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The Hershey Hotel

Hershey , PA

LOCATION

100 Hotel Road
Hershey, PA 17033 US

PHONE

717-533-2171

WEBSITE

View website
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Wedding Venue

REVIEWS

4.8
out of 5.0
4.8/5.0
4.9/5.0
4.8/5.0
4.7/5.0
4.8/5.0
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Anonymous
Wedding:
Recently Married
5.0/5.0
We had a perfect day. A few things weren't set up as planned, but nothing major. I would definitely recommend this beautiful venue!
We had a perfect day. A few things weren't set up as planned, but nothing major. I would definitely recommend this Read more...
We had a perfect day. A few things weren't set up as planned, but nothing major. I would definitely recommend this beautiful venue! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
5.0/5.0
WOW! Could not be more thrilled and satisfied with our wedding experience at The Hotel Hershey. It was one of the first venues we explored and we thought nothing we saw afterward lived up to it, so we went with our gut. We are so happy we did... What an absolutely beautiful setting. The staff was just a joy to work with--from the planning stage to the room blocks to the reception and bell staff on the wedding weekend. Everyone was just so friendly and accommodative! The atmosphere at the cocktail hour and reception was perfect. So happy we chose this venue! We will be coming back for years to come to relive all the great moments!
WOW! Could not be more thrilled and satisfied with our wedding experience at The Hotel Hershey. It was one of the first Read more...
WOW! Could not be more thrilled and satisfied with our wedding experience at The Hotel Hershey. It was one of the first venues we explored and we thought nothing we saw afterward lived up to it, so we went with our gut. We are so happy we did... What an absolutely beautiful setting. The staff was just a joy to work with--from the planning stage to the room blocks to the reception and bell staff on the wedding weekend. Everyone was just so friendly and accommodative! The atmosphere at the cocktail hour and reception was perfect. So happy we chose this venue! We will be coming back for years to come to relive all the great moments! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
4.4/5.0
We were initially disappointed to find out that our planner at the Hotel Hershey was leaving two months before our wedding. While this is not the Hotel Hershey's fault (and the planner who took over worked out well), we were glad for our own piece of mind to have a personal planner. There were some small issues (only one bar at cocktail hour created congestion in a tight mezzanine floor, wrong napkins used at cocktail hour, an h'or derv we thought was to be vegetarian was not), but the day overall was wonderful. The staff at the Hotel Hershey want to make your stay wonderful at all times. They switched our room after a mistake in our booking and they held our cake topper for 3 days. The spaces we used were perfect for our vision and wedding size.
We were initially disappointed to find out that our planner at the Hotel Hershey was leaving two months before our Read more...
We were initially disappointed to find out that our planner at the Hotel Hershey was leaving two months before our wedding. While this is not the Hotel Hershey's fault (and the planner who took over worked out well), we were glad for our own piece of mind to have a personal planner. There were some small issues (only one bar at cocktail hour created congestion in a tight mezzanine floor, wrong napkins used at cocktail hour, an h'or derv we thought was to be vegetarian was not), but the day overall was wonderful. The staff at the Hotel Hershey want to make your stay wonderful at all times. They switched our room after a mistake in our booking and they held our cake topper for 3 days. The spaces we used were perfect for our vision and wedding size. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
4.5/5.0
My husband and I chose The Hotel Hershey as our reception venue. We began planning the wedding approximately 11 months before the date. We were restricted on time due to work and school schedules and were lucky enough to land an opening with the Hotel Hershey that worked with our schedule. This venue was a long-time dream of mine - so I couldn't have been happier to have my wedding here. The wedding/special events team was extremely fast in responding to emails, which was immensely appreciated. The planning/organizing was very low stress - we spent a lot of time discussing what we did and didn't want with the team and everything ran smoothly the weekend of the wedding. The venue location is awesome for photos! The events coordinator set up a time for us to take photos in the gardens at the Hotel - which was really nice. The main entree was not as outstanding as other meals that I've had in the Hotel at their restaurants or that I even had at the tasting, but I still enjoyed the meal; I was happy with the hors d'ouvres and the appetizers that we chose. The pastry chef did a wonderful job with the cake - it looked beautiful and from the bit that I got to enjoy, it tasted delicious. My only other complaint is the method of charging guests. The Hotel Hershey recently re-vamped their website and lot of their planning information is now included on the website. However, when we first booked with Hershey, the website didn't have this information and I don't think we quite understood the extent to which the Hotel tacks on a fee for everything! For example: the menu is selected a la carte; if you choose to offer your guests 2 or 3 entrees (instead of 1), you pay an additional $3 or $5 per person (respectively) for this; the Hotel will charge you for distributing gift bags to your guests at check-in; etc. Overall, it was a great venue and I would recommend it, but watch out for hidden costs!
My husband and I chose The Hotel Hershey as our reception venue. We began planning the wedding approximately 11 months Read more...
My husband and I chose The Hotel Hershey as our reception venue. We began planning the wedding approximately 11 months before the date. We were restricted on time due to work and school schedules and were lucky enough to land an opening with the Hotel Hershey that worked with our schedule. This venue was a long-time dream of mine - so I couldn't have been happier to have my wedding here. The wedding/special events team was extremely fast in responding to emails, which was immensely appreciated. The planning/organizing was very low stress - we spent a lot of time discussing what we did and didn't want with the team and everything ran smoothly the weekend of the wedding. The venue location is awesome for photos! The events coordinator set up a time for us to take photos in the gardens at the Hotel - which was really nice. The main entree was not as outstanding as other meals that I've had in the Hotel at their restaurants or that I even had at the tasting, but I still enjoyed the meal; I was happy with the hors d'ouvres and the appetizers that we chose. The pastry chef did a wonderful job with the cake - it looked beautiful and from the bit that I got to enjoy, it tasted delicious. My only other complaint is the method of charging guests. The Hotel Hershey recently re-vamped their website and lot of their planning information is now included on the website. However, when we first booked with Hershey, the website didn't have this information and I don't think we quite understood the extent to which the Hotel tacks on a fee for everything! For example: the menu is selected a la carte; if you choose to offer your guests 2 or 3 entrees (instead of 1), you pay an additional $3 or $5 per person (respectively) for this; the Hotel will charge you for distributing gift bags to your guests at check-in; etc. Overall, it was a great venue and I would recommend it, but watch out for hidden costs! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
5.0/5.0
The team at Hotel Hershey was an absolute gift! They helped us plan our wedding from afar and reassured us every step of the way. The personal touches and special details they included really helped make our day unique and our guests feel comfortable. We will definitely be back for future celebrations and are so thankful to have had our big day at such a beautiful place!
The team at Hotel Hershey was an absolute gift! They helped us plan our wedding from afar and reassured us every step of Read more...
The team at Hotel Hershey was an absolute gift! They helped us plan our wedding from afar and reassured us every step of the way. The personal touches and special details they included really helped make our day unique and our guests feel comfortable. We will definitely be back for future celebrations and are so thankful to have had our big day at such a beautiful place! Read less
Services Used: Wedding Venue
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Marja
Wedding:
8/16/2014
5.0/5.0
We had our ceremony in the Hershey Gardens (which also deserves a 5 star rating!) and then our reception at the Hotel Hershey (Blue Mountain Room). I chose these venues sight unseen from across the country (Seattle). I never visited until the week of our wedding. I made the right decision - and I was so lucky to have done so! Heather at the Hotel made our day perfect. Her advice and expertise was invaluable. She is a class act and I couldn't have done it without her! The venue was gorgeous, the perfect location, the service was impeccable and the ease of working with the Hotel was appreciated more than I can say! I would highly recommend any couple seriously consider the Hotel Hershey for their big day!!!
We had our ceremony in the Hershey Gardens (which also deserves a 5 star rating!) and then our reception at the Hotel Read more...
We had our ceremony in the Hershey Gardens (which also deserves a 5 star rating!) and then our reception at the Hotel Hershey (Blue Mountain Room). I chose these venues sight unseen from across the country (Seattle). I never visited until the week of our wedding. I made the right decision - and I was so lucky to have done so! Heather at the Hotel made our day perfect. Her advice and expertise was invaluable. She is a class act and I couldn't have done it without her! The venue was gorgeous, the perfect location, the service was impeccable and the ease of working with the Hotel was appreciated more than I can say! I would highly recommend any couple seriously consider the Hotel Hershey for their big day!!! Read less
Services Used: Wedding Venue
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Gina
Wedding:
8/16/2014
5.0/5.0
I cannot say enough good things about Heather and her staff. The first time we met her,I was a little stressed because I didn't think I had enough planning done for the wedding. After the meeting, I went home feeling completely at ease. You could tell right away that Heather knew her stuff and was in total control of how everything went. She made everything so stress-free it was amazing. Also, she was very available to answer any questions you may have (at any time). I would email her and get responses back within minutes most times (even when she had an "out of office reply" she still got back to me ASAP). As for the venue- wow, gorgeous. We had our ceremony in the Formal Gardens behind the hotel and the Reception upstairs in the Castillian Room. Everything went on without a hitch and it was just the best experience ever. The view of the sunset from the Castillian Room balcony was unreal and our guests raved about the food, desserts, and service. Overall, things can get a little pricey if you don't keep an eye on it, which is to be expected with how awesome the venue is- but it was honestly worth every penny. We couldn't have asked for a better day. A big thanks to Heather and her team!!!!!!
I cannot say enough good things about Heather and her staff. The first time we met her,I was a little stressed because I Read more...
I cannot say enough good things about Heather and her staff. The first time we met her,I was a little stressed because I didn't think I had enough planning done for the wedding. After the meeting, I went home feeling completely at ease. You could tell right away that Heather knew her stuff and was in total control of how everything went. She made everything so stress-free it was amazing. Also, she was very available to answer any questions you may have (at any time). I would email her and get responses back within minutes most times (even when she had an "out of office reply" she still got back to me ASAP). As for the venue- wow, gorgeous. We had our ceremony in the Formal Gardens behind the hotel and the Reception upstairs in the Castillian Room. Everything went on without a hitch and it was just the best experience ever. The view of the sunset from the Castillian Room balcony was unreal and our guests raved about the food, desserts, and service. Overall, things can get a little pricey if you don't keep an eye on it, which is to be expected with how awesome the venue is- but it was honestly worth every penny. We couldn't have asked for a better day. A big thanks to Heather and her team!!!!!! Read less
Services Used: Wedding Venue
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Deanna
Wedding:
7/26/2014
5.0/5.0
I can't say enough about my experience at the Hotel Hershey. My wedding was absolutely perfect. Everything was taken care of with such attention to detail. My guests left saying it was the best wedding they had ever attended. I should mention that I'm a perfectionist and had so many ideas for what I wanted for my big day. Heather, the coordinator at the hotel, made everything I wanted become a reality. From the front desk staff, bell men, concierge...everyone had a warm welcome and friendly attitude. They truly made my wedding day the most special day of my life. I can't thank everyone enough.
I can't say enough about my experience at the Hotel Hershey. My wedding was absolutely perfect. Everything was taken care Read more...
I can't say enough about my experience at the Hotel Hershey. My wedding was absolutely perfect. Everything was taken care of with such attention to detail. My guests left saying it was the best wedding they had ever attended. I should mention that I'm a perfectionist and had so many ideas for what I wanted for my big day. Heather, the coordinator at the hotel, made everything I wanted become a reality. From the front desk staff, bell men, concierge...everyone had a warm welcome and friendly attitude. They truly made my wedding day the most special day of my life. I can't thank everyone enough. Read less
Services Used: Wedding Venue
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Jenna
Wedding:
7/12/2014
5.0/5.0
Top notch service, professionalism, and overall friendliness. Heather Hoffman and the staff at The Hotel a Hershey was awesome. It was first class treatment from the time we arrived at the hotel and continued the whole weekend. Spectacular day and experience.
Top notch service, professionalism, and overall friendliness. Heather Hoffman and the staff at The Hotel a Hershey was Read more...
Top notch service, professionalism, and overall friendliness. Heather Hoffman and the staff at The Hotel a Hershey was awesome. It was first class treatment from the time we arrived at the hotel and continued the whole weekend. Spectacular day and experience. Read less
Services Used: Wedding Venue
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Sara
Wedding:
9/21/2013
5.0/5.0
The Hotel Hershey was our dream location, and we couldn't be happier with our decision to have our wedding there. They did everything right!
The Hotel Hershey was our dream location, and we couldn't be happier with our decision to have our wedding there. They did Read more...
The Hotel Hershey was our dream location, and we couldn't be happier with our decision to have our wedding there. They did everything right! Read less
Services Used: Wedding Venue
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