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The Retreat at Bradley's Pond

Tallahassee , FL
CONTACT US
CONTACT US

LOCATION

9002 Bradley Road
Tallahassee, FL US 32309 (map)

PHONE

850-561-6328

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

The Retreat at Bradley’s Pond located at 9002 Bradley Road (12 miles from Capital Circle off Centervile Road, across from Bradley’s Country Store) remains one of Tallahassee’s best kept... Read more
The Retreat at Bradley’s Pond located at 9002 Bradley Road (12 miles from Capital Circle off Centervile Road, across from Bradley’s Country Store) remains one of Tallahassee’s best kept secrets. It is a 5,000 square ft heated and cooled building, with 1,700 square ft of wrap around porches. Bradley’s Pond is a one stop shop for your rehearsal dinner, wedding and reception needs. Bring in the licensed caterer of your choice, planner, florist, bartender, photographer and plan your perfect day the way YOU want it! Everything you dreamed of and more! Rates vary by the day of the week. We do not have any added service charges or gratuities to our rates. Contact Kathy @ 850.561.6328 or visit www.bradleyspond.com. Read less

PHOTOS

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INFO FOR WEDDING VENUE

When was your venue built?
2005
Describe your venue:
Banquet Hall, Farm / Barn
Describe the style of your venue
Country, Rustic, Waterfront
What wedding services does your venue provide?
Ceremony, Reception
What is the maximum capacity of your venue?
250
How many event spaces or rooms does your venue offer?
1
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
No
What is the minimum rental fee for your venue?
1400
Bar Service
Outside vendors welcome
Beverage Service
Outside vendors welcome
Catering
Outside vendors welcome
Event Coordination
Outside vendors welcome
Event Rentals
Outside vendors welcome
Lighting and Sound
Outside vendors welcome
Linens
Outside vendors welcome
Seating
Outside vendors welcome
Shuttle / Transportation
Outside vendors welcome
Wedding Cake
Outside vendors welcome

INFO FOR REHEARSAL DINNER

When was your venue built?
2005
Describe your venue:
Banquet Hall, Farm / Barn
Describe the style of your venue
Country, Rustic, Waterfront
What wedding services does your venue provide?
Ceremony, Reception
How many event spaces or rooms does your venue offer?
1
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
No
What is the minimum rental fee for your venue?
1400
Bar Service
Outside vendors welcome
Beverage Service
Outside vendors welcome
Catering
Outside vendors welcome
Event Coordination
Outside vendors welcome
Event Rentals
Outside vendors welcome
Lighting and Sound
Outside vendors welcome
Linens
Outside vendors welcome
Seating
Outside vendors welcome
Shuttle / Transportation
Outside vendors welcome
Wedding Cake
Outside vendors welcome

REVIEWS

4.9
out of 5.0
4.9/5.0
4.9/5.0
4.9/5.0
4.9/5.0
4.9/5.0
Sort by
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Juan
Wedding:
6/1/2014
5.0/5.0
Awesome venue, very helpful staff, very flexible to allow us to set up before the day of the venue. Highly recommended!
Awesome venue, very helpful staff, very flexible to allow us to set up before the day of the venue. Highly recommended!
Awesome venue, very helpful staff, very flexible to allow us to set up before the day of the venue. Highly recommended! Read less
Services Used: Wedding Venue
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Alicia
Wedding:
1/18/2014
5.0/5.0
Mike was so helpful when we were looking at venues. It is a beautiful place for a wedding as well as the reception. We had around 200 guests and the weather turned out to be very cold. We had planned on having some guests outside to enjoy the setting however they had to come inside. We had buffet style food as well as a live band and the facilities held everything just fine. The fireplace is a special touch and was enjoyed by all. Thank you for making this special night perfect.
Mike was so helpful when we were looking at venues. It is a beautiful place for a wedding as well as the reception. We had Read more...
Mike was so helpful when we were looking at venues. It is a beautiful place for a wedding as well as the reception. We had around 200 guests and the weather turned out to be very cold. We had planned on having some guests outside to enjoy the setting however they had to come inside. We had buffet style food as well as a live band and the facilities held everything just fine. The fireplace is a special touch and was enjoyed by all. Thank you for making this special night perfect. Read less
Services Used: Wedding Venue
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Melissa
Wedding:
12/22/2013
5.0/5.0
At first my husband and I booked at the Willow Pond. Boy was that a huge mistake. We had so many issues that came up and it was about 6 months away from the wedding. I started to panic but then we found Bradley's Pond. The venue itself is gorgeous and very easy to find. The price cannot be beat. We had our wedding near Christmas so there was a big Christmas tree and white lights inside. Kathy was great with responding to emails and answering any questions. This venue is wonderful for a DIY bride. They really let you do whatever you want.
At first my husband and I booked at the Willow Pond. Boy was that a huge mistake. We had so many issues that came up and Read more...
At first my husband and I booked at the Willow Pond. Boy was that a huge mistake. We had so many issues that came up and it was about 6 months away from the wedding. I started to panic but then we found Bradley's Pond. The venue itself is gorgeous and very easy to find. The price cannot be beat. We had our wedding near Christmas so there was a big Christmas tree and white lights inside. Kathy was great with responding to emails and answering any questions. This venue is wonderful for a DIY bride. They really let you do whatever you want. Read less
Services Used: Wedding Venue
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Allyson
Wedding:
4/6/2013
5.0/5.0
I had my wedding at Bradley's Pond April 6, 2013 and it was perfect. Kathy Carlson was our main contact person and she was always great at returning emails/phone calls, along with Michael who was always there to help us anyway possible. The Venue is perfect!! Lots of space, well kept, our cater loved the kitchen and just over all beautiful. Overall great experince!!!!!
I had my wedding at Bradley's Pond April 6, 2013 and it was perfect. Kathy Carlson was our main contact person and she was Read more...
I had my wedding at Bradley's Pond April 6, 2013 and it was perfect. Kathy Carlson was our main contact person and she was always great at returning emails/phone calls, along with Michael who was always there to help us anyway possible. The Venue is perfect!! Lots of space, well kept, our cater loved the kitchen and just over all beautiful. Overall great experince!!!!! Read less
Services Used: Wedding Venue
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Kiki
Wedding:
3/23/2013
5.0/5.0
Wonderful venue! Beautiful! Staff great to work with! They put a fire in the fireplace and made the room so cozy.
Wonderful venue! Beautiful! Staff great to work with! They put a fire in the fireplace and made the room so cozy.
Wonderful venue! Beautiful! Staff great to work with! They put a fire in the fireplace and made the room so cozy. Read less
Services Used: Wedding Venue
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ks217
Wedding:
2/17/2013
5.0/5.0
Bradley's was the perfect place for our Tallahassee wedding. Kathy was awesome and incredibly helpful! We were able to come out there as many times as we needed to get things planned. We really enjoyed our wedding day at Bradley's and think it is a great venue!
Bradley's was the perfect place for our Tallahassee wedding. Kathy was awesome and incredibly helpful! We were able to Read more...
Bradley's was the perfect place for our Tallahassee wedding. Kathy was awesome and incredibly helpful! We were able to come out there as many times as we needed to get things planned. We really enjoyed our wedding day at Bradley's and think it is a great venue! Read less
Services Used: Wedding Venue
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Julie
Wedding:
12/29/2012
5.0/5.0
When we first moved to Tallahassee several years ago and saw Bradley's, my first thought was what a lovely place it would be to have a wedding. A beautiful venue with a very helpful and responsive staff made our day so smooth. Thank you for making our daughter's wedding so special. Cindy
When we first moved to Tallahassee several years ago and saw Bradley's, my first thought was what a lovely place it would Read more...
When we first moved to Tallahassee several years ago and saw Bradley's, my first thought was what a lovely place it would be to have a wedding. A beautiful venue with a very helpful and responsive staff made our day so smooth. Thank you for making our daughter's wedding so special. Cindy Read less
Services Used: Wedding Venue
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Julie
Wedding:
12/29/2012
5.0/5.0
The Retreat at Bradley's Pond was a beautiful spot for our wedding! The staff was so helpful in setting up our tables and space. They also were available whenever we had questions. Thank you for being part of our special day!
The Retreat at Bradley's Pond was a beautiful spot for our wedding! The staff was so helpful in setting up our tables and Read more...
The Retreat at Bradley's Pond was a beautiful spot for our wedding! The staff was so helpful in setting up our tables and space. They also were available whenever we had questions. Thank you for being part of our special day! Read less
Services Used: Wedding Venue
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Morgan
Wedding:
9/23/2012
5.0/5.0
Amazing location with so much natural beauty. They are so easy to work with and accomodate your every need. Worth every single Penny!!
Amazing location with so much natural beauty. They are so easy to work with and accomodate your every need. Worth every Read more...
Amazing location with so much natural beauty. They are so easy to work with and accomodate your every need. Worth every single Penny!! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
8/18/2012
5.0/5.0
Bradley's Retreat was a fabulous venue!!! But, the staff made the experience magical. They were not only accommodating, they made us feel like they were part of our family. From the beginning of the planning to the ceremony and reception to the clean-up, Bradley's staff made this the most unforgettable experience. I can't recommend Bradley's highly enough for ANY event. I will use them for any occasion and will feel quite confident that all needs will be met and exceeded. To not consider Bradley's Retreat would be a HUGE mistake!
Bradley's Retreat was a fabulous venue!!! But, the staff made the experience magical. They were not only accommodating, Read more...
Bradley's Retreat was a fabulous venue!!! But, the staff made the experience magical. They were not only accommodating, they made us feel like they were part of our family. From the beginning of the planning to the ceremony and reception to the clean-up, Bradley's staff made this the most unforgettable experience. I can't recommend Bradley's highly enough for ANY event. I will use them for any occasion and will feel quite confident that all needs will be met and exceeded. To not consider Bradley's Retreat would be a HUGE mistake! Read less
Services Used: Wedding Venue
The Retreat at Bradley's Pond responded with the following comments:

We really try to make people feel like part of our “family” because we want your day to be special and our goal is to make your day and the days leading up to your day as stress free as possible. You all are wonderful! It was our pleasure. Thank you for choosing The Retreat at Bradley's Pond for making your memories.
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Sarah
Wedding:
5/27/2012
5.0/5.0
This is a wonderful location! It looks really classic and almost southern. The trees, building and lake are all so beautiful. Mrs. Kathy is a joy to work with, she always answers the phone (or gets back to you quick) and she always had the answer to my questions. The owners are very accommodating, understanding, helpful and nice.
This is a wonderful location! It looks really classic and almost southern. The trees, building and lake are all so Read more...
This is a wonderful location! It looks really classic and almost southern. The trees, building and lake are all so beautiful. Mrs. Kathy is a joy to work with, she always answers the phone (or gets back to you quick) and she always had the answer to my questions. The owners are very accommodating, understanding, helpful and nice. Read less
Services Used: Wedding Venue
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Brittany
Wedding:
5/11/2012
5.0/5.0
The Retreat at Bradley's Pond is gorgeous! We are so happy that we used this venue for our ceremony and reception. We had our wedding outside and the reception inside. Michael and Kathy were both so very helpful and easy to work with. They did everything in their power to make our day wonderful and stress-free! We would recommened this venue to anyone.
The Retreat at Bradley's Pond is gorgeous! We are so happy that we used this venue for our ceremony and reception. We had Read more...
The Retreat at Bradley's Pond is gorgeous! We are so happy that we used this venue for our ceremony and reception. We had our wedding outside and the reception inside. Michael and Kathy were both so very helpful and easy to work with. They did everything in their power to make our day wonderful and stress-free! We would recommened this venue to anyone. Read less
Services Used: Wedding Venue
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TropicalNole
Wedding:
3/3/2012
5.0/5.0
Outstanding venue! We planned to hold the wedding outside, but weather pre-empted this. They were able to set up the party in doors and returned my payment for the outside set up without being asked. The owners were available to assist our planner in getting the venue set up. And the venue itself is marvelous - beautiful live oaks, fantastic reception hall (with full kitchen, which the caterers love) and a large, wrap around porch. Loved it!
Outstanding venue! We planned to hold the wedding outside, but weather pre-empted this. They were able to set up the party Read more...
Outstanding venue! We planned to hold the wedding outside, but weather pre-empted this. They were able to set up the party in doors and returned my payment for the outside set up without being asked. The owners were available to assist our planner in getting the venue set up. And the venue itself is marvelous - beautiful live oaks, fantastic reception hall (with full kitchen, which the caterers love) and a large, wrap around porch. Loved it! Read less
Services Used: Wedding Venue
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D
Wedding:
9/25/2011
5.0/5.0
Kathy is the best! She is very easy to work wit, answers emails/phones, and very professional. The contract with Bradley's is very easy to understand (no lawyer needed). Basically you pay for what you want, and what you don't need won't be added to your bill.

The grounds are HIGHLY KEPT UP!! Very neat, private area that sits on a very beautiful pond! It was worth every DIME!!!!!! You won't be disappoointed at all.


Thank YOU!!!
Kathy is the best! She is very easy to work wit, answers emails/phones, and very professional. The contract with Bradley's Read more...
Kathy is the best! She is very easy to work wit, answers emails/phones, and very professional. The contract with Bradley's is very easy to understand (no lawyer needed). Basically you pay for what you want, and what you don't need won't be added to your bill.

The grounds are HIGHLY KEPT UP!! Very neat, private area that sits on a very beautiful pond! It was worth every DIME!!!!!! You won't be disappoointed at all.


Thank YOU!!! Read less
Services Used: Wedding Venue
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Kajsa
Wedding:
7/3/2011
5.0/5.0
I am really glad that I made the decision to have my ceremony and reception here. At first I had my reservations, but the day of the wedding could not have been more beautiful. The sun shining through the trees, the shade that the trees provided for my guests, and the images my photographers were able to capture really helped to take my country chic w/ a vintage twist wedding to the next level [see pics]. All of the staff were helpful and attentive and they really allowed me the flexibility to make the space my own and not as cookie cutter (although having such a blank slate also makes it difficult to fill it, so remember that as well). Overall, I am thankful that I was able to have the ceremony and reception in the same place, which cut down on costs and helped make the experience more enjoyable for my guests. I highly recommend this space if you want an outdoor wedding.
I am really glad that I made the decision to have my ceremony and reception here. At first I had my reservations, but the Read more...
I am really glad that I made the decision to have my ceremony and reception here. At first I had my reservations, but the day of the wedding could not have been more beautiful. The sun shining through the trees, the shade that the trees provided for my guests, and the images my photographers were able to capture really helped to take my country chic w/ a vintage twist wedding to the next level [see pics]. All of the staff were helpful and attentive and they really allowed me the flexibility to make the space my own and not as cookie cutter (although having such a blank slate also makes it difficult to fill it, so remember that as well). Overall, I am thankful that I was able to have the ceremony and reception in the same place, which cut down on costs and helped make the experience more enjoyable for my guests. I highly recommend this space if you want an outdoor wedding. Read less
Services Used: Wedding Venue
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Ashleymac2
Wedding:
12/18/2010
5.0/5.0
Kathy at Bradley's Pond made it very easy to have our wedding there. The venue was perfect for our Rehearsal dinner and Wedding Reception. Michael was also a great help the day of.
Kathy at Bradley's Pond made it very easy to have our wedding there. The venue was perfect for our Rehearsal dinner and Read more...
Kathy at Bradley's Pond made it very easy to have our wedding there. The venue was perfect for our Rehearsal dinner and Wedding Reception. Michael was also a great help the day of. Read less
Services Used: Wedding Venue
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Carol
Wedding:
9/19/2010
5.0/5.0
We had our wedding at Bradley's Pond and it was gorgeous!! It really was the perfect location - a great price for the entire day, no required vendors, and a location with indoor and outdoor elements that isn't a park with random people walking by during your vows. Kathy and Michael were both great to work with. I would recommend it to anyone!
We had our wedding at Bradley's Pond and it was gorgeous!! It really was the perfect location - a great price for the Read more...
We had our wedding at Bradley's Pond and it was gorgeous!! It really was the perfect location - a great price for the entire day, no required vendors, and a location with indoor and outdoor elements that isn't a park with random people walking by during your vows. Kathy and Michael were both great to work with. I would recommend it to anyone! Read less
Services Used: Wedding Venue
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Tally2
Wedding:
7/17/2010
5.0/5.0
The Retreat at Bradley's Pond was a wonderful venue for my daughter's wedding reception. It is a wonderful site for a reception. There are plenty of tables & chairs, various types of lighting, and a recessed DJ or band area that does not take away guest space. Caterers love the big, commercial kitchen. The wraparound porch is wonderful as are the views from the porch and many windows.
Kathy (office) made the reservation process very easy. She always responded quickly to messages and emails and answered all of our questions. Michael and Mr. Page wwere very helpful each time we were at the venue.
I highly recommend this venue for it's setting, the wonderful building & views, and the staff!
The Retreat at Bradley's Pond was a wonderful venue for my daughter's wedding reception. It is a wonderful site for a Read more...
The Retreat at Bradley's Pond was a wonderful venue for my daughter's wedding reception. It is a wonderful site for a reception. There are plenty of tables & chairs, various types of lighting, and a recessed DJ or band area that does not take away guest space. Caterers love the big, commercial kitchen. The wraparound porch is wonderful as are the views from the porch and many windows.
Kathy (office) made the reservation process very easy. She always responded quickly to messages and emails and answered all of our questions. Michael and Mr. Page wwere very helpful each time we were at the venue.
I highly recommend this venue for it's setting, the wonderful building & views, and the staff! Read less
Services Used: Wedding Venue
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Ebonee
Wedding:
3/5/2010
5.0/5.0
I cannot stress how fabulous The Retreat at Bradley's Pond was to work with. I found their site and immediately fell in love. The scenery, the warmth the "southern-ness" of it was sooooo US. I worked with Kathy Armstrong(she's the BEST) and both Mr. Page's. Anytime I wanted to go out to the venue and look inside, they were able to accommodate me with no issues! I must've called Kathy at LEAST twice a week leading up to my wedding & each time she kindly, patiently and sweetly answered all of my questions. In fact, she was SO on top of things I really didn't have to stress about much of anything! I would recommend Bradley's Pond to any bride who is looking for a venue in Tallahassee. We were able to do our ceremony AND reception there and it made it SO much easier on our guests! LOVE LOVE LOVE Bradley's Pond!
I cannot stress how fabulous The Retreat at Bradley's Pond was to work with. I found their site and immediately fell in Read more...
I cannot stress how fabulous The Retreat at Bradley's Pond was to work with. I found their site and immediately fell in love. The scenery, the warmth the "southern-ness" of it was sooooo US. I worked with Kathy Armstrong(she's the BEST) and both Mr. Page's. Anytime I wanted to go out to the venue and look inside, they were able to accommodate me with no issues! I must've called Kathy at LEAST twice a week leading up to my wedding & each time she kindly, patiently and sweetly answered all of my questions. In fact, she was SO on top of things I really didn't have to stress about much of anything! I would recommend Bradley's Pond to any bride who is looking for a venue in Tallahassee. We were able to do our ceremony AND reception there and it made it SO much easier on our guests! LOVE LOVE LOVE Bradley's Pond! Read less
Services Used: Wedding Venue
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jregister10
Wedding:
2/27/2010
5.0/5.0
Kathy was so patient in answering all of my questions. Michael was very helpful in allowing us to preview the venue and with setting up for our event.
Kathy was so patient in answering all of my questions. Michael was very helpful in allowing us to preview the venue and Read more...
Kathy was so patient in answering all of my questions. Michael was very helpful in allowing us to preview the venue and with setting up for our event. Read less
Services Used: Wedding Venue
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Bridget
Wedding:
4/12/2008
5.0/5.0
Loved the Retreat at Bradley's Pond!
Loved the Retreat at Bradley's Pond!
Loved the Retreat at Bradley's Pond! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
4.9/5.0
Beautiful venue, but on the pricier side.
Beautiful venue, but on the pricier side.
Beautiful venue, but on the pricier side. Read less
Services Used: Wedding Venue
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Shelly
Wedding:
2/11/2012
4.9/5.0
Cathy and Mr Pages were great! We had a beautiful wedding at the Retreat at Bradkeys Pond. The weather was cold when we were married so we chose to be wed indoors near the fireplace and have the guests seated in reception style seating. It worked great! We loved the fact that they allowed us to bring in any caterer of our choice. The people at Bradley's were so helpful in answering any questions we had leading up to the ceremony and made the whole process so easy. I would definitely reccommend this venue to another bride!!
Cathy and Mr Pages were great! We had a beautiful wedding at the Retreat at Bradkeys Pond. The weather was cold when we Read more...
Cathy and Mr Pages were great! We had a beautiful wedding at the Retreat at Bradkeys Pond. The weather was cold when we were married so we chose to be wed indoors near the fireplace and have the guests seated in reception style seating. It worked great! We loved the fact that they allowed us to bring in any caterer of our choice. The people at Bradley's were so helpful in answering any questions we had leading up to the ceremony and made the whole process so easy. I would definitely reccommend this venue to another bride!! Read less
Services Used: Wedding Venue
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Erin
Wedding:
6/12/2011
4.9/5.0
The Retreat at Bradley's Pond is an excellent venue for weddings and receptions. I could not be happier with the way my wedding and reception turned out!! The rental cost is a value and includes tables and chairs for the reception. The retreat itself is beautiful and they work with you from beginning to end. Kathy always answered my questions and was always extremely friendly and helpful. I loved being able to have everything in one location! Thank you to everyone at Bradley's Pond for helping to make my wedding wonderful!
The Retreat at Bradley's Pond is an excellent venue for weddings and receptions. I could not be happier with the way my Read more...
The Retreat at Bradley's Pond is an excellent venue for weddings and receptions. I could not be happier with the way my wedding and reception turned out!! The rental cost is a value and includes tables and chairs for the reception. The retreat itself is beautiful and they work with you from beginning to end. Kathy always answered my questions and was always extremely friendly and helpful. I loved being able to have everything in one location! Thank you to everyone at Bradley's Pond for helping to make my wedding wonderful! Read less
Services Used: Wedding Venue
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Kim
Wedding:
10/6/2013
4.8/5.0
My DH and I had our wedding at The Retreat this past Sunday. Throughout the wedding planning process, Kathy has been great with getting me everything I needed. The reception area was set up perfectly and the chairs outside were great!

Kathy helped me come up with a last minute rain plan just in case Tropical Storm Karen came through and ruined our plans for an outdoor wedding. Luckily, the alternative plan was not needed, but it was so wonderful of them to help me figure out how to prevent my big day from being ruined!

The venue is gorgeous and the reception hall is very clean. It is large enough to have quite a few tables set up with a dance floor. The outdoor wedding area is pristine and helped me have the fairy tale wedding I dreamed to have!
My DH and I had our wedding at The Retreat this past Sunday. Throughout the wedding planning process, Kathy has been great Read more...
My DH and I had our wedding at The Retreat this past Sunday. Throughout the wedding planning process, Kathy has been great with getting me everything I needed. The reception area was set up perfectly and the chairs outside were great!

Kathy helped me come up with a last minute rain plan just in case Tropical Storm Karen came through and ruined our plans for an outdoor wedding. Luckily, the alternative plan was not needed, but it was so wonderful of them to help me figure out how to prevent my big day from being ruined!

The venue is gorgeous and the reception hall is very clean. It is large enough to have quite a few tables set up with a dance floor. The outdoor wedding area is pristine and helped me have the fairy tale wedding I dreamed to have! Read less
Services Used: Wedding Venue
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Ashleymacmorris
Wedding:
12/18/2010
4.8/5.0
Love Bradleys Pond and the people that I contacted. Very responsive and the venue was perfect!
Love Bradleys Pond and the people that I contacted. Very responsive and the venue was perfect!
Love Bradleys Pond and the people that I contacted. Very responsive and the venue was perfect! Read less
Services Used: Wedding Venue
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KellyandCraig O
Wedding:
3/13/2010
4.8/5.0
The staff at Bradley's were great to work with. They were very flexible. Everything was great!
The staff at Bradley's were great to work with. They were very flexible. Everything was great!
The staff at Bradley's were great to work with. They were very flexible. Everything was great! Read less
Services Used: Wedding Venue
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Christina May
Wedding:
5/9/2009
4.4/5.0
We had a wonderful time having our ceremony and reception here. Great to work with!
We had a wonderful time having our ceremony and reception here. Great to work with!
We had a wonderful time having our ceremony and reception here. Great to work with! Read less
Services Used: Wedding Venue
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ppv426
Wedding:
2/25/2012
3.2/5.0
The venue was great and perfect, Mike was awesome, and Kathy was hot and cold. I know they get a ton of questions, but at times they made me feel like I was a burden. I was the paying customer. There we times when I would follow up, because the contract would state one thing and they would be telling me another (my maid of honor, future husband and family noticed this), but I was receiving the cold shoulder. I tried my best to provide as much information to them, so they could provide me the service that I wanted, but Kathy made it feel as though I was giving too much and her emails became snippy. Her emails even had the tone of 'how dare you not know what to do'. It wasn't fun, but a necessary evil.
The venue was great and perfect, Mike was awesome, and Kathy was hot and cold. I know they get a ton of questions, but at Read more...
The venue was great and perfect, Mike was awesome, and Kathy was hot and cold. I know they get a ton of questions, but at times they made me feel like I was a burden. I was the paying customer. There we times when I would follow up, because the contract would state one thing and they would be telling me another (my maid of honor, future husband and family noticed this), but I was receiving the cold shoulder. I tried my best to provide as much information to them, so they could provide me the service that I wanted, but Kathy made it feel as though I was giving too much and her emails became snippy. Her emails even had the tone of 'how dare you not know what to do'. It wasn't fun, but a necessary evil. Read less
Services Used: Wedding Venue
The Retreat at Bradley's Pond responded with the following comments:

I hope you are all doing well and are enjoying married life. After reading your review on Wedding Wire today, I had to go back and read all of our emails. I apologize to you, if you felt that I was hot and cold and snippy in my responses, I never meant to come across in that respect. Sometimes the person receiving the email can read it in a different context than it was intended. The very last thing I want is to make anyone feel like a burden. I tell our clients all the time to feel free to call or email me anytime, as that is what I am here for. We certainly know that people getting married have questions, it is part of what we do and we love what we do. If I had any idea you felt that way, I would picked up the phone and talked with you. Please know that we are very pleased that you chose The Retreat at Bradley's Pond to make your memories and that your day went well. We wish you both all the very best.

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