very helpful. Our coordinator Shannon made sure everything was perfectly set and Charlie our bartender made sure everyone was well taken care of. The venue was perfect for my daughters dream wedding. Thank you all from the business office to the food service to the cake decorator.
Everyone here was very helpful. Our coordinator Shannon made sure everything was perfectly set and Charlie our bartender Read more...
Everyone here was very helpful. Our coordinator Shannon made sure everything was perfectly set and Charlie our bartender made sure everyone was well taken care of. The venue was perfect for my daughters dream wedding. Thank you all from the business office to the food service to the cake decorator. Read less
Services Used: Wedding Venue
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Naomi
Wedding:
8/8/2015
4.9/5.0
The food was excellent! My husband and I missed the tasting, so we just picked from the menu. The food was the most complemented thing about the reception! The workers even carried our plates for us so we wouldn't spill on my dress or my husband's suit. They also got us our first drink so that we didn't have anything to worry about or worry about navigating to get one. Everyone was so kind and professional.

Heart of St. Charles was wonderful to work with. They saved me a lot of money by having table card holders (I chose to use my own numbers), centerpieces, and a mailbox for cards. I chose to use my own cake knife since one was gifted to me a week before the ceremony, but they had one I could use if I didn't have one. I was happy to be able to save money on the small things which would have added up if I had to buy my own. The wedding coordinator was great at making sure that everything from the wedding was taken home. She packaged up the cake, my knife set, and everything my parents needed to take home for us so that my husband and I did not need to worry about anything.

The guests were very pleased with the venue and had a great time.

I would highly recommend them to anyone.
The food was excellent! My husband and I missed the tasting, so we just picked from the menu. The food was the most Read more...
The food was excellent! My husband and I missed the tasting, so we just picked from the menu. The food was the most complemented thing about the reception! The workers even carried our plates for us so we wouldn't spill on my dress or my husband's suit. They also got us our first drink so that we didn't have anything to worry about or worry about navigating to get one. Everyone was so kind and professional.

Heart of St. Charles was wonderful to work with. They saved me a lot of money by having table card holders (I chose to use my own numbers), centerpieces, and a mailbox for cards. I chose to use my own cake knife since one was gifted to me a week before the ceremony, but they had one I could use if I didn't have one. I was happy to be able to save money on the small things which would have added up if I had to buy my own. The wedding coordinator was great at making sure that everything from the wedding was taken home. She packaged up the cake, my knife set, and everything my parents needed to take home for us so that my husband and I did not need to worry about anything.

The guests were very pleased with the venue and had a great time.

I would highly recommend them to anyone. Read less
Services Used: Wedding Venue
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Teela
Wedding:
7/3/2015
4.2/5.0
The staff was very friendly and professional.
The staff was very friendly and professional.
The staff was very friendly and professional. Read less
Services Used: Wedding Venue
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Erin
Wedding:
6/27/2015
1.4/5.0
We wanted our ceremony and reception in the same location and booked Heart of St. Charles because it was pretty and seemed to be a good price. We unfortunately got what we paid for and had nothing but problems with the staff. This venue is archaic in their record keeping in that nothing is electronic, we couldn't pay with a credit card and we never spoke to the same person twice so no one ever seemed to know what was going on leaving me to repeat myself over and over on details I had already discussed with them. We had to fight to get a tasting of the food before making our selections and our "wedding coordinator" couldn't be bothered to call me until 2 days before the ceremony when everything was already done/delivered. My instructions were not followed and they were not interested in making our day the way we wanted it but rather what was convenient for them. We had a great wedding in spite of the staff. If you want standard cookie-cutter reception and expect no service, look no further than Heart of St. Charles Ballrooms.
We wanted our ceremony and reception in the same location and booked Heart of St. Charles because it was pretty and seemed Read more...
We wanted our ceremony and reception in the same location and booked Heart of St. Charles because it was pretty and seemed to be a good price. We unfortunately got what we paid for and had nothing but problems with the staff. This venue is archaic in their record keeping in that nothing is electronic, we couldn't pay with a credit card and we never spoke to the same person twice so no one ever seemed to know what was going on leaving me to repeat myself over and over on details I had already discussed with them. We had to fight to get a tasting of the food before making our selections and our "wedding coordinator" couldn't be bothered to call me until 2 days before the ceremony when everything was already done/delivered. My instructions were not followed and they were not interested in making our day the way we wanted it but rather what was convenient for them. We had a great wedding in spite of the staff. If you want standard cookie-cutter reception and expect no service, look no further than Heart of St. Charles Ballrooms. Read less
Services Used: Wedding Venue
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Cara
Wedding:
4/4/2015
5.0/5.0
I have heard some negative things about this venue but I still decided to take a tour and I'm so glad I did. They did everything from the beginning to the end. I didn't have to worry about much. They also gave me a coordinator and she was absolutely amazing. She was young which worried me at first but she was so knowledgable and went above and beyond for me the whole time. I couldn't be happier for choosing this facility as my venue. Highly recommend!
I have heard some negative things about this venue but I still decided to take a tour and I'm so glad I did. They did Read more...
I have heard some negative things about this venue but I still decided to take a tour and I'm so glad I did. They did everything from the beginning to the end. I didn't have to worry about much. They also gave me a coordinator and she was absolutely amazing. She was young which worried me at first but she was so knowledgable and went above and beyond for me the whole time. I couldn't be happier for choosing this facility as my venue. Highly recommend! Read less
Services Used: Wedding Cake, Officiant, Wedding Venue
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Kara
Wedding:
5/25/2014
3.7/5.0
The Heart of St. Charles staff allowed me to bring in my centerpiece material and they set it up for me. Some of the centerpieces were done incorrectly, but they still looked great, and the room was beautiful with their draped lights and up-lighting along the walls. The Grand Ballroom is gorgeous with one wall of windows only overlooking the Ameristar Casino, it's a nice view. The food is delicious! However, I had them bake our cupcakes, and they were nothing special. I would recommend bringing in dessert from an outside vendor. The Heart of St. Charles is affordable and the prices include the 4-hour open bar, you can pay for extra party time as the night goes on if you and your guests don't want the party to end. I would definitely recommend this location to other brides and grooms.
The Heart of St. Charles staff allowed me to bring in my centerpiece material and they set it up for me. Some of the Read more...
The Heart of St. Charles staff allowed me to bring in my centerpiece material and they set it up for me. Some of the centerpieces were done incorrectly, but they still looked great, and the room was beautiful with their draped lights and up-lighting along the walls. The Grand Ballroom is gorgeous with one wall of windows only overlooking the Ameristar Casino, it's a nice view. The food is delicious! However, I had them bake our cupcakes, and they were nothing special. I would recommend bringing in dessert from an outside vendor. The Heart of St. Charles is affordable and the prices include the 4-hour open bar, you can pay for extra party time as the night goes on if you and your guests don't want the party to end. I would definitely recommend this location to other brides and grooms. Read less
Services Used: Wedding Venue
Default vendor profile pic
Molly
Wedding:
4/26/2014
5.0/5.0
From our wedding coordinator, to room setup, to the food, the evening went off with a hitch thanks to HSC Ballrooms. I could not have imagined a better place to have my reception. The food was excellent and the cake was absolutely stunning! I chose the Great Room because of the unique chandeliers that hung from the ceiling, as well as twinkle lights that gave a wonderful ambiance throughout the night. The staff was wonderful in making sure all guests were taken care of, bride and groom included. I would recommend them to anyone looking for a great place to have a reception, as well as using their bakery which did a wonderful job on our unique and delicious cake.
From our wedding coordinator, to room setup, to the food, the evening went off with a hitch thanks to HSC Ballrooms. I Read more...
From our wedding coordinator, to room setup, to the food, the evening went off with a hitch thanks to HSC Ballrooms. I could not have imagined a better place to have my reception. The food was excellent and the cake was absolutely stunning! I chose the Great Room because of the unique chandeliers that hung from the ceiling, as well as twinkle lights that gave a wonderful ambiance throughout the night. The staff was wonderful in making sure all guests were taken care of, bride and groom included. I would recommend them to anyone looking for a great place to have a reception, as well as using their bakery which did a wonderful job on our unique and delicious cake. Read less
Services Used: Wedding Venue
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Debbie
Wedding:
4/5/2014
4.0/5.0
I was pleased with the outcome of the reception. The food was good for a buffet style. We were allowed to go in early and set up the cupcakes we had bought and everything was set ready to go. Had a little trouble between the wedding planner and the DJ before the reception started but everything was worked out between the two of them and the reception went smoothly. The wedding planner was very receptive to make sure we had drinks and asked every so often if there was anything she could do for us.
I was pleased with the outcome of the reception. The food was good for a buffet style. We were allowed to go in early and Read more...
I was pleased with the outcome of the reception. The food was good for a buffet style. We were allowed to go in early and set up the cupcakes we had bought and everything was set ready to go. Had a little trouble between the wedding planner and the DJ before the reception started but everything was worked out between the two of them and the reception went smoothly. The wedding planner was very receptive to make sure we had drinks and asked every so often if there was anything she could do for us. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
4.0/5.0
Tawny and Karen were very helpful and helped me have a beautiful wedding reception within my small budget. They went out of their way to provide a special package to fit what I wanted with what I could afford. Everything came together perfectly. My one complaint was that in the meetings up to the date their demeanor can seem fairly gruff and tough. But I would definitely recommend this venue.
Tawny and Karen were very helpful and helped me have a beautiful wedding reception within my small budget. They went out Read more...
Tawny and Karen were very helpful and helped me have a beautiful wedding reception within my small budget. They went out of their way to provide a special package to fit what I wanted with what I could afford. Everything came together perfectly. My one complaint was that in the meetings up to the date their demeanor can seem fairly gruff and tough. But I would definitely recommend this venue. Read less
Services Used: Wedding Venue

MAP

 
1410 S. Fifth Street, Saint Charles, MO 63301 See On Map
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