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The Pros - Videography

CONTACT US
CONTACT US

LOCATION

Nationwide
US

PHONE

800-843-7767

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Welcome to The Pros. The Pros Videographers are nationally recognized for our artistry and service.

Our premier packages represent the very finest in quality and value,... Read more
Welcome to The Pros. The Pros Videographers are nationally recognized for our artistry and service.

Our premier packages represent the very finest in quality and value, including:
• Complete Raw Footage delivered • Standard Pros Editing or Custom "Client Input" Editing • Online Web Hosting of edited video for one year • Standard DVD or High Definition Blu-ray • Guaranteed value
And yet, our work is only successful when it is done in accordance with your wishes.

To this end, we are proud to make our portfolios and packages available to you. We invite you to reserve the services perfect for your wedding. Read less
Videography

PHOTOS

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INFO FOR VIDEOGRAPHY

What primary style do you identify with?
Cinematic, Documentary, Short Form, Storytelling, Traditional
Which wedding events do you service?
Ceremony, Pre-Ceremony, Reception
What videography services do you offer?
Add'l Hours, Client Revisions, Full Feature Video, High-Def Video, Highlight Video, Liability Insurance, Multi. Cameras, Multi. Locations, Raw Footage, Slideshow/Montage
What final video formats do you offer?
Blu-Ray, DVD

REVIEWS

3.7
out of 5.0
3.5/5.0
3.6/5.0
3.9/5.0
3.6/5.0
3.6/5.0
Sort by
Default vendor profile pic
megan
Wedding:
4/2/2016
5.0/5.0
I chose Vince on a whim just by how he presented himself at a bridal show.... and I couldn't be more pleased with my choice! His work is wonderful and his manner is so calming. Everyone loved him and he really captured our day so we could see just how amazing it is! I am so glad we got the video and even more glad that we chose Vince.
I chose Vince on a whim just by how he presented himself at a bridal show.... and I couldn't be more pleased with my Read more...
I chose Vince on a whim just by how he presented himself at a bridal show.... and I couldn't be more pleased with my choice! His work is wonderful and his manner is so calming. Everyone loved him and he really captured our day so we could see just how amazing it is! I am so glad we got the video and even more glad that we chose Vince. Read less
Services Used: Videography
The Pros - Videography responded with the following comments:

Thank you so much for the kind words- so please to hear that Vince took such great care of you and made your day so special. Best wishes, Hugh Riley, Vice President of Production
Default vendor profile pic
Krystle
Wedding:
9/19/2015
5.0/5.0
I used a videographer from The Pros for my wedding. Her name is Deb C. She was extremely professional and friendly. She was very upbeat, positive, and seems like she just loves her work! My photographer and videographer had never worked together before and several wedding guests told me they worked very well together. I would definitely recommend her!
I used a videographer from The Pros for my wedding. Her name is Deb C. She was extremely professional and friendly. She Read more...
I used a videographer from The Pros for my wedding. Her name is Deb C. She was extremely professional and friendly. She was very upbeat, positive, and seems like she just loves her work! My photographer and videographer had never worked together before and several wedding guests told me they worked very well together. I would definitely recommend her! Read less
Services Used: Videography
The Pros - Videography responded with the following comments:

Thank you so much for the review and recommendation- so happy to hear that you had such a wonderful experience! Best wishes, Hugh Riley, Vice President of Production
Default vendor profile pic
Anonymous
Wedding:
Recently Married
0.0/5.0
STAY AWAY FROM THE PROS! It's been 7 months since my wedding, and I'm still waiting for my long video. I've sent countless emails and phone calls without a response. The long video came for review a few months after my wedding, and the audio during the ceremony was terrible with lots of background noise. I provided detailed feedback multiple times, and the feedback was completely ignored. The video kept being sent back to me with no improvement. Quality control was extremely poor or nonexistent. I escalated to the sales representative who booked my business, and the customer service representative she forwarded this to has been non responsive. The Pros has been the most unprofessional vendor I've dealt with in my life. A lifetime event so beautiful such as a wedding has this trailing sour taste due to this unprofessional vendor. They're good at selling, but after taking your money, you're on your own.
STAY AWAY FROM THE PROS! It's been 7 months since my wedding, and I'm still waiting for my long video. I've sent countless Read more...
STAY AWAY FROM THE PROS! It's been 7 months since my wedding, and I'm still waiting for my long video. I've sent countless emails and phone calls without a response. The long video came for review a few months after my wedding, and the audio during the ceremony was terrible with lots of background noise. I provided detailed feedback multiple times, and the feedback was completely ignored. The video kept being sent back to me with no improvement. Quality control was extremely poor or nonexistent. I escalated to the sales representative who booked my business, and the customer service representative she forwarded this to has been non responsive. The Pros has been the most unprofessional vendor I've dealt with in my life. A lifetime event so beautiful such as a wedding has this trailing sour taste due to this unprofessional vendor. They're good at selling, but after taking your money, you're on your own. Read less
Services Used: Videography
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Lauren
Wedding:
9/6/2015
4.2/5.0
The pros as an overall company had good enough customer service and responsiveness. I think the package prices were pretty reasonable. I let them assign me a videographer and they changed it once but that didn't bother me. The Videographer assigned to you is supposed to reach out to you the week of the wedding to confirm the details, but I had to reach out to mine directly because I hadn't heard from him and it was the day before the wedding! So I wasn't happy about that. However, when Chris L. showed up on the wedding day, he was on time and professional. He was fairly unobtrusive. I'm waiting for the video but hopefully he captured the most important moments! Thanks Chris!
The pros as an overall company had good enough customer service and responsiveness. I think the package prices were pretty Read more...
The pros as an overall company had good enough customer service and responsiveness. I think the package prices were pretty reasonable. I let them assign me a videographer and they changed it once but that didn't bother me. The Videographer assigned to you is supposed to reach out to you the week of the wedding to confirm the details, but I had to reach out to mine directly because I hadn't heard from him and it was the day before the wedding! So I wasn't happy about that. However, when Chris L. showed up on the wedding day, he was on time and professional. He was fairly unobtrusive. I'm waiting for the video but hopefully he captured the most important moments! Thanks Chris! Read less
Services Used: Videography
Default vendor profile pic
Anonymous
Wedding:
Recently Married
0.0/5.0
WORST CUSTOMER SERVICE I HAVE EVER RECEIVED! I signed up for the pros photography and videography packages. Let me first start by saying our photographer was absolutely amazing and we loved him! I am writing this review specifically for our videographer (Monty H.) and our customer care experience with the Vice President of Production (Hugh Riley)

First and foremost our videographer MISSED my father walking me down the aisle AND my choreographed entrance of all 14 MEMBERS of the bridal party. After contacting the Pros with our unfortunate incident, they agreed to try and compile some cell phone and camera footage from some of our wedding guests that captured these moments to put into our video montage instead. Well let me just say this... it has been 6 MONTHS now since my wedding and our video has STILL not been fixed. At this rate, I'll most likely be celebrating my 1 year anniversary with NO VIDEO.

Every time I gave Hugh instructions as to what we wanted in our video, I would receive an email back several days later with one or two words confirming that the studio is "doing everything it can". After weeks go by, the studio FINALLY sends me a video back which typically takes 7 days to ship. After I receive the new video, I notice the corrections I mentioned in the emails have STILL not been made correctly. Once again, I go into the endless loop of contacting Hugh to please revise the edits.

Long story short, It has been taking approximately 14-20 days of communication and shipping between EACH correction. I now have 3 Blu-Rays and NONE of them have my father walking me down the aisle even AFTER I SUPPLIED THE FOOTAGE! I just want this process to be over! It saddens me that our videographer missed some key moments in my wedding but what makes me MORE furious is the fact that The Pros are not even TRYING to fix their mistake. Once again, it has now been 6 months... and I see very poor progress. This Customer Service has been the worst experience ever.
WORST CUSTOMER SERVICE I HAVE EVER RECEIVED! I signed up for the pros photography and videography packages. Let me first Read more...
WORST CUSTOMER SERVICE I HAVE EVER RECEIVED! I signed up for the pros photography and videography packages. Let me first start by saying our photographer was absolutely amazing and we loved him! I am writing this review specifically for our videographer (Monty H.) and our customer care experience with the Vice President of Production (Hugh Riley)

First and foremost our videographer MISSED my father walking me down the aisle AND my choreographed entrance of all 14 MEMBERS of the bridal party. After contacting the Pros with our unfortunate incident, they agreed to try and compile some cell phone and camera footage from some of our wedding guests that captured these moments to put into our video montage instead. Well let me just say this... it has been 6 MONTHS now since my wedding and our video has STILL not been fixed. At this rate, I'll most likely be celebrating my 1 year anniversary with NO VIDEO.

Every time I gave Hugh instructions as to what we wanted in our video, I would receive an email back several days later with one or two words confirming that the studio is "doing everything it can". After weeks go by, the studio FINALLY sends me a video back which typically takes 7 days to ship. After I receive the new video, I notice the corrections I mentioned in the emails have STILL not been made correctly. Once again, I go into the endless loop of contacting Hugh to please revise the edits.

Long story short, It has been taking approximately 14-20 days of communication and shipping between EACH correction. I now have 3 Blu-Rays and NONE of them have my father walking me down the aisle even AFTER I SUPPLIED THE FOOTAGE! I just want this process to be over! It saddens me that our videographer missed some key moments in my wedding but what makes me MORE furious is the fact that The Pros are not even TRYING to fix their mistake. Once again, it has now been 6 months... and I see very poor progress. This Customer Service has been the worst experience ever. Read less
Services Used: Photography, Videography
Default vendor profile pic
Lindsey
Wedding:
7/3/2015
0.0/5.0
This company is a SCAM! Check out REAL reviews of their services on their yelp page that I had to jump through hoops to find. And if you want more proof, I will gladly offer you a digital version of our wedding video so you can see how many important moments the videographer considered optional, including my processional and bouquet toss..http://www.yelp.com/biz/the-pros-salem

Message me! And if not, for God's sake, PLEASE DON'T BOOK THIS PLACE!
This company is a SCAM! Check out REAL reviews of their services on their yelp page that I had to jump through hoops to Read more...
This company is a SCAM! Check out REAL reviews of their services on their yelp page that I had to jump through hoops to find. And if you want more proof, I will gladly offer you a digital version of our wedding video so you can see how many important moments the videographer considered optional, including my processional and bouquet toss..http://www.yelp.com/biz/the-pros-salem

Message me! And if not, for God's sake, PLEASE DON'T BOOK THIS PLACE! Read less
Services Used: Videography
Default vendor profile pic
Jillian
Wedding:
12/31/2014
1.0/5.0
My wedding video is absolutely awful. I even paid for their premium package for high quality and additional time with videographer. MAJOR components of my wedding ARE COMPLETELY EXCLUDED from the video. The audio is terrible. Can't hear the ceremony AT ALL. We would have had a better outcome with a go pro attached to a hat. Unbelievable. Can't go back and recreate the missing pieces Oh and I asked the videographer that night to confirm he had captured specific moments and he lied to my face. I want every dime of my money back and full staging to recreate missing critical elements. So angry. This whole company is a joke. They don't even allow you to speak with the professional you choose until the week of your wedding. DON'T USE THIS JOKE OF A COMPANY. MY VIDEO IS BEYOND DISAPPOINTING.
My wedding video is absolutely awful. I even paid for their premium package for high quality and additional time with Read more...
My wedding video is absolutely awful. I even paid for their premium package for high quality and additional time with videographer. MAJOR components of my wedding ARE COMPLETELY EXCLUDED from the video. The audio is terrible. Can't hear the ceremony AT ALL. We would have had a better outcome with a go pro attached to a hat. Unbelievable. Can't go back and recreate the missing pieces Oh and I asked the videographer that night to confirm he had captured specific moments and he lied to my face. I want every dime of my money back and full staging to recreate missing critical elements. So angry. This whole company is a joke. They don't even allow you to speak with the professional you choose until the week of your wedding. DON'T USE THIS JOKE OF A COMPANY. MY VIDEO IS BEYOND DISAPPOINTING. Read less
Services Used: Videography
The Pros - Videography responded with the following comments:

Hi Jillian- we are listening, and your feedback has been valuable. I am so sorry to hear of your disappointment with your video services. We will be reaching out shortly to address your concerns and see what we can do to help. Thank you, Hugh Riley, Vice President of Production
Default vendor profile pic
Latonia
Wedding:
12/13/2014
5.0/5.0
Still awaiting our video from The Pros but David Smith was a pleasant surprise and a pleasure to work with. His description of himself on The Pros is him to the "T". He was the perfect match for our wedding and lively family and friends. I would recommend this vendor and would use his services again for years to come.
Still awaiting our video from The Pros but David Smith was a pleasant surprise and a pleasure to work with. His Read more...
Still awaiting our video from The Pros but David Smith was a pleasant surprise and a pleasure to work with. His description of himself on The Pros is him to the "T". He was the perfect match for our wedding and lively family and friends. I would recommend this vendor and would use his services again for years to come. Read less
Services Used: Videography
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Laurie
Wedding:
10/26/2013
4.8/5.0
Jay was absolutely wonderful and covered all the highlights of our 10.26.2013 silver wedding anniversary and everything flowed so wonderfully. My family was very pleased with the unedited and the edited version. EXCELLENT.
Jay was absolutely wonderful and covered all the highlights of our 10.26.2013 silver wedding anniversary and everything Read more...
Jay was absolutely wonderful and covered all the highlights of our 10.26.2013 silver wedding anniversary and everything flowed so wonderfully. My family was very pleased with the unedited and the edited version. EXCELLENT. Read less
Services Used: Videography
The Pros - Videography responded with the following comments:

thank you Laurie. We're happy to provide both an unedited and edited version of your video. Giving us feedback on scenes you wish to leave in or take out allows us to customize your wedding video and create the perfect edited piece. Thanks again.
Default vendor profile pic
Kristen
Wedding:
9/20/2013
4.7/5.0
We are very happy with using the pros for our videographer. Jozef was so creative and helpful. He did a great job during our whole event. He worked very well with our photographer. I wish he was the one who edits our video but I can't wait to see it !!!
We are very happy with using the pros for our videographer. Jozef was so creative and helpful. He did a great job during Read more...
We are very happy with using the pros for our videographer. Jozef was so creative and helpful. He did a great job during our whole event. He worked very well with our photographer. I wish he was the one who edits our video but I can't wait to see it !!! Read less
Services Used: Videography
The Pros - Videography responded with the following comments:

Thank you Kristen for your kind word. We are thrilled to have Joe represent The Pros in New Jersey. The editing is done by our own studio for consistency of quality. Thanks again. Hugh
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