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The Reserve - Town and Country Caterers

Plymouth , MN

LOCATION

Plymouth, MN US

WEBSITE

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REVIEWS

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3.5/5.0
3.7/5.0
3.4/5.0
3.3/5.0
3.5/5.0
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Stephanie
Wedding:
8/2/2013
5.0/5.0
We used Town & Country Caterers as our beverage service provider for our wedding. They did a great job, the bartendars were fun and overall the event went well!
We used Town & Country Caterers as our beverage service provider for our wedding. They did a great job, the bartendars Read more...
We used Town & Country Caterers as our beverage service provider for our wedding. They did a great job, the bartendars were fun and overall the event went well! Read less
Services Used: Wedding Venue
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Katie
Wedding:
7/27/2013
3.2/5.0
Town and Country catered our wedding and overall the meal was good. The food was a little dry and they forget to feed the DJ, wedding Planner, and photographers. They were not very flexible with making changes during the wedding as we wanted the bar moved to the reception area and they wanted to stay I the hall. After a lot of discussion they did finally move the bar inside the reception and all our guests were happy and it made the dancing portion if our night a lot more enjoyable. We had multiple meetings to go over time lines and responsibilities and they did forget to take down our dessert table and when I brought it to their attention they didn't seem to care or offer any compensation for their mistake.

Over all they did well but I would most likely not recommend or use them in the future.
Town and Country catered our wedding and overall the meal was good. The food was a little dry and they forget to feed the Read more...
Town and Country catered our wedding and overall the meal was good. The food was a little dry and they forget to feed the DJ, wedding Planner, and photographers. They were not very flexible with making changes during the wedding as we wanted the bar moved to the reception area and they wanted to stay I the hall. After a lot of discussion they did finally move the bar inside the reception and all our guests were happy and it made the dancing portion if our night a lot more enjoyable. We had multiple meetings to go over time lines and responsibilities and they did forget to take down our dessert table and when I brought it to their attention they didn't seem to care or offer any compensation for their mistake.

Over all they did well but I would most likely not recommend or use them in the future. Read less
Services Used: Catering
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Anonymous
Wedding:
2+ years ago
1.6/5.0
We used Town and Country caterers for my daughter's wedding reception at Plymouth Creek Community Center . Although what food we had was good, the customer service was terrible. The coordinator took up to two weeks to answer some of our simple questions. She forgot an appointment that was set for a week and a half prior to the wedding. On the day of the wedding, food that we had ordered and paid for was missing on the buffet. We had decided on the pasta buffet and the chicken and sausage were not served, so for the main entry our guests received pasta and sauce only. Highly embarrassing. Also our wedding count was approx. 230, and for a great part of the night there was only one bartender to serve at the bar causing long wait lines and a frazzled bartender. Activities such as cake cutting took forever due to lack of communication to the bride. My daughter , the bride was very embarrassed as well as dissapointed at her wedding dinner. This should never happen on a girl's one and only wedding day. As a parent it deeply saddened me. I would never recommend this catering service for weddings.
We used Town and Country caterers for my daughter's wedding reception at Plymouth Creek Community Center . Although what Read more...
We used Town and Country caterers for my daughter's wedding reception at Plymouth Creek Community Center . Although what food we had was good, the customer service was terrible. The coordinator took up to two weeks to answer some of our simple questions. She forgot an appointment that was set for a week and a half prior to the wedding. On the day of the wedding, food that we had ordered and paid for was missing on the buffet. We had decided on the pasta buffet and the chicken and sausage were not served, so for the main entry our guests received pasta and sauce only. Highly embarrassing. Also our wedding count was approx. 230, and for a great part of the night there was only one bartender to serve at the bar causing long wait lines and a frazzled bartender. Activities such as cake cutting took forever due to lack of communication to the bride. My daughter , the bride was very embarrassed as well as dissapointed at her wedding dinner. This should never happen on a girl's one and only wedding day. As a parent it deeply saddened me. I would never recommend this catering service for weddings. Read less
Services Used: Catering
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Anonymous
Wedding:
9/8/2012
0.1/5.0
Nobody should ever use town and country!!! They are a joke!! The were totally unprofessional!! They forgot the meat at
Our wedding didn't put out high hairs as we asked and the coordinated sux!!!!! Do not waste Ur money on them! They are aweful !!!!!
Nobody should ever use town and country!!! They are a joke!! The were totally unprofessional!! They forgot the meat at Read more...
Nobody should ever use town and country!!! They are a joke!! The were totally unprofessional!! They forgot the meat at
Our wedding didn't put out high hairs as we asked and the coordinated sux!!!!! Do not waste Ur money on them! They are aweful !!!!! Read less
Services Used: Catering
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Bailey
Wedding:
9/8/2012
1.1/5.0
It has been over two weeks since my best friend's wedding and I still cannot get over the look on her face after Town and Country Catering ruined her wedding. I have never seen my friend so disappointed in my 7 years of knowing her. After finding out Town and Country forgot the meat in their entree for dinner, more things continued to go wrong. I am thouroughly disgusted with the service and I wish I could take the disappointment away from my friend and her new husband.

To all you future brides, please do not chose to be disappointed on your wedding day. Because if you chose Town and Country, that is what you will be...disappointed.
It has been over two weeks since my best friend's wedding and I still cannot get over the look on her face after Town and Read more...
It has been over two weeks since my best friend's wedding and I still cannot get over the look on her face after Town and Country Catering ruined her wedding. I have never seen my friend so disappointed in my 7 years of knowing her. After finding out Town and Country forgot the meat in their entree for dinner, more things continued to go wrong. I am thouroughly disgusted with the service and I wish I could take the disappointment away from my friend and her new husband.

To all you future brides, please do not chose to be disappointed on your wedding day. Because if you chose Town and Country, that is what you will be...disappointed. Read less
Services Used: Wedding Venue
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erin
Wedding:
8/25/2012
5.0/5.0
Town and Country Caterers was the vendor through Bunker Hills Event Center where we had our reception. The food was delicious! We didn't get a single bad review from anybody.
Town and Country Caterers was the vendor through Bunker Hills Event Center where we had our reception. The food was Read more...
Town and Country Caterers was the vendor through Bunker Hills Event Center where we had our reception. The food was delicious! We didn't get a single bad review from anybody. Read less
Services Used: Wedding Venue
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Lisa
Wedding:
8/7/2010
4.7/5.0
I had the option of 3 caterers for my venue. I almost had my reception here (The Reserve), but then we went over to Plymouth Creek Center
and the room brought tears to my Mom's eyes. Obviously this is where I had to have my reception. Funny enough Town & Country was 1 of the 3 caterers to choose from. The taste testing was amazing, sort of a buffet style so we got a random sampling of what they had to offer. On my wedding day the food was amazing. The best wedding food I can remember and I have had some bad wedding food. Angie was very accomodating to what I wanted for my big day!
I had the option of 3 caterers for my venue. I almost had my reception here (The Reserve), but then we went over to Read more...
I had the option of 3 caterers for my venue. I almost had my reception here (The Reserve), but then we went over to Plymouth Creek Center
and the room brought tears to my Mom's eyes. Obviously this is where I had to have my reception. Funny enough Town & Country was 1 of the 3 caterers to choose from. The taste testing was amazing, sort of a buffet style so we got a random sampling of what they had to offer. On my wedding day the food was amazing. The best wedding food I can remember and I have had some bad wedding food. Angie was very accomodating to what I wanted for my big day! Read less
Services Used: Catering
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Jenna
Wedding:
5/21/2010
4.2/5.0
We did not have our reception here, we had them cater. The food tasted great, service and presentation at the wedding was great, but the price was more than we were hoping for.
We did not have our reception here, we had them cater. The food tasted great, service and presentation at the wedding was Read more...
We did not have our reception here, we had them cater. The food tasted great, service and presentation at the wedding was great, but the price was more than we were hoping for. Read less
Services Used: Wedding Venue
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Kayla
Wedding:
12/29/2007
3.2/5.0
The planning process for the reception went very smoothly. When it came to the actual event, however, there were several things that occurred that were not handled in the most professional manner. Overall, we had a very nice reception, but were somewhat disappointed with the service we received that night.
The planning process for the reception went very smoothly. When it came to the actual event, however, there were several Read more...
The planning process for the reception went very smoothly. When it came to the actual event, however, there were several things that occurred that were not handled in the most professional manner. Overall, we had a very nice reception, but were somewhat disappointed with the service we received that night. Read less
Services Used: Wedding Venue
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soap9er
Wedding:
7/14/2007
5.0/5.0
All the food was great (filet, lobster, apptz, everything was perfect)
All the food was great (filet, lobster, apptz, everything was perfect)
All the food was great (filet, lobster, apptz, everything was perfect) Read less
Services Used: Catering
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Lisa
Wedding:
4/14/2007
5.0/5.0
This is a beautiful place to have your reception! GREAT FOOD!
This is a beautiful place to have your reception! GREAT FOOD!
This is a beautiful place to have your reception! GREAT FOOD! Read less
Services Used: Catering, Rentals & Photobooths
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