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The Nordstrom Wedding Suite

San Jose , CA

LOCATION

Tysons Corner Center, 8075 Tysons Corner Center
McLean , VA US 22102 (map)
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

You'll find it in the Wedding Suite, from beautifully simple to simply amazing.

The Nordstrom Wedding Suite is the destination for everything you need for yourself and your... Read more
You'll find it in the Wedding Suite, from beautifully simple to simply amazing.

The Nordstrom Wedding Suite is the destination for everything you need for yourself and your wedding party for the big day. Located in 18 Nordstrom stores across the country and online at Nordstromweddings.com, the Wedding Suite offers an unparalleled selection of made-to-order and off-the-rack bridal gowns, bridesmaid dresses, accessories and more. With the help of Nordstrom's complimentary Wedding Stylists, you can find ensembles for every event, from the engagement to the honeymoon and everything in between.

The key is to start early, so we recommend scheduling an appointment with your Wedding Stylist at least five months before your wedding. To connect with a stylist, just complete our online form or call 1.888.300.1295. You can also get one-on-one service from one of our online Wedding Stylists via Live Chat. Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Father of the Bride, Father of the Groom, Flower Girls, Groom, Groomsmen, Mother of the Bride, Mother of the Groom, Ring Bearers
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Undergarments, Veils
Does a client need to schedule an appointment? How do the client appointments work?
In order for us to provide the best service, we recommend you make an appointment. Prior to your appointment, your stylist will schedule a 30-minute consultation to get to know you, your personal style and wedding aesthetic. Your stylist will have a fitting room personally set just for you when you arrive!
What is the typical turn-around time for a dress?
Special-order gowns should be ordered at least five months in advance, as our gowns are made especially for you! Off-the-rack gowns can be purchased at any time.
Do you carry new or once worn gowns?
We carry all new gowns.
How often do you receive new dresses?
It varies, but often we get new wedding gowns monthly and new bridesmaid dresses weekly so its always a good idea to check back!
Do you have a seamstress onsite?
Yes. We have on-site alterations.
In addition to wedding dresses, what other products do you sell?
You can find everything to complete your wedding look and the look of everyone in your wedding party, including shoes, jewelry, belts, hair pieces, veils, cosmetics, bridesmaid dresses, groomsmen attire, flower girl dresses, ring bearer suits and more.

REVIEWS

4.6
out of 5.0
4.6/5.0
4.6/5.0
4.7/5.0
4.5/5.0
4.5/5.0
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Default-vendor-profile-pic
Anonymous
Wedding:
[Private]
4.8/5.0
I worked with Michelle at the wedding suite and she was awesome. I only met with her twice before making my decision and I never felt pressured. She was honest with her opinions and was able to bring me dresses I never even considered, yet looked great on me. The one I chose was one I actually walked right by, but she thought would fit me well. It was much less expensive than the one I was originally considering, but Michelle was honest with me and told me the less expensive one was THE ONE. Couldn't be happier :)
I worked with Michelle at the wedding suite and she was awesome. I only met with her twice before making my decision and I Read more...
I worked with Michelle at the wedding suite and she was awesome. I only met with her twice before making my decision and I never felt pressured. She was honest with her opinions and was able to bring me dresses I never even considered, yet looked great on me. The one I chose was one I actually walked right by, but she thought would fit me well. It was much less expensive than the one I was originally considering, but Michelle was honest with me and told me the less expensive one was THE ONE. Couldn't be happier :) Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Anonymous
Wedding:
[Private]
1.0/5.0
Avoid using Nordstrom's Wedding Suite in Paramus, NJ. I took my bridesmaids there to look for their dresses and let's just say it was a waste of time. They had limited colors and limited sizes and when asked about the option to try on their actual sizes, my bridesmaids were told they would have to order a sample dress in the color and size they were interested in, wait for it to arrive and then return to try it on. If they didn't like it or it didn't fit, they could return it. Seems counterintuitive. So, we did what we should have done from the beginning and went to David's Bridal. They had everything we asked for and more and we even walked out of the store with the dresses ordered. No attitudes, no poor customer service skills and the experience was very pleasant. Will never recommend Nordstrom's Wedding Suite to anyone.
Avoid using Nordstrom's Wedding Suite in Paramus, NJ. I took my bridesmaids there to look for their dresses and let's just Read more...
Avoid using Nordstrom's Wedding Suite in Paramus, NJ. I took my bridesmaids there to look for their dresses and let's just say it was a waste of time. They had limited colors and limited sizes and when asked about the option to try on their actual sizes, my bridesmaids were told they would have to order a sample dress in the color and size they were interested in, wait for it to arrive and then return to try it on. If they didn't like it or it didn't fit, they could return it. Seems counterintuitive. So, we did what we should have done from the beginning and went to David's Bridal. They had everything we asked for and more and we even walked out of the store with the dresses ordered. No attitudes, no poor customer service skills and the experience was very pleasant. Will never recommend Nordstrom's Wedding Suite to anyone. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Desiree
Wedding:
6/6/2014
0.7/5.0
Usually Nordstrom has amazing customer service. Its almost a well known fact about this company. So, I am in utter shock at the experience I have had at NOrdstrom Bridal in Merrick Park,Miami, Fl.
We ordered our dresses in January and were told they would be here by April 24. A month after we ordered the dresses, the maid of honor discovered she was pregnant. She immediately called to inform them. Miriam told her that there was nothing she could do at this point, despite the fact that the wedding is in June and that the dresses had just been ordered. She actually told her, "try not to gain weight". I find it difficult to understand how nothing could be done when such a short time frame had passed.
I also find it shocking nothing could be done when April 24 came and went. We received no phone calls letting us know our dresses were running late. We called May 5 and were told that the dresses were on their way (after two phone calls where we were told to call back because someone was sick). No one could tell us exactly where the dresses were and when to expect them. I find that interesting as in 2014, tracking numbers are a daily fixture.
Finally we were told the dresses would be here by today, May 15. Three weeks late and three weeks until our wedding. We all need alterations, especially our pregnant maid of honor. At this point I personally have still not been contacted for an apology. What I have gotten are three days of phone calls demanding my remaining balance on the dress, when I told them I would pay the balance when I picked up the dress. I have been a bridesmaid NINE times and have NEVER witnessed anything like this. It is rude, inconsiderate, and just a complete lack of any customer service whatsoever. We had to demand free alterations - we weren't even offered that as compensation. Being a bridesmaid or bride is stressful enough without horrible customer service. Stay away.
Usually Nordstrom has amazing customer service. Its almost a well known fact about this company. So, I am in utter shock Read more...
Usually Nordstrom has amazing customer service. Its almost a well known fact about this company. So, I am in utter shock at the experience I have had at NOrdstrom Bridal in Merrick Park,Miami, Fl.
We ordered our dresses in January and were told they would be here by April 24. A month after we ordered the dresses, the maid of honor discovered she was pregnant. She immediately called to inform them. Miriam told her that there was nothing she could do at this point, despite the fact that the wedding is in June and that the dresses had just been ordered. She actually told her, "try not to gain weight". I find it difficult to understand how nothing could be done when such a short time frame had passed.
I also find it shocking nothing could be done when April 24 came and went. We received no phone calls letting us know our dresses were running late. We called May 5 and were told that the dresses were on their way (after two phone calls where we were told to call back because someone was sick). No one could tell us exactly where the dresses were and when to expect them. I find that interesting as in 2014, tracking numbers are a daily fixture.
Finally we were told the dresses would be here by today, May 15. Three weeks late and three weeks until our wedding. We all need alterations, especially our pregnant maid of honor. At this point I personally have still not been contacted for an apology. What I have gotten are three days of phone calls demanding my remaining balance on the dress, when I told them I would pay the balance when I picked up the dress. I have been a bridesmaid NINE times and have NEVER witnessed anything like this. It is rude, inconsiderate, and just a complete lack of any customer service whatsoever. We had to demand free alterations - we weren't even offered that as compensation. Being a bridesmaid or bride is stressful enough without horrible customer service. Stay away. Read less
Services Used: Dress & Attire
The Nordstrom Wedding Suite responded with the following comments:

Dear Customer,

I sincerely apologize for the experience that you had with Nordstrom. Weddings are very stressful and I am embarrassed at the fact that we have caused so much inconvenience and frustration.

I want to make this right, as we value you as a customer. If you could please give me a call at your earliest convenience at 206 303 6721, that would be great.

La Nae J
Nordstrom
Special Occasion Supervisor
Default-vendor-profile-pic
Lorraine
Wedding:
5/17/2014
0.0/5.0
How Nordstrom ruined my wedding. The saga starts in the shoe department, when I had shoes shipped to me from King of Prussia because they did not have my size. The shoes were shipped to California to a defunct address (at least 8 years old). Fortunately, I still own the house and my renter re-shipped them to me, with me paying the shipping charges. When they arrived, they were too small- and guess what? Nordstom's was out of the size I need. To Lord and Taylor for another pair of shoes.
Next I went to get a dress in the wedding suite. The dress was picked, measurements made and I waited 3 months. I ordered extra material to make a jacket or shawl. When the material arrived, no one contacted me. I had to follow up with Nordstrom's to find out when it arrived. No apologies for not having been called. When the dress arrived, it did not fit. No apologies, nothing from the women who waited on me. I was just sent away saying that someone would contact me the next day. As wedding was only a month away, I was panicked. Late the next day, I was called and told that a dress would be expedited in a larger size. Today I was called and told they would "fix" the dress that was too small. How that is going to happen, I have no idea.
So now I have shoes, hat, cumberbund and tie, material and a jacket that I paid to have made.....none of which is likely to be used as I sincerely doubt this will have a happy ending.
The complete lack of customer service by the women who waited on me the night I discovered the dress did not fit and the different "stories" I have been given as to how they will make this work rates Nordstrom's a zero for customer service and professionalism.
How Nordstrom ruined my wedding. The saga starts in the shoe department, when I had shoes shipped to me from King of Read more...
How Nordstrom ruined my wedding. The saga starts in the shoe department, when I had shoes shipped to me from King of Prussia because they did not have my size. The shoes were shipped to California to a defunct address (at least 8 years old). Fortunately, I still own the house and my renter re-shipped them to me, with me paying the shipping charges. When they arrived, they were too small- and guess what? Nordstom's was out of the size I need. To Lord and Taylor for another pair of shoes.
Next I went to get a dress in the wedding suite. The dress was picked, measurements made and I waited 3 months. I ordered extra material to make a jacket or shawl. When the material arrived, no one contacted me. I had to follow up with Nordstrom's to find out when it arrived. No apologies for not having been called. When the dress arrived, it did not fit. No apologies, nothing from the women who waited on me. I was just sent away saying that someone would contact me the next day. As wedding was only a month away, I was panicked. Late the next day, I was called and told that a dress would be expedited in a larger size. Today I was called and told they would "fix" the dress that was too small. How that is going to happen, I have no idea.
So now I have shoes, hat, cumberbund and tie, material and a jacket that I paid to have made.....none of which is likely to be used as I sincerely doubt this will have a happy ending.
The complete lack of customer service by the women who waited on me the night I discovered the dress did not fit and the different "stories" I have been given as to how they will make this work rates Nordstrom's a zero for customer service and professionalism. Read less
Services Used: Dress & Attire
The Nordstrom Wedding Suite responded with the following comments:

Dear Customer,

I sincerely apologize for the experience that you had with Nordstrom. Weddings are very stressful and I am embarrassed at the fact that we have caused so much inconvenience and frustration.

I want to make this right, as we value you as a customer. If you could please give me a call at your earliest convenience at 206 303 6721, that would be great.

Regards,

La Nae J
Nordstrom
Special Occasion Supervisor
Default-vendor-profile-pic
Jennifer
Wedding:
5/4/2014
5.0/5.0
My experience here has been phenomenal. My stylist, Breanna, was the absolute best! She helped me find the dress of my dreams (literally, she picked it out and had me try it on) AND kept me within my budget. She's been nothing but helpful, I even got my bridesmaids dresses from her, and she's helping me through my alterations process. I've had nothing but wonderful experiences here and I'm happier with the whole experience than I thought possible :)
My experience here has been phenomenal. My stylist, Breanna, was the absolute best! She helped me find the dress of my Read more...
My experience here has been phenomenal. My stylist, Breanna, was the absolute best! She helped me find the dress of my dreams (literally, she picked it out and had me try it on) AND kept me within my budget. She's been nothing but helpful, I even got my bridesmaids dresses from her, and she's helping me through my alterations process. I've had nothing but wonderful experiences here and I'm happier with the whole experience than I thought possible :) Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Kerry D'Orta
Wedding:
4/12/2014
5.0/5.0
It takes Nordstrom's exceptional service to make our dress shopping nothing but fun! We dressed the bride, the mother and grandmother of the bride, and the flower girl all at the bridal boutique in Tyson's thanks to Christa! All we had to do was try on and then sit on the couch! She brought everything to us from undergarments, bridal party gifts, jewelry, make-up, accessories and shoes! It was the best experience for all of us!
It takes Nordstrom's exceptional service to make our dress shopping nothing but fun! We dressed the bride, the mother and Read more...
It takes Nordstrom's exceptional service to make our dress shopping nothing but fun! We dressed the bride, the mother and grandmother of the bride, and the flower girl all at the bridal boutique in Tyson's thanks to Christa! All we had to do was try on and then sit on the couch! She brought everything to us from undergarments, bridal party gifts, jewelry, make-up, accessories and shoes! It was the best experience for all of us! Read less
Services Used: Dress & Attire, Jewelry
Default-vendor-profile-pic
Dianne
Wedding:
3/1/2014
0.0/5.0
My daughter checked your schedule to find an appointment date. Yesterday all appointments were filled. She selected another date. However, we were at the store and decided to stop by the wedding dress section just to take a look at your dresses. Three store clerks were chatting with themselves the first time we circled, and did not approach us. The second time one of them did, asking if we had an appointment scheduled. She said we could go ahead and look at the dresses by ourselves, and if we saw any, she would note that in the appointment book. She went back to chatting. After awhile she introduced my daughter to one of the women as the one who would be her coordinator on appointment day. That was the extent of help. There were obviously no appointments while we were there, and the help was minimal because the clerks were too busy with themselves. Of course, why help if an appointment was later in the month? The attitude was one of complete disinterest, friendly but not helpful.
We left, went to a designer shop down the street and found three women, including the designer, more than willing to take time from a photo shoot to help my daughter. The level of service was outstanding at Loly's. i am sure you can understand why we will spend 3800 for a dress there instead of at your shop, and why we think you deserve a 0 rating. Sadly the rest of your staff has always been so helpful in other departments over time. It came as a surprise to us that service at Nordstrom's was so lacking in the wedding department. My suggestion is that you train your clerks to at least appear interested even if they would prefer spending their time chatting with each other. The shop with the service gets the business.
My daughter checked your schedule to find an appointment date. Yesterday all appointments were filled. She selected Read more...
My daughter checked your schedule to find an appointment date. Yesterday all appointments were filled. She selected another date. However, we were at the store and decided to stop by the wedding dress section just to take a look at your dresses. Three store clerks were chatting with themselves the first time we circled, and did not approach us. The second time one of them did, asking if we had an appointment scheduled. She said we could go ahead and look at the dresses by ourselves, and if we saw any, she would note that in the appointment book. She went back to chatting. After awhile she introduced my daughter to one of the women as the one who would be her coordinator on appointment day. That was the extent of help. There were obviously no appointments while we were there, and the help was minimal because the clerks were too busy with themselves. Of course, why help if an appointment was later in the month? The attitude was one of complete disinterest, friendly but not helpful.
We left, went to a designer shop down the street and found three women, including the designer, more than willing to take time from a photo shoot to help my daughter. The level of service was outstanding at Loly's. i am sure you can understand why we will spend 3800 for a dress there instead of at your shop, and why we think you deserve a 0 rating. Sadly the rest of your staff has always been so helpful in other departments over time. It came as a surprise to us that service at Nordstrom's was so lacking in the wedding department. My suggestion is that you train your clerks to at least appear interested even if they would prefer spending their time chatting with each other. The shop with the service gets the business. Read less
Services Used: Dress & Attire
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Marisa
Wedding:
11/30/2013
5.0/5.0
The Nordstrom Wedding Suite at La Cantera in San Antonio was about the 3rd dress shop I went to when I was shopping for my wedding dress. By far, the ladies at the Wedding Suite provided the best service! I scheduled an appointment, answered some questions via email, and when I arrived at my appointment, Emily, my consultant had already pulled three dresses based on what I said I was looking for. She listened to everything I had to say and never made me feel rushed or insignificant. Every time I walked into the Wedding Suite after purchasing my dress, everyone was extremely polite, professional, and friendly! They made the entire process enjoyable and stress-free! Thank you!
The Nordstrom Wedding Suite at La Cantera in San Antonio was about the 3rd dress shop I went to when I was shopping for my Read more...
The Nordstrom Wedding Suite at La Cantera in San Antonio was about the 3rd dress shop I went to when I was shopping for my wedding dress. By far, the ladies at the Wedding Suite provided the best service! I scheduled an appointment, answered some questions via email, and when I arrived at my appointment, Emily, my consultant had already pulled three dresses based on what I said I was looking for. She listened to everything I had to say and never made me feel rushed or insignificant. Every time I walked into the Wedding Suite after purchasing my dress, everyone was extremely polite, professional, and friendly! They made the entire process enjoyable and stress-free! Thank you! Read less
Services Used: Dress & Attire
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Julie
Wedding:
10/18/2013
5.0/5.0
I searched for eight hours and walked four malls and came home with a mediocre Mother of the Bride dress. When I heard there was a Wedding Suite at the Topanga Nordstrom's I called and made an appointment. My daughter came with me and in a half hour I found the dress AND shoes of my dreams. I received so many compliments on my dress. I owe it all to Merrie who was so kind and attentive as I tried on several dresses. I couldn't be happier with my dress.
I searched for eight hours and walked four malls and came home with a mediocre Mother of the Bride dress. When I heard Read more...
I searched for eight hours and walked four malls and came home with a mediocre Mother of the Bride dress. When I heard there was a Wedding Suite at the Topanga Nordstrom's I called and made an appointment. My daughter came with me and in a half hour I found the dress AND shoes of my dreams. I received so many compliments on my dress. I owe it all to Merrie who was so kind and attentive as I tried on several dresses. I couldn't be happier with my dress. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.9/5.0
I loved the ease of ordering through Nordstrom's online wedding suite! They had a large variety of jewelry items that were very reasonably priced and were beautiful! The hardest thing about it was choosing what to buy. Everything shipped free and very quickly.
I loved the ease of ordering through Nordstrom's online wedding suite! They had a large variety of jewelry items that were Read more...
I loved the ease of ordering through Nordstrom's online wedding suite! They had a large variety of jewelry items that were very reasonably priced and were beautiful! The hardest thing about it was choosing what to buy. Everything shipped free and very quickly. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.2/5.0
I came to the wedding suite with my bridesmaids and mother,grandmother and future mother in law for bridesmaids dress shopping. Once we arrived we were stared at for a few minutes until I decided to ask someone where to go or what we should do. Then the girl there asks me if I have an appointment. Finally I tell her yes and the lady's name that is supposed to be helping us. Then we get settled in to the changing room area. The lady helping us had pulled dresses and shoes for my party which was very nice but the whole time it just seemed like she had better things to do or just wanted us to leave. Don't get me wrong she was helpful but towards the end it just seemed like she could care less. My appointment was for an hour for a reason! Eventually I ended up pulling dresses for the girls myself. Then when my mom asked her if there were dresses that she could try on she said there were only size 10 and down. She lied! I found some 18's on the store floor. It just seemed like she did not want to help us and wanted us out of there fast. The dresses were beautiful and I will be going with them but with no thanks to the wedding suite staff at tyson's corner.
I came to the wedding suite with my bridesmaids and mother,grandmother and future mother in law for bridesmaids dress Read more...
I came to the wedding suite with my bridesmaids and mother,grandmother and future mother in law for bridesmaids dress shopping. Once we arrived we were stared at for a few minutes until I decided to ask someone where to go or what we should do. Then the girl there asks me if I have an appointment. Finally I tell her yes and the lady's name that is supposed to be helping us. Then we get settled in to the changing room area. The lady helping us had pulled dresses and shoes for my party which was very nice but the whole time it just seemed like she had better things to do or just wanted us to leave. Don't get me wrong she was helpful but towards the end it just seemed like she could care less. My appointment was for an hour for a reason! Eventually I ended up pulling dresses for the girls myself. Then when my mom asked her if there were dresses that she could try on she said there were only size 10 and down. She lied! I found some 18's on the store floor. It just seemed like she did not want to help us and wanted us out of there fast. The dresses were beautiful and I will be going with them but with no thanks to the wedding suite staff at tyson's corner. Read less
Services Used: Dress & Attire
The Nordstrom Wedding Suite responded with the following comments:

Dear Customer,

Congratulations on your upcoming wedding! I am terribly sorry to hear about the recent experience you had with the Wedding Suite at Nordstrom Tysons Corner Center. Making sure you and your wedding party look beautiful on your wedding day is a goal we take pride in, and I am sorry we let you down. I am forwarding your feedback to the Wedding Suite manager at Tyson's so she is aware of this. Thank you so much for bringing this to our attention.

La Nae Jackson
Special Occasion Supervisor
Nordstrom.com
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Anonymous
Wedding:
Recently Married
3.7/5.0
Nordstrom Bridal Suite at Lone Tree: Overall I loved my dress and the comfort of their store. While I was getting my dress the turn over was very high. Once I tracked down the correct people I received great service. I believe they have fixed that problem (thus why I downgraded, but have a good review). I've also bought a brides maid dress from the Lone Tree store and receive excellent service.
Nordstrom Bridal Suite at Lone Tree: Overall I loved my dress and the comfort of their store. While I was getting my dress Read more...
Nordstrom Bridal Suite at Lone Tree: Overall I loved my dress and the comfort of their store. While I was getting my dress the turn over was very high. Once I tracked down the correct people I received great service. I believe they have fixed that problem (thus why I downgraded, but have a good review). I've also bought a brides maid dress from the Lone Tree store and receive excellent service. Read less
Services Used: Dress & Attire
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Kira
Wedding:
8/17/2013
5.0/5.0
We used Nordstrom for so many things for our wedding, and their service throughout the whole experience was OUTSTANDING. Here's the rundown: my groom was custom-fitted for his suit in their men's department. My now FIL also was fitted for a new spiffy suit for the occasion. My MIL bought a beautiful gown in the formalwear section of the store and her shoes for the occasion as well. Back at her Nordstrom she also received alterations. I procured from Nordstrom dancing shoes for the party (lace ivory Toms), a lip gloss esp. for the day from Mac (with CJ helping me), and a perfume just for the day as well (a fantastic scent that the gals from Jo Malone helped me pick out). Top knotch service!!!!!
We used Nordstrom for so many things for our wedding, and their service throughout the whole experience was OUTSTANDING. Read more...
We used Nordstrom for so many things for our wedding, and their service throughout the whole experience was OUTSTANDING. Here's the rundown: my groom was custom-fitted for his suit in their men's department. My now FIL also was fitted for a new spiffy suit for the occasion. My MIL bought a beautiful gown in the formalwear section of the store and her shoes for the occasion as well. Back at her Nordstrom she also received alterations. I procured from Nordstrom dancing shoes for the party (lace ivory Toms), a lip gloss esp. for the day from Mac (with CJ helping me), and a perfume just for the day as well (a fantastic scent that the gals from Jo Malone helped me pick out). Top knotch service!!!!! Read less
Services Used: Beauty & Health, Dress & Attire
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Anonymous
Wedding:
Recently Married
3.6/5.0
If you have the money to spend on a designer gown, SPEND IT!! They cater to every brides need!
If you have the money to spend on a designer gown, SPEND IT!! They cater to every brides need!
If you have the money to spend on a designer gown, SPEND IT!! They cater to every brides need! Read less
Services Used: Dress & Attire
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leo
Wedding:
8/3/2013
4.7/5.0
Every thing was perfect and Joan was so helpful, kind and very knowledgeable! She helped make the experience very special and painless. I would recommend Victorian Rose bridal in a heartbeat!
Every thing was perfect and Joan was so helpful, kind and very knowledgeable! She helped make the experience very special Read more...
Every thing was perfect and Joan was so helpful, kind and very knowledgeable! She helped make the experience very special and painless. I would recommend Victorian Rose bridal in a heartbeat! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.8/5.0
I had ordered a headpiece online and received something entirely different. The help at Nordstrom was able to correct the mistake quickly.
I had ordered a headpiece online and received something entirely different. The help at Nordstrom was able to correct the Read more...
I had ordered a headpiece online and received something entirely different. The help at Nordstrom was able to correct the mistake quickly. Read less
Services Used: Unique Services
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Ryan
Wedding:
7/5/2013
0.0/5.0
My fiancée just had the worst customer experience ever at the Nordstrom bridal suite in San Francisco. They ordered a short dress and then tried to say it was fine. This was after they told her that her belt acessories were not there and the seamstress was not in to make alterations. So my fiancée stood for an hour waiting for Nordstroms to get there act together. The manager was not in and didn't call until the next day. After that they tried to make it better by offering validated parking and free coffee passes to "fix it". The next day the manager called and said she would call back by 5pm...guess who did not call? Nordstrom is supposed to have a good reputation for excellent customer service and a quality product. Neither is true. I would be very careful with the Nordsteom bridal suite not much better than the discount bridal shops in my opinion. Now we have to figure out a new dress 5 weeks to the wedding. BTW this is the first bad review I have ever posted on social media.
My fiancée just had the worst customer experience ever at the Nordstrom bridal suite in San Francisco. They ordered a Read more...
My fiancée just had the worst customer experience ever at the Nordstrom bridal suite in San Francisco. They ordered a short dress and then tried to say it was fine. This was after they told her that her belt acessories were not there and the seamstress was not in to make alterations. So my fiancée stood for an hour waiting for Nordstroms to get there act together. The manager was not in and didn't call until the next day. After that they tried to make it better by offering validated parking and free coffee passes to "fix it". The next day the manager called and said she would call back by 5pm...guess who did not call? Nordstrom is supposed to have a good reputation for excellent customer service and a quality product. Neither is true. I would be very careful with the Nordsteom bridal suite not much better than the discount bridal shops in my opinion. Now we have to figure out a new dress 5 weeks to the wedding. BTW this is the first bad review I have ever posted on social media. Read less
Services Used: Dress & Attire
The Nordstrom Wedding Suite responded with the following comments:

Dear Customer,

I am terribly sorry to hear about the recent experience your finacee' had with the Wedding Suite at our San Francisco store. Making sure that your bride looks amazing on your wedding day is a goal we take pride in, and I am sorry we let you and her down. I am forwarding your feedback to the National Director of our Wedding Suites so she is aware of this. Thank you so much for bringing this to our attention.

La Nae Jackson
Special Occasion Supervisor
Nordstrom.com
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Nicole
Wedding:
6/22/2013
5.0/5.0
Although I never would have predicted it, I ended up buying my wedding dress from Nordstrom in San Francisco. Unlike going to a bridal boutique where you tell a consultant what you like and then THEY choose dresses for you, at Nordstrom the consultant walks through the racks with you and allows you to see all the dresses yourself. It is also helpful that they have a smaller collection than most boutiques so you don't feel overwhelmed, yet they still offer top designers like Vera Wang and Amsale. I tried on about 10 dresses while I was there and fell in love with a dress that was right on budget (they have everything from dresses that are a couple hundred dollars all the way up to several thousand). We ordered my dress and it came in 10 days! I also had my dress altered at the Nordstrom in San Jose and it came out perfectly. They were willing to add a few elements to the dress for me and make last minute alterations to ensure the dress fit perfectly. And, because my parents have a Nordstrom card, we got the alterations done for free from all of their rewards points! The consultants will give you styling tips for jewelry, shoes, etc. without the pressure of buying their products. My mom even ended up buying her dress for the wedding from the Special Occasions department.
Although I never would have predicted it, I ended up buying my wedding dress from Nordstrom in San Francisco. Unlike going Read more...
Although I never would have predicted it, I ended up buying my wedding dress from Nordstrom in San Francisco. Unlike going to a bridal boutique where you tell a consultant what you like and then THEY choose dresses for you, at Nordstrom the consultant walks through the racks with you and allows you to see all the dresses yourself. It is also helpful that they have a smaller collection than most boutiques so you don't feel overwhelmed, yet they still offer top designers like Vera Wang and Amsale. I tried on about 10 dresses while I was there and fell in love with a dress that was right on budget (they have everything from dresses that are a couple hundred dollars all the way up to several thousand). We ordered my dress and it came in 10 days! I also had my dress altered at the Nordstrom in San Jose and it came out perfectly. They were willing to add a few elements to the dress for me and make last minute alterations to ensure the dress fit perfectly. And, because my parents have a Nordstrom card, we got the alterations done for free from all of their rewards points! The consultants will give you styling tips for jewelry, shoes, etc. without the pressure of buying their products. My mom even ended up buying her dress for the wedding from the Special Occasions department. Read less
Services Used: Dress & Attire
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jennifer
Wedding:
6/8/2013
5.0/5.0
Rating for Nordstrom at villages of merrick park coral gables Miami FL. Found my wedding shoes there after searching 3 days at other places. Absolutely wonderful and attentive service! My shoes were beautiful! Thank you Nordstrom!
Rating for Nordstrom at villages of merrick park coral gables Miami FL. Found my wedding shoes there after searching 3 Read more...
Rating for Nordstrom at villages of merrick park coral gables Miami FL. Found my wedding shoes there after searching 3 days at other places. Absolutely wonderful and attentive service! My shoes were beautiful! Thank you Nordstrom! Read less
Services Used: Dress & Attire
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Anne
Wedding:
5/3/2013
5.0/5.0
A little out of my way to the store but definitely worth it. I fell in love with a Theia strapless and a Vera Wang and went with the latter. Spectacular customer service. Definitely recommend them!
A little out of my way to the store but definitely worth it. I fell in love with a Theia strapless and a Vera Wang and Read more...
A little out of my way to the store but definitely worth it. I fell in love with a Theia strapless and a Vera Wang and went with the latter. Spectacular customer service. Definitely recommend them! Read less
Services Used: Dress & Attire
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Alex
Wedding:
3/2/2013
4.9/5.0
I was very pleased with the service and my dress shopping experience. The sales staff was very helpful! I actually fell in love with the first dress i picked and tried on. They were helpful and encouraged me to tty on other dresses just to make sure - but the first one was the ONE!!!! Thanks so much!!!!!
I was very pleased with the service and my dress shopping experience. The sales staff was very helpful! I actually fell in Read more...
I was very pleased with the service and my dress shopping experience. The sales staff was very helpful! I actually fell in love with the first dress i picked and tried on. They were helpful and encouraged me to tty on other dresses just to make sure - but the first one was the ONE!!!! Thanks so much!!!!! Read less
Services Used: Dress & Attire
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Lindsay
Wedding:
12/22/2012
5.0/5.0
I shopped for wedding and bridesmaid dresses at Nordstrom, with the help of Elizabeth in the Wedding Suite. Everyone was very helpful, and the Wedding Suite has a large, private room for brides to try on wedding gowns. They have veils, jewelry, and shoes that you can try on with the dresses. I ordered my bridesmaid dresses from Nordstrom, and each dress was delivered to the store closest to my bridesmaids. Alterations were free because I used my Nordstrom credit card. When I needed to return one of the bridesmaid dresses due to an issue with the size, that went smoothly as well.
I shopped for wedding and bridesmaid dresses at Nordstrom, with the help of Elizabeth in the Wedding Suite. Everyone was Read more...
I shopped for wedding and bridesmaid dresses at Nordstrom, with the help of Elizabeth in the Wedding Suite. Everyone was very helpful, and the Wedding Suite has a large, private room for brides to try on wedding gowns. They have veils, jewelry, and shoes that you can try on with the dresses. I ordered my bridesmaid dresses from Nordstrom, and each dress was delivered to the store closest to my bridesmaids. Alterations were free because I used my Nordstrom credit card. When I needed to return one of the bridesmaid dresses due to an issue with the size, that went smoothly as well. Read less
Services Used: Dress & Attire
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Colleen
Wedding:
12/12/2012
5.0/5.0
From beginning to end we loved our contact with the wonderful staff at Nordstrom's (Short Hills Mall). Jennifer took all of our information and helped this middle aged bride to be (and her other middle aged bride to be) to feel safe and secure enough to come in and meet with two personal stylists to attempt to find not one but two dresses to wear for a less than traditional wedding. The service is free of charge and both stylists, Vie and Debbie, were highly energized and excited for our fittings. We joke that it took us six years to say "I do" and six minutes to find two dresses! LOL! They found us the perfect gowns, shoes and jewlry for our special day and there was no pressure to spend more than we wanted to as we could have walked away without purchasing anything if we wanted to. These ladies were top notch and we will send others their way as well as ourselves for other events in our lives. Thank you Jennifer, Vie and Debbie!
From beginning to end we loved our contact with the wonderful staff at Nordstrom's (Short Hills Mall). Jennifer took all Read more...
From beginning to end we loved our contact with the wonderful staff at Nordstrom's (Short Hills Mall). Jennifer took all of our information and helped this middle aged bride to be (and her other middle aged bride to be) to feel safe and secure enough to come in and meet with two personal stylists to attempt to find not one but two dresses to wear for a less than traditional wedding. The service is free of charge and both stylists, Vie and Debbie, were highly energized and excited for our fittings. We joke that it took us six years to say "I do" and six minutes to find two dresses! LOL! They found us the perfect gowns, shoes and jewlry for our special day and there was no pressure to spend more than we wanted to as we could have walked away without purchasing anything if we wanted to. These ladies were top notch and we will send others their way as well as ourselves for other events in our lives. Thank you Jennifer, Vie and Debbie! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
The bridal boutique at Nordstroms was an amazing experience. Their staff is extremely helpful and the variety of dresses and prices would be perfect for any girl or budget.
The bridal boutique at Nordstroms was an amazing experience. Their staff is extremely helpful and the variety of dresses Read more...
The bridal boutique at Nordstroms was an amazing experience. Their staff is extremely helpful and the variety of dresses and prices would be perfect for any girl or budget. Read less
Services Used: Beauty & Health
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Nordstrom is a great alternative to standard bridal stores. They start off by talking to you about your every day style and wedding vision. This conversation enables them to pull dresses and accessories they think will work for you. I enjoyed this because at other stores I would give a style of dress I wanted and that style did not always fit my "vision". They do not have a lot of ball gown/long trains if that is what you are looking for.

They offer unique dresses with great accessory choices. I chose a $800 lace dress by Jovani. It arrived within a month of my order. I accessorized with sashes and a great faux fur jacket. I chose Louboutin shoes and accessoried with BHLDN jewlery. Many compliments at a great price for the dress. Alterations were about $40 and were completed within a few weeks.
Nordstrom is a great alternative to standard bridal stores. They start off by talking to you about your every day style Read more...
Nordstrom is a great alternative to standard bridal stores. They start off by talking to you about your every day style and wedding vision. This conversation enables them to pull dresses and accessories they think will work for you. I enjoyed this because at other stores I would give a style of dress I wanted and that style did not always fit my "vision". They do not have a lot of ball gown/long trains if that is what you are looking for.

They offer unique dresses with great accessory choices. I chose a $800 lace dress by Jovani. It arrived within a month of my order. I accessorized with sashes and a great faux fur jacket. I chose Louboutin shoes and accessoried with BHLDN jewlery. Many compliments at a great price for the dress. Alterations were about $40 and were completed within a few weeks. Read less
Services Used: Dress & Attire
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Alexandra M.
Wedding:
10/27/2012
5.0/5.0
After a long stretch through Coral Gables infamous Miracle Mile wedding boutiques, I found my dress at The Village of Merrick Park, Nordstroms, in Coral Gables, FL! I was not aware there even was a Wedding Suite, but to my amazing surprise Miriam, was my wedding dress angel! She listened to me, worked with my wants, my body type, I would call her from the West Coast (where I live) and have her order my dresses or hold dresses for me, so the days that I would be in town I would go and try on dresses. My first huge success were my beautiful Red Bow Pumps I got...and from then on Miriam helped me pick my final dress, she helped dress my mother, grandmother and both aunts...from head to toe. Could not have asked for a better personal shopper that understood all my needs and in the end felt like family and was truly happy for me and my big day! Give it a shot, you won't be disappointed, better service can't be bought! <3
After a long stretch through Coral Gables infamous Miracle Mile wedding boutiques, I found my dress at The Village of Read more...
After a long stretch through Coral Gables infamous Miracle Mile wedding boutiques, I found my dress at The Village of Merrick Park, Nordstroms, in Coral Gables, FL! I was not aware there even was a Wedding Suite, but to my amazing surprise Miriam, was my wedding dress angel! She listened to me, worked with my wants, my body type, I would call her from the West Coast (where I live) and have her order my dresses or hold dresses for me, so the days that I would be in town I would go and try on dresses. My first huge success were my beautiful Red Bow Pumps I got...and from then on Miriam helped me pick my final dress, she helped dress my mother, grandmother and both aunts...from head to toe. Could not have asked for a better personal shopper that understood all my needs and in the end felt like family and was truly happy for me and my big day! Give it a shot, you won't be disappointed, better service can't be bought! <3 Read less
Services Used: Dress & Attire
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Jenna
Wedding:
10/13/2012
4.8/5.0
The Wedding Suite at Nordstrom in San Francisco is a bride’s dream come true. So hospitable and great customer service. While I didn’t end up purchasing my wedding dress here, they did do the alterations on my dress, and we purchased my husband’s suit, the groomsmen attire, the bridesmaid dresses, my shoes, veil and accessories, my mom’s dress, my dad’s attire, and wedding party gifts. We worked with both Melissa (who left the store to work at Kate Spade) and Heather Bowser, who is the Wedding Suite manager. We worked most closely with Heather, and she is tremendous – she got a great vibe for my style, the wedding style, and everyone else involved as well. She helped me select the gifts for our wedding party, as well as a dress for my bridal shower. I felt so comfortable with Heather, and she made my experience so wonderful. We worked with Lily in alterations. She did a great job of cleaning up my dress, removing snags, adding an eye hook and snap on the back of the dress, sewing in bra cups, and sewing in a French bustle (the dress didn’t need to be hemmed or taken in). The French bustle looked great in the store, but after the ceremony when my sister-in-law bustled my dress, it held under the weight of the dress for all of about 10 minutes before shredding the bustle tie. How disappointing, especially given the price I paid for the minor alterations. Anyhow, we were able to do a makeshift bustle with a safety pin, which worked out ok. Other than that, I had a fabulous experience with the Wedding Suite at the San Francisco Centre store. Of course, Nordstrom is fairly pricey, but in my opinion you get what you pay for. Because of the great customer service I’ve received at Nordstrom throughout my wedding planning experience, I will be a customer for life!
The Wedding Suite at Nordstrom in San Francisco is a bride’s dream come true. So hospitable and great customer service. Read more...
The Wedding Suite at Nordstrom in San Francisco is a bride’s dream come true. So hospitable and great customer service. While I didn’t end up purchasing my wedding dress here, they did do the alterations on my dress, and we purchased my husband’s suit, the groomsmen attire, the bridesmaid dresses, my shoes, veil and accessories, my mom’s dress, my dad’s attire, and wedding party gifts. We worked with both Melissa (who left the store to work at Kate Spade) and Heather Bowser, who is the Wedding Suite manager. We worked most closely with Heather, and she is tremendous – she got a great vibe for my style, the wedding style, and everyone else involved as well. She helped me select the gifts for our wedding party, as well as a dress for my bridal shower. I felt so comfortable with Heather, and she made my experience so wonderful. We worked with Lily in alterations. She did a great job of cleaning up my dress, removing snags, adding an eye hook and snap on the back of the dress, sewing in bra cups, and sewing in a French bustle (the dress didn’t need to be hemmed or taken in). The French bustle looked great in the store, but after the ceremony when my sister-in-law bustled my dress, it held under the weight of the dress for all of about 10 minutes before shredding the bustle tie. How disappointing, especially given the price I paid for the minor alterations. Anyhow, we were able to do a makeshift bustle with a safety pin, which worked out ok. Other than that, I had a fabulous experience with the Wedding Suite at the San Francisco Centre store. Of course, Nordstrom is fairly pricey, but in my opinion you get what you pay for. Because of the great customer service I’ve received at Nordstrom throughout my wedding planning experience, I will be a customer for life! Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
10/7/2012
4.9/5.0
I got an amazing dress at Nordstroms and was lucky enough to have Cindy as my stylist. She was amazing the whole way through, even when I was occasionally with other stylists for fittings due to my limited availability. Even when there was a slight issue where my dress was not ready for me when I came in for a fitting, Cindy made sure it was all made up for. I highly recommend the Wedding Suite at Nordstroms, and Cindy in particular.
I got an amazing dress at Nordstroms and was lucky enough to have Cindy as my stylist. She was amazing the whole way Read more...
I got an amazing dress at Nordstroms and was lucky enough to have Cindy as my stylist. She was amazing the whole way through, even when I was occasionally with other stylists for fittings due to my limited availability. Even when there was a slight issue where my dress was not ready for me when I came in for a fitting, Cindy made sure it was all made up for. I highly recommend the Wedding Suite at Nordstroms, and Cindy in particular. Read less
Services Used: Dress & Attire
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Grecia
Wedding:
9/29/2012
5.0/5.0
RJ served as Chris' personal shopper. He was very knowledgeable, friendly and professional. He made sure Chris picked nothing less than the PERFECT suit at a great price. He WILL bargain shop for you. He even told Chris to go to a different store to buy his shoes because the other store was running a better deal!

Go see RJ!
RJ served as Chris' personal shopper. He was very knowledgeable, friendly and professional. He made sure Chris picked Read more...
RJ served as Chris' personal shopper. He was very knowledgeable, friendly and professional. He made sure Chris picked nothing less than the PERFECT suit at a great price. He WILL bargain shop for you. He even told Chris to go to a different store to buy his shoes because the other store was running a better deal!

Go see RJ! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.9/5.0
I my wedding dresses at The Wedding Suite at Nordstrom in Oak Brook. My consultant was Lauren and she was amazing. It was the best wedding dress appointment I had (and I had tried easily 8 shops before Nordstrom)- Lauren pulled shoes, accessories, under garments- everything for me to try on with the dresses. She was always organized and prepared. I ended up getting 2 dresses! One for the ceremony and one for the reception because they were such great deals! The seamstress was amazing too- I wish I could get Stacy to do all my alterations. They both made me look awesome! It was a great experience and I hope future brides try Nordstrom first when they get engaged!
I my wedding dresses at The Wedding Suite at Nordstrom in Oak Brook. My consultant was Lauren and she was amazing. It was Read more...
I my wedding dresses at The Wedding Suite at Nordstrom in Oak Brook. My consultant was Lauren and she was amazing. It was the best wedding dress appointment I had (and I had tried easily 8 shops before Nordstrom)- Lauren pulled shoes, accessories, under garments- everything for me to try on with the dresses. She was always organized and prepared. I ended up getting 2 dresses! One for the ceremony and one for the reception because they were such great deals! The seamstress was amazing too- I wish I could get Stacy to do all my alterations. They both made me look awesome! It was a great experience and I hope future brides try Nordstrom first when they get engaged! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
AMAZING service here. They will help you with anything from dress to shoes to undergarments. You can purchase a dress there or just be "styled" with a dress from somewhere else. I had a minor dress "emergency" just a week before my wedding and they got a seamstress up immediately and resolved my problem. Bridesmaid styling was great, too. Very reasonably priced dresses.
AMAZING service here. They will help you with anything from dress to shoes to undergarments. You can purchase a dress Read more...
AMAZING service here. They will help you with anything from dress to shoes to undergarments. You can purchase a dress there or just be "styled" with a dress from somewhere else. I had a minor dress "emergency" just a week before my wedding and they got a seamstress up immediately and resolved my problem. Bridesmaid styling was great, too. Very reasonably priced dresses. Read less
Services Used: Dress & Attire
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Stephanie
Wedding:
8/25/2012
5.0/5.0
I absolutely LOVED the Nordstrom Wedding Suite in downtown Seattle. I was not interested in a typical wedding dress (or the typical price of a wedding dress!) and so I looked at Nordstrom. I tried on dresses at several different bridal boutiques, but my experience at Nordstrom was by far the most enjoyable.

I felt comfortable the moment I walked in. The staff was friendly and helpful, and I did not feel pressured at all.

The dress selections were exactly what I was looking for, and I found the perfect dress for an incredible price.
I absolutely LOVED the Nordstrom Wedding Suite in downtown Seattle. I was not interested in a typical wedding dress (or Read more...
I absolutely LOVED the Nordstrom Wedding Suite in downtown Seattle. I was not interested in a typical wedding dress (or the typical price of a wedding dress!) and so I looked at Nordstrom. I tried on dresses at several different bridal boutiques, but my experience at Nordstrom was by far the most enjoyable.

I felt comfortable the moment I walked in. The staff was friendly and helpful, and I did not feel pressured at all.

The dress selections were exactly what I was looking for, and I found the perfect dress for an incredible price. Read less
Services Used: Dress & Attire
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Brianna
Wedding:
8/10/2012
5.0/5.0
My bridesmaid dressed and my Mom's Mother-of-the Bride dress all came from Nordstrom Thousand Oaks. Everyone there was so helpful and accommodating! If they didn't have the right size they would order it for you and ship it to you for free! I highly recommend Nordstroms as their service is unparalleled!
My bridesmaid dressed and my Mom's Mother-of-the Bride dress all came from Nordstrom Thousand Oaks. Everyone there was so Read more...
My bridesmaid dressed and my Mom's Mother-of-the Bride dress all came from Nordstrom Thousand Oaks. Everyone there was so helpful and accommodating! If they didn't have the right size they would order it for you and ship it to you for free! I highly recommend Nordstroms as their service is unparalleled! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.6/5.0
I found my dress at the wedding suite at Nordstrom in the Galleria - it is a Nicole Miller gown, embellished with a crystal belt that is typically sold as a headband. The wedding consultants in the suite were wonderfully helpful and the alterations woman, Hannah, who altered my dress took it from pretty to perfect! By the time I had my final fitting, the dress looked and fit like it was a custom gown.
The selection of dresses was excellent and I was very happy with the price of the dress that I found - even alterations were very reasonably priced, and the turnaround time was very quick!
I would recommend the wedding suite whether you need your gown, bridesmaids dresses, shoes, or jewelery - I found all of these things through the wedding suite and was very happy with absolutely every purchase!
I found my dress at the wedding suite at Nordstrom in the Galleria - it is a Nicole Miller gown, embellished with a Read more...
I found my dress at the wedding suite at Nordstrom in the Galleria - it is a Nicole Miller gown, embellished with a crystal belt that is typically sold as a headband. The wedding consultants in the suite were wonderfully helpful and the alterations woman, Hannah, who altered my dress took it from pretty to perfect! By the time I had my final fitting, the dress looked and fit like it was a custom gown.
The selection of dresses was excellent and I was very happy with the price of the dress that I found - even alterations were very reasonably priced, and the turnaround time was very quick!
I would recommend the wedding suite whether you need your gown, bridesmaids dresses, shoes, or jewelery - I found all of these things through the wedding suite and was very happy with absolutely every purchase! Read less
Services Used: Dress & Attire, Jewelry
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Lydia
Wedding:
7/8/2012
5.0/5.0
I had been engaged for over a year when I finally decided to try on ceremony dresses. Throughout that year I had seen some styles that caught my eye on the Nordstrom website. On my first visit to the Nordstrom Wedding Suite in Garden State Plaza I met a wedding stylist by the name of Geraldo M. I tried on some of the dresses I had seen online and was not happy with how they looked or fit. Geraldo asked me to explain what I liked and disliked about each of the dresses I had tried on. Geraldo returned with a David Tutera by Faviana dress. I was hesitant to try it on because I did not imagine myself wearing a princess dress on my wedding day. I saw the white Thalia dress and I knew, "It was my dress!" Geraldo listened to me carefully and based on my likes he nailed it on the head. The dress had to be special ordered in ivory. After this flawless experience I asked Geraldo to help me with my bridesmaids Two Birds dresses and accessories. My look was topped off with earrings, a necklace and bracelet by Nadri. I ordered the Badgley Mishka 'Susan' open toe pump in ivory on nordstrom.com to wear for my ceremony. In the end Geraldo assisted my mother and several other family members in finding their perfect dress for the wedding. Geraldo was like my personal wedding stylist. Geraldo went above and beyond to make us all look fabulous. With my busy career I needed to find an establishment that could give me personal attention and flexibility. Another plus is the convenience of having seamstresses on site to make alterations for a fee. The Wedding Suite and Geraldo provided the expertise, guidance, and service I needed to create the wedding of my dreams.
I had been engaged for over a year when I finally decided to try on ceremony dresses. Throughout that year I had seen some Read more...
I had been engaged for over a year when I finally decided to try on ceremony dresses. Throughout that year I had seen some styles that caught my eye on the Nordstrom website. On my first visit to the Nordstrom Wedding Suite in Garden State Plaza I met a wedding stylist by the name of Geraldo M. I tried on some of the dresses I had seen online and was not happy with how they looked or fit. Geraldo asked me to explain what I liked and disliked about each of the dresses I had tried on. Geraldo returned with a David Tutera by Faviana dress. I was hesitant to try it on because I did not imagine myself wearing a princess dress on my wedding day. I saw the white Thalia dress and I knew, "It was my dress!" Geraldo listened to me carefully and based on my likes he nailed it on the head. The dress had to be special ordered in ivory. After this flawless experience I asked Geraldo to help me with my bridesmaids Two Birds dresses and accessories. My look was topped off with earrings, a necklace and bracelet by Nadri. I ordered the Badgley Mishka 'Susan' open toe pump in ivory on nordstrom.com to wear for my ceremony. In the end Geraldo assisted my mother and several other family members in finding their perfect dress for the wedding. Geraldo was like my personal wedding stylist. Geraldo went above and beyond to make us all look fabulous. With my busy career I needed to find an establishment that could give me personal attention and flexibility. Another plus is the convenience of having seamstresses on site to make alterations for a fee. The Wedding Suite and Geraldo provided the expertise, guidance, and service I needed to create the wedding of my dreams. Read less
Services Used: Dress & Attire
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Victoria
Wedding:
6/16/2012
5.0/5.0
Fantastic staff and an amazing alteration department. My husband and I got our head to toe attire in Nordstrom Wedding Suite. Top notch service! Thank you, Nordstrom! We looked great.
Fantastic staff and an amazing alteration department. My husband and I got our head to toe attire in Nordstrom Wedding Read more...
Fantastic staff and an amazing alteration department. My husband and I got our head to toe attire in Nordstrom Wedding Suite. Top notch service! Thank you, Nordstrom! We looked great. Read less
Services Used: Dress & Attire
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brittney
Wedding:
5/12/2012
5.0/5.0
The MAC counter girls were simply fabulous! They can do amazing things and are always open to your suggestions and want you to be nothing but happy!!!
The MAC counter girls were simply fabulous! They can do amazing things and are always open to your suggestions and want Read more...
The MAC counter girls were simply fabulous! They can do amazing things and are always open to your suggestions and want you to be nothing but happy!!! Read less
Services Used: Beauty & Health
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Aja
Wedding:
4/28/2012
4.6/5.0
I was shopping for a dress for a friends wedding and was surprised to see a wedding suite. My mother and I decided to have a look around.I tried on one dress and I knew. The staff was amazing! i couldn't have been happier. Erica you are god send! Thank you!
I was shopping for a dress for a friends wedding and was surprised to see a wedding suite. My mother and I decided to have Read more...
I was shopping for a dress for a friends wedding and was surprised to see a wedding suite. My mother and I decided to have a look around.I tried on one dress and I knew. The staff was amazing! i couldn't have been happier. Erica you are god send! Thank you! Read less
Services Used: Dress & Attire
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kamris
Wedding:
3/14/2012
5.0/5.0
Rebecca @ The Bridal Suite in Nordstrom. Impeccable eye. Bravo needs to give her a TV show. She is a gem and I know she is going to get scooped up to conquer the world. She made the look head to toe for my destination wedding and I received so many compliments on my jewelry and my simple Nicole Miller dress ...I don't mean that in an "awe, you are a bride and you look so beautiful" kind of way...I mean "good-God, you look like you stepped out of a magazine" kind of compliments. She also manages a great team of girls who are super helpful.
Rebecca @ The Bridal Suite in Nordstrom. Impeccable eye. Bravo needs to give her a TV show. She is a gem and I know she is Read more...
Rebecca @ The Bridal Suite in Nordstrom. Impeccable eye. Bravo needs to give her a TV show. She is a gem and I know she is going to get scooped up to conquer the world. She made the look head to toe for my destination wedding and I received so many compliments on my jewelry and my simple Nicole Miller dress ...I don't mean that in an "awe, you are a bride and you look so beautiful" kind of way...I mean "good-God, you look like you stepped out of a magazine" kind of compliments. She also manages a great team of girls who are super helpful. Read less
Services Used: Dress & Attire
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Charlotte
Wedding:
2/29/2012
5.0/5.0
Laura Mercier has an amazing bronzing gel that you can mix into your foundation after you have a tan. It makes your makeup look natural and beautiful. I cant live without this now. My husband told me on the day this was the most beautiful he had ever seen me. This gel is an absolute must have if you are having a beach wedding.
Laura Mercier has an amazing bronzing gel that you can mix into your foundation after you have a tan. It makes your makeup Read more...
Laura Mercier has an amazing bronzing gel that you can mix into your foundation after you have a tan. It makes your makeup look natural and beautiful. I cant live without this now. My husband told me on the day this was the most beautiful he had ever seen me. This gel is an absolute must have if you are having a beach wedding. Read less
Services Used: Beauty & Health
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Jeannie
Wedding:
2/2/2012
3.7/5.0
My bridal shower and wedding favors are from Nordstrom. We wanted to give our guests something they could use and also represented our relationship. We went with little espresso coffee mugs and saucers with some hot chocolate mixes since we were engaged on a snowy mountain top. Nordstrom was great in trying to secure the number of cups and saucers we needed for our guests. When the didn't have enough for us, they got some sent in from other nordstroms in the area so we didn't have to do any running for ourselves. WE also got a discount since our was a bulk order.
My bridal shower and wedding favors are from Nordstrom. We wanted to give our guests something they could use and also Read more...
My bridal shower and wedding favors are from Nordstrom. We wanted to give our guests something they could use and also represented our relationship. We went with little espresso coffee mugs and saucers with some hot chocolate mixes since we were engaged on a snowy mountain top. Nordstrom was great in trying to secure the number of cups and saucers we needed for our guests. When the didn't have enough for us, they got some sent in from other nordstroms in the area so we didn't have to do any running for ourselves. WE also got a discount since our was a bulk order. Read less
Services Used: Favors & Gifts
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Stanley
Wedding:
1/28/2012
4.6/5.0
I like that you don't have to make an appointment beforehand to try on makeup, The lady was very friendly. I have no clue about make up so she gave me directions on how to put on the makeup and stuck to my "natural" look. She recommended Dior, which was pricier than I wanted, but she gave me a good idea of what colors (foundation, blush, shadows, lipstick) best suit my face.
I like that you don't have to make an appointment beforehand to try on makeup, The lady was very friendly. I have no clue Read more...
I like that you don't have to make an appointment beforehand to try on makeup, The lady was very friendly. I have no clue about make up so she gave me directions on how to put on the makeup and stuck to my "natural" look. She recommended Dior, which was pricier than I wanted, but she gave me a good idea of what colors (foundation, blush, shadows, lipstick) best suit my face. Read less
Services Used: Dress & Attire
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Sage
Wedding:
1/6/2012
5.0/5.0
I ordered my mother-of-the-bride dress and it arrived quickly. It was too small so I exchanged it for a larger size and the return process was sooo easy. Very helpful and friendly customer service.
I ordered my mother-of-the-bride dress and it arrived quickly. It was too small so I exchanged it for a larger size and Read more...
I ordered my mother-of-the-bride dress and it arrived quickly. It was too small so I exchanged it for a larger size and the return process was sooo easy. Very helpful and friendly customer service. Read less
Services Used: Dress & Attire
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Renee
Wedding:
12/24/2011
5.0/5.0
I found my dress the first day I went in the store. The sales person was very helpful, even helped my find a discount as well. It was a wonderful experience!!
I found my dress the first day I went in the store. The sales person was very helpful, even helped my find a discount as Read more...
I found my dress the first day I went in the store. The sales person was very helpful, even helped my find a discount as well. It was a wonderful experience!! Read less
Services Used: Dress & Attire
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SamIAm
Wedding:
11/25/2011
5.0/5.0
My mother in law had been going to Josclyn for years and suggested I use her. I am so glad that I did. Josclyn did my makeup and I looked like a movie star, but I still looked like myself. Great work Josclyn. She is a Mac makeup artist, formely was at Menlo Mall now I believe she works out of Paramus Mall. She is the truth! Use her even it isn't for bridal makeup she really knows her stuff.
My mother in law had been going to Josclyn for years and suggested I use her. I am so glad that I did. Josclyn did my Read more...
My mother in law had been going to Josclyn for years and suggested I use her. I am so glad that I did. Josclyn did my makeup and I looked like a movie star, but I still looked like myself. Great work Josclyn. She is a Mac makeup artist, formely was at Menlo Mall now I believe she works out of Paramus Mall. She is the truth! Use her even it isn't for bridal makeup she really knows her stuff. Read less
Services Used: Beauty & Health
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cluvsg
Wedding:
11/5/2011
4.9/5.0
I didn't need a wedding gown as I wore my mom's, but we got our bridesmaids' dresses here. They were beautiful dresses and the sales lady was so nice to work with. My girls had different tastes in style, but she was able to figure out something they all liked. Very easy to work with.
I didn't need a wedding gown as I wore my mom's, but we got our bridesmaids' dresses here. They were beautiful dresses and Read more...
I didn't need a wedding gown as I wore my mom's, but we got our bridesmaids' dresses here. They were beautiful dresses and the sales lady was so nice to work with. My girls had different tastes in style, but she was able to figure out something they all liked. Very easy to work with. Read less
Services Used: Dress & Attire
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Melanie
Wedding:
10/15/2011
5.0/5.0
Love Nordstrom. I bought my dress is two sizes a year before the wedding and then returned the one I didn't wear. The alterations were reasonably priced (less than $100) and were done in a couple of weeks. I did have a small problem with the alterations, but they were done by a different Nordstrom, and they ended up sending out a seamstress the morning of my wedding to make sure everything was fixed. I had a beautiful dress and, with alterations, it was still well under $1,000. Love it!
Love Nordstrom. I bought my dress is two sizes a year before the wedding and then returned the one I didn't wear. The Read more...
Love Nordstrom. I bought my dress is two sizes a year before the wedding and then returned the one I didn't wear. The alterations were reasonably priced (less than $100) and were done in a couple of weeks. I did have a small problem with the alterations, but they were done by a different Nordstrom, and they ended up sending out a seamstress the morning of my wedding to make sure everything was fixed. I had a beautiful dress and, with alterations, it was still well under $1,000. Love it! Read less
Services Used: Dress & Attire
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Chelly
Wedding:
9/30/2011
5.0/5.0
Nordstrom did a great job. Loved the great service! My groom got his Hawaiian wedding attire there too!
Nordstrom did a great job. Loved the great service! My groom got his Hawaiian wedding attire there too!
Nordstrom did a great job. Loved the great service! My groom got his Hawaiian wedding attire there too! Read less
Services Used: Dress & Attire
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Heather
Wedding:
9/10/2011
4.2/5.0
Purchased my moms outfit here. Good service but high prices.
Purchased my moms outfit here. Good service but high prices.
Purchased my moms outfit here. Good service but high prices. Read less
Services Used: Dress & Attire
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Alysha
Wedding:
7/30/2011
5.0/5.0
I got my RD Dress, RD Shoes, Spanx, my Wedding Shoes, Strapless Bra for my Dress and my Make-up for the day of at Nordstoms. I love this store and they were incredibly helpful in helping me find all of the dresses and shoes i needed for my days events. I even bught my RD dress at a different nordies and they let me bring it in take the shoes i wanted to buy up to the dress area and try on the dress with the shoes without purchasing them first. They are most amazing store i am a forever nordies girl!
I got my RD Dress, RD Shoes, Spanx, my Wedding Shoes, Strapless Bra for my Dress and my Make-up for the day of at Read more...
I got my RD Dress, RD Shoes, Spanx, my Wedding Shoes, Strapless Bra for my Dress and my Make-up for the day of at Nordstoms. I love this store and they were incredibly helpful in helping me find all of the dresses and shoes i needed for my days events. I even bught my RD dress at a different nordies and they let me bring it in take the shoes i wanted to buy up to the dress area and try on the dress with the shoes without purchasing them first. They are most amazing store i am a forever nordies girl! Read less
Services Used: Beauty & Health, Dress & Attire, Unique Services
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tatrask
Wedding:
7/22/2011
5.0/5.0
When I was looking for my bridesmaid dresses, I anted something beautiful that the girls could also wear again (no satin poofy dresses for me!). So we contacted Nordstom and found the most gorgeous purple Maggy London dress at a great price that looked amazing on all of my bridesmaids! Nordstrom return policy can't be beat, so when one of my girls needed a smaller size, we contacted the wedding department and they were super helpful! Skip the boutiques, go to Nordstrom for your bridesmaid dresses! You won't be sorry!
When I was looking for my bridesmaid dresses, I anted something beautiful that the girls could also wear again (no satin Read more...
When I was looking for my bridesmaid dresses, I anted something beautiful that the girls could also wear again (no satin poofy dresses for me!). So we contacted Nordstom and found the most gorgeous purple Maggy London dress at a great price that looked amazing on all of my bridesmaids! Nordstrom return policy can't be beat, so when one of my girls needed a smaller size, we contacted the wedding department and they were super helpful! Skip the boutiques, go to Nordstrom for your bridesmaid dresses! You won't be sorry! Read less
Services Used: Dress & Attire
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EmilyJohnson
Wedding:
6/25/2011
5.0/5.0
I got my bridesmaids dresses from Nordstrom and they were awesome!

One of my girls needed alterations, and they looked fabulous.

The dresses were reasonably priced and wearable again and again.
I got my bridesmaids dresses from Nordstrom and they were awesome!

One of my girls needed alterations, and they Read more...
I got my bridesmaids dresses from Nordstrom and they were awesome!

One of my girls needed alterations, and they looked fabulous.

The dresses were reasonably priced and wearable again and again. Read less
Services Used: Dress & Attire
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Happy Couple
Wedding:
6/24/2011
5.0/5.0
I wanted a simple and elegant dress, more of a gown than a traditional wedding dress, and I found the perfect dress at Nordstrom that was well within my budget. Alterations were really easy as well.
I wanted a simple and elegant dress, more of a gown than a traditional wedding dress, and I found the perfect dress at Read more...
I wanted a simple and elegant dress, more of a gown than a traditional wedding dress, and I found the perfect dress at Nordstrom that was well within my budget. Alterations were really easy as well. Read less
Services Used: Dress & Attire
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Ritagrish
Wedding:
6/18/2011
5.0/5.0
Awesome service in the men attire department. They had found a perfect outfit for the groom, altered pants and pressed shirt while we were shopping. I also purchased my dress from nordstrom.com and it came perfect, better then in the picture with no alteration needed.
Awesome service in the men attire department. They had found a perfect outfit for the groom, altered pants and pressed Read more...
Awesome service in the men attire department. They had found a perfect outfit for the groom, altered pants and pressed shirt while we were shopping. I also purchased my dress from nordstrom.com and it came perfect, better then in the picture with no alteration needed. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I can't speak highly enough about the bridal services at Nordstrom. This is one of the few stores across the country with a proper bridal shop, and it's fabulous. Regular bridal boutiques are expensive and it's frustrating that you can't just grab what you want and bring it in. I wanted a low-key shopping experience with affordable dresses and that's exactly what I got.

What makes this a five-star experience is Nordstrom's legendary customer service. The consultants were all very nice and friendly, and they let you take photos in the dresses. Other places won't allow it, which is lame. Even better, they bring shoes, undergarments, jewels and other accessories to your room so you can pull together your entire look in one store. They also provide make-up and hair consultations. I loved being able to get everything in one place. Also, alterations are free when you pay full price for your dress. It's just too good to pass up.
I can't speak highly enough about the bridal services at Nordstrom. This is one of the few stores across the country with Read more...
I can't speak highly enough about the bridal services at Nordstrom. This is one of the few stores across the country with a proper bridal shop, and it's fabulous. Regular bridal boutiques are expensive and it's frustrating that you can't just grab what you want and bring it in. I wanted a low-key shopping experience with affordable dresses and that's exactly what I got.

What makes this a five-star experience is Nordstrom's legendary customer service. The consultants were all very nice and friendly, and they let you take photos in the dresses. Other places won't allow it, which is lame. Even better, they bring shoes, undergarments, jewels and other accessories to your room so you can pull together your entire look in one store. They also provide make-up and hair consultations. I loved being able to get everything in one place. Also, alterations are free when you pay full price for your dress. It's just too good to pass up. Read less
Services Used: Dress & Attire
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Jes
Wedding:
5/21/2011
5.0/5.0
I wanted a knee-length white summer dress and found it through Nordstrom's website. The store in the mall did not have much to offer as far as wedding dresses go, but we ordered 6 dresses online. I tried them on, picked my dress, and returned the other 5 without any trouble. Although summery, my lace dress was still elegant. It only cost about $200. I'm very happy with my dress!
I wanted a knee-length white summer dress and found it through Nordstrom's website. The store in the mall did not have Read more...
I wanted a knee-length white summer dress and found it through Nordstrom's website. The store in the mall did not have much to offer as far as wedding dresses go, but we ordered 6 dresses online. I tried them on, picked my dress, and returned the other 5 without any trouble. Although summery, my lace dress was still elegant. It only cost about $200. I'm very happy with my dress! Read less
Services Used: Dress & Attire
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Plaid
Wedding:
5/21/2011
3.9/5.0
For my morning wedding, I wanted a simple knee-length dress. I found a lovely Kate Spade "reception" dress that would be perfect. The Dallas Galeria store didn't have it, so they ordered it from the Houston store. It arrive in a box smaller than a shoe box, crumpled. Someone had simply taken the dress off a rack, tossed it in some tissue paper and shoved it in the box for shipping. I took the box and crumpled dress to the Dallas Galeria store and showed them how it was delivered. They were apologetic and had the dress reviewed and pressed which I was able to pick up the next day. I was pleased with the dress and the service of the Dallas store and would give the overall experience high marks but having to go back to the store twice to have the situation corrected puts a damper on my enthusiasm. I am pleased Nordstrom "made right" the problem, but it's regretful such an issue had to be addressed in the first place.
For my morning wedding, I wanted a simple knee-length dress. I found a lovely Kate Spade "reception" dress that would be Read more...
For my morning wedding, I wanted a simple knee-length dress. I found a lovely Kate Spade "reception" dress that would be perfect. The Dallas Galeria store didn't have it, so they ordered it from the Houston store. It arrive in a box smaller than a shoe box, crumpled. Someone had simply taken the dress off a rack, tossed it in some tissue paper and shoved it in the box for shipping. I took the box and crumpled dress to the Dallas Galeria store and showed them how it was delivered. They were apologetic and had the dress reviewed and pressed which I was able to pick up the next day. I was pleased with the dress and the service of the Dallas store and would give the overall experience high marks but having to go back to the store twice to have the situation corrected puts a damper on my enthusiasm. I am pleased Nordstrom "made right" the problem, but it's regretful such an issue had to be addressed in the first place. Read less
Services Used: Dress & Attire
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LATOSHA
Wedding:
5/7/2011
5.0/5.0
I WENT TO THE MAC COUNTER AT NORDSTROM'S ON THE DAY OF MY WEDDING AND THE ASSISTANT MANAGER VICKY LO DID MY MAKE-UP FOR MY SPECIAL DAY. SHE MADE ME LOOK FABULOUS. I WAS GLOWING. I TOLD HER MY COLORS AND SHE WENT FOR IT.
THANKS VICKY SEE YOU SOON!!!
I WENT TO THE MAC COUNTER AT NORDSTROM'S ON THE DAY OF MY WEDDING AND THE ASSISTANT MANAGER VICKY LO DID MY MAKE-UP FOR MY Read more...
I WENT TO THE MAC COUNTER AT NORDSTROM'S ON THE DAY OF MY WEDDING AND THE ASSISTANT MANAGER VICKY LO DID MY MAKE-UP FOR MY SPECIAL DAY. SHE MADE ME LOOK FABULOUS. I WAS GLOWING. I TOLD HER MY COLORS AND SHE WENT FOR IT.
THANKS VICKY SEE YOU SOON!!! Read less
Services Used: Beauty & Health
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Anonymous
Wedding:
2+ years ago
2.6/5.0
"I have had nothing but trouble with Nordstrom with my first foray into shopping online. I ordered a pair of boots and they arrived promptly. Unfortunately they were defective as a section of the sole was commin unglued from the boot. I was messed around so much trying to return the boots and recoup all the money I had paid (they wouldn't exchange re Australia) and they wanted me to pay these huge return costs to send the boots back. I was online with so many different 'customer service reps' over the next 3-4 weeks trying to get it sorted so that I wasn't footing the bill for the defective product they had sent me. Finally they agreed to pay the return postage and credit me pretty much all of what they had cost me to get them to Australia. Foolishly, I then dicided to give them another try and reordered the boots. This time they sent me a pair of USED boots of a completely different colour than the original ones that had been sent and that I had ordered. I'm starting to think the company deals in seconds and used items. I haven't got the time, energy or inclination to go through the return process yet again. I guess being an Australian customer means you get treated like crap. Complegtely disappointed with the whole scenario and will NEVER use Nordstrom again."
Bad experience if i compare with fsession.com
"I have had nothing but trouble with Nordstrom with my first foray into shopping online. I ordered a pair of boots and Read more...
"I have had nothing but trouble with Nordstrom with my first foray into shopping online. I ordered a pair of boots and they arrived promptly. Unfortunately they were defective as a section of the sole was commin unglued from the boot. I was messed around so much trying to return the boots and recoup all the money I had paid (they wouldn't exchange re Australia) and they wanted me to pay these huge return costs to send the boots back. I was online with so many different 'customer service reps' over the next 3-4 weeks trying to get it sorted so that I wasn't footing the bill for the defective product they had sent me. Finally they agreed to pay the return postage and credit me pretty much all of what they had cost me to get them to Australia. Foolishly, I then dicided to give them another try and reordered the boots. This time they sent me a pair of USED boots of a completely different colour than the original ones that had been sent and that I had ordered. I'm starting to think the company deals in seconds and used items. I haven't got the time, energy or inclination to go through the return process yet again. I guess being an Australian customer means you get treated like crap. Complegtely disappointed with the whole scenario and will NEVER use Nordstrom again."
Bad experience if i compare with fsession.com Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.4/5.0
I got my dress from Nordstrom. I love it - they are really good with returns but don't stock wedding dresses so you have to order them online and return the ones you don't want.
I got my dress from Nordstrom. I love it - they are really good with returns but don't stock wedding dresses so you have Read more...
I got my dress from Nordstrom. I love it - they are really good with returns but don't stock wedding dresses so you have to order them online and return the ones you don't want. Read less
Services Used: Dress & Attire
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Adabella
Wedding:
12/21/2010
5.0/5.0
Bought my dress on nordstrom.com for my destination wedding. I bought a beautiful tea length ivory silk dress with a rosette trim. A very high quality dress for such a great price. It is a great website if you are looking for a more non traditional wedding dress.
Bought my dress on nordstrom.com for my destination wedding. I bought a beautiful tea length ivory silk dress with a Read more...
Bought my dress on nordstrom.com for my destination wedding. I bought a beautiful tea length ivory silk dress with a rosette trim. A very high quality dress for such a great price. It is a great website if you are looking for a more non traditional wedding dress. Read less
Services Used: Dress & Attire
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Sanaz
Wedding:
12/18/2010
5.0/5.0
Great selection for tuxedo shirts and bow ties. We went to the downtown Chicago location. Great service and variety.
Great selection for tuxedo shirts and bow ties. We went to the downtown Chicago location. Great service and variety.
Great selection for tuxedo shirts and bow ties. We went to the downtown Chicago location. Great service and variety. Read less
Services Used: Dress & Attire
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Lindy
Wedding:
11/24/2010
5.0/5.0
I bought my wedding dress from Nordstrom. I had a terrible experience at David's Bridal and decided that I would stay away from Bridal Boutiques looking to make a buck. The dress I wanted was only on Nordstrom's website in their bridal section so I couldn't try it on in the store without purchasing it first. But I went to Neiman Marcus and found the same dress (1 size smaller) on clearance and tried it on. It was small but I decided I did like the way it looked and went back to Nordstrom to order it in my size. The store associate was so nice and was able to price match the clearance price at Neiman Marcus. She ordered it for me online and had it shipped to my house for free. I think I spend a total of $268 on my dress and I found it on my doorstep 3 days later! Very pleased with their customer service and none of the hassling you get at a bridal store to buy more products, etc. And their alterations were reasonable!
I bought my wedding dress from Nordstrom. I had a terrible experience at David's Bridal and decided that I would stay away Read more...
I bought my wedding dress from Nordstrom. I had a terrible experience at David's Bridal and decided that I would stay away from Bridal Boutiques looking to make a buck. The dress I wanted was only on Nordstrom's website in their bridal section so I couldn't try it on in the store without purchasing it first. But I went to Neiman Marcus and found the same dress (1 size smaller) on clearance and tried it on. It was small but I decided I did like the way it looked and went back to Nordstrom to order it in my size. The store associate was so nice and was able to price match the clearance price at Neiman Marcus. She ordered it for me online and had it shipped to my house for free. I think I spend a total of $268 on my dress and I found it on my doorstep 3 days later! Very pleased with their customer service and none of the hassling you get at a bridal store to buy more products, etc. And their alterations were reasonable! Read less
Services Used: Dress & Attire
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Todd
Wedding:
11/6/2010
5.0/5.0
I love my dress, I wish I could wear it every day!
I love my dress, I wish I could wear it every day!
I love my dress, I wish I could wear it every day! Read less
Services Used: Dress & Attire
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Deree
Wedding:
10/23/2010
5.0/5.0
I purchased my wedding dress online at Nordstrom.com and I wasn't sure I was going to keep it when it came in the mail. I called Nordstrom and made an appointment with a bridal consultant at the downtown Chicago store. My consultant was Carrie Schwebl and from day one she was amazing. Carrie was very sweet and professional on the phone as well as in person. When I arrived in the store for the time Carrie pulled other dresses that fit my body type and placed them in a room for me along with shoes and jewelry. I ended up keeping the dress I purchased and Carrie was able to order a whole new one ( the one I received was quite wrinkled). She also had me fitted for the proper under garments and introduced me to alterations. Eceryone was very nice and very professional and after all was said and done I had a beautiful dress that was very flattering. Carrie was also able to help me find a last minute maid of honor dress whiich she handled with ease. Carrie's reassurances and glowing personality made finding the perfect bridal gown a wonderful experience for me.
I purchased my wedding dress online at Nordstrom.com and I wasn't sure I was going to keep it when it came in the mail. I Read more...
I purchased my wedding dress online at Nordstrom.com and I wasn't sure I was going to keep it when it came in the mail. I called Nordstrom and made an appointment with a bridal consultant at the downtown Chicago store. My consultant was Carrie Schwebl and from day one she was amazing. Carrie was very sweet and professional on the phone as well as in person. When I arrived in the store for the time Carrie pulled other dresses that fit my body type and placed them in a room for me along with shoes and jewelry. I ended up keeping the dress I purchased and Carrie was able to order a whole new one ( the one I received was quite wrinkled). She also had me fitted for the proper under garments and introduced me to alterations. Eceryone was very nice and very professional and after all was said and done I had a beautiful dress that was very flattering. Carrie was also able to help me find a last minute maid of honor dress whiich she handled with ease. Carrie's reassurances and glowing personality made finding the perfect bridal gown a wonderful experience for me. Read less
Services Used: Dress & Attire
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AnitaC
Wedding:
10/23/2010
4.8/5.0
I found two dresses on-line, ordered them, tried them on, kept one and sent another one back!

It was very easy, fast and professional. The dress was beautiful and reasonable priced!
I found two dresses on-line, ordered them, tried them on, kept one and sent another one back!

It was very easy, Read more...
I found two dresses on-line, ordered them, tried them on, kept one and sent another one back!

It was very easy, fast and professional. The dress was beautiful and reasonable priced! Read less
Services Used: Dress & Attire
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Sara
Wedding:
10/17/2010
5.0/5.0
This review is for Nordstrom's alterations department and retail store. It seems like customer service is a thing of the past at other retailers - but not at Nordstrom's!

Alterations Department:
After scouring many stores and online sites I was having a hard time finding a wedding dress. I happened to go into Nordstrom while I was looking for a dress to wear as a guest to someone else's wedding when I found THE DRESS. As soon as I put it on I just fell in love. I had to have it, but the store did not have my size in stock. The salesperson quickly found a store with my size and had it shipped to me. While I was there I asked her about alterations because I knew that at a minimum the dress was going to have to be hemmed dramatically. The salesperson recommended the alterations department highly and boy am I glad I took her advice!

My dress was full length with a mesh, satin, and lace overlay that I knew would be very difficult to alter. When I met with the employee in the alterations department he seemed very confident that they would be able to handle all of the alterations. I had the dress hemmed, the lace bodice shortened by taking up the shoulders, and the mesh sleeves taken in. I thought matching the lace in the shoulders would be very difficult if not impossible, and thought taking in the mesh sleeves would leave a tell tale seam...yet when I picked up my dress....

WOW! WOW! WOW! WOW! WOW!

It was perfect! Seriously, my mouth dropped open. I just could not believe that you could not tell the dress had been altered. It cost $70 for all of the alterations, but it was well worth it! I could not have been more pleased and I would never hesitate to take any of my most special pieces there for alterations. A++++!

Overall Store:
Since I had such a fabulous experience with my wedding dress I have begun shopping at Nordstrom much more. I bought several dresses and had them shipped to my Maid of Honor so she could pick out her favorite for the wedding. Nordstrom's flexible return policy allowed us to return the dresses she did not like easily.

I have bought other clothes, accessories, and beauty products both online and in the store. In all instances, I have received quality products, timely delivery, and excellent customer service.

I am now a dedicated Nordstrom shopper!
This review is for Nordstrom's alterations department and retail store. It seems like customer service is a thing of the Read more...
This review is for Nordstrom's alterations department and retail store. It seems like customer service is a thing of the past at other retailers - but not at Nordstrom's!

Alterations Department:
After scouring many stores and online sites I was having a hard time finding a wedding dress. I happened to go into Nordstrom while I was looking for a dress to wear as a guest to someone else's wedding when I found THE DRESS. As soon as I put it on I just fell in love. I had to have it, but the store did not have my size in stock. The salesperson quickly found a store with my size and had it shipped to me. While I was there I asked her about alterations because I knew that at a minimum the dress was going to have to be hemmed dramatically. The salesperson recommended the alterations department highly and boy am I glad I took her advice!

My dress was full length with a mesh, satin, and lace overlay that I knew would be very difficult to alter. When I met with the employee in the alterations department he seemed very confident that they would be able to handle all of the alterations. I had the dress hemmed, the lace bodice shortened by taking up the shoulders, and the mesh sleeves taken in. I thought matching the lace in the shoulders would be very difficult if not impossible, and thought taking in the mesh sleeves would leave a tell tale seam...yet when I picked up my dress....

WOW! WOW! WOW! WOW! WOW!

It was perfect! Seriously, my mouth dropped open. I just could not believe that you could not tell the dress had been altered. It cost $70 for all of the alterations, but it was well worth it! I could not have been more pleased and I would never hesitate to take any of my most special pieces there for alterations. A++++!

Overall Store:
Since I had such a fabulous experience with my wedding dress I have begun shopping at Nordstrom much more. I bought several dresses and had them shipped to my Maid of Honor so she could pick out her favorite for the wedding. Nordstrom's flexible return policy allowed us to return the dresses she did not like easily.

I have bought other clothes, accessories, and beauty products both online and in the store. In all instances, I have received quality products, timely delivery, and excellent customer service.

I am now a dedicated Nordstrom shopper! Read less
Services Used: Dress & Attire
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Dessiree
Wedding:
10/11/2010
4.4/5.0
We got my husband's suit here. He has a very slender body and needs a European fit suit, which was really hard to find that worked well on my lanky man. After a few department stores, we finally settled here. Our first time perusing the store we were ignored and it was hard to get someone to help us. We later went back and was helped by an extremely nice gentleman. He warmed to us as he learned my husband's name was the same as his son's. They fitted him in a suit that was going on sale in a week and sold us the suit for the sale price. It was a really good deal, we contemplated getting two suits, it was that good a deal. When it was time to pick up the suit, service was a bit slow as it was a sale weekend. The suit fits great and looks amazing on my man and now he has a really nice suit that fits him really well to wear for future events!
We got my husband's suit here. He has a very slender body and needs a European fit suit, which was really hard to find Read more...
We got my husband's suit here. He has a very slender body and needs a European fit suit, which was really hard to find that worked well on my lanky man. After a few department stores, we finally settled here. Our first time perusing the store we were ignored and it was hard to get someone to help us. We later went back and was helped by an extremely nice gentleman. He warmed to us as he learned my husband's name was the same as his son's. They fitted him in a suit that was going on sale in a week and sold us the suit for the sale price. It was a really good deal, we contemplated getting two suits, it was that good a deal. When it was time to pick up the suit, service was a bit slow as it was a sale weekend. The suit fits great and looks amazing on my man and now he has a really nice suit that fits him really well to wear for future events! Read less
Services Used: Dress & Attire
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andrala
Wedding:
9/5/2010
5.0/5.0
As far as the dress goes, I was a very easy bride. The dress was about $150, I did not get any alterations, and I bought it without ever going into a store to try anything on.

I ordered my dress online from Nordstrom.com. I didn't want the whole princess/ballgown/strapless/blah wedding dress. I had been shopping online for quite awhile, and they had a great selection of "different" wedding gowns. But I'd had my eye on this specific one. It was ivory, tea length, pleated, empire waist, v-neck; just right for me. I ordered the size I figured I'd be, it arrived in two weeks, and I was in love. I thought it was perfect and fit great. A few months after getting the original dress, I realized I probably should have gotten the next smaller size, as I had a little too much room in certain areas. By that time I was worried it would be too late and I would have to get it altered and deal with it. But I called the store anyway. The woman was very kind and told me they of course could exchange it for me - they did not have a time limit for returns/exchanges. They sent me the new dress so I could compare the sizes and let me send back whichever one I decided I didn't need. She also informed me that if I wanted to travel up to the Portland store (a couple hours from where I live) they would be happy to do alterations as well. I ended up going with the smaller size and it worked out perfectly.
As far as the dress goes, I was a very easy bride. The dress was about $150, I did not get any alterations, and I bought Read more...
As far as the dress goes, I was a very easy bride. The dress was about $150, I did not get any alterations, and I bought it without ever going into a store to try anything on.

I ordered my dress online from Nordstrom.com. I didn't want the whole princess/ballgown/strapless/blah wedding dress. I had been shopping online for quite awhile, and they had a great selection of "different" wedding gowns. But I'd had my eye on this specific one. It was ivory, tea length, pleated, empire waist, v-neck; just right for me. I ordered the size I figured I'd be, it arrived in two weeks, and I was in love. I thought it was perfect and fit great. A few months after getting the original dress, I realized I probably should have gotten the next smaller size, as I had a little too much room in certain areas. By that time I was worried it would be too late and I would have to get it altered and deal with it. But I called the store anyway. The woman was very kind and told me they of course could exchange it for me - they did not have a time limit for returns/exchanges. They sent me the new dress so I could compare the sizes and let me send back whichever one I decided I didn't need. She also informed me that if I wanted to travel up to the Portland store (a couple hours from where I live) they would be happy to do alterations as well. I ended up going with the smaller size and it worked out perfectly. Read less
Services Used: Dress & Attire
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Kelly
Wedding:
8/6/2010
5.0/5.0
Nordstrom bridal jewelry is fabulous!! I loved my bracelet and got the most complements on it! Great quality and ALWAYS great service!
Nordstrom bridal jewelry is fabulous!! I loved my bracelet and got the most complements on it! Great quality and ALWAYS Read more...
Nordstrom bridal jewelry is fabulous!! I loved my bracelet and got the most complements on it! Great quality and ALWAYS great service! Read less
Services Used: Dress & Attire
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d/k
Wedding:
8/1/2010
5.0/5.0
Nordstrom, as always, is just the best.
Nordstrom, as always, is just the best.
Nordstrom, as always, is just the best. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I saw the dress I wanted on the Nordstrom website and Nordstrom's associate Trudy helped me order it. It arrived to the store, I tried it on, and I was in love. My dad's girlfriend saw it and we almost cried. My fiance's mom saw it and said, "This is the most gorgeous dress! You are going to look so beautiful in it!" It was the Tiered Silk Gown by Tadashi Shoji in ivory. He does beautiful formal dresses and I bought it in ivory. The dress was alternating tiers of chiffon and charmeuse over a silk gown. Don't go to a regular bridal shops. All night people kept telling me how thin I looked. It is the dress you have been dreaming of your entire life. I knew when I laid my eyes on this baby, it was the one. My husband couldn't take his eyes off of me, along with all of the guests. It was a great value at $500. We had a tight budget and it was perfect. His dresses sell out quick all over the world, I had to special order through Nordstrom's website. I highly recommend Nordstrom's and Trudy to help you for your special day, they have a special bridal specialist section and can work with any budget.
I saw the dress I wanted on the Nordstrom website and Nordstrom's associate Trudy helped me order it. It arrived to the Read more...
I saw the dress I wanted on the Nordstrom website and Nordstrom's associate Trudy helped me order it. It arrived to the store, I tried it on, and I was in love. My dad's girlfriend saw it and we almost cried. My fiance's mom saw it and said, "This is the most gorgeous dress! You are going to look so beautiful in it!" It was the Tiered Silk Gown by Tadashi Shoji in ivory. He does beautiful formal dresses and I bought it in ivory. The dress was alternating tiers of chiffon and charmeuse over a silk gown. Don't go to a regular bridal shops. All night people kept telling me how thin I looked. It is the dress you have been dreaming of your entire life. I knew when I laid my eyes on this baby, it was the one. My husband couldn't take his eyes off of me, along with all of the guests. It was a great value at $500. We had a tight budget and it was perfect. His dresses sell out quick all over the world, I had to special order through Nordstrom's website. I highly recommend Nordstrom's and Trudy to help you for your special day, they have a special bridal specialist section and can work with any budget. Read less
Services Used: Dress & Attire
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Sarah
Wedding:
7/10/2010
4.7/5.0
We got both my wedding dress and our bridesmaid dresses from Nordstrom's. Though ordering through the website can be a little harrowing if they run out of stock quickly, the phone service for weddings is FANTASTIC. So helpful!

Most stores will also do custom tailoring of their clothes. I highly recommend taking a look at their dresses. You can save a lot of time, money, & stress!
We got both my wedding dress and our bridesmaid dresses from Nordstrom's. Though ordering through the website can be a Read more...
We got both my wedding dress and our bridesmaid dresses from Nordstrom's. Though ordering through the website can be a little harrowing if they run out of stock quickly, the phone service for weddings is FANTASTIC. So helpful!

Most stores will also do custom tailoring of their clothes. I highly recommend taking a look at their dresses. You can save a lot of time, money, & stress! Read less
Services Used: Dress & Attire
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LRB7/3/10
Wedding:
7/3/2010
4.8/5.0
After having a hard time finding a wedding dress I went to Nordstrom to look around the store. I found a beautiful selection of white and off white dresses that easily are wedding dresses. I ordered my dress in store and did not have to pay shipping. It arrived in perfect shape about 1.5 weeks after I ordered it, and it looked wonderful on my wedding day.
After having a hard time finding a wedding dress I went to Nordstrom to look around the store. I found a beautiful Read more...
After having a hard time finding a wedding dress I went to Nordstrom to look around the store. I found a beautiful selection of white and off white dresses that easily are wedding dresses. I ordered my dress in store and did not have to pay shipping. It arrived in perfect shape about 1.5 weeks after I ordered it, and it looked wonderful on my wedding day. Read less
Services Used: Dress & Attire, Jewelry
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NValanzola
Wedding:
6/26/2010
3.7/5.0
LOVED my dress - absolutely gorgeous with MANY compliments. However, had a few issues with alterations at Nordstrom... dress was hemmed crooked. They re-ordered my dress in a larger size and altered. Again, dress wasn't perfectly even along the hem; however, they were able to correct. Dress looked great day of and I was pleased with how the dress came out.
LOVED my dress - absolutely gorgeous with MANY compliments. However, had a few issues with alterations at Nordstrom... Read more...
LOVED my dress - absolutely gorgeous with MANY compliments. However, had a few issues with alterations at Nordstrom... dress was hemmed crooked. They re-ordered my dress in a larger size and altered. Again, dress wasn't perfectly even along the hem; however, they were able to correct. Dress looked great day of and I was pleased with how the dress came out. Read less
Services Used: Dress & Attire
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MichelleClark
Wedding:
6/26/2010
5.0/5.0
the associate that helped us has been helping our family for quite some time; jerrad in fine jewelry. he had a ring made for my husband using his grandfather's old wedding band. so special. and he special ordered in two stacking rose gold eternity bands for my ring set. a pleasure to work with and just an all around wonderful person!
the associate that helped us has been helping our family for quite some time; jerrad in fine jewelry. he had a ring made Read more...
the associate that helped us has been helping our family for quite some time; jerrad in fine jewelry. he had a ring made for my husband using his grandfather's old wedding band. so special. and he special ordered in two stacking rose gold eternity bands for my ring set. a pleasure to work with and just an all around wonderful person! Read less
Services Used: Jewelry
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Natasha
Wedding:
6/5/2010
4.8/5.0
The employees at Nordstrom are amazing and so knowledgeable. Just schedule an appointment and go through the book and select what you want to see, they bring them in and you can view and select one, and if you plan it right and purchase it on your rewards nordstrom card on a 10x point day you get a lot of money back!
The employees at Nordstrom are amazing and so knowledgeable. Just schedule an appointment and go through the book and Read more...
The employees at Nordstrom are amazing and so knowledgeable. Just schedule an appointment and go through the book and select what you want to see, they bring them in and you can view and select one, and if you plan it right and purchase it on your rewards nordstrom card on a 10x point day you get a lot of money back! Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.8/5.0
Even though I wound up not buying my dress from Nordstrom, I actually tried many of them first. I would order from their online selections (much larger than in the stores) (enough to not pay shipping), try them on at home and then wound up returning them at the store. Some I returned right away, some I waited for a while, until I actually found the dress I liked from another store. The returns were painless.. no questions asked.

I also bought some accessories there and I had great help fitting and choosing what I needed. The service help at the stores is really very good--much better than other stores. I wish I could have found dresses at the store rather than online.. that is one of my complaints---that there isnt enough of a selection at the store.
Even though I wound up not buying my dress from Nordstrom, I actually tried many of them first. I would order from their Read more...
Even though I wound up not buying my dress from Nordstrom, I actually tried many of them first. I would order from their online selections (much larger than in the stores) (enough to not pay shipping), try them on at home and then wound up returning them at the store. Some I returned right away, some I waited for a while, until I actually found the dress I liked from another store. The returns were painless.. no questions asked.

I also bought some accessories there and I had great help fitting and choosing what I needed. The service help at the stores is really very good--much better than other stores. I wish I could have found dresses at the store rather than online.. that is one of my complaints---that there isnt enough of a selection at the store. Read less
Services Used: Dress & Attire
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Sue
Wedding:
5/1/2010
5.0/5.0
This was my second wedding, and we were doing an outdoor Hawaiian-theme wedding. I wanted something simple and appropriate, but still a white dress. Nordstrom's had such a great selection, and they have a great return policy. Website had great information and multiple views of the dresses so I could pick just the right one. My dress was perfect! It was under $200, and very unique. Everyone commented how beautiful it was, and I didn't have to trip over a train or worry about a bustle while walking in the grass all afternoon. Great selection, great service (online), great and easy return policy to store or online, and prompt shipping of items. HIghly recommend, especially if your local wedding gown resources are as limited as mine.
This was my second wedding, and we were doing an outdoor Hawaiian-theme wedding. I wanted something simple and Read more...
This was my second wedding, and we were doing an outdoor Hawaiian-theme wedding. I wanted something simple and appropriate, but still a white dress. Nordstrom's had such a great selection, and they have a great return policy. Website had great information and multiple views of the dresses so I could pick just the right one. My dress was perfect! It was under $200, and very unique. Everyone commented how beautiful it was, and I didn't have to trip over a train or worry about a bustle while walking in the grass all afternoon. Great selection, great service (online), great and easy return policy to store or online, and prompt shipping of items. HIghly recommend, especially if your local wedding gown resources are as limited as mine. Read less
Services Used: Dress & Attire
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Joanna
Wedding:
5/1/2010
3.6/5.0
the store does not carry the same items you can find online, the service was poor and the prices different from online.
the store does not carry the same items you can find online, the service was poor and the prices different from online.
the store does not carry the same items you can find online, the service was poor and the prices different from online. Read less
Services Used: Dress & Attire
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Lucy
Wedding:
5/1/2010
5.0/5.0
Bought my dress, bridesmaid dress and shoes here. They were perfect and all was under 500 dollars total!
Bought my dress, bridesmaid dress and shoes here. They were perfect and all was under 500 dollars total!
Bought my dress, bridesmaid dress and shoes here. They were perfect and all was under 500 dollars total! Read less
Services Used: Dress & Attire
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Perla
Wedding:
4/3/2010
5.0/5.0
Recently got married on 4/3/10 and I was on a budget since my husband and I paid for everything, so when I went to look for my wedding dress I decided to check out the local mall and I found the perfect wedding dress, it was a prom dress, but who was going to know that it was an actual prom dress. Everyone loved it and said I looked beautiful, which I did haha! I am petite so I was able to get a fit into a juniors size, well I still do lol, so check out the prom section and your local mall. Good Luck!
Recently got married on 4/3/10 and I was on a budget since my husband and I paid for everything, so when I went to look Read more...
Recently got married on 4/3/10 and I was on a budget since my husband and I paid for everything, so when I went to look for my wedding dress I decided to check out the local mall and I found the perfect wedding dress, it was a prom dress, but who was going to know that it was an actual prom dress. Everyone loved it and said I looked beautiful, which I did haha! I am petite so I was able to get a fit into a juniors size, well I still do lol, so check out the prom section and your local mall. Good Luck! Read less
Services Used: Dress & Attire
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Heather
Wedding:
3/14/2010
5.0/5.0
Got my dress online, and it fit true to size, and looked like the picture indicated (it actually looked better, but that s totally a bonus). Saved on cost, had free shipping and a great return policy, in case it had not fit. Wonderful dress and I dont think David's bridal could have done better for cost. Win. :)
Got my dress online, and it fit true to size, and looked like the picture indicated (it actually looked better, but that s Read more...
Got my dress online, and it fit true to size, and looked like the picture indicated (it actually looked better, but that s totally a bonus). Saved on cost, had free shipping and a great return policy, in case it had not fit. Wonderful dress and I dont think David's bridal could have done better for cost. Win. :) Read less
Services Used: Dress & Attire
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fanaticalfran105
Wedding:
12/26/2009
4.5/5.0
I really love Nordstrom's wedding selections. They were very good and provided with the services I requested. I loved the clothes I ended up buying from them for my wedding. I do find Nordstrom a bit expensive so that is why I marked them down a bit for cost. Their store is very nice and their staff is very friendly, though. It was worth the money and the time I spent looking for my dress there was time well spent!
I really love Nordstrom's wedding selections. They were very good and provided with the services I requested. I loved the Read more...
I really love Nordstrom's wedding selections. They were very good and provided with the services I requested. I loved the clothes I ended up buying from them for my wedding. I do find Nordstrom a bit expensive so that is why I marked them down a bit for cost. Their store is very nice and their staff is very friendly, though. It was worth the money and the time I spent looking for my dress there was time well spent! Read less
Services Used: Dress & Attire
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lattelover06
Wedding:
10/24/2009
5.0/5.0
I purchased my wedding dress here. I was completely delighted and amazed and the overall experience. The dress was beautiful and within my budget. I was able to have it altered right in the store and quickly!!!
Overall a wonderfull experience. They also have wedding dresses on nordstrom.com!
I purchased my wedding dress here. I was completely delighted and amazed and the overall experience. The dress was Read more...
I purchased my wedding dress here. I was completely delighted and amazed and the overall experience. The dress was beautiful and within my budget. I was able to have it altered right in the store and quickly!!!
Overall a wonderfull experience. They also have wedding dresses on nordstrom.com! Read less
Services Used: Dress & Attire
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AutumnK1016
Wedding:
10/16/2009
4.9/5.0
I had my makeup done at the Chanel counter in Nordstrom the morning of my wedding. The staff was amazing! They were really fun and worked well as team--by the end I had about 5 people jumping in doing different things to my face and helping each other out!

I did a test run a month before the wedding but the makeup artist was transferring and no one else was working that day so he wrote down notes and told them to change things accordingly.

I liked that they are allowed to curl your lashes and apply false lashes themselves. I had a test makeup session at Sephora and they wanted me to do those parts because they legally are not allowed to perform them.
My makeup looked amazing and they really listened to what I wanted, even though they were hesitant to add the amount of drama I wanted--in the end they loved the result!

I paid $12 for the false lash set and the application of them and then I bought the lipstick and lipgloss, no other fees for doing my makeup for an hour!
The staff was also great about doing an amazing job in a hurry, I was about 15 minutes late to my appointment and I needed to leave at a certain time to make it to the Chapel to get dressed. One person kept track of time and told the others when they had 5 minutes left.

I had a great time, and so did my bridesmaid who was with me--they touched up her face and told her she didn't have to buy anything and actually gave her perfume samples because she forgot to bring perfume with her!
I had my makeup done at the Chanel counter in Nordstrom the morning of my wedding. The staff was amazing! They were really Read more...
I had my makeup done at the Chanel counter in Nordstrom the morning of my wedding. The staff was amazing! They were really fun and worked well as team--by the end I had about 5 people jumping in doing different things to my face and helping each other out!

I did a test run a month before the wedding but the makeup artist was transferring and no one else was working that day so he wrote down notes and told them to change things accordingly.

I liked that they are allowed to curl your lashes and apply false lashes themselves. I had a test makeup session at Sephora and they wanted me to do those parts because they legally are not allowed to perform them.
My makeup looked amazing and they really listened to what I wanted, even though they were hesitant to add the amount of drama I wanted--in the end they loved the result!

I paid $12 for the false lash set and the application of them and then I bought the lipstick and lipgloss, no other fees for doing my makeup for an hour!
The staff was also great about doing an amazing job in a hurry, I was about 15 minutes late to my appointment and I needed to leave at a certain time to make it to the Chapel to get dressed. One person kept track of time and told the others when they had 5 minutes left.

I had a great time, and so did my bridesmaid who was with me--they touched up her face and told her she didn't have to buy anything and actually gave her perfume samples because she forgot to bring perfume with her! Read less
Services Used: Beauty & Health
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trackdoll
Wedding:
10/3/2009
5.0/5.0
I knew that Nordstrom would have a good selection of "non-wedding" dresses that I could wear to my casaul beach wedding. They have an easy website to navigate through and when I found the dress they held it in store for me to try on. Perfect and great prices!
I knew that Nordstrom would have a good selection of "non-wedding" dresses that I could wear to my casaul beach wedding. Read more...
I knew that Nordstrom would have a good selection of "non-wedding" dresses that I could wear to my casaul beach wedding. They have an easy website to navigate through and when I found the dress they held it in store for me to try on. Perfect and great prices! Read less
Services Used: Dress & Attire
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Jackie
Wedding:
10/1/2009
4.6/5.0
We found nicer Calvin Klein dresses at Nordstrom for the bridesmaid. I wanted them to have modern, re-wearable dresses. We ended up buying the exact same dresses at overstock.com because it was cheaper.
We found nicer Calvin Klein dresses at Nordstrom for the bridesmaid. I wanted them to have modern, re-wearable dresses. We Read more...
We found nicer Calvin Klein dresses at Nordstrom for the bridesmaid. I wanted them to have modern, re-wearable dresses. We ended up buying the exact same dresses at overstock.com because it was cheaper. Read less
Services Used: Dress & Attire
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kjhwill72
Wedding:
9/12/2009
4.6/5.0
After many months of searching, trying on disgusting trial dresses at Davids, I bought my dress online at Nordstrom.com. I picked out the dress (which cost $500 less than any dress I had seen elsewhere), and although there was a delay in shipping (it was originally on back order), it came in and was perfect. The quality of the fabric, the cut and design was just superb! Furthermore, I called around to other places for alterations, and the prices were outrageous! Additionally, no one could get my dress in for months. So, I called Nordstrom and made an appointment for alterations. They got me in that same week and took just 10 days to get my dress back to me. It fit perfectly! I am so pleased!!
After many months of searching, trying on disgusting trial dresses at Davids, I bought my dress online at Nordstrom.com. I Read more...
After many months of searching, trying on disgusting trial dresses at Davids, I bought my dress online at Nordstrom.com. I picked out the dress (which cost $500 less than any dress I had seen elsewhere), and although there was a delay in shipping (it was originally on back order), it came in and was perfect. The quality of the fabric, the cut and design was just superb! Furthermore, I called around to other places for alterations, and the prices were outrageous! Additionally, no one could get my dress in for months. So, I called Nordstrom and made an appointment for alterations. They got me in that same week and took just 10 days to get my dress back to me. It fit perfectly! I am so pleased!! Read less
Services Used: Dress & Attire, Unique Services
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nweidauer
Wedding:
8/22/2009
3.3/5.0
The associate who helped us was kind and helped with my wedding jewelry purchase. She encouraged me and let me know what was available.

The jewelry was gorgeous and I wish I could wear it more often but it is much too dressy for everyday wear. Definitely worth the money and a wise investment!
The associate who helped us was kind and helped with my wedding jewelry purchase. She encouraged me and let me know what Read more...
The associate who helped us was kind and helped with my wedding jewelry purchase. She encouraged me and let me know what was available.

The jewelry was gorgeous and I wish I could wear it more often but it is much too dressy for everyday wear. Definitely worth the money and a wise investment! Read less
Services Used: Jewelry
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BEYESL
Wedding:
8/7/2009
5.0/5.0
My dress was more casual with it being a 2nd marriage, but it was beautiful and fit an outdooor wedding ceremony perfectly
My dress was more casual with it being a 2nd marriage, but it was beautiful and fit an outdooor wedding ceremony perfectly Read more...
My dress was more casual with it being a 2nd marriage, but it was beautiful and fit an outdooor wedding ceremony perfectly Read less
Services Used: Dress & Attire
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midgebauza
Wedding:
8/1/2009
5.0/5.0
I found an amazing dress at Nordstrom!! I really hated going to bridal salons. Ugh. It was an awful experience. They were so pretentious and uptight and treated me in general like there was something wrong with me that I didn't want something ridiculous with all this poof and silliness. But Nordstrom was great. I found a beautiful dress. Bought it, took it home and ROCKED it at the wedding! Nordstrom has some beautiful selections. Would highly recommend it. I also just looked it up and see that it is now on sale!

http://shop.nordstrom.com/S/2955662/0~2376776~2374327~6005464~6005465?mediumthumbnail=Y&origin=category&searchtype=&pbo=6005465&P=2
I found an amazing dress at Nordstrom!! I really hated going to bridal salons. Ugh. It was an awful experience. They were Read more...
I found an amazing dress at Nordstrom!! I really hated going to bridal salons. Ugh. It was an awful experience. They were so pretentious and uptight and treated me in general like there was something wrong with me that I didn't want something ridiculous with all this poof and silliness. But Nordstrom was great. I found a beautiful dress. Bought it, took it home and ROCKED it at the wedding! Nordstrom has some beautiful selections. Would highly recommend it. I also just looked it up and see that it is now on sale!

http://shop.nordstrom.com/S/2955662/0~2376776~2374327~6005464~6005465?mediumthumbnail=Y&origin=category&searchtype=&pbo=6005465&P=2 Read less
Services Used: Dress & Attire
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MeganE
Wedding:
5/23/2009
4.6/5.0
I got a gorgeous BCBG wedding dress for an unbelievable price!
I got a gorgeous BCBG wedding dress for an unbelievable price!
I got a gorgeous BCBG wedding dress for an unbelievable price! Read less
Services Used: Dress & Attire
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Marylil01
Wedding:
4/18/2009
5.0/5.0
It was the perfect dress for me
It was the perfect dress for me
It was the perfect dress for me Read less
Services Used: Dress & Attire
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girlygirl949
Wedding:
4/10/2009
5.0/5.0
I got my shoes at Nordstroms on-line. I was able to have them shipped in a few sizes and styles to the store without haveing to pay for all of them. It was a great service.
I got my shoes at Nordstroms on-line. I was able to have them shipped in a few sizes and styles to the store without Read more...
I got my shoes at Nordstroms on-line. I was able to have them shipped in a few sizes and styles to the store without haveing to pay for all of them. It was a great service. Read less
Services Used: Dress & Attire
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Anna
Wedding:
4/7/2009
4.5/5.0
Oh my god, the store was fantastic!!! They had everything a bride and her bridesmaids could ever want. They had dresses, jewlery, perfumes, makeup, everything a bride needs.
Oh my god, the store was fantastic!!! They had everything a bride and her bridesmaids could ever want. They had dresses, Read more...
Oh my god, the store was fantastic!!! They had everything a bride and her bridesmaids could ever want. They had dresses, jewlery, perfumes, makeup, everything a bride needs. Read less
Services Used: Dress & Attire, Favors & Gifts
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Sara B
Wedding:
10/12/2008
5.0/5.0
I found a beautiful champagne-colored evening dress that was perfect for my daytime second wedding. It cost about $400 plus alterations. The alterations were difficult to do but they did a great job. The dress was ready on time and pressed. Beautiful! Great selection of gowns that would be perfectly suitable for almost any wedding occasion, except for the white ballgown type.
I found a beautiful champagne-colored evening dress that was perfect for my daytime second wedding. It cost about $400 Read more...
I found a beautiful champagne-colored evening dress that was perfect for my daytime second wedding. It cost about $400 plus alterations. The alterations were difficult to do but they did a great job. The dress was ready on time and pressed. Beautiful! Great selection of gowns that would be perfectly suitable for almost any wedding occasion, except for the white ballgown type. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I ordered a dress "off the rack" on line and when it arrived it was too big. I called the closest Nordstrom and they were so helpful! They did a country wide search and found the ONE REMAINING dress in my size [it wa sin Rhode Island]. Then, at no additional cost to me, they had it sent to our Nordstrom over night and I went in to be sure it fit. It was incredible! Highly recommend!
I ordered a dress "off the rack" on line and when it arrived it was too big. I called the closest Nordstrom and they were Read more...
I ordered a dress "off the rack" on line and when it arrived it was too big. I called the closest Nordstrom and they were so helpful! They did a country wide search and found the ONE REMAINING dress in my size [it wa sin Rhode Island]. Then, at no additional cost to me, they had it sent to our Nordstrom over night and I went in to be sure it fit. It was incredible! Highly recommend! Read less
Services Used: Beauty & Health
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Ann
Wedding:
8/16/2008
5.0/5.0
I *love* Nordstrom, and I don't toss that word around casually when it comes to big corporations. I actually got my dress online, and bought all my day-of under-bits from them too. The customer service is unbeatable, and there's no crazy wedding-industrial-complex mania and pressure.
I *love* Nordstrom, and I don't toss that word around casually when it comes to big corporations. I actually got my dress Read more...
I *love* Nordstrom, and I don't toss that word around casually when it comes to big corporations. I actually got my dress online, and bought all my day-of under-bits from them too. The customer service is unbeatable, and there's no crazy wedding-industrial-complex mania and pressure. Read less
Services Used: Dress & Attire
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nscheel
Wedding:
8/2/2008
5.0/5.0
After many months of looking, I found the perfect set of earrings to go with my wedding dress at Nordstrom. They have a great collection of jewelry at decent prices.
After many months of looking, I found the perfect set of earrings to go with my wedding dress at Nordstrom. They have a Read more...
After many months of looking, I found the perfect set of earrings to go with my wedding dress at Nordstrom. They have a great collection of jewelry at decent prices. Read less
Services Used: Jewelry
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Shauna
Wedding:
8/2/2008
5.0/5.0
Very beautiful dress for a great price.
Very beautiful dress for a great price.
Very beautiful dress for a great price. Read less
Services Used: Dress & Attire
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Heatherloveskayla
Wedding:
7/13/2008
5.0/5.0
I ordered my dress on line and when I received it, it did not fit. I called and ordered one size up and they sent it to me overnight at no charge even though it was my fault I had ordered the wrong size. It came neatly pressed and packaged very well. The sales clerks were very helpful and friendly.
I ordered my dress on line and when I received it, it did not fit. I called and ordered one size up and they sent it to me Read more...
I ordered my dress on line and when I received it, it did not fit. I called and ordered one size up and they sent it to me overnight at no charge even though it was my fault I had ordered the wrong size. It came neatly pressed and packaged very well. The sales clerks were very helpful and friendly. Read less
Services Used: Dress & Attire
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Cathy&Mark
Wedding:
7/5/2008
5.0/5.0
I ordered two wedding dresses after looking at them online. I returned one to my local store that I didn't like and had them alter the one I did like. They did and incredible job, lots of detail required, and it was only an additional $100. Much nicer than the people I dealt with at wedding shops!
I ordered two wedding dresses after looking at them online. I returned one to my local store that I didn't like and had Read more...
I ordered two wedding dresses after looking at them online. I returned one to my local store that I didn't like and had them alter the one I did like. They did and incredible job, lots of detail required, and it was only an additional $100. Much nicer than the people I dealt with at wedding shops! Read less
Services Used: Dress & Attire
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Elizabeth
Wedding:
6/12/2008
4.7/5.0
Located beautiful gown with Nordstrom associate. She also assisted with selection of perfect sandal. The dress fit perfectly and the associate even suggested nordstrom "tape" rather than a bra as dress back was below waist. Great suggestion! Nothing else could have worked. Several calls were not returned for a number of days, but all in all, fantastic experience.
Located beautiful gown with Nordstrom associate. She also assisted with selection of perfect sandal. The dress fit Read more...
Located beautiful gown with Nordstrom associate. She also assisted with selection of perfect sandal. The dress fit perfectly and the associate even suggested nordstrom "tape" rather than a bra as dress back was below waist. Great suggestion! Nothing else could have worked. Several calls were not returned for a number of days, but all in all, fantastic experience. Read less
Services Used: Dress & Attire
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Kimmie Kat
Wedding:
6/7/2008
5.0/5.0
I was very happy with the service I received at the MAC counter on the day of the wedding. I was running late for the appointment, so they were assisting other customers when I arrived. Once we got started, the make-up artist was very nice and knowledgeable. I let her know that I was getting married and the shade of make-up that I wanted and she made me look and feel great.
I was very happy with the service I received at the MAC counter on the day of the wedding. I was running late for the Read more...
I was very happy with the service I received at the MAC counter on the day of the wedding. I was running late for the appointment, so they were assisting other customers when I arrived. Once we got started, the make-up artist was very nice and knowledgeable. I let her know that I was getting married and the shade of make-up that I wanted and she made me look and feel great. Read less
Services Used: Beauty & Health
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Ruth
Wedding:
6/7/2008
4.4/5.0
Since I only had two bridesmaids, we looked at department stores to find a dress for them. We found a great dress (satin, A-line) in the color and style I wanted for a fraction of the price that we would normally pay for a dress at any bridal store. Great deal!
Since I only had two bridesmaids, we looked at department stores to find a dress for them. We found a great dress (satin, Read more...
Since I only had two bridesmaids, we looked at department stores to find a dress for them. We found a great dress (satin, A-line) in the color and style I wanted for a fraction of the price that we would normally pay for a dress at any bridal store. Great deal! Read less
Services Used: Dress & Attire
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M
Wedding:
5/25/2008
5.0/5.0
Denise did an excellent job with my make up. It was beautiful, exactly what I wanted, and lasted all night. She was very professional, enthusiastic, caring and flexible in doing what you ask. I love the Mac line and the variety of color they offer.
Denise did an excellent job with my make up. It was beautiful, exactly what I wanted, and lasted all night. She was very Read more...
Denise did an excellent job with my make up. It was beautiful, exactly what I wanted, and lasted all night. She was very professional, enthusiastic, caring and flexible in doing what you ask. I love the Mac line and the variety of color they offer. Read less
Services Used: Beauty & Health
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LaurenP
Wedding:
5/10/2008
5.0/5.0
I choose the personalized service at Nordstoms at Southpoint. It was wonderful to come to my appointment and have dresses already picked out for me and my daughter. I love my dress and the value was amazing. My dress is non-traditional and finding exactly what I wanted was my consultants desire.
I choose the personalized service at Nordstoms at Southpoint. It was wonderful to come to my appointment and have dresses Read more...
I choose the personalized service at Nordstoms at Southpoint. It was wonderful to come to my appointment and have dresses already picked out for me and my daughter. I love my dress and the value was amazing. My dress is non-traditional and finding exactly what I wanted was my consultants desire. Read less
Services Used: Dress & Attire
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nslods
Wedding:
4/19/2008
5.0/5.0
I saw my dress on their website and knew it was the one for me. I initially went to the store to see if they had it there to try on, but they don't carry wedding dresses on a normal basis. The saleslady I worked with was more than willing to help me find the dress online and order it from the store. It was shipped directly to me in a reasonable amount of time. And if the dress hadn't fit or I didn't like it, I could have easily exchanged it or returned it, no questions asked. I did not have alterations done through Nordstrom, so I can't comment on that. Overall, Nordstrom was great!
I saw my dress on their website and knew it was the one for me. I initially went to the store to see if they had it there Read more...
I saw my dress on their website and knew it was the one for me. I initially went to the store to see if they had it there to try on, but they don't carry wedding dresses on a normal basis. The saleslady I worked with was more than willing to help me find the dress online and order it from the store. It was shipped directly to me in a reasonable amount of time. And if the dress hadn't fit or I didn't like it, I could have easily exchanged it or returned it, no questions asked. I did not have alterations done through Nordstrom, so I can't comment on that. Overall, Nordstrom was great! Read less
Services Used: Dress & Attire
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Jennie
Wedding:
4/13/2008
4.2/5.0
I bought my wedding dress online at www.nordstrom.com. It was an ivory, off-shoulder silk taffeta dress by JS Collections in Petite. You can find a lot of good deals online and Nordstrom has a good selection from designer brands. Their sale prices on dresses is unreal. They even have a link to Wedding Dresses on their Dress Shop site. You can easily narrow down by color, brand, and size. I like that they offer petite, which many stores do not. In addition the price was really reasonable for a wedding gown. The gown had two layers. I did go to a seamstress to take it in (only because I lost 20 lbs so I can look great in Jamaica). It seems their dress selections online are more for destination / summer weddings or simple garden weddings. They do not have the princess style dresses with a lot of lace & puff. I also found a lot of dresses (also in Petite) on jcrew.com. Unfortunately, the dress I really liked was out of my budget (over $300) and had a train (I didn't want to go dragging around sand while I walked down the aisle). I did buy the short version of the dress for a wedding I'm attending to in a few months.
I bought my wedding dress online at www.nordstrom.com. It was an ivory, off-shoulder silk taffeta dress by JS Collections Read more...
I bought my wedding dress online at www.nordstrom.com. It was an ivory, off-shoulder silk taffeta dress by JS Collections in Petite. You can find a lot of good deals online and Nordstrom has a good selection from designer brands. Their sale prices on dresses is unreal. They even have a link to Wedding Dresses on their Dress Shop site. You can easily narrow down by color, brand, and size. I like that they offer petite, which many stores do not. In addition the price was really reasonable for a wedding gown. The gown had two layers. I did go to a seamstress to take it in (only because I lost 20 lbs so I can look great in Jamaica). It seems their dress selections online are more for destination / summer weddings or simple garden weddings. They do not have the princess style dresses with a lot of lace & puff. I also found a lot of dresses (also in Petite) on jcrew.com. Unfortunately, the dress I really liked was out of my budget (over $300) and had a train (I didn't want to go dragging around sand while I walked down the aisle). I did buy the short version of the dress for a wedding I'm attending to in a few months. Read less
Services Used: Dress & Attire
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Honeycombe69
Wedding:
4/12/2008
4.6/5.0
I was a little nervous with ordering a dress online that I hadn't tried on, but once I received it I was glad I went with my first choice. The dress showed up in a week with plenty of time if I had to to return it. It came with clear instructions on how to ship it back if needed with all necessary paperwork. When I tracked my package online and had to deal with customer service they more than pleasant and very helpful. The price was awesome and I would buy from Nordstrom's again.
I was a little nervous with ordering a dress online that I hadn't tried on, but once I received it I was glad I went with Read more...
I was a little nervous with ordering a dress online that I hadn't tried on, but once I received it I was glad I went with my first choice. The dress showed up in a week with plenty of time if I had to to return it. It came with clear instructions on how to ship it back if needed with all necessary paperwork. When I tracked my package online and had to deal with customer service they more than pleasant and very helpful. The price was awesome and I would buy from Nordstrom's again. Read less
Services Used: Dress & Attire
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cutieannie2
Wedding:
3/29/2008
5.0/5.0
Beautiful dress.
Beautiful dress.
Beautiful dress. Read less
Services Used: Dress & Attire
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SPF
Wedding:
3/23/2008
4.4/5.0
Nordstrom's at La Cantera in San Antonio was where we got my husband's Tuxedo from. The serivce was excellent, they have a good selection of Tuxedos and the staff are friendly. They had their in house taylors do the necassary adjustments, resulting in a very nice fitting suit which looked fantastic. I would highly recommend Nordstrom's.
Nordstrom's at La Cantera in San Antonio was where we got my husband's Tuxedo from. The serivce was excellent, they have a Read more...
Nordstrom's at La Cantera in San Antonio was where we got my husband's Tuxedo from. The serivce was excellent, they have a good selection of Tuxedos and the staff are friendly. They had their in house taylors do the necassary adjustments, resulting in a very nice fitting suit which looked fantastic. I would highly recommend Nordstrom's. Read less
Services Used: Dress & Attire
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MiHay
Wedding:
3/15/2008
5.0/5.0
The ladies at Nordstrom were amazing! Our pre wedding photographs came out beautifully. I would reccommend them to anyone.
The ladies at Nordstrom were amazing! Our pre wedding photographs came out beautifully. I would reccommend them to anyone. Read more...
The ladies at Nordstrom were amazing! Our pre wedding photographs came out beautifully. I would reccommend them to anyone. Read less
Services Used: Jewelry, Photography
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Alica
Wedding:
1/26/2008
2.6/5.0
Loved my dress! It was exactly what I was looking for and the price was perfect. I ordered it online, however, and my dress was almost lost.
Loved my dress! It was exactly what I was looking for and the price was perfect. I ordered it online, however, and my Read more...
Loved my dress! It was exactly what I was looking for and the price was perfect. I ordered it online, however, and my dress was almost lost. Read less
Services Used: Dress & Attire
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Christy
Wedding:
1/5/2008
5.0/5.0
I ordered my dress through Nordstrom.com and had it tailored at my local store. The women there were wonderful to work with and I could not be happier with the dress. It was perfect!
I ordered my dress through Nordstrom.com and had it tailored at my local store. The women there were wonderful to work Read more...
I ordered my dress through Nordstrom.com and had it tailored at my local store. The women there were wonderful to work with and I could not be happier with the dress. It was perfect! Read less
Services Used: Unique Services
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LeahT
Wedding:
11/30/2007
5.0/5.0
I had a very private ceremony and didn't not want a traditional dress but still something "Bridal". 3 weeks til the wedding I decided I was not happy with a dress I had bought off the rack -- at least not for my wedding. I ordered 4 dresses from Nordstrom.com (1 in 2 different sizes). Tried them all on and returned the 3 I didn't like. No problems. I had a beautiful dress that fit like a glove for less than $500.
I had a very private ceremony and didn't not want a traditional dress but still something "Bridal". 3 weeks til the Read more...
I had a very private ceremony and didn't not want a traditional dress but still something "Bridal". 3 weeks til the wedding I decided I was not happy with a dress I had bought off the rack -- at least not for my wedding. I ordered 4 dresses from Nordstrom.com (1 in 2 different sizes). Tried them all on and returned the 3 I didn't like. No problems. I had a beautiful dress that fit like a glove for less than $500. Read less
Services Used: Dress & Attire
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bonnie
Wedding:
11/24/2007
5.0/5.0
Wonderful service, as usual
Wonderful service, as usual
Wonderful service, as usual Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I purchased my dress last minute online. It arrived promptly and exactly as described.
I purchased my dress last minute online. It arrived promptly and exactly as described.
I purchased my dress last minute online. It arrived promptly and exactly as described. Read less
Services Used: Dress & Attire
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Lindsey
Wedding:
10/6/2007
3.7/5.0
I ordered my drss online and of course it looks better there then on me but it was simple the way i wanted and i went into Nordstom's to get it altered and really for waht i had done to it it was not badly priced and they had it done in one week. I also got my shoes there and i loved them both!
I ordered my drss online and of course it looks better there then on me but it was simple the way i wanted and i went into Read more...
I ordered my drss online and of course it looks better there then on me but it was simple the way i wanted and i went into Nordstom's to get it altered and really for waht i had done to it it was not badly priced and they had it done in one week. I also got my shoes there and i loved them both! Read less
Services Used: Dress & Attire
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Margaret
Wedding:
9/22/2007
5.0/5.0
Can I just say that nordstrom sales people are the best?? Wow! The sales person pulled like 10 dresses for me and found some accessories for the dresses I liked the best. And I went to the shoe department and the sales person brought out like 20 shoes... I asked for five, and then he brought out a ton more that he thought I might like. AWESOME!
Can I just say that nordstrom sales people are the best?? Wow! The sales person pulled like 10 dresses for me and found Read more...
Can I just say that nordstrom sales people are the best?? Wow! The sales person pulled like 10 dresses for me and found some accessories for the dresses I liked the best. And I went to the shoe department and the sales person brought out like 20 shoes... I asked for five, and then he brought out a ton more that he thought I might like. AWESOME! Read less
Services Used: Dress & Attire
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LZ
Wedding:
9/22/2007
4.0/5.0
So I needed some alterations to my wedding dress and I have been to Nordstrom's before for alterations. They did an AWESOME job. I got this lady who had been there for like 20+ years and she did all my alterations (including my bustle). She did a PERFECT job. She spent so much time with me showing me all the bustle options and then which one would work best. OMG my dress was 1000x more perfect after she tweaked it to fit my body and the bustle was just beautiful.

If you are looking for a good alteration place, check to see if your local Nordstrom's has a wedding gown person. Their prices are actually really reasonable too. And to top it all off, the turnaround is super quick and you know Nordstrom's will get it until you are perfectly satisfied.
So I needed some alterations to my wedding dress and I have been to Nordstrom's before for alterations. They did an Read more...
So I needed some alterations to my wedding dress and I have been to Nordstrom's before for alterations. They did an AWESOME job. I got this lady who had been there for like 20+ years and she did all my alterations (including my bustle). She did a PERFECT job. She spent so much time with me showing me all the bustle options and then which one would work best. OMG my dress was 1000x more perfect after she tweaked it to fit my body and the bustle was just beautiful.

If you are looking for a good alteration place, check to see if your local Nordstrom's has a wedding gown person. Their prices are actually really reasonable too. And to top it all off, the turnaround is super quick and you know Nordstrom's will get it until you are perfectly satisfied. Read less
Services Used: Unique Services
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ejj242
Wedding:
9/15/2007
5.0/5.0
Bought my dress online. Could not stomach David's Bridal. Also, bridesmaids wore whatever they wanted in black. Most of them wore dresses they already had. Excellent return policy and experience.
Bought my dress online. Could not stomach David's Bridal. Also, bridesmaids wore whatever they wanted in black. Most of Read more...
Bought my dress online. Could not stomach David's Bridal. Also, bridesmaids wore whatever they wanted in black. Most of them wore dresses they already had. Excellent return policy and experience. Read less
Services Used: Dress & Attire
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Kaley
Wedding:
9/8/2007
3.2/5.0
I went to the Mac Counter in Nordstrom's and had them do my make-up for the wedding. It looked beautiful and classy. I ended up falling in love with Mac make-up.
I went to the Mac Counter in Nordstrom's and had them do my make-up for the wedding. It looked beautiful and classy. I Read more...
I went to the Mac Counter in Nordstrom's and had them do my make-up for the wedding. It looked beautiful and classy. I ended up falling in love with Mac make-up. Read less
Services Used: Beauty & Health
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Katie
Wedding:
8/25/2007
4.6/5.0
I live in Oregon, and found the perfect dress for our casual wedding at Nordstrom.com, but they didn't have it in stock anywhere in the Portland area and our wedding was a month away. They had the dress shipped from the MD location, with the same $5 shipping rate had I ordered it on special. Great customer service, and timely as well! They found a location and had it delivered within a week.
I live in Oregon, and found the perfect dress for our casual wedding at Nordstrom.com, but they didn't have it in stock Read more...
I live in Oregon, and found the perfect dress for our casual wedding at Nordstrom.com, but they didn't have it in stock anywhere in the Portland area and our wedding was a month away. They had the dress shipped from the MD location, with the same $5 shipping rate had I ordered it on special. Great customer service, and timely as well! They found a location and had it delivered within a week. Read less
Services Used: Dress & Attire
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Kathleen
Wedding:
8/4/2007
5.0/5.0
Nordstrom is known for its customer service, and they didn't fail here. When I was searching for a dress, I wanted something simple and sleek. I'm not a 21 year old with a princess complex - the idea was more "40s movie star" than "poufy cupcake dress". Norstrom's online wedding shop had just what I needed. The original price for my simple ABS gown was about $330, and I purchased it in a 6 and an 8. When the 8 was far too big, Nordstrom was happy to take it back. Then when the gown went on sale for $160 and I decided to get a 4... well, they exchanged it without hassle and refunded the difference. This is a great way to save money on what can be an unnecessarily large expense.
Nordstrom is known for its customer service, and they didn't fail here. When I was searching for a dress, I wanted Read more...
Nordstrom is known for its customer service, and they didn't fail here. When I was searching for a dress, I wanted something simple and sleek. I'm not a 21 year old with a princess complex - the idea was more "40s movie star" than "poufy cupcake dress". Norstrom's online wedding shop had just what I needed. The original price for my simple ABS gown was about $330, and I purchased it in a 6 and an 8. When the 8 was far too big, Nordstrom was happy to take it back. Then when the gown went on sale for $160 and I decided to get a 4... well, they exchanged it without hassle and refunded the difference. This is a great way to save money on what can be an unnecessarily large expense. Read less
Services Used: Dress & Attire
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Tiaoke
Wedding:
8/1/2007
4.2/5.0
I was extremely satisfied with their selection of dress & attire. Representatives were very nice and friendly.
I was extremely satisfied with their selection of dress & attire. Representatives were very nice and friendly.
I was extremely satisfied with their selection of dress & attire. Representatives were very nice and friendly. Read less
Services Used: Beauty & Health, Dress & Attire, Jewelry, Photography, Wedding Planning
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Andrea
Wedding:
7/1/2007
5.0/5.0
they were perfect with my unique goodess dress. I didn't want a David Bridals dress. I wanted to look different. Not be so puffy, and stuffed like a turkey. Comfortable
they were perfect with my unique goodess dress. I didn't want a David Bridals dress. I wanted to look different. Not be so Read more...
they were perfect with my unique goodess dress. I didn't want a David Bridals dress. I wanted to look different. Not be so puffy, and stuffed like a turkey. Comfortable Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
6/19/2007
4.8/5.0
Nordstrom's dress departmant had a great selection of dresses, especially for the simple wedding. The staff was extremely helpful. A little pricey but in comparison to a traditional wedding gown.
Nordstrom's dress departmant had a great selection of dresses, especially for the simple wedding. The staff was extremely Read more...
Nordstrom's dress departmant had a great selection of dresses, especially for the simple wedding. The staff was extremely helpful. A little pricey but in comparison to a traditional wedding gown. Read less
Services Used: Dress & Attire
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PrincessBride0507
Wedding:
5/25/2007
4.4/5.0
I loved the fact that they did everything that they could to help me find my perfect pair ofshoes for my wedding
I loved the fact that they did everything that they could to help me find my perfect pair ofshoes for my wedding
I loved the fact that they did everything that they could to help me find my perfect pair ofshoes for my wedding Read less
Services Used: Unique Services
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Heather
Wedding:
2/10/2007
5.0/5.0
There was a prom the same night as my wedding, so they were extremely busy... but they were able to fit me and my 6 bridesmaids in for full makeup. They even had me come in the week before to do a test makeup session which is a MUST! You do not want to decide you hate your makeup and want to start all over the day of your wedding!
There was a prom the same night as my wedding, so they were extremely busy... but they were able to fit me and my 6 Read more...
There was a prom the same night as my wedding, so they were extremely busy... but they were able to fit me and my 6 bridesmaids in for full makeup. They even had me come in the week before to do a test makeup session which is a MUST! You do not want to decide you hate your makeup and want to start all over the day of your wedding! Read less
Services Used: Beauty & Health
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Kelly
Wedding:
1/6/2007
4.9/5.0
Nordstrom was the last place I thought I would find my wedding dress but I was able to find a somewhat form fitting dress that was very unique. The detail was great, and I got a ton of compliments on my dress. They did a great job with the fitting. If you are looking for a form fitting unique dress I would recommend them.
Nordstrom was the last place I thought I would find my wedding dress but I was able to find a somewhat form fitting dress Read more...
Nordstrom was the last place I thought I would find my wedding dress but I was able to find a somewhat form fitting dress that was very unique. The detail was great, and I got a ton of compliments on my dress. They did a great job with the fitting. If you are looking for a form fitting unique dress I would recommend them. Read less
Services Used: Dress & Attire
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Sarah
Wedding:
9/30/2006
5.0/5.0
I had to find a dress at the last minute and found “the one” at nordstroms.com. I bought several dresses at one time and had no problem returning the one’s I wasn’t keeping. Their return/exchange policy is awesome and so easy. Highly recommend!
I had to find a dress at the last minute and found the one at nordstroms.com. I bought several dresses at one time and had Read more...
I had to find a dress at the last minute and found “the one” at nordstroms.com. I bought several dresses at one time and had no problem returning the one’s I wasn’t keeping. Their return/exchange policy is awesome and so easy. Highly recommend! Read less
Services Used: Dress & Attire
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Allison
Wedding:
8/12/2006
5.0/5.0
My bridesmaids dresses and shoes all came from Nordstrom....I lived in Walnut Creek, worked in SF and my bridesmaids were all over from NYC, Texas, LA and beyond. The gals at Nordie's were there to help locate dresses, alter and make sure everything was perfect....and they all looked amazing!
My bridesmaids dresses and shoes all came from Nordstrom....I lived in Walnut Creek, worked in SF and my bridesmaids were Read more...
My bridesmaids dresses and shoes all came from Nordstrom....I lived in Walnut Creek, worked in SF and my bridesmaids were all over from NYC, Texas, LA and beyond. The gals at Nordie's were there to help locate dresses, alter and make sure everything was perfect....and they all looked amazing! Read less
Services Used: Dress & Attire
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Lynare
Wedding:
6/24/2006
5.0/5.0
I didn’t really find anything I wanted at the traditional bridal shops, and when I was in Nordstrom’s with my mom looking for a mother of the bride dress, we accidentally found what turned out to be my wedding dress. It was so beautiful and so perfect! I bought it right off the rack. What a happy accident! The people at Nordstrom’s fuss over you so much – even if you are only buying a simple pair of pantyhose.
I didnt really find anything I wanted at the traditional bridal shops, and when I was in Nordstroms with my mom looking Read more...
I didn’t really find anything I wanted at the traditional bridal shops, and when I was in Nordstrom’s with my mom looking for a mother of the bride dress, we accidentally found what turned out to be my wedding dress. It was so beautiful and so perfect! I bought it right off the rack. What a happy accident! The people at Nordstrom’s fuss over you so much – even if you are only buying a simple pair of pantyhose. Read less
Services Used: Dress & Attire
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Meryle
Wedding:
5/21/2006
4.8/5.0
Top Notch makeup artist. I shopped around and she is fantastic. Christina works at the Mac Counter. She will come to you and also do a trial. Well worth it!
Top Notch makeup artist. I shopped around and she is fantastic. Christina works at the Mac Counter. She will come to you Read more...
Top Notch makeup artist. I shopped around and she is fantastic. Christina works at the Mac Counter. She will come to you and also do a trial. Well worth it! Read less
Services Used: Beauty & Health
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janelle
Wedding:
4/22/2006
4.9/5.0
great service
great service
great service Read less
Services Used: Jewelry
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YVETTE
Wedding:
12/26/2005
5.0/5.0
they were very good personell
they were very good personell
they were very good personell Read less
Services Used: Dress & Attire
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megcorinne
Wedding:
11/23/2005
5.0/5.0
Great dress (not a typical gown) great store as usual
Great dress (not a typical gown) great store as usual
Great dress (not a typical gown) great store as usual Read less
Services Used: Dress & Attire
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Princessdana
Wedding:
8/6/2005
4.8/5.0
I was able to get my wedding dress for $130 and my bridesmaids for about $125. They were shipped in less than a week. I had no problems taking back and exchanging one dress! I was also able to get the shoes for myself and the girls for less than $50 each.
I was able to get my wedding dress for $130 and my bridesmaids for about $125. They were shipped in less than a week. I Read more...
I was able to get my wedding dress for $130 and my bridesmaids for about $125. They were shipped in less than a week. I had no problems taking back and exchanging one dress! I was also able to get the shoes for myself and the girls for less than $50 each. Read less
Services Used: Dress & Attire
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Laura
Wedding:
5/14/2005
5.0/5.0
I also found my dress online, but I was the anti-wedding store bride. I saw this dress online and it was just the right combo od sexy and elegant. I had to order one size to big and it was indeed one size to big when it arrived. I kept checking online and the right size eventually popped up. My dad too the first one back and they returned it no questions asked. It was one of my easiest purchases!
I also found my dress online, but I was the anti-wedding store bride. I saw this dress online and it was just the right Read more...
I also found my dress online, but I was the anti-wedding store bride. I saw this dress online and it was just the right combo od sexy and elegant. I had to order one size to big and it was indeed one size to big when it arrived. I kept checking online and the right size eventually popped up. My dad too the first one back and they returned it no questions asked. It was one of my easiest purchases! Read less
Services Used: Dress & Attire
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Christy
Wedding:
8/22/2004
5.0/5.0
We got our bridesmaid dresses here and had a great experience. A few girls had to have minor alterations and since the dresses were purchased at full price having the hemlines altered was free!
We got our bridesmaid dresses here and had a great experience. A few girls had to have minor alterations and since the Read more...
We got our bridesmaid dresses here and had a great experience. A few girls had to have minor alterations and since the dresses were purchased at full price having the hemlines altered was free! Read less
Services Used: Dress & Attire

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Valley Fair, 2400 Forest Avenue, San Jose , CA 95128 See On Map
 
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