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The Madison Concourse Hotel & Governor's Club

Madison , WI
CONTACT US
CONTACT US

LOCATION

1 West Dayton Street
Madison, WI US 53703 (map)

PHONE

800-356-8293

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

The Madison Concourse Hotel and Governor’s Club has a long standing reputation for being the premier hotel for weddings in Madison. Offering a combination of traditional settings and... Read more
The Madison Concourse Hotel and Governor’s Club has a long standing reputation for being the premier hotel for weddings in Madison. Offering a combination of traditional settings and contemporary amenities, it’s easy to see why we were named Best Wedding Night Hotel and Best Hotel for Guests by Wisconsin Bride.

Your guests will feel special spending the weekend at a renowned hotel located in the heart of downtown Madison. From an anticipatory rehearsal dinner to a grand reception, or a relaxing day at nearby Alan Koa Salon Spa, you will find The Madison Concourse Hotel to be welcoming and romantic. You and your guests will love our modern, new ballrooms and Governor’s Club guest rooms. Take advantage of the many photo opportunities this central location offers by stopping by the Capitol, University of Wisconsin and State Street to capture the essence of downtown Madison.

The elegant settings at The Madison Concourse Hotel are just the beginning. Our experienced catering staff and award winning chef set an unprecedented standard for working with each bride to ensure the day is everything you dreamed of. Let us take care of the details—from working with you to plan the menu and decorating the tables—to create a seamless experience so you arrive to your reception worry-free and can focus on celebrating with your family and friends.

When hosting a once-in-a-lifetime event, your guests should be treated to a culinary experience that is as extraordinary as the service. Our executive chef, named Best Local Chef, by Madison Magazine’s Reader Poll, has developed a contemporary menu certain to please even the most discriminating palate. Read less

PHOTOS

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INFO FOR WEDDING VENUE

When was your venue built?
1972
When was your venue last renovated?
2014
Describe your venue:
Banquet Hall, Hotel, Restaurant
Describe the style of your venue
City, Classic / Traditional, Modern
What wedding services does your venue provide?
Bridal Shower, Ceremony, Reception
What is the maximum capacity of your venue?
800
How many event spaces or rooms does your venue offer?
11
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
No
Does your venue have on-site accommodations?
Yes
Number of guest rooms
358
What is the minimum rental fee for your venue?
1000
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
No
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
No
Catering
Offered in-house
Is catering included in the minimum rental fee?
No
What is the average catering price per person at your venue?
30
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
Yes
Event Rentals
Outside vendors welcome
Lighting and Sound
Offered in-house, Outside vendors welcome
Are lighting and sound included in the minimum rental fee?
Yes
Linens
Offered in-house, Outside vendors welcome
Are linens included in the minimum rental fee?
No
Seating
Offered in-house
Is seating included in the minimum rental fee?
No
Shuttle / Transportation
Offered in-house, Outside vendors welcome
Is transportation included in the minimum rental fee?
No
Wedding Cake
Outside vendors welcome

INFO FOR REHEARSAL DINNER

When was your venue built?
1972
When was your venue last renovated?
2014
Describe your venue:
Banquet Hall, Hotel, Restaurant
Describe the style of your venue
City, Classic / Traditional, Modern
What wedding services does your venue provide?
Bridal Shower, Ceremony, Reception
How many event spaces or rooms does your venue offer?
11
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
No
Does your venue have on-site accommodations?
Yes
Number of guest rooms
358
What is the minimum rental fee for your venue?
1000
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
No
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
No
Catering
Offered in-house
Is catering included in the minimum rental fee?
No
What is the average catering price per person at your venue?
30
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
Yes
Event Rentals
Outside vendors welcome
Lighting and Sound
Offered in-house, Outside vendors welcome
Are lighting and sound included in the minimum rental fee?
Yes
Linens
Offered in-house, Outside vendors welcome
Are linens included in the minimum rental fee?
No
Seating
Offered in-house
Is seating included in the minimum rental fee?
No
Shuttle / Transportation
Offered in-house, Outside vendors welcome
Is transportation included in the minimum rental fee?
No
Wedding Cake
Outside vendors welcome

REVIEWS

4.6
out of 5.0
4.8/5.0
4.7/5.0
4.7/5.0
4.3/5.0
4.7/5.0
Sort by
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Samantha
Wedding:
8/31/2014
5.0/5.0
My husband and I could not have asked for a better wedding! The Concourse was beyond what we imagined and the professionalism and care they showed was incredible. We worked with Jackie for a short time before she went on maternity leave and she was wonderful. We were informed well in advance of her leave and assigned to Mary to work with us for the remainder. We were sad to not be working with Jackie but quickly realized that Mary was amazing as well! We are so happy that we chose The Concourse for not just our reception, but our ceremony and rehearsal dinner as well. Everything was beyond expectation and there was never a moment of worry with anything. Any questions we had were answered quickly either by phone or email and any request we had was happily done. The hotel itself was also very accommodating and our guests were very pleased. The food for both the rehearsal and reception was delicious and we received so many compliments from our friends and family all night. Mary was also there to work with us the entire weekend of our wedding and somehow seemed to be in five places at once all night. She made my husband and I feel so comfortable and relaxed and I think that's what every couple wants! Simply wonderful!
My husband and I could not have asked for a better wedding! The Concourse was beyond what we imagined and the Read more...
My husband and I could not have asked for a better wedding! The Concourse was beyond what we imagined and the professionalism and care they showed was incredible. We worked with Jackie for a short time before she went on maternity leave and she was wonderful. We were informed well in advance of her leave and assigned to Mary to work with us for the remainder. We were sad to not be working with Jackie but quickly realized that Mary was amazing as well! We are so happy that we chose The Concourse for not just our reception, but our ceremony and rehearsal dinner as well. Everything was beyond expectation and there was never a moment of worry with anything. Any questions we had were answered quickly either by phone or email and any request we had was happily done. The hotel itself was also very accommodating and our guests were very pleased. The food for both the rehearsal and reception was delicious and we received so many compliments from our friends and family all night. Mary was also there to work with us the entire weekend of our wedding and somehow seemed to be in five places at once all night. She made my husband and I feel so comfortable and relaxed and I think that's what every couple wants! Simply wonderful! Read less
Services Used: Rehearsal Dinner, Wedding Venue
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Outstanding service. Not a single complaint. The coordinator assigned to us (Shana) was wonderful....always organized, willing to help, very professional. The reception was top notch.
Outstanding service. Not a single complaint. The coordinator assigned to us (Shana) was wonderful....always organized, Read more...
Outstanding service. Not a single complaint. The coordinator assigned to us (Shana) was wonderful....always organized, willing to help, very professional. The reception was top notch. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Emily
Wedding:
1/12/2013
5.0/5.0
We had our recent wedding reception at the Concourse Hotel, and our experience was wonderful! They assign you a wedding coordinator, who works with you to plan your event - we worked with Sarah who was fantastic! She responded to all my emails (there were a lot) often within an hour or two, and never more than a day later. She helped me plan a few things, and came up with some ideas that I hadn't even thought of. They day of I almost felt like I had an extra attendant when she was around - she paid attention to so many details, and took care of so many little items, that it never even occurred to me to worry about whether or not they were being done.

The hotel also took care of practically everything - they set up all our pre-assembled decorations, set-up, helped move the gifts... you definitely get the services you pay for at the Concourse. The reception room looked even better than I had hoped it would. We had a hot chocolate bar (winter wedding), which they completely decorated and looked great. They worked really well with our vendors and helped make sure everything was taken care of that day. Our food was REALLY good, and we have now had multiple people comment afterwards to us how much they liked the food.

Overall, our experience was wonderful, and my husband and I are SO happy we chose to go with the Concourse HOtel for our wedding reception. I would recommend them to anyone looking for a classy, elegant, and service-oriented reception locale.
We had our recent wedding reception at the Concourse Hotel, and our experience was wonderful! They assign you a wedding Read more...
We had our recent wedding reception at the Concourse Hotel, and our experience was wonderful! They assign you a wedding coordinator, who works with you to plan your event - we worked with Sarah who was fantastic! She responded to all my emails (there were a lot) often within an hour or two, and never more than a day later. She helped me plan a few things, and came up with some ideas that I hadn't even thought of. They day of I almost felt like I had an extra attendant when she was around - she paid attention to so many details, and took care of so many little items, that it never even occurred to me to worry about whether or not they were being done.

The hotel also took care of practically everything - they set up all our pre-assembled decorations, set-up, helped move the gifts... you definitely get the services you pay for at the Concourse. The reception room looked even better than I had hoped it would. We had a hot chocolate bar (winter wedding), which they completely decorated and looked great. They worked really well with our vendors and helped make sure everything was taken care of that day. Our food was REALLY good, and we have now had multiple people comment afterwards to us how much they liked the food.

Overall, our experience was wonderful, and my husband and I are SO happy we chose to go with the Concourse HOtel for our wedding reception. I would recommend them to anyone looking for a classy, elegant, and service-oriented reception locale. Read less
Services Used: Catering, Wedding Planning, Lighting & Decor, , Wedding Venue
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Lynn
Wedding:
10/6/2012
5.0/5.0
The Madison Concourse Hotel was amazing for our wedding. They were professional, responsive and provided great service! Our reception was beautiful, elegant and everything we hoped for. My husband and I highly recommend the Concourse Hotel for your event.
The Madison Concourse Hotel was amazing for our wedding. They were professional, responsive and provided great service! Read more...
The Madison Concourse Hotel was amazing for our wedding. They were professional, responsive and provided great service! Our reception was beautiful, elegant and everything we hoped for. My husband and I highly recommend the Concourse Hotel for your event. Read less
Services Used: Wedding Venue
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Rachel
Wedding:
7/7/2012
5.0/5.0
The Concourse Hotel was amazing. They were fair and up-front about their services and pricing. They included many services in their base prices that other vendors charge extra for. Everyone there was extremely helpful, both before, and during the event. Our coordinator, Jenni Thompson, was especially wonderful. She helped us with everything we needed. She met with us several times to answer all our questions and go over exactly how we wanted the event run. She and the rest of the staff at the Concourse pulled off our event flawlessly and exactly how we wanted. More than that, after our meetings, I had every confidence in Jenni and the rest of the Concourse that everything would work out and it really had a big impact on how much I was able to enjoy my wedding day, knowing that I didn't have to worry at all about anything at the receptio. I will recommend them to all engaged couples in and around the Madison area. Thanks so much!
The Concourse Hotel was amazing. They were fair and up-front about their services and pricing. They included many services Read more...
The Concourse Hotel was amazing. They were fair and up-front about their services and pricing. They included many services in their base prices that other vendors charge extra for. Everyone there was extremely helpful, both before, and during the event. Our coordinator, Jenni Thompson, was especially wonderful. She helped us with everything we needed. She met with us several times to answer all our questions and go over exactly how we wanted the event run. She and the rest of the staff at the Concourse pulled off our event flawlessly and exactly how we wanted. More than that, after our meetings, I had every confidence in Jenni and the rest of the Concourse that everything would work out and it really had a big impact on how much I was able to enjoy my wedding day, knowing that I didn't have to worry at all about anything at the receptio. I will recommend them to all engaged couples in and around the Madison area. Thanks so much! Read less
Services Used: Catering, Wedding Venue
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JKukawica
Wedding:
11/13/2010
5.0/5.0
Everything was so well organized and ran SO smoothly! I didn't have to worry about a thing, and htey were very flexible during the reception! They had a lot of times to meet and set things up before hand, and the woman I worked with had a lot of great ideas and suggestions that made the whole thing really easy! Would do it over again! They gave me the perfect wedding reception!
Everything was so well organized and ran SO smoothly! I didn't have to worry about a thing, and htey were very flexible Read more...
Everything was so well organized and ran SO smoothly! I didn't have to worry about a thing, and htey were very flexible during the reception! They had a lot of times to meet and set things up before hand, and the woman I worked with had a lot of great ideas and suggestions that made the whole thing really easy! Would do it over again! They gave me the perfect wedding reception! Read less
Services Used: Wedding Venue
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jessicaleibrock
Wedding:
9/18/2009
5.0/5.0
We honestly had a great experience with the Concourse. We planned our wedding rather quickly so ended up going with a Friday night. We chose the Concourse because they offered a 10 percent discount for Friday night weddings. They bent over backwards to make our wedding wonderful, our wedding coordinator Jodie was fabulous. As the bride, I never had to worry about a thing! Her and my wedding coordinator Bill (The Wedding Guy) made sure that everything went perfectly. From being greeted at the reception in our own private room with champagne so I could bustle my dress, to waiters all serving the wedding party at once (very theatrical!) the whole reception was perfect. And we are still getting compliments on the food. When we went in to do our tasting, the chef actually ended up customizing a salad for us to go along with our three entree choices. We also had an appetizer buffet during cocktail hour that people just raved about. Plus the proximity to the Capital and downtown church where we were married couldn't be beat. Overall, awesome site.
We honestly had a great experience with the Concourse. We planned our wedding rather quickly so ended up going with a Read more...
We honestly had a great experience with the Concourse. We planned our wedding rather quickly so ended up going with a Friday night. We chose the Concourse because they offered a 10 percent discount for Friday night weddings. They bent over backwards to make our wedding wonderful, our wedding coordinator Jodie was fabulous. As the bride, I never had to worry about a thing! Her and my wedding coordinator Bill (The Wedding Guy) made sure that everything went perfectly. From being greeted at the reception in our own private room with champagne so I could bustle my dress, to waiters all serving the wedding party at once (very theatrical!) the whole reception was perfect. And we are still getting compliments on the food. When we went in to do our tasting, the chef actually ended up customizing a salad for us to go along with our three entree choices. We also had an appetizer buffet during cocktail hour that people just raved about. Plus the proximity to the Capital and downtown church where we were married couldn't be beat. Overall, awesome site. Read less
Services Used: Wedding Venue
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Andrew
Wedding:
7/4/2009
5.0/5.0
Food was absolutely amazing, best steak I have ever had. Beautiful stairwell in the hotel for pictures. Governors suite was gorgeous.
Food was absolutely amazing, best steak I have ever had. Beautiful stairwell in the hotel for pictures. Governors suite Read more...
Food was absolutely amazing, best steak I have ever had. Beautiful stairwell in the hotel for pictures. Governors suite was gorgeous. Read less
Services Used: Wedding Venue
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Amanda
Wedding:
1/18/2014
4.9/5.0
The Madison Concourse Hotel & Governor's Club was the perfect venue for our reception. Shana, our first coordinator, and Sarah, our second coordinator, were helpful, responsive, and made the day go so smoothly. We had a Wisconsin-themed wedding, which might have confused or daunted some coordinators; Shana and Sarah made it happen, including a huge tub of ice for our Hook's Cheese favors. The room looked beautiful, and we even had a private conference room (with a private bathroom) for the wedding party to stash their stuff and for me to wrangle my dress for bathroom things. It was perfect. The only issue we had was with our gifts; they were supposed to have been brought up to our guest room at the end of the night, but we ended up having to do it ourselves.
The shuttle was great, too. We used it to get from the Concourse to the University Club, where we had our ceremony, and back to the reception. It meant that the bridal party and out of town guests didn't have to figure out cars or cabs, and could enjoy their champagne toast.

I would recommend the Concourse to any bride who wants an elegant downtown Madison wedding. Our guests really appreciated being able to just run upstairs at the end of the night, and we loved having breakfast in the Dayton St. Grille on Sunday morning.
The Madison Concourse Hotel & Governor's Club was the perfect venue for our reception. Shana, our first coordinator, and Read more...
The Madison Concourse Hotel & Governor's Club was the perfect venue for our reception. Shana, our first coordinator, and Sarah, our second coordinator, were helpful, responsive, and made the day go so smoothly. We had a Wisconsin-themed wedding, which might have confused or daunted some coordinators; Shana and Sarah made it happen, including a huge tub of ice for our Hook's Cheese favors. The room looked beautiful, and we even had a private conference room (with a private bathroom) for the wedding party to stash their stuff and for me to wrangle my dress for bathroom things. It was perfect. The only issue we had was with our gifts; they were supposed to have been brought up to our guest room at the end of the night, but we ended up having to do it ourselves.
The shuttle was great, too. We used it to get from the Concourse to the University Club, where we had our ceremony, and back to the reception. It meant that the bridal party and out of town guests didn't have to figure out cars or cabs, and could enjoy their champagne toast.

I would recommend the Concourse to any bride who wants an elegant downtown Madison wedding. Our guests really appreciated being able to just run upstairs at the end of the night, and we loved having breakfast in the Dayton St. Grille on Sunday morning. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Samantha
Wedding:
10/13/2012
4.9/5.0
Great wedding consultants, excellent food, and beautiful rooms. Our consultant was amazing having her there to make sure the reception was set up was priceless and allowed me to worry about one less thing on my wedding day.
Great wedding consultants, excellent food, and beautiful rooms. Our consultant was amazing having her there to make sure Read more...
Great wedding consultants, excellent food, and beautiful rooms. Our consultant was amazing having her there to make sure the reception was set up was priceless and allowed me to worry about one less thing on my wedding day. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
4.9/5.0
The Concourse hotel was so great to work with for our wedding! They were prompt, professional and easy to work with! I could enjoy our wedding day without any worries about the venue set up or food. I would highly recommend The Concourse!
The Concourse hotel was so great to work with for our wedding! They were prompt, professional and easy to work with! I Read more...
The Concourse hotel was so great to work with for our wedding! They were prompt, professional and easy to work with! I could enjoy our wedding day without any worries about the venue set up or food. I would highly recommend The Concourse! Read less
Services Used: Wedding Venue
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Alison
Wedding:
10/19/2013
4.8/5.0
We had our recent wedding reception at the Concourse, which we chose because our ceremony was held at the Capitol and we wanted an easy walk. There were a few bumps along the way but Shana our coordinator did everything she could to ensure that everything went off without a hitch (mostly our fault, only 3/4 of the people we expected attended the wedding and we had worried about meeting food minimums, probably not a normal situation). On the big day everything was perfect! I heard nothing but compliments on the food (we offered the flat iron steak and walleye, the steak was a bit overdone for my taste but that’s to be expected with banquet food and it was still tasty, the fish was delicious), the bartender was very on top of things (in hindsight we probably should have hired an additional bartender, but there were no complaints!) and the room was beautiful. My husband and I were also given a beautiful suite with lake views and a whirlpool tub, which was great at the end of a long day. Would definitely recommend!
We had our recent wedding reception at the Concourse, which we chose because our ceremony was held at the Capitol and we Read more...
We had our recent wedding reception at the Concourse, which we chose because our ceremony was held at the Capitol and we wanted an easy walk. There were a few bumps along the way but Shana our coordinator did everything she could to ensure that everything went off without a hitch (mostly our fault, only 3/4 of the people we expected attended the wedding and we had worried about meeting food minimums, probably not a normal situation). On the big day everything was perfect! I heard nothing but compliments on the food (we offered the flat iron steak and walleye, the steak was a bit overdone for my taste but that’s to be expected with banquet food and it was still tasty, the fish was delicious), the bartender was very on top of things (in hindsight we probably should have hired an additional bartender, but there were no complaints!) and the room was beautiful. My husband and I were also given a beautiful suite with lake views and a whirlpool tub, which was great at the end of a long day. Would definitely recommend! Read less
Services Used: Wedding Venue
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Abby
Wedding:
6/22/2013
4.8/5.0
We had an absolutely wonderful experience with the Concourse for our reception. Shana from the event planning office was incredibly helpful and really made our ideas for the reception come to life. She was always patient, friendly, and professional. Thank you so much for helping make our day perfect!
We had an absolutely wonderful experience with the Concourse for our reception. Shana from the event planning office was Read more...
We had an absolutely wonderful experience with the Concourse for our reception. Shana from the event planning office was incredibly helpful and really made our ideas for the reception come to life. She was always patient, friendly, and professional. Thank you so much for helping make our day perfect! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
4.8/5.0
The Concourse was highly recommended to me by a close friend who had her wedding at the Concourse a few years ago, and we are very glad we chose to work with them for our wedding reception.

Jenni at the Concourse is absolutely AMAZING. She quickly responded to emails and phone calls throughout the entire wedding planning process. We had a few last minute (day of) guest list changes and she quickly and smoothly accommodated the additional guests who decided to show up. It was such a relief to know that we did not have to stress or worry during our reception. We were able to show up and enjoy the night without worrying about the details because she had everything under control.

The entire reception ran smoothly with the help of all of the Concourse staff. Everyone was friendly, professional, and provided excellent service to our guests.
The Concourse was highly recommended to me by a close friend who had her wedding at the Concourse a few years ago, and we Read more...
The Concourse was highly recommended to me by a close friend who had her wedding at the Concourse a few years ago, and we are very glad we chose to work with them for our wedding reception.

Jenni at the Concourse is absolutely AMAZING. She quickly responded to emails and phone calls throughout the entire wedding planning process. We had a few last minute (day of) guest list changes and she quickly and smoothly accommodated the additional guests who decided to show up. It was such a relief to know that we did not have to stress or worry during our reception. We were able to show up and enjoy the night without worrying about the details because she had everything under control.

The entire reception ran smoothly with the help of all of the Concourse staff. Everyone was friendly, professional, and provided excellent service to our guests. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Jessica
Wedding:
8/18/2012
4.8/5.0
My wedding was beautiful! All venues can be expensive, and the Concourse is definately not an exception. We worked with Jenni, and she was AWESOME! She was very quick to respond to whatever we needed, and she was very accommodating in regards to making sure we could have the evening exactly how we wanted. She was super patient and helpful. Our food was fanastic and the bar service was great. The hotel is gorgeous and was a great choice since most of our guests were from out of town. My day was perfect and I am so glad with the service provided by the Concourse.
My wedding was beautiful! All venues can be expensive, and the Concourse is definately not an exception. We worked with Read more...
My wedding was beautiful! All venues can be expensive, and the Concourse is definately not an exception. We worked with Jenni, and she was AWESOME! She was very quick to respond to whatever we needed, and she was very accommodating in regards to making sure we could have the evening exactly how we wanted. She was super patient and helpful. Our food was fanastic and the bar service was great. The hotel is gorgeous and was a great choice since most of our guests were from out of town. My day was perfect and I am so glad with the service provided by the Concourse. Read less
Services Used: Wedding Venue
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Christine
Wedding:
9/24/2010
4.8/5.0
The Concourse made my wedding more perfect than I could have even dreamed of!
The Concourse made my wedding more perfect than I could have even dreamed of!
The Concourse made my wedding more perfect than I could have even dreamed of! Read less
Services Used: Wedding Venue
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emily346
Wedding:
10/10/2009
4.7/5.0
The Madison Concourse was amazing in all aspects. Coordinator Shana was attentive, helpful, and supportive. The space has been redone since the online photos were taken, and was perfect for our needs. The ability to walk upstairs to bed after a long day was also great. Guests loved the food, and the costs were reasonable. They are great!
The Madison Concourse was amazing in all aspects. Coordinator Shana was attentive, helpful, and supportive. The space has Read more...
The Madison Concourse was amazing in all aspects. Coordinator Shana was attentive, helpful, and supportive. The space has been redone since the online photos were taken, and was perfect for our needs. The ability to walk upstairs to bed after a long day was also great. Guests loved the food, and the costs were reasonable. They are great! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Sara
Wedding:
9/17/2011
4.4/5.0
The Concourse provided an elegant setting and wonderful food for our reception. People keep telling us it's the best wedding food they've had. The personal coordinator is a nice touch, although I sometimes felt like I had to ask the same question several times before getting an answer. A few minor details were not as expected, but overall the experience was wonderful. We had a fantastic wedding!
The Concourse provided an elegant setting and wonderful food for our reception. People keep telling us it's the best Read more...
The Concourse provided an elegant setting and wonderful food for our reception. People keep telling us it's the best wedding food they've had. The personal coordinator is a nice touch, although I sometimes felt like I had to ask the same question several times before getting an answer. A few minor details were not as expected, but overall the experience was wonderful. We had a fantastic wedding! Read less
Services Used: Wedding Venue
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KRHagen
Wedding:
11/28/2009
3.9/5.0
I was over all happy but felt very rushed during the reception. The communication about our bill and pre-pay was poor on their end and the final bill was late getting to us and incorrect. Some of the incorrect items were fixed but some of the over charges we ended up eating just to move on with our lives. They lost our cake topper which I am not happy about, However they were very accommodating with rooms and parking. I felt they did try very hard to please us. I felt like they went above and beyond with some things but in hind sight, I feel when you give some one that much money, they should go above and beyond with everything. I was happy with a lot and disappointed with a few things so all in all they were a good vendor.
I was over all happy but felt very rushed during the reception. The communication about our bill and pre-pay was poor on Read more...
I was over all happy but felt very rushed during the reception. The communication about our bill and pre-pay was poor on their end and the final bill was late getting to us and incorrect. Some of the incorrect items were fixed but some of the over charges we ended up eating just to move on with our lives. They lost our cake topper which I am not happy about, However they were very accommodating with rooms and parking. I felt they did try very hard to please us. I felt like they went above and beyond with some things but in hind sight, I feel when you give some one that much money, they should go above and beyond with everything. I was happy with a lot and disappointed with a few things so all in all they were a good vendor. Read less
Services Used: Wedding Venue
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Katie
Wedding:
11/28/2009
3.9/5.0
I was over all happy but felt very rushed during the reception. The communication about our bill and pre-pay was poor on their end and the final bill was late getting to us and incorrect. Some of the incorrect items were fixed but some of the over charges we ended up eating just to move on with our lives. They lost our cake topper which I am not happy about, However they were very accommodating with rooms and parking. I felt they did try very hard to please us. I felt like they went above and beyond with some things but in hind sight, I feel when you give some one that much money, they should go above and beyond with everything. I was happy with a lot and disappointed with a few things so all in all they were a good vendor.
I was over all happy but felt very rushed during the reception. The communication about our bill and pre-pay was poor on Read more...
I was over all happy but felt very rushed during the reception. The communication about our bill and pre-pay was poor on their end and the final bill was late getting to us and incorrect. Some of the incorrect items were fixed but some of the over charges we ended up eating just to move on with our lives. They lost our cake topper which I am not happy about, However they were very accommodating with rooms and parking. I felt they did try very hard to please us. I felt like they went above and beyond with some things but in hind sight, I feel when you give some one that much money, they should go above and beyond with everything. I was happy with a lot and disappointed with a few things so all in all they were a good vendor. Read less
Services Used: Catering, Wedding Venue
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Gemkatred
Wedding:
8/14/2010
1.9/5.0
Wedding planner was great! Day of the wedding and reception not so great. I had the pleasure of the other wedding attendents at another wedding coming to my side once their bar was closed out we had an open bar and were paying per drink so it cost us a lot of extra cost. This was after 9pm so I could not find someone to help get them out of my reception. I had asked a head of time about this and was told someone stands between the weddings and the doors would be closed. This was not the case. Oh and you could tell they were from the other wedding becaused the groomen and bridesmaids looked different. The bartenders were rude whe I asked then why they would serve people the were NOT from my wedding. Plus they were rude all night I waited in line for my drinks. OH and beware if you pay per drink they tend to snacth up your drinks fast if you set them down and say go to the bathroom. They lost my mugs I bought for the groom and best man. After the wedding was finished I ended up taking my gifts to my room myself (they said they would do it). They over charged me for items. I asked for guitar picks to be scattered on the table however they placed them at each napkin setting. They served my guest before serving us. During the planning you are rushed a lot of the time oh and for the tasting you have to go with a huge group of people. I really wish I to another location. The food did taste great.
Wedding planner was great! Day of the wedding and reception not so great. I had the pleasure of the other wedding Read more...
Wedding planner was great! Day of the wedding and reception not so great. I had the pleasure of the other wedding attendents at another wedding coming to my side once their bar was closed out we had an open bar and were paying per drink so it cost us a lot of extra cost. This was after 9pm so I could not find someone to help get them out of my reception. I had asked a head of time about this and was told someone stands between the weddings and the doors would be closed. This was not the case. Oh and you could tell they were from the other wedding becaused the groomen and bridesmaids looked different. The bartenders were rude whe I asked then why they would serve people the were NOT from my wedding. Plus they were rude all night I waited in line for my drinks. OH and beware if you pay per drink they tend to snacth up your drinks fast if you set them down and say go to the bathroom. They lost my mugs I bought for the groom and best man. After the wedding was finished I ended up taking my gifts to my room myself (they said they would do it). They over charged me for items. I asked for guitar picks to be scattered on the table however they placed them at each napkin setting. They served my guest before serving us. During the planning you are rushed a lot of the time oh and for the tasting you have to go with a huge group of people. I really wish I to another location. The food did taste great. Read less
Services Used: Wedding Venue

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1 West Dayton Street, Madison, WI 53703 See On Map
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