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(6)

The Men's Wearhouse

Towson , MD

LOCATION

Towson, MD US

WEBSITE

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Dress & Attire

REVIEWS

3.5
out of 5.0
3.4/5.0
3.8/5.0
3.7/5.0
3.8/5.0
3.1/5.0
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Heidi
Wedding:
5/21/2011
3.0/5.0
The tux's looked great but they were not flexable with us when we needed to pick them up a day earier. The staff here didn't have the greatest cutsomer service and acted like they didn't want to help us.
The tux's looked great but they were not flexable with us when we needed to pick them up a day earier. The staff here Read more...
The tux's looked great but they were not flexable with us when we needed to pick them up a day earier. The staff here didn't have the greatest cutsomer service and acted like they didn't want to help us. Read less
Services Used: Dress & Attire
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Barclay
Wedding:
4/10/2011
5.0/5.0
My husband arranged tuxedos for all the groomsmen through men's wearhouse. The store was having a buy one, get one free sale (which they have several times throughout the year), and we were able to outfit all of the men in our wedding party for a great price. The service was unbelievable and everyone in the store went above and beyond to help us in any way possible by ordering sizes that we needed, exchanging without any hassle, and tailoring everything to fit perfectly for a reasonable price. Family members in other states were able to get the same service at their local Men's Warehouse. I was so impressed with how great all of the guys looked, and I know that my husband must have had some help in the fashion department. We were so happy with the service and received a thank you gift certificate in the mail which we used to get a new suit for my husband to wear on the honeymoon that turned out to be very fashionable as we were walking down the Champs Elysees in Paris!
My husband arranged tuxedos for all the groomsmen through men's wearhouse. The store was having a buy one, get one free Read more...
My husband arranged tuxedos for all the groomsmen through men's wearhouse. The store was having a buy one, get one free sale (which they have several times throughout the year), and we were able to outfit all of the men in our wedding party for a great price. The service was unbelievable and everyone in the store went above and beyond to help us in any way possible by ordering sizes that we needed, exchanging without any hassle, and tailoring everything to fit perfectly for a reasonable price. Family members in other states were able to get the same service at their local Men's Warehouse. I was so impressed with how great all of the guys looked, and I know that my husband must have had some help in the fashion department. We were so happy with the service and received a thank you gift certificate in the mail which we used to get a new suit for my husband to wear on the honeymoon that turned out to be very fashionable as we were walking down the Champs Elysees in Paris! Read less
Services Used: Dress & Attire
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Delicia
Wedding:
6/7/2009
2.5/5.0
I used the store in White Marsh and I will never again go there if I can help it! First they didn't know what they were selling, and they messed up the order. We had to go back and fix their mistake not once but 3 times ! And to make it even worse, i found out the day before my wedding that they had messed up all of the vests for the groomsmen except for 2. I spent the day before my wedding on the phone with them to get the problem fixed. I will say that they did make it a priority to fix their mistake, but we had so many other problems with them, I would just go somewhere else. It's bad when you go to a store so much they know you by your name first and last! I will not use them again!
I used the store in White Marsh and I will never again go there if I can help it! First they didn't know what they were Read more...
I used the store in White Marsh and I will never again go there if I can help it! First they didn't know what they were selling, and they messed up the order. We had to go back and fix their mistake not once but 3 times ! And to make it even worse, i found out the day before my wedding that they had messed up all of the vests for the groomsmen except for 2. I spent the day before my wedding on the phone with them to get the problem fixed. I will say that they did make it a priority to fix their mistake, but we had so many other problems with them, I would just go somewhere else. It's bad when you go to a store so much they know you by your name first and last! I will not use them again! Read less
Services Used: Dress & Attire
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tobewed2709
Wedding:
2/7/2009
2.3/5.0
THIS REVIEW IS OF THE MW TUX LOCATION (Right next to Men's Wearhouse) Unfortunately I cannot speak highly of my interactions with the MW Tux location in the Towson Mall. The sales associate I encountered acted like she could care less about her job or our wedding. We visited other locations and received much higher levels of service which is why I think it's necessary to review this location. If you are looking for an MW Tux - check out the one in Glen Burnie - your chances are probably better at any other location than Towson. My husband went in to pick up his tux and it was 2 sizes too big in the jacket the day before the wedding...the associate responded that that was how it should look. He told her it was HIS wedding day, and important so could he please have another size...her apathy is a shame. She did honor the request, but it's really not the customer's job to have to step in an solve the problem.
THIS REVIEW IS OF THE MW TUX LOCATION (Right next to Men's Wearhouse) Unfortunately I cannot speak highly of my Read more...
THIS REVIEW IS OF THE MW TUX LOCATION (Right next to Men's Wearhouse) Unfortunately I cannot speak highly of my interactions with the MW Tux location in the Towson Mall. The sales associate I encountered acted like she could care less about her job or our wedding. We visited other locations and received much higher levels of service which is why I think it's necessary to review this location. If you are looking for an MW Tux - check out the one in Glen Burnie - your chances are probably better at any other location than Towson. My husband went in to pick up his tux and it was 2 sizes too big in the jacket the day before the wedding...the associate responded that that was how it should look. He told her it was HIS wedding day, and important so could he please have another size...her apathy is a shame. She did honor the request, but it's really not the customer's job to have to step in an solve the problem. Read less
Services Used: Dress & Attire
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becca
Wedding:
12/19/2008
3.4/5.0
they messed up my husbands tux, and a couple of our groomsmen. however we called them went back up and got it all worked out the night before the wedding and the tux's looked great!
they messed up my husbands tux, and a couple of our groomsmen. however we called them went back up and got it all worked Read more...
they messed up my husbands tux, and a couple of our groomsmen. however we called them went back up and got it all worked out the night before the wedding and the tux's looked great! Read less
Services Used: Dress & Attire
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Nzinga
Wedding:
12/24/2007
5.0/5.0
The Men's Wearhouse was able to accomodate our budget and tailor the groom's suit the same day. They were awesome.
The Men's Wearhouse was able to accomodate our budget and tailor the groom's suit the same day. They were awesome.
The Men's Wearhouse was able to accomodate our budget and tailor the groom's suit the same day. They were awesome. Read less
Services Used: Dress & Attire
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