130x130_sq_1276786716395-main

THE PERFECT BRIDE

Rocky River , OH
CONTACT US
CONTACT US

LOCATION

19126 OLD DETROIT ROAD
Rocky River, OH US 44116 (map)

PHONE

440-331-5113

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Providing Bridal Perfection since 1992" Next to the Groom, the second most important piece of your Wedding Day Dream is your gown, and we think shopping for it should be as much fun as... Read more
Providing Bridal Perfection since 1992" Next to the Groom, the second most important piece of your Wedding Day Dream is your gown, and we think shopping for it should be as much fun as finding him







For more information please contact us at (440) 331-5113 or info@theperfectbride.com Read less
Dress & Attire , Jewelry

PHOTOS

130x130_sq_1324324908575-3032861015033624534740450220740381313781424323024n
130x130_sq_1324324909479-31068610150407761305240538910239103551762134835103n
130x130_sq_1324324910603-3509841466298569859548569845213308051909n
130x130_sq_1324324911149-3775341466387069859548569845213688195535n
130x130_sq_1324324907826-2957392235291155667104958439532492218393402279n
130x130_sq_1276785514505-theperfectbride
130x130_sq_1276785526005-theperfectbride2
130x130_sq_1276785537223-theperfectbride3
130x130_sq_1276785550817-theperfectbride4
130x130_sq_1276785566895-theperfectbride5
130x130_sq_1276785612223-theperfectbride6
130x130_sq_1276785629786-theperfectbride7
130x130_sq_1276785648364-theperfectbride8
130x130_sq_1276785680145-theperfectbride9
130x130_sq_1324324706086-16637649699694287132712751787161204352430234n
130x130_sq_1324324705415-16451649053669787132712751787160301061605942n
130x130_sq_1324324706601-16684448745229287132712751787159865831349348n
130x130_sq_1324324707615-1690161015009167849787232712751787162302675262116n
130x130_sq_1324324708099-17959850052244787132712751787161720402858375n
130x130_sq_1324324708582-1806011015009477400287232712751787162698875351083n
130x130_sq_1324324709097-1856851015010320087287232712751787163523124128104n
130x130_sq_1324324709596-2942381015030795702287232712751787179581361429433234n
130x130_sq_1324324710626-295878101503079576078723271275178717958145764371933n
130x130_sq_1324324711655-3119031015030795710287232712751787179581371432028618n
130x130_sq_1324324712560-31329910150307957262872327127517871795814111741059n

INFO FOR JEWELRY

What kind of jewelry do you offer?
Costume Accessories, Custom Accessories
What brands do you carry?
TONI FEDERICI
 HAUTE BRIDE
Is your jewelry hand crafted?
YES

REVIEWS

4.3
out of 5.0
4.4/5.0
4.4/5.0
4.3/5.0
4.1/5.0
4.3/5.0
Sort by
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
5.0/5.0
Carly is amazing! I loved my dress and it fit like a glove- I was so thankful that I could schedule fittings up until the week of my wedding.
Carly is amazing! I loved my dress and it fit like a glove- I was so thankful that I could schedule fittings up until the Read more...
Carly is amazing! I loved my dress and it fit like a glove- I was so thankful that I could schedule fittings up until the week of my wedding. Read less
Services Used: Dress & Attire
Bg19
Mara
Wedding:
6/21/2014
5.0/5.0
The Perfect Bride in Rocky River did an amazing job making my wedding dress perfect!! The girls that work there are all really nice and you can tell they are genuinely excited for you! The dress selection is great and the price includes alterations. The Perfect Bride's seamstress is very talented and made my dress look amazing and fit like a glove. I got sooo many compliments on my dress! I would definitely recommend them to anyone looking for a stunning wedding dress!
The Perfect Bride in Rocky River did an amazing job making my wedding dress perfect!! The girls that work there are all Read more...
The Perfect Bride in Rocky River did an amazing job making my wedding dress perfect!! The girls that work there are all really nice and you can tell they are genuinely excited for you! The dress selection is great and the price includes alterations. The Perfect Bride's seamstress is very talented and made my dress look amazing and fit like a glove. I got sooo many compliments on my dress! I would definitely recommend them to anyone looking for a stunning wedding dress! Read less
Services Used: Dress & Attire, Jewelry
130x130_sq_1369930436012-murhpy
Elizabeth
Wedding:
9/21/2013
5.0/5.0
Carly and The Perfect Bride staff were a pleasure to shop with. My wedding was in the DC area, but I wanted to buy my dress with my mom and sisters who live in Ohio. After a few trips other places with no luck, The Perfect Bride had tons of great options within all price ranges. I found the dress of my dreams (at a decent price!) and Carly arranged for the shipment. It arrived on time, very carefully packaged, with flawless alterations. Thank you to The Perfect Bride!
Carly and The Perfect Bride staff were a pleasure to shop with. My wedding was in the DC area, but I wanted to buy my Read more...
Carly and The Perfect Bride staff were a pleasure to shop with. My wedding was in the DC area, but I wanted to buy my dress with my mom and sisters who live in Ohio. After a few trips other places with no luck, The Perfect Bride had tons of great options within all price ranges. I found the dress of my dreams (at a decent price!) and Carly arranged for the shipment. It arrived on time, very carefully packaged, with flawless alterations. Thank you to The Perfect Bride! Read less
Services Used: Dress & Attire, Jewelry
Default-vendor-profile-pic
Kendra
Wedding:
9/1/2013
5.0/5.0
From the day I found my dress, through all my fittings, to the day before my wedding when I picked up my dress I was thoroughly impressed with the staff and the services of The Perfect Bride. My dress was one I never would have picked myself but as soon as I put it on I knew it was the one. I also got my earrings and headpiece here as well. Both were delivered and kept safely at the store so I did not have to worry about keeping track of them throughout the planning process. They maintained safe keeping over everything up until the day before the wedding (which was my preference) and also pressed my second surprise dress and kept it there as well. After the wedding, I took my dress there to get it cleaned and preserved and found the prices for that to be a lot more reasonable than other places as well. Great service, great quality and I love the staff!
From the day I found my dress, through all my fittings, to the day before my wedding when I picked up my dress I was Read more...
From the day I found my dress, through all my fittings, to the day before my wedding when I picked up my dress I was thoroughly impressed with the staff and the services of The Perfect Bride. My dress was one I never would have picked myself but as soon as I put it on I knew it was the one. I also got my earrings and headpiece here as well. Both were delivered and kept safely at the store so I did not have to worry about keeping track of them throughout the planning process. They maintained safe keeping over everything up until the day before the wedding (which was my preference) and also pressed my second surprise dress and kept it there as well. After the wedding, I took my dress there to get it cleaned and preserved and found the prices for that to be a lot more reasonable than other places as well. Great service, great quality and I love the staff! Read less
Services Used: Dress & Attire, Jewelry
Default-vendor-profile-pic
Jillian
Wedding:
8/10/2013
5.0/5.0
This place was amazing! I had been to a few other boutiques to try on dresses and The Perfect Bride was my last one. I walked in and everyone seemed very happy to see me. I told them about my future husband and some wedding details, I also mentioned what I was looking for in a dress. I look around(along with my friends/family) and found a few. The first one I tried on I fell in love with! The lady helping me put the veil on my head and I began crying! She even started crying! What a memorable experience. My fittings also went really well, they had to take my dress in 3 different times, but each time the seamstress was very happy and excited. It's always nice to have people share your excitement with you. I know 4 other bride who got their dress here, and I know I will be telling future brides to go here...you don't want to miss out on your perfect dress!
This place was amazing! I had been to a few other boutiques to try on dresses and The Perfect Bride was my last one. I Read more...
This place was amazing! I had been to a few other boutiques to try on dresses and The Perfect Bride was my last one. I walked in and everyone seemed very happy to see me. I told them about my future husband and some wedding details, I also mentioned what I was looking for in a dress. I look around(along with my friends/family) and found a few. The first one I tried on I fell in love with! The lady helping me put the veil on my head and I began crying! She even started crying! What a memorable experience. My fittings also went really well, they had to take my dress in 3 different times, but each time the seamstress was very happy and excited. It's always nice to have people share your excitement with you. I know 4 other bride who got their dress here, and I know I will be telling future brides to go here...you don't want to miss out on your perfect dress! Read less
Services Used: Dress & Attire, Jewelry
Default-vendor-profile-pic
Denise
Wedding:
7/20/2013
5.0/5.0
They just could not stop commenting on my gown. I kept on saying yes, from "The Perfect Bride". .... Thanks for making my day and me beautiful with your wonderful gown.
They just could not stop commenting on my gown. I kept on saying yes, from "The Perfect Bride". .... Thanks for making my Read more...
They just could not stop commenting on my gown. I kept on saying yes, from "The Perfect Bride". .... Thanks for making my day and me beautiful with your wonderful gown. Read less
Services Used: Dress & Attire, Jewelry
Default-vendor-profile-pic
Mikhaila
Wedding:
7/13/2013
5.0/5.0
They were excellent. The seamstress did a perfect job with the alteration and the fit was wonderful. My hubby said that i looked the "Perfect Bride".
They were excellent. The seamstress did a perfect job with the alteration and the fit was wonderful. My hubby said that i Read more...
They were excellent. The seamstress did a perfect job with the alteration and the fit was wonderful. My hubby said that i looked the "Perfect Bride". Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Jacqueline
Wedding:
6/29/2013
5.0/5.0
I was so happy that I had an experience with THE PERFECT BRIDE.The boutique was spacious and carried all kinds of gorgeous pieces. And I loved the atmosphere in it - very relaxing and staff were very helpful.
I was so happy that I had an experience with THE PERFECT BRIDE.The boutique was spacious and carried all kinds of gorgeous Read more...
I was so happy that I had an experience with THE PERFECT BRIDE.The boutique was spacious and carried all kinds of gorgeous pieces. And I loved the atmosphere in it - very relaxing and staff were very helpful. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Deresh
Wedding:
6/29/2013
5.0/5.0
Thank you for making my wife look so gorgeous on my BIG day. It looked as if I was marrying a princess, such was the show of your gown.
Thank you for making my wife look so gorgeous on my BIG day. It looked as if I was marrying a princess, such was the show Read more...
Thank you for making my wife look so gorgeous on my BIG day. It looked as if I was marrying a princess, such was the show of your gown. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Terence
Wedding:
6/26/2013
5.0/5.0
The dress I had ordered from here was delivered to me well in time and the fit was perfect and it became the talk of the day on my BIG day. Thank you. - Melissa
The dress I had ordered from here was delivered to me well in time and the fit was perfect and it became the talk of the Read more...
The dress I had ordered from here was delivered to me well in time and the fit was perfect and it became the talk of the day on my BIG day. Thank you. - Melissa Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
Yes! I finally found my dress. Great service and gorgeous dresses. Plus, I got a "free" gift - A $2000 canvas tote bag.

Prices range from about $1500-$3000. Alterations are included in the price of the dress which is a huge bonus.

I highly recommend this place!
Yes! I finally found my dress. Great service and gorgeous dresses. Plus, I got a "free" gift - A $2000 canvas tote Read more...
Yes! I finally found my dress. Great service and gorgeous dresses. Plus, I got a "free" gift - A $2000 canvas tote bag.

Prices range from about $1500-$3000. Alterations are included in the price of the dress which is a huge bonus.

I highly recommend this place! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
The ladies at TPB are truly wonderful! From the moment I first walked in, to my final fitting, I felt at home here. And I sure learned all the tricks of the trade- how to sit in the dress to how to use the ladies :) Thank you for being so kind to me!
The ladies at TPB are truly wonderful! From the moment I first walked in, to my final fitting, I felt at home here. And I Read more...
The ladies at TPB are truly wonderful! From the moment I first walked in, to my final fitting, I felt at home here. And I sure learned all the tricks of the trade- how to sit in the dress to how to use the ladies :) Thank you for being so kind to me! Read less
Services Used: Dress & Attire, Jewelry
Default-vendor-profile-pic
Sarah
Wedding:
8/25/2012
5.0/5.0
I loved, loved, LOVED working with everyone at The Perfect Bride! The girls there are SO helpful and they made me feel so comfortable. I felt 100% confident that they would take care of everything and that it would all turn out perfectly. Charlotte helped me try on just about every dress in the store until I found the perfect one :) She was patient and full of suggestions and ideas. She gave me things to consider and think about that I hadn't before. Not only did I find my dress here (and veil), but I also found those for our flower girls, bridesmaids, and even the matching/coordinating ties for the groomsmen. They practically dressed our entire bridal party!

I honestly can't say enough about this place and EVERYONE that works there - THANK YOU!
I loved, loved, LOVED working with everyone at The Perfect Bride! The girls there are SO helpful and they made me feel so Read more...
I loved, loved, LOVED working with everyone at The Perfect Bride! The girls there are SO helpful and they made me feel so comfortable. I felt 100% confident that they would take care of everything and that it would all turn out perfectly. Charlotte helped me try on just about every dress in the store until I found the perfect one :) She was patient and full of suggestions and ideas. She gave me things to consider and think about that I hadn't before. Not only did I find my dress here (and veil), but I also found those for our flower girls, bridesmaids, and even the matching/coordinating ties for the groomsmen. They practically dressed our entire bridal party!

I honestly can't say enough about this place and EVERYONE that works there - THANK YOU! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
minerva
Wedding:
12/4/2007
5.0/5.0
my dress was HOTT!!
my dress was HOTT!!
my dress was HOTT!! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
cslavick
Wedding:
8/27/2011
5.0/5.0
These folks know what they're doing - they provide true customer service in an era where it's difficult to find. I had a fantastic experience (I visited 3 other stores with horrible experiences!) and would highly recommend any bride purchase their dress thru this store.
These folks know what they're doing - they provide true customer service in an era where it's difficult to find. I had a Read more...
These folks know what they're doing - they provide true customer service in an era where it's difficult to find. I had a fantastic experience (I visited 3 other stores with horrible experiences!) and would highly recommend any bride purchase their dress thru this store. Read less
Services Used: Dress & Attire
130x130_sq_1305230945403-kiss
Nina
Wedding:
4/30/2011
5.0/5.0
By far the best bridal salon I visited! The staff is so friendly and welcoming and Miranda, their alterations girl, is phenomenal! Alterations are also included in the price of the dress which was a great value! They didn't have a very big selection withing my budger (less than $1K), so they might not have something for everyone but I definitely recommend checking them out! Make an appoinment though because they seem to always be busy!
By far the best bridal salon I visited! The staff is so friendly and welcoming and Miranda, their alterations girl, is Read more...
By far the best bridal salon I visited! The staff is so friendly and welcoming and Miranda, their alterations girl, is phenomenal! Alterations are also included in the price of the dress which was a great value! They didn't have a very big selection withing my budger (less than $1K), so they might not have something for everyone but I definitely recommend checking them out! Make an appoinment though because they seem to always be busy! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
TheLefevres
Wedding:
7/9/2010
5.0/5.0
I loved loved loved my dress and Miranda made sure it fit me perfectly. The fact that alterations are included is a real deal. I broke my wrist the week before my wedding and Miranda was able to make me a cast cover that matched so it wasn't so obvious. The quality is service is amazing!
I loved loved loved my dress and Miranda made sure it fit me perfectly. The fact that alterations are included is a real Read more...
I loved loved loved my dress and Miranda made sure it fit me perfectly. The fact that alterations are included is a real deal. I broke my wrist the week before my wedding and Miranda was able to make me a cast cover that matched so it wasn't so obvious. The quality is service is amazing! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
5.0/5.0
I had a great experience with this bridal shop! They were so sweet, accommodating, and amazing to work with. They ordered my bridesmaids dresses and I ordered my dress from them. Their seamstress was so great too.
I had a great experience with this bridal shop! They were so sweet, accommodating, and amazing to work with. They ordered Read more...
I had a great experience with this bridal shop! They were so sweet, accommodating, and amazing to work with. They ordered my bridesmaids dresses and I ordered my dress from them. Their seamstress was so great too. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
jackieb1022
Wedding:
10/22/2011
5.0/5.0
The Perfect Bride stands up to their name...they made me feel and look like the perfect Bride! The staff listened to my thoughts, price range wishes, and dreams and found me my perfect dress. They also did all of the alterations and kept my dress for me until our big day. For me this was a huge plus! I would highly recommend them!
The Perfect Bride stands up to their name...they made me feel and look like the perfect Bride! The staff listened to my Read more...
The Perfect Bride stands up to their name...they made me feel and look like the perfect Bride! The staff listened to my thoughts, price range wishes, and dreams and found me my perfect dress. They also did all of the alterations and kept my dress for me until our big day. For me this was a huge plus! I would highly recommend them! Read less
Services Used: Dress & Attire, Jewelry
130x130_sq_1405185452069-10492491102024472952901242617663559661983876n
Kaela
Wedding:
6/21/2014
4.9/5.0
I searched all around the Cleveland area and in Maryland where I live and I couldn't find the perfect dress anywhere. I finally stopped in at the perfect bride and found my dress! They include alterations in the price of your dress so there are no surprises when you go to get it altered. They have been very flexible to work around my schedule since I love 5 hours away. I would definitely recommend looking for dresses here!
I searched all around the Cleveland area and in Maryland where I live and I couldn't find the perfect dress anywhere. I Read more...
I searched all around the Cleveland area and in Maryland where I live and I couldn't find the perfect dress anywhere. I finally stopped in at the perfect bride and found my dress! They include alterations in the price of your dress so there are no surprises when you go to get it altered. They have been very flexible to work around my schedule since I love 5 hours away. I would definitely recommend looking for dresses here! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Debbi
Wedding:
3/1/2014
4.9/5.0
Carli at Perfect Bride was awesome. She turned what I thought was going to be a frustrating experience into an easy and enjoyable experience. My daughter looked beautiful in her dress from the Perfect Bride
Carli at Perfect Bride was awesome. She turned what I thought was going to be a frustrating experience into an easy and Read more...
Carli at Perfect Bride was awesome. She turned what I thought was going to be a frustrating experience into an easy and enjoyable experience. My daughter looked beautiful in her dress from the Perfect Bride Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
ashbash
Wedding:
7/26/2008
4.9/5.0
I was a bridezilla when it came to my wedding gown. Nevertheless they patiently worked with me and customized my every request.
I was a bridezilla when it came to my wedding gown. Nevertheless they patiently worked with me and customized my every Read more...
I was a bridezilla when it came to my wedding gown. Nevertheless they patiently worked with me and customized my every request. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
JKos
Wedding:
5/22/2010
4.8/5.0
Stumbled upon the store by accident but it's a good thing I did since I ended up buying my dress here. Had a good selection of elegant dresses. They carry some more expensive designers, so there are some expensive dresses in the store, but I was able to find something I loved within my budget. Staff was helpful, not pushy. Seamstress was fantastic, my dress fit like a glove. I'd reccomend this store to a friend looking for a classy dress.
Stumbled upon the store by accident but it's a good thing I did since I ended up buying my dress here. Had a good Read more...
Stumbled upon the store by accident but it's a good thing I did since I ended up buying my dress here. Had a good selection of elegant dresses. They carry some more expensive designers, so there are some expensive dresses in the store, but I was able to find something I loved within my budget. Staff was helpful, not pushy. Seamstress was fantastic, my dress fit like a glove. I'd reccomend this store to a friend looking for a classy dress. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
xstreamv
Wedding:
8/7/2004
4.8/5.0
Gown was Dupioni Silk and amazing! Loved the sales people too! They really cared about my day and my stress.
Gown was Dupioni Silk and amazing! Loved the sales people too! They really cared about my day and my stress.
Gown was Dupioni Silk and amazing! Loved the sales people too! They really cared about my day and my stress. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Lauren
Wedding:
6/15/2013
4.7/5.0
The Perfect Bride is truly amazing. I went here with my Bridesmaids to select dresses for them. We started by pulling all dresses that we liked and placing them in a section. Once we did this Carly came over and showed up the swatch colors of what the dresses would look like in the color I wanted. We we able to eliminate several on the spot due to the color alone...something our bridal shops did not do beforehand. After that my bridesmaids tried on the dresses left and we narrowed it down some more. Carly also threw in a few of her own choices...one that ended up being the runner up. I cannot say enough nice things about our experience at The Perfect Bride. My only compliant is that this is a boutique so the prices a a little higher than you would find elsewhere. However, we went back and bought from them due to the above and beyond service. My mother attended the shopping experience and was so thrilled so went back to look for her dress. Her experience was the same. Nothing but quality service from the staff and it made the selection not of a dress not only easy but enjoyable. Thank you to everyone at The Perfect Bride who made this tasks a smooth process!!
The Perfect Bride is truly amazing. I went here with my Bridesmaids to select dresses for them. We started by pulling all Read more...
The Perfect Bride is truly amazing. I went here with my Bridesmaids to select dresses for them. We started by pulling all dresses that we liked and placing them in a section. Once we did this Carly came over and showed up the swatch colors of what the dresses would look like in the color I wanted. We we able to eliminate several on the spot due to the color alone...something our bridal shops did not do beforehand. After that my bridesmaids tried on the dresses left and we narrowed it down some more. Carly also threw in a few of her own choices...one that ended up being the runner up. I cannot say enough nice things about our experience at The Perfect Bride. My only compliant is that this is a boutique so the prices a a little higher than you would find elsewhere. However, we went back and bought from them due to the above and beyond service. My mother attended the shopping experience and was so thrilled so went back to look for her dress. Her experience was the same. Nothing but quality service from the staff and it made the selection not of a dress not only easy but enjoyable. Thank you to everyone at The Perfect Bride who made this tasks a smooth process!! Read less
Services Used: Dress & Attire, Jewelry
Default-vendor-profile-pic
Holly
Wedding:
6/14/2008
4.6/5.0
I stumbled upon this boutique while shoe shopping nearby, after a bad experience at a certain chain bridal store left a bad taste in my mouth. I had no appointment and Susanne fit me in easily. I was also planning a destination elopement wedding on about 2.5 months notice, and they never batted an eye (as the chain store had, and then LAUGHED at me). They politely explained that I might not be able to get any dress that I wanted, as most dresses take a few months to be ordered. My time constraints were not a problem at all. My only complaint was not being able to take pictures as my mother doesn't live near by and was out of town that day. I got to spend as much time as I needed trying on whatever dresses I wanted, and veils. I ended up with a beautiful (discontinued) Paloma Blanca dress that I received endless compliments on.
I stumbled upon this boutique while shoe shopping nearby, after a bad experience at a certain chain bridal store left a Read more...
I stumbled upon this boutique while shoe shopping nearby, after a bad experience at a certain chain bridal store left a bad taste in my mouth. I had no appointment and Susanne fit me in easily. I was also planning a destination elopement wedding on about 2.5 months notice, and they never batted an eye (as the chain store had, and then LAUGHED at me). They politely explained that I might not be able to get any dress that I wanted, as most dresses take a few months to be ordered. My time constraints were not a problem at all. My only complaint was not being able to take pictures as my mother doesn't live near by and was out of town that day. I got to spend as much time as I needed trying on whatever dresses I wanted, and veils. I ended up with a beautiful (discontinued) Paloma Blanca dress that I received endless compliments on. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Freddie
Wedding:
10/1/2009
4.6/5.0
I was so happy that I had an experience with THE PERFECT BRIDE.The boutique was specious and carry all kinds of gorgeous pieces. And I loved atmosphere in it - very relaxing and stuff is very helpful.
I was so happy that I had an experience with THE PERFECT BRIDE.The boutique was specious and carry all kinds of gorgeous Read more...
I was so happy that I had an experience with THE PERFECT BRIDE.The boutique was specious and carry all kinds of gorgeous pieces. And I loved atmosphere in it - very relaxing and stuff is very helpful. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
4.6/5.0
I ordered my hair piece and Dessy Bridesmaid dresses here. The dresses were beautiful and although they did not have a dress in the color I wanted, they did have excellent color swatches. I wanted to purchase a pair of matching flats and they called me to let me know as soon as they came in. Most of the girls had to significantly take in their dresses when they received them though. If your weight does not fluctuate at all, I would ask them to purchase a dress more true to your size. There was some miscommunication between the boutique, myself and my maid of honor. I had been told the wrong person's dress was in and my maid of honor (from out of town) went ahead and paid for the remaining portion of the dress before either of us were ever told that her dress had not arrived. This was also the first place I went to try on wedding dresses and the staff were both knowledgeable and helpful about finding the neckline and color of dress that would be most flattering to my body. Unfortunately, the dresses were out of my price range and I had to go someplace less expensive for my dress.
I ordered my hair piece and Dessy Bridesmaid dresses here. The dresses were beautiful and although they did not have a Read more...
I ordered my hair piece and Dessy Bridesmaid dresses here. The dresses were beautiful and although they did not have a dress in the color I wanted, they did have excellent color swatches. I wanted to purchase a pair of matching flats and they called me to let me know as soon as they came in. Most of the girls had to significantly take in their dresses when they received them though. If your weight does not fluctuate at all, I would ask them to purchase a dress more true to your size. There was some miscommunication between the boutique, myself and my maid of honor. I had been told the wrong person's dress was in and my maid of honor (from out of town) went ahead and paid for the remaining portion of the dress before either of us were ever told that her dress had not arrived. This was also the first place I went to try on wedding dresses and the staff were both knowledgeable and helpful about finding the neckline and color of dress that would be most flattering to my body. Unfortunately, the dresses were out of my price range and I had to go someplace less expensive for my dress. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
4.5/5.0
I loved the experience. I went there for my first dress shopping visit. I didn't get the gown I loved then but I had to come back to get it. I haven't done any fittings yet but I'm very pleased with the experience so far. Miranda was the best!
I loved the experience. I went there for my first dress shopping visit. I didn't get the gown I loved then but I had to Read more...
I loved the experience. I went there for my first dress shopping visit. I didn't get the gown I loved then but I had to come back to get it. I haven't done any fittings yet but I'm very pleased with the experience so far. Miranda was the best! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Lauren
Wedding:
10/21/2006
4.5/5.0
The Perfect Bride is a great little boutique and I loved the dress and veil that I got there. All of the staff was very nice and accommodating. The selection was great also - I probably went to 6 bridal gown stores before The Perfect Bride and didn't find anything I liked half as much!
The Perfect Bride is a great little boutique and I loved the dress and veil that I got there. All of the staff was very Read more...
The Perfect Bride is a great little boutique and I loved the dress and veil that I got there. All of the staff was very nice and accommodating. The selection was great also - I probably went to 6 bridal gown stores before The Perfect Bride and didn't find anything I liked half as much! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Melissa
Wedding:
7/21/2012
4.4/5.0
This is a small, boutique wedding shop, so most of the dresses were out of my price range. Also, I wanted a short dress, so no place had a large selection. However, the best thing I can say about this place was the dress I got was double my budget, but they sold me the barely worn sample for half price. Alterations were not cheap, but not too expensive, and same for the accessories I got there (hair clip, jewelry, veil). The people there were nice, though not as attentive as the people at David's Bridal. However, they gave me a great deal and I got a really unique dress.
This is a small, boutique wedding shop, so most of the dresses were out of my price range. Also, I wanted a short dress, Read more...
This is a small, boutique wedding shop, so most of the dresses were out of my price range. Also, I wanted a short dress, so no place had a large selection. However, the best thing I can say about this place was the dress I got was double my budget, but they sold me the barely worn sample for half price. Alterations were not cheap, but not too expensive, and same for the accessories I got there (hair clip, jewelry, veil). The people there were nice, though not as attentive as the people at David's Bridal. However, they gave me a great deal and I got a really unique dress. Read less
Services Used: Dress & Attire, Jewelry
Default-vendor-profile-pic
Kelly
Wedding:
6/18/2011
4.4/5.0
The fact that alterations are included is great! Miranda, their seamstress is wonderful. Renee was also very sweet and a great help. The only bad thing is that the owner is kind of a jerk and makes you feel like you are a nuisance being there, especially after you purchase the dress and are there for alterations. Her daughter is nice though.
The fact that alterations are included is great! Miranda, their seamstress is wonderful. Renee was also very sweet and a Read more...
The fact that alterations are included is great! Miranda, their seamstress is wonderful. Renee was also very sweet and a great help. The only bad thing is that the owner is kind of a jerk and makes you feel like you are a nuisance being there, especially after you purchase the dress and are there for alterations. Her daughter is nice though. Read less
Services Used: Dress & Attire, Jewelry
Default-vendor-profile-pic
Kristen
Wedding:
7/12/2008
4.4/5.0
I got my wedding press at The Perfect Bride. It turned out absolutely gorgeous! The only thing that really made me mad, is I did not agree with the size the employee measured me at and when I argued it she said if I went with the smaller size that they would not be responsible for alterations. I then went with the bigger size and when the dress came in it was huge! I could have slid it right off of me! I had to have a lot of alterations and I was nervous. And no, I did not lose a bunch of weight. I really did like the seamstress. She did a great job!
I got my wedding press at The Perfect Bride. It turned out absolutely gorgeous! The only thing that really made me mad, is Read more...
I got my wedding press at The Perfect Bride. It turned out absolutely gorgeous! The only thing that really made me mad, is I did not agree with the size the employee measured me at and when I argued it she said if I went with the smaller size that they would not be responsible for alterations. I then went with the bigger size and when the dress came in it was huge! I could have slid it right off of me! I had to have a lot of alterations and I was nervous. And no, I did not lose a bunch of weight. I really did like the seamstress. She did a great job! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Tara
Wedding:
6/27/2009
4.3/5.0
The Perfect Bride tends to get mixed reviews, but I can assure you that Carly is fabulous to work with. She was the one who helped me the first day we came in, and made trying on the dresses fun and easy. And who can't appreciate compliments!?? :) Fittings went smoothly and alterations were done perfectly. My mom had bought her dress at another local bridal shop, but after problems with her alterations process, we asked TPB if there was any way they could help her with her's. They were so accommodating and made sure my mom's dress was ready to go and had a perfect fit. You can't expect bargain prices from TPB, but I never once doubted their ability to assure a beautiful, well-fitting dress on the big day.
The Perfect Bride tends to get mixed reviews, but I can assure you that Carly is fabulous to work with. She was the one Read more...
The Perfect Bride tends to get mixed reviews, but I can assure you that Carly is fabulous to work with. She was the one who helped me the first day we came in, and made trying on the dresses fun and easy. And who can't appreciate compliments!?? :) Fittings went smoothly and alterations were done perfectly. My mom had bought her dress at another local bridal shop, but after problems with her alterations process, we asked TPB if there was any way they could help her with her's. They were so accommodating and made sure my mom's dress was ready to go and had a perfect fit. You can't expect bargain prices from TPB, but I never once doubted their ability to assure a beautiful, well-fitting dress on the big day. Read less
Services Used: Dress & Attire
130x130_sq_1329748989889-img7538
Mrs.Lash
Wedding:
6/23/2012
4.2/5.0
I never really had any problems with any of the wonderful ladies I met at The Perfect Bride. Each one I dealt with was friendly, helpful and not pushy at al! Even when there were a couple huccups with appts. or communications, they did whatever I wanted to correct the problem. I would definitly reccomend them to my friends!
I never really had any problems with any of the wonderful ladies I met at The Perfect Bride. Each one I dealt with was Read more...
I never really had any problems with any of the wonderful ladies I met at The Perfect Bride. Each one I dealt with was friendly, helpful and not pushy at al! Even when there were a couple huccups with appts. or communications, they did whatever I wanted to correct the problem. I would definitly reccomend them to my friends! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Meghann
Wedding:
5/28/2011
4.2/5.0
Bought an absolutely incredible dress here!!! It needed some altering to fit just right and their seamstress, Miranda, is phenomenal! She is a true professional. Alterations are included which is also key. However, the only complaint I have is that some of the saleswomen are very rude. After bringing them over $8000 of service from my dress and BM dresses, they still never remembered me despite going there over 10 times. Also, one of the women was rather rude insulting my bust size. However, if you don't care how you are treated and just want a phenomenal dress.... go here!
Bought an absolutely incredible dress here!!! It needed some altering to fit just right and their seamstress, Miranda, is Read more...
Bought an absolutely incredible dress here!!! It needed some altering to fit just right and their seamstress, Miranda, is phenomenal! She is a true professional. Alterations are included which is also key. However, the only complaint I have is that some of the saleswomen are very rude. After bringing them over $8000 of service from my dress and BM dresses, they still never remembered me despite going there over 10 times. Also, one of the women was rather rude insulting my bust size. However, if you don't care how you are treated and just want a phenomenal dress.... go here! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
clshann
Wedding:
5/16/2009
4.1/5.0
I only gave myself 5 months to plan so I was in a rush to find a wedding dress. I went with my mom to 6 stores in one day. It was the last store that we went to and the dress I bought was the first dress I tried on there! Renee was so sweet.
I only gave myself 5 months to plan so I was in a rush to find a wedding dress. I went with my mom to 6 stores in one day. Read more...
I only gave myself 5 months to plan so I was in a rush to find a wedding dress. I went with my mom to 6 stores in one day. It was the last store that we went to and the dress I bought was the first dress I tried on there! Renee was so sweet. Read less
Services Used: Dress & Attire
130x130_sq_1221364531328-p6170017
alanna
Wedding:
7/11/2009
4.1/5.0
Although it is a smaller shop, the have a larger selection. The perfect bride has a beautiful selection of dresses and the attendants are helpful.
Although it is a smaller shop, the have a larger selection. The perfect bride has a beautiful selection of dresses and the Read more...
Although it is a smaller shop, the have a larger selection. The perfect bride has a beautiful selection of dresses and the attendants are helpful. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Private User
Wedding:
11/23/2013
3.9/5.0
I found the dress of my dreams at Perfect Bride. Because I loved the dress so much, I was willing to put up with some of the not-so-nice staff at the shop.

Pros: Carly is fabulous to work with, and the two seamstresses I met with during my fittings were very helpful and professional. Every time I put the dress on, they ooohed and aaahhhed and made me feel beautiful. The alterations were fantastic - the dress fit like a glove. One big advantage to the Perfect Bride is that the cost of alterations is included in the gown cost. Their stuff is pricey, but very high-quality. Carly helped me find the perfect veil and they also made me a cape to wear in the chilly November air.

Cons: My fittings (three total) were scheduled pretty close together - every other week right up til the wedding. At one point I called to see if I could reschedule them so that they were spaced out better and the girl on the phone was very short with me. She insisted that it was fine and nothing needed to be changed. I guess in the end she was right, but I'm the customer here. At least entertain my question.

Some of the other ladies on staff are a little abrupt when you are trying on and shopping with moms and bridesmaids. My mom, for example, asked a lot of questions about the bustle of my dress and one staffer acted like she was so silly for even asking.

The shop has a very nice selection, and at many different price points. It is definitely worth stopping in to see what they have. Be prepared for occasional rudeness but know that in the end, you will have a wonderful day and feel like the perfect bride.
I found the dress of my dreams at Perfect Bride. Because I loved the dress so much, I was willing to put up with some of Read more...
I found the dress of my dreams at Perfect Bride. Because I loved the dress so much, I was willing to put up with some of the not-so-nice staff at the shop.

Pros: Carly is fabulous to work with, and the two seamstresses I met with during my fittings were very helpful and professional. Every time I put the dress on, they ooohed and aaahhhed and made me feel beautiful. The alterations were fantastic - the dress fit like a glove. One big advantage to the Perfect Bride is that the cost of alterations is included in the gown cost. Their stuff is pricey, but very high-quality. Carly helped me find the perfect veil and they also made me a cape to wear in the chilly November air.

Cons: My fittings (three total) were scheduled pretty close together - every other week right up til the wedding. At one point I called to see if I could reschedule them so that they were spaced out better and the girl on the phone was very short with me. She insisted that it was fine and nothing needed to be changed. I guess in the end she was right, but I'm the customer here. At least entertain my question.

Some of the other ladies on staff are a little abrupt when you are trying on and shopping with moms and bridesmaids. My mom, for example, asked a lot of questions about the bustle of my dress and one staffer acted like she was so silly for even asking.

The shop has a very nice selection, and at many different price points. It is definitely worth stopping in to see what they have. Be prepared for occasional rudeness but know that in the end, you will have a wonderful day and feel like the perfect bride. Read less
Services Used: Dress & Attire
130x130_sq_1223170399750-mnewco1977@yahoo_com_12e45769
mnewco1977
Wedding:
6/13/2009
3.9/5.0
Both my sister and I bought our wedding dresses here and were very pleased overall. My associate helped me find a dress that fit me to a T, and never tried to force the wrong dress on me. I felt very comfortable with her and trusted her assistance. The seamstress (alterations are included... a plus!) was wonderfully sweet and excellent at her job...my dress turned out stunning. Also purchased our flower girl dress here and it was absolutely adorable. Only negative is that I do agree that service is spotty...sometimes I stopped in to check in on the dress shipment or look for accessories and was treated like a queen, other times I could barely get anyone to speak with me. Bottom line: some associates are absolutely excellent, others need a course in customer service.
Both my sister and I bought our wedding dresses here and were very pleased overall. My associate helped me find a dress Read more...
Both my sister and I bought our wedding dresses here and were very pleased overall. My associate helped me find a dress that fit me to a T, and never tried to force the wrong dress on me. I felt very comfortable with her and trusted her assistance. The seamstress (alterations are included... a plus!) was wonderfully sweet and excellent at her job...my dress turned out stunning. Also purchased our flower girl dress here and it was absolutely adorable. Only negative is that I do agree that service is spotty...sometimes I stopped in to check in on the dress shipment or look for accessories and was treated like a queen, other times I could barely get anyone to speak with me. Bottom line: some associates are absolutely excellent, others need a course in customer service. Read less
Services Used: Dress & Attire
130x130_sq_1363830566485-jamesjoyce2
Joyce
Wedding:
6/30/2013
3.8/5.0
I purchased my wedding gown and hair piece from the Perfect Bride. I ended up choosing this vendor for my dress because they offered great brands for the Cleveland area, like Paloma Blanca and Watters (and their lower end line, WTOO). I initially made an appointment just to take a look, but quickly fell in love with a WTOO dress that just so happened to be on the sale rack!

They gave me a 10% discount for a day of purchase. The price of the dress also included all tailoring, which included 3 fittings. All of the tailoring was done expediently, and the dress fit my form really well.

Everything was great with Perfect Bride until I (as the customer) made some requests. It almost feels as if they want to rush you or do things their way, rather than the customer's way. I made a request to have a final, 4th fitting so that my mom (who was traveling from out of town) could come and see me in the dress. This seemed to not go over very well, though they ended up scheduling it anyway. As the customer who is paying a decent amount of money for a dress from their store, I would think that a 4th fitting would not be so inconvenient for them.

The owner and owner's daughter are sweet people - it is located in Rocky River and is definitely geared toward a certain type of clientele. Appointments are necessary, and they seem to be much more serious about their appointments and gauge you on level of interest.
I purchased my wedding gown and hair piece from the Perfect Bride. I ended up choosing this vendor for my dress because Read more...
I purchased my wedding gown and hair piece from the Perfect Bride. I ended up choosing this vendor for my dress because they offered great brands for the Cleveland area, like Paloma Blanca and Watters (and their lower end line, WTOO). I initially made an appointment just to take a look, but quickly fell in love with a WTOO dress that just so happened to be on the sale rack!

They gave me a 10% discount for a day of purchase. The price of the dress also included all tailoring, which included 3 fittings. All of the tailoring was done expediently, and the dress fit my form really well.

Everything was great with Perfect Bride until I (as the customer) made some requests. It almost feels as if they want to rush you or do things their way, rather than the customer's way. I made a request to have a final, 4th fitting so that my mom (who was traveling from out of town) could come and see me in the dress. This seemed to not go over very well, though they ended up scheduling it anyway. As the customer who is paying a decent amount of money for a dress from their store, I would think that a 4th fitting would not be so inconvenient for them.

The owner and owner's daughter are sweet people - it is located in Rocky River and is definitely geared toward a certain type of clientele. Appointments are necessary, and they seem to be much more serious about their appointments and gauge you on level of interest. Read less
Services Used: Dress & Attire, Jewelry
Default-vendor-profile-pic
khamad
Wedding:
10/18/2008
3.6/5.0
I loved the alterations that were done on my dress at Perfect Bride. She did a great job.
I loved the alterations that were done on my dress at Perfect Bride. She did a great job.
I loved the alterations that were done on my dress at Perfect Bride. She did a great job. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Kendra
Wedding:
7/31/2005
3.6/5.0
The shop is clean, bright, and the dressing rooms are adorable. I wished that it could have been possible to take pictures in certain gowns, but this is not allowed for reasons that were not explained.

The service I received was outstanding at times, and sometimes quite spotty. Lauren Hubach, who is no longer on staff, was an outstanding salesperson. Her knowledge of the fabrics, the styles, the cuts -- my word! She probably knew the bead count on most dresses -- impressed me and led me to find my gown. The owner of the shop, Kathy, was fairly helpful, too, and also good-humored. A couple times, though, I called the shop and received a very disaffected clerk who treated me as a pesky number. Once, upon sending in my downpayment for the dress, I failed to receive a call that the check had been received and the shop went ahead and cashed it anyway. I called to indicate my frustration and I was met with profuse apologies.

The Perfect Bride is a fairly priced, client-oriented bridal shop. If you are looking to purchase a wedding or bridesmaid dress in the Cleveland area, I suggest that you at least stop in for a visit. It may be a dream come true...
The shop is clean, bright, and the dressing rooms are adorable. I wished that it could have been possible to take pictures Read more...
The shop is clean, bright, and the dressing rooms are adorable. I wished that it could have been possible to take pictures in certain gowns, but this is not allowed for reasons that were not explained.

The service I received was outstanding at times, and sometimes quite spotty. Lauren Hubach, who is no longer on staff, was an outstanding salesperson. Her knowledge of the fabrics, the styles, the cuts -- my word! She probably knew the bead count on most dresses -- impressed me and led me to find my gown. The owner of the shop, Kathy, was fairly helpful, too, and also good-humored. A couple times, though, I called the shop and received a very disaffected clerk who treated me as a pesky number. Once, upon sending in my downpayment for the dress, I failed to receive a call that the check had been received and the shop went ahead and cashed it anyway. I called to indicate my frustration and I was met with profuse apologies.

The Perfect Bride is a fairly priced, client-oriented bridal shop. If you are looking to purchase a wedding or bridesmaid dress in the Cleveland area, I suggest that you at least stop in for a visit. It may be a dream come true... Read less
Services Used: Dress & Attire, Unique Services
Default-vendor-profile-pic
Smiles81
Wedding:
6/28/2008
3.6/5.0
This is the first place I went to look for dresses. It is also where my sister got her dress. I ended up getting a Henry Roth dress, veil and headpiece. A month after I put down my down payment I received a phone call from the owner explaining that Henry Roth was going out of business. I was still able to get my gown and it came in, in more than enough time.

At times when I went in they were nice to me and at other times I felt like I was a burden to them. I would recommend my family and friends to go there and look what they have.
This is the first place I went to look for dresses. It is also where my sister got her dress. I ended up getting a Henry Read more...
This is the first place I went to look for dresses. It is also where my sister got her dress. I ended up getting a Henry Roth dress, veil and headpiece. A month after I put down my down payment I received a phone call from the owner explaining that Henry Roth was going out of business. I was still able to get my gown and it came in, in more than enough time.

At times when I went in they were nice to me and at other times I felt like I was a burden to them. I would recommend my family and friends to go there and look what they have. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
3.4/5.0
Gorgeous store. Really beautiful dresses. Excellent price range (anything from $900-$4000 ish). The only thing, don't expect much in the way of customer service. I read several reviews on this store before I went to look for my dress, so I wasn't surprised to find that the sales women are not the nicest.... It didn't really bother me, though, and I did find my dress there. Also, they include alterations at no extra cost- wow!!!! Aside from their poor attitudes, I will add that my dress was too short. When I went to buy the dress, I said, "do I need to order the extra long length?" (which they make), and the sales woman said, "oh no, don't worry about it. They are made for girls that are 5'9" in height- it'll be fine." I'm 5'8" and plan to wear a moderate heel, which I told her. Sure enough, my dress is about 2-3 inches too short. It made me question the expertise of the saleswoman. Anyway, she said they can steam it to make it longer because it's lace. So we'll see. If it's not long enough, I'm not taking it :) Overall, great store, but the people there have attitudes. I'd still recommend it.
Gorgeous store. Really beautiful dresses. Excellent price range (anything from $900-$4000 ish). The only thing, don't Read more...
Gorgeous store. Really beautiful dresses. Excellent price range (anything from $900-$4000 ish). The only thing, don't expect much in the way of customer service. I read several reviews on this store before I went to look for my dress, so I wasn't surprised to find that the sales women are not the nicest.... It didn't really bother me, though, and I did find my dress there. Also, they include alterations at no extra cost- wow!!!! Aside from their poor attitudes, I will add that my dress was too short. When I went to buy the dress, I said, "do I need to order the extra long length?" (which they make), and the sales woman said, "oh no, don't worry about it. They are made for girls that are 5'9" in height- it'll be fine." I'm 5'8" and plan to wear a moderate heel, which I told her. Sure enough, my dress is about 2-3 inches too short. It made me question the expertise of the saleswoman. Anyway, she said they can steam it to make it longer because it's lace. So we'll see. If it's not long enough, I'm not taking it :) Overall, great store, but the people there have attitudes. I'd still recommend it. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
cwp
Wedding:
10/15/2005
3.2/5.0
I purchased my gown out of state and this store provided alterations even though I did not purchase my gown there. That being said, my bridesmaids' dresses were all purchased there. I agree with other reviewers where the service was spotty, and on more than one occasion, others in the bridal party and myself felt that the sales staff was doing us a favor by talking to us, or that they had better things to do. One bridesmaid's dress was ordered in extra length (unnecessary, but additional alteration charges apply for hemming in that case, so it's a double whammy) and she was told that there was no way that they could alter the bodice to fit her properly. My goen's alterations came out well, however I had to tell them at my second fitting to let some out, since they took in more than was agreed on in the first place, plus there were issues with the weight of the bustle and inadequate reinforcement. I would recommend the store for the quality and selection of the dresses, but be prepared to pay equivalent prices and do not expect consistant service.
I purchased my gown out of state and this store provided alterations even though I did not purchase my gown there. That Read more...
I purchased my gown out of state and this store provided alterations even though I did not purchase my gown there. That being said, my bridesmaids' dresses were all purchased there. I agree with other reviewers where the service was spotty, and on more than one occasion, others in the bridal party and myself felt that the sales staff was doing us a favor by talking to us, or that they had better things to do. One bridesmaid's dress was ordered in extra length (unnecessary, but additional alteration charges apply for hemming in that case, so it's a double whammy) and she was told that there was no way that they could alter the bodice to fit her properly. My goen's alterations came out well, however I had to tell them at my second fitting to let some out, since they took in more than was agreed on in the first place, plus there were issues with the weight of the bustle and inadequate reinforcement. I would recommend the store for the quality and selection of the dresses, but be prepared to pay equivalent prices and do not expect consistant service. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Anonymous
Wedding:
[Private]
2.6/5.0
Excellent selection of dresses. The lady working was rude, everything seemed like a hassle and it did not seem as if she cared if she sold a thing in the store. At one point other shoppers complimented how a dress I tried on looked and later on she made an unfunny joke that those ladies were so dramatic with their compliments that I probably hired them. It made me feel like she thought the dress did not look as good on me as I thought. Which as a sales person is a horrible tactic. She also wouldn't let my bridesmaid's take pictures which is not illegal as she says. Just not the right vibes when shopping for the most important day of your life.
Excellent selection of dresses. The lady working was rude, everything seemed like a hassle and it did not seem as if she Read more...
Excellent selection of dresses. The lady working was rude, everything seemed like a hassle and it did not seem as if she cared if she sold a thing in the store. At one point other shoppers complimented how a dress I tried on looked and later on she made an unfunny joke that those ladies were so dramatic with their compliments that I probably hired them. It made me feel like she thought the dress did not look as good on me as I thought. Which as a sales person is a horrible tactic. She also wouldn't let my bridesmaid's take pictures which is not illegal as she says. Just not the right vibes when shopping for the most important day of your life. Read less
Services Used: Dress & Attire, Jewelry
Wwnetwork-128
Kerri
Wedding:
7/25/2009
1.7/5.0
I bought my dress from them but they were just plain rude and made my MOH cry. They couldnt understand why we wouldnt want matchy-matchy bridemaid dresses and made us feel bad/stupid. Had another store in the area carried my dress, I would have shopped elsewhere.
I bought my dress from them but they were just plain rude and made my MOH cry. They couldnt understand why we wouldnt want Read more...
I bought my dress from them but they were just plain rude and made my MOH cry. They couldnt understand why we wouldnt want matchy-matchy bridemaid dresses and made us feel bad/stupid. Had another store in the area carried my dress, I would have shopped elsewhere. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Not
Wedding:
1/31/2014
1.0/5.0
I fell in love with a dress the first visit so there was no need to look further. I purchased the dress on the first visit but did not receive any discount like others have. Once the dress was ordered, I too experienced rudeness and pushiness. They don't listen to what you want. The worst part was the seamstress - didn't want to do any work and only wanted to do the alterations that she thought should be done. She wouldn't take the sleeves in all the way, I had to convince her to at least tighten the bottom of the sleeve. She wouldn't shorten the hem all the way around, she would only shorten it in the front. She didn't want to take it in on the sides, I had to fiinally tell her that's what I wanted. I was told I could have as many fittings as I needed, but when I showed up for the final fitting I was told that the dress was done, pressed, and I couldn't try it on. I NEVER GOT TO TRY ON MY DRESS AFTER SHE DID THE FINAL ALTERATIONS. I didn't push to try it on because I thought that if I upset the seamstress, she probably wouldn't do a good job on any more alterations, and she had me so concerned about it already being pressed, like it would spoil the dress if I tried it on again. In my wedding pictures, I experienced the horror of noticing things I didn't see before. I could handle the rudeness of the staff, but the reluctance of the seamstress to do her job is unforgiveable. I am actually taking my dress to be fixed and setting up a photo shoot with my husband so that I can have pictures that make me smile. I didn't take anyone with me to the fittings because I wanted the dress to be a surprise - that was a BIG mistake. I needed an advocate.
I fell in love with a dress the first visit so there was no need to look further. I purchased the dress on the first visit Read more...
I fell in love with a dress the first visit so there was no need to look further. I purchased the dress on the first visit but did not receive any discount like others have. Once the dress was ordered, I too experienced rudeness and pushiness. They don't listen to what you want. The worst part was the seamstress - didn't want to do any work and only wanted to do the alterations that she thought should be done. She wouldn't take the sleeves in all the way, I had to convince her to at least tighten the bottom of the sleeve. She wouldn't shorten the hem all the way around, she would only shorten it in the front. She didn't want to take it in on the sides, I had to fiinally tell her that's what I wanted. I was told I could have as many fittings as I needed, but when I showed up for the final fitting I was told that the dress was done, pressed, and I couldn't try it on. I NEVER GOT TO TRY ON MY DRESS AFTER SHE DID THE FINAL ALTERATIONS. I didn't push to try it on because I thought that if I upset the seamstress, she probably wouldn't do a good job on any more alterations, and she had me so concerned about it already being pressed, like it would spoil the dress if I tried it on again. In my wedding pictures, I experienced the horror of noticing things I didn't see before. I could handle the rudeness of the staff, but the reluctance of the seamstress to do her job is unforgiveable. I am actually taking my dress to be fixed and setting up a photo shoot with my husband so that I can have pictures that make me smile. I didn't take anyone with me to the fittings because I wanted the dress to be a surprise - that was a BIG mistake. I needed an advocate. Read less
Services Used: Dress & Attire
THE PERFECT BRIDE responded with the following comments:

We are truly sorry you did not have the experience we strive to provide. We would like the opportunity to make it right. Please call us so we can talk about how best to do this.
The Staff at The Perfect Bride
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
0.0/5.0
I would give The Perfect Bride negative points, if possible. Attempting to shop here was easily the worst shopping experience I have ever had. The store stocks beautiful dresses from great designers, but you can find the same designers at many other stores in the area. Additionally, the store has a nice store front with pretty displays. However, none of this is worth dealing with the horrible customer service.

I have eight bridesmaids, with a high budget for all dresses, plus an additional budget for shoes and accessories. The Perfect Bride lost a sale of several thousands of dollars by being rude and inattentive, as well as offering absolutely no customer service.

I later called the store to explain why I was upset by the actions of the employees, and that I was canceling my next appointment. The manager said "oh sorry, have a nice day" and hung up. It's amazing to me that she did not sincerely apologize, or even try to make up for it!

All I can think is, business must be good! For the employees and managers of this store to act so careless and rude to prospective clients. So, I will spread the word to all of my friends and family members, to encourage them to avoid this store at all costs. Dear reader, they do not deserve your business. Shop somewhere else! Bella, Leonardo's, Dora's, Demetrio's, Matina....all are great options. Just do NOT shop at The Perfect Bride.
I would give The Perfect Bride negative points, if possible. Attempting to shop here was easily the worst shopping Read more...
I would give The Perfect Bride negative points, if possible. Attempting to shop here was easily the worst shopping experience I have ever had. The store stocks beautiful dresses from great designers, but you can find the same designers at many other stores in the area. Additionally, the store has a nice store front with pretty displays. However, none of this is worth dealing with the horrible customer service.

I have eight bridesmaids, with a high budget for all dresses, plus an additional budget for shoes and accessories. The Perfect Bride lost a sale of several thousands of dollars by being rude and inattentive, as well as offering absolutely no customer service.

I later called the store to explain why I was upset by the actions of the employees, and that I was canceling my next appointment. The manager said "oh sorry, have a nice day" and hung up. It's amazing to me that she did not sincerely apologize, or even try to make up for it!

All I can think is, business must be good! For the employees and managers of this store to act so careless and rude to prospective clients. So, I will spread the word to all of my friends and family members, to encourage them to avoid this store at all costs. Dear reader, they do not deserve your business. Shop somewhere else! Bella, Leonardo's, Dora's, Demetrio's, Matina....all are great options. Just do NOT shop at The Perfect Bride. Read less
Services Used: Dress & Attire, Jewelry

MAP

 
19126 OLD DETROIT ROAD, Rocky River, OH 44116 See On Map
Thanks for visiting the vendor listing for THE PERFECT BRIDE
Please let this vendor know that you found them on the WeddingWire Network.
Ww_logo
 
220x220_1276786716395-main