130x130_sq_1332864165244-sizedforww

The Pros - Videography

CONTACT US
CONTACT US

LOCATION

Nationwide
US

PHONE

877-785-1848

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Welcome to The Pros. The Pros Videographers are nationally recognized for our artistry and service.

Our premier packages represent the very finest in quality and value,... Read more
Welcome to The Pros. The Pros Videographers are nationally recognized for our artistry and service.

Our premier packages represent the very finest in quality and value, including:
• Complete Raw Footage delivered • Standard Pros Editing or Custom "Client Input" Editing • Online Web Hosting of edited video for one year • Standard DVD or High Definition Blu-ray • Guaranteed value
And yet, our work is only successful when it is done in accordance with your wishes.

To this end, we are proud to make our portfolios and packages available to you. We invite you to reserve the services perfect for your wedding. Read less
Videography

PHOTOS

130x130_sq_1332870864468-9941390293
130x130_sq_1332870511029-8599160008
130x130_sq_1332871684435-0004tracynoah107
130x130_sq_1332870554351-8733860111
130x130_sq_1332870639015-8812480211
130x130_sq_1332870670696-8924010370
130x130_sq_1332870691665-8924010487
130x130_sq_1332871646623-0027
130x130_sq_1332870741233-9483480147
130x130_sq_1332870878782-big1624360197
130x130_sq_1332870883606-xxxxbig2701450121
130x130_sq_1332871181501-00021217350454
130x130_sq_1332871491745-0032
130x130_sq_1332871292659-8772640272
130x130_sq_1332871354457-9216760646
130x130_sq_1332871404270-9958450429
130x130_sq_1332871517501-00122
130x130_sq_1332871237665-8006150082
130x130_sq_1332871551998-0018
130x130_sq_1332871579751-0014
130x130_sq_1332871415353-big9977270312
130x130_sq_1332871863632-00103
130x130_sq_1332871900643-1334090396
130x130_sq_1332871960944-2239450324
130x130_sq_1332872603596-xxxx3821650147
130x130_sq_1332872000373-7769670244
130x130_sq_1332872034047-7852572208
130x130_sq_1332872079994-7929150266
130x130_sq_1332872112986-8203850034
130x130_sq_1332872167825-8439980620
130x130_sq_1332872235886-8814700117
130x130_sq_1332872278529-9262601084
130x130_sq_1332872329209-9378370158
130x130_sq_1332872305711-9289820504
130x130_sq_1332872380843-9943080226
130x130_sq_1332872430683-9970090227
130x130_sq_1332872440540-big2094650254
130x130_sq_1332872445287-big2552380196
130x130_sq_1332872448031-big4942790175
130x130_sq_1332872441761-big2094650850
130x130_sq_1332872449902-big5230610498
130x130_sq_1332872454080-big8249260338
130x130_sq_1332872456291-big8546700874
130x130_sq_1332872459996-big8620990131
130x130_sq_1332872550036-xxxx2718080120
130x130_sq_1332872661924-xxxx8204010299
130x130_sq_1332872675334-xxxxbig2884860800

INFO FOR VIDEOGRAPHY

What primary style do you identify with?
Cinematic, Documentary, Short Form, Storytelling, Traditional
What do your packages include?
Ceremony, DVD of Raw Footage, Edited Video, High Definition Video, Montage - Childhood / Dating, Montage - Music Dubbed Over, Montage - Wedding Highlights, Multiple Cameras, Multiple Videographers, Pre-Ceremony, Reception, Rehearsal Dinner, Same Day Edit Video
What formats can the final video be in?
Blu-Ray, DVD
Do you have liability insurance?
Yes
Are you a commercial studio or a home-based business?
The Pros has an on-site video lab that produces all videos show by our Videographers throughout the country to keep the highest level of quality control.
What types, such as unedited footage or special effects, of videography do you offer?
Unedited "raw" footage, tightly edited, one camera, multiple cameras
How many videographers do you work with?
We have many Videographers that work with The Pros throughout the many markets that we service.
Does the client get to meet the videographers before the event?
We have free showcases along the upper East Coast where you can see a video demo and meet the Videographers in person. You can also see our demos online and select a Videographer through their online profiles.
Do you guarantee your presence at the actual event?
Absolutely!
Do you book yourself for more than one event in a day? Weekend?
Day, no. Weekend, yes.
Do you have a replacement videographer in case you become unavailable on the event day?
Yes, The Pros have a backup Videographer for every event that we book so you are guaranteed service.
What kind of equipment do you typically bring with you on the day-of?
Everything that a Videographer needs to do the job!
Do you bring backup equipment to the event in case of malfunction?
Yes.
What is your policy on taking breaks? If you require a meal break, do you require that the client provide your meal?
Breaks are usually taken when dinner/meals are served.
Do you charge overtime?
$60 per half hour/$120 for a full hour beyond the 8 hours allotted in each package.
Do you give access to your raw footage?
Yes, raw footage is included in every package.
Do you reserve the right to use the video in the future for deals, contents, etc.?
Yes, but the bride also has full rights to the video as well.
Is the client involved in the editing process? If so, how much input does the client have in editing?
We offer 2 packages that include Custom Editing by the client- they receive the raw footage and review it, and then send us their specifications for the editing process. The control is entirely in their hands!
How long does it take for the client to get the final video?
4-6 weeks for raw footage, 16-18 weeks for edited packages.

REVIEWS

3.7
out of 5.0
3.6/5.0
3.7/5.0
3.9/5.0
3.7/5.0
3.7/5.0
Sort by
Wwnetwork-128
ChrissyLe
Wedding:
8/3/2013
5.0/5.0
Professional service from A to Z. I would definitely recommend this vendor.
Professional service from A to Z. I would definitely recommend this vendor.
Professional service from A to Z. I would definitely recommend this vendor. Read less
Services Used: Videography
The Pros - Videography responded with the following comments:

Thank you Crissy. Your kind words are always appreciated. Hugh
Default-vendor-profile-pic
tuwroh
Wedding:
6/9/2013
5.0/5.0
We also booked the pros in September 2012 as our videographer at our June 9th 2013 wedding. We booked Rodrick for our wedding. Rodrick was very professional, and an all round cool person. He made sure to touch base with us the week before our wedding to go over all the details and find our what we like. I'll definitely recommend the Pros.
We also booked the pros in September 2012 as our videographer at our June 9th 2013 wedding. We booked Rodrick for our Read more...
We also booked the pros in September 2012 as our videographer at our June 9th 2013 wedding. We booked Rodrick for our wedding. Rodrick was very professional, and an all round cool person. He made sure to touch base with us the week before our wedding to go over all the details and find our what we like. I'll definitely recommend the Pros. Read less
Services Used: Videography
The Pros - Videography responded with the following comments:

Thank you for your positive words. Rodrick is a fine addition to our network. I'm sure he appreciates your kind words. Hugh
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
Chris was awesome! He was very professional throughout the night. It never felt as if the camera was intruding on the ceremony/reception, yet he was present to catch all of the special moments. We're still waiting for the video, but we can't wait to see it!
Chris was awesome! He was very professional throughout the night. It never felt as if the camera was intruding on the Read more...
Chris was awesome! He was very professional throughout the night. It never felt as if the camera was intruding on the ceremony/reception, yet he was present to catch all of the special moments. We're still waiting for the video, but we can't wait to see it! Read less
Services Used: Videography
The Pros - Videography responded with the following comments:

Thank you for your kind review. Both Chris and I truly appreciate you positive words. Once your submitted your editing suggestions and preferences, the video is edited within 16 weeks. Thanks again. Hugh
Default-vendor-profile-pic
Shaquona
Wedding:
4/27/2013
5.0/5.0
Loved Luiz!! He was very attentive and gave his best. He had so much fun with us!
Loved Luiz!! He was very attentive and gave his best. He had so much fun with us!
Loved Luiz!! He was very attentive and gave his best. He had so much fun with us! Read less
Services Used: Videography
The Pros - Videography responded with the following comments:

Thank you, Shaquona. We are so thrilled to have Luiz shoot for us.
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
Very professional and accommodating. Worth every penny.
Very professional and accommodating. Worth every penny.
Very professional and accommodating. Worth every penny. Read less
Services Used: Videography
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
5.0/5.0
Great to work with, barely noticed our videographer was there--which is great! Cannot wait to see the final product :)
Great to work with, barely noticed our videographer was there--which is great! Cannot wait to see the final product :)
Great to work with, barely noticed our videographer was there--which is great! Cannot wait to see the final product :) Read less
Services Used: Videography
130x130_sq_1356240502437-jamie5
Jamie
Wedding:
10/6/2012
5.0/5.0
I could not imagine investing as much money as people do on a wedding and not having an amazing video to be able to relive it whenever you want! Derrick is very professional, extremely talented, and he pays attention to all of the little details; he captured all of the spontaneous, intimate moments between family and friends, which was so special, especially because those are some the moments that we were too busy to see. We have been able to share our special day with loved ones who weren't able to be there, and they all say it's like watching a love story music video!
I could not imagine investing as much money as people do on a wedding and not having an amazing video to be able to relive Read more...
I could not imagine investing as much money as people do on a wedding and not having an amazing video to be able to relive it whenever you want! Derrick is very professional, extremely talented, and he pays attention to all of the little details; he captured all of the spontaneous, intimate moments between family and friends, which was so special, especially because those are some the moments that we were too busy to see. We have been able to share our special day with loved ones who weren't able to be there, and they all say it's like watching a love story music video! Read less
Services Used: Videography
The Pros - Videography responded with the following comments:

Hi Jamie. We often express to our customers how video is the best way to relive the day. I'm glad that was so true for you. Thank you also for mentioning our affordability. We've always believed we can provide a high quality service affordably. I'm glad you agree. hugh
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
5.0/5.0
Overall extremely pleased with the videographer!
Overall extremely pleased with the videographer!
Overall extremely pleased with the videographer! Read less
Services Used: Videography
Default-vendor-profile-pic
Denise
Wedding:
9/8/2012
5.0/5.0
Loved the Pros. Very professional
Loved the Pros. Very professional
Loved the Pros. Very professional Read less
Services Used: Videography
Bg21
Reskoe20
Wedding:
7/7/2012
5.0/5.0
We worked with Charlie for our wedding. Let me say, he was just amazing. He got really involved with everything happening at our event and saved the day when we had a time issue. We have not received the video but I have no doubts that it will be great.
We worked with Charlie for our wedding. Let me say, he was just amazing. He got really involved with everything happening Read more...
We worked with Charlie for our wedding. Let me say, he was just amazing. He got really involved with everything happening at our event and saved the day when we had a time issue. We have not received the video but I have no doubts that it will be great. Read less
Services Used: Videography
Default-vendor-profile-pic
Tony
Wedding:
6/10/2012
5.0/5.0
We were delighted with the DVD of our June 2012 wedding taken by Derrick Murphy, whom we had engaged as our videographer through The Pros.

Leah at The Pros made the contracting process very easy for us. We contacted The Pros a month before the date of the wedding, and she put us in touch with Derrick, the assigned videographer, a week before the event. We provided him with a list of major items we needed him to include, guests enjoying and a set of “Do’s and Don’ts” – all of which he followed faithfully. The resulting DVD arrived only 3 weeks after the wedding and has allowed us to enjoy parts of the occasion we were not able to see on the day, such as the arrival of guests while we were getting ready, or the cocktail hour while we were having formal photos taken! Picture quality was excellent, and sound quality was very good, especially considering the ceremony was outdoors. The inclusion of the singing of the birds in the trees which provided us much-needed shade during the ceremony was a real bonus! Derrick was able to capture the playing of the bagpiper, harpist and soloist before, during and after the ceremony without in any way being intrusive. He also included brief interviews with many of the guests.
We were delighted with the DVD of our June 2012 wedding taken by Derrick Murphy, whom we had engaged as our videographer Read more...
We were delighted with the DVD of our June 2012 wedding taken by Derrick Murphy, whom we had engaged as our videographer through The Pros.

Leah at The Pros made the contracting process very easy for us. We contacted The Pros a month before the date of the wedding, and she put us in touch with Derrick, the assigned videographer, a week before the event. We provided him with a list of major items we needed him to include, guests enjoying and a set of “Do’s and Don’ts” – all of which he followed faithfully. The resulting DVD arrived only 3 weeks after the wedding and has allowed us to enjoy parts of the occasion we were not able to see on the day, such as the arrival of guests while we were getting ready, or the cocktail hour while we were having formal photos taken! Picture quality was excellent, and sound quality was very good, especially considering the ceremony was outdoors. The inclusion of the singing of the birds in the trees which provided us much-needed shade during the ceremony was a real bonus! Derrick was able to capture the playing of the bagpiper, harpist and soloist before, during and after the ceremony without in any way being intrusive. He also included brief interviews with many of the guests. Read less
Services Used: Videography
130x130_sq_1340657054702-fbavatar2504905
Jennifer
Wedding:
6/9/2012
5.0/5.0
I worked with Cindy B in Denver Colorado as the videographer, and she was AMAZING! I can not wait to see the final video. Pamela with The Pros made this progress very easy. She helped us select the package and videographer for our special day. Cindy was very professional and very creative. She got some very fun shots. I also loved how she got some still shots when the photographer wasn't around to catch it. Including my mothers face as she first saw me walking down the stairs. She had a blast with us on the dance floor and grabbed some amazing video. I highly recommend The Pro's and Cindy B for all your video needs!!
I worked with Cindy B in Denver Colorado as the videographer, and she was AMAZING! I can not wait to see the final video. Read more...
I worked with Cindy B in Denver Colorado as the videographer, and she was AMAZING! I can not wait to see the final video. Pamela with The Pros made this progress very easy. She helped us select the package and videographer for our special day. Cindy was very professional and very creative. She got some very fun shots. I also loved how she got some still shots when the photographer wasn't around to catch it. Including my mothers face as she first saw me walking down the stairs. She had a blast with us on the dance floor and grabbed some amazing video. I highly recommend The Pro's and Cindy B for all your video needs!! Read less
Services Used: Videography
Default-vendor-profile-pic
Newlywed
Wedding:
6/8/2012
5.0/5.0
Our videographer Priestly was awesome! I cant wait to see the videos!!
Our videographer Priestly was awesome! I cant wait to see the videos!!
Our videographer Priestly was awesome! I cant wait to see the videos!! Read less
Services Used: Videography
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
5.0/5.0
I just wanted to Jason, (our videographer) and others know, that he was awesome. Very polite, professional and did a great job on our raw video recording of our wedding mass. It was funny to hear and see what some of my friends and family said and did, LOL. Jason really got the best parts of everything, especially the ceremony b/c that was the most sentimental to us. I totally recommend him for all brides!
I just wanted to Jason, (our videographer) and others know, that he was awesome. Very polite, professional and did a great Read more...
I just wanted to Jason, (our videographer) and others know, that he was awesome. Very polite, professional and did a great job on our raw video recording of our wedding mass. It was funny to hear and see what some of my friends and family said and did, LOL. Jason really got the best parts of everything, especially the ceremony b/c that was the most sentimental to us. I totally recommend him for all brides! Read less
Services Used: Videography
Default-vendor-profile-pic
Kelly
Wedding:
5/12/2012
5.0/5.0
Hugh Riley was amazing and our video came out great! He had great ideas and great angles to shoot us from. We received the video so fast, we were really happy. I've heard about horror stories that people had to wait forever to get their tape and usually ended in some type of legal dispute.

You can rest assured that you will get a great video and quickly as well!!

WE RECOMMEND HUGH RILEY!!!
Hugh Riley was amazing and our video came out great! He had great ideas and great angles to shoot us from. We received the Read more...
Hugh Riley was amazing and our video came out great! He had great ideas and great angles to shoot us from. We received the video so fast, we were really happy. I've heard about horror stories that people had to wait forever to get their tape and usually ended in some type of legal dispute.

You can rest assured that you will get a great video and quickly as well!!

WE RECOMMEND HUGH RILEY!!! Read less
Services Used: Videography
Default-vendor-profile-pic
nerual421
Wedding:
11/12/2011
5.0/5.0
Leonard at The Pros provided us with a wonderful wedding video! He captured all of our special moments but was not intrusive at all! He blended in with the crowd very well. Awesome video and at a wonderful price!
Leonard at The Pros provided us with a wonderful wedding video! He captured all of our special moments but was not Read more...
Leonard at The Pros provided us with a wonderful wedding video! He captured all of our special moments but was not intrusive at all! He blended in with the crowd very well. Awesome video and at a wonderful price! Read less
Services Used: Videography
Default-vendor-profile-pic
mpardee98
Wedding:
10/15/2011
5.0/5.0
Jason was an amazing videographer! He worked great alongside the photographer and most of the time we didn't even know he was there. He was interested in our style and asked about things we did and did not want included in the video. I can't wait to see the finished product!
Jason was an amazing videographer! He worked great alongside the photographer and most of the time we didn't even know he Read more...
Jason was an amazing videographer! He worked great alongside the photographer and most of the time we didn't even know he was there. He was interested in our style and asked about things we did and did not want included in the video. I can't wait to see the finished product! Read less
Services Used: Videography
Default-vendor-profile-pic
Melissa
Wedding:
9/17/2011
5.0/5.0
I highly recommend The Pros for videography. Gigi did our wedding and everyone loved her. She captured every moment of our special day and I can't say enough good things about her. Thank you!
I highly recommend The Pros for videography. Gigi did our wedding and everyone loved her. She captured every moment of our Read more...
I highly recommend The Pros for videography. Gigi did our wedding and everyone loved her. She captured every moment of our special day and I can't say enough good things about her. Thank you! Read less
Services Used: Videography
Default-vendor-profile-pic
dinelle25
Wedding:
8/25/2011
5.0/5.0
it was wonderful working with Shakirah at the pros and Gohar our videographer was wonderful to work with :) We cant wait to see our video! i will post another review once we get it! Thank you Thank you!
it was wonderful working with Shakirah at the pros and Gohar our videographer was wonderful to work with :) We cant wait Read more...
it was wonderful working with Shakirah at the pros and Gohar our videographer was wonderful to work with :) We cant wait to see our video! i will post another review once we get it! Thank you Thank you! Read less
Services Used: Videography
Default-vendor-profile-pic
Victoria
Wedding:
6/11/2011
5.0/5.0
Cindy Ball was our videographer and she did an awesome job. She stayed out of the way like we wanted and you hardly noticed she was there. Cindy was friendly with everyone that was there and did a great job getting all the video shots that we really wanted. We got our raw footage back basically 2 weeks after our wedding and can't wait to see our edited video! We know it's going to great by just seeing what video she had already sent us.
Cindy Ball was our videographer and she did an awesome job. She stayed out of the way like we wanted and you hardly Read more...
Cindy Ball was our videographer and she did an awesome job. She stayed out of the way like we wanted and you hardly noticed she was there. Cindy was friendly with everyone that was there and did a great job getting all the video shots that we really wanted. We got our raw footage back basically 2 weeks after our wedding and can't wait to see our edited video! We know it's going to great by just seeing what video she had already sent us. Read less
Services Used: Videography
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
5.0/5.0
Brides to be - The pro's are the best!
Brides to be - The pro's are the best!
Brides to be - The pro's are the best! Read less
Services Used: Videography
Default-vendor-profile-pic
njg00
Wedding:
10/10/2010
5.0/5.0
I LOVE MY VIDEO!!!!
Especially since my husband had eye surgery right before our wedding and couldn't see 100%, this allows him to view every detail of our wedding.
Our videographer was so unobtrusive! Very professional! Love it!
Stacey
I LOVE MY VIDEO!!!!
Especially since my husband had eye surgery right before our wedding and couldn't see 100%, this Read more...
I LOVE MY VIDEO!!!!
Especially since my husband had eye surgery right before our wedding and couldn't see 100%, this allows him to view every detail of our wedding.
Our videographer was so unobtrusive! Very professional! Love it!
Stacey Read less
Services Used: Videography
Default-vendor-profile-pic
heidz128dc
Wedding:
9/5/2010
5.0/5.0
I haven't gotten my video yet, the lead time is 16-18 weeks which is a little ridiculous but the videographer we had also filmed my friend's wedding and the video was great! Kaley was our videographer and she was really nice. We hardly noticed she was there!
I haven't gotten my video yet, the lead time is 16-18 weeks which is a little ridiculous but the videographer we had also Read more...
I haven't gotten my video yet, the lead time is 16-18 weeks which is a little ridiculous but the videographer we had also filmed my friend's wedding and the video was great! Kaley was our videographer and she was really nice. We hardly noticed she was there! Read less
Services Used: Videography
Bg21
Jenny
Wedding:
8/21/2010
5.0/5.0
The videographer was awesome. He was always around getting those precious moments. The company was a pleasure to deal with and I found the price to be better than most. Highly recommend checking with these guys.
The videographer was awesome. He was always around getting those precious moments. The company was a pleasure to deal with Read more...
The videographer was awesome. He was always around getting those precious moments. The company was a pleasure to deal with and I found the price to be better than most. Highly recommend checking with these guys. Read less
Services Used: Videography
Default-vendor-profile-pic
emack04
Wedding:
8/7/2010
5.0/5.0
I was unsure at first whether or not I wanted to get a videographer for our wedding so I booked The Pros after searching on the knot one morning. I completed everything online and it wasn't until everything was booked that I actually spoke with someone. I was able to choose which videographer I wanted after looking at all of their profiles. I couldn't be happier with our video. The quality is great and the cost was too. The Pros is far less expensive than what some other places were looking for.
I was unsure at first whether or not I wanted to get a videographer for our wedding so I booked The Pros after searching Read more...
I was unsure at first whether or not I wanted to get a videographer for our wedding so I booked The Pros after searching on the knot one morning. I completed everything online and it wasn't until everything was booked that I actually spoke with someone. I was able to choose which videographer I wanted after looking at all of their profiles. I couldn't be happier with our video. The quality is great and the cost was too. The Pros is far less expensive than what some other places were looking for. Read less
Services Used: Videography
Default-vendor-profile-pic
CO
Wedding:
7/17/2010
5.0/5.0
Josh was wonderful. He did a great job at keeping us on schedule. He went above and beyond and was able to help as minor issue would arise throughout the day!
Josh was wonderful. He did a great job at keeping us on schedule. He went above and beyond and was able to help as minor Read more...
Josh was wonderful. He did a great job at keeping us on schedule. He went above and beyond and was able to help as minor issue would arise throughout the day! Read less
Services Used: Videography
Default-vendor-profile-pic
lille
Wedding:
6/13/2010
5.0/5.0
Our Videographer was Billy.....he came an hour early to the Hotel prior to Church Ceremony. He's very professional, worked well with our Photographer....
The video came 2 wks after the event.... which i believe is fast enough for editing, etc.
All in all, we are very satisfied with Billy's work. He was there until the last minute of our event. He covered everything!!!!
And the videocopies comes in elegant packages. Quality, very professional .....very very pleased with their work.
Thank you!
Our Videographer was Billy.....he came an hour early to the Hotel prior to Church Ceremony. He's very professional, worked Read more...
Our Videographer was Billy.....he came an hour early to the Hotel prior to Church Ceremony. He's very professional, worked well with our Photographer....
The video came 2 wks after the event.... which i believe is fast enough for editing, etc.
All in all, we are very satisfied with Billy's work. He was there until the last minute of our event. He covered everything!!!!
And the videocopies comes in elegant packages. Quality, very professional .....very very pleased with their work.
Thank you! Read less
Services Used: Videography
Default-vendor-profile-pic
Eileen
Wedding:
6/5/2010
5.0/5.0
We used Larry P as our videographer and I was very impressed to see him catching some of the very fun/interesting details of the wedding and guests! We have yet to see the final video but it seemed like he was really getting some great footage and he did a great job of being there when he should be, but still not getting in the way. He was also very professional and did a great job of making up for some of the great shots that we felt our photographer was missing (our photographer was from another company). I'll add to this review after we see the final video but I truly expect great things! You could tell he was really enjoying everything and LOVES his job, which I feel will really show in the quality of his work. Thanks, Larry!
We used Larry P as our videographer and I was very impressed to see him catching some of the very fun/interesting details Read more...
We used Larry P as our videographer and I was very impressed to see him catching some of the very fun/interesting details of the wedding and guests! We have yet to see the final video but it seemed like he was really getting some great footage and he did a great job of being there when he should be, but still not getting in the way. He was also very professional and did a great job of making up for some of the great shots that we felt our photographer was missing (our photographer was from another company). I'll add to this review after we see the final video but I truly expect great things! You could tell he was really enjoying everything and LOVES his job, which I feel will really show in the quality of his work. Thanks, Larry! Read less
Services Used: Videography
Default-vendor-profile-pic
Debbie
Wedding:
5/23/2010
5.0/5.0
The Pros were very professional. We contacted a few days before the wedding for someone to come and video the wedding and they came through for us. Chris was very professional and everyone liked him. Thanks Chris.
The Pros were very professional. We contacted a few days before the wedding for someone to come and video the wedding and Read more...
The Pros were very professional. We contacted a few days before the wedding for someone to come and video the wedding and they came through for us. Chris was very professional and everyone liked him. Thanks Chris. Read less
Services Used: Videography
Default-vendor-profile-pic
Lauren
Wedding:
7/18/2009
5.0/5.0
Aneesh was my videographer and he was great. I haven't seen the video yet but I'm sure it will turn out perfect because he was always there at the right moments to get what I wanted on camera. I know the Pros has a bad reputation sometimes but I was very happy with how everything I needed was handled. If I had questions my rep was very easy to get a hold of and Aneesh called me a week before the wedding like he said he would and set my mind at ease about the video. Everything went perfectly well and I was very happy with it all!
Aneesh was my videographer and he was great. I haven't seen the video yet but I'm sure it will turn out perfect because he Read more...
Aneesh was my videographer and he was great. I haven't seen the video yet but I'm sure it will turn out perfect because he was always there at the right moments to get what I wanted on camera. I know the Pros has a bad reputation sometimes but I was very happy with how everything I needed was handled. If I had questions my rep was very easy to get a hold of and Aneesh called me a week before the wedding like he said he would and set my mind at ease about the video. Everything went perfectly well and I was very happy with it all! Read less
Services Used: Videography
Default-vendor-profile-pic
Nestor
Wedding:
6/20/2009
5.0/5.0
they were pretty good about talking to us and the process itself was good, they made themselves pretty invisible and look forward to seeing their results.
they were pretty good about talking to us and the process itself was good, they made themselves pretty invisible and look Read more...
they were pretty good about talking to us and the process itself was good, they made themselves pretty invisible and look forward to seeing their results. Read less
Services Used: Videography
Default-vendor-profile-pic
JennaCB
Wedding:
4/19/2008
5.0/5.0
Our videographer was Harry Steiner and he was awesome. I would recommend going with this company as long as you can pick the exact vendor you want.
Our videographer was Harry Steiner and he was awesome. I would recommend going with this company as long as you can pick Read more...
Our videographer was Harry Steiner and he was awesome. I would recommend going with this company as long as you can pick the exact vendor you want. Read less
Services Used: Videography
Default-vendor-profile-pic
Andrew
Wedding:
11/11/2007
5.0/5.0
Our Videographer did a great job; captured all of the highlights and best moments from our special day. He was always there to get the best shots but never "in the way" of us or our guests! Highly Recommended!
Our Videographer did a great job; captured all of the highlights and best moments from our special day. He was always Read more...
Our Videographer did a great job; captured all of the highlights and best moments from our special day. He was always there to get the best shots but never "in the way" of us or our guests! Highly Recommended! Read less
Services Used: Videography
Default-vendor-profile-pic
Candace
Wedding:
6/6/2007
5.0/5.0
The videographers of The Pros were on time and very professional the whole day. I didn't even notice them at all but they were able to capture everything and even helped me remember funny things that I may have missed during the day. We were extremely pleased with the work done by The Pros, they were very professional and flexible.
The videographers of The Pros were on time and very professional the whole day. I didn't even notice them at all but they Read more...
The videographers of The Pros were on time and very professional the whole day. I didn't even notice them at all but they were able to capture everything and even helped me remember funny things that I may have missed during the day. We were extremely pleased with the work done by The Pros, they were very professional and flexible. Read less
Services Used: Videography
Default-vendor-profile-pic
Lisa
Wedding:
6/12/2010
4.9/5.0
the videographer was great and friendly. Service makes a big different when capturing someones story and his personality showed us the work we would get and the night we would have.
the videographer was great and friendly. Service makes a big different when capturing someones story and his personality Read more...
the videographer was great and friendly. Service makes a big different when capturing someones story and his personality showed us the work we would get and the night we would have. Read less
Services Used: Videography
130x130_sq_1236914566504-dig3
Jaime
Wedding:
7/25/2009
4.9/5.0
We worked with Gigi and really liked her. She came to the rehearsal so she knew what the church rules are (our church was a bit strick). On the wedding day she came extra early to set up and had a bridesmaid call her when we arrived us videotape us arriving which was cute. She filmed a lot at the reception and when we asked her to stay late she was more than willing! She was very professional and fun. Everyone loved her energy. We won't get the video for about 4 months because now she sends it to the Pro's for editing. My husband and I kept saying how we can't wait to see it, because you get to see things you might not have noticed on your wedding night.
We worked with Gigi and really liked her. She came to the rehearsal so she knew what the church rules are (our church was Read more...
We worked with Gigi and really liked her. She came to the rehearsal so she knew what the church rules are (our church was a bit strick). On the wedding day she came extra early to set up and had a bridesmaid call her when we arrived us videotape us arriving which was cute. She filmed a lot at the reception and when we asked her to stay late she was more than willing! She was very professional and fun. Everyone loved her energy. We won't get the video for about 4 months because now she sends it to the Pro's for editing. My husband and I kept saying how we can't wait to see it, because you get to see things you might not have noticed on your wedding night. Read less
Services Used: Videography
Default-vendor-profile-pic
OctBride
Wedding:
10/12/2008
4.9/5.0
We loved Chris Peters - our videographer. He was so nice when I met him before the ceremony (he got there early!) and I barely saw him the rest of the day! I know he was there because we have a wonderful video to help us remember our special day. My photographer (not from the pros) also mentioned he was very easy to coordinate with so they weren't in each other's way.
We loved Chris Peters - our videographer. He was so nice when I met him before the ceremony (he got there early!) and I Read more...
We loved Chris Peters - our videographer. He was so nice when I met him before the ceremony (he got there early!) and I barely saw him the rest of the day! I know he was there because we have a wonderful video to help us remember our special day. My photographer (not from the pros) also mentioned he was very easy to coordinate with so they weren't in each other's way. Read less
Services Used: Videography
130x130_sq_1344381795592-5810043389191570251402749385n
Laurie
Wedding:
10/26/2013
4.8/5.0
Jay was absolutely wonderful and covered all the highlights of our 10.26.2013 silver wedding anniversary and everything flowed so wonderfully. My family was very pleased with the unedited and the edited version. EXCELLENT.
Jay was absolutely wonderful and covered all the highlights of our 10.26.2013 silver wedding anniversary and everything Read more...
Jay was absolutely wonderful and covered all the highlights of our 10.26.2013 silver wedding anniversary and everything flowed so wonderfully. My family was very pleased with the unedited and the edited version. EXCELLENT. Read less
Services Used: Videography
The Pros - Videography responded with the following comments:

thank you Laurie. We're happy to provide both an unedited and edited version of your video. Giving us feedback on scenes you wish to leave in or take out allows us to customize your wedding video and create the perfect edited piece. Thanks again.
Default-vendor-profile-pic
Laura
Wedding:
9/1/2012
4.8/5.0
First off, I have to start out by saying how awesome Nicole at the Pros is; she talked with me over the phone and explained every package in detail, we even booked when there was a discount going on. We booked Matt to video our wedding and he called a few days before just to confirm everything. He was awesome the day of - capturing every moment, even the small things like when I was dancing with my 11 month old nephew. It was so important to me that I have that captured and I didn't even have to ask him to, I looked up and there he was with the camera.
I recommend the Pros; they are reasonable with the pricing and amount you get for it.
First off, I have to start out by saying how awesome Nicole at the Pros is; she talked with me over the phone and Read more...
First off, I have to start out by saying how awesome Nicole at the Pros is; she talked with me over the phone and explained every package in detail, we even booked when there was a discount going on. We booked Matt to video our wedding and he called a few days before just to confirm everything. He was awesome the day of - capturing every moment, even the small things like when I was dancing with my 11 month old nephew. It was so important to me that I have that captured and I didn't even have to ask him to, I looked up and there he was with the camera.
I recommend the Pros; they are reasonable with the pricing and amount you get for it. Read less
Services Used: Videography
The Pros - Videography responded with the following comments:

Hi Laura. I love your review. We always talk about providing a positive experience throughout the whole process of planning a wedding. Your wedding advisor is an important driver of that success. Our videographers are always looking for that memorable moment to ultimately provide to you a video that truly allows you to relive the day. Thanks again. Hugh
Default-vendor-profile-pic
Liz
Wedding:
5/26/2012
4.8/5.0
The Pros were great. The Pros's website is very organized and gives lots of information and suggestions. The package deals were very affordable. The videographer was wonderful. My only complaint is that the sound in the video of the ceremony is not that loud.
The Pros were great. The Pros's website is very organized and gives lots of information and suggestions. The package deals Read more...
The Pros were great. The Pros's website is very organized and gives lots of information and suggestions. The package deals were very affordable. The videographer was wonderful. My only complaint is that the sound in the video of the ceremony is not that loud. Read less
Services Used: Videography
130x130_sq_1221965733638-october2007004
Laurie
Wedding:
3/21/2009
4.8/5.0
We hired the Pros for our Video service. Kalley Mihalko was our videographer. She was so easy to work with and so professional. She wasn't annoying or obtrusive. You can tell she loves what she is doing and it seemed like she got some amazing footage! We can't wait until our video arrives!! The Pro's as a whole is a great service and you can find great professionals to work with of all different taste levels. I was very pleased :)
We hired the Pros for our Video service. Kalley Mihalko was our videographer. She was so easy to work with and so Read more...
We hired the Pros for our Video service. Kalley Mihalko was our videographer. She was so easy to work with and so professional. She wasn't annoying or obtrusive. You can tell she loves what she is doing and it seemed like she got some amazing footage! We can't wait until our video arrives!! The Pro's as a whole is a great service and you can find great professionals to work with of all different taste levels. I was very pleased :) Read less
Services Used: Videography
Default-vendor-profile-pic
Kristen
Wedding:
9/20/2013
4.7/5.0
We are very happy with using the pros for our videographer. Jozef was so creative and helpful. He did a great job during our whole event. He worked very well with our photographer. I wish he was the one who edits our video but I can't wait to see it !!!
We are very happy with using the pros for our videographer. Jozef was so creative and helpful. He did a great job during Read more...
We are very happy with using the pros for our videographer. Jozef was so creative and helpful. He did a great job during our whole event. He worked very well with our photographer. I wish he was the one who edits our video but I can't wait to see it !!! Read less
Services Used: Videography
The Pros - Videography responded with the following comments:

Thank you Kristen for your kind word. We are thrilled to have Joe represent The Pros in New Jersey. The editing is done by our own studio for consistency of quality. Thanks again. Hugh
Default-vendor-profile-pic
jillelissa
Wedding:
3/15/2008
4.7/5.0
We really enjoyed the service and finished products from the Pros. Our assigned videographer who we worked with up until the wedding date, had a family emergency the night before our wedding. We received a call from her around 10 pm with her apologies, and letting us know someone else would be in touch. The new videographer called right away, we talked a bit, and he was awesome. I couldn't have asked for anything more. And the price was right! He was unobtrusive, and wasn't shining lights in peoples faces all night which we were concerned about. Would definitely use again!
We really enjoyed the service and finished products from the Pros. Our assigned videographer who we worked with up until Read more...
We really enjoyed the service and finished products from the Pros. Our assigned videographer who we worked with up until the wedding date, had a family emergency the night before our wedding. We received a call from her around 10 pm with her apologies, and letting us know someone else would be in touch. The new videographer called right away, we talked a bit, and he was awesome. I couldn't have asked for anything more. And the price was right! He was unobtrusive, and wasn't shining lights in peoples faces all night which we were concerned about. Would definitely use again! Read less
Services Used: Videography
Default-vendor-profile-pic
Melanie
Wedding:
6/2/2012
4.6/5.0
Overall The Pros was easy to work with, but they are not very good about responding to phone calls/emails right away. Sometimes, I'd have to send two or three requests to get a response. They are expensive, but it seems videography is simply an expensive option.

My one complaint is that the videographer left a few minutes before our actual reception ended. I'm guessing this was because most people had left and the DJ had starting packing up.

But I requested a special song for my new husband for our last song. And when I tipped the DJ as he was leaving I wasn't thinking that this wouldn’t make it to our video. I was able to have a friend tape the final song, but it wasn't the same.

We have received our raw footage and feel Leonard did a good job. We won't receive our edited version for a few months. When we do I'll update this review based on the final product.
Overall The Pros was easy to work with, but they are not very good about responding to phone calls/emails right away. Read more...
Overall The Pros was easy to work with, but they are not very good about responding to phone calls/emails right away. Sometimes, I'd have to send two or three requests to get a response. They are expensive, but it seems videography is simply an expensive option.

My one complaint is that the videographer left a few minutes before our actual reception ended. I'm guessing this was because most people had left and the DJ had starting packing up.

But I requested a special song for my new husband for our last song. And when I tipped the DJ as he was leaving I wasn't thinking that this wouldn’t make it to our video. I was able to have a friend tape the final song, but it wasn't the same.

We have received our raw footage and feel Leonard did a good job. We won't receive our edited version for a few months. When we do I'll update this review based on the final product. Read less
Services Used: Videography
Default-vendor-profile-pic
BV
Wedding:
3/20/2010
4.6/5.0
The Pros did a good job on my wedding video. For the price of the video and service they did a great job. The videographer was not intrusive in the event. I even only ordered one video and they sent me an extra because the package I ordered had changed. Overall, I thought this was high value for the money.
The Pros did a good job on my wedding video. For the price of the video and service they did a great job. The videographer Read more...
The Pros did a good job on my wedding video. For the price of the video and service they did a great job. The videographer was not intrusive in the event. I even only ordered one video and they sent me an extra because the package I ordered had changed. Overall, I thought this was high value for the money. Read less
Services Used: Videography
Default-vendor-profile-pic
kellystone9107
Wedding:
9/1/2007
4.6/5.0
The Pros were great. I got my videographer and photographer through this service. My videographer was good.
The Pros were great. I got my videographer and photographer through this service. My videographer was good.
The Pros were great. I got my videographer and photographer through this service. My videographer was good. Read less
Services Used: Videography
Default-vendor-profile-pic
Theresa
Wedding:
5/19/2007
4.6/5.0
My husband wanted the videographer and after spending what feels like millions of dollars we wanted to find one on the less expensive side. We found the pros and ordered the non edited one. We are so pleased!!! We have watched it a million times already. I will definitely say that if you are torn between getting a video, get one! You forget so much and it's so nice to watch. The quality was very good despite it not being edited. We would recommend them.
My husband wanted the videographer and after spending what feels like millions of dollars we wanted to find one on the Read more...
My husband wanted the videographer and after spending what feels like millions of dollars we wanted to find one on the less expensive side. We found the pros and ordered the non edited one. We are so pleased!!! We have watched it a million times already. I will definitely say that if you are torn between getting a video, get one! You forget so much and it's so nice to watch. The quality was very good despite it not being edited. We would recommend them. Read less
Services Used: Videography
Default-vendor-profile-pic
Jina
Wedding:
2/26/2011
4.4/5.0
I must preface by stating that the review of The Pros as a company and our videographer (Mary D.) have to be separate.

My husband dealt with the videographer and it sounded like he had issues with responsiveness. It would take more than a business day to get back to a question.

But our videographer Mary was a pleasure to work with. She's down to earth, friendly, non-obtrusive, and actually got along really well with our photographers! Mary even stuck around a couple hours after her contracted time ended just because. I guess she liked us too. :-)

Overall, a rough start with dealing with the parent company but our videographer made it a positive experience.
I must preface by stating that the review of The Pros as a company and our videographer (Mary D.) have to be Read more...
I must preface by stating that the review of The Pros as a company and our videographer (Mary D.) have to be separate.

My husband dealt with the videographer and it sounded like he had issues with responsiveness. It would take more than a business day to get back to a question.

But our videographer Mary was a pleasure to work with. She's down to earth, friendly, non-obtrusive, and actually got along really well with our photographers! Mary even stuck around a couple hours after her contracted time ended just because. I guess she liked us too. :-)

Overall, a rough start with dealing with the parent company but our videographer made it a positive experience. Read less
Services Used: Videography
Default-vendor-profile-pic
Nikel
Wedding:
6/9/2007
4.4/5.0
Videography was a last-minute addition to our wedding, but I'm glad that we did it. The DVD came out really well. My husband and I were spending so much time mingling with our guests and dancing that we didn't get to see everything at the reception. Having Kimberly there to capture it as well as to get personal greetings from our guests, was excellent. She captured the day really well. We upgraded to the version with proper edits and music - I didn't think it would be that big of a deal to have those things included, but now I see it as a must. There were only a couple of things that concerned me - I only spoke with my videographer once and that was just before my wedding day. The Pros didn't assign a videographer until family last-minute. Additionally, I would have liked to have a videographer capture both me and my husband getting ready for our big day. That wasn't an option in our package. Perhaps it is in other packages - it's been so long that I can't remember what was offered in which package. Overall, I was pleased with the end product.
Videography was a last-minute addition to our wedding, but I'm glad that we did it. The DVD came out really well. My Read more...
Videography was a last-minute addition to our wedding, but I'm glad that we did it. The DVD came out really well. My husband and I were spending so much time mingling with our guests and dancing that we didn't get to see everything at the reception. Having Kimberly there to capture it as well as to get personal greetings from our guests, was excellent. She captured the day really well. We upgraded to the version with proper edits and music - I didn't think it would be that big of a deal to have those things included, but now I see it as a must. There were only a couple of things that concerned me - I only spoke with my videographer once and that was just before my wedding day. The Pros didn't assign a videographer until family last-minute. Additionally, I would have liked to have a videographer capture both me and my husband getting ready for our big day. That wasn't an option in our package. Perhaps it is in other packages - it's been so long that I can't remember what was offered in which package. Overall, I was pleased with the end product. Read less
Services Used: Videography
Default-vendor-profile-pic
Angela
Wedding:
4/1/2012
4.3/5.0
The pros have the best prices on packages for photos, video and dj services. We only purchased photo and video but feel you do get a lot for your money.
The pros have the best prices on packages for photos, video and dj services. We only purchased photo and video but feel Read more...
The pros have the best prices on packages for photos, video and dj services. We only purchased photo and video but feel you do get a lot for your money. Read less
Services Used: Videography
Default-vendor-profile-pic
samiam1803
Wedding:
4/24/2010
4.3/5.0
The Pros were very professional at our wedding and reception, but when we received the final Video we were not blown away. The video captured our family and friends and our ceremony, but we felt it could have been better. Not a lot of time seemed to be put in it and the quality was poor.
The Pros were very professional at our wedding and reception, but when we received the final Video we were not blown away. Read more...
The Pros were very professional at our wedding and reception, but when we received the final Video we were not blown away. The video captured our family and friends and our ceremony, but we felt it could have been better. Not a lot of time seemed to be put in it and the quality was poor. Read less
Services Used: Videography
130x130_sq_1204163302330-heather&bjkirkscopy
Heather
Wedding:
5/19/2007
4.3/5.0
the pros did a really good job on capturing our day. The only thing i would say that i had an issue with is i met one videographer at a convention, and paid for him, once i got my contract it had a different vendor on it. This was upsetting due to the fact i picked them specifically because i liked the videographer I met. However they made it up to me when they sent me the video and when i had an issue with some bluriness... They cleaned it up quickly and sent extra copies for free.

~Heather & B.J. Knox 5/19/2007
the pros did a really good job on capturing our day. The only thing i would say that i had an issue with is i met one Read more...
the pros did a really good job on capturing our day. The only thing i would say that i had an issue with is i met one videographer at a convention, and paid for him, once i got my contract it had a different vendor on it. This was upsetting due to the fact i picked them specifically because i liked the videographer I met. However they made it up to me when they sent me the video and when i had an issue with some bluriness... They cleaned it up quickly and sent extra copies for free.

~Heather & B.J. Knox 5/19/2007 Read less
Services Used: Videography
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
4.2/5.0
Great and professional service but I did not feel it was worth the price. I expected a higher quality video based on how much we spent, but what we got was pretty much home video quality. You could really have a family member or close friend provide the same quality of product and pay way less. So I wouldn't recommend based on quality of product and feeling like it was overpriced.
Great and professional service but I did not feel it was worth the price. I expected a higher quality video based on how Read more...
Great and professional service but I did not feel it was worth the price. I expected a higher quality video based on how much we spent, but what we got was pretty much home video quality. You could really have a family member or close friend provide the same quality of product and pay way less. So I wouldn't recommend based on quality of product and feeling like it was overpriced. Read less
Services Used: Videography
The Pros - Videography responded with the following comments:

Thank you for your comments. We are always looking for new ways to improve our image quality. Today, all of our wedding videos are shot in HD rather than SD. It has really improved our image quality. Thanks again, Hugh
Bg13
Dylan
Wedding:
10/10/2010
4.2/5.0
Bill was very professional and our video turned out well. We picked a package that allowed us to do our own editing (something we're into anyway) and that saved us on costs. It was exactly what I was hoping for the pre-ceremony and ceremony, but we missed footage that I had hoped he would get during the reception.
In particular, we had a singing group providing the entertainment during the cocktail hour while we were still getting photographed. We expressly asked that he not turn off the camera during the whole performance so that we would get all the sound, possibly to use as background music during our editing. He only got 2 songs out of the whole hour!
However, other than that one disappointment, I thought he did a great job. He got some great shots without being bothersome or in the way. None of my guests felt that he was overbearing or in their faces. I actually forgot he was there most of the time, so the footage came out very natural and was a good representation of the day.
I'm overall thrilled with the results and we would definitely recommend the Pros and Bill!!
Bill was very professional and our video turned out well. We picked a package that allowed us to do our own editing Read more...
Bill was very professional and our video turned out well. We picked a package that allowed us to do our own editing (something we're into anyway) and that saved us on costs. It was exactly what I was hoping for the pre-ceremony and ceremony, but we missed footage that I had hoped he would get during the reception.
In particular, we had a singing group providing the entertainment during the cocktail hour while we were still getting photographed. We expressly asked that he not turn off the camera during the whole performance so that we would get all the sound, possibly to use as background music during our editing. He only got 2 songs out of the whole hour!
However, other than that one disappointment, I thought he did a great job. He got some great shots without being bothersome or in the way. None of my guests felt that he was overbearing or in their faces. I actually forgot he was there most of the time, so the footage came out very natural and was a good representation of the day.
I'm overall thrilled with the results and we would definitely recommend the Pros and Bill!! Read less
Services Used: Videography
130x130_sq_1267913746628-070
bronxbride1
Wedding:
7/12/2009
4.2/5.0
Videography was one of the most important parts of my wedding. So to all brides who regard videography as one of the most important elements, THIS IS FOR YOU! My experience with the pros was very good but not great. I choose their top package because I wanted two videographers. Here's what made them very good, and here is why it wasn't great. VERY GOOD: Giving a showcase so you can meet their vendors personally, having a detailed website that answers most of your questions in advance, having talented vendors,great communication before the wedding, getting your video when they agreed to get it to you. WHY NOT GREAT: The level of service decreased after the wedding was over. There was a mistake on my video that they were willing to fix but it would take them weeks of not calling me back for me to figure out I just have to keep calling them, then everything was fine. The other reason has more to do with the video editing. This may or may not be their fault depending on how important your video is to you. If you are meticulous like I am you would be better off using a videographer who is also the editor, or at least has a lot of input. Your videographer knows all the great things that happened at your wedding because he was there. This way they have a better idea of what to include in your edited video as opposed to someone just including the "important events". While my video was good it could have included way more funny footage. Either both of my videographers missed when I ran to the dance floor to dance to my favorite song while everyone was surrounding me, or it was edited out. Either way, the bride going to the dance floor is one of the most important parts of the reception and it was not there! There were numerous other moments that were not included as well but it would take three pages for me to go into it. In my opinion this is because the person filming is not the person who is editing your video, so it runs more like a factory. The Pros' editors main job is to make sure to get the cake cutting, first dance, etc. Another thing that wasn't great was there was not a lot of editing between the two cameras. Because I had two videographers I was expecting more cutting back and forth, angles and reaction shots at my reception, and there was none of that. You would have thought there was only one camera. Now for some of you who just want the basics this is a great company for you. You will have all of the main elements in a standard put together video. For those who are looking for more footage, special effects, funny moments and input on their video you should probably go for a videographer who is also the video editor.
Videography was one of the most important parts of my wedding. So to all brides who regard videography as one of the most Read more...
Videography was one of the most important parts of my wedding. So to all brides who regard videography as one of the most important elements, THIS IS FOR YOU! My experience with the pros was very good but not great. I choose their top package because I wanted two videographers. Here's what made them very good, and here is why it wasn't great. VERY GOOD: Giving a showcase so you can meet their vendors personally, having a detailed website that answers most of your questions in advance, having talented vendors,great communication before the wedding, getting your video when they agreed to get it to you. WHY NOT GREAT: The level of service decreased after the wedding was over. There was a mistake on my video that they were willing to fix but it would take them weeks of not calling me back for me to figure out I just have to keep calling them, then everything was fine. The other reason has more to do with the video editing. This may or may not be their fault depending on how important your video is to you. If you are meticulous like I am you would be better off using a videographer who is also the editor, or at least has a lot of input. Your videographer knows all the great things that happened at your wedding because he was there. This way they have a better idea of what to include in your edited video as opposed to someone just including the "important events". While my video was good it could have included way more funny footage. Either both of my videographers missed when I ran to the dance floor to dance to my favorite song while everyone was surrounding me, or it was edited out. Either way, the bride going to the dance floor is one of the most important parts of the reception and it was not there! There were numerous other moments that were not included as well but it would take three pages for me to go into it. In my opinion this is because the person filming is not the person who is editing your video, so it runs more like a factory. The Pros' editors main job is to make sure to get the cake cutting, first dance, etc. Another thing that wasn't great was there was not a lot of editing between the two cameras. Because I had two videographers I was expecting more cutting back and forth, angles and reaction shots at my reception, and there was none of that. You would have thought there was only one camera. Now for some of you who just want the basics this is a great company for you. You will have all of the main elements in a standard put together video. For those who are looking for more footage, special effects, funny moments and input on their video you should probably go for a videographer who is also the video editor. Read less
Services Used: Videography
Bg8
Anonymous
Wedding:
2+ years ago
4.1/5.0
We used The Pros for video at our wedding. They were an insanely great value for the Washington, D.C. area and easy to work with. I was a bit nervous because there’s not as much personal attention and you can’t really get in touch with your professional(s) more than a week before the wedding. But when the big day came we were quite happy with our videographer, Rick. I was immediately impressed that he arrived early to scout out the ceremony location. Afterward, he arrived at the reception venue before our photographer, who was busy taking pictures with us at the church, and helped point out a few good picture locations to him. He was calm and fun, while also being unobtrusive. We got our videos a month after the wedding and I’d recommend him to anyone.
We used The Pros for video at our wedding. They were an insanely great value for the Washington, D.C. area and easy to Read more...
We used The Pros for video at our wedding. They were an insanely great value for the Washington, D.C. area and easy to work with. I was a bit nervous because there’s not as much personal attention and you can’t really get in touch with your professional(s) more than a week before the wedding. But when the big day came we were quite happy with our videographer, Rick. I was immediately impressed that he arrived early to scout out the ceremony location. Afterward, he arrived at the reception venue before our photographer, who was busy taking pictures with us at the church, and helped point out a few good picture locations to him. He was calm and fun, while also being unobtrusive. We got our videos a month after the wedding and I’d recommend him to anyone. Read less
Services Used: Videography
Default-vendor-profile-pic
DisappointedBride
Wedding:
7/30/2011
4.1/5.0
The DVD was beautiful .... but it did take over 5 months to actually receive it!
The DVD was beautiful .... but it did take over 5 months to actually receive it!
The DVD was beautiful .... but it did take over 5 months to actually receive it! Read less
Services Used: Videography
Default-vendor-profile-pic
Stefanie
Wedding:
10/10/2009
4.0/5.0
Easy to work with.
Easy to work with.
Easy to work with. Read less
Services Used: Videography
Wwnetwork-128
Laura
Wedding:
12/4/2010
3.9/5.0
It is sort of pointless to judge the photography or DJ of \"The Pros\". The Pros is simply a company that acts like an employment agency for Photogs and DJ\'s. Someone will get an awesome DJ, someone else will get a crummy photog. Their reviews should really only be applicable to each of the photogs and DJS... however... video is different. Beverly was our videographer in San Marcos, CA and she was awesome. Loved her... professional, stayed out of the way (i.e. she wasn\'t distracting and she didn\'t HOUND guests for interviews)... The Pros did the editing... uh... The music was worse than the worst karaoke I\'ve heard. They asked me what music we\'d like in the video and then they ignored the request put in this cheesy terrible song sung off key and it RUINED the video. The editing itself is very blah with cheesy transitions (the page \"rolls\" away) and there are these big ugly credits saying \"The Pros!\" at the end of the video for free advertising for them. I gave a 2.5 star for quality simply because Beverly was great but you\'d be better off hiring a videographer locally whose finished product you can preview.
It is sort of pointless to judge the photography or DJ of \"The Pros\". The Pros is simply a company that acts like an Read more...
It is sort of pointless to judge the photography or DJ of \"The Pros\". The Pros is simply a company that acts like an employment agency for Photogs and DJ\'s. Someone will get an awesome DJ, someone else will get a crummy photog. Their reviews should really only be applicable to each of the photogs and DJS... however... video is different. Beverly was our videographer in San Marcos, CA and she was awesome. Loved her... professional, stayed out of the way (i.e. she wasn\'t distracting and she didn\'t HOUND guests for interviews)... The Pros did the editing... uh... The music was worse than the worst karaoke I\'ve heard. They asked me what music we\'d like in the video and then they ignored the request put in this cheesy terrible song sung off key and it RUINED the video. The editing itself is very blah with cheesy transitions (the page \"rolls\" away) and there are these big ugly credits saying \"The Pros!\" at the end of the video for free advertising for them. I gave a 2.5 star for quality simply because Beverly was great but you\'d be better off hiring a videographer locally whose finished product you can preview. Read less
Services Used: Videography
Default-vendor-profile-pic
Elizabeth
Wedding:
10/16/2010
3.9/5.0
For what we paid, the quality was great! We just wanted a simple recording of the ceremony, speeches and some of the dancing which is exactly what we got. The camera work was good (not great). He turned on and off the mic on my husband during the ceremony which meant we got our vows but also caused a huge crackle in the middle of the taping. Overall, I'd do it again.
For what we paid, the quality was great! We just wanted a simple recording of the ceremony, speeches and some of the Read more...
For what we paid, the quality was great! We just wanted a simple recording of the ceremony, speeches and some of the dancing which is exactly what we got. The camera work was good (not great). He turned on and off the mic on my husband during the ceremony which meant we got our vows but also caused a huge crackle in the middle of the taping. Overall, I'd do it again. Read less
Services Used: Videography
Default-vendor-profile-pic
Jennifer
Wedding:
3/8/2008
3.9/5.0
Our videographer did a fairly good job. We were sort of pleased with the outcome, the only thing I was not happy about, was during the video you could hear the video guys tripod on wheels creaking if you will...you could hear them rolling in the video. Unfortunately, but this is probably any video, it added it seemed like 20 extra lbs to each person in the video. :(
Our videographer did a fairly good job. We were sort of pleased with the outcome, the only thing I was not happy about, Read more...
Our videographer did a fairly good job. We were sort of pleased with the outcome, the only thing I was not happy about, was during the video you could hear the video guys tripod on wheels creaking if you will...you could hear them rolling in the video. Unfortunately, but this is probably any video, it added it seemed like 20 extra lbs to each person in the video. :( Read less
Services Used: Videography
Bg10
Anonymous
Wedding:
2+ years ago
3.8/5.0
Out of all my vendors I was the most worried about using The Pros for our videography, but in the end I think it worked out fine. I went to one of their shows to check out DJs, but while I was there I got talked into booking videography with them (didn’t find a good DJ open on my day) and got a few free upgrades such as a 15-minute Highlight video and also a Voice-Over love story where we each do a voice recording that gets put into the video. The website is easy to use and the phone call service for the voice love story is nice. While at the show I attended I didn’t get to choose a specific videographer because the ones there were already booked for my day. So I had to contact my assigned “Wedding Advisor” about my possible choices and she was not timely at getting back to me. I sent in a complaint to their website and never heard a response. Then when my advisor did assign me 4 choices in my online profile, it was frustrating that I had to chose one based on a very basic profile and wasn’t given contact information to talk to any of them directly. I picked the only guy, Odil R., that had a sample video on his profile page and then never had any direct contact with him until he called me 4 days before the wedding. All of my other vendors were in direct contact with us leading up to the wedding so this one made me nervous. I knew nothing about this guy and he knew nothing about us. Now I haven’t seen the video yet because it takes them 2-3 months to edit it (I picked the edited package), but Odil seemed like he was doing a great job that day. He was very nice, showed up on-time, looked professional and seemed to be capturing all the big moments of our day and performed lots of video interviews with guests and pulled us aside for one at the end. I’m really excited to see the whole video and hopefully I will be impressed.
Out of all my vendors I was the most worried about using The Pros for our videography, but in the end I think it worked Read more...
Out of all my vendors I was the most worried about using The Pros for our videography, but in the end I think it worked out fine. I went to one of their shows to check out DJs, but while I was there I got talked into booking videography with them (didn’t find a good DJ open on my day) and got a few free upgrades such as a 15-minute Highlight video and also a Voice-Over love story where we each do a voice recording that gets put into the video. The website is easy to use and the phone call service for the voice love story is nice. While at the show I attended I didn’t get to choose a specific videographer because the ones there were already booked for my day. So I had to contact my assigned “Wedding Advisor” about my possible choices and she was not timely at getting back to me. I sent in a complaint to their website and never heard a response. Then when my advisor did assign me 4 choices in my online profile, it was frustrating that I had to chose one based on a very basic profile and wasn’t given contact information to talk to any of them directly. I picked the only guy, Odil R., that had a sample video on his profile page and then never had any direct contact with him until he called me 4 days before the wedding. All of my other vendors were in direct contact with us leading up to the wedding so this one made me nervous. I knew nothing about this guy and he knew nothing about us. Now I haven’t seen the video yet because it takes them 2-3 months to edit it (I picked the edited package), but Odil seemed like he was doing a great job that day. He was very nice, showed up on-time, looked professional and seemed to be capturing all the big moments of our day and performed lots of video interviews with guests and pulled us aside for one at the end. I’m really excited to see the whole video and hopefully I will be impressed. Read less
Services Used: Videography
Default-vendor-profile-pic
Kelly
Wedding:
12/21/2008
3.8/5.0
I reccomend The Pros. They did a great job in my wedding.
I reccomend The Pros. They did a great job in my wedding.
I reccomend The Pros. They did a great job in my wedding. Read less
Services Used: Videography
130x130_sq_1215389174535-mikeandcrystal
Crystal
Wedding:
3/29/2009
3.7/5.0
They were okay to work with. Everything turned out nice. They did harrass you a bit in the beginning though.
They were okay to work with. Everything turned out nice. They did harrass you a bit in the beginning though.
They were okay to work with. Everything turned out nice. They did harrass you a bit in the beginning though. Read less
Services Used: Videography
Default-vendor-profile-pic
sabrina
Wedding:
7/29/2006
3.7/5.0
The videographer was very professional but the end product had some flaws. The lighting was questionable.
The videographer was very professional but the end product had some flaws. The lighting was questionable.
The videographer was very professional but the end product had some flaws. The lighting was questionable. Read less
Services Used: Videography
Default-vendor-profile-pic
Melissa
Wedding:
4/13/2013
3.5/5.0
Robert L. was a great videographer! He captured everything that we wanted him to. He was able to get everything while being discreet and never intruded. You rarely even knew that he was there. Would definitely recommend him!
Robert L. was a great videographer! He captured everything that we wanted him to. He was able to get everything while Read more...
Robert L. was a great videographer! He captured everything that we wanted him to. He was able to get everything while being discreet and never intruded. You rarely even knew that he was there. Would definitely recommend him! Read less
Services Used: Videography
The Pros - Videography responded with the following comments:

Thank you, Melissa. The best compliment we can hear from a customer is "we didn't even realize he was shooting". Remaining a "fly on the wall" can really produce great video.
Default-vendor-profile-pic
Bethany
Wedding:
3/17/2012
3.5/5.0
The videographer I picked from their website was great! Priestley was on time and very professional. He got all the shots I wanted and more. He was great. My issue with The Pros is how long it takes for you to receive the finished product. And, their music is cheesy and outdated. But, it was worth the price.
The videographer I picked from their website was great! Priestley was on time and very professional. He got all the shots Read more...
The videographer I picked from their website was great! Priestley was on time and very professional. He got all the shots I wanted and more. He was great. My issue with The Pros is how long it takes for you to receive the finished product. And, their music is cheesy and outdated. But, it was worth the price. Read less
Services Used: Videography
Default-vendor-profile-pic
Beebs
Wedding:
8/14/2011
3.4/5.0
My husband and I didn't really like the image of our wedding but the videographer was a very nice person, so thank you.
My husband and I didn't really like the image of our wedding but the videographer was a very nice person, so thank you.
My husband and I didn't really like the image of our wedding but the videographer was a very nice person, so thank you. Read less
Services Used: Videography
Default-vendor-profile-pic
Priscilla
Wedding:
6/13/2008
3.4/5.0
I chose these guys to do my video because they were the cheapest I could find. I didn't care much about how the video came out - I just wanted a record of my wedding that I could re-live. The Pros have freelance photographers and mine didn't contact me until the day before my wedding which had me freaked out. Then when she did call me she kept me on the phone for over an hour. Anyone getting married knows that the day before your wedding, the last thing you have time for is chit chat on the phone. I later foudn out she was calling the wrong phone number but the Pros had all of my phone numbers and they only gave her my work number (I took a week off before the wedding)? I finally received my video but my highlights video (which I paid extra for) and my raw footage videos were missing. I later received my highlights video but am still waiting on my raw footage a month after the 1st shipment. Only for the value do I recommend them.
I chose these guys to do my video because they were the cheapest I could find. I didn't care much about how the video came Read more...
I chose these guys to do my video because they were the cheapest I could find. I didn't care much about how the video came out - I just wanted a record of my wedding that I could re-live. The Pros have freelance photographers and mine didn't contact me until the day before my wedding which had me freaked out. Then when she did call me she kept me on the phone for over an hour. Anyone getting married knows that the day before your wedding, the last thing you have time for is chit chat on the phone. I later foudn out she was calling the wrong phone number but the Pros had all of my phone numbers and they only gave her my work number (I took a week off before the wedding)? I finally received my video but my highlights video (which I paid extra for) and my raw footage videos were missing. I later received my highlights video but am still waiting on my raw footage a month after the 1st shipment. Only for the value do I recommend them. Read less
Services Used: Videography
130x130_sq_1175825523517-lisa-greg-engaged-sm
Vlassic Park
Wedding:
5/10/2008
3.2/5.0
The final product was nice, don't get me wrong, however, I was not completely satisfied with this service. Every time I needed to talk to my rep, she tried to upsell my package. The package we paid for included some things that we had to do online and over the phone. I tried four times to upload the pictures to the online form they had and it did not work any of the four times, so I didn't get everything I paid for. The videographer got some good shots and the editing was good, but the videographer only contacted me one time before the wedding for about 5 minutes. I got complaints from friends and family that he left the spotlight on even when he wasn't shooting video during the reception and the lights were bothering people's eyes. Unfortunately, he only got video of us from the back during the ceremony, so until we faced the crowd after our kiss, you did not see our faces (the bride and groom) on the video.
The final product was nice, don't get me wrong, however, I was not completely satisfied with this service. Every time I Read more...
The final product was nice, don't get me wrong, however, I was not completely satisfied with this service. Every time I needed to talk to my rep, she tried to upsell my package. The package we paid for included some things that we had to do online and over the phone. I tried four times to upload the pictures to the online form they had and it did not work any of the four times, so I didn't get everything I paid for. The videographer got some good shots and the editing was good, but the videographer only contacted me one time before the wedding for about 5 minutes. I got complaints from friends and family that he left the spotlight on even when he wasn't shooting video during the reception and the lights were bothering people's eyes. Unfortunately, he only got video of us from the back during the ceremony, so until we faced the crowd after our kiss, you did not see our faces (the bride and groom) on the video. Read less
Services Used: Videography
Default-vendor-profile-pic
felicia
Wedding:
5/7/2011
3.0/5.0
This vendor has a couple of people you can choose from as a videograher. We had Rick Flowe. He was rude to my coordinator and photographer. He was moving my guests out of the way so he could get a shot instead of working around them. He acted as if he was the main one there. He was more stressed than me and my husband. Although, the vendor has good prices I would not recommend this particular person for a wedding. I will be reporting him to the vendor.
This vendor has a couple of people you can choose from as a videograher. We had Rick Flowe. He was rude to my coordinator Read more...
This vendor has a couple of people you can choose from as a videograher. We had Rick Flowe. He was rude to my coordinator and photographer. He was moving my guests out of the way so he could get a shot instead of working around them. He acted as if he was the main one there. He was more stressed than me and my husband. Although, the vendor has good prices I would not recommend this particular person for a wedding. I will be reporting him to the vendor. Read less
Services Used: Videography
Default-vendor-profile-pic
Dorene
Wedding:
10/7/2012
2.9/5.0
Bill (B+ DJ),Even my critical step-father loved the music. VIDEOGRAPHE(F-) swapped without notice. RAW FOOTAGE paid $1300/ 8hrs it=2hrs chopped up. Julie C. held us the tentatively start time-So NO getting ready footage. Girls combined $1000 on hair and makeup...the entire CEREMONY camera is on the tripod pointed at the groomsmen. YOU NEVER SEE that we are on the lake! Cocktail hour is outside she scans the crowd then records from inside thru the window...Artistic or Lazy? For Our BIG ENTRANCE the Camera is pointed into the centerpiece. I could've went out and bought a camera, set it on a tripod and just let it run the entire time.At least we would own a video camera. Our pkg. included a photo lead in which I couldn't upload to their website,NO ONE REACHED OUT looking for them the EDITED COPIES just showed up. Didn't play on the DVD player But did on the laptop which sounded like crap. The quality was GARBAGE set to elevator musak!. I contacted Pamela right away. Both managers tell me that Julie's one of the BEST they have-NEITHER bothered to watch my footage that I had complaints about, just made excuses...maybe she didn't shoot our ceremony towards that lake due to lighting and no one gets 8hrs of footage because no one would want to watch it. He said they would re-edit my discs and add in pics. ),THE PROS(D=DISAPPOINTMENT!) ***UPDATE: Our Video FINALLY re-edited only took 11month:(. Way more what I was expecting in the first place. Too bad they cut my Dad(RIP)completely out of my baby pic. Same sloppy mistake on sister's wedding photo my Grandfather(RIP) is cut in half. Hugh, the manager that had been facilitating corrections contacted me 2 months after I received our fixed copies to see if the improvements met my standards and Would I change my review? 2.9 is as good as it's getting. Originally I was offered an upgrade"Trailler-type" clip that would link to Facebook,he didn't remember? DOESN'T MATER anymore I'm over the aggravation.
Bill (B+ DJ),Even my critical step-father loved the music. VIDEOGRAPHE(F-) swapped without notice. RAW FOOTAGE paid $1300/ Read more...
Bill (B+ DJ),Even my critical step-father loved the music. VIDEOGRAPHE(F-) swapped without notice. RAW FOOTAGE paid $1300/ 8hrs it=2hrs chopped up. Julie C. held us the tentatively start time-So NO getting ready footage. Girls combined $1000 on hair and makeup...the entire CEREMONY camera is on the tripod pointed at the groomsmen. YOU NEVER SEE that we are on the lake! Cocktail hour is outside she scans the crowd then records from inside thru the window...Artistic or Lazy? For Our BIG ENTRANCE the Camera is pointed into the centerpiece. I could've went out and bought a camera, set it on a tripod and just let it run the entire time.At least we would own a video camera. Our pkg. included a photo lead in which I couldn't upload to their website,NO ONE REACHED OUT looking for them the EDITED COPIES just showed up. Didn't play on the DVD player But did on the laptop which sounded like crap. The quality was GARBAGE set to elevator musak!. I contacted Pamela right away. Both managers tell me that Julie's one of the BEST they have-NEITHER bothered to watch my footage that I had complaints about, just made excuses...maybe she didn't shoot our ceremony towards that lake due to lighting and no one gets 8hrs of footage because no one would want to watch it. He said they would re-edit my discs and add in pics. ),THE PROS(D=DISAPPOINTMENT!) ***UPDATE: Our Video FINALLY re-edited only took 11month:(. Way more what I was expecting in the first place. Too bad they cut my Dad(RIP)completely out of my baby pic. Same sloppy mistake on sister's wedding photo my Grandfather(RIP) is cut in half. Hugh, the manager that had been facilitating corrections contacted me 2 months after I received our fixed copies to see if the improvements met my standards and Would I change my review? 2.9 is as good as it's getting. Originally I was offered an upgrade"Trailler-type" clip that would link to Facebook,he didn't remember? DOESN'T MATER anymore I'm over the aggravation. Read less
Services Used: DJ, Videography
The Pros - Videography responded with the following comments:

Hi Dorene. Thank you for your updated review. Whenever our customers express a concern or disappointment we make every effort to do our very best to resolve the concern. Your feedback is important to all of us at The Pros. Hugh
Default-vendor-profile-pic
Erika
Wedding:
11/2/2008
2.9/5.0
I honestly felt this was the worst decision I made for my wedding. The videographer I originally chose unfortunately got into a car accident shortly before our wedding so I was contacted and told I would be receiving someone different. We selected the simplest package because we don't really want anything fancy, just the days events recorded. We paid for the videographers dinner (which he took out of our recording time, if I had known that, I wouldn't have paid for it, he should have kept working). He smelt very strongly of smoke which is not professional to me. I was told that the video was not going to be edited at all- which is what I wanted. Yet in the middle of the video, it shows our sign in picture blank (which obviously was edited since many had signed by that time). You can hear him talking into the microphone several times and he cut off several parts of the video- when the groomsman was doing the introducing of the bridal party, songs, dancing, us cutting the cake and our kiss at the end- we didn't even part before it was on to the next scene. Out of the 5 hours we paid for, we got an hour video which was jumpy and cut off our heads at several parts. It was really not worth the money we paid for it
I honestly felt this was the worst decision I made for my wedding. The videographer I originally chose unfortunately got Read more...
I honestly felt this was the worst decision I made for my wedding. The videographer I originally chose unfortunately got into a car accident shortly before our wedding so I was contacted and told I would be receiving someone different. We selected the simplest package because we don't really want anything fancy, just the days events recorded. We paid for the videographers dinner (which he took out of our recording time, if I had known that, I wouldn't have paid for it, he should have kept working). He smelt very strongly of smoke which is not professional to me. I was told that the video was not going to be edited at all- which is what I wanted. Yet in the middle of the video, it shows our sign in picture blank (which obviously was edited since many had signed by that time). You can hear him talking into the microphone several times and he cut off several parts of the video- when the groomsman was doing the introducing of the bridal party, songs, dancing, us cutting the cake and our kiss at the end- we didn't even part before it was on to the next scene. Out of the 5 hours we paid for, we got an hour video which was jumpy and cut off our heads at several parts. It was really not worth the money we paid for it Read less
Services Used: Videography
Default-vendor-profile-pic
LauraPappas
Wedding:
12/1/2007
2.9/5.0
The Pros videography is a standard cookie cutter verison of your wedding captured on film. They are relatively inexpensive, but don't expect anything fabulous or that you will really be able to personalize your product.
The Pros videography is a standard cookie cutter verison of your wedding captured on film. They are relatively Read more...
The Pros videography is a standard cookie cutter verison of your wedding captured on film. They are relatively inexpensive, but don't expect anything fabulous or that you will really be able to personalize your product. Read less
Services Used: Videography
Default-vendor-profile-pic
Sapna
Wedding:
7/30/2011
2.8/5.0
I am SO disappointed in The Pros. I haven't even seen my video yet and I already have complaints:

1) I was NEVER informed that my wedding video would take FOUR MONTHS. My best friend got married two weeks AFTER me and already has her "wedding highlights" video.
2) When I complained that I was never informed of this timeline, I was told that I surely WAS informed of this timeline. I went back through all my emails from 8 months ago, and sure enough, I was never informed. Isn't it standard that the customer is always right?
3) The videographer came an hour early. Yes that was my fault, as I told him the wrong time...but obviously he must've been standing around doing NOTHING for an hour...but yet he didn't bother to say anything to anyone or ask someone why he's there if he has nothing to do (that's one hour that he was doing nothing that he was getting paid for) and yet he still insisted on leaving at the time mentioned in the package.

I will update this review once I get my video...let's hope the video makes up for all this nonsense.
I am SO disappointed in The Pros. I haven't even seen my video yet and I already have complaints:

1) I was NEVER Read more...
I am SO disappointed in The Pros. I haven't even seen my video yet and I already have complaints:

1) I was NEVER informed that my wedding video would take FOUR MONTHS. My best friend got married two weeks AFTER me and already has her "wedding highlights" video.
2) When I complained that I was never informed of this timeline, I was told that I surely WAS informed of this timeline. I went back through all my emails from 8 months ago, and sure enough, I was never informed. Isn't it standard that the customer is always right?
3) The videographer came an hour early. Yes that was my fault, as I told him the wrong time...but obviously he must've been standing around doing NOTHING for an hour...but yet he didn't bother to say anything to anyone or ask someone why he's there if he has nothing to do (that's one hour that he was doing nothing that he was getting paid for) and yet he still insisted on leaving at the time mentioned in the package.

I will update this review once I get my video...let's hope the video makes up for all this nonsense. Read less
Services Used: Videography
Default-vendor-profile-pic
supervv
Wedding:
4/17/2010
2.3/5.0
We met one of the Pros videographers at one of their bridal shows. We found a nice, normal guy. A few days before the wedding, we were told he couldn't make it to our wedding due to a family emergency. He was replaced by someone completely new to the company and absolutely obnoxious. He was shining a super-bright light in everyone's face all night and bothering all of my guests to say something into his microphone for the Video, even though we told him not to do this, especially while they were eating. He was bothering people with the bright light during meals and I didn't capture any of our cocktail hour, like we told him to. He even asked us for a tip (kind of indirectly), which we were originally going to give him, but felt he didn't deserve it. We gave him $20 to get rid of him.
When we got the DVD, it was really cheap looking. The music was cheesy and we're going to try to have it re-edited by an actual "Pro."
We were warned that their videos were "cookie-cutter" not edgy at all, but we were lured in the too-good-to-be-true price. If you want any sort of creativity at all in your wedding video, do not choose the Pros. If you want any sort of normalcy at your wedding, do not get one of their disruptive, awkward videographers.
We met one of the Pros videographers at one of their bridal shows. We found a nice, normal guy. A few days before the Read more...
We met one of the Pros videographers at one of their bridal shows. We found a nice, normal guy. A few days before the wedding, we were told he couldn't make it to our wedding due to a family emergency. He was replaced by someone completely new to the company and absolutely obnoxious. He was shining a super-bright light in everyone's face all night and bothering all of my guests to say something into his microphone for the Video, even though we told him not to do this, especially while they were eating. He was bothering people with the bright light during meals and I didn't capture any of our cocktail hour, like we told him to. He even asked us for a tip (kind of indirectly), which we were originally going to give him, but felt he didn't deserve it. We gave him $20 to get rid of him.
When we got the DVD, it was really cheap looking. The music was cheesy and we're going to try to have it re-edited by an actual "Pro."
We were warned that their videos were "cookie-cutter" not edgy at all, but we were lured in the too-good-to-be-true price. If you want any sort of creativity at all in your wedding video, do not choose the Pros. If you want any sort of normalcy at your wedding, do not get one of their disruptive, awkward videographers. Read less
Services Used: Videography
Default-vendor-profile-pic
Wani
Wedding:
9/29/2007
2.3/5.0
If videography is not high on your list of priorities and you are running out of time I would go with the pros. You don't meet the videographer until the day of. And the video quality is poor. You don't have many creative options.
If videography is not high on your list of priorities and you are running out of time I would go with the pros. You don't Read more...
If videography is not high on your list of priorities and you are running out of time I would go with the pros. You don't meet the videographer until the day of. And the video quality is poor. You don't have many creative options. Read less
Services Used: Videography
Default-vendor-profile-pic
Colleen
Wedding:
10/6/2007
2.2/5.0
The Pros staff was very hard to get ahold of. Haven't seen video yet.
The Pros staff was very hard to get ahold of. Haven't seen video yet.
The Pros staff was very hard to get ahold of. Haven't seen video yet. Read less
Services Used: Videography
Default-vendor-profile-pic
Kristin
Wedding:
9/5/2008
2.0/5.0
We did not want to spend a lot of money for a videographer but i really was not happy with them. They were very hard to deal with and did not do everything that was spelled out in the contract.
We did not want to spend a lot of money for a videographer but i really was not happy with them. They were very hard to Read more...
We did not want to spend a lot of money for a videographer but i really was not happy with them. They were very hard to deal with and did not do everything that was spelled out in the contract. Read less
Services Used: Videography
Default-vendor-profile-pic
Danielle
Wedding:
6/29/1996
1.9/5.0
Left earlier ok quailty
Left earlier ok quailty
Left earlier ok quailty Read less
Services Used: Videography
Default-vendor-profile-pic
Nicole
Wedding:
6/8/2012
1.8/5.0
I used the pros for my dj, videography, and photograpy. My professionals were fantastic. With that said, the company changed my photographer three times and assigned me two that I did not like without my consent. My dj was changed without any notification and, after they promised no more changes, we got a new wedding coordinator. This all happened after we could not get our deposit back. The only reason they got two stars is because our professionals took great care of us. Please look this company up on the better business bureau before picking them.
I used the pros for my dj, videography, and photograpy. My professionals were fantastic. With that said, the company Read more...
I used the pros for my dj, videography, and photograpy. My professionals were fantastic. With that said, the company changed my photographer three times and assigned me two that I did not like without my consent. My dj was changed without any notification and, after they promised no more changes, we got a new wedding coordinator. This all happened after we could not get our deposit back. The only reason they got two stars is because our professionals took great care of us. Please look this company up on the better business bureau before picking them. Read less
Services Used: Videography
Default-vendor-profile-pic
4winds
Wedding:
11/6/2010
1.3/5.0
Unfortunately, I have very little to say positive about this company. After getting engaged we were harassed with phone calls (twice a week for at least 3 months) until we reluctantly decided to use this company for our wedding video. After booking with them, we did not hear from them again until 2 weeks prior to the wedding.

Their website allows you to "select" which videographer you would like to shoot your wedding. After we viewed several different samples, we made our selection. This was done in March. Two weeks before the wedding (6 months after our booking) we logged on to our account with the pros only to find out that they switched the videographer without notifiying us!!! We received a curt apology from our representative after a phone call.

Three days prior to the wedding at 8:30 (at night) we received a phone call from our videographer who talked with us for about 10 minutes about the wedding! We very specifically indicated what we did not want; to be too close to the actual ceremony and to NOT do interviews during the reception.

The day of the wedding, my husband could not even see me walk down the aisle because the videographer blocked his view! During the reception, we looked over to notice that he was walking from table to table INTERVIEWING PEOPLE!

Brides and grooms beware! I don't know where this company got all these awards and ratings from!
Unfortunately, I have very little to say positive about this company. After getting engaged we were harassed with phone Read more...
Unfortunately, I have very little to say positive about this company. After getting engaged we were harassed with phone calls (twice a week for at least 3 months) until we reluctantly decided to use this company for our wedding video. After booking with them, we did not hear from them again until 2 weeks prior to the wedding.

Their website allows you to "select" which videographer you would like to shoot your wedding. After we viewed several different samples, we made our selection. This was done in March. Two weeks before the wedding (6 months after our booking) we logged on to our account with the pros only to find out that they switched the videographer without notifiying us!!! We received a curt apology from our representative after a phone call.

Three days prior to the wedding at 8:30 (at night) we received a phone call from our videographer who talked with us for about 10 minutes about the wedding! We very specifically indicated what we did not want; to be too close to the actual ceremony and to NOT do interviews during the reception.

The day of the wedding, my husband could not even see me walk down the aisle because the videographer blocked his view! During the reception, we looked over to notice that he was walking from table to table INTERVIEWING PEOPLE!

Brides and grooms beware! I don't know where this company got all these awards and ratings from! Read less
Services Used: Videography
Default-vendor-profile-pic
Alicia
Wedding:
5/23/2008
1.3/5.0
Cancelled my contract with this vendor. You get what you pay for. They wouldn't provide me any kind of sample work of the videographer, nor do they tell you who your videographer will be. Just secure one for you, you don't know how much experience they have or anything! Ridiculous! The sample video (when I finally got one) looked like my three year old nephew taped it.
Cancelled my contract with this vendor. You get what you pay for. They wouldn't provide me any kind of sample work of the Read more...
Cancelled my contract with this vendor. You get what you pay for. They wouldn't provide me any kind of sample work of the videographer, nor do they tell you who your videographer will be. Just secure one for you, you don't know how much experience they have or anything! Ridiculous! The sample video (when I finally got one) looked like my three year old nephew taped it. Read less
Services Used: Videography
Default-vendor-profile-pic
Robyn
Wedding:
6/22/2012
1.2/5.0
The footage was totally unusable. I really wanted to get some decent footage of my wedding day, but I didn't have a big budget, so I used their service. It was such a waste of $1500. It would have been better if I just hadn't wasted the money or if I had asked a friend to record.
The footage was totally unusable. I really wanted to get some decent footage of my wedding day, but I didn't have a big Read more...
The footage was totally unusable. I really wanted to get some decent footage of my wedding day, but I didn't have a big budget, so I used their service. It was such a waste of $1500. It would have been better if I just hadn't wasted the money or if I had asked a friend to record. Read less
Services Used: Videography
The Pros - Videography responded with the following comments:

Hi Robyn. Thank you for your comments. I just looked up your contract and unfortunately didn't find any communication between us after the event. I would have been happy to address any concerns you may have had regarding either the raw footage or final edited piece. I am always available for your call. Thank you again. Hugh
Default-vendor-profile-pic
Anne
Wedding:
7/7/2007
1.1/5.0
We felt as if we did not get our money's worth when we received our video. 20 minutes of the church was spent just watching us sit there, they never once canvased the church, which i thought was a given, never had they done that... also they were with us for 7-8 hours and the video we received was only 2 hours long. we were very disappointed to find that their 7-8 hour coverage did not mean they would be taping every moment of our wedding. 1 hour of the video was the wedding and the other hour was the reception. we had a six hour reception and only have one hour on video...we were very disappointed.
We felt as if we did not get our money's worth when we received our video. 20 minutes of the church was spent just Read more...
We felt as if we did not get our money's worth when we received our video. 20 minutes of the church was spent just watching us sit there, they never once canvased the church, which i thought was a given, never had they done that... also they were with us for 7-8 hours and the video we received was only 2 hours long. we were very disappointed to find that their 7-8 hour coverage did not mean they would be taping every moment of our wedding. 1 hour of the video was the wedding and the other hour was the reception. we had a six hour reception and only have one hour on video...we were very disappointed. Read less
Services Used: Videography
The Pros - Videography responded with the following comments:

Hi Anne. Your concern is not uncommon. I occasionally find myself explaining that 8 hours of on-location coverage does not translate into 8 hours of footage. In reality that would mean I hit record when I arrive and hit pause when the contracted time is over. Our videographers will capture all of the important events throughout the day which typically translates to 1 1/2 to 2 hours worth of raw footage. We've since added a more detailed explanation to our brochure and website. Thank you for your comments. Hugh
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
1.0/5.0
Our final video was mailed to us, and it didn't work!! Don't waste your time working with this company. There are other groups out there that will do a much better job. Cheaper is not always better!
Our final video was mailed to us, and it didn't work!! Don't waste your time working with this company. There are other Read more...
Our final video was mailed to us, and it didn't work!! Don't waste your time working with this company. There are other groups out there that will do a much better job. Cheaper is not always better! Read less
Services Used: Videography
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
0.8/5.0
Too much like a franchise for me not to my liking
Too much like a franchise for me not to my liking
Too much like a franchise for me not to my liking Read less
Services Used: Videography
The Pros - Videography responded with the following comments:

The Pros is a family owned business that takes a tremendous amount of proud in what we do and who we are. We have a vested interest in always providing our very best. Thank you for your thoughts. Hugh
Default-vendor-profile-pic
Dorothy
Wedding:
5/27/2006
0.8/5.0
I was extremely disappointed with our video service from the pros. I chose them because their prices were reasonable and they were at a wedding show at the DuPont hotel. Their demo video online looked great, NOTHING like my video.

I got a phone call about a week and a half after my wedding stating that there was no footage from my ceremony. It turns out that they guy never checked the camera, or the backup camera, before taking them that morning. The most important part of the wedding, and nothing to show for it....then at the reception all he did was set up in one spot and let the camera roll. You'd think he'd follow the bride, but no, I'm hardly in the video at all.

When the manager first called me he was very apologetic and gave me the whole 'customer first' treatment. He asked if we had any footage from family and I went about making calls. We had about 5 minutes of 'shaky' footage from a family member that The Pros edited in. Well, once they got that footage they thought they were in the clear, and because extremely rude with me, like I meant nothing to them. We did not get much money back, and now I have a terrible wedding video.

DO NOT use them, their management tried to brush me off and did not show any customer service.
I was extremely disappointed with our video service from the pros. I chose them because their prices were reasonable and Read more...
I was extremely disappointed with our video service from the pros. I chose them because their prices were reasonable and they were at a wedding show at the DuPont hotel. Their demo video online looked great, NOTHING like my video.

I got a phone call about a week and a half after my wedding stating that there was no footage from my ceremony. It turns out that they guy never checked the camera, or the backup camera, before taking them that morning. The most important part of the wedding, and nothing to show for it....then at the reception all he did was set up in one spot and let the camera roll. You'd think he'd follow the bride, but no, I'm hardly in the video at all.

When the manager first called me he was very apologetic and gave me the whole 'customer first' treatment. He asked if we had any footage from family and I went about making calls. We had about 5 minutes of 'shaky' footage from a family member that The Pros edited in. Well, once they got that footage they thought they were in the clear, and because extremely rude with me, like I meant nothing to them. We did not get much money back, and now I have a terrible wedding video.

DO NOT use them, their management tried to brush me off and did not show any customer service. Read less
Services Used: Videography
Default-vendor-profile-pic
inlove&incharge
Wedding:
5/31/2008
0.6/5.0
My wedding was on May 31, 2008 and I just received my wedding video last week. All I have to say is HORRIBLE. My husband's head was cut off during the whole ceremony. It kept shaking in the middle of the ceremony. DO NOT BOOK THE PROSSSS. Although the videographer was really friendly and nice and I love her to death as a person the quality of my video look like it came from the 80's. I hate it and I am working on getting something back.
My wedding was on May 31, 2008 and I just received my wedding video last week. All I have to say is HORRIBLE. My husband's Read more...
My wedding was on May 31, 2008 and I just received my wedding video last week. All I have to say is HORRIBLE. My husband's head was cut off during the whole ceremony. It kept shaking in the middle of the ceremony. DO NOT BOOK THE PROSSSS. Although the videographer was really friendly and nice and I love her to death as a person the quality of my video look like it came from the 80's. I hate it and I am working on getting something back. Read less
Services Used: Videography
Default-vendor-profile-pic
amadison22
Wedding:
4/14/2012
0.5/5.0
THE WORST COMPANY EVER!!!! DO NOT WASTE YOUR MONEY!!!!! We were told upon booking our wedding video that we would receive all the raw footage for the 8 hours that we paid our videographer. Then for Only 495 MORE we could get an edited version of this video to show family and friends being that the raw footage would just be too lengthy. Our video guy was with us for 8 hours, and gave us all the raw footage which was ONLY and hour and a half long!!!! We paid him for 8 hours of work, and he only actually video taped 1 & 1/2 hours worth of footage. He cut out all of our music from our mass where my sister was the singer, and he cut out my brothers escorting guests to their seats along with 7 hours of the rest of the day....it would have been a fine video if he actually kept the camera straight and if they gave us this as our video with only the highlights of our day....but nope that was everything that he shot. Our edited version with only just the highlights was 65 min long. Only 25 min were able to be edited b/c he didn't shoot enough film to make an edited version...our edited verion looks exactly like the raw footage! A college kid could have done a better job, not to mention that I don't have half of the video coverage that we would have liked. This company is a scam. They are horrible to work with, and if you tell them your upset with the product you received they won't give you anything back. They are horrible DON'T WASTE YOUR MONEY!!!! Trust me brides you won't remember most of your wedding day b/c your busy and excited so you need a video to capture all of these precious moments....DON'T Get Ripped Off By These Crooks!!!!!!
THE WORST COMPANY EVER!!!! DO NOT WASTE YOUR MONEY!!!!! We were told upon booking our wedding video that we would receive Read more...
THE WORST COMPANY EVER!!!! DO NOT WASTE YOUR MONEY!!!!! We were told upon booking our wedding video that we would receive all the raw footage for the 8 hours that we paid our videographer. Then for Only 495 MORE we could get an edited version of this video to show family and friends being that the raw footage would just be too lengthy. Our video guy was with us for 8 hours, and gave us all the raw footage which was ONLY and hour and a half long!!!! We paid him for 8 hours of work, and he only actually video taped 1 & 1/2 hours worth of footage. He cut out all of our music from our mass where my sister was the singer, and he cut out my brothers escorting guests to their seats along with 7 hours of the rest of the day....it would have been a fine video if he actually kept the camera straight and if they gave us this as our video with only the highlights of our day....but nope that was everything that he shot. Our edited version with only just the highlights was 65 min long. Only 25 min were able to be edited b/c he didn't shoot enough film to make an edited version...our edited verion looks exactly like the raw footage! A college kid could have done a better job, not to mention that I don't have half of the video coverage that we would have liked. This company is a scam. They are horrible to work with, and if you tell them your upset with the product you received they won't give you anything back. They are horrible DON'T WASTE YOUR MONEY!!!! Trust me brides you won't remember most of your wedding day b/c your busy and excited so you need a video to capture all of these precious moments....DON'T Get Ripped Off By These Crooks!!!!!! Read less
Services Used: Videography
Default-vendor-profile-pic
Irene
Wedding:
8/6/2011
0.5/5.0
Terrible video by Travis H. in Colorado. I did not even get an hours worth of raw footage and I paid for 8 hours worth of coverage and the wedding was at least 5 hours. He had the camera focused on a musician while my mother, mother-in-law, and bridal party walked out... I have no video of any of them.... instead I have someone who I don't even know. He also had the camera focused on the ceiling several times. There is maybe half a dancing song captured of people dancing. I called to complain and no one ever returned my phone call. Very unprofessional and poor quality of video. Highly recommend you go with someone whose work you can see... I made a bad decision based on the reviews I saw on this website and wish I would have gone with someone else.
Terrible video by Travis H. in Colorado. I did not even get an hours worth of raw footage and I paid for 8 hours worth of Read more...
Terrible video by Travis H. in Colorado. I did not even get an hours worth of raw footage and I paid for 8 hours worth of coverage and the wedding was at least 5 hours. He had the camera focused on a musician while my mother, mother-in-law, and bridal party walked out... I have no video of any of them.... instead I have someone who I don't even know. He also had the camera focused on the ceiling several times. There is maybe half a dancing song captured of people dancing. I called to complain and no one ever returned my phone call. Very unprofessional and poor quality of video. Highly recommend you go with someone whose work you can see... I made a bad decision based on the reviews I saw on this website and wish I would have gone with someone else. Read less
Services Used: Videography
130x130_sq_1328042342308-00083
tina
Wedding:
9/18/2011
0.2/5.0
The quality of the work Rick Flowe (DC Metro area) produced for us was terrible. He failed to turn on my husband's mic until part way through the vows so you can barely hear most of it, he had a sideways head movement while the attendants were walking down the aisle causing a random view of the top of a bunch of people's heads, and cut out before the maid of honor came down the aisle, so there is no footage of that at all. Overall sound quality was horrific, as was the color - and it was blu-ray. He missed some great moments. During the wedding his presence was awkward and obstructive. We are very disappointed. There are not low enough scores we can give. I also used a DJ from this company, but did not want to group him in with the videographer, so I reviewed him separately.
The quality of the work Rick Flowe (DC Metro area) produced for us was terrible. He failed to turn on my husband's mic Read more...
The quality of the work Rick Flowe (DC Metro area) produced for us was terrible. He failed to turn on my husband's mic until part way through the vows so you can barely hear most of it, he had a sideways head movement while the attendants were walking down the aisle causing a random view of the top of a bunch of people's heads, and cut out before the maid of honor came down the aisle, so there is no footage of that at all. Overall sound quality was horrific, as was the color - and it was blu-ray. He missed some great moments. During the wedding his presence was awkward and obstructive. We are very disappointed. There are not low enough scores we can give. I also used a DJ from this company, but did not want to group him in with the videographer, so I reviewed him separately. Read less
Services Used: Videography
Default-vendor-profile-pic
nibbs77
Wedding:
1/7/2011
0.2/5.0
BEWARE!!! The videographer we had was very professional and polite. However, we were promised our video 4 weeks after our wedding and after 5 weeks we has not yet received it. I called the company and was told it was sent for "quality control" and I will get it in 2 more weeks. And here it is 2 weeks later and I still have no video. I have tried contacting the company and no one there seems to be able to tell me where my video is. Apparently there is one woman with the company that has this information and she never answers her phone or returns calls. I am very disappointed with the customer service I have recieved and the scam that "The Pros" is running. I highly advise anyone who is thinking of hiring this company to look elsewhere.
BEWARE!!! The videographer we had was very professional and polite. However, we were promised our video 4 weeks after our Read more...
BEWARE!!! The videographer we had was very professional and polite. However, we were promised our video 4 weeks after our wedding and after 5 weeks we has not yet received it. I called the company and was told it was sent for "quality control" and I will get it in 2 more weeks. And here it is 2 weeks later and I still have no video. I have tried contacting the company and no one there seems to be able to tell me where my video is. Apparently there is one woman with the company that has this information and she never answers her phone or returns calls. I am very disappointed with the customer service I have recieved and the scam that "The Pros" is running. I highly advise anyone who is thinking of hiring this company to look elsewhere. Read less
Services Used: Videography
Default-vendor-profile-pic
mjn15
Wedding:
8/14/2010
0.2/5.0
Would NOT recommend The Pros Videography to anyone!!! They choose quantity over quality...they do not edit their videos "in house", all videos are done in another state...which means you have NO CONTROL over the final outcome of your video. The Videographer that was "assigned" to us for our Wedding in August 2010 had no clue what he was doing, he didnt capture our Matron Of Honor's speech because he was in another room eating (only 2 hours after he started). We paid over $1,600 to have 2 cameras and it looks like the videograper kept his camera on his tripod the entire time....THE LIST GOES ON, and on, and on. Make sure you do your research when choosing a videographer, we thought we did prior to choosing The Pro's and we could not be more dissatisfied with their services and professionalism!
Would NOT recommend The Pros Videography to anyone!!! They choose quantity over quality...they do not edit their videos Read more...
Would NOT recommend The Pros Videography to anyone!!! They choose quantity over quality...they do not edit their videos "in house", all videos are done in another state...which means you have NO CONTROL over the final outcome of your video. The Videographer that was "assigned" to us for our Wedding in August 2010 had no clue what he was doing, he didnt capture our Matron Of Honor's speech because he was in another room eating (only 2 hours after he started). We paid over $1,600 to have 2 cameras and it looks like the videograper kept his camera on his tripod the entire time....THE LIST GOES ON, and on, and on. Make sure you do your research when choosing a videographer, we thought we did prior to choosing The Pro's and we could not be more dissatisfied with their services and professionalism! Read less
Services Used: Videography
Default-vendor-profile-pic
Megan
Wedding:
11/8/2008
0.1/5.0
My husband and I were dead set on having a film version of our wedding. We knew that it would be more expensive, but it was important to us. We shopped around and found that thepros.com was the cheapest. The package we bought was filming for 8 hours, not edited, just raw footage. The videographer contacted me and tried to persuade me to go with a more upgraded package. He explained that with the raw footage that you would hear all the background noise. I told him that it was fine and we were still going with the raw footage package. My husband was the one to set the whole deal up, but because I was the bride, they continued to contact me. About two days before the wedding the videographer called to say that he would meet us at the hotel at 1:00 p.m. when us girls were getting ready. I said that it was fine and did not think anything of it. When I told my husband, he was fuming because the hours were supposed to be from 12:00 p.m. till 8:00 p.m. when the wedding reception was over. We didn't call the pros, we figured that an hour was not a big deal. The day of the wedding, the videographer came into the hotel to shoot the film. He filmed about two minutes then went outside to film the guys. When he came back in, he said it was raining really hard and that we shouldn't have the wedding outside. I was taken aback, that this man, who I was employing, was telling me where to have the wedding. I told him we were going to have it outside regardless. The rain stopped as soon as we went out the door of the hotel room, it was only drizzling before. The videographer stood inside the gazeboo with his camera equipment throughout the entire cermony. He was in almost every picture. Throughout the wedding day, we watched him, assuming that he was getting everything. Later that evening, we found out from my father-in-law that the videographer was complaining about not liking his job, and how he was only doing this till his daughter was out of school. Needless to say, we were less than thrilled about his performance, and even more disgusted when at 7:00 p.m. he said that he was wrapping up. So instead of working the 12-8 he was supposed to, he worked 1-7. He cut out two whole hours that we paid for. So two or three months went by, and we did not receive anything from the pros, so I finally called them. They told me it was in the process of shipping. I received it about a week later. We had opted for 2 short DVDs with just the highlights, and one full length. The short DVDs were nice, but the full length one? I was sickened. The whole six hours he was shooting, he only recorded 59 minutes! I have never been so dissatisfied. I have never dealt with a company who was so poorly managed. I highly highly recommend that you do not use this company. The sub-contractors they hire out are not at all professional and they will only leave you disappointed.
My husband and I were dead set on having a film version of our wedding. We knew that it would be more expensive, but it Read more...
My husband and I were dead set on having a film version of our wedding. We knew that it would be more expensive, but it was important to us. We shopped around and found that thepros.com was the cheapest. The package we bought was filming for 8 hours, not edited, just raw footage. The videographer contacted me and tried to persuade me to go with a more upgraded package. He explained that with the raw footage that you would hear all the background noise. I told him that it was fine and we were still going with the raw footage package. My husband was the one to set the whole deal up, but because I was the bride, they continued to contact me. About two days before the wedding the videographer called to say that he would meet us at the hotel at 1:00 p.m. when us girls were getting ready. I said that it was fine and did not think anything of it. When I told my husband, he was fuming because the hours were supposed to be from 12:00 p.m. till 8:00 p.m. when the wedding reception was over. We didn't call the pros, we figured that an hour was not a big deal. The day of the wedding, the videographer came into the hotel to shoot the film. He filmed about two minutes then went outside to film the guys. When he came back in, he said it was raining really hard and that we shouldn't have the wedding outside. I was taken aback, that this man, who I was employing, was telling me where to have the wedding. I told him we were going to have it outside regardless. The rain stopped as soon as we went out the door of the hotel room, it was only drizzling before. The videographer stood inside the gazeboo with his camera equipment throughout the entire cermony. He was in almost every picture. Throughout the wedding day, we watched him, assuming that he was getting everything. Later that evening, we found out from my father-in-law that the videographer was complaining about not liking his job, and how he was only doing this till his daughter was out of school. Needless to say, we were less than thrilled about his performance, and even more disgusted when at 7:00 p.m. he said that he was wrapping up. So instead of working the 12-8 he was supposed to, he worked 1-7. He cut out two whole hours that we paid for. So two or three months went by, and we did not receive anything from the pros, so I finally called them. They told me it was in the process of shipping. I received it about a week later. We had opted for 2 short DVDs with just the highlights, and one full length. The short DVDs were nice, but the full length one? I was sickened. The whole six hours he was shooting, he only recorded 59 minutes! I have never been so dissatisfied. I have never dealt with a company who was so poorly managed. I highly highly recommend that you do not use this company. The sub-contractors they hire out are not at all professional and they will only leave you disappointed. Read less
Services Used: Videography
Default-vendor-profile-pic
Michael
Wedding:
11/8/2008
0.1/5.0
This was the worst service. They were very hard to get a hold of. The videographer showed up late. He complained that it was an outside ceremony. He then complained to a number of guests how he was just doing this to get his daughters through college and he hated his job. He rushed to leave 30 min. early. Then when we recieved the dvd, we just wanted the raw footage, they edited 6 hours of footage into about 1 hour. DO NOT USE THIS COMPANY, TERRIBLE ALL AROUND.
This was the worst service. They were very hard to get a hold of. The videographer showed up late. He complained that it Read more...
This was the worst service. They were very hard to get a hold of. The videographer showed up late. He complained that it was an outside ceremony. He then complained to a number of guests how he was just doing this to get his daughters through college and he hated his job. He rushed to leave 30 min. early. Then when we recieved the dvd, we just wanted the raw footage, they edited 6 hours of footage into about 1 hour. DO NOT USE THIS COMPANY, TERRIBLE ALL AROUND. Read less
Services Used: Videography
Thanks for visiting the vendor listing for The Pros - Videography
Please let this vendor know that you found them on the WeddingWire Network.
Ww_logo
 
220x220_1332864165244-sizedforww