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The Islander

Islamorada , FL

LOCATION

Islamorada, FL US

WEBSITE

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Wedding Venue

REVIEWS

4.3
out of 5.0
4.5/5.0
4.0/5.0
4.2/5.0
4.5/5.0
4.2/5.0
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victoriamarried2011
Wedding:
2/26/2011
4.2/5.0
The Islander did a great job on our wedding and reception. They could do a lot better with customer service prior to the event. I had a difficult time getting answers to my questions and they just didn't provide much in terms of wedding planning prior to the event. I often did not get answers to my e-mails for weeks and a few times got inaccurate information. I have a busy job and am not in the same time zone as the Islander so phone communication was difficult for me and they did not seem to understand that. HOWEVER, after our arrival at the Islander, we were special guests until we checked out. The staff was very helpful to our guests. The resort is gorgeous, very laid back and relaxing. Our ceremony was BEAUTIFUL and they even included decorations that accidentally didn't arrive until our wedding day. The reception was perfectly done and they allowed us the flexibility to make it our own. The food was fantastic and they allowed us some special requests to make food accessible to our vegetarian and vegan guests. We also had our rehearsal dinner there and they made them so different, it really felt like 2 different parties, which was important to us. Food was also fantastic at the rehearsal dinner. I cannot rave enough about the job they did, just wish they could have reassured me more about that by e-mail ahead of time!
The Islander did a great job on our wedding and reception. They could do a lot better with customer service prior to the Read more...
The Islander did a great job on our wedding and reception. They could do a lot better with customer service prior to the event. I had a difficult time getting answers to my questions and they just didn't provide much in terms of wedding planning prior to the event. I often did not get answers to my e-mails for weeks and a few times got inaccurate information. I have a busy job and am not in the same time zone as the Islander so phone communication was difficult for me and they did not seem to understand that. HOWEVER, after our arrival at the Islander, we were special guests until we checked out. The staff was very helpful to our guests. The resort is gorgeous, very laid back and relaxing. Our ceremony was BEAUTIFUL and they even included decorations that accidentally didn't arrive until our wedding day. The reception was perfectly done and they allowed us the flexibility to make it our own. The food was fantastic and they allowed us some special requests to make food accessible to our vegetarian and vegan guests. We also had our rehearsal dinner there and they made them so different, it really felt like 2 different parties, which was important to us. Food was also fantastic at the rehearsal dinner. I cannot rave enough about the job they did, just wish they could have reassured me more about that by e-mail ahead of time! Read less
Services Used: Wedding Venue
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jewelz22
Wedding:
1/30/2010
5.0/5.0
We just returned from our wedding at the Islander and couldn't recommend them any more highly. They put on a great event and really handled everything well and Pam made sure the chef took some allergies into account and adapted the whole menu. We customized the Island menu and it was fantastic- the passionfruit vinegarette is delicious on the caribbean cobb salad, the mahi and jerk chicken were great- the chicken was very moist! People said the rice was also very moist which is hard to do when keeping it heated on a buffet. I am a certified foodie and this food was even good to me. Everyone raved.
They made all the tables look great and set up the ceremony site beautifully and transported our chairs we rented (didn't like the ones they had on hand). They helped with setup of all the different vendors and delivered the flowers to my room, etc.
Great service, great food, great venue, beautiful beach!
We just returned from our wedding at the Islander and couldn't recommend them any more highly. They put on a great event Read more...
We just returned from our wedding at the Islander and couldn't recommend them any more highly. They put on a great event and really handled everything well and Pam made sure the chef took some allergies into account and adapted the whole menu. We customized the Island menu and it was fantastic- the passionfruit vinegarette is delicious on the caribbean cobb salad, the mahi and jerk chicken were great- the chicken was very moist! People said the rice was also very moist which is hard to do when keeping it heated on a buffet. I am a certified foodie and this food was even good to me. Everyone raved.
They made all the tables look great and set up the ceremony site beautifully and transported our chairs we rented (didn't like the ones they had on hand). They helped with setup of all the different vendors and delivered the flowers to my room, etc.
Great service, great food, great venue, beautiful beach! Read less
Services Used: Wedding Venue
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kristifsulaw
Wedding:
7/19/2009
4.0/5.0
When my husband and I walked into the Islander,w e immediately knew this was where we wanted to get married. They have a beautiful beach! We had quite a few problems with them, but they were able to remedy the problems. For example, they told me a date was available and when I called to book, it was no longer available. But they gave me a discount to have the wedding on a Sunday, which worked out just fine. I also found out that my room discount wasn't much of a discount because guests were able to book online through hotels.com and expedia.com for less. Then when I arrived, the suite that I had reserved wasn't available, but they comped a couple rooms for that mistake. They also messed up the seating chart and blamed it on me saying that was how I gave it to them, which it wasn't. Oh, one other thing. Nobody discussed my final payment arrangement with me so when I checked out, I asked what to do and they person at the desk had no idea. They ended up charging my card that I used to reserve the rooms which was not the card I was planning on using for the catering. I didn't give them permission to do that. And they also charged me for the rooms they told me they were comping and so they credited me. Other than those things, the ceremony and dinner were beautiful. I expected some things to go wrong because nothing is perfect. I would still recommend the Islander for a wedding venue despite the problems we had.
When my husband and I walked into the Islander,w e immediately knew this was where we wanted to get married. They have a Read more...
When my husband and I walked into the Islander,w e immediately knew this was where we wanted to get married. They have a beautiful beach! We had quite a few problems with them, but they were able to remedy the problems. For example, they told me a date was available and when I called to book, it was no longer available. But they gave me a discount to have the wedding on a Sunday, which worked out just fine. I also found out that my room discount wasn't much of a discount because guests were able to book online through hotels.com and expedia.com for less. Then when I arrived, the suite that I had reserved wasn't available, but they comped a couple rooms for that mistake. They also messed up the seating chart and blamed it on me saying that was how I gave it to them, which it wasn't. Oh, one other thing. Nobody discussed my final payment arrangement with me so when I checked out, I asked what to do and they person at the desk had no idea. They ended up charging my card that I used to reserve the rooms which was not the card I was planning on using for the catering. I didn't give them permission to do that. And they also charged me for the rooms they told me they were comping and so they credited me. Other than those things, the ceremony and dinner were beautiful. I expected some things to go wrong because nothing is perfect. I would still recommend the Islander for a wedding venue despite the problems we had. Read less
Services Used: Wedding Venue
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jesp07
Wedding:
1/12/2008
4.0/5.0
We immediatly knew this was the setting for our wedding! So relaxed and stunning views of the Ocean. The only resort in the keys with an actual beach and tons of beachfront. We preformed our ceremony and reception in the sand and couldnt be happier. The views were breathaking and I dont know anyone who didntlove our choice with the location of our wedding.
We immediatly knew this was the setting for our wedding! So relaxed and stunning views of the Ocean. The only resort in Read more...
We immediatly knew this was the setting for our wedding! So relaxed and stunning views of the Ocean. The only resort in the keys with an actual beach and tons of beachfront. We preformed our ceremony and reception in the sand and couldnt be happier. The views were breathaking and I dont know anyone who didntlove our choice with the location of our wedding. Read less
Services Used: Wedding Venue
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